Glastender GW24 Glasswasher Instruction Manual

Glastender GW24 Glasswasher Instruction Manual

Introduction

This manual describes the operational features of the GW24 model glasswasher. Please review this information before attempting installation and operation. Long term, trouble-free operation will follow if good housekeeping and maintenance procedures are followed.

For a video illustration of care and cleaning of the GW24 visithttps://glastender.com/pl/products/gw24/operation-manual

Thank you for selecting Glastender, Inc. products.

What is a Glasswasher?

During operation, hot soapy water is pumped in a forceful, but gentle, spray pattern across the moving glassware. When the wash cycle is complete, all water is drained. While the drain is still open, clean water pre-rinses the holding tank to prepare for the rinse and sanitize cycle.
Rinse and Sanitize| Fresh water and a preset portion of sanitizer and rinse aid join in the tank. During operation, rinse water is pumped in a forceful, but gentle, spray pattern across the moving glassware. At the end of the cycle, all water is drained so the next load can begin with fresh, clean water.

Please read on to learn more about this simple machine.

Utility Requirements and Connections

1. General Plumbing (Hot and cold water required)
   a. Use 1/2″ OD (or larger) copper to 3/8″ FMPT adapter provided.
   b. Minimum water pressure – 25 PSI.
   c. Maximum water pressure – 100 PSI. Install water pressure regulator if line pressure is over 100 PSI. Water valve on unit has built-in strainer and flow control to provide consistent volume between 25 and 100 PSI.
   d. Install separate water shut-off valve for each connection.
   e. Unit has built-in air gaps – vacuum breakers NOT required

2. Hot Water Wash
   a. Maximum temperature 150°F (66°C). Minimum supply temperature 130°F (54°C) to ensure a minimum wash temperature of 120°F (49°C).

3. Cold Water Rinse
   a. No minimum cold water inlet temperature. Control module automatically tempers rinse based on temperature setting (see Start-Up Instructions page 5, Step 5).

4. Drain
   a. 1-1/2″ tailpiece provided on unit.
   b. Use open type floor drain for maximum drainage

5. Electrical
   a. 120V, single phase, 60Hz, 6-foot grounded cord included.
   b. A dedicated 15 amp circuit is recommended.
   c. Power requirements – 3.5 amps.

6. Detergent
   a. Extra heavy-duty non-foaming commercial liquid dish detergent required. Adjust to
   . 0% concentration.
   b. Consult The local chemical supplier to match detergent with local water conditions.

7. Sanitizer
   a. Liquid chlorine bleach (sodium hypochlorite – 5.25% solution) adjusted to 50 PPM.

8. Rinse Aid
   a. Liquid Rinse Aid adjusted for proper sheeting.

9. Notes
   a. In all cases, consult local plumbing, electrical, and health codes for regulations which may not be consistent with the above.
   b. Utility connections are made up from the floor at the bottom of the unit approximately 6″ high.
   c. A side notch located on the left side of the unit provides space for three one-gallon chemical containers within the 24″ x 24″ footprint.

Uncrating and Assembly Instructions

The glasswasher is shipped in one carton. Refer to the images on the opposite page to identify the following:

1. Main section
2. Drainboard insert
3. Drainboard pan
4. Sliding cover
5. Inner cover
6. Conveyor
7. Spray box
8. Spray box gasket
9. Tank screen
10. Drain stopper
11. Inlet screen
12. Scrap tray
13. Water inlets
14. Chemical inlets

Assembly Procedures:

1. Remove all packaging from the main section.
2. Remove plastic protective paper from all stainless steel parts.
3. Place glasswasher in position and level by adjusting the bottom portion of the stainless legs.
4. Make plumbing connections in accordance with utility requirements listed above.
5. Install chemical bottle rack accessory if ordered with unit. See page 10 for installation instructions.

GW24 Part Identification*

Top View

Front Panel Removed

* For a more comprehensive parts list, visithttps://glastender.com/support/parts

Start-Up Instructions

WARNING: The chemicals used in commercial glass washing are very harsh. Exposure to human skin can cause severe burns. Chemical containers should be stored in a manner and/or location that prevents them from spilling or splashing. Chemical containers must be secured. Please consult your chemical vendor to ensure proper storage or call the Glastender factory to purchase an accessory chemical storage drawer, part number 01001500.

