ICY BOX IB-DK2256AC DisplayLink Docking Station Instruction Manual

June 13, 2024
ICY BOX

DisplayLink® DockingStation with triple video output
Handbuch IB-DK2256ACICY BOX IB-DK2256AC DisplayLink Docking
Station

Safety information IB-DK2256AC

Please read carefully the following information to prevent injuries, damage to material and device as well as data loss:
Warning levels
Signal words and safety codes indicate the warning level and provide immediate information in terms of the probability of occurrence as well as the type and severity of the consequences if the measures to prevent hazards are not complied with.

DANGER
Warns of a directly hazardous situation causing death or serious injury.
WARNING
Warns of a potentially hazardous situation that may cause death or serious injury.
CAUTION
Warns of a potentially hazardous situation that may cause minor injury.
IMPORTANT
Warns of a potential situation that may cause material or environmental damage and disrupt operative processes.

Risk of electrical shock
Contact with parts conducting electricity Risk of death by electrical shock
WARNING

  • Read the operating instructions prior to use
  • Make sure the device has been de-energised prior to working on it
  • Do not remove contact protection panels
  • Avoid contact with conducting parts
  • Do not bring plug contacts in contact with pointed and metal objects
  • Use in intended environments only
  • Operate the device using a power unit meeting the specifications of the type plate only!
  • Keep the device/power unit away from humidity, liquid, vapour and dust
  • Do not modify the device
  • Do not connect the device during thunderstorms
  • Approach specialist retailers if you require repairs

Hazards during assembly (if intended)
Sharp components

Potential injuries to fingers or hands during assembly (if intended)
CAUTION

  • Read the operating instructions prior to assembly
  • Avoid coming into contact with sharp edges or pointed components
  • Do not force components together
  • Use suitable tools
  • Use potentially enclosed accessories and tools only

Hazards caused by a development of heat
Insufficient device/power unit ventilation Overheating and failure of the device/power unit

IMPORTANT

  • Prevent externally heating up components and ensure an exchange of air
  • Do not cover the fan outlet and passive cooling elements
  • Avoid direct sunlight on the device/power unit
  • Guarantee sufficient ambient air for the device/power unit
  • Do not place objects on the device/power unit

Hazards caused by very small parts and packaging Risk of suffocation
WARNING
Risk of death by suffocation or swallowing

  • Keep small parts and accessories away from children
  • Store/dispose of plastic bags and packaging in an area that is inaccessible to children
  • Do not hand over small parts and packaging to children

Potential data loss
Data lost during commissioning
Potentially irreversible data loss

  • Always comply with the information in the operating instructions/quick installation guide
  • Exclusively use the product once the specifications have been met
  • Back up data prior to commissioning
  • Back up data prior to connecting new hardware
  • Use accessories enclosed with the product
    IMPORTANT

Cleaning the device
Harmful cleaning agents
Scratches, discolouration, damage caused by moisture or short circuit in the device

  • Disconnect the device prior to cleaning
  • Aggressive or intense cleaning agents and solvents are unsuitable
  • Make sure there is no residual moisture after cleaning
  • We recommend cleaning devices using a dry, anti-static cloth
    IMPORTANT

Disposing of the device
IMPORTANT
Environmental pollution, unsuitable for recycling Potential environmental pollution caused by components, recycling circle interrupted This icon on product and packaging indicates that this product must not be disposed of as part of  domestic waste. In compliance with the Waste Electrical and Electronic Equipment Directive (WEEE) this electrical device and potentially included batteries must not be disposed of in conventional, domestic waste or recycling waste. If  you would like to dispose of this product and potentially included batteries, please  return it to the retailer or your local waste disposal and recycling point.
The included batteries must be completely discharged before return. Take precaution to protect the batteries from short circuits (e.g. by insulating the contact poles with adhesive tape).
If you have any questions, please do not hesitate to contact our support at support@raidsonic.de or visit our website at www.icybox.de.

Package content

1x IB-DK2256AC, 1x power supply, 1x power cable (EU), 1x USB Type-C® to Type-C® cable (100 cm), 1x USB Type-C® to Type-A adapter, 1x quick installation guide

View

ICY BOX IB-DK2256AC DisplayLink Docking Station -
Package

  1. LED for power (blue), LED for link (green)
  2. Headphone interface
  3. Microphone interface
  4. SD 4.0 card reader
  5. USB 3.2 Gen 2 Type-C® data interface, Power Delivery up to 20 W
  6. 4x USB 3.2 Gen 2 Type-A data interface
  7. RJ45 Ethernet interface / Gigabit
  8. DisplayLink® HDMI® and DisplayPort™ 2 and 3 interfaces (4K)
  9. DP Alt Mode HDMI® and DisplayPort™ 1 interfaces (4K)
  10. USB 3.2 Gen 2 Type-C® host interface, Power Delivery up to 96 W
  11. Power jack, DC 20 V/6.75 A, 135 W

