BOSCH WNG25401HK Washer Dryer User Manual

: June 13, 2024
: Bosch

Table of Contents

BOSCH WNG25401HK Washer Dryer
Product Information
Product Usage Instructions
- Safety
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

BOSCH WNG25401HK Washer Dryer

BOSCH-WNG25401HK-Washer-Dryer

Product Information

Product Name: Washer Dryer
Model: WNG25401HK
Language: English
User Manual and Installation Instructions: Available online

Product Usage Instructions

Safety

General Information: Read and follow all safety instructions provided in the user manual.
Intended Use: Use the washer dryer for its intended purpose only.
Restriction on User Group: Follow any restrictions on usage based on age or physical/mental capabilities.
Safe Installation: Ensure safe installation of the appliance according to the installation instructions.
Safe Use : Follow safe practices while using the washer dryer.
Safe Cleaning and Maintenance: Follow proper cleaning and maintenance procedures to ensure safe usage. 2. Preventing

Material Damage
Follow guidelines to prevent any material damage to the appliance.

Environmental Protection and Saving Energy

Disposing of Packaging: Properly dispose of packaging materials.
Save Energy and Conserve Resources: Follow energy-saving practices while using the appliance.
Energy Saving Mode: Utilize the energy-saving mode for efficient usage.

Insta llation and Connection

Unpacking the Appliance: Follow instructions to unpack the appliance.
Contents of Package: Check the contents of the package as mentioned in the user manual.
Requirements for the Installation Location: Ensure the installation location meets the specified requirements.
Removing the Transit Bolts: Remove transit bolts before installing the appliance.
Connecting the Appliance: Properly connect the appliance as per the instructions.
Aligning the Appliance: Align the appliance correctly during installation.

Familiarising Yourself with Your Appliance

Appliance: Get familiar with the features and components of the appliance.
Detergent Drawer: Understand the usage of the detergent drawer.
Control Panel: Learn about the control panel and its functions.
(Note: The rest of the user manual contains more detailed instructions and information on various topics including using the appliance, display, buttons, programmes, accessories, laundry preparation, detergents and care products, basic operation, childproof lock, basic settings, cleaning and servicing.)

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Washer dryer

WNG25401HK

[en]

User manual and installation instructions

en
Further information and explanations are available online:

Table of contents
1 Safety ……………………………………. 4 1.1 General information………………. 4 1.2 Intended use………………………… 4 1.3 Restriction on user group………. 4 1.4 Safe installation ……………………. 5 1.5 Safe use ……………………………… 6 1.6 Safe cleaning and mainten-
ance……………………………………. 9 2 Preventing material damage …. 10 3 Environmental protection and
saving energy………………………. 11 3.1 Disposing of packaging ………. 11 3.2 Save energy and conserve
resources…………………………… 11 3.3 Energy saving mode …………… 11 4 Installation and connection…… 11 4.1 Unpacking the appliance …….. 11 4.2 Contents of package…………… 12 4.3 Requirements for the install-
ation location ……………………… 12 4.4 Removing the transit bolts …… 13 4.5 Connecting the appliance ……. 14 4.6 Aligning the appliance…………. 15 5 Familiarising yourself with
your appliance……………………… 17 5.1 Appliance ………………………….. 17 5.2 Detergent drawer………………… 17 5.3 Control panel……………………… 18 6 Before using for the first time .. 19 6.1 Starting an empty washing
cycle …………………………………. 19 7 Display ………………………………… 20

8 Buttons ……………………………….. 23 9 Programmes ………………………… 25 10 Accessories……………………….. 29 11 Laundry……………………………… 29 11.1 Preparing the laundry ………… 29 12 Detergents and care
products ……………………………. 29 13 Basic operation ………………….. 30 13.1 Switching on the appliance … 30 13.2 Setting a programme ………… 30 13.3 Adjusting the programme
settings ……………………………. 30 13.4 Loading laundry………………… 30 13.5 Adding detergent and care
product ……………………………. 30 13.6 Starting the programme …….. 30 13.7 Soaking laundry………………… 31 13.8 Adding laundry …………………. 31 13.9 Cancelling the washing pro-
gramme …………………………… 31 13.10 Cancelling the drying pro-
gramme …………………………. 31 13.11 Unloading the laundry ……… 31 13.12 Switching off the appli-
ance………………………………. 31 14 Childproof lock…………………… 32 14.1 Activating the childproof
lock …………………………………. 32 14.2 Deactivating the childproof
lock …………………………………. 32

2

en 15 Basic settings…………………….. 33 15.1 Overview of the basic set-
tings………………………………… 33 15.2 Changing the basic set-
tings………………………………… 34 16 Cleaning and servicing ……….. 34 16.1 Cleaning the drum…………….. 34 16.2 Cleaning the detergent
drawer……………………………… 34 16.3 Cleaning the drain pump……. 35 17 Troubleshooting…………………. 38 17.1 Emergency release …………… 48 18 Transportation, storage and
disposal …………………………….. 48 18.1 Removing the appliance ……. 48 18.2 Inserting the transit bolts……. 48 18.3 Using the appliance again …. 48 18.4 Disposing of old appliance … 49 19 Customer Service……………….. 49 19.1 Product number (E-Nr.) and
production number (FD)…….. 49 20 Consumption values…………… 50 21 Technical data ……………………. 50
3

enSafety
1Safety
Observe the following safety instructions. 1.1General information
¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe
for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2Intended use Only use this appliance: ¡ for washing machine-washable fabrics and hand-washable wool
in accordance with the care label. ¡ with tap water and commercially available detergents and care
products suitable for washing machines. ¡ for drying and freshening up fabrics that are washed with water
and suitable for dryers. ¡ in private households and in enclosed spaces in a domestic en-
vironment. ¡ up to an altitude of max. 4000 m above sea level. 1.3Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Do not let children play with the appliance. Cleaning and user maintenance must not be performed by children unless they are being supervised. Keep children under the age of 3 years and pets away from the appliance.
4

