TCL S5400A Series Android TV User Manual
- June 13, 2024
- TCL
Table of Contents
S5400A Series Android TV
User Manual
androidtv
OPERATION MANUAL
S5400A/S5400AF SERIES
S5400A Series Android TV
Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance. Product design and specifications may be changed without notice.
Chapter 1 Safety Information
Precautions
Read all of the instructions before operating the set.
Keep these instructions well for future use.
Warning
A television set may fall, causing serious personal injury or death. Many
injuries, particularly to children, can be avoided by taking simple
precautions such as:
– ALWAYS use cabinets or stands or mounting methods recommended by the
manufacturer of the television set.
– ALWAYS use furniture that can safely support the television set.
– ALWAYS ensure the television set is not overhanging the edge of the
supporting furniture.
– ALWAYS educate children about the dangers of climbing on furniture to reach
the television set or its controls.
– ALWAYS route cords and cables connected to your television so they cannot be
tripped over, pulled or grabbed.
– NEVER place a television set in an unstable location.
– NEVER place the television set on tall furniture (for example, cupboards or
bookcases) without anchoring both the furniture and the television set to a
suitable support.
– NEVER place the television set on cloth or other materials that may be
located between the television set and supporting furniture.
– NEVER place items that might tempt children to climb, such as toys and
remote controls, on the top of the television or furniture on which the
television is placed.
if the existing television set is being retained and relocated, the same
considerations as above should be applied.
This symbol indicates that high voltage is present inside. It is dangerous
to make any kind of contact with any internal part of this product.
This symbol indicates that the fuse may be in the neutral, and that the mains
shall be disconnected to deenergize the phase conductors.
If an outside antenna or cable system is connected to the product, be sure the
antenna or cable system is grounded by a skilled person so as to provide some
Protection against voltage surges and built-up static charges.
Product
- Do not biock or cover the ventilation openings on the back cover.
- Do not push objects of any kind into this unit through the cabinet slots as they could touch the current carrying parts or short-circuit parts, resulting in fire, electric shock, or damage to the unit.
- Do not attempt to open the cabinet as this may cause damage. There are no parts inside you can service by yoursalf. Refer all servicing to qualified personnel.
- Do not touch the screen surface with fingers as this may scratch or mar the TV screen.
- Do not impact the TV screen with hard pressure as. this may damage the TV screen severely.
- This appliance is not intended for use by young children or infirm persons without supervision. Young Children should be supervised to ensure that they do not play with the apptiance.
Power and Plug
- Unpiug the set under the following conditions:
- if the set wilt not be used for a long period of time.
- if the power cord of the power outiet/plug is damaged.
- Follow the instructions to instal! and adjust the Product. Adjust those controts that are covered in these operating instructions as improper adjustment of other controls may result in damage. If this happens, unplug the set and refer to the service personnel.
- if the set is subject to impact or has been dropped and the cabinet has been damaged.
- Where the mains plug or an appliance coupler is used as disconnect device, the disconnect device shall remain readity operable.
Power Cord and Signal Cable
- Do not allow anything to rest on or roll over the power cord and the signal cable.
- Protect the power cord and the signal cable from being tampled.
- Do not overload the power cord or the power outlet.
- Do not expose the power cord and the signal cable to moisture.
Use Environment
- Do not place the set on an unstable cart, stand, or table.
- Place the set on a place that allows good ventilation.
- Do not use the set near damp. and cold areas.
- Do not expose the set to excessive heat such as direct sunlight, fire, or the like and no naked flame sources, such as lighted candles, should be piaced on theapparatus.
- Do not expose the set to dripping or splashing and no objects filled with liquids, such as vases, shail be placed on the apparatus.
- Do not use the set in dusty environments.
- Operating Temperature: 5°C to 35°C (41°F to 95°F)
Operating Humidity: 20% to 80%, non-condensing
Storage Temperature: -15°C to 45°C (5°F to 113°F)
Storage Humidity: 10% to 90%, non-condensing
Cleaning
- Dust the set by wiping the screen and the cabinet with @ soft, clean cloth or some special liquid cleaner.”
- Do not appty excessive force to the screen when cleaning.
- Do not use water or other chemical cleaner to clean the screen as this may damage the surface of the TV screen.
All other safety instructions about our TV sets are also applicable here. Walt mount bracket not included. (Note: Certain TV modeis are nat designed to be mounted to the wail.)
Chapter 2 Connections and Setup
TV Buttons
– Power button
If the batteries in your remote control are run down, you can use the button
on your TV set.
The model has only one button. It may work just as Standby/Quit standby
button, or as a multi-function controller.
