IRay Technology AT20 Dual Spectrum Thermal Camera User Manual

IRay Technology AT20 Dual Spectrum Thermal Camera User Manual

Introduction to IRay Technology

IRay Technology Co., Ltd. concentrates on developing infrared thermal imaging technologies and manu facturing relevant products, with completely independent intellectual property rights. IR ayiscommitted to providing global customers with professional and competitive infrared thermal imaging products and solutions. The main products include IRFPA detectors, thermal imaging modules, and terminal thermal imaging products. With R&D personnel accounts for 48% of all employees, 662 intellectual property projects in terms of IRay have been authorized and accepted: 522 patented technologies authorized and acceptedin China(including those for integrated circuit chips, MEMS sensors design and manufacture, MatrixIII image algorithms and intelligent precise temperature measurement algorithms, etc.); 16 patented technologies authorized and accepted overseas; 86 software copyrights; and 38 integrated circuit layout designs.
IRay products have been applied in various fields, including epidemic prevention and control, industrial thermography, security and fire control, night vision observation, automatic driving, Internet of Things, AI,and machine vision.

Legal Disclaimer

Legal Disclaimer
The thermal cameras manufactured by IRAY TECHNOLOGY are warranted for a period of two-year andthe accessories are warranted for a period of three-month form the delivery date of the original purchase,provided such products have been under normal storage, use and maintenance. This warranty extends only to the original purchaser and is not transferable. It is not applicabletoanyproduct that has be subjected to misuse, neglect, accident or abnormal conditions of operation. In the case of a defect in a product covered by this warranty, the product must not be further usedormaintained in order to prevent additional damage. The purchaser shall promptly report any defect toIRAYTECHNOLOGY or this warranty will not apply. IRAY TECHNOLOGY will, at its option, repair or replace any such defective product free of chargeif, uponinspection, the product or accessories prove to be defective, the user can contact with after salesservicedepartment of IRAY TECHNOLOGY within the said warranty period.

Copyright
©IRay Technology Co., Ltd. 2020. All right reserved worldwide. All contents in this manual, includingwords, pictures, images, etc., belong to IRAY TECHNOLOGY CO., LTD. (Hereinafter referredtoas“THECOMPANY” or “IRAY TECHNOLOGY”). No part of the manual, in whole or in parts, may becopied,photocopied, translated, or transmitted without the prior written permission of IRAY TECHNLOGY. This manual is used as a guide. The photos, graphics, diagrams and illustrations provided inthemanual are only used to explain, which may be different from the specific product. Please refer to thereal object.We try our best to make sure the contents in this manual are accurate. We do not provideanyrepresentations or warranties in this manual. IRAY TECHNOLOGY reserve the right to update the manual. If you need the latest version of thismanual,please contact us. It is recommended that you use this manual with the guidance of professionals.

Quality Assurance
The Quality Management System under which these products are developed and manufacturedhasbeencertified in accordance with the ISO 9001 standard. We reserve the right to make changes and improvements on any of the products without prior notice.

Safety Information

WARNING

1. Before using the cleanser, make sure you read all applicable material safety datasheets (MSDS) and warning labels on cleanser containers.
2. Do not use too long screws when installing the front/rear mounting bracket, whichmay damage the thermal camera.
3. It is prohibited to place the product in a high temperature above 70°C or in a lowtemperature below-45 °C.
4. It is forbidden to disassemble or refit the infrared thermal camera at will.

CAUTION

1. No matter there is a lens cover or not, do not point the infrared thermal camera towards strong light or equipment with laser radiation. This will affect the accuracy of the thermal camera and even damage the detector in the thermal camera.
2. Do not use the product under conditions that doesn’t match the environmental requirements. For specific use environment requirements, see the product parameter table.
3. Do not apply solvents or equivalent liquids to the camera, the cables, or other items.
4. Be careful when you clean the infrared lenses. The lens has an anti-reflective coating which is easily damaged. Damage to the infrared lens can occur with too much force or cleaning with rough objects such as tissues.

