MORRIS WIW-31214PGB Washing Machine 12KG User Guide

June 13, 2024
MORRIS

PRESTIGE SERIES
WIW-31214PGB
USER MANUAL

Please read this manual carefully before use this product

SAFETY INSTRUCTIONS

Safety Instructions
Please read the following safety information thoroughly and follow it strictly to minimize the risk of fire or explosion, electric shock and to prevent property damage, personal injury or loss of life. Failing to follow these instructions shall void any warranty.
Warning!
This combination of symbol and signal word indicates a potentially dangerous situation which may result in death or serious injuries unless it’s avoided.
Caution!
This combination of symbol and signal word indicates a potentially dangerous situation which may result in slight or minor injuries or damage to property and the environment.
Note!
This combination of symbol and signal word indicates a potentially dangerous situation which may result in slight or minor injuries.
Warning!
ELECTRIC SHOCK HAZARD

  • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • If the machine is damaged, it must not be operated unless repaired by the manufacturer, its service agent or similarly qualified persons. Risk of electric shock!

SAFETY INSTRUCTIONS

  • The appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be  made by children without supervision.
  • Children should be supervised that they do not play with the appliance.
  • Children 3 years and under shall be kept away from the appliance or continuously supervised.
  • Animals and children may climb into the machine. Check the machine before every operation.
  • Do not climb or sit on the appliance.

INSTALLATION LOCATION AND SURROUNDING

  • All washing and additional substances are to be kept in a safe place out of the reach of children.
  • Do not install the machine on a carpet floor. The obstruction of the openings by a carpet can damage the machine.
  • Keep the appliance clear from heating sources and direct sunlight to avoid plastic and rubber parts to corrode.
  • Do not use the appliance in humid environments or rooms containing explosive or caustic gas. In case of water leakage or water splashes let the appliance dry in the open air.
  • The appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the washing machine.

SAFETY INSTRUCTIONS

  • Do not operate the machine in rooms with a temperature of below 5°C. This can cause damages to parts of it. If it is unavoidable, make sure to drain the water completely from the appliance after every use (see „Maintenance – Cleaning of drain pump filter“) to avoid damages caused by frost.
  • Never use flammable sprays or substances in the immediate proximity of the appliance.

INSTALLATION

  • Remove all packaging material and transport bolts before using the appliance. Otherwise, serious damage may result.
  • This appliance is equipped with a single inlet valve and can be connected to the cold water supply only.
  • Mains plug must be accessible after installation.
  • Before washing clothes for the first time, the product shall be operated once throughout all the procedures without any clothes inside.
  • Before using the washing machine, the product shall be calibrated.
  • Do not put any excessively heavy objects on the appliance, like water containers or heating devices.
  • The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.
  • Max. Inlet water pressure 1 MPa. Min. inlet water pressure 0.05 MPa.

ELECTRICAL CONNECTION

  • Make sure the supply cable is not trapped by the machine, it can get damaged.
  • Connect the product to a grounded outlet protected by a fuse complying with the values in the “ Technical specifications“ table.
    The grounding installation has to be made by a qualified electrician. Ensure that the machine is installed in accordance with the local regulations.

SAFETY INSTRUCTIONS

  • Water and electrical connections must be carried out by a qualified technician in accordance with the manufacturer‘s instructions and local safety regulations.
    Warning!

  • Don´t use multiple plugs or extension cords.

  • The appliance must not have an external switching device such as a timer or connected to a circuit that is regularly switched on and off.

  • Do not pull the plug out of the mains outlet if there is flammable gas around.

  • Never pull out power plug with wet hands.

  • Always pull at the plug, not at the cable.

  • Always unplug the appliance if it is not being used.