You can turn on the TV by pressing the button at the bottom left of the TV
back case.
While the TV is on, press the button to display the multi-function menu. For
more information about how to use the multi-function menu, please refer to the
figure below.
- Press to move the highlight to the next function selection
- Press and hold the button for more than 2 seconds to confirm your selection.
Note: You can follow the on-screen guide to operate. Figures and illustrations are provided for reference only and may vary depending on the model.
Initial Setup
The first time you switch the set on, the Welcome wizard appears, which
guides you through the initial setup process. Follow the on-screen
instructions to finish the initial setup process such as selecting the
language, pairing your remote, connecting to the network, and more. During
each step, either make a choice or skip the step. If you skip a step, you can
perform the setup later from the settings menu.
Note: When you pair your remote, keep the remote control and TV in 1
meter, and follow the on-screen guide for pairing. After finishing pairing the
remote, you can use the Google Assistant button. If you skip remote pairing,
you will be promted to pair the remote with the TV again when you use the
Google Assistant button for the first time.
Connections and Setup
Sockets
Note: The location and names of the sockets on the TV may vary according to TV
model, and not all sockets are available on all models.
USB2.0 socket (input)
This socket can be used to connect a USB device.
Note:
The number of USB sockets on the TV may vary according to TV model.
LAN
RJ45 plug
for connecting to external modem or network access equipment.
ANTENNA IN socket (input)
This
socket can be used to connect an outside aerial.
DIGITAL AUDIO OUT (OPTICAL) socket (output)
This
socket can be used to connect a compatible digital audio receiver.
HDMI(SERVICE) or HDMI(ARC) socket (input)
The HDMI (High-Definition Multimedia Interface)
socket can be used to connect a Blu-ray player, PC with a compatible video
card installed, certain DVD players or a high-definition compatible digital
satellite decoder. This socket provides an uncompressed digital connection
that carries both video and audio data by way of an integrated mini-plug
cable.
AV IN adapter socket The AV
IN
adapter socket can be used to connect the attached AV adapter cable with VIDEO
and AUDIO L & R IN sockets. The AV IN sockets can be used to connect a range
of equipment, including video recorders, camcorders, decoders, satellite
receivers, DVD players, or games consoles. The VIDEO IN socket provides
composite video connection.
Headphone socket (output)
This
socket can be used to connect headphones or stereo earphones.
Warning: Excessive sound pressure from earphones and headphones can cause
hearing loss.
Remote Control Functions
Most of your television’s functions are available via the menus that appear on
the screen. The remote control(s) supplied with your set can be used to
navigate through the menus and to configure all the general settings.
Notes: 1.Figures and illustrations in this operation manual are provided
for reference only and may differ from actual product appearance. 2. The
remote control type may be changed without notice, please refer to the remote
control attached with your TV. 3. Certain function may not be available for
some models. 
| To switch the sound off and back on.
---|---
| Standby / quit standby.
| Open the channel list menu.
| Press the Assistant button on your remote to talk to the Google Assistant.
(Available only in Google TV mode and when the network connection works
normally.)
| To display the dashboard menu.
Circular D-Pad| Navigation direction buttons (Up/Down/Left/Right).
OK| To confirm an entry or selection.
| To return to the previous menu or quit an app.
| To access the Android TV homepage.
| To access Electronic Program Guide. (only available for digital channels.)
| To select input source.
| To control the volume.
| To change channels.
| Enter into Quick Access Menu.
| To display the quick panel.
| To pop up the virtual remote control keyboard when available.
| To open TCL home on screen.
| To access Netflix.
| To access Prime Video.
| To access Safety Guard.
| To access Media Player. (Not available for some models.)
| To access
YouTube.
| To access TCL Channel.
Notes:
– Certain function may be accessed from the virtual remote control keyboard
only, please press button on the remote to display it and operate accordingly.
– The App buttons may differ depending on the model. The App button is used
for accessing the corresponding App.
– How to Use the Remote Control
a. Before using the Google Assistant button, you must finish pairing the
remote with the TV first.
b. This Google Assistant function is only available for content search from
certain apps.
c. Set languages in the (Settings) > More Settings > Device Preferences >
Language to your local lan-guage or official language to enhance voice search
successfully.
– Installing Batteries
- Push to open the back cover as illustrated.
- Insert two AAA batteries according to the polarities marked on the battery case.
- Replace the back cover as illustrated.
Network Connection
Your TV will require an internet connection to operate all functions. Data
usage charges may apply.
Please refer to your Internet Service Provider (ISP) for additional
information.
To access the internet, you must subscribe to high speed broadband internet
service from your internet service
provider.