USB version information

Legacy USB standards| Current USB standards| Data transfer rate
USB 3.0 = USB 3.1 (Gen 1)| = USB 3.2 Gen 2| = 5 Gbith
USB 3A = USB 3.1 (Gen 2)| = USB 3.2 Gen 2| = 10 Gbit/s
USB 3.2 (Gen 2×2)| = USB 3.2 Gen 2×2| = 20 Gbit/s

System requirements

  • USB Type-C® enabled Windows®/macOS®/ Chrome OS™ computer
  • Installed DisplayLink® (Synaptics) driver
  • Power Delivery, DP Alt Mode and/or DisplayLink® driver support (depen- ding on your demands)
  • The maximum resolution of 4K@60 Hz (HDMI® /DisplayPort™ 1) only via Type-C® DP Alt Mode supported host computers
  • The device is compatible with Thunderbolt™ 3/4 equipped computers USB Type-C® Not all USB Type-C® host ports support the full functionality of the USB Type-C® standard. Some ports might only provide data transfer  without supporting Power Delivery or DP Alt Mode over USB.

USB Type-C™ ≠ USB Type-C™
Important!
This ICY BOX product requires the usage of DisplayPort™ Alt Mode technology over the USB Type-C™ connector. Not all computers, notebooks or tablets with a USB Type-C™ interface support the DisplayPort™ Alt Mode.
Please check the specifications of your computer system as well as its USB Type-C™ interface or use the ICY BOX product with a Thunderbolt™ 3 connector.

To use this dock to its full potential, ensure that the host USB Type-C® port of your computer supports USB Power Delivery and DP Alt Mode or Thunderbolt™ 3 / 4.
Please consult your host PC documentation or contact the PC manufacturer to confirm compatibility with these technologies. For safety, check whether the host PC Bios Version is the latest and confirm compatibility with USB Type-C® Power Delivery and/or DP Alt Mode before application.

Attention!
In case your computer supports only the DP Alt Mode protocol and the DisplayLink® driver is not installed:
– Only the HDMI®/DisplayPort™ 1 (4K) interfaces can be used.

In case your computer does not support the DP Alt Mode protocol and only has USB 3.2 Gen 2 and the DisplayLink® driver installed:
– Only the HDMI®/DisplayPort™ 2 (4K) and HDMI®/ DisplayPort™ 3 (4K) interfaces can be used.
In case your computer supports both, the DP Alt Mode protocol and USB 3.2 Gen 2 with installed DisplayLink® driver:
– The HDMI®/DisplayPort™ 1 (4K), the HDMI®/ DisplayPort™ 2 (4K) and HDMI®/DisplayPort™ 3 (4K) interfaces can be used.
Starting up
Installation of the driver!
Caution: Do not connect the DockingStation to your computer before installing the driver from the download area of:
https://www.synaptics.com/products/displaylink-graphics/downloads

  1. Select your operating system and download the correct driver from the webpage mentioned above.
  2. Click on the executable file of the related version.
  3. Follow the instructions and finish the driver installation.
  4. Connect the DockingStation to a supported USB Type-C® or USB Type-A port on the PC.
  5. Restart the PC.
  6. The IB-DK2256AC is ready for use.

Plug in the power supply. ICY BOX IB-DK2256AC DisplayLink Docking Station -
power supply

The device is now powered on!
Connect the USB Type-C® plug of the supplied data cable to the host Type-C® interface of the DockingStation.

Connect the delivered USB Type-C® to Type-C® cable (or the included Type-A adapter) to the DockingStation and to a supported computer (at least USB 3.2 Gen 2). ICY BOX IB-DK2256AC DisplayLink Docking Station - Connect
2

Note!
When using a computer without Power Delivery support via a USB Type-C® port or using a USB Type-A port (via adapter), please note the following: Information about the attached USB Type-C® to Type-A adapter:
For a better connection compatibility with host computers that only have a USB 3.2 Gen 2 Type-A interface, we have added an additional USB Type-C® to Type-A adapter.

