ALC AWF71D Video Doorbell User Manual

June 13, 2024
ALC

ALC AWF71D Video Doorbell

ALC-AWF71D-Video-Doorbell-product

Introduction

Home security has undergone a transformation, and the ALC AWF71D 1080p Wi-Fi Video Doorbell stands at the forefront. Leveraging advanced technology, this doorbell is set to change how homeowners monitor their front doors. Let’s delve into its features, how it works, and recommendations for best performance.

How Does it Work?

At its core, the ALC Video Doorbell acts as your vigilant eye and ear. It immediately rings your smartphone when its button is pressed. Regardless of where you are in the world, this doorbell lets you see, hear, and communicate with the person at your door, as if you’re right there. Here’s the catch – it gets powered using your existing doorbell wiring, ensuring there’s no hassle in setting it up.

This system integrates seamlessly with your existing setup. The original chime will continue to sound when the video doorbell button is activated. Additionally, it possesses built-in memory for video recording, ensuring you don’t have to deal with monthly fees.

Recommendations for Best Performance

  • Device Compatibility: iOS 9.0 or above and Android smartphone or tablet (version 4.4x or above).
  • Storage: Opt for a Class 10 MicroSD memory card (up to 128 GB).
  • Bandwidth: Ensure an upload/download speed of 512Kbps or more.

Mounting The Doorbell

Different setups require unique approaches. Whether you have a digital or mechanical doorbell, mounting is straightforward.

Digital Doorbell

  1. Turn off the power.
  2. Disconnect the existing doorbell wires.
  3. Install the digital adapter using the included sticker, placing it on the door chime box.ALC-AWF71D-Video-Doorbell \(4\)

Mechanical Doorbell:

  1. Turn off the power.
  2. Detach the existing doorbell and disconnect its wires.
  3. Connect the two wires as demonstrated.ALC-AWF71D-Video-Doorbell \(2\)

Place the bracket in the location of the old doorbell beside the door. Ensure the wires pass through the correct square slot in the bracket. Align the video doorbell on the bracket and slide it down until it’s firmly in place. Once set, switch the power back on. Wait for the LED ring to blink thrice, which should take around 1.5 minutes as the unit restarts, and then proceed to the Remote Viewing segment.

ALC-AWF71D-Video-Doorbell \(6\)

Place the tabbed bracket atop the other to achieve a 30-degree tilt. Ensure the wires go through the designated square hole in the brackets. Position the video doorbell onto the bracket and push it down until it’s snugly fit. After installation, restore the power. Once the LED ring blinks thrice, which should take close to 1.5 minutes as the device reboots, move on to the Remote Viewing area. ALC-AWF71D-Video-Doorbell \(8\)Post installation, turn the power back on and wait for the LED ring to flash thrice, which should take around 1.5 minutes. Once done, move on to the Remote Viewing section.

Getting Started with the App

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The ALC SightHD App is the gateway to your ALC Video Doorbell. Available for both iOS and Android, this app facilitates real-time monitoring.

  1. Download the free ALC SightHD App.
    1. ALC-AWF71D-Video-Doorbell \(10\)Launch it, and the Setup Wizard will guide you.ALC-AWF71D-Video-Doorbell \(11\)
  2. To add the doorbell, tap on ‘Doorbell’ from the product list.ALC-AWF71D-Video-Doorbell \(12\)
  3. Initiate the unit search by tapping ‘New Doorbell’.

Note: Ensure your mobile device’s Bluetooth is activated.

Pioneering Features

  • 1080p HD Quality Video: Experience clear video streaming, playback, and recording with a resolution of 1920 × 1080.
  • Infrared Filter & LEDs: Daytime brings vivid colors, and nighttime sees optimal night vision backed by IR LEDs.
  • Alerts: Stay informed with email alerts and push notifications from the ALC SightHD app upon event detection.ALC-AWF71D-Video-Doorbell \(14\)
  • Weatherproof Design: Position the camera outdoors, assured of its resilience to diverse weather conditions.
  • Human Motion Detection: Precise detection minimizes false alarms, ensuring only human-shaped movements trigger the system.
  • Chime Compatibility: This doorbell syncs with your existing mechanical or digital door chime. Plus, no additional wiring is needed. (Not compatible with wireless doorbells).
  • The camera seamlessly integrates with both Google Drive and Dropbox. It can auto-upload its recorded footage directly to your personal Google Drive or Dropbox account. To view these recordings, simply access them using the Google Drive or Dropbox apps on your computer, tablet, or smartphone.
  • Direct Recording on the Camera: The camera allows for direct video capture and storage onto a microSD card, eliminating the need for costly external storage services. It comes with a 16GB microSD card and can support cards up to 128GB in size.

The ALC AWF71D Video Doorbell doesn’t just record or notify; it redefines home security, making it interactive and real-time. With the right blend of innovation and convenience, it’s not just a smart doorbell—it’s the best video doorbell for the modern homeowner.