Your TV can be connected to your home network in two ways:
- Wired, using the RJ45 (LAN) connector on the back panel.
- Wireless, using the internal wireless or external wireless USB adapter and your home wireless network.
Note: The following instructions are just the usual ways to connect your
TV to the wired or wireless network. The connection method may be different
depending on your actual network configuration. if you have any questions
about your home network, please refer to your |SP(Internet Service Provider).
Connecting to a wired Network
To connect to a wired network:
-
Ensure you have:
An Ethernet cable long enough to reach your TV
Arouter or modem with an available Ethernet port
Ahigh-speed internet connection
An Ethernet (LAN) port on the back of the TV -
Connect your Ethernet cable to the router and to the
Ethernet port on the back of the TV. -
Use the Network & Internet menu to configure the TV.
Connecting to a Wireless Network
To connect to a wireless network
-
Ensure you have:
Arouter broadcasting a high-speed wireless signal
A high-speed internet connection -
Use the Network & Internet menu to configure the TV.
Note: Please follow below steps to enter the Network & internet menu.
- Press on the remote control. The Smart TV homepage is displayed.
- Press Up/Right to move the cursor to Settings) on the right top of the screen and press OK to enter.
- Press Up/Down to select Network & Internet, then press OK to enter the submenu and follow the on-screen guidance to set up your network.
Switching On
Follow the instructions on this page on how to switch on your TV set and
the remote control before going on to following pages describing how to use
the channel set-up procedure.
-
Insert two AAA batteries in the remote control.
Precautions on using batteries:
– Only use the battery types specified.
– Make sure you use the correct polarity.
– Do not mix new and used batteries.
– Do not use rechargeable batteries.
– Do not expose batteries to excessive heat such as sunshine, fire or the like, throw them in a fire, recharge them or try to open them, as this could cause them to leak of expiode.
– Remove the batteries from the remote control if you are not using itfor a long period of time.
– Attention should be drawn to the environmental aspects of battery disposal. -
Connect the power cable FIRST to the television, THEN to a mains socket. (Note: if the power cable is connected to the television, please only connect the power cable to the mains socket.)
Your TV
set should only be connected to an AC suppty. It must not be connected to a DC
supply. If the plug is detached from the cable, do not, under any
circumstances, connect it to a mains socket, as there is a risk of electric
shock.
Note: The figures are for representation only, the location of power socket of the television might differ depending on the model. -
Connect an outside aerial to the ANTENNA/CABLE IN socket at the back of the TV set. The aeriat socket (75 OHM – VHF / UHF / cable) can be used for connecting an external aerial or other equipment fitted.
Note: if you want to receive the signal from your cable or cable box,
please connect a coaxial cable to the ANTENNA/CABLE IN socket af the back of
the TV set. -
When powered on, the TV will be turned on directly or be in standby mode.
if the power indicator lights up. the TV set is in standby mode. Press the () button on the remote control or on the TV set to turn on the TV.
Switching Off
To put the TV set into standby mode, press the button on the remote control.
The TV set remains powered up, but with iow energy consumption.
To switch off the TV set, unplug the mains socket from the mains outlet.
Chapter 3 Basic TV Operations
Accessing Channels
Using the Up/Down buttons: press the Up/Down buttons on the remote control to
scroll through the channels.
Using the OK button: press the OK button to display the freeview bar and press
Up/Down and OK to enter.
Using the P+/P- buttons: press the P+/P- buttons on the remote control to
scroll through the channels.
Using the button: press to display the virtual remote control keyboard, then
you can use the numeric buttons or the List button to operate accordingly.
Watching Connected Devices
Press on the remote control to display the source list. Press Up/Down to
select TV or other input sources and press OK to confirm.
You can also press on the remote control to display the homepage, press
Up/Down/Left/Right to move the cursor to the (Inputs) area on the right top of
the screen, and press OK to enter. Then press Up/Down and OK to select the
input source.
Adjusting Volume
Volume control: press the buttons on the remote control or the corresponding
buttons on the TV set to increase or decrease the volume.
Sound mute: press the button to temporarily mute the sound. Press this +
button again or the button to restore the sound.
Accessing Smart TV Homepage
Allows you to enjoy Internet Applications (Apps) and specially adapted
Internet websites, and perform advanced system settings for your TV. You can
make controlling with the TV remote control.
WARNING:
- Configure the network settings before using Smart TV applications.
- Slow responses and/or interruptions may occur, depending on your network conditions.
- If you experience a problem using an application, please contact the content provider.
- According to circumstances of the content provider, an application’s updates or the application itself may be discontinued.
- Depending on your country’s regulations, some applications may have limited service or not be supported.
