ELLA OA3052 Soaking Outward Swing Door Walk In Baths Owner’s Manual

: June 4, 2024
: ella

OA3052 Soaking Outward Swing Door Walk In Baths
Owner’s Manual

2018
ELLA SOAKING OUTWARD SWING DOOR WALK-IN BATHS OWNER MANUAL
**REPRESENTING THESE MODEL NUMBERS:

**

OA3052 Soaking Outward Swing Door Walk In Baths

OA3052……………….. Malibu
OA2660 ……………………………Lounger
O2SA3060………………………… Tub4Two
OA3252 ………………………Monaco
OLA3052……………………….. Transfer

IMPORTANT
Warranty Activation Form MUST be completed for both the Owner and Installer to validate the warranty.
Failure to complete both pages will void the warranty on this bathtub.
Completed Ella Warranty Activation Forms can be emailed to warranty@ellasbubbles.com, faxed to 312.666.3551, OR mailed to 2101 S. Carpenter St., Chicago, IL 60608

Unpack and Inspect

NOTE: Returns are only accepted in original packaging used for shipping. Use caution so as not to damage the cardboard crate or its wooden pallet. Do not dispose of shipping material until installation is complete. Please visit our website, www.ellasbubbles.com for complete details of the return/exchange policy.
Move your Ella Walk in Bath

Remove all four (4) access panels before moving the tub
Take off the screw caps
Unscrew the screws with a Philips head screwdriver
Remove the end access panel

WARNING: Do not carry the walk in tub by the panels. Be careful when carrying the tub, avoid front panel contact with the floor or stairs to prevent damage. Make sure no loose parts are hanging down. Remove all four (4)access panels before carrying the tub to prevent them from falling out and breaking.

WARNING: Lift and carry the tub only by the frame. Protect the bottom of the tub to avoid breaking the air jets positioned on the bottom of the tub.

Important Safety Instructions

WARNING: Read through the entire manual completely before beginning installation.
Contact a licensed plumber and electrician for installation. Be sure you and your contractor are aware and follow all local plumbing and electrical codes. Your Ella Walk in Bath is not intended for outdoor use. Install the tub in accordance with the instructions in the manual. Use ONLY the parts and accessories provided or as recommended by the manufacturer.
CAUTION: When using this product, basic precautions should always be followed. Read and follow all instructions pertaining to risk of fire, electric shock and injury. Make sure and have your licensed electrician test all connections to the dedicated line, including the GFCI.
Risk of electric shock; Do not permit electric appliances within 3 feet (1.5m) of the tub. i.e.: hair dryers, lamps, phones, radios, televisions, etc.
To reduce the risk of injury, do not permit children or persons with disabilities to use this product unless they are supervised by an able-bodied adult at all times. Never drop or insert any objects into any openings.
Do not turn on the Hydro jets without water reaching the waterline. The waterline is the point where all jets are covered with water.
DANGER: Temperature in excess of 100.4 Fahrenheit (38 Celsius) may be harmful to your health. Check and adjust the temperature before use. Consult your physician before using your Ella Walk-in Bath if you have a heart condition or other health issues. People using medications, herbal remedies, sleep aids, and/or having adverse medical histories should consult a physician before using this product.
Pregnant women should NOT use this product before consulting their physician. Avoid the use of alcohol, drugs, or other medications while using your walk-in bath.
Be aware, that hyperthermia is a risk when raising body temperature. Do no keep your body submerged in the heated bath for extended periods of time. The symptoms of hyperthermia include an increase in body temperature which can cause dizziness, lethargy, drowsiness, and fainting. Avoid using the heated bath after strenuous activity.
Exercise caution while entering and exiting your Ella Walk-in Bath.
PLEASE READ BEFORE BEGINNING INSTALLATION
WARNING: Please make sure the floor drain screw is adjusted to the optimum height to close off the floor drain opening. Tighten securely with the back nut. If the screw is not tightened it can fall inside the drain and get lost.
WARNING: To prevent stripping the PVC threads, ONLY hand tighten the drain elbow. DO NOT tighten with tools.