Notice to user

Calibration
Annual calibration to the thermal camera is recommended to ensure the accuracy of temperaturemeasurement, either through IRAY TECHNOLOGY or third-party organizations.

Accuracy
For accurate measurement, it’s recommended that you use the thermal camera after it is stablefor 30minutes.

Video Teaching
You can search for mount and use videos from our website.

Documentation Update
Our manuals are updated several times per year, and we also issue product- critical notificationsofchanges on a regular basis. Please visit our website to access the latest manuals and notifications.

Customer Help

FAQ
You can find answers to FAQ about this model on the service support page of our official website.

Download
You can download the following contents from our website: www.infiray.com
Product Documentation
Client Software
Video Teaching Courses

Product Introduction

**Main Features| Accurate temperature measurement
---|---
Support multi-protocol access to industrial or IoT systems
Compact size
Support PoE
Bi-spectrum display
Powerful web client
Wi-Fi hotspot
****Typical Applications| Monitoring power distribution cabinet
Monitoring warehouse
Monitoring production line**

Product Figure and Explanation

Quick Start Guide

Please follow the steps:

1. After installing the thermal camera in the desired position, use the cable to connect the thermal camera and the computer normally. There are two power supplymethods for AT20. Connect the device to the PoE port of the power supply throughthe M12 8-pin adapter cable or connect to the DC power supply through the M1212-pin adapter cable. Connect AT20 to the network, and wait for 2 minutes after powering on. The power indicator light is steady blue and the network indicator light flashes green, indicating that the network connection is normal.
2. Modify the computer network segment to be the same with that of thermal camera. The specific path is “Control Panel”-“Network and Internet” “Network and SharingCenter”-“Change Adapter Options”-“Ethernet”-” Properties”-“Internet Protocol Version 4 (TCP/IPv4)” – “Use the following IP address”-set the IP address to192.168.1.xxx.
3. After the power is on for 30 minutes, the temperature measurement, monitoringand analysis can be carried out through the web terminal of the computer. For webinstructions, please refer to AT20 Online Dual-spectrum Thermal Camera WebClient Operation Manual.

Product and Accessories List

Product and Accessories

AT20 online dual-spectrum thermal camera
44cm long M12 8-pin adapter cable
Fixing accessories (screws, mounting stickers)
Optional Accessories

M12 12-pin adapter cable &alarm input/output cable
front/rear mounting bracket

Mechanical Installation

The front and back of the thermal camera are equipped with mounting interfaces, which canbeinstalledwith screws after the holes are punched with the auxiliary stickers in the package. In addition, wealsoprovide two optional forms of front and back installation.

WARNING
Do not use too long screws in case of damaging the thermal camera. The maximum hole depth of the front shell is 10mm, and the maximumhole depthof the rear shell is 4mm.

It’s normal that the thermal camera will generate heat during operation. In order to sufficientlydissipatethe heat, it is suggested that the back shell of the thermal camera should be fixed on a metal object tominimize the temperature drift of the infrared detector in thermal camera.

Installing Shells with Screws
Installing Front Shell

Figure 9.1 Front Shell Installation
As shown in Figure 9.1, please paste the sticker to the position to be installed, and then punch4Φ2.5mounting holes according to the label on the sticker, and use 4 ST2.2 screws to install the front shell.

Installing Rear Shell

Figure 9.2 Rear Shell Installation
As shown in Figure 9.2, please paste the sticker to the position to be installed, and then punch4Φ2.5mounting holes according to the label on the sticker, and use 4 M2 screws to install the rear shell.

Front Mounting
There are four M4 threaded holes on the front mounting bracket for fixing.

Step 1 Install the front mounting bracket
As shown in Figure 9.3, connect the front mounting bracket and the thermal camera withST2.2*8self-tapping screws. The installation effect is shown in Figure 9.4.