WATER CONNECTIONS

  • Check the connections of the water inlet tubes, the water tap and the outlet hose for possible problems due to changes of water pressure. If the connections loosen or leak close the water tap and get it repaired. Do not use the appliance before the pipes and hoses are installed properly by qualified persons.
  • Glass door may become very hot during the operation. Keep children and pets far away from the machine while it is operating.
  • The water inlet and outlet hoses have to be safely installed and remain undamaged. Otherwise, water leakage can occur.
  • Do not remove the drain pump filter while there is still water in the appliance. Big quantities of water can leak out, and there is a risk of scalding due to hot water.

OPERATION AND MAINTENANCE

  • Never use any flammable, explosive or toxic solvents. Do not use gasoline and alcohol etc. as detergents. Only select detergents that are suitable for machine washing.
  • Make sure that all pockets are emptied. Sharp and rigid items such as coins, brooches, nails, screws, stones etc. may cause serious damages to this machine.
  • Remove all objects from pockets such as lighters and matches before use the appliance.
  • Thoroughly rinse items that have been washed by hand.
  • Items that have been soiled with substances such as cooking oil, acetone, alcohol, petrol, kerosene, spot removers, turpentine, wax and wax removers should be washed in hot with an extra amount of detergent before being dried in the appliance.
  • Items containing foam rubber (latex foam), shower caps, water proof textiles, rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in the machine
  • Fabric softeners or similar products should be used as recommended in their instructions.
  • Never try to open the door forcefully. The door will unlock shortly after the end of a cycle.
  • Please do not close the door with excessive force. If it is found difficult to close the door, please check if the clothes are properly inserted and distributed.
  • Always unplug the appliance and close the water tap before cleaning and maintenance and after each use.
  • Never pour water over the appliance for cleaning purpose. Risk of electric shock!
  • Repairs shall only be carried out by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. The producer will not be responsible for damages caused by the intervention of not authorized persons.

TRANSPORT

  • Before Transport:
    -Bolts shall be reinstalled to the machine by a specialized person
    -Accumulated water shall be drained out of the machine
  • This appliance is heavy. Transport with care. Never hold any protruding part of the machine when lifting. The machine door cannot be used as a handle.

INTENDED USE
The product is intended only for home use and for textiles in household amounts suitable for machine washing and drying. This appliance is for indoor use only and not intended for built in use. Only use according to these instructions. The appliance is not
intended for commercial use.
Any other use is considered as improper use. The producer is not responsible for any damage or injuries that may result of it.

  • This appliance is intended to be used in household and similar applications such as:
    -Staff kitchen areas in shops, offices and other working environments;
    -Farm houses;
    -By clients in hotels, motels and other residential type environments;
    -Bed and breakfast type environments;
    -Areas for communal use in blocks of flats or in launderettes.

Packaging/Old appliance
This marking indicates that this product should not be disposed with other household wastes throughout the EU.To prevent possible harm to the environment or human health from uncontrolled waste disposal,recycle it responsibly to promote the sustainable reuse of material resources.To return your used device, please use the collection systems or contact the retailer where the product was purchased. They return and can take this product for environmental safe recycling.
CE Declaration of conformity
We declare that our products meet the applicable European Directives, Decisions and Regulations and the requirements listed in the standards referenced.
Detailed declaration of conformity you can find in www.morris.gr

INSTALLATION

Product DescriptionMORRIS WIW-31214PGB Washing Machine
12KG

Note!

  • The product picture is for illustration only, please refer to real product as reference.

AccessoriesMORRIS WIW-31214PGB Washing Machine 12KG -
Cover

Installation
Installation area
Warning!

  • Stability is important to prevent the product from wandering! Make sure the machine is standing leveled and stable.
  •  Make sure that the product does not stand onto the power cord.
  •  Make sure to maintain the minimum distances from the walls as shown in the picture

Before installing the machine, the location characterized as follows shall be selected:

  1. Rigid, dry, and level surface
  2. Avoid direct sunlight
  3. Sufficient ventilation
  4. Room temperature is above 0°C
  5. Keep far away from the heat sources such as coal or gas burning appliances.