Safetyen
1.4Safe installation WARNING Risk of electric shock!
Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the
specifications on the rating plate. Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in-
stallation must be properly installed. The installation must have a sufficiently large cross section. When using a residual current circuit breaker, only use a type with the mark. Never equip the appliance with an external switching device, e.g. a timer or remote control. Never connect the appliance to a circuit that is regularly switched on and off by the energy supplier. When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the installation regulations. When installing the appliance, check that the power cable is not trapped or damaged. If the insulation of the power cord is damaged, this is dangerous. Never let the power cord come into contact with hot appliance parts or heat sources. Never let the power cord come into contact with sharp points or edges. Never kink, crush or modify the power cord.
WARNING Risk of fire! It is dangerous to use an extended power cord and non- approved adapters. Do not use extension cables or multiple socket strips. Only use adapters and power cords approved by the manufac-
turer.
5

enSafety
If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted. WARNING Risk of injury!
The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own.
WARNING Risk of suffocation! Children may put packaging material over their heads or wrap themselves up in it and suffocate. Keep packaging material away from children. Do not let children play with packaging material.
CAUTION Risk of injury! The appliance may vibrate or move when in use. Place the appliance on a clean, even, solid surface. Align the appliance using the appliance feet and a spirit level. If hoses and power cords have been laid incorrectly, this causes a tripping hazard. Lay hoses and power cords in such a way that there is no risk
of tripping. If the appliance is moved by holding onto protruding components, such as the appliance door, the parts may break off. Do not move the appliance by holding onto protruding parts.
CAUTION Risk of cutting! Touching sharp edges on the appliance may lead to cuts. Do not touch the sharp edges on the appliance. Wear protective gloves when installing and transporting the ap-
pliance. 1.5Safe use
WARNING Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.
6

Safetyen
If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap.
Call customer services. Page 49 An ingress of moisture can cause an electric shock. Only use the appliance in enclosed spaces. Never expose the appliance to intense heat or humidity. Do not use steam- or high-pressure cleaners, hoses or sprays
to clean the appliance. WARNING Risk of harm to health!
Children can lock themselves in the appliance, thereby putting their lives at risk. Do not install the appliance behind a door as this may obstruct
the appliance door or prevent it from opening. With redundant appliances, unplug the power cord. Then cut
through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
WARNING Risk of suffocation! Children may breathe in or swallow small parts, causing them to suffocate. Keep small parts away from children. Do not let children play with small parts.
WARNING Risk of explosion! If there is coal dust or flour in the air around the appliance, this may cause an explosion. Keep the area around the appliance clean during operation.
WARNING Risk of poisoning! Detergents and care products may result in poisoning if consumed. If accidentally swallowed, seek medical advice. Keep detergents and care products out of the reach of children.
7

enSafety
WARNING Risk of explosion! Highly flammable objects such as lighters or matches may ignite during the drying process. Remove all highly flammable objects from any pockets in your
laundry before the drying process. Unwashed laundry that has come into contact with solvents, oil, wax, wax remover, paint, grease or stain remover may ignite when drying is in progress. Do not place laundry in this appliance to be dried if the laundry
has not been washed first. Rinse the laundry thoroughly with warm water and detergent be-
fore drying it in the machine. Do not use the appliance if industrial chemicals have been used
to clean the laundry beforehand. Laundry that has been pretreated with cleaning agents that contain solvents may cause an explosion in the appliance. Rinse pretreated laundry thoroughly with water before washing.
WARNING Risk of fire! If drying is interrupted early, the laundry is not cooled sufficiently and may ignite. Do not interrupt the drying programme early. If drying is interrupted early, remove the laundry immediately
and spread it out. CAUTION Risk of injury!
The covering plate may break if you stand on or climb onto the appliance. Do not stand on or climb onto the appliance. The appliance may tip over if you sit on or lean against the open door. Do not sit on or lean against the appliance door. Do not place any objects on the appliance door. Reaching into the drum while it is still turning may cause hand injuries. Wait for the drum to come to a complete stop before reaching
inside.
8

Safetyen
CAUTION Risk of scalding! When you wash at high temperatures, the detergent solution gets hot. Do not touch the hot detergent solution.
CAUTION Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. Rinse eyes and/or skin thoroughly with clean water if they come
into contact with detergents or care products. If accidentally swallowed, seek medical advice. Keep detergents and care products out of the reach of children. 1.6Safe cleaning and maintenance
WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained
specialist staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk. An ingress of moisture can cause an electric shock. Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance.
WARNING Risk of injury! The use of non-original spare parts and non-original accessories is dangerous. Only use the manufacturer’s original spare parts and original ac-
cessories. WARNING Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents that contain solvents. Do not use cleaning agents that contain solvents.
9

enPreventing material damage
2Preventing material damage
ATTENTION! The functionality of the appliance may be impaired if you use the wrong quantity of fabric softener, detergent, care product or cleaning agent. Follow the dosage recommenda-
tions from the manufacturer. Exceeding the maximum load capacity impairs the function of the appliance. Observe the maximum load capa-
city for each programme and do not exceed it. “Programmes”, Page 25 Foam and foam rubber may deform or melt during the drying process. Do not dry laundry that contains foam or foam rubber. The appliance is secured for transportation using transit bolts. Transit bolts which have not been removed may result in material damage and damage to the appliance. Before starting up the appliance, remove the transit bolts completely and keep them in a safe place. Before transport, fit the transit bolts fully in order to prevent damage in transit. Material damage may be caused if the water inlet hose is connected incorrectly. Tighten the screw connections on the water inlet until they are handtight. Connect the water inlet hose directly to the water tap, without any additional connecting elements such as adapters, extensions or valves. Ensure that the inner diameter of the water tap is at least 17 mm.