Before Installation

Protect the Bath
Cover and protect the bath shell and fixtures from scratches or other damages during the installation and tests. Remove the access panels when moving the Walk Bath and always lift the bathtub from the frame (Page #2).
Water Test Fill tub for a minimum of 20 minutes to test that the Hydro and Air Pumps are functioning properly before final in-wall installation to avoid unnecessary repairs or removal.
Electrical
The unit MUST be connected to a circuit protected by a ground fault circuit interrupter (GFCI) provided and installed by a licensed electrician and tested periodically (refer to instructions provided by the GFCI manufacturer). The electrical requirement is one dedicated 120 V electrical line with a 20 AMP GFCI breaker three-prong outlet. A licensed electrician for your area is required to install and test the electrical installation process.
DO NOT use any kind of extension cords to power the unit.
Operating the pumps without first filling the bath to above the jets can cause permanent damage to your equipment.
Push the GFCI “test” button into “reset” mode. If the GFCI fails to operate in this manner, there is a ground current flow or a device malfunction, indicating the possibility of electrical shock. If this occurs, turn OFF the power and do not use the bathtub until the source of the problem has been identified and corrected.
*Consult your licensed contractor to determine the correct water heater size.

Drain and Plumbing

Make sure that the drain rough in has been placed at the proper location. The
specifications and drawings are shown below and on page #7 are demonstrative (each model comes with separate specifications, please refer each model’s specification). The dual drain can be connected with a “T” or “Y” connection into the existing house drain.
Proper materials must be used based on local plumbing code requirements.
NOTE: Flexible drains are not permitted in some areas. The customer and their contractor are responsible for using the appropriate solution to meet the current local construction and plumbing code requirements, proper drainage, and rodding access to the drain. The contractor and customer is responsible for testing the house drain prior the installation of the walk-in bathtub to assure proper drainage of the bathtub. The drainage time varies due to the condition of the house drain.
Specifications vary by model, please refer to the drawing that matches the model being installed.

Disclaimer:
In an effort to continually improve our product, specifications and configurations are subject to change without notice. Before ordering or installing, consider future access to essential equipment.

Preparing the Sub-floor

Prepare the subfloor for the drain and ensure that the area is level. The supporting subfloor must be able to support the total weight of the bathtub, bather, and water.
Use a level and make sure that the subfloor below the tub is leveled. If the floor is not perfectly level, adjust the appropriate leveling legs to re-align the tub to the perfect level. It is important that all of the leveling legs are completely supporting the tub (touching the floor with equal weight distribution) and the tub is leveled for the door seal to work properly. If the tub is not perfectly leveled, it could result in water leakage and void the warranty.

Disclaimer: In an effort to continually improve our product, specifications and configurations are subject to change without notice. Before ordering or installing, consider future access to essential equipment.
NOTE: Drawing above shows a frame layout demonstration. Each model drain layout may vary.
Please reference appropriate specification drawings for proper drain locations. Adjust the legs and lower the bath to within 1/16th of an inch above the floor or tile. Seal with white silicone or caulking if appropriate. If the sub-floor does not support the total weight of the bath, bather, and water, it can result in warping of the shell, misalignment of the door, and/ or create leaks and damage to the building structure.

Service Access and Ventilation

It is the responsibility of the installer or owner to provide access for the service required, per code. Ella is not responsible for any costs related to obtaining access for repair. The owner shall assume responsibility for such costs, and if appropriate, must seek recovery from the installer.
Do not insulate around the tub equipment. The tub, frame, and all parts have been engineered to provide the proper ventilation. Any obstructions may cause the pumps or other electrical components to overheat.
Door Seal
Please keep in mind that the door has been closed for an extended period of time throughout shipping and the bathtub has been stored in various temperatures. It is possible for the silicone seal to stick to the frame when stored for extended periods of time. When the bathtub is received, the door seal should be checked for deformations from shipping and re-formed and adjusted where necessary. To restore the door seal, the seal must be released and allowed to relax with the door open. This is done by squeezing the seal with your finger tips and pulling it away from the door frame to regain its flexibility and original form. It is recommended that the door be kept open when not in use to increase the lifetime of the door seal and maintain its flexibility.