- Changes in application content may be made without prior notice by the service provider.
1. Press on the remote control to display the Smart TV homepage.
2. Press Up/Down/Left/Right and OK to enter the desired apps, functions or settings.
3. Press to return to the homepage.
4. To exit the homepage, press Up/Left/Right to move the cursor to the (Inputs) area on the right top of the screen, press OK to enter and then press Up/
Down and OK to select your desired input source.
Note: Since the connection with Internet takes time, it’s recommended that you wait a few minutes to use the Smart TV feature after activation of TV from standby.
Accessing Google Play
Google Play is your entertainment unbound. It brings together all of the
entertainment you love and helps you explore it in new ways, anytime,
anywhere. We’ve brought the magic of Google to music, movies, TV, books,
magazines, apps and games, so you get more from your content every day.
- Press on the remote control to display the Smart TV homepage.
- Press Up/Down to select the Apps, and press OK to enter. Then press Up/Down/Left/Right and OK to enter the desired apps.
- Press to return to the homepage.
Basic TV Operations
Accessing TCL Channel
Allows you to enjoy more VOD(Video on Demand) contents or featured
applications.
- Press on the remote control to enter TCL Channel, or access through the TCL Channel icon on homepage.
- Press to return to the previous menu.
Note: UI layout of TCL Channel will vary according to models or countries.
Using Advanced System Settings Menu
Allows you to not only adjust device settings, such as Network & Internet,
Accounts & Sign-In and Apps, etc., but also set preferences.
- Press on the remote control to display the Smart TV homepage.
- Press Up/Right to move the cursor to (Settings) on the right top of the screen and press OK to enter the advanced system settings.
- Press Up/Down to choose the items and press OK to enter.
- Press to return to previous interface.
Using Quick Start Function
It enables you to turn on your TV faster from standby mode than turning this
function off, but it will also increase standby power consumption.
- Press on the remote control to display the homepage, Press Up/Down/Left/Right to select (Settings) > Device Preferences > Quick start > Enable quick start and press OK to toggle between on and off.
- Press to return to previous interface.
Using TV Settings Menu
Allows you to adjust TV settings, such as picture and sound.
- Press on the remote control to display the TV settings menu.
- Press Up/Down to select the desired item, then press OK/Right to enter the corresponding submenu.
- In submenus, press Up/Down to select menu options, then press OK/Right to enter the option list or the corresponding submenu, or press OK to toggle on or off, or press Left/Right to adjust the setting.
- Press to return to the previous menu.
Note:You can also press on the remote control, select TV settings (if available) and press OK to enter the TV settings menu. Some options may not be available for certain signal sources.
Chapter 4 Using more of your TV
Installing Channels
This section describes how to search and store channels automatically. This
may be done in either of the cases below:
– you are prompted that there are no channels in TV mode;
– you want to update your channels.
-
In TV mode, press on the remote control and select Channels > Channel scan. Press OK/Right to enter.
-
The TV installs and arranges channels according to your country or region. Press Up/Down to select Country/Region, and press OK/Right to enter.
Enter the default password 1234 or your own password in case you have changed the password in the System > Parental Controls menu. Press
Up/Down to select your country or region and press OK to confirm. -
Press Up/Down to select Scan Automatically and press OK/Right to enter.
-
Press Up/Down to select Channel Type and press Left/Right to select Digital, Analog or Digital&Analog.
-
After configuration is completed, press Down to select Search and press OK to start scanning channels.
-
The channel search may take a few minutes. After the automatic search, channels are arranged in a preset order. If you wish to hide or move channels, press on the remote control, select Channels > Channel Organizer and press OK/Right to enter.
Note: If the channel search retrieved only the analogue channels it could
be caused by poor broadcasting and therefore is not covered by manufacturer
warranty. Manufacturers cannot be held responsible for lack of or poor
broadcasting in some areas.
Using Subtitles You can enable subtitles for each TV channel. Subtitles
are broadcast via Teletext or DVB-T digital broadcasts.
With digital broadcasts, you have the additional option of selecting a
preferred subtitle language.
Notes: – Subtitle can also be enabled by pressing button on the remote
control to display the virtual remote control keyboard and select Subtitle
directly.
– Some options are available only when Subtitle is set to on.
Turning On/Off Subtitles
- Press on the remote control, select Channels > Subtitle and press OK/Right to enter.
- Select the Subtitle option, press OK to toggle between on and off.
- Press to return to previous interface.
Enabling Subtitle Languages on Digital TV Channels
- Press on the remote control, select Channels > Subtitle > Digital Subtitle Language 1st and press OK/Right to enter.
- Press Up/Down to select a subtitle language as your preferred language and press OK to confirm.
