AT T 1740 Digital Answering System User Manual
- June 13, 2024
- AT&T
Table of Contents
AT T 1740 Digital Answering System User Manual
This manual contains information about this product’s installation and operation. Please also read Part 1- Important product information.
For customer service or product information, visit our website at www.telephones.att.com or call 1 800-222-3111. In Canada, dial 1 866-288-4268.
Installation
Parts list
- 1740 answering system
- Wallet card
- Part 1 Important product information
- Part 2 User’s manual
- Power adapter
Use only the power adapter supplied with this product. To obtain a replacement, visit our website at
www.telephones.att.com or call
1 800-222-3111. In Canada, dial
1 866-288-4268.
Before you install
Choose a location for the answering system near a telephone jack and a
standard electrical outlet not controlled by a wall switch.
NOTES:
- Power adapter – Input: 117V AC, 60 Hz / Output: 6V AC, 350 mA.
- If the message window is off, make sure the power adapter is securely connected to both the answering system and an electrical outlet not controlled by a wall switch.
- If you subscribe to high-speed Internet service (DSL – digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
Feature setup
Set the clock
To check the day and time, press CLOCK.
**** NOTE: In the event of a power failure, the clock needs to be reset. If the clock is not set, the system announces, “Time and day not set,“ before message playback.
Auto reset of answering system clock
If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call. The year must be set so that the day of
the week can be calculated from the caller ID information.
Record your announcement
An announcement is the greeting callers hear when calls are answered by the
answering system.
The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this default announcement, or replace it with your own (up to three minutes long).
Feature summary
Operation
Listen to, save & delete messages
- The system automatically saves all incoming messages until you delete them. You can store approximately 60 minutes of messages, memos and announcements (up to a maximum of 99 messages).
- Before playing each message, the system announces the day and time the message was received. If Store caller number is activated, the system also announces the caller’s telephone number (see Store caller number under Feature setup on page 4). After playing the last message, the system announces, “End of messages.”
- Messages cannot be deleted until they have been reviewed, and deleted messages cannot be retrieved.
To operate the answering system, follow the instructions below.
Record memos
Answer calls
When the system answers a call, the caller hears the outgoing announcement
followed by a beep. After the beep, the system begins recording the caller’s
message. A caller can leave a message of up to three minutes. If the message
is longer than three minutes, or if the caller is silent for more than seven
consecutive seconds, the system hangs up followed by a beep. If the system
runs out of memory, it announces, “Memory is full” and beeps twice. Then after
about 10 seconds, the system announces, ”The machine will now hang up,” then
hangs up.
Call screening
Call intercept
When a caller is leaving a message on your answering system, you can talk to
the caller by answering a call using any telephone on the same line.
When you take the call, the answering system beeps and stops recording. If the
system does not disconnect immediately, press and release the telephone switch
hook.
Caller ID number announce
This system can announce the caller’s telephone number between the second and
third ring (see Feature setup and Feature summary on pages 3 and 4 to turn
this feature on or off).
NOTE: You must subscribe to caller ID service from your telephone service
provider for this feature
to work. There may be a fee for this service, and it may not be available in
all areas.
Store caller number
When this feature is on, the system announces the caller’s number before
playing back a message (see Feature setup and Feature summary on pages 3 and 4
to turn this feature on or off).
Accept blocked calls
When this feature is turned on, the system answers and records messages from
any caller. When this feature is turned off, the system responds to blocked
calls (from callers who have chosen to block their numbers from
identification) with the announcement, “We’re sorry. Blocked calls to this
number cannot be accepted.”
The system then hangs up without recording any incoming messages (see Feature setup and Feature summary on pages 3 and 4 to turn this feature on or off).
Listen to incoming messages
When the system plays incoming messages, the message window displays the
number of the message playing. Before playing each message, the system
announces the day and time the message was received. If the clock was not set
when the message was recorded, or there was a power failure after it was set,
the system will announce, “Time and day not set,” before playing the message.
After playing the last message, the system announces, “End of messages.”
Memory monitor
Find out the remaining recording time by turning the system on:
If the system is already on, press ON/OFF to turn the system off.
Press ON/OFF again to turn the system back on. The system announces the
remaining recording time.
Save messages
The system can record up to 99 messages, depending on the length of each
message. Individual messages can be up to three minutes. The maximum combined
recording time for the announcement, messages and memos is approximately 60
minutes. The actual recording time depends on individual message
characteristics.
Messages remain available for replay until you delete them.