Step 2 Punch holes
As shown in Figure 9.5, please paste the sticker to the position to be installed, and then punchfour Φ4.5mounting holes according to the label on the sticker.
Step 3 Install the thermal camera
As shown in Figure 9.5, use M4 screws to install the thermal camera to the designated location.

Rear Mounting
There are four M4 threaded holes on the rear mounting bracket for fixing.

Step 1 Install the rear mounting bracket
As shown in Figure 9.6 , connect the rear mounting bracket and the thermal camera withST2.2*8self-tapping screws. The effect installation is shown in Figure 9.7.

Step 2 Punch holes
As shown in Figure 9.8 , please paste the sticker to the position to be installed, and then punchfour Φ4.5mounting holes according to the label on the sticker.
Step 3 Install the thermal camera
As shown in Figure 9.8 , use M4 screws to install the thermal camera to the designated location.

Alarm Input and Output

Alarm Input
Support 1 active alarm input (photoelectric isolation), and the input voltage range is 3～5.5V.

Alarm Output
Support 2 alarm outputs (switch value and photoelectric isolation), 3～25VDC, maximum85mA

Protocol Introduction

Modbus TCP
This camera supports Modbus TCP protocol for transmitting temperature measurement information. M12 8-pin to RJ45 cable is required when using this protocol.

temperature = (register value-2732) / 10.0
0x0009| R| 2| the average temperature of the entire frame
0x000B| R| 2| the lowest temperature of the entire frame

0x000D+N*4

|

R

|

1

| Region attributes, Bit0: region validnessBit1～2: region type, box=0,line=1,point=2Bit3: whether temperature alarm is on Bit4:whether to trigger an alarm
0x000E+N4| R| 1| the highest temperature in the region
0x000F+N4| R| 1| the average temperature in the region
0x0010+N*4| R| 1| the lowest temperature in the region
*N ： 0 ～ 15

MQTT
AT20 supports the MQTT protocol, as defined below:

1. The server sends the subject. AT20_IRAY

2. Set the configuration MQTT parameters through the Web interface, and enable the MQTTfunction. Theconfiguration will be valid after saving and restarting. The camera will automatically connect totheMQTT
   

3. Data format is as follows:

Image data:
{ “timestamp”: “2021.4.9.15:52”, #time stamp
“ip”: “192.168.1.21”, #camera IP
“type”: 0, #data type：0-image 1-temperature 2-temperature measurement “resolution”: “1280720”, #visible light resolution
“resolution”: “1024768”, #thermal resolution
“formate”: “.jpg”, #image format “image”: “……” # visible light image data base64 encode
“ir_image”: “……” # thermal image data base64 encode
}

Temperature data:
{ “timestamp”: “2021.4.9.15:52”, # time stamp
“ip”: “192.168.1.21”, #camera IP
“type”: 1, # data type：0-image 1-temperature 2-temperature measurement “unit”: “C”, #Unit：℃
“data”: “……” # temperature data base64 encode
}

Temperature measurement data: temperature measurement function needs to be enabledinWebinterface. { “timestamp”: “2021.4.9.15:52”, # time stamp
“ip”: “192.168.1.21”, # camera IP
“type”: 2, # data type：0-image 1-temperature 2-temperature measurement “subnetmask”: “255.255.255.0”, #subnet mask
“gateway”: “192.168.1.1”, #gateway
“mac”: “86:5D:55:0B:A9:74”, #MAC address
“uptime”:33, #boot time
“version”: “V0.2.7”, #software version
“airTemp”: 25, #air temperature(℃) “airtransmissivit”: 1, #air transmittance
“distance”: 3, #distance(m) “emissivity”: 0.95, # emissivity
“reflectemp”: 25, # reflection temperature(℃) “maxtemp”: 45.6, #maximum temperature of frame(℃) “mintemp”: 44.9, # minimum temperature of frame(℃) “avgtemp”: 45.3, #average temperature of frame(℃) “list”: [{ # 16 data in the temperature measurement area, enable=1 is valid
“index”: 0, # temperature index
“enable”:1, #enable temperature measuring or not “type”: 0, #type: 0- rectangle 1-line 2-point “x0”: 67, #start: x value
“y0”: 61, #start: y value
“x1”: 125, #end: x value
“y1”: 98, #end: y value
“maxTemp”: 45.5, # maximum temperature of the region(℃) “minTemp”: 45, # minimum temperature of the region(℃) “avgTemp”: 45.3# average temperature of the region(℃)
}, { “index”: 1