Heated seat and backrest (optional)

Heated Seat and Backrest
Specifications
Voltage: Input – 120V
Wattage: Back – 47.4W
Seat – 44.6W
Total – 92W Components:
(1) Controller Box
(1) LED Keypad
(2) Seat Heater
(2) Backrest Heater

Water Supply Lines

Ella Hydro Massage Walk-in Baths with the Standard Ella Faucet (Thermostatic Control Valve) include two 4 ft. long 1/2″ I.P.S. connection flexible water supply lines. Please note: The 5-Piece Fast Fill Roman and 5-Piece Traditional Roman Fauce Sets do not include the I.P.S. connection flexible water supply lines.

NOTE: It is recommended that shut-off valves are installed behind the opening and in reach of the small access panel.

Installation of Spout

A LWAYS INSTALL THE SPOUT BEFORE THE WALK-IN BATH IS IN PLACE.
Parts List: Rubber gasket x (1)
Rubber washer x (1)
Brass mounting nut x (1)

To Install the supplied spout, first, place the rubber gasket on the bottom of the spout and make sure it is properly seated in its groove. Put the spout in through the hole in the tub shell (shown in the drawing above). Install the rubber washer and then the brass mounting nut. Locate the water line from the spout diverter and connect it to the threading on the bottom of the spout. Tighten all fittings and check for leaks.
*NOTE: Rubber gasket only comes with the Elite, Royal, and Petite models. Spout must be tightened down prior to installation of tub.
WARNING: Do not over-tighten the water supply line. To tighten properly, it should be hand tight plus about half a turn.

Finishing Installation

After all of the water and electrical testing is completed and all fixtures are checked, the tub can be installed to the surrounding wall or walls. Ella Walk-in Baths come with low rise tile flange which allows for two or one wall installations.

The tub can be finished and tiled over as shown in the images. Caulking must be applied to joints as needed after the bathtub is installed.
Threshold Lowering Option
Lowering the threshold is an option that can be chosen during installation. Because your Ella Walk-in Bath is set up for easy installation, lowering the threshold requires the drain option to be set up below the floor (Page #6). To lower the Walk in Bath threshold; Adjust the height of the tub while keeping the Walk Bath plumb level on all four corners. Finish the installation with the baseboard.
NOTE: Any alterations or installed additions are the responsibility of the installer. Ella Accessible Bathrooms is not responsible for any damage to the unit or for water damage, which could occur due to improper installation.

Operating Instructions

Thermostatic Control Valve : Before turning on the water, please adjust the thermostatic control valve to the desired water temperature. To raise the temperature above the preset 100.4 Fahrenheit, press and hold in the button handle while turning. For hotter water turn counterclockwise. Conversely, turn the valve clockwise for colder water. The thermostatic control valve is pre-set to 100.4 Fahrenheit for your safety. The button knob stops here at 100.4 Fahrenheit. To adjust to a hotter temperature past 100.4 F, press the button knob in while turning the handle counterclockwise
Using the Door: Entering the walk-in bath, the door can be closed and locked with the handle from a seated or standing position. Do not apply any body weight on the door when entering or exiting the walk-in bath. The door hinges are well built and are very durable, however, leaning on or applying weight on the door may damage and misalign the door and create leaks. Such damages are not covered by the warranty.
Using the Diverter Valves:
Close the door and fill up the bathtub with water by moving the faucet diverter handle into the ON position.
The faucet and hand shower may be used individually or at the same time.
Using the Pull out Hand Held Shower:
To use the pullout handheld shower turn its diverter handle to the ON position. The handheld shower is equipped with a 5 ft. long retractable flex hose. The pressure of the shower can be adjusted by turning the round shower head of the hand unit.
WARNING: Do NOT attach the handheld shower to the wall. This may cause water to leak behind your walk-in tub.
Using the Hydro Massage : To activate and deactivate the hydro massage pump, push the on/off control button (Page #9). There are two types of hydro jets in your walk-in bath; adjustable and nonadjustable types. Simply push on the head of an adjustable jet and turn the head in the desired position. The in-line water heater will activate with the Hydro pump. An air flow rate control dial can be found over the shoulder of the seating area. Turning the knob clockwise will reduce the amount of air introduced into the hydro system. Adjust according to personal preference.
Using the Air Massage T o activate and deactivate the air massage pump, push the on/off control button (Page #10). Notice, when adding cool air into the bath water it can lower the water temperature.
Using the Ozone Sterilization To activate and deactivate the ozone sterilization, turn on the hydro jets. The ozone sterilization will run automatically in the background during your hydro massage. (Page #12). Turn the ozone on for 10 minutes for every 30 minutes of tub use.
Using the LED system The LED Chromatherapy light system may be controlled manually. Push the on/off control button (Page # 11).
Draining the Walk in Bath To drain your Ella Walk in Bath. Begin by turning OFF the massage systems. Open each of the drains by turning the drain openers clockwise from a down position, upward one-half turn until fully open. Remain in the tub until the water has dropped below the door sill.
Exiting the Bath Getting out of your Ella Walk in Bath is as easy as getting into it. Wait for the water to drain below the door sill. Unlock the door by using the door handle. Fully open the door first then stand up and exit your Ella Walk in Bath.