Make sure that the length of the thread on the connection to the water tap is at least 10 mm.
If the water pressure is too high or too low, the appliance may not be able to operate properly. Ensure that the water pressure in
the water supply system is at least 100 kPa (1 bar) and max. 1000 kPa (10 bar). If the water pressure exceeds the maximum value specified, a pressure- reducing valve must be installed between the drinking water connection and the hose set of the appliance. Do not connect the appliance to the mixer tap of an unpressurised hot-water boiler. Modified or damaged water hoses may result in material damage and damage to the appliance. Never kink, crush, modify or cut through water hoses. Only use the water hoses supplied with the appliance or genuine spare hoses. Never re-use water hoses that have been used before. Operating the appliance using water that is dirty or too hot may lead to material damage and damage to the appliance. Only operate the appliance with cold mains water. Unsuitable cleaning products may damage the surfaces of the appliance. Do not use harsh or abrasive detergents. Do not use cleaning products with a high alcohol content. Do not use hard scouring pads or cleaning sponges. Clean the appliance with nothing but water and a soft, damp cloth.

10

Environmental protection and saving energyen

Remove all detergent residue, spray residue or other residues immediately if they come into contact with the appliance.
3Environmental protection and saving energy
3.1Disposing of packaging
The packaging materials are environmentally compatible and can be recycled. Sort the individual components by
type and dispose of them separately.
3.2Save energy and conserve resources
If you follow these instructions, your appliance will use less electricity and less water. Choose programmes with low temperatures and longer wash times and use maximum load capacity. a Energy consumption and water
consumption is most efficient. Add detergent based on the laundry’s degree of soiling. a For light to normal soiling, a smal-
ler amount of detergent is sufficient. Observe the dosage recommendation from the detergent manufacturer. Reduce the washing temperature for lightly and normally soiled laundry. a At lower temperatures, the appliance consumes less energy. For light to normal soiling, lower temperatures than indicated on the care label are also sufficient.

Set the maximum spin speed if you want to dry the laundry in the appliance afterwards. a The drier the laundry, the shorter
the programme duration when drying which, in turn, reduces energy consumption. A higher spin speed reduces the residual moisture in the laundry and increases the volume of the spin noise. The appliance has a continuous automatic load adjustment function. a Depending on the type of fabric and load capacity, the continuous automatic load adjustment function optimally adjusts the water consumption and programme duration.
3.3Energy saving mode
If you do not use the appliance for an extended period, it automatically switches to energy-saving mode. Energy-saving mode ends when you use the appliance again.
4Installation and connection
4.1Unpacking the appliance
ATTENTION! Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appliance. Remove these objects, along with
all supplied accessories, from the drum before starting the appliance.

11

enInstallation and connection
1. Remove any packaging and protective covers completely from the appliance. “Disposing of packaging”, Page 11
2. Check the appliance for visible damage.
3. Open the door. 4. Remove any accessories from the
drum. 5. Close the door.
4.2Contents of package
After unpacking all parts, check for any damage in transit and completeness of the delivery. ATTENTION! If the appliance is operated with incomplete or defective accessories, the appliance may not be able to operate properly, or this may result in material damage or damage to the appliance. Do not operate the appliance with
incomplete or defective accessories. Replace the accessories in question before operating the appliance. “Accessories”, Page 29 Note: The appliance has been tested at the factory to check it is in working order. As a result, water stains may remain in the appliance. These marks will disappear after the first wash cycle. The delivery consists of the following: ¡ Washer dryer ¡ Accompanying documents ¡ Transit bolts “Removing the transit bolts”, Page 13 ¡ Cover caps

¡ Water inlet hose “Connecting the water inlet hose”, Page 14
4.3Requirements for the installation location

WARNING Risk of electric shock! The appliance contains live parts. Touching live parts is dangerous. Do not operate the appliance
without a cover cap.

WARNING Risk of injury! When using the appliance on a base, the appliance may tip over. Always secure the feet of the appli-
ance to a base using the manufacturer’s fixing brackets Page 29 before using the appliance for the first time.

ATTENTION! If residual water in the appliance freezes, this may cause damage to the appliance. Do not install or operate this appli-
ance anywhere that is liable to experience frost or outdoors. If the appliance is tilted at an angle greater than 40°, residual water may leak out of the appliance and cause material damage. Tilt the appliance carefully. Transport the appliance in an upright position.

Installation loca- Requirements tion

Base

Secure the appliance with fixing brackets Page 29.

12

Installation loca- Requirements tion

Wooden joist floor

Place the appliance on a waterresistant wooden board (minimum thickness of 30 mm) which is screwed tightly to the floor.

Kitchen unit

Only install the appliance underneath a continuous worktop that is securely connected to adjacent cabinets. Required niche width: 60 cm.

Against a wall

Do not trap the power cord or the hoses between the wall and the appliance.

Installation and connectionen 1. Pull the hoses out of the holders.
2. Unscrew and remove all of the screws for the 4 transit bolts using a WAF 13 wrench.

4.4Removing the transit bolts
The appliance is secured for transportation using transit bolts on the rear of the appliance. Note: Keep the transit bolt screws and the sleeves in a safe place for future transport. “Inserting the transit bolts”, Page 48

3. Remove the power cable from the holder.

13

enInstallation and connection 4. Remove the 4 sleeves.

4.5Connecting the appliance
Connecting the water inlet hose 1. Connect the water inlet hose.

5. Put on the 4 cover caps.

2. Connect the water inlet hose to a tap (26.4 mm = 3/4″).

6. Push the 4 cover caps downwards.

Note: To install the transit bolts to transport the appliance, perform these steps again in the reverse order.

3. Open the water tap carefully and check that the connection points are tight.
Water outlet connection types This information is intended to help you to connect this appliance to the water outlet.
ATTENTION! When draining, the water outlet hose is subject to water pressure and may come loose from the installed connection point. Secure the water outlet hose
against unintentional loosening.

14

Note: Observe the draining heights. The maximum draining height is 100 cm.