Unpacking the washing machine
Warning!

  • Packaging material (e.g. Films, Styrofoam) can be dangerous for children.
  •  There is a risk of suffocation ! Keep all packaging well away from children.
    1. Remove the cardboard box and styrofoam packing.
    2. Lift the washing machine and remove the base packaging.Make sure the small triangle foam (a) is removed with the bottom packaging together. If not, lay the unit down on the side surface and remove it manually.
    3. Remove the tape securing the power supply cord and drain hose.
    4. Remove the inlet hose from the drum.

Remove transport bolts
Warning!

  • You must remove the transport bolts from the backside before using the product.

Loosen the 4 transport bolts with a spanner.

Remove the bolts including the rubber parts and keep them for future use.

Close the holes using the cover caps.
Levelling the washing machine
Warning!

  • The lock nuts on all four feet must be screwed tightly against the housing.
  1. Loosen the lock nut.
  2. Turn the foot until it reaches the floor.
  3. Adjust the legs and lock the nuts with a  spanner. Make sure the machine is level andsteady.

Connect the water supply hose
Warning!
To prevent leakage or water damage, follow the instructions in this chapter

  • Do not kink, crush or modify water inlet hose.

Connect the water supply hose to the water inlet valve and a water tap with cold water as indicated.

Note!

  • Connect manually, do not use tools. Check if the connections are tight.

Drain Hose
Warning!

  • Position drain hose properly ,otherwise damage might result of water leakage.
  • Do not kink or protract the drain hose.
    There are two ways to place the end of drain hose:
  1. Put it into the water trough.
  2. Connect it to the branch drain pipe of the trough.

OPERATION

Quick Start
Caution!

  • Before washing, please make sure the washing machine is installed properly.
  • Your appliance was thoroughly checked before it left the factory. To remove any residual water and to neutralize potential odors, it’s recommended to clean your appliance before first use. For this reason, start the Cotton program at 90°C without laundry and detergent.

Calibration
It’s recommended to calibrate the washing machine, so that provide the best performance.
The appliance is able to detect the amount of laundry loaded. This function is optimizing the product performance by minimizing energy and water consumption, saving you money and time. For this reason it’s recommended to calibrate the appliance for best use.

  1. – Remove all accessories from the drum and close the door;
  2. – Insert the mains plug to the socket;
  3. – Switch on the washing machine and press “Delay” and “Temp.” simultaneously for 10 seconds until “t19” is displayed;
  4. – Press [ ] to start the appliance and wait till “****” is displayed.

OPERATION

  1. Before WashingMORRIS WIW-31214PGB Washing Machine 12KG - Washing Note!
    • Detergent need to be added in compartment I if the pre-wash function is selected.

  2. WashingMORRIS WIW-31214PGB Washing Machine 12KG - Washinxg

  3. After Washing
    Buzzer beep and “End” on display.

Before Each Washing

  • The ambient temperature of the washing machine should be 5-40°C. If used under 0°C, the inlet valve and draining system may be damaged. If the machine is installed under freezing conditions, it should be transferred to normal ambient temperature to ensure the water supply hose and drain hose can unfreeze before use.
  • Please check your laundry care labels and the detergent use instructions before wash. Use non-foaming or less-foaming detergent suitable for machine washing properly.

MORRIS WIW-31214PGB Washing Machine 12KG - labels

Warning!

  • Do not wash or dry articles that have been cleaned in, washed in, soaked in, or dabbed with combustible or explosive substances like wax, oil, paint, gasoline, alcohol, kerosene, and other flammable materials.
  •  Washing single clothes items may easily create big eccentricity and cause alarm due to unbalance. Therefore it is suggested to add one or two more laundry items to the wash so that spin can be done smoothly.

Detergent Dispenser

I Pre wash
I I Main wash
Softener
Release button to pull out the dispenser

Caution!

  • Detergent only need to be added in “compartment I “after selecting pre-wash function.

