2021 Falcon RURAL 4G User Manual

2021 Falcon RURAL 4G

Congratulations

Congratulations on the purchase of your new FALCON RURAL 4G SYSTEM

This guide will take you through the process of installation and set up Please note it is important for you to retain your receipt for proof of purchase for help and assistance.
For more information on our product range please
visit www.falcontechnology.co.uk
Get in touch with us in the UK
Falcon Technical Ltd
Hill Farm
Northwich Road
Dutton
Cheshire
WA4 4LE
United Kingdom

For product support please email
support@falcontechnology.co.uk
UK Enquiries : 01928 759 239
International enquiries + 00 44 1928 759 239
Get in touch with us in Germany
Easyfind24.de
For product support please email
info@easyfind24.de Hotline +49 2688 9881818

PACKAGE CONTENTS

Thank you for the purchase of your Falcon RURAL 4G, please see below the list of contents

| | |
---|---|---|---
Gift Box| Rural 4G Antenna| Mounting Pole| U Bolts x 2
| | |
Masonry Expansion Bolts x 4| 4 Docking Station & Screws ( x2 )| 12V Power Lead| 5mtr SMA Cable
| | |
240v Power Adapter| 4G Router| User Manual|

1. Gift Box
2. Rural 4G Antenna
3. Mounting Pole
4. U Bolts x 2
5. Masonry Expansion Bolts x 4
6. Router Docking Station + Mounting Screws ( x2)
7. 12V Power Lead
8. 5mtr SMA Cable
9. 240V 3 Pin Power Adapter.
10. 4G Router
11. User manual

MOUNTING REQUIREMENTS AND SELECTING LOCATION

Find a suitable position for application of the mounting pole or wall bracket. Ensure that the pole is positioned as high as possible and where there are no obstacles to obstruct the signal to the antenna.

Requirements:
Drill
Hammer
Masonry Drill-bit 7mm for expansion bolts. 10mm Drill-bit for cable entry hole Sealant for cable entry hole. Pencil / pen for marking pole bracket holes.

PREPARE AND DRILL HOLES

Once the position has been decided use the pole bracket to mark the 4 drill holes for the bolts and also mark a central hole for the cable entry. Once the drill holes have been marked, use a 7mm drill-bit to drill the holes for the for the expansion bolts and a 10mm masonry bit to drill the cable entry hole.

AFFIXING THE BRACKET AND ANTENNA

Now that all the holes are drilled the bracket is ready to be affixed to the wall. Before doing so firstly thread the SMA cable through the pole by removing the grommets from the bracket and threading one onto the cable

Once threaded, pull the cable through the pole leaving enough at the top end of the pole to connect the antenna via the screw on SMA connector. Once the remaining cable is fed through the pole add the second grommet to the rear of the bracket. Now connect the antenna using the screw type SMA connector and feed any excess cable back down the pole.

Then use the two U-bolts to fix the antenna mounting bracket to the pole using the outer holes on the antenna mounting bracket and a 10mm spanner. Ensure that the washers are used and bolts are not overtightened.
Once the bolts are fitted and the antenna is secured, feed the cable through the pre-drilled hole in the wall and affix the antenna to the wall using a 10mm Spanner.

MOUNTING THE DOCKING STATION

Fix the 4G docking station with the 2 small screws.
If connecting to 12V, Use the 12 volt power cable that comes with the 4G docking station to connect to a 12v power source. If connecting to a 240v power source, use the 3 pin power adapter. Plug the power plug into the 4G docking station

MOUNT THE FALCON 4G ROUTER TO THE DOCKING STATION

Mount the Falcon 4G router on the Magnet on the 4G docking station. Plug in the USB power cable from the docking station into the router. Note if the USB does not fit rotate 180 degrees as the plug and the socket has to be matched the correct way.

Plug the antenna cable to the antenna input on the router user the left hand side input as indicated in the diagram.

Docking Station installation

Turn on the power on the 4G docking station, the light on the switch should illuminate to confirm power on.
Turn on the Falcon 4G router by pressing and holding the power button the router

ROUTER SETUP

Inserting the SIM card and battery The back of the device can be removed to reveal the battery in the device. Remove the battery there you will see 2 slots as in the picture

The larger slot is the SIM card slot please insert the SIM face down with the cut off corner in the same position as on the marking in the SIM tray. Once the SIM has been inserted under the retaining bar, insert the battery and fix the back plate to the router.
Make sure your SIM card is topped up with credit before testing.