- Press Up/Down to select Digital Subtitle Language 2nd and press OK/Right to enter.
- Press Up/Down to select a secondary subtitle language and press OK
- Press to return to previous interface.
Selecting a Subtitle Type on Digital TY Channels
- Press on the remote control, select Channels > Subtitle > Subtitle Type and press OK/Right to enter.
- Press Up/Down to select a subtitle type and press OK to confirm. You can select Hearing Impaired to display the hearing impaired subtittes with your selected tanguage.
- Press € to retum to previous interface.
Using Teletext
Selecting Decoding Pace Lanquage
- Press on the remote control, select Channels > Teletext > Decoding Page Language and press. Ol@Right to enter.
- Press Up/Down to select a proper type of language in which Teletext will display and press OK to confirm.
- Press € to retum to previous interface.
Dioital Teletext Lanquage
On digital TV channels, depending on the broadcaster, you may be able to
enjoy a service with multiple initial Teletext pages in different languages.
This function allows you to select an available language as primary language.
which relates to different initial Teletext pages.
- Press on the remote control, select Channels > Teletext > Digital Teletext Language and press O/Right to enter.
- Press Up/Down to select a language and press OK to confirm.
- Press € to retum to previous interface.
Network Wake Up
This function allows you to tum on your TV from standby mode via a network.
To use this function, please make sure:
- Your TV is connected to an effective home network;
- The desired controller, such as a smartphone, is connected to the same network as your TV:
- An app which supports network waking up function, has been installed into the controller;
- Networked standby is set to on in the Network & Internet menu under homepage. Press select Settings) > Network & Internet, use Down to select Networked standby and press OK to activate it. When the TV is in networked standby mode, you can use the app to wake up the TV remotely. Notes: – This feature is disabled if you press and hold the v.) button on the remote control and confirm to shut the TV down. Before using the feature of network wake up. make sure la> 0(Settings) > Device Preferences > Quick start > Enable quick start is set to on.
Consumer Electronic Control (CEC)
Use this function to search (or CEC devices connected to the HDMI sockets in
your TV and enable auto power on and auto standby between the TV and CEC
devices.
Consumer Electronic Control (CEC)
- Press 0 on the remote control, select System > Control Other Devices(CEC) and press OKI/Right to enter.
- Select the HDMI Control option. and press OK to toggle between on or off.
- Press O to close the menu.
Consumer Electronic Control (CEC)
- Press on the remote control, select System > Control Other Devices(CEC) and press OK//Right to enter.
- Select the HDMI Control option, and press OK to toggle between on or off.
- Press to close the menu.
Using Auto Power On
Enables the TV to automatically power on when you power on a CEC device (e.g.
DVD) with the device’s remote. Press OK to turn it on to enable this function.
Using Auto Standby
Enables all CEC devices to automatically go to the standby mode when you turn
off the TV with the TV remote. Press OK to turn it on to enable this function.
Note: The CEC functions depend on the devices connected and it is
possible that some devices may not interoperate correctly when connected to
this TV. The user manual or the manufacturer of the problematic devices should
be consulted for further information.
HbbTV
HbbTV (Hybrid broadcast broadband TV) is a service offered by certain
broadcasters and available only on some digital TV channels. HbbTV delivers
interactive television over broadband Internet. These interactive features are
added to and enrich the normal digital programs, and include services such as
digital teletext, electronic program guide, games, voting, specific
information related to the current program, interactive advertising,
information magazines, catch-up TV, etc.
To use HbbTV, please ensure your TV is connected to Internet and HbbTV is
switched on.
Notes: – HbbTV services are broadcast- or country- dependent and may be
unavailable in your area.
– You cannot download files to your TV with HbbTV function.
– Application provider or broadcasting related conditions may cause an HbbTV
application to be unavailable momentarily.
– To access HbbTV applications, you must connect your TV to the Internet via a
broadband link. HbbTV applications may not work correctly in case of network
related issues.
HbbTV Access
- Press on the remote control, select System > HbbTV Settings and press OK/Right to enter.
- Press OK to turn it on.
- When you tune to a digital TV channel that offers HbbTV, this will be signaled to you by an on-screen indication (generally a red button, but other colour buttons may also be used). Press the indicated colour button to open the interactive pages.
- Use Up/Down/Left/Right and the colour buttons to navigate through the HbbTV pages and press OK to confirm .
HbbTV Deactivation
To avoid disturbances that may be caused by HbbTV broadcasting tests, you can
turn off the HbbTV function:
- Press on the remote control, select System > HbbTV Settings and press OK to enter.
- Press OK to turn it off to disable it.