1. Place chemical Feed Lines into the proper chemical containers.
   Red – Detergent
   Blue – Rinse Aid
   Clear – Sanitizer

2. After utility connections described on page 2 are completed, plug in glasswasher.

3. Prime Chemical Pumps: Slide cover open to view chemical inlets. Depress Prime switches to fill Feed Lines (see page 6 – Control Panel Operation).
   Chemical inlets
   
   Stop priming when chemicals come out of inlets.
   NOTE: Always run a complete cycle or dump clean water in the tank after using the prime switches. Undiluted chemicals will damage stainless steel.

4. Fill Level Adjustment: Cycle the glasswasher to check water fill level (water fill level is preset at the factory but may require adjustments due to variations in water pressure/flow at installation location). With the sliding cover open, initiate cycle by pressing Cycle Start (see page 6 – Control Panel Operation).
   When fill is complete, verify that the water level is at the FILL mark (top of the drain screen handle – see photo below).
   If water level is correct, skip to Step 5.
   If water level is above or below the fill mark, fill adjustment is required.

   • Unplug glasswasher and remove front panel.
   • Adjust the Fill adjustment knob on the circuit board. Turn knob clockwise to increase fill time or counterclockwise to decrease fill time.
   • Leaving the sliding cover open will end the cycle and drain the tank after 30 seconds and cycle can be re-started to check water level again.
     Once water level is correct, continue with Step 5.

Adjust circuit board knobs as needed

Circuit board slides out for easy access

5. Rinse Temperature Adjustment: With the sliding cover closed, initiate a cycle by pressing Cycle Start to check rinse water temperature (Rin Temp knob is set fully open at the factory and may require adjustment at installation location).
   Machine will perform wash cycle and proceed to rinse cycle. NOTE: Wash cycle water temperature must register between 120°F (49°C) and 150°F (66°C). Adjust hot water supply source if necessary. During rinse cycle (recirculating pump must be on to mix and stabilize temperature reading), observe digital temperature read out. The sliding cover can also be opened, interrupting the rinse cycle to insert thermometer into the tank water. NOTE: Minimum rinse temperature is 75°F (24°C) per FDA Ordinance and Code for
   Food Service Establishments, Section 5-103(e)(2).
   If the rinse water temperature is at desired temperature, skip to Step 6.
   If the rinse water temperature is not correct, temperature adjustment is required.

   • Unplug glasswasher and remove front panel.
   • Adjust the Rin Temp knob counterclockwise to increase rinse temperature and clockwise to decrease the rinse temperature. NOTE: The cold water inlet supply minimum temperature may exceed 75°F,resulting in the inability to lower the water temperature further.
   • Leaving the sliding cover open will end the cycle and drain the tank after 30 seconds and cycle can be re-started to check rinse temperature again. Once rinse water temperature is correct, continue with Step 6.

6. Chemical Concentration Adustment: With the sliding cover closed, initiate a cycle by pressing Cycle Start to check chemical settings.
   The chemical strengths should be tested with a professional test kit by the chemical supplier. Water samples should be taken during both the wash cycle and the rinse cycle.
   Proper concentration levels:
   Detergent – .30% concentration
   Sanitizer – 50 PPM (sodium hypochlorite [bleach])
   Rinse Aid – until proper sheeting is achieved
   If chemical adjustment is correct, skip to Step 8. Unplug glasswasher, remove front panel, and adjust chemicals on the circuit board as required.
   Detergent: If the factory setting does not render the proper concentration, turn the Det adjustment knob clockwise to increase or counterclockwise to decrease the dispense time. Repeat chemical testing procedure and adjust again if necessary.
   Sanitizer: If the factory setting does not render the proper concentration, turn the San adjustment knob clockwise to increase or counterclockwise to decrease the dispense time. Repeat chemical testing procedure and adjust again if necessary.
   Rinse Aid: If the factory setting does not render the proper level of sheeting, turn the Rin Aid adjustment knob clockwise to increase or counterclockwise to decrease the dispense time. Run a test cycle to check wash results and adjust again if necessary.