“enable”:0,
“type”: 0,
“x0”: 0,
“y0”: 0,
“x1”: 0,
“y1”: 0,
“maxTemp”: 0,
“minTemp”: 0,
“avgTemp”: 0
}, {
“index”: 2,
“enable”:0,
“type”: 0,
“x0”: 0,
“y0”: 0,
“x1”: 0, “y1”: 0,
“maxTemp”: 0,
“minTemp”: 0,
“avgTemp”: 0
}, {
“index”: 3,
“enable”:0,
“type”: 0,
“x0”: 0,
“y0”: 0,
“x1”: 0,
“y1”: 0,
“maxTemp”: 0,
“minTemp”: 0,
“avgTemp”: 0
}, {
“index”: 4,
“enable”:0,
“type”: 0,
“x0″: 0, ”
y0″: 0,
“x1”: 0,

“y1”: 0,
“maxTemp”: 0,
“minTemp”: 0,
“avgTemp”: 0
}, {
“index”: 5,
“enable”:0,
“type”: 0,
“x0”: 0,
“y0”: 0,
“x1”: 0,
“y1”: 0,
“maxTemp”: 0,
“minTemp”: 0,
“avgTemp”: 0
}, {
“index”: 6,
“enable”:0,
“type”: 0,
“x0”: 0,
“y0”: 0,
“x1”: 0,
“y1”: 0,
“maxTemp”: 0,
“minTemp”: 0,
“avgTemp”: 0
}, {
“index”: 7,
“enable”:0,
“type”: 0,
“x0”: 0,
“y0”: 0,
“x1”: 0,
“y1”: 0,
“maxTemp”: 0,
“minTemp”: 0,
“avgTemp”: 0

“index”: 8,
“enable”:0,
“type”: 0,
“x0”: 0,
“y0”: 0,
“x1”: 0,
“y1”: 0,
“maxTemp”: 0,
“minTemp”: 0,
“avgTemp”: 0
}, {
“index”: 9,
“enable”:0,
“type”: 0,
“x0”: 0,
“y0”: 0,
“x1”: 0,
“y1”: 0,
“maxTemp”: 0,
“minTemp”: 0,
“avgTemp”: 0

}, {
“index”: 10,
“enable”:0,
“type”: 0,
“x0”: 0,
“y0”: 0,
“x1”: 0,
“y1”: 0,
“maxTemp”: 0,
“minTemp”: 0,
“avgTemp”: 0
}, {
“index”: 11,
“enable”:0,
“type”: 0,
“x0”: 0,
“y0”: 0,

“x1”: 0,
“y1”: 0,
“maxTemp”: 0,
“minTemp”: 0,
“avgTemp”: 0
}, {
“index”: 12,
“enable”:0,
“type”: 0,
“x0”: 0,
“y0”: 0,
“x1”: 0,
“y1”: 0,
“maxTemp”: 0,
“minTemp”: 0,
“avgTemp”: 0
}, {
“index”: 13,
“enable”:0,
“type”: 0,
“x0”: 0,
“y0”: 0,
“x1”: 0,
“y1”: 0,
“maxTemp”: 0,
“minTemp”: 0,
“avgTemp”: 0
}, {
“index”: 14,
“enable”:0,
“type”: 0,
“x0”: 0,
“y0”: 0,
“x1”: 0,
“y1”: 0,
“maxTemp”: 0,
“minTemp”: 0,
“avgTemp”: 0