Google Cast
Google Cast™ lets you cast your favorite videos, games, and apps from your
mobile device, in full quality, to your TV. Just one tap of the Cast button on
your Android or iOS screen is all you need to supersize the things you love.
Cast your content then continue browsing on your phone or tablet.
Using EPG (Electronic Program Guide)
EPG is an on-screen guide that displays scheduled digital TV programs. You
can navigate, select and view programs.
Note: The DTV EPG does not require an internet connection. To use the DTV
EPG, HbbTV must be set to off. When HbbTV is set to on, then it will enter the
HbbTV EPG directly. Please refer to “ HbbTV ” part of this manual for
assistance to set HbbTV to on or off.
- Press on the remote control, select Channels > EPG and press OK/Right to enter. The Program Guide menu will appear, which allows you to get information about the current or next program playing on each channel. Navigate through the different programs using the Up/Down/Left/Right buttons on the remote control.
- Use the related buttons shown at the bottom of the screen to view EPG.
– Filter: Program guide filter for digital TV programs.
-
Press to display the type list of the program.
¢ Navigate through the different types using the Up/Down buttons on the remote control. -
Select one or more types, which you want to highlight from the type list, press OK to select or deselect. A checkmark will appear to the right of the type when selected.
– Custom Schedule: Press Up/Down to select a program, then press the RED button to set the schedule, press OK to enter Schedule reminder.
– Select Date: Press the GREEN button to select date.
– Reminders: Press the YELLOW button to view your schedule list.
Note: To access the color buttons, you need to press button on the remote control to display the virtual remote control Keyboard first.- Press to exit EPG.
Bluetooth Function
Bluetooth® is a wireless technology standard for exchanging data over short
distance between Bluetooth devices. You can connect Bluetooth audio device,
mouse or keyboard via the TV.
- Press on the remote control to display the homepage, press Up/Right to select (Settings) > Remotes & Accessories and press OK to enter.
- Select Add accessory and press OK to enter. The TV will search nearby Bluetooth devices automatically.
- Select an available device, press OK and follow the guides on the screen to connect it.
Note: Bluetooth technology (if available in your TV) uses 2.4GHz frequency
thus close proximity to WiFi access points, routers or microwave ovens might
interfere with Bluetooth audio streaming. If you face interruptions in audio
reception, you should restart your Bluetooth device to find frequency with
less interferences and if you continue to face issues you should move closer
to TV or increase space between TV and source of interferences.
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by TTE Corporation is under
license.
Other trademarks and trade names are those of their respective owners.
Freeview
This TV is certified by Freeview New Zealand.
Freeview is the leading free-to-air TV platform in New Zealand, bringing
together a wide range of the most popular channels with fantastic shows and
movies, so everyone in New Zealand can be informed and entertained with free
TV.
Freeview also provides extra features for free, such as the 8-day TV Guide.
For more information, please see www.freeviewnz.tv
Access Freeview
First, connect your TV to:
- a working UHF aerial*
- high-speed (broadband or fibre) internet
Then tune in channels to access Freeview. Please refer to the Installing Channels section for instructions.
Using Freeview
Go to Home > TV to go to Freeview and watch any available channel.
Press OK on any channel to bring up the Freeview Mini Guide and browse what’s
on across all channels.
You can access extra features in the Freeview Mini Guide.
For example, you can select TV Guide to view a comprehensive 8-day TV schedule
across all channels, with detailed information about each programme.
Please activate HbbTV to access Freeview features (refer to the HbbTV section
for more information).
*Check your signal coverage at www.freeviewnz.tv/check If you have UHF coverage, use a UHF aerial wherever possible for the best viewing experience.
If you choose to use a satellite dish or only have satellite coverage, you
will need a satellite box for Freeview to watch Live TV.
Content, services, channels available are subject to change at any time
without prior notice. ISP terms & data charges apply when streaming.
Netflix Settings
Netflix provides on-demand movies and TV shows delivered via the Internet.
Netflix is available in certain countries.Unlimited membership is required.
More information can be found at www.netflix.com <http://www.netflix.com/>.
Note: You can directly access Netflix via clicking the Netflix button on the
remote control.
HDR Playback
Your TV supports HDR (High Dynamic Range) up toa resolution of 1920 x 1080.
HDR can be experienced with streaming content like Netflix or via USB playback
with supported video files. HDR will work on 1920 x 1080 resolution via USB
and streaming, and with compatible HDMI 1.4a devices.
Password in Parental Control
– The default password is 1234. You can change it toa new one.
– The super password is 0423. If you forget your code, enter the super
password to override any existing codes.