NOTE: It is recommended to leave the door fully open when not in use to keep the door seal fresh and promote a longer lifetime for the door seal.

Cleaning and Maintenance

Recommended Acrylic Cleaners
Use only cleaning products whose labels state that they are SAFE for ACRYLIC. Always test products on a small are of skirt before applying to the complete bath area.

White Vinegar & Water (Recommended)
ZEP Professional strength shower tub & tile cleaner
Dawn dish detergent
Rubbermaid commercial strength shower tub & tile cleaner
Home Depot HDX shower tub & tile cleaner
Scrub-free original soap scum remover
Kaboom shower tub & tile cleaner with oxy clean
Simple green all-purpose cleaners (any scent)
Simple green limescale remover
Simple green natural bathroom cleaner
All tile products
All Pine-Sol Products
All Fragranzia Products

DO NOT USE the following on your ACRYLIC Bath System. The use of the following chemicals will cause a dull surface or chemical cracks. The use of these products will VOID YOUR WARRANTY.

Any product containing ammonia
Dow scrubbing bubbles
Abrasive Cleaners
Ajax
Comet
Fantastic
Soft Scrub
Mr. Clean
Nail Polish Remover
Scouring Pads
Ammonia
Tough Act
Powder or Crystal Drain Cleaners
Greenworks Bathroom Cleaner
Scrub Free w/Bleach
Seventh-generation bathroom cleaner – regular
Magic Eraser

Monthly Maintenance
It is recommended that once a month the tub is flushed. As well, with every month of normal use, clean out the pump’s inlet cover (shown right) by unscrewing the cover (counterclockwise) and removing any hair and debris from the cover and housing. Remount the cover in place. Never operate the system with the cover off, as the pump creates a strong suction and damage to the pump or injury may occur ****

TOUCHSTONE
Dual Load Controller
CIMC-296-01-01-01 (15 Amp)
CIMC-296-01-02-01 (20 Amp)
Configuration #1 Single Speed Pump Variable Speed Blower
Owner’s Manual
NuWhirl Systems Corp
www.nuwhirl.com
951-817-5600 900150-CIMC-296-01-XX-01 C1 Rev 3/22/2016