Message Guard®
The answering system protects the recorded messages from loss in the event of
a power failure.
Message Guard® is a registered trademark of Advanced American Telephones.
Memory is full
When the memory is full, or when 99 messages have been recorded, F flashes in
the message window. You need to delete messages to make room for new ones.
When the memory is full, the system answers calls after 10 rings, announces
“Memory is full,” then beeps twice without playing the outgoing announcement.
You can delete messages from the answering machine (see the next page) or
remotely (page 9).
To delete all previously played messages, press X/DELETE in idle mode. The system announces, “To delete all old messages, press DELETE again.” Press X/DELETE again to delete all previously played messages. The system announces, “Messages deleted.”
To delete selected messages, press X/DELETE while the desired message is playing. The system deletes the message and announces, “Deleted,” then plays the next message.
If you want to replay a message before deleting it, press MEMO/REPEAT.
Message window
The message window displays the total number of messages recorded. If the
message window displays F, then the memory is full and some messages must be
deleted before new messages can be recorded.
Message window displays
Remote operation
Access the answering system remotely
You can access many features remotely from a touch-tone telephone.
- Dial the telephone number of your answering system.
- When the system answers, enter your two-digit remote access code during or after the announcement. The system announces the number of messages, then begins playing back the messages. If the announcement continues to play after you have entered your remote access code, wait for the announcement to end, then enter the remote access code again.
- To use remote access commands (see below), press 5 during message playback and wait for the two-beep signal.
- Enter a remote access command.
Feature summary
NOTE: If no commands are entered within 15 seconds, the system announces, “The machine will now hang up,” and then disconnects the call.
In case of difficulty
If you have difficulty operating this answering system, try the suggestions below. For customer service, or to purchase accessories or obtain replacement parts, visit our website at www.telephones.att.com or call 1 800-222-3111. In Canada, dial 1 866-288-4268. Please retain your receipt as your proof of purchase.
Messages are incomplete.
The system can record messages of up to 3 minutes.
If a caller leaves a long message, part of it might be lost when the system
disconnects the call after 3 minutes.
If the memory is full when recording a message, the system stops and
disconnects the call.
The system does not answer after the correct number of rings.
If the toll saver feature is on, the number of rings changes from four to two,
or six to four, when there are new messages waiting.
In some cases, the system might be affected by the ringing system used by the
telephone service provider.
If the system’s memory is full or the system is off, the remote access system
answers after 10 rings.
If the system is in feature setup mode and a call comes in, it will not answer
the call until you press PLAY/STOP or the setup timeout has elapsed.
The system does not record messages.
When the memory is full, some saved messages must be deleted before new
messages can be recorded.
Incoming messages are not heard during recording.
Press VOLUME until the desired volume is reached.
System does not respond to remote commands.
Make sure you are calling from a touch-tone telephone. When dialing a number,
there should be audible tones. If there are clicks instead, the telephone is
not a touch-tone telephone.
The answering system may not detect the remote access code while the
announcement is playing. Try entering the code again when the announcement is
over.
There may be noise interference on the telephone line. Press the dial buttons
firmly.
Make sure the remote access code is entered correctly.
You might be calling from a telephone which sends tones that are too short for
the answering system to detect.
If there are many messages recorded, the system may take longer than usual to
respond.
Power failure recovery
If the system is disconnected from its AC power, it will not operate. The
announcement and messages are retained in memory during a power failure, but
it will be necessary to reset the clock.
If the system announces, “Time and day not set,” after announcing the time and
day, it may be necessary to reset the clock.
The system takes longer than usual to respond.
If there are too many messages recorded, the system may take longer than usual
to respond.
The message window is off.
Make sure the power cord is securely connected to both the answering system
and an electrical outlet not controlled by a wall switch.
Press ON/OFF to turn on the system.
General product care
To keep the answering system working and looking good, follow these
guidelines:
Avoid putting it near heating appliances and devices which generate electrical
noise (motors, fluorescent lights, etc.)
DO NOT expose it to direct sunlight or moisture.
Avoid dropping the answering system and other rough treatment.
Clean with a soft cloth.
Never use a strong cleaning agent or abrasive powder because this will damage
the finish.
Retain the original packaging in case it is necessary to ship it at a later
date.
© 2011 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed
to
Advanced American Telephones, San Antonio, TX 78219.
Message Guard® is a registered trademark of Advanced American Telephones.
Printed in China. Issue 4 AT&T 12/11.
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