}, {
“index”: 15,
“enable”:0,
“type”: 0,
“x0”: 0,
“y0”: 0,
“x1”: 0,
“y1”: 0,
“maxTemp”: 0,
“minTemp”: 0,
“avgTemp”: 0
}] }

Protocol Introduction

Modbus TCP
This camera supports Modbus TCP protocol for transmitting temperature measurement information. M12 8-pin to RJ45 cable is required when using this protocol.

Register
Address| R/W| Length
(word)| Data
0x0001| R| 2| Version No.，e.g.0x0102 0x0304 = V1.2.3.4
0x0003| R| 1|
0x0004| R| 1|
0x0005| R| 1|
0x0006| R| 1|

0x0007

|

R

|

2

| the highest temperature of the entire frame,the actual temperature = (register value-2732) / 10.0
0x0009| R| 2| the average temperature of the entire frame
0x000B| R| 2| the lowest temperature of the entire frame

0x000D+N*4

|

R

|

1

| Region attributes, Bit0: region validnessBit1～2: region type, box=0,line=1,point=2Bit3: whether temperature alarm is on Bit4:whether to trigger an alarm
0x000E+N4| R| 1| the highest temperature in the region
0x000F+N4| R| 1| the average temperature in the region
0x0010+N4| R| 1| the lowest temperature in the region
N：0～15

Technical Data

Detector Data

Detector Type| VOx, Uncooled FPA detector
Spectral Range| 8～14μm
Pixel| 12μm
Imaging and Optical Data

**** Infrared| Resolution| 256×192
NETD| 40mK
Frequency| 30Hz
Lens| 3.2mm
FOV| 56°×42°
Focusing| non-focusing
**** Visible Light| Visible Light Pixels| 2 million (SC2310)
FOV| 72°×61°
Fill Light| LED
Temperature Measurement

Object Temperature Range| -20～550℃
Accuracy| ±2℃ or ±2%
Point/Line/Area| maximum 16 points/lines/areas
Palette| 18 palettes are available

Environment Variable Correction

| distance, atmospheric temperature, emissivity, reflection temperature, atmospheric transmittance
Alarm

**** Alarm Function| The highest temperature, lowest temperature and average temperature in all temperature measurement points, temperature measurement areas and lines can be configured with separate alarm outputs.
**** Alarm Input/Output| 1   alarm input (photoelectric isolation, 3~5.5V); 2   alarm output (photoelectric isolation, 3~25VDC, maximum 85mA)Other alarms: save image/video, sending file (FTP), email (SMTP), and flash alarm;
Image transmission

**** Image Stream| Image Stream Format| H.264/H.265
**** Resolution| visible light1080P； infrared support super resolution up to 4X,Max 1024×768
**** Image Mode| thermal image, visible image,fusion, DDE, and parallel display of visible light images are supported.
Frequency Adjustment| supported
**** Data Stream| **** Data Stream Transmission| Visible and thermal images, temperature stream, adjustablefrequency
**** Image Storage| Storage Medium| built-in 32GB storage
Storage Mode| store thermal images and visible images simultaneously.
File Format| JPG, MP4
Storage Form| local storage; connected to monitoring systems, such as NVR.
Ethernet