HDR Playback
Your TV supports HDR (High Dynamic Range) up toa resolution of 1920 x 1080.
HDR can be experienced with streaming content like Netflix or via USB playback
with supported video files. HDR will work on 1920 x 1080 resolution via USB
and streaming, and with compatible HDMI 1.4a devices.
Password in Parental Control
– The default password is 1234. You can change it toa new one.
– The super password is 0423. If you forget your code, enter the super
password to override any existing codes.
Chapter 5 Other Information
Problems & Solutions
Note: Problems & solutions 1 to 2 are for the TV models which have network
functions, so users of non-connected TV models can disregard them.
-
Fail to link to the network. – Check if your TV is connected with the network: – Reboot your TV: – Consult your Internet service provider, to confirm if access of your router is supported. Refer to the operation manual of your router, and activate its DHCP function after linking the network to your TV. – Make sure your TV is connected to a router, and make sure your router is powered on. Check that your router/modem has an Internet connection, and that your Ethernet cables/wireless connection is OK. Test your connection with a computer to make sure it is OK. Should the problem persist. contact customer service. – Check it TV system time is correct or not. Sometimes TV system time is synchronized to the wrong time from abnormal broadcast signal. In this case, please set system time manually.
-
The video could not be played smoothly. – Videos from your USB flash drive – It may be caused by abnormal data transmission, or its code rate is far beyond the supported formats of this TV set. – Videos downloaded from Internet or online videos. a. It may be caused by the lower bandwidth of your network. A high network speed is required to handle online videos. b. Peak Internet usage times may affect the bandwidth. c. Check if any other computers on the same network are also operating, as they may be using up bandwidth. Especially if they are downloading or playing online videos. d. The video may not be smooth itself, it is not the problem of your TV or network.
-
When two portable hard drives are connected with the TV at the same time, they will not be recognized sometimes. – All portable hard drives consume a lot of power, which may result in power supply problems. We recommend inserting only one hard drive, or a low power consumption portable hard drive.
-
The video from a portable hard drive (USB) Is playing with no sound. – The audio format of the video in your portable hard drive is not supported by the TV player.
-
Some videos fail to play. – The formats of the videos may not be supported by the TV, especially videos shot by certain kinds of cameras, generally with their private protocol of
formats, which are not compatible with your TV. -
Video stops playing midway. Mistakes may occur when videos are copied or compressed, so they may automatically stop playing during playback.
-
What should I pay attention to, when I do software updating? – No power cuts when software updating: – Avoid any operations with your remote control when software updating: – Depending on your intemet connection speed, the software updating process may take some time.
-
There are no distinct changes of TV interface after software updating. Under certain conditions. software updating may not only update or add new functions but also improve the performance of the TV set. without distinct changes of interface. Also, there may be no changes to the user interface at all.
-
What should I do when software updating process stops due to a sudden power-off? If you do software updating by USB. do not pluck the USB drive from your TV, and restart your TV to continue software updating; If you do software updating by Network, also restart your TV and check it it is functioning correctly.
-
With a USB device being inserted into the TV in advance, I am prompted that no USB devices are detected after I access Media, why? – There may be something wrong with your portable hard drive(s), damaged or with low voltage. It’s recommended to provide an additional power supply to the hard drive(s).
-
External device cannot be recognized. Some external devices (e.g. webcam, smart phone, tablet, game handle, and external wireless adapter) may not be compatible with the TV and cannot be supported for certain functions (wireless display, gesture control, face recognition, if any). Please try a similar device. If it does not work, contact your local dealer.
-
Voice search does not work. – Check if your remote control has been successfully paired with your TV. – Check if the language setting is correct. – Check if Google server is available and stable.
Other Information
Troubleshooting
Most problems you encounter with your TV can be corrected by consulting the
following troubleshooting list.
No picture, no sound
- Check if the fuse or circuit breaker is working.
- Plug another electrical device into the outlet to make sure it is working or turned on.
- Power plug is in a bad contact with the outlet.
- Check the signal source.
No colour
- Change the colour system.
- Adjust the saturation.
- Try another channel. Black-white program may be received.
Remote control does not work
- Change the batteries.
- Batteries are not installed correctly.
- Main power is not connected.
No picture, normal sound
- Adjust the brightness and contrast.
- Broadcasting failure may happen.
Normal picture, no sound
- Press + the button to increase volume.
- Volume is set to mute, press + the button to restore sound.
- Change the sound system.
- Broadcasting failure may happen.
Unorderly ripples on the picture
It is usually caused by local interference, such as cars, daylight lamps and
hair driers. Adjust the antenna to minimize the interference.