Programme| I| |
---|---|---|---
Cotton| | |
Synthetic| | |
Mix| | |
Bed Linen| | |
Baby Care| | |
20℃| | |
Spin Only| | |
Rinse & Spin| | |
Wool| | |
ECO 40-60| | |
Sterilization| | |
Quick 15’| | |

Means must
○ Means optional

Detergent Recommendation

Recommended washing detergent| Wash cycles| Washing temp.| Type of laundry and textile
---|---|---|---
Heavy-duty detergent with bleaching agents and optical brighteners|

Cotton,ECO 40-60,Mix, BedLinen

|

20/30/

40/60

|

White laundry made from boil-proof cotton or linen

Colour detergent without bleaching agent and optical brighteners|

Cotton,Mix,BedLinen

|

Cold/20/ 30/40

| Coloured laundry made from cotton or linen
Color or mild detergent without optical brighteners| 20℃,Synthetic|

20

| Coloured laundry made from easy care fibres or synthetic materials
Mild washing detergent| Synthetic| 20/30| Delicate textiles, silk, viscose
Special wool detergent| Wool| 20/30| Wool

Note!

  • Agglomerating or ropy detergent or additive can be diluted in some water before pouring it into the detergent dispenser, to avoid its inlet to get blocked and thus cause a water overflow.
  •  Please choose the suitable type of detergent to get a maximum of washing performance and a minimum of water and energy consumption
  • To achieve the best cleaning result a proper detergent dosing is important.
  • Use a reduced detergent amount if the drum is not filled completely.
  • Always adjust the amount of detergent to the water hardness, if your tap water is soft, use less detergent.
  • Dose according to how dirty your laundry is, less dirty clothes require less detergent.
  • Highly concentrated (compact detergent) requires particularly accurate dosing.
    Following symptoms are a sign of detergent overdosing:
    – heavy foam formation
    – poor washing and rinsing result
    Following symptoms are a sign of detergent underdosing:
    – laundry turns grey
    – built-up of limescale deposits on the drum, the heating element and/or the laundry

Control Panel

MORRIS WIW-31214PGB Washing Machine 12KG - Control
Panel

  1. Power
    Product is on/off.

  2. Start/Pause
    Press the button to start or pause the washing cycle.

  3. Option
    This allows you to select an additional function and will light when selected.

  4. Programmes
    Available according to the laundry type.

  5. Display
    The display shows the settings, estimated time remaining, options, and status messages for your washer. The display will remain on through the cycle.

MORRIS WIW-31214PGB Washing Machine 12KG - Display

OPERATIONS
Programmes
Model: WIW-31214PGB 

Programme Load(kg) Default Time
Cotton 12.0 3:39
Synthetic 6.0 3:18
Mix 12.0 1:20
Bed Linen 12.0 1:48
Baby Care 12.0 1:42
Drum Clean 1:01
Spin Only 12.0 1:18
Rinse&Spin 12.0 0:12
Wool 2.0 0:20
ECO 40-60 12 0 1:07
Sterilization 6.0 4:00
Quick 15’ 6.0 2:27
20℃ 2.0 0:15

Note!

  • The parameters in this table are only for user’s reference. The actual parameters maybe different with the parameters in above mentioned table.

OPERATION
Programmes

WIW-31214PGB

Cycle| Nom inal capacity in kg| Tem perature setting| Cycle duration in h:m in| Energy consum ption in KWh/cycle| Water consum ption in L/cycle| Highest washing tem perature °C1)| Residual

m oisture in % / Spin speed in rpm 2)

20°C| 6.0| 20| 1:01| 0.206| 58| 20| 65% / 1000
COTTON (60 °C)| 12.0| 60| 3:39| 1.910| 99| 60| 53% / 1400
MIX| 12.0| 40| 1:20| 0.988| 99| 40| 70% / 800
Quick 15′| 2.0| Cold| 0:15| 0.030| 31| Cold| 70% / 800
Bed Linen| 12.0| 40| 1:48| 1.037| 99| 40| 65% / 1000