7. Replace panel and plug in glasswasher.
   Repeat Step 6 to recheck chemical settings.

8. Your glasswasher is now ready for operation.

Control Panel – Wash Cycle

Control Panel Operation

Cycle Start – Push to start wash cycle
Power – Green light indicates power to unit when illuminated
In Use – Red light indicates cycle in progress when illuminated
Conveyor Advance – Push to rotate conveyor 1/2 turn to aid in loading/ unloading glassware
Detergent Prime – Push and hold to prime detergent
Sanitizer / Rinse Aid Prime – Push and hold to prime sanitizer and rinse aid
De-liming – Push to start de-liming cycle

• Alternating flashing of the red and green light indicates the sliding cover interlock switch has interrupted cycle or a chemical detection switch (optional accessory) has detected a chemical outage.

Wash Cycle Description:

1. Load the conveyor with glassware. To aid in loading the conveyor, rotate the conveyor 1/2 turn by pressing the Conveyor Advance button on the control panel.
2. Close the sliding cover.
3. Cycle is initiated by pressing the Cycle Start button on the control panel. Once in cycle, the red In Use light will illuminate.
4. Wash water fill is initiated and the drain will close when hot water is sensed or 15 seconds into the cycle, whichever is sooner.
5. Detergent is automatically injected into the tank during fill. The sliding cover can be opened during fill to visually verify detergent is being injected into wash water.*
6. The wash cycle will automatically start once full. Opening the sliding cover during the wash cycle will pause the cycle, turning off the recirculating pump and conveyor. Closing the sliding cover will continue the cycle.*
7. At the completion of the wash cycle, the wash water will drain.
8. The rinse water fill is initiated with the drain open to rinse detergent from the tank. The drain then closes to allow the tank to fill.
9. Sanitizer and Rinse Aid are automatically injected into the tank during fill. The sliding cover can be opened during fill to visually verify chemicals are being injected into the rinse water.*
10. The rinse cycle automatically starts once the tank if full. Opening the sliding cover during the rise cycle will pause the cycle, turning off the recirculating pump and conveyor. Closing the sliding cover will continue the cycle.*
11. At the completion of the rinse cycle, the rinse water will drain.
12. The red In Use light will turn off, indicating that the cycle is complete.
13. Open the sliding cover.
14. Unload the glassware from the conveyor. Pressing the Conveyor Advance button will rotate the conveyor 1/2 turn to aid in unloading the conveyor.

• NOTE: If the sliding cover is open for more than 30 seconds, the cycle will terminate and the tank will drain. Press Cycle Start to initiate a new cycle.

GW24 Wiring Diagram

Cleaning Instructions

Regular maintenance of your Glastender glasswasher will extend its useful life and lower the service costs.
The following parts are removable for daily cleaning:

1. Drainboard insert
2. Drainboard pan
3. Sliding cover
4. Inner cover
5. Conveyor
6. Spray box
7. Spray box gasket
8. Tank screen
9. Pump inlet screen
10. Drain stopper
11. Scrap tray

The daily cleaning procedures consist of the following steps:

1. Remove drainboard insert, drainboard pan, sliding cover, and inner cover. Wipe down each part as necessary.
   

2. Remove the conveyor wheel. Any large debris found inside the machine, like broken glass, lemon seeds, stir sticks, and so on, should be removed.