Important Safety Instructions
PLEASE READ CAREFULLY PRIOR TO Troubleshooting and Servicing Electrical Equipment
Definitions: WARNING (May cause serious injuries or death)
CAUTION (May cause property damage)
For information on NuWhirl Instructions, see: www.nuwhirl.com/docs/product- instructions.html
When installing and using this electrical equipment, basic safety precautions should always be followed, including:
WARNING: Keep dry. Replace control if exposed to water, moisture or contamination.
WARNING: Use and follow these instructions along with all instructions that have been provided with your whirlpool bathtub in order to fully enjoy the bathtub safely.
WARNING: Electronic control system components should be installed as per local and national Electrical Codes, in a location not to be subjected to splashing or flooding. Exposure to water or splashing will void all product certifications and warranties.
There are no user-serviceable parts inside. Opening, modifying, or tampering with control system components will void all product certifications and warranties.
WARNING: Risk of electric shock. Connect only to a ground-type receptacle or power supply junction box protected by a Ground-Fault Circuit Interrupter (GFCI). Contact a qualified electrician if you cannot verify that the power supply is protected by a GFCI. The GFCI should be tested on a routine basis. Consult the GFCI manufacturer’s instructions for correct testing and operation.
For electrical connections, see the applicable wiring diagram. See www.nuwhirl.com/docs/productinstructions.html
Do not use an extension cord to connect the product to the electric supply; provide a properly located receptacle or junction box.
WARNING: Failure to install in strict accordance with each and every instruction above may compromise the system, which may cause injury to persons and/or property.
The tub may be supplied from more than one power source. Before working on any electrical device, make sure all power to the control system is off.
Use this unit only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer. Any improper installation or misuse of the equipment may result in injury to the user and will void the warranty.
Do not run unit dry. Always be certain that the pump casing is filled with water before starting the unit. If pump fails to prime within 30 seconds, turn it off. Check if there is an airlock, clogged plumbing, or closed valve.
Save these instructions.
TOUCHSTONE Dual Load Bath Control System
Configuration #1 Owner’s Manual
Your whirlpool bathtub has been equipped with TOUCHSTONE Electronic Controls to provide features that allow you to customize your bathing experience to your individual preference. Please familiarize yourself with the features and operating instructions below in order to maximize the enjoyment you receive from your bath. These operating instructions should be used in conjunction with the other instructions and warnings provided with your whirlpool bathtub in order to fully understand and safely utilize the bathtub.

System Features

Air Button or Electronic Keypad Options
Independent Function Timers
Single-Speed Pump
Variable-Speed Blower
Automatic Dry Cycle
Multicolor LED Tub Lights

Air Button and Electronic Keypad Options

Air Button Operating Instructions

Single Speed Pump (Water): The Whirlpool Water System is activated by pressing the Water Button. Ensure first that there is sufficient water in the Tub to at Water least cover the Jets. (If not, the Water Detection Function will prevent the Pump from starting dry). This will turn on the Pump, and activate its 20-minute timer. The Whirlpool Water System will stop automatically when its timer expires. To turn off this function earlier, press the Water System Button at any time.
Variable-Speed Air Blower (Air): The Air system is activated by pressing the Air Button.(The Air System runs independently of the Tub Water Level). This will turn on the Blower, and activate its 20-minute timer. To change the Speed of the Blower, press and hold to start the Blower, and then ramp its Speed down. Release at the desired setting. To activate the “Massage Mode”, press and hold to start the Blower, and then ramp its Speed down to the lowest setting, pause, then release. To turn off the Air System earlier, press the Air Button at any time.
Automatic Dry Cycle: 15 minutes after the Water and/or Air systems are turned off, or the tub is drained, the Air Blower will automatically come on for 2 minutes. This will purge out any residual moisture in the air system, making the system fresh and ready for the next bath.
Multi-color Tub Light (Light) The LED Multi-Color Tub Light is activated by pressing the Light Button. The first press will start its 60-minute timer, and activate the Tub Light in a “Rainbow” mode. Light Subsequent presses will change the color to Blue, White, Blue, Aqua, Green, Yellow, Red, Magenta, and off. To turn off this function earlier, press and hold the Light Button at any time.