ECO 40-60 3)

| 12.0| –| 4:00| 1.186| 82| 39| 53.9% / 1350
6.0| –| 3:00| 0.618| 58| 34| 53.9% / 1350
3.0| –| 3:00| 0.253| 47| 27| 53.9% / 1350

  • The above data is for reference only, and the data may change due to different actual use conditions.
  • The valves given for programmes other than the ECO 40-60 programme are indicative only.
  • Concerning to EN 60456:2016+A11:2020 With(EU) 2019/2014, (EU) 2019/2023, (EU) 2021/340, (EU) 2021/341,
    The EU energy efficiency class is: A
    Energy test program: ECO 40-60. Other as the default.
    Half load for 12.0Kg machine:6.0Kg.
    Quarter load for12.0Kg machine:3.0Kg.

Programmes are available according to the laundry type.

Programmes

Cotton| Hard-wearing textiles, heat-resistant textiles made of cotton or linen.
Mix| Wash synthetic articles, for example: shirts, coats, blending.
While washing the knitting textiles, detergent quantity shall be reduced due to its loose string construction and easily forming bubbles.
Quick 15′| Washing the baby’s clothes, it can make the baby’s wear cleaner
and make the rinse performance better to protect the baby skin.
Synthetic| Mixed load consisting of textiles made of cotton and synthetics.
Baby Care| This program is specially designed for washing duvet coats..
Bed Linen| 20℃ default, can choose cold water.
20℃| Default 40℃,not selectable,suitabale for laundry washing at about 40℃-60℃.
ECO 40-60| Extra short programme approx, suitable for lightly soiled washing as a small amounts of laundry.
Sterilization| Keep the washing temperature above 60 degrees for more than 30 minutes, effectively remove harmful bacteria.
Wool| Hand or machine-washable wool or richwool textiles.Especially  gentle wash programme to prevent shrinkage, longer programme pauses (textiles rest in wash liquor).
Spin Only| Extra spin with selectable spin speed.
Rinse&Spin| Extra rinse with spin.
Drum Clean| Specially set in this machine to clean the drum and tube. It applys 90 °C high temperature sterilization to make the clothes washing more green. When this programme is performed, the clothes or other washing cannot be added. When proper amount of chlorine bleaching agent is put in,
the barrel cleaning effect will be better. The customer can use this programme regularly according to the need.

  1. The highest temperature reached by the laundry in the wash cycle for at least 5 minutes.
  2. Residual moisture after the wash cycle in water content percent and the spin speed at which this was achieved.
  3. The ECO 40-60 programme is able to clean normally soiled cotton laundry declared to be washable at 40°C or 60°C, together in the same cycle. This programme is used to assess the compliance with the regulation (EU) 2019/2014, (EU) 2019/2023,
    (EU)2021/340, (EU) 2021/341.
    The most efficient programmes in terms of energy consumption are generally those that perform at lower temperatures and longer duration.
    Loading the household washer up to the capacity indicated for the respective programmes will contribute to energy and water savings.
    Noise and remaining moisture content are influenced by the spinning speed: the higher the spinning speed in the spinning phase, the higher the noise and the lower the remaining moisture content.

Caution!

  • If there is any break in the power supply while the machine is operating, a special memory stores the selected programme. The machine will continue the programme when the power supply is re-established.

OPERATION
Option
Model: WIW-31214PGB

Cycle| Default Temp.(℃)| Default spin speed in rpm|
---|---|---|---
Wash cycles
Cotton| 40| 800|
Synthetic| 40| 800| MORRIS WIW-31214PGB Washing Machine 12KG -
icon51
Mix| 40| 800|
Bed Linen| 40| 1000|
Baby Care| 60| 1000|
20℃| 20| 1000|
Drum Clean| 90| —|
Spin Only| —| 1000|
Rinse&Spin| —| 1000|
Wool| 40| 600|
ECO 40-60| —| 1400|
Sterilization| 70| 800|
Quick 15’| —| 800|

Note!