Siphon

Secure the connection point with a (2440 mm) hose clamp.

Sink

Fix and secure

the water outlet

hose with an el-

bow.

Installation and connectionen
4.6Aligning the appliance
In order to reduce noise and vibration and to prevent the appliance from moving, align the appliance correctly. 1. Use a WAF 17 wrench to loosen
the lock nuts in a clockwise direction.

Plastic pipe with rubber sleeve or gully

Fix and secure the water outlet hose with an elbow.

2. To align the appliance, turn the appliance feet. Check that the appliance is level using a spirit level.

Connecting the appliance to the electricity supply Note: Your electrical domestic installation for this appliance must comply with the local legal provisions and safety regulations, and should include a residual current circuitbreaker.
1. Insert the mains plug of the appliance’s power cable in a socket nearby. The connection details of the appliance can be found under Technical data Page 50.
2. Check the mains plug is inserted properly.

All appliance feet must stand firmly on the ground.

15

enInstallation and connection 3. Use a WAF 17 wrench to tighten
the lock nuts against the housing until they are hand-tight. In doing so, hold the foot tight and do not adjust its height.
16

Familiarising yourself with your applianceen
5Familiarising yourself with your appliance
5.1Appliance
You can find an overview of the parts of your appliance here.

3

4

56

2

7

1

On certain models, specific details such as the colour and shape may differ from those pictured.

1

Maintenance flap for the drain pump Page 35

2 Door

3 Detergent drawer Page 17

4 Control panel Page 18

5 Water outlet hose Page 14

6 Power cord Page 15

7 Transit bolts Page 13

5.2Detergent drawer
Note: Observe the manufacturer’s instructions on the use and dosage of the detergent and care product and the information in the programme descriptions.

17

enFamiliarising yourself with your appliance
1 2 3

Dispenser II: detergent for the main wash Compartment : Fabric softener Compartment I: Detergent for prewash

123

5.3Control panel
You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.

2

3

4

1

4

1 Programmes Page 25

2

Programme selector Page 30

3 Display Page 20

4 Buttons Page 23

18

6Before firsttime using for the first time
Prepare firsttime the appliance for use.
6.1Starting an empty washing cycle
Your appliance was inspected thoroughly before leaving the factory. To remove any residual water, run the first wash cycle without any laundry. 1. Turn the programme selector to
Drum Care . 2. Close the door. 3. Pull out the detergent drawer. 4. Add washing powder that contains
a bleaching agent to compartment II.

first timeen 7. Start the first wash cycle or set the
programme selector to Off to switch off the appliance. “Basic operation”, Page 30

To prevent foaming, use only half of the amount of detergent recommended by the detergent manufacturer for light soiling. Do not use detergent suitable for woollens or delicates. 5. Push in the detergent drawer. 6. Press Start / Reload to start the programme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: End.
19

enDisplay
7Display
The display shows the current settings, options or relevant information.

Example: Display

Display

Description

0:40 1

Expected programme duration or programme time remaining in hours and minutes.

+8h 1

Program end time “Buttons”, Page 23

7.0 1

Recommendation for the maximum load capacity for the selected program in kg.

– 1400

Set spin speed in rpm. “Buttons”, Page 23
: No spin cycle, draining only

– 90

Set temperature in °C.

“Buttons”, Page 23

(cold)

Start / Re- Start, cancel or pause

load

¡ Lights up: The programme is running and can be can-

celled or paused.

¡ Flashes: The programme can be started or continued.

Pretreatment Programme status

Wash Programme status

Rinse Programme status

1 Example

20

Display End
+1 +2 +3
Speed Perfect
Hygiene Care 1 Example

Displayen
Description Spin Programme status Program end Programme status Drying Programme status Crease-reduction function Programme status ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is activated and the appli-
ance has been operated. “Deactivating the childproof lock”, Page 32 Additional rinse cycles are activated. “Buttons”, Page 23
Washing with subsequent drying is activated. “Buttons”, Page 24 Washing is activated. “Buttons”, Page 24 Drying is activated. “Buttons”, Page 24 Shortened programme length is activated. “Buttons”, Page 23 Blood The stain type is activated. Soil and sand The stain type is activated. Sweat The stain type is activated. Cooking fat/cooking oil The stain type is activated. Flashes: Drum is dirty. Run the Drum Care programme for cleaning and caring for the drum and the outer tub. “Cleaning the drum”, Page 34 The gentle pretreatment of dry laundry using hot air for increased hygienic demands is activated. “Buttons”, Page 24

21

enDisplay Display
E:35 / -101 1 Example

Description ¡ Lights up: The door is locked and cannot be opened. ¡ Flashes: The door is not closed properly. ¡ Off: The door is unlocked and can be opened. ¡ No water pressure. ¡ The water pressure from the tap is too low. Error code, error display, signal. “Troubleshooting”, Page 38

22

Buttonsen

8Buttons

The selection of programme settings depends on the programme that is set.

Button Temp.
Spin

Selection – 90
– 1400

Start / Reload
Finish in/ My Time

¡ Start ¡ Cancel ¡ Pause Up to 24 hours

Speed Perfect

¡ Activate ¡ Deactivate

Rinse

¡ +1 ¡ +2 ¡ +3

Hygiene Care + Finish in/My Time

¡ Activate ¡ Deactivate

Description Adjust the temperature. Set temperature in °C. Adjust the spin speed or deactivate the spin cycle. Set spin speed in rpm. If is selected, the water is drained and the spin cycle is deactivated. The laundry stays wet inside the drum. Start, cancel or pause the programme.
Set the programme end time. The programme duration is already included in the set number of hours. Once the programme has started, the programme duration is displayed. Activate or deactivate a shorter programme duration. Note: Energy consumption increases. The washing result is not affected by this. Activate or deactivate up to three additional rinse cycles. Recommended for particularly sensitive skin or in regions with very soft water. “Childproof lock”, Page 32

23

enButtons
Button Hygiene
Care

Selection ¡ Activate ¡ Deactivate

Anti Stain Multiple selection Wash+Dry ¡
¡ ¡

Description

Activate or deactivate gentle pretreatment of dry laundry with hot air up to 65 °C for increased hygiene demands. After the fabrics have been pretreated with hot air, they are washed at low temperatures. Note: The drum lighting remains active for up to approx. 10 minutes after the programme starts.