3. Remove and scrub clean the spray box, spray box gasket, and tank screen. Remove and wipe down the drain stopper. Remove any debris from the lower wash tank. Make sure nothing is clogging the pump inlet screen. The pump inlet screen can be removed for cleaning if necessary.
   Spray box Spray box gasket (located under spray box – no shown)
   
   Tank Screen
   
   Pump inlet screen

   ---

   Drain stopper
   

4. Remove the scrap tray and empty out any debris that may have passed through the tank screen.
   Scrap tray
   

5. Use a damp cloth to wipe down the entire wash tank. For more stubborn stains, use a nylon brush or a Scotch-Brite Stainless Steel Cleaner® pad. Never use steel wool to clean stainless steel. Steel wool will cause the stainless steel to rust
   Wash tank
   

6. Re-assemble the glass washer.

7. Check Detergent, Sanitizer, and Rinse Aid containers. Refill or replace if empty.

8. Visually inspect the Chemical Inlets by opening the sliding cover during the wash and rinse cycle fill. You should notice detergent intermittently dripping into the tank during the wash fill and Sanitizer and Rinse Aid intermittently dripping into the tank during the rinse fill. NOTE: After verifying the chemicals have been dispensed, close the sliding cover to allow the glasswasher to resume cycle. If the sliding cover is left open for more than 30 seconds, the water will be drained and the cycle will terminate. In the event the cycle does terminate, push the Cycle Start button to initiate a new cycle.
   Detergent, Sanitizer, and Rinse Aid Containers
   

9. Your glasswasher is now ready for operation
   Chemical inlets

De-liming Procedure

When the interior is coated with a white chalky substance, perform the following de-liming procedure. De-liming should be executed after daily cleaning has been completed.

1. With the conveyor empty, press the De-Liming button. The red In Use light will illuminate.

2. The GW24 holds 1.25 gallons of water – measure out the appropriate amount of de-liming solution.
   WARNING! Most de-liming chemicals are hazardous. Follow chemical manufacturers instructions very carefully!

3. During water fill, open sliding cover and pour de-liming chemicals into tank. Close sliding cover.

4. The de-liming cycle consists of a 5 minute wash and two rinse cycles.

5. The red In Use light will turn off after the de-liming cycle is complete.

Slide-out Chemical Bottle Rack Installation

A slide-out chemical bottle rack accessory is available for easy-access storage of chemical bottles. Specify part number **01001500.

**

The chemical bottle rack accessory consists of two parts – a stationary bottom tray and a slide-out chemical bottle holder.

To install the chemical bottle rack onto the GW24:

1. Remove the screw located at the front of the stationary bottom tray and set aside. Pivot the hinge fully to open the securing clasp.
   

2. Position the back rear semi-circular cutout of the tray around the back left leg of the GW24. Slide the front securing clasp around the front left leg of the GW24
   

3. Close the securing clasp around the front leg and reinstall the screw.
   

4. Place the slide-out chemical bottle holder into the stationary bottom tray
   

5. The front cover of the chemical tray can be adjusted vertically to fine-tune the fit beneath the GW24 skin. To adjust, loosen the 3 attachment screws on the inside of the front cover. Move the cover up/down. Once the cover is at the desired height, retighten the attachment screws.
   

Useful Information About Water, Detergent, & Sanitizer

Water Conditions

Your water supply fits one of the following descriptions. Greater detergent consumption is required with “hard” water.

Detergent Titrating Instructions
An Alkalinity Test Kit, as recommended by your chemical supplier, is required for proper chemical adjustment. Follow kit instructions to test.

Sanitizer Titrating Instructions
After the water has agitated during the rinse cycle, open the sliding cover and dip a Chlorine test strip into the tank for one (1) second. Immediately compare the strip to the scale on the side of the test strip container tube. Adjust sanitizer (bleach) to 50 PPM, and iodine type sanitizer to 12.5 PPM. NOTE: Leaving the sliding cover open more than 30 seconds will end the cycle and drain the tank.

Important note: Glasswashers are NOT water conditioners. Consult local water conditioning experts to determine your specific water condition.

Important Information About Chemicals

The GW24 glasswasher has chemical pumps that automatically dispense chemicals into the machine. The detergent and sanitizer chemicals are supplied by a chemical vendor. Since the type of chemicals and the condition of water varies by region, the chemical pumps are not pre-set at the factory. The chemical pumps must be adjusted at start up to achieve the proper titration levels or the machine may not produce good wash results. Typically, the chemical vendor is responsible for adjusting the chemical pumps.