Electronic Keypad Operating Instructions

Keypad Backlighting: When in Standby, the keys are not lighted. When in use, Blue keys indicate “No Water Detected”, and Green keys indicate “Water Is Detected”. When a function is in use, its key will light Red. When a fuction is off, its key will light Blue or Green as noted above. Single Speed Pump (Water): The Whirlpool Water System is activated by pressing the Water System Button. Ensure first that there is sufficient water in the Tub to at least cover the Jets. (If not, the Water Detection Function will prevent the Pump from starting dry, and the Button will flash Red/Blue to alert you). This will turn on the Pump, and activate its 20-minute timer. The Whirlpool Water System will stop automatically when the timer expires. To turn off this function earlier, press the Water System Button at any time. Variable-Speed Air Blower (Air): The Air system is activated by pressing the Air Button. (The Air System runs independently of the Tub Water Level). This will turn on the Blower, and activate its 20-minute timer. To change the Speed of the Blower, press and hold the “+” or “-” Buttons accordingly. Release at the desired speed. To activate the “Massage Mode”, press and hold the “+” and “-” Buttons together, pause, then release. To turn off the Air System earlier, press the Air Button at any time.
Automatic Dry Cycle: 15 minutes after the Water and/or Air systems are turned off, or the tub is drained, the Air Blower will automatically come on for 2 minutes. This will purge out any residual moisture in the air system, making the system fresh and ready for the next bath.
Multi-color Tub Light (Light): The LED Multi-Color Tub Light is activated by pressing the Light Button. (The Tub Light runs independently of the Tub Water Level). The first press will start its 60-minute timer, and activate the Tub Light in a “Rainbow” mode. Subsequent presses will change the color to Blue, White, Blue, Aqua, Green, Yellow, Red, Magenta, and off. The Tub Light will turn off automatically when the timer expires. To turn off this function earlier, press and hold the Light Button at any time.
Page 20
TOUCHSTONE Dual Load Control System
Installation Instructions
System Identification: CIMC-296-01-[01 or 02]-01 Configuration #1
The system features Air Buttons or Electronic keypads, Independent Timers, Single-Speed pumps, Variable-Speed blowers, Multi-Color LED Tub Lights, and Conductive Water Detect.
Note: For instructions on setting the Configuration # see “Control Configuration Selection and Setting Guide”

Installation Diagram:

NOTES:

PUMPS equipped with air switch must be in the “ON” position prior to plugging into the controller.
The combined rating of both Loads must not exceed the Controller’s Amperage Rating.
Connect cables to ports as shown. Installation may not require the use of all connection ports.

Failure to connect cables to ports as shown may damage the control box and its components.