Select the type of stain. The temperature, drum movement and soaking time are all adjusted to suit the type of stain.

¡ When

is selected, only wash-

ing is activated.

¡ When is selected, washing

with subsequent drying is activated.

¡ When is selected, only drying is

activated.

Note: For the adjustable combinations of washing, drying or washing and drying, observe the information for the selected programme. “Programmes”, Page 25

24

Programmesen

9Programmes

Note: The laundry’s care labels provide you with additional information on programme selection.

Programme Description

Max. load (kg) Wash

Cottons

Wash hard-wearing items made of cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate Speed Perfect. Programme setting: ¡ Max. 90 °C ¡ Max. 1400 rpm

10.0 5.0 1

Cottons Eco

Wash hard-wearing items made of cotton, linen or blended fabrics. Energy- saving programme.

10.0

Note: To save energy, the actual washing temperature may deviate from the set washing temperature. The washing performance meets legal requirements.

Programme setting: ¡ Max. 90 °C ¡ Max. 1400 rpm

Mix

Wash items made from cotton, linen, or syn- 4.0

thetic or blended fabrics.

Suitable for lightly soiled laundry.

Programme setting:

¡ Max. 60 °C

¡ Max. 1400 rpm

Delicates/ Silk

Wash delicate, washable items made from

2.0

silk, viscose and synthetic fabrics.

Use a detergent that is suitable for delicates

or silk.

Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag.

1 Speed Perfect activated 2 Drying not possible 3 Washing not possible

Max. load (kg) Drying 7.0
7.0
2.5 2

25

enProgrammes

Programme Description

Max. load (kg) Wash

Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm

Wool

Hand- or machine-washable items that are

2.0

made from wool or contain wool.

To prevent the laundry from shrinking, the

drum moves the items very gently with long

pauses.

Use a detergent that is suitable for wool.

Programme setting:

¡ Max. 40 °C

¡ Max. 800 rpm

Rinse

Rinse and then spin the laundry, and drain the water. Programme setting: Max. 1400 rpm

Spin/Drain Spin and drain the water.

/

If you only want to drain the water, activate

. The laundry is not spun.

Programme setting: Max. 1400 rpm

AllergyPlus

Wash hard-wearing items made from cotton, 6.5 linen or blended fabrics. Suitable for allergy sufferers and for strict hygiene requirements. Note: Once the set temperature has been reached, it remains constant throughout the entire washing process. Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm

Shirts

Wash non-iron shirts and blouses made from 2.0 cotton, linen, or synthetic or blended fabrics. Note: Use the Delicates/Silk programme to wash shirts and blouses made from silk or delicate fabrics. Programme setting: ¡ Max. 60 °C

1 Speed Perfect activated 2 Drying not possible 3 Washing not possible

Max. load (kg) Drying 1.0
5.0
2.0

26

Programmesen

Programme Description

Max. load (kg) Wash

¡ Max. 800 rpm

Drum Care Clean and care for the drum.

3

After cleaning, the residual water in the drum

is removed by supplying hot air.

Use this programme in the following cases:

¡ Before using the appliance for the first time

¡ If you regularly wash at temperatures of

40 °C or lower

¡ After a prolonged period of non-use

Use washing powder that contains bleach. Add the washing powder containing bleach to compartment II for the main wash. “Detergent drawer”, Page 17 Halve the amount of detergent to avoid foaming. Do not use fabric softener. Do not use liquid detergent or detergent that is intended for woollens or delicates. Note: The drum cleaning indicator flashes to remind you if you have not used a programme at 60 °C or higher for a long time.

Auto Dry Dry items made from cotton or linen.

3

Intensive programme with temperatures for

hard-wearing fabrics.

Dry Hygiene

Kill bacteria in textiles made of cotton or tex- 3 tiles filled with down. Note: The laundry is not dried or washed.

My Time

Wash items made from cotton, linen, or syn- 2.0 thetic or blended fabrics. Short programme for items of lightly to normally soiled laundry. Note: If you only want to dry the laundry and not wash it, press Wash+Dry. Programme setting: ¡ Max. 40 °C ¡ Max. 1000 rpm

1 Speed Perfect activated 2 Drying not possible 3 Washing not possible

Max. load (kg) Drying 2
7.0 3.0 7.0

27

enProgrammes

Programme Description

Wash&Dry Wash and dry items made from cotton, linen,

60′

or synthetic or blended fabrics.

Short programme for small items of lightly

soiled laundry.

Programme setting:

¡ Max. 40 °C

¡ Max. 1000 rpm

1 Speed Perfect activated 2 Drying not possible 3 Washing not possible

Max. load (kg) Wash
2.0

Max. load (kg) Drying 1.0

28

Accessoriesen

10Accessories

Use original accessories. These have been made especially for your appliance.

Water inlet hose extension Fixing brackets Washing machine cleaners

Use
Extend the water inlet hose for cold water or AquaStop (approx. 2.50 m). Improves the stability of the appliance. Cleaning products for maintaining the appliance interior.