Should you wish to use this adapter on your computer, please note the following technical restriction when using the DockingStation via a Type-A port:
In this case the Type-A interface does in no way support DP Alt Mode via HDMI® /DisplayPort™ 1 interfaces and Power Delivery which is a prerequisite for the Power Delivery charging option. This means the DockingStation cannot be  used to charge the computer.
To use this dock to its full potential, ensure that the host USB Type-C® port of your computer supports USB 3.2 Gen 2, DP Alt Mode and USB Power Delivery.
Please consult your host PC documentation or contact the PC manufacturer to confirm compatibility with these technologies.
For safety reasons, please check whether the host PC Bios Version is the latest and confirm compatibility with USB Type-C® Power Delivery, DP Alt Mode and USB 3.2 Gen 2 before application.
Connect your devices to the appropriate interfaces of the dockICY BOX IB-
DK2256AC DisplayLink Docking Station - Connect 3

Use of memory card slots

SD card
Insert the SD card into the SD card slot with the bevelled corner first. The golden pins of the card must be directed to the left.
Displays
Please set up your display settings according to your operating system and requirements. For detailed information see the corresponding operation manual and description of your operating system.ICY BOX IB-DK2256AC DisplayLink
Docking Station - resolutions

Windows® display configuration
NOTE: The screenshots might vary slightly with the operating system.
Arrange your displays
Once the extra monitors are connected, they can be configured to either mirror mode, extended mode or be configured to the setting of the primary display.
e.g: extending your monitors

  • Position the mouse anywhere on the Windows® desktop

  • Right-click and select Display settings to bring up the configuration window.

  • Refer to the Display configuration section
    ICY BOX IB-DK2256AC DisplayLink Docking Station -
Display

  • Identify your monitors by clicking the Identify button.

  • Select the relevant monitor for the following settings by clicking the identified monitor symbol

  • Select Multiple displays > Extend desktopto this display if you wish to extend a monitor.
    ICY BOX IB-DK2256AC DisplayLink Docking Station -
Extend

  • Click Keep changes to confirm and exit.
    ICY BOX IB-DK2256AC DisplayLink Docking Station -
changes

  • Once the setting is completed, simply drag and drop the application icons to arrange your monitors. (However, some applications may not support the display on the extended desktop).
    ICY BOX IB-DK2256AC DisplayLink Docking Station -
applications

Setting the right resolution and frequency of your displays

There are two possibilities to choose the resolution of the selected monitor:

Standard

  • Identify your monitors by clicking the Identify button.

  • Select the relevant monitor by clicking the identified monitor symbol.

  • Click on Display resolution

  • Choose the right resolution from the drop-down menu. Refer to the video matrix table!
    ICY BOX IB-DK2256AC DisplayLink Docking Station - resolution
2

  • Click Keep changes to confirm and exit.
    ICY BOX IB-DK2256AC DisplayLink Docking Station - changes
2

Advanced display settings

  • Identify your monitors by clicking the Identify button.
  • Click on Advanced display settings

A new page opens up

  • Select the relevant monitor by clicking Choose display
  • Click on Display adaptor properties for Display X
    ICY BOX IB-DK2256AC DisplayLink Docking Station -
properties

A new window opens up

  • Click on List All Modes

Repeat for each attached monitor if necessary.

macOS® Display configuration
Once the extra monitors are connected, they can be configured to mirror mode or extend mode.

  • Click on System Preferences

  • Click on Displays
    ICY BOX IB-DK2256AC DisplayLink Docking Station - configuration
2

A new window opens up

  • Click Arrangement

  • Select the corresponding monitor symbol by clicking and holding the symbol of the monitor that shall be placed in order to do the positioning.

To set up scaled resolutions of the monitor displays, click the Display tab. In the window that now opens for the respective display, you can set your desired resolutions separately. Select the option Scaled and then select the appropriate  size in the field below.ICY BOX IB-DK2256AC DisplayLink Docking
Station - configuration 5

Advanced display settings
Hold down the option key and click on Scaled again and an advanced menu for setting resolution and repetition frequency opens.
Please select your preferred settings here.ICY BOX IB-DK2256AC DisplayLink
Docking Station - settings 3

Repeat for each attached monitor if necessary.

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© Copyright 2023 by RaidSonic Technology GmbH. All Rights Reserved. The information contained in this manual is believed to be accurate and reliable. RaidSo-nic Technology GmbH assumes no responsibility for any errors contained in this manual. RaidSonic Technology GmbH reserves the right to make changes in the specifications and/ or design of the above-mentioned product without prior notice. The diagrams contained in this manual may also not fully represent the product that you are using and are there for illustration purposes only. RaidSonic Technology GmbH assumes no responsibility for any differences between the product mentioned in this manual and the product you may have. DisplayLink° is the registered trademark of DisplayLink Corp. in the EU, the US, and other countries. DisplayPort and the DisplayPort logo are trademarks owned by the Video Elec-tronics Standards Association (VESA®) in the United States and other countries. The terms HDMI® and HDMI® High- Definition Multimedia Interface, and the HDMI® logo are trade-marks or registered trademarks of HDMI® LA, Inc. in the United States and other countries. Apple and macOS are registered trademarks of Apple Computer Inc.
Microsoft, Windows and the Windows logo are registered trademarks of Microsoft Corporation.

References

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