  • For the maximum spin speed, program time, and other details of the ECO 40-60 program, please refer to the content on the Product Fiche page.
  • The table shows which cycle offers which options for adjustment. If an adjustment is not possible for a cycle.

Speed| Spin Speed
When needed, the spinning speed can be adjusted pressing the Speed button in the
following steps: 1400:0-400-600-800-1000-1200-1400
---|---
Delay| Delay
1. Select a programme
2.Press the Delay button to choose the delaying time 0-24h
3.Press [Start/Pause] to start the delay operationMORRIS WIW-31214PGB
Washing Machine 12KG - Setting timeTo cancel the Delay function, press the “Delay” button before starting the program
until the display shows 0 h. If the program has already started, switch the appliance
off and afterwards on and select a new programme.
| Pre Wash
Extra washing function before the main washing cycle starts to increase the washing performance.
Note: Detergent needs to be added to the compartment I.
| Extra Rinse
The laundry will undergo an extra rinse after selecting this function.
| Soil Level
The washing time will increase or decrease after you select it.
| Speed Wash
The function can decrease the washing time.
| My Cycle
To memory the frequently used programme.
After choosing the programme and setting the options, press [Spin] 3 sec. before start to wash.The default setting course is Cotton.
| SpaCare
SpaCare function can be selected by choose “Cotton”,“Mix“”Bed Linen” and “Baby Care”.
The customers can see the steam in the drum when operate SpaCare function.
| Night Wash
If selected spinspeed is more than 800rpm , then change to 800rpm,meanwhile cancel the button sound.
| Child Lock
This function is meant to keep children from misusing the controls. Press [Spin] and [ Function ] simultaneously for 3 sec until the buzzer beep. The child lock indicator switches on.

Caution!
When the Child Lock is activated, the display will alternately show “CL” and the remaining time.
Pressing any other button will cause the Child Lock indicator to flash for 3 sec.
When the program ends, “CL” and “END” will alternate on the display for 10 sec, then the indicator will flash for 3 sec.
The Child Lock deactivates the function of all buttons except the On/Off button and the Child lock button!
Only the simultaneous pressing of the two buttons [Spin] and [Function] can deactivate the Child Lock!
Please deactivate the Child Lock before selecting a new program!
Mute the buzzer

Choose the Programme

Press the [Temp.]button for 3sec., the buzzer is mute.
To act the buzzer function, press the button again for 3 seconds. The setting until the next reset. will be kept
Caution!

  • After Muting the buzzer function, the sounds will not be activated any more.

Reload
This operation can be executed during the washing progress. When the drum is still rolling and there is large amount of water with high temperature in the drum.
The state is unsafe and the door cannot be opened forcefully. To press [Start/Pause] for 3 sec. to reload, and start the clothes adding in the midway function. Please follow the steps as bellow:

  1. Wait until the drum stops rotation.
  2. he door lock is unlocked.
  3. Close the door when the clothes are reloaded and press the [ ] button.

MORRIS WIW-31214PGB Washing Machine 12KG - icon 18

Caution!

  • Don’t use the Reload function when the water level over the edge of the inner tub or the temperature is higher.

MAINTENANCE

Cleaning and Care
Warning!

  • Always unplug the appliance and close the water tap before cleaning and maintenance.

Cleaning the Cabinet
Proper maintenance on the washing machine can extend its working life. The surface can be cleaned with diluted non-abrasive neutral detergents when necessary. If there is any water overflow, use a cloth to wipe it off immediately. Never use sharp items to clean the appliance.

Caution!