Ethernet Functions| control, imaging and power supply
Ethernet Connector Type| RJ45/ hotspot of thermal camera
Ethernet Power Supply| PoE is supported
Network Protocol| TCP,UDP,RTSP,HTTP,SMTP
Interface Protocol| ONVIF,GB28181,Modbus TCP,MQTT
Typical Power Supply
External Power| 12～30V DC
PoE| IEEE 802.3af
Power Consumption| ≤2W
Physical Data
Dimension| 109×55.9×29.5mm
Weight| 170g
Housing Material| Front shell is plastic and rear shell is aluminium alloy. .
Environmental Data
Ingress Protection| IP67
Operating Temperature Range| -10～50℃
Storage Temperature Range| -40～70℃
Humidity| ≤95% (no condensation)
** EMC| IEC 61000-4-2(anti-interference) IEC 61000-4-3(anti-radiation)
Shock| 25G， IEC68-2-29
Vibration| 2G， IEC68-2-6
Others
Certification| CE/FCC/RoHS
** SDK| Cross-platform SDK that supports secondary development of customers.
**** External Interface| M12 A type 8-pin, including 10M / 100M adaptive Ethernet port and PoE power supply;M12 A type 12-pin, including DC power **** supply, alarm input and output;

Pin Configuration for Interfaces

Ethernet Pin Configuration (8pin)

Power Pin Configuration (12pin)

Mechanical Drawings

Common Troubleshooting

voltage is between 12 and 24V
The power connector is loose.| Check whether the power cable is connected
Web cannot be logged in.| **** IP setting is wrong.| Manually configure thecomputer address to the 192.168.1.XX
**** Image is stuck.| Network cable connection is loose.| After checking the network cable connection, restart the web.

Download Software  and Update Firmware

Download Software

1. Visit our official website: www.infiray.com, and enter “Service Support”-“Product Support Center”to find “AT20 online dual-spectrum temperature measurement thermal imaging camera”. Clicktoenter “Client”, and you can download industrial temperature monitoringSystem”IRT_VMS_Win64.exe”.
2. Follow the instructions to install IRT_VMS on PC.
3. After the installation is completed, there is no need to restart the computer, and functions such as device management, preview, alarm, temperature measurement, user management and system configuration can be realized

Update Firmware
If the firmware of the device needs to be updated, please call the technical support hotline+86400-883-0800 and update the firmware under the guidance of the product application engineer. The update steps are  as follows:

1. Log in to AT20 web. The default IP is 192.168.1.20. Before logging in, make surethat thecomputer IP and the device are in the same network segment (192.168.1.xx).
2. Click “Settings”-“System Maintenance”-“System Upgrade” in turn.
3. Click “Import” and select the firmware file to be upgraded.
4. Click “Format” and “Upgrade” in turn to finish the firmware update.
   

Cleaning Thermal Camera

Cleaning Camera Housing, Cables and Other Items

Camera Housing, Cables and Other Items

**** Liquids| One of the following liquids can be used. 1.Warm water2.A Weak detergent solution
Cleaning Tools| A soft cloth
**** Cleaning Procedure| Please follow this procedure: 1.Soak a soft cloth in the liquid.2.  Twist the cloth to remove excess liquid. **** 3. Clean the camera parts with the cloth.

Cleaning Infrared Lens

Cleaning Infrared Lens

**** Liquids| One of the following liquids can be used.1.Commercial lens cleaning liquid with more than 30% is opropyl alcohol.2.96% ethyl alcohol(C2H5OH).
Cleaning Tools| Dustless cloth, cotton wool
**** Cleaning Procedure| **** Please follow this procedure (Take dustless cloth as an example).1.Soak the dustless cloth in the liquid. 2.Gently wipe the lens with the dustless cloth

CAUTION
The dustless cloth or cotton wool should be used one time only

Appendix A Emissivity of Common Materials

Worth comes fromService

Technical Support
Hotline：400-883-0800

24h Hotline:
400-998-3088

Customized Services

Documents / Resources

| IRay Technology AT20 Dual Spectrum Thermal Camera [pdf] User Manual
AT20 Dual Spectrum Thermal Camera, AT20, Dual Spectrum Thermal Camera, Spectrum Thermal Camera, Thermal Camera, Camera
---|---

References

• InfiRay Thermal Camera Manufacturer/Supplier

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