Since detergent and sanitizer chemicals play an important role in the performance of a glasswasher, understanding how the chemical pumps work and how to maintain them is very important. Reviewing the following information will help ensure the proper operation of your glasswasher and its chemical pumps:

1. CAUTION: Always cycle the machine after using the prime switches to rinse out the wash/rinse tank. Undiluted chemicals will damage stainless steel.
2. The chemical feed lines must be properly placed inside the appropriate chemical container. Damaged chemical lines will spill chemicals on the machine and floor and create poor wash results.
3. Every glasswasher requires chemical pump adjustment and titrating by a chemical vendor. Poor wash results will occur if the chemicals are not in proper concentration (see page 5, Step 6, for proper concentration levels).
4. Glasswasher chemicals are highly caustic and will cause severe burns when they contact human skin. These same caustic chemicals will also corrode stainless steel and destroy machine components. A glasswasher should be checked regularly for chemical leaks. Any leaks should be corrected immediately.
5. All of the chemical tubing on a glasswasher should be inspected regularly and replaced at least once per year. The highly caustic chemicals cause the chemical tubing to get brittle, and since leaking chemicals destroy glasswasher components, it is good preventative maintenance to replace chemical tubing often. The various tubing includes the lower tubing assembly or main chemical feed line, the pump squeeze tube (especially susceptible to damage), and the upper tubing assembly from the pump to the glasswasher tank.
6. Chemical vendors that deliver chemicals to your establishment are typically responsible for adjusting the chemical levels in your glasswasher. They are also helpful for assisting you with chemical tubing inspection and replacement. Nothing removes your responsibility for proper maintenance, but the chemical vendor will help.

Tips for Trouble-Free Operation

1. NEVER, NEVER wash ash trays in the glasswasher. Since ashes are smaller than the opening in the Pump Inlet Screens, ashes can adhere to glasses. Also, with ashes recirculating in the wash water, the cleaning effectiveness of the detergent is greatly reduced. The final result of washing ash trays is dirty glasses.
2. For best results, run glasswasher full of glassware. This keeps the water and detergent consumption to a minimum and helps prevent glassware from tipping over.
3. Water spotting can occur when glassware is placed on a flat surface after washing, thus preventing air to assist the drying process. Make sure the proper shelf liner or drying surface is used.
4. Clearance below the top cover of the glasswasher allows for a maximum glass height of ten (10) inches. Keep this in mind when ordering beer pitchers and wine carafes.
5. Glasses which have been frequently washed by hand may have deposits of invisible “film”. Although initially appearing clean, these glasses may show unsightly signs of “dirt” after passing through the glasswasher. This unsightly condition will exist until the film is removed with frequent passes through the glasswasher, or it may be necessary to use a de-liming agent to clean glassware.
6. Do not place wet glasses into glass chillers or frosters. Allow glasses to dry and sanitizer odors to dissipate first.
7. Changing detergents may require readjustment of the Detergent Pump to maintain .30% detergent concentration. A greater volume of low strength detergent is required to maintain the proper level.
8. Only Glastender, Inc. replacement parts should be used. Components from other suppliers may result in machine malfunctions.

Please consult your Glastender, Inc. service agent if service or technical assistance is required. The factory is also available to answer any operational questions.

Terms and Conditions

Prices:
All prices are LIST. Applicable taxes will be added.
Quotations:
Unless otherwise stated, quotations are effective for 30 days only.
Acceptance:
All orders are subject to acceptance by Glastender, Inc.’s headquarters in Saginaw, Michigan. Possession of the Product Directory and Price List is not an offer to sell.
Shipments:
F.O.B. factory in Saginaw, Michigan. Freight terms are Third Party or Collect if shipped directly to you. Prepay and Add to Invoice freight terms are available upon request. The approximate shipping weights of all products are listed with the prices. Partial shipments will be made unless otherwise specified by the customer. Surface freight classifications are:

• GT-24/GT-30/GW24 Glasswashers – Class 175
• GT-18 Glasswashers – Class 250
• All Underbar Equipment – Class 175
• Bar Die Orders – Class 250
• Portable Bars – Class 175
• Remote refrigerators (i.e., no compressor) or dry storage back bar equipment – Class 175
• Self-contained refrigeration equipment – Class 150
• Ice Display Units (IDU and GDU) – Class 85
• Lighted Liquor Displays – Class 85
• Beer line chillers and beer towers (beverage dispensing equipment) – Class 92.5
• Bottle Disintegration System – Class 150
• Ice Cream Freezers – Class 77.5

All small items are evaluated to see the most cost effective means for shipment. Many small items ship via UPS or FedEx; however, when dimensional weight is excessive, LTL carriers are the most cost effective choice. Spare parts orders received before 1:00 PM EST can usually be shipped the same day.
The order department is happy to assist with routing or shipping questions

Payment Terms:
Cash should be included with all orders unless credit terms have been arranged. To establish credit, banking and trade references are required. A convenient credit application is available upon request. Payment via credit card is not our normal means of receiving payment. Visa and MasterCard will be accepted, but must be charged at the time of shipment. In addition, a payment via credit card for orders totaling more than $500 will incur a 3% convenience fee on the total transaction amount.
Delivery:
The majority of equipment is manufactured to order and typically ships within three to six weeks after complete order information is received by the factory. In-stock equipment typically ships within two to three days of the factory receiving complete order information.
Returns:
Items specified as “Manufactured to Order” are NOT returnable. A Return Authorization number must be issued by the factory in advance for any items that are returnable. The number MUST be noted on the outside of the returned package. Returns must be received within 90 days of the issue date. Shipping charges must be prepaid. A minimum 20% restocking charge will be applied to all authorized returns if received in new, unused condition in the original packaging.
The above conditions apply to spare part returns, except spare part returns must be received within 30 days of original shipment for electronic or electrical parts or within 90 days for all other parts.
Loss or Damage:
For customer routed shipments, Glastender, Inc. is not responsible for any loss, damage, or delay of merchandise during shipment. Such transit claims must be filed with the carrier. Merchandise must be examined on arrival. If shortages occur, Glastender,

Inc. must be notified in writing within five (5) days of delivery to honor any shortage claim. Glastender will assume responsibility for freight claims on Prepay and Add shipments but the customer must inspect freight and note any damage upon receipt. Failure to do so may result in losses at the customer’s expense.
Custom Orders:
Custom orders must be paid in advance and are not subject to cancellation.
Laminates:
Some products include common, readily available plastic laminates of the customer’s selection. There may be an additional charge if uncommon varieties are ordered.

Warranty Statement

Glastender, Inc. warrants all products to be free of defects in material and workmanship. One-year labor and parts warranty applies to all glasswashers, self-contained refrigeration models, and BDS model bottle disintegration units. In established areas, a start up is included with GT-24 and GT-30 model glasswashers. Warranty is effective for one year from the date of installation or up to 18 months from date of factory shipment, whichever occurs sooner. Glastender, Inc. will replace any part or assembly found defective under normal use and service.
For warranty labor claims beyond 12 months from the date of factory shipment, proof of date of installation or occupancy must be provided. Authorization for labor must be obtained from Glastender within the warranty period and prior to the service being performed.
Labor warranty applies to the 50 states of the USA and Canada only.
Remote refrigeration models exclude the labor warranty for the condensing unit and issues related to the field installation and test of the completed refrigeration system, provided by others.

Field replacement parts not covered under the original warranty include a 90-day part warranty from the date of installation.