  • Never use abrasive or caustic agents. formic acids or its diluted solvents or similar substances, like alcohol or chemical products.
    Cleaning the Drum
    Any rust stains left inside the drum by metal articles must be removed immediately using chlorine-free detergents. Never use steel wool for cleaning the drum!
    Note!

  • Keep any laundry away from the machine while cleaning the drum.

Cleaning the Door Seal and Glass
Wipe the glass and seal after each wash to remove lint and stains. If lint builds up it can cause leakages.
Remove any coins, buttons and other objects from the seal after each wash.
Clean the Door Seal and Glass every month to ensure the normal operation of the appliance.

MAINTENANCE

Cleaning the Inlet Filter
Note!

  • Diminishing water flow is a sign that the filter need to be cleaned.
  1. Close the tap and remove the water supply hose from it.
  2.  Clean the filter with a brush.
  3. Unscrew the water supply hose from the backside of the machine. Pull out the filter with long nose pliers.
  4. Use a brush to clean the filter.
  5. Reinstall the filter to the water inlet and reconnect the water supply hose.
  6. Clean the Inlet filter every 3 months to ensure the normal operation of the appliance.

Clean The Detergent Dispenser

  1. Press down the release [ ] on the softener cover and pull the dispenser drawer out of the recess. Clean the inside of the recess with a brush.
  2.  Lift the softener cover off the dispenser drawer and wash both items with water.
  3. Restore the softener cover and push the drawer back into the recess.

MORRIS WIW-31214PGB Washing Machine 12KG - softener

Note!

  • Do not use abrasive or caustic agents to clean plastic parts.
  • Clean the detergent dispenser every 3 months to ensure the normal operation of the appliance.

Cleaning the Drain Pump Filter
Warning!

  • Make sure that the machine has finished the washing cycle and is empty. Switch it off and unplug it before cleaning the drain pump filter.
  • Be careful of hot water. Allow the water to cool down. Risk of scalding!
  • Clean the filter periodically every 3 months to ensure the normal operation of the appliance.
    MORRIS WIW-31214PGB Washing Machine 12KG - Open the lower cover
cap

Caution!

  • When the appliance is in use and depending on the programme selected there can  be hot water in the pump. Never remove the pump cover during a wash cycle, always wait until the appliance has finished the cycle, and is empty. When replacing the cover, ensure it is securely re-tightened.

Trouble Shooting

Whenever there is a problem with the appliance, check if you can solve it following the tables below. If the problem persists, please contact the customer service.

Description Possible cause Solution
Appliance does not start Door is not closed properly.
Clothes are stuck. Close the door properly and restart.

Check the laundry.
Door can´t be opened| Safety protection is activated.| Disconnect the power and restart.
Water leakage| Connections are not tight enough.| Check and fasten the water inlet pipe.
Check and clean the outlet hose.
Detergent residues in the detergent dispenser| Detergent is damp and/or clotted.| Clean and wipe the detergent dispenser dry.
Indicator or display does not work| PC board or harness have connection problems.| Switch off the power and check if the mains plug is connected properly.
Abnormal noise| Fixing bolts still in place.
Floor is not solid or level.| Check if the fixing bolts have been removed
Make sure the appliance is installed on a solid and level floor.

Error Codes

Description Possible cause Solution
Door is not closed properly Close the door properly and restart.
Water injecting problem during wash cycle. Check if the water pressure is

high enough. Straighten the water pipe. Clean the inlet valve filter.
| Overtime water draining| Check the drain hose for blockage.
| Water overflow| Restart the appliance.
| Others| Restart the appliance. If problem persists, please contact the
customer service.

MAINTENANCE
Customer service
Spare part for your appliance are available for a minimum of 10 years.
In case of questions please contact our customer service at:
Warning!
Risk of electric shock

  • Never try repair an appliance which is defective of presumed to be defective. You may put your own and future users’ lives in danger.Only authorised specialists are allowed to carry out this repair work.
  • Improper repair will void the warranty and subsequent damages can’t be recogniced!