The router display

Mobile Network – This is the name of the network you are connected to. The router is completely unlocked so will work on any network using a contract or Pay As You Go SIM card.
Wi-Fi Name – This is the name of the Wi-Fi hotspot you need to connect your device to.
Wi-Fi Password – Indicates the current Wi-Fi Password for the router. Signal Strength – Indicates the strength of the signal and if you are connected to 4G, 3G or 2G connection.
Send/Receive indicator – Indicates when data is being uploaded or downloaded.
Wi-Fi on – Shows that the Wi-Fi is turned on.
SMS Messages – Indicates if there are any messages waiting for you.
Battery Level – Shows the level of the routers built in battery

Please note that one some models of router the Send / receive indicator may look like this  rather than the up / down arrow.

CONNECTING TO THE ROUTER

Connecting your phone, tablet, computer or any other Wi-Fi devices to the Falcon 4G router is the same for connecting to any other Wi-Fi network. On your device search for local Wi-Fi hotspots select Falcon 4G.
The password is found on the screen of your router next to the key icon

The SSID will show as FALCON 4G by default but there is the option to rename this SSID and change the password for the router in the Advance options of the app noted in the Advanced Use Section of the manual.

Search for the SSID in the device you wish to connect to in the Wifi settings.
Please note that your preset network key ( Wifi Password ) is the one shown on the screen of the router. The default set password can also be found on the inside of the router by removing the battery cover.
If you are logging in via a laptop and require to make any changes, enter the default ip address of the router is 192.168.8.1 or 192.168.2.1 (depending on model of router)in a brower window. The default login password for the router is
Username : admin
Pasword: ( The Wifi Network Key on the display of your router ) From here you can change the SSID, Network password, APN Settings and also additional features.

If the router requires a full hard reset, please refer to the troubleshooting section of this manual.

Turning on Roaming for use abroad
If you are going to be using the Falcon 4G system abroad then you will need to turn on roaming feature as follows:

1. Power the router on.
2. When the power is on press the menu button on the top 7 times until the DATA ROAMING option is highlighted on the display.
3. Press the Power button on the front of the router until a tick shows in the box.
4. Don’t enable “Wi-Fi Extender Mode” as this will disable the 4G connection

Advanced Use (optional)

There are additional settings that be accessed using an app on the Apple or Android devices. This will allow you to view your data usage in more detail, see what devices connected and change the Wi-Fi name or password.
To install the app search for Hi Link app with the icon shown

Changing password and hotspot name

Once the App is installed to your device to operate the App you must first turn on the Falcon 4G router then turn on the App in that order. It will open log you in and show you the home page of the App with a set up button, press this button and you will be given the option to change the Wi-Fi network name and password if you wish. Press Next to continue. If you are prompted for a password to change any features, this will be your Wifi key

Checking remaining data

Press start on following screen and you will now see the screen on the right that shows how much data you have used, battery and signal level and the devices that are connected to your Falcon 4G router. Press Set plan to set how much data you have on your data plan so that it will show you how much data you have left.
Tip:
If your 4G system stops working check your Falcon 4G screen or use the App to check you have remaining Data.

Setting your Data plan to your Falcon 4G router

To set your data plan details press the Settings button.
Set the “Start date” to the day of the month that your data allowances resets and “Monthly data plan” to your data allowance.
Note: A Plan can only be set up in the app if the start and end date and allowance is known, the Hi Link app also does not account for carried over data allowances. If a ‘pay as you data sim is used please visit your data provider for info on remaining data.

Checking your Data used

Go back and you will now see your data usage expressed as a percentage with the amount used and data plan size below.

Troubleshooting

1. If you can connect to the Wi-Fi but you have no internet first check your data allowance. Also check the SIM is working in another device.
2. If you are abroad make sure you have turned on the roaming feature.
3. Make sure you have NOT turned on the “Wi-fI Extender Mode” as this will turn OFF the 4G connection.
4. If a factory reset is required on the router this can be achieved by removing the rear cover and pressing in the Reset button and hold for 5 seconds. Please note this will return all settings to factory default and the login passwords will return the ones on the label on the inner label under the battery.
5. If you at any point need to carry out a full hard factory reset of the router, the username, password and SSID will all be reset to its original factory settings. To access the router once this is done the username and password will be as stated on the label under the battery on the reverse of the router.
6. If you have changed SIM card provider and the Upward and downward arrows are not showing symbolising data inbound and outbound data then you may need to update your APN settings on the router. This can be done by going to the Hi Link App and connecting to your router and clicking the cog on the right hand side of the app and navigating to Network and Selecting Profile and +. Below is a list of the APN Settings for some of the popular networks.

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For further support, Please email support@falcontechnology.co.uk
falcontechnology.co.uk

References

• Easyfind24
• Falcon Technology – Car, Van, Motorhome, Caravan, Truck
• giffgaff.com
• Talkmobile | Cheap SIM Only Deals & Phone contracts
• Three | Phones, Broadband & SIM Only deals
• Falcon Technology – Car, Van, Motorhome, Caravan, Truck

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