Snowy dots and interference
If the antenna is located in the fringe area of a television signal where the
signal is weak, the picture may be marred by dots. When the signal is
extremely weak, it may be necessary to install a special antenna to improve
the reception.
- Adjust the position and orientation of the indoor/ outdoor antenna.
- Check the connection of antenna.
- Fine tune the channel.
- Try another channel. Broadcasting failure may happen.
Ignition
Black spots or horizontal streaks appear, or the picture flutters or
drifts. This is usually caused by interference from car ignition system, neon
lamps, electric drills, or other electrical appliance.
Ghost
Ghosts are caused by the television signal following two paths. One is the
direct path, the other is reflected from tall buildings, hills, or other
objects. Changing the direction or position of the antenna may improve the
reception.
Radio frequency interference
This interference produces moving ripples or diagonal streaks, and in some
case, loss of contrast in the picture.
Find out and remove the radio interference source.
*To bring you better visual experience, please remove all labels, if any, from TV front panel and screen before use.
“Figures and illustrations in this User Manual are provided for reference only
and may differ from actual product appearance. Product design and
specifications may be changed without notice.
Legal Statement
(Legal Statement] of TCL – manufacturer of this TV set Due to the various
capabilities of products featuring the SmartTV – Services, as well as
limitations in the available content, certain features, applications, and
services may not be available on all devices or in all territories. Some
features on SmartTV may also require additional peripheral devices or
membership fees that are soid separately. Please visit our website for more
information on specific device information and content availability. The
services and availability of content through SmartTV are subject to change
from time to time without prior notice.
All content and services accessibie through this device belong to third
parties and are protected by copyright, patent, trademark and/or other
intellectual property laws. Such content and services are provided solely for
your personal noncommercial use. You may not use any content or services in a
manner that has not been authorized by the content owner or service provider.
Without limiting the foregoing, unless expressly authorized by the applicable
content owner or service Provider, you may not modify, copy, repubiish,
upload, post, transmit, translate, sell, create derivative works, exploit, or
distribute in any manner or medium any content or services dispiayed through
this device.
You expressly acknowledge and agree that use of the device is at your sole
risk and that the entire risk as to satisfactory quality. performance and
accuracy is with you. The device and all third party content and services are
provided “as is” without warranty of any kind, either express or implied. TCL
expressly disclaims ail warranties and conditions with respect to the device
and any content and services, either express or, implied, including but not
limited to. warranties of merchantability, of satisfactory quality, finess for
a particular purpose, of accuracy, of quiet enjoyment, and non-infringement of
third party rights. TCL does not guarantee the accuracy. validity. timeliness,
legality, or completeness of any content or service made available through
this device and does not warrant that the device. content or services will
meet your requirements, or that operation of the device or services will be
uninterrupted or error-free. Under no circumstances. including negligence,
shail TCL be liabie, whether in contract or tort, for any direct, indirect,
incidental, special or consequential damages, attorney fees, expenses, or any
other damages arising out of. or in connection with. any information contained
in, or as @ result of the use of the device. or any content or service
accessed by you or any third party, even if advised of the possibility of such
damages.
Third party services may be changed, suspended, removed, terminated or
interrupted, or access may be disabled at any time, without notice, and TCL
makes no representation or warranty that any content or service will remain
available for any period of time. Content and services are transmitted by
third parties by means of networks and transmission facilities over which TCL
has no control. Without limiting the generality of this disclaimer, TCL
expressly disclaims any responsibility or liability for any change,
interruption, disabling, removal of or suspension of any content or service
made available through this device. TCL may impose limits on the use of or
access to certain services or content, in any case and without notice or
liability. TCL is neither responsible nor liable for customer service related
to the content and services. Any question or request for service relating to
the content or services should be made directly to the respective content and
service providers.
Licence
| The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI
Logo are trademarks or registered trademarks of HDMI Licensing Administrator,
Inc.
---|---
| Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and
the double-D symbol are trademarks of Dolby Laboratories Licensing
Corporation.
| The Bluetooth ® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by TTE Corporation is under
license. Other trademarks and trade names are those of their respective
owners.
| The Freeview logos and work mark are registered trademarks owned by Freeview
New Zealand. The Freeview service, channels and content may be subject to
change at any time without prior notice. UHF coverage, connection to a working
UHF aerial and broadband connection are required to access the full suite of
Freeview features.
|
---|---
http://www.tclelectronics.co.nz/|
https://www.facebook.com/TCLAustraliaNZ/
www.tclelectronics.co.nz
TCL Electronics New Zealand PTY LIMITED.
NZBN 9429043411917
Telephone: 0800 449 750
service.nz@tcl.com
www.tclelectronics.co.nz