Ella Acrylic Walk-In Bath Warranty Information

This limited lifetime warranty is extended to the first purchaser to be free from defects in workmanship and material under normal use and conditions from the date of the original purchase. This warranty is non-transferable and applies only to the original owner and to the original installation place address only and does not extend to products previously used as display models or products that have been modified or repaired by anyone else but Ella’s Bubbles. The warranty is void if the ownership or original installation location is changed (tub is relocated). This warranty relates to all fittings and components included with the tub from the manufacturer. The bathtub shell, frame, door seal, and finish are covered by a limited lifetime warranty. The door is covered by a limited lifetime warranty under normal use and conditions. All supporting equipment, motors, pumps, fixtures, electronic controls, faucets, waste, overflow, and all plated finishes, are covered by a limited five (5) year warranty. This warranty is non-transferable and applies only to the original owner. The finish warranty does not apply to fading, cracking, delaminating or blistering due to excessive wear, sun fading or scouring due to cleaning. This warranty shall not apply to any failure resulting from negligence, abuse, misuse, misapplication, alteration, or modification or improper maintenance. The door warranty is valid only if the alignment of the door is not changed by applying pressure or the user’s weight holding the user’s weight to the door or by the wrong installation. The door is designed to hold its own weight and not designed to hold the user’s weight. Should service be required for any reason of any defect or malfunction of the product during the first five years, Ella’s Bubbles will ship the part to the original customer’s address without charge (subject to verification of the defect or malfunction). Ella’s Bubbles will not be liable for any incidental expenses or material charges in connection with the removal or replacement of the product or parts. Delivery time is based on parts availability and location. Normally parts are sent out immediately. Emailed or mailed photos of the defective product and a description of the problem is required. defective product and a description of the problem is required.
All mailing notifications must be sent via certified mail to: Ella’s Bubbles, LLC.
2101 S. Carpenter Street Chicago, IL 60608 Email:info@ellasbubbles.com
The Manufacturer will not be responsible for any water damage to structures or property for any reason including but not limited to manufacturer defect or improper installation. The manufacturer will assume no responsibility for the loss of the system, inconvenience due to loss, damage to real or personal property or any other consequential damage. The manufacturer will not be liable for any incidental expenses or material charges in connection with the removal or replacement of the purchased part or any part or parts of the system. This warranty shall not apply to any type of failure resulting from negligence, abuse, misuse, misapplication, improper installation, alteration or modification, chemical corrosion or improper maintenance. There will be a charge for replacement parts or replacement of the entire electrical unit of the defective unit is returned for any of the reasons listed above. Ella’s Bubbles reserves the sole authority to make any type of warranties or representations concerning its products and will not be responsible for any warranties or representations made by any outside source including dealers, retailers, distributors or contractors. Ella’s Bubbles does not warrant the installation of any of our products. Items include all plumbing or electrical related connections, and improper or negligent installation of the product. Alterations made of, or alterations or modifications made to the system may cause the product or the system to malfunction. Such problems are not covered by a warranty.
TO THE EXTENT PERMITTED BY LAW, ALL IMPLIED WARRANTIES INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
Ella’s Bubbles and seller hereby disclaim any liability for special, incidental, or consequential damages. Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may have other rights, which vary from state/province to state/ province.
Disclaimer: Limited lifetime or 5-year parts warranty does not apply to thermostatic control valve (TCV).
TCV warranty is (1) year limited warranty which does not cover cartridge malfunction due to contaminated water with calcium, iron or other found heavy particles in the water resulting in cartridge getting stuck and TCV not operating properly. The TCV must be protected with a filter or mesh in the water lines which must be cleaned periodically. Ella’s Bubbles offers cleaning service for the cartridges for a nominal fee: labor + shipping. The cartridge cleaning is done at Ella’s Bubbles facility, or it can be done by the contractor hired by the customer. The removal and cleaning of TCV should only be performed by a licensed and insured contractor or plumber following online instructions here:

Warranty Activation Form
INSTALLER’S INFORMATION

Name__
Address
City____
State____
Zip____
Telephone____
Email_
Date__
Signature_

Upon completing the installation of an Ella Walk-In Bath, the following Warranty Activation Form must be completed, signed by both the customer and installer, and returned to Ella’s Bubbles, LLC. In order for the Warranty to be activated (faxed, scanned, or emailed, or hard copy mailed).
To be initialed by the installer(s)
Tub is level in all directions and all support legs are touching the ground.
Tub is installed on a dedicated 20 Amp GFCI protected circuit using 10 gauge wire
Frame of the tub has been properly grounded.
Door Seal has been cleaned with rubbing alcohol to remove any dust or debris left over from construction.
Temperature Control Valve operated on both hot and cold settings.
Both diverters function properly.
Hand Shower functions on all settings without leaking.
All supply lines have been checked for leaks while both diverters are on.
Drains open and close properly, and the locking nut has been tightened on both stoppers.
Door seal is water-tight after the tub has been filled for a minimum of 20 minutes.
After running for a minimum of 20 Minutes the Hydro and Air Pumps are functioning properly and all connections to the pumps and jets are watertight.
Chromatherapy Light and the Ozone Sterilization are working properly.
All drain fittings have been checked for leaks while the tub is draining.
Unit is installed with access to both plumbing and electrical connections.

Warranty Activation Form

OWNER’S INFORMATION

Name__
Address__
City
State
Zip
Telephone____
Email
Date__
Signature__
Model: ____
Serial Number:
Purchase Date: _
Purchase Price: __
Place of Purchase: _
Contact Name: ___
Phone Number: __
Copy of sales receipt must be included with warranty activation forms.
To activate the manufacturer’s warranty, please complete both pages and use one of the options below to submit.
Via mail: Ella’s Bubbles, LLC. Warranty Department 2101 S. Carpenter St., Chicago, IL 60608
Via fax: 1-312-666-3551
Via email: warranty@ellasbubbles.com
www.ellasbubbles.com