Troubleshooting

  • My phone keeps disconnecting from the Video Doorbell during setup

    • The Video Doorbell uses Bluetooth during the setup process
    • Ensure Bluetooth is turned On on your phone and is not connected to any Bluetooth devices
    • Ensure that Data is turned Off on your smartphone and the phone is connected to your Wi-Fi
    • If selecting Doorbell during the setup keeps failing, then select Wi-Fi camera
  • I cannot connect to my Doorbell after setting it up

    • If the LED light is flashing, then the camera is not connected to your Wi-Fi
    • Typically this means that you may have typed in your Wi-Fi password incorrectly
    • You will need to reset your camera and start over
    • Verify that your Wi-Fi password is correct
    • You must use standard 2.4GHz Wi-Fi and not 5GHz Wi-Fi
  • Sometimes passwords for each may be different

  • My doorbell stopped working or is not getting any power

    • The voltage required for the Video Doorbell is 10-24 Vac.
    • Check the voltage at the transformer. Typically for a standard 16V transformer it will read ~19-20 Vac.
    • Check the voltage at the Doorbell. This is typically ~2V less than at the transformer.
    • If you are not getting any voltage reading at the doorbell, then that means there is a disconnect or “short” somewhere in the wiring. This will need to be diagnosed by an electrician.
  • How do I reset my camera?

    • The reset button is located on the back of the Video Doorbell
    • Press and hold the reset button for 10 seconds
    • The LED light around the Doorbell button will start to flash rapidly
  • What is my Admin Password?

    • The default Admin Password is 123456
    • This can be changed once in the Advanced Settings
  • What is the Security Code?

    • The default Security Code is 123456
    • But during the camera setup, it is required that you change it to your own
    • If you cannot remember what the Security Code is, you must reset your camera back to factory defaults, delete the camera setup in the ALC SightHD app, and set the camera back up as if it were brand new
  • One of my mounting brackets is broken

    • There are 2 mounting brackets included in the box. One has “tabs” on it and the other has the tabs removed.
    • The bracket with tabs is the one that you must use. This clicks into the back of the Video Doorbell.
    • The other bracket (without tabs) can be used if extra angle is needed for better viewing. This will just be added behind the main bracket when mounting to the wall.
    • Each bracket angles the Video Doorbell 15
      With Tabs: Without Tabs:ALC-AWF71D-Video-
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  • How do I remove the Video Doorbell from the bracket?

    • You will need to insert a small screwdriver or paper clip in between the doorbell and the bracket release tab and push out.
  • There is a constant “humming” sound coming from my indoor mechanical chime now

    • To eliminate (or greatly reduce) the hum, we recommend adding a 2W 15 Ohm resistor to the chime electrical connection
  • I have a digital door chime and it is not working with the Video Doorbell.

    • Ensure that you have added the Digital Adapter to the digital chime
    • You will also need to go into the Advanced Settings for the Doorbell to change the Doorchime Type setting to Digital Chime.
    • Also adjust the time depending on how long the melody is on your digital chime.

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FAQs

Can the ALC AWF71D Video Doorbell connect to my smartphone?

Yes, when the doorbell button is pressed, the ALC AWF71D Video Doorbell will ring your smartphone just like a regular phone call.

How does the ALC AWF71D Video Doorbell get powered?

It utilizes your existing doorbell wiring for power, meaning there's no need for batteries or additional wiring.

Is there a monthly fee for the video recording feature?

No, the doorbell comes with built-in memory for video recording, so you won't incur monthly fees.

Can I store my recordings on cloud storage platforms?

Yes, the camera is compatible with Google Drive and Dropbox, allowing automatic uploads of recorded video.

What is the storage capacity for the on-camera recording?

The camera comes with a 16GB microSD card but supports microSD cards up to 128GB in capacity.

Is the ALC AWF71D Video Doorbell weatherproof?

Absolutely! The doorbell is designed with a weatherproof metal housing suitable for outdoor installations.

How does the Human Motion Detection work?

The ALC AWF71D Video Doorbell uses sophisticated software to look for specific human shapes, ensuring accuracy and minimizing false detections.

Does the doorbell come with a night vision feature?

Yes, the doorbell is equipped with 5 high-power Infrared LEDs that provide a night vision range of up to 20 feet.

Can I use the doorbell with a wireless chime?

No, the ALC Video Doorbell is not compatible with wireless doorbells. It works with your existing mechanical or digital door chime.

How do I view the recorded videos from the doorbell?

You can use the ALC SightHD App on your smart device, or if you've set it up to auto-upload, you can view it through your Google Drive or Dropbox apps.

How do I set up the ALC AWF71D Video Doorbell with my smartphone?

After installing the doorbell, download the ALC SightHD App on your smart device. Launch the app, and the Setup Wizard will guide you through connecting your doorbell to the app.

What happens during the day and night regarding video quality?

During the day, an automatic infrared filter moves in front of the camera lens for clear, accurate colors. At night, the filter moves away, utilizing IR LEDs to provide clear black and white night vision.

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