FOUR YEAR ADDITIONAL COMPRESSOR WARRANTY
Glastender will warrant to the original user the compressor for all self- contained refrigeration models for an additional four years following the regular one-year warranty period. This plan applies to the compressor only.
A completed warranty claim form MUST accompany all returned defective parts or assemblies. Upon request, a defective part or assembly must be returned to Glastender, Inc., Saginaw, Michigan, with all transportation and delivery charges prepaid. Warranty repairs or replacements will be shipped FOB factory in Saginaw, Michigan. Reimbursement for applicable freight charges covers ground service only.
Glastender provides in-warranty repairs during a service company’s regular working days and hours. There is no provision for payment of a premium rate during “overtime” hours. When warranty service is requested during other than normal working hours, the end user will be charged the premium portion of the overtime rate.
The warranty covers substantiated travel expenses for up to 2 hours / 100 miles round trip up to a maximum of $225. Any additional costs due to installations that require extra work, time, or travel to gain access for service are the sole responsibility of the equipment purchaser. Any exceptions to these travel and access limitations must be pre-approved by a factory representative. The warranty does not cover door gaskets, chemical tubing, pump squeeze tubing, and/or any equipment subjected to accidents, freight damage, alterations from the original design, improper power and/or plumbing hookups, improper chemical use, general misuse, or lack of routine required maintenance as determined by Glastender, Inc. Installation, normal control adjustments, general maintenance, correcting an installation error, or service calls that reveal the unit is functioning normally will not be reimbursed under warranty.
Condenser coils on self-contained refrigeration products must be cleaned regularly. Failure to provide adequate air flow to a refrigeration unit will void the warranty.
Glastender shall not be liable for loss of use, revenue, or profit, or for any other indirect, incidental, special, or consequential damage including, but not limited to, product spoilage or loss.
This warranty is conditioned upon Glastender receiving notice of any defect subject to this warranty within sixty (60) days of its discovery by the end user or dealer. All products are warranted only for the initial place of installation. Removal of a product automatically terminates this warranty.
SECOND YEAR EXTENDED PARTS & LABOR WARRANTY
Glastender’s one-year parts and labor warranty on self-contained refrigeration units can be extended to two years with the purchase of a two year parts and labor warranty. Specify part number EWR2 ($250 net price) when ordering. EXPORT WARRANTY – One year parts only.
EXCLUSION OF WARRANTIES
EXCEPT AS PROVIDED ABOVE, GLASTENDER MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
LIMITATION OF REMEDIES AND DAMAGES
If Buyer makes a valid and timely claim as outlined above, Glastender’s liability and Buyer’s remedies under this agreement will be limited solely to labor charges authorized and/or replacement or credit, at Glastender’s option, with respect to Products returned at Buyer’s expense within thirty (30) days after warranty repair. GLASTENDER’S LIABILITY WILL IN NO EVENT BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE RETURNED PRODUCTS. GLASTENDER WILL NOT BE LIABLE UNDER ANY CIRCUMSTANCE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LABOR COSTS EXCEPT AS COVERED UNDER OUR WARRANTY, LOST PROFITS OR THE LOSS OF PERISHABLE PRODUCTS RESULTING FROM THE USE OF OR INABILITY TO USE OUR PRODUCTS OR FROM OUR PRODUCTS’ INCORPORATION INTO OR BECOMING A COMPONENT OF ANY OTHER PRODUCT. NEITHER PARTY WILL HAVE ANY NEGLIGENCE OR OTHER TORT LIABILITY TO THE OTHER, OR TO ANY THIRD PARTY, ARISING FROM ANY BREACH OF THIS AGREEMENT.

GOVERNING LAW – JURISDICTION
The terms and conditions of an order are to be governed and construed according to the laws of the State of Michigan, without regard to conflict of laws principles. Buyer hereby consents to the jurisdiction and venue of the courts located in Saginaw County, Michigan.
No representative, distributor, dealer, or any other person is authorized to modify this warranty. This warranty replaces all other written or verbal warranties.
NOTE: Glastender, Inc.’s policy of constant quality improvement means that prices, specifications, and policies are subject to change without notice. Questions regarding this warranty should be directed to Glastender’s Warranty Administrator. 02-21-23

IMPORTANT!!
Attention Service Companies
Please review the important warranty information on this page. If you believe a service call should be covered by the factory, please call the factory for authorization between 8AM and 5PM EST, Monday through Friday.

Glastender, Inc. • 5400 North Michigan Road • Saginaw, MI • 48604-9780 800.748.0423 • 989.752.4275 • Fax 989.752.4444 • https://glastender.com

References

• Glastender, Inc.
• Glastender, Inc.
• Glastender, Inc.

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