Order number WMZ2381
WMZ2200 00311929

11Laundry
11.1Preparing the laundry
ATTENTION! Objects remaining in the laundry may damage the laundry and the drum. Remove all items from any pock-
ets in your laundry before using the appliance. Note The appliance and fabrics are protected when you prepare your laundry. ¡ Brush off sand and soil ¡ Sort the laundry according to colour and textiles and observe the care labels ¡ Close all zips, Velcro fasteners, hooks and eyes ¡ Tie cloth belts, cloth straps and cords together ¡ Remove curtain fittings and lead strips ¡ Wash small or particularly delicate items in a mesh washing bag ¡ Wash large and small items of laundry together ¡ Wash laundry with fresh stains immediately ¡ Pretreat laundry with dried stains and wash several times

¡ Load the laundry unfolded into the drum
¡ Spin the laundry before drying
12Detergents and care products
The manufacturer’s instructions for use and dosage can be found on the packaging. Notes ¡ When using liquid detergents, only
use liquid detergents that are selfflowing ¡ Do not mix different liquid detergents ¡ Do not mix detergent and fabric softener ¡ Do not use products that have expired or are highly congealed ¡ Do not use products containing solvents, caustic agents or volatile substances ¡ Use dyes sparingly as salt may damage stainless steel ¡ Do not use color-bleaching agents in the appliance
29

enoperation
13Basic operation operation
operation
13.1Switching on the appliance
Requirement: The appliance has been correctly installed and connected. “Installation and connection”, Page 11 Turn the programme selector to a
programme. Note: The lighting for the drum goes out automatically.
13.2Setting a programme
1. Turn the programme selector and set the required programme. “Programmes”, Page 25
2. If required, adjust the programme settings. “Adjusting the programme settings”, Page 30
13.3Adjusting the programme settings
Requirement: A programme is set. “Setting a programme”, Page 30 Adjust the programme settings.
“Buttons”, Page 23 Note: The programme settings are not saved permanently for the programme.
13.4Loading laundry
Note: To prevent creasing, note the maximum load for the programmes. “Programmes”, Page 25

Requirements ¡ The laundry is prepared and sor-
ted. “Laundry”, Page 29 ¡ The drum is empty. 1. Open the door. 2. Place the laundry in the drum. 3. Close the door. Ensure that there is no laundry trapped in the door.
13.5Adding detergent and care product
Note: Observe the information about detergents and care products Page 29. 1. Pull out the detergent drawer. 2. Pour in detergent.
“Detergent drawer”, Page 17 3. If required, add the care product. 4. Push in the detergent drawer.
13.6Starting the programme
Requirement: A programme is set. “Setting a programme”, Page 30 1. Press Start / Reload. a The drum rotates and load detec-
tion takes place. This can take up to 2 minutes, after which water enters the drum. a The display shows the programme duration or the programme end time. a After the programme has ended, the display shows: End. 2. If the display shows , the laundry is not spun. The water is pumped out after the rinse cycle. Note: If you do not remove the laundry once the programme has ended, the crease-reduction function starts after 15 minutes and takes approx.

30

30 minutes. The display shows 0 00 and End alternately, and appears. Press any button on the display to cancel the crease-reduction programme and to remove the laundry.
13.7Soaking laundry
Note: No additional detergent is required. The washing solution is then used for washing. 1. Start the programme. 2. To pause the programme, after ap-
prox. 10 minutes, press Start / Reload. 3. To resume the programme, after the desired soaking time, press
Start / Reload.
13.8Adding laundry
After the programme starts, you can remove or add laundry depending on the programme status. 1. Press Start / Reload.
During the washing cycle, the appliance pauses. During the drying cycle, the appliance checks whether it is possible to add laundry. Note: If you want to add laundry, follow the instructions on the display. “Display”, Page 22 2. Open the door. 3. Add or remove laundry. 4. Close the door. 5. Press Start / Reload.
13.9Cancelling the washing programme
1. Press Start / Reload. 2. Open the door.

operationen
The appliance door remains locked for safety reasons if the temperature and water levels are high. If the temperature is high, start
the Rinse programme. If the water level is high, start
the Spin programme or select a suitable programme for draining. “Programmes”, Page 25 3. Remove the laundry. “Unloading the laundry”, Page 31
13.10Cancelling the drying programme
Turn the programme selector to set any other programme.
a The door lock opens automatically after a cooling period of a few minutes.
13.11Unloading the laundry
1. Open the door. 2. Remove the laundry from the
drum.
13.12Switching off the appliance
1. Turn the programme selector to Off .
2. Turn off the tap.

31

enChildproof lock 3. Wipe the rubber gasket dry and re-
move any foreign objects.

Press and hold the two Hygiene Care + Finish in/My Time buttons for approx. 3 seconds.
a goes out in the display.

4. Leave the appliance door and detergent drawer open so that residual water can evaporate.
14Childproof lock
Secure your appliance against being operated unintentionally using the controls.
14.1Activating the childproof lock
Press and hold the two Hygiene Care + Finish in/My Time buttons for approx. 3 seconds.
a The display shows . a The control elements are locked. a The childproof lock remains active
even after the appliance has been switched off and in the event of a power cut.
14.2Deactivating the childproof lock
Requirement: To deactivate the childproof lock, the appliance must be switched on.
32

Basic settingsen
15Basic settings
You can configure the basic settings for your appliance to meet your needs.
15.1Overview of the basic settings

Basic setting Programme position

End signal

2

Button signal 3

Drum cleaning 4 reminder

Value
0 (off) 1 (quiet) 2 (medium) 3 (loud) 4 (very loud) 0 (off) 1 (quiet) 2 (medium) 3 (loud) 4 (very loud) On OFF

Description Set the volume of the signal at the end of the programme.
The volume of the audible signal emitted when the buttons are pressed. Activate or deactivate the reminder to clean the drum.

33

enCleaning and servicing
15.2Changing the basic settings
1. Set the programme selector to position 1.
2. Press Spin and, at the same time, turn the programme selector to position 2.
a The display shows the current value.
3. Set the programme selector to the required position. “Overview of the basic settings”, Page 33
4. To change the value, press Finish in/My Time.
5. To save the changes, switch off the appliance.

16Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.
16.1Cleaning the drum
CAUTION Risk of injury! Permanently washing at low temperatures and a lack of ventilation for the appliance may damage the drum and cause injury. Regularly run a programme for
cleaning the drum or wash at temperatures of at least 60 °C. Leave the appliance to dry after every operation with the door open, and leave the detergent drawer to dry. Run the Drum Care programme without laundry and with a cleaning agent for caring for the inside of the appliance “Accessories”, Page 29 or with washing powder that contains bleach.
16.2Cleaning the detergent drawer
1. Pull out the detergent drawer.

34

2. Press down on the insert and remove the detergent drawer.

Cleaning and servicingen 5. Fit the insert and click it into place.

3. Pull out the insert upwards.

6. Clean the opening for the detergent drawer.

4. Clean the detergent drawer and insert with water and a brush, and then dry them.

7. Push in the detergent drawer.
16.3Cleaning the drain pump
Clean the drain pump regularly, at least once a year, as well as in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump 1. Turn off the tap. 2. Switch off the appliance.
“Switching off the appliance”, Page 31 3. Disconnect the appliance’s mains plug from the power supply.

35

enCleaning and servicing 4. Open and remove the mainten-
ance flap.

CAUTION – Risk of scalding!

When you wash at high temperat-

ures, the detergent solution gets

hot.

Do not touch the hot detergent solution.

To allow the detergent solution to flow out into the container, remove the sealing cap.

5. Slide a sufficiently large container under the opening.

8. Firmly press on the sealing cap. 6. Take the drain hose out of the
holder. 9. Insert the drain hose into the holder.

36

Cleaning the drain pump Requirement: The drain pump is empty. Page 35 1. Since water may remain in the
drain pump, unscrew the pump cap carefully.

Cleaning and servicingen 3. Insert the pump cap.

4. Screw the pump cap as far as it will go.
2. Clean the interior, the thread on the pump cap and the pump housing. The handle on the pump cap must be in a vertical position. 5. Insert and close the maintenance flap.

37

enTroubleshooting

17Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist
staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk.

Fault

Cause and troubleshooting

The display goes out Energy-saving mode is active

and flashes.

Start

/

Reload

Press any button. a The display lights

up

again.

“E:36 / -10”

Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose.

Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped.

The water outlet hose is connected too high. Install the water outlet hose at a maximum height of
1 metre.

Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water
hose. “Connecting the appliance”, Page 14

Drain pump is blocked. “Cleaning the drain pump”, Page 35

The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap must be in a vertical position. “Cleaning the drain pump”, Page 37

Detergent dosage is too high.

38

Fault “E:36 / -10” “H:32” “E:30 / -10” and/or
lights up.

Troubleshootingen
Cause and troubleshooting Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next washing cycle with the same load. The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. The water pressure is low. No remedial action possible. The filters in the water inflow are blocked. Clean the filters in the water inflow. The tap is turned off. Turn on the tap. The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or jammed. Water level measurement system is defective. Note: With the error message, the appliance starts a draining process. 1. First wait approx. 5 minutes until the drain process ends. 2. To reset the error message, switch the appliance off. 3. Switch the appliance back on. 4. If the error message is displayed again, call customer service. “Customer Service”, Page 49 The temperature is too high. Wait until the temperature has dropped. “Cancelling the washing programme”, Page 31 Water level is too high. Select a suitable programme for draining. “Programmes”, Page 25

39

enTroubleshooting

Fault

Cause and troubleshooting

flashes.

Door is not closed. Close the door.

Laundry is caught in the door. Remove any trapped laundry.

Drum cleaning is required. “Cleaning the drum”, Page 34

“H:95” lights up altern- The water pressure is low.

ately with End.

See

“E:30 / -10 and/or “, Page 39

All other error codes.

Malfunction 1. Switch the appliance off and then on again. 2. If the message appears again, disconnect the appli-
ance from the power supply for at least 30 seconds by pulling out the plug or by switching off the relevant circuit breaker in the fuse box.
a If the fault was a one-off, the message disappears. 3. If the message appears again, call the after-sales
service. Please specify the exact error message when calling. “Customer Service”, Page 49

The drying time is too The ambient temperature is greater than 30 °C.

long.

Ensure that the ambient temperature is below 30

°C.

Insufficient air circulation at the appliance’s installation location. Ventilate the appliance’s installation location.

Fluff has accumulated in the drum. Run the Drum Care programme without any
laundry or detergent.

Creasing.

The load is too large.

The laundry lies in the drum for too long after drying. 1. Remove the laundry from the drum as soon as the
drying programme has finished. 2. Spread the items of laundry for cooling.

Unsuitable programme for the type of fabric. Set the suitable programme for the type of fabric.

Easy-Care fabrics are dried for too long.

The appliance is not The mains plug of the power cord is not plugged in.

working.

Connect the appliance to the power supply.

40

Troubleshootingen

Fault

Cause and troubleshooting

The appliance is not The circuit breaker in the fuse box has tripped.

working.

Check the circuit breaker in the fuse box.

There has been a power cut. Check whether the lighting in your room or other
appliances are working.

The programme does not start.

Start / Reload has not been pressed. Press Start / Reload. Door is not closed. Close the door.

Childproof lock is activated. Deactivate childproof lock.
“Deactivating the childproof lock”, Page 32

Finish in/My Time is activated. Check whether Finish in/My Time is activated.
“Buttons”, Page 23

Laundry is caught in the door. Remove any trapped laundry.

The door cannot be opened.

The temperature is too high. Wait until the temperature has dropped. Cancel the programme.
“Cancelling the washing programme”, Page 31

Water level is too high. Select a suitable programme for draining.
“Programmes”, Page 25

Power failure. Open the door using the emergency release.
“Emergency release”, Page 48

The water is not drain- Drain pipe or water outlet hose is blocked.

ing.

Clean the drain pipe and the water outlet hose.

Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped.

Drain pump is blocked. “Cleaning the drain pump”, Page 35

The water outlet hose is connected too high. Install the water outlet hose at a maximum height of
1 metre.

Detergent dosage is too high.