Transport
IMPORTANT STEPS WHEN MOVING THE APPLIANCE

  • Unplug the appliance and close the water inlet tap.
  • Check, if the door and the detergent dispenser are closed properly.
  • Remove the water inlet pipe and the outlet hose from the house installations.
  • Let the water drain completely from the appliance (see “Maintenance Cleaning the drain pump filter”)
  • Important: Re-install the 4 transport bolts in the back of the appliance.
  • This appliance is heavy. Transport with care. Never hold any protruding part of the machine when lifting. The machine door cannot be used as a handle.

Technical Specifications

Power Supply 220-240V~,50Hz
MAX.Current 10A
Standard Water Pressure 0.05MPa~1MPa
Model Washing Capacity Dimension (WDHmm) Net Weight Rated Power
WIW-31214PGB 12.0kg 595595850 73kg 2000W
       
       

Supplier’s name or trade mark()(‘):
Supplier’s address(
)(‘): Model identifier(* ): WIW-31214PGB
General product parameters:

Parameter Value Parameter Value

Rated capacity (b) (kg)
1| 12.0| Dimensions in cm 0, C)| Height| 85
Width| 60
Depth| 60
Energy efficiency index (b) (EEIw)| | Energy efficiency class (b)| A 6
Washing efficiency index (b)| 1.a I| Rinsing effectiveness (g/kg) (b)| 5.0
Energy consumption in kWh per cycle, based on the ere 40-60 pro- gramme. Actual energy consume- tion will depend on how the appli- ance is used.| 0.544
appliance is used and on the| Water consumption in litre per cycle, based on the eco 40-60 programme. Actual water con-sumption will depend on how the a
hardness of the water.| 57
Maximum temperature inside the treated textile (b) (°C)| Rated
capacity| 39| Weighted remaining moisture
content (b) (%)| 54.
Half| 34
Quarter| 27
Spin speed (5 (rpm)| Rated
capacity| 1350| Spin-drying efficiency class (b)| B le)
Half| 1350
Quarter| 1350
Progranune duration (b) (h:min)| Rated
capacity| 4:00| Type| free-standing
Half| 3:00
Quarter| 3:00
Airborne acoustical noise emissions in the spinning phase
(2)
(dB(A) re I pW)| 80| Airborne acoustical noise emission class (b) (spinning phase)| C 6
Off-mode (W) (if applicable)| 0.50| Standby mode (W) (if applicable;| NIA
Delay start (W) (if applicable)
i| 4.00| Networked standby (W) (if applicable)| N/A

Minimum duration of the guarantee offered by the supplier (*)'():

This product has been designed to release silver tons v NO

Additional information:
Weblink to the supplier’s website, where the information in point 9 of Annex Il to Commission Regulation (EU)
2019/2023 (1) is found: (°) this item shall not be considered relevant for the purposes of Article 2(6) of Regulation (EU) 2017/1369.
(°) for the eco 40-60 programme.
(*) changes to this item shall not be considered relevant for the purposes of paragraph 4 of Article 4 of Regulation (EU) 2017/1369.
(°) if the product database automatically generates the definitive content of this cell, the supplier shall not enter these data.

  1. The actual energy consumption will depend on how the appliance is used.
  2. The actual water consumption will depend on how the appliance is used and on the hardness of the water.
  3. Delivery of the spare parts within 15 working days after having received the order.
    Product Data Sheet concerning EU) 2019/2014, (EU) 2019/2023, (EU)2021/340, (EU) 2021/341. (
    The product data sheet for your appliance can be found online.
    Go to https://eprel.ec.europe.eu and enter the model identifier for your appliance to download the data sheet.
    The model identifier for your appliance can be found in the technical specifications section.

NOTES…………………….

IMPORTER:
Kalliopi Karyda & Co, LP
87A, 17th November str.
55535, Pylea, Thessaloniki
Tel. 2316 006600
Fax. 2316 006650
www.morris.gr

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