41

enTroubleshooting

Fault

Cause and troubleshooting

The water is not drain- Immediate measure: Mix one tablespoon of fabric

ing.

softener with 0.5 litres of water and pour the mix-

ture into the left-hand compartment (not for outdoor

clothing, sportswear or items stuffed with down).

Reduce the amount of detergent for the next washing cycle with the same load.

Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water
hose. “Connecting the appliance”, Page 14

The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap must be in a vertical position. “Cleaning the drain pump”, Page 37

Water is not flowing in. Detergent is not being dispensed.

You have not pressed Start / Reload. Press Start / Reload. The filters in the water inflow are blocked. Clean the filters in the water inflow.

The tap is turned off. Turn on the tap.

The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or
jammed.

The spin cycle runs several times.

The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry. Not a fault no action required.

Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.

No water is visible in the drum.

Water is below the visible area. Not a fault no action required. Do not add any extra water to the appliance while it
is operating.

Residual water is present in the compartment .

Insert in compartment is blocked. “Cleaning the detergent drawer”, Page 34

42

Troubleshootingen

Fault Vibrations and movement of the appliance whilst spinning. Drum rotates, water does not flow in. Heavy foam build-up
High spin speed not reached.
The spin programme does not start.

Cause and troubleshooting Appliance is not correctly aligned. “Aligning the appliance”, Page 15 The appliance feet are not fixed. Secure the appliance feet.
“Aligning the appliance”, Page 15
Transit bolts have not been removed. “Removing the transit bolts”, Page 13. Load detection is active. Not a fault no action required. Note: The load detection can take up to two minutes. Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next washing cycle with the same load.
A low spin speed is selected. The next time you run a wash cycle, set a higher
spin speed.
Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose. Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum. Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.

43

enTroubleshooting

Fault The spin programme does not start.

Cause and troubleshooting Start the Spin programme.

Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. 1. Connect the water supply hose correctly.
“Connecting the water inlet hose”, Page 14 2. Tighten the screw connection.

Water is leaking out at The water outlet hose is damaged. the water outlet hose. Replace the damaged water outlet hose.

Water outlet hose is not connected correctly. Connect the water outlet hose correctly.
“Water outlet connection types”, Page 14

The spin result is not satisfactory. The laundry is too wet/too damp.

A low spin speed is selected. The next time you run a wash cycle, set a higher
spin speed. Start the Spin programme.

Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose.

Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are
not kinked or trapped.

The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed. Redistribute the laundry in the drum.

Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.

Start the Spin programme.

Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum.

Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.

Start the Spin programme.

Detergent residue on the damp washing.

Detergents may contain water-insoluble substances that deposit on the laundry. Start the Rinse programme.

44

Troubleshootingen

Fault

Cause and troubleshooting

Detergent residue on the dry laundry.

Detergents may contain water-insoluble substances that deposit on the laundry. Brush out the laundry after washing and drying.

Drying programme does not start.

Door is not closed. Close the door.

No drying programme is selected. Select a suitable drying programme.
“Programmes”, Page 25

The programme dura- The programme operation is optimised electronically.

tion changes during This may change the programme duration.

the wash cycle.

Not a fault no action required.

The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry. Not a fault no action required.

Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.

Foam detection system switches on a rinse cycle if foam build-up is too high. Not a fault no action required.

Drum jerks after the programme starts.

This is caused by an internal motor test. Not a fault no action required.

Detergent or fabric Too much detergent/fabric softener in the detergent

softener drips off the drawer.

seal and collects on the door or in the seal

When dosing liquid detergent and fabric softener, observe the marking in the detergent drawer and

fold.

do not dose above this.

Fluff on the laundry.

Fluff has accumulated in the drum. Run the Drum Care programme without any
laundry or detergent.

Fabric softener re-

The use of fabric softener is not supported for the se-

mains in the detergent lected programme.

drawer.

Before washing, check whether the use of fabric softener is supported for the selected programme.

“Programmes”, Page 25

The laundry is too damp.

Unsuitable programme for the type of fabric. There has been a power cut. Check whether the lighting in your room or other
appliances are working.

45

enTroubleshooting Fault The laundry is too damp.
Loud noises during the spin cycle. Banging noises, rattling in the drain pump. Slurping, rhythmical suction noise.

Cause and troubleshooting The load is too large. After the end of the programme, warm laundry feels damper than it actually is. 1. Remove the laundry from the drum as soon as the
drying programme has finished. 2. Spread the items of laundry for cooling. Drying target not adjusted. Load too small. Water tap is closed during the drying phase. Make sure that the water tap also remains open
during the drying phase. The ambient temperature is greater than 30 °C. Ensure that the ambient temperature is below 30
°C. Insufficient air circulation at the appliance’s installation location. Ventilate the appliance’s installation location. The water pressure is low. No remedial action possible. Laundry is not spun sufficiently. Always select the highest possible spin speed for
the washing programme in question. Thick and multi-layered fabrics require a longer drying time. Set a timed programme for the subsequent drying.
“Programmes”, Page 25 Appliance is not correctly aligned. “Aligning the appliance”, Page 15 The appliance feet are not fixed. Secure the appliance feet.
“Aligning the appliance”, Page 15 Transit bolts have not been removed. “Removing the transit bolts”, Page 13. Foreign bodies have got into the drain pump. “Cleaning the drain pump”, Page 35
The drain pump is active, the detergent solution is pumped out. Not a fault normal operating noise.

46

Troubleshootingen

Fault Fan noise during the washing phase. Spin noise during the drying phase. Rushing, hissing noise.
Water inlet noise during the drying phase.
Odours have formed in the appliance.

Cause and troubleshooting Process fan is active. Not a fault normal operating noise. Thermal spinning is active.
Water is flushed under pressure into the detergent drawer. Not a fault normal operating noise. Drying phase requires water. 1. Not a fault. 2. Make sure that the water tap also remains open
during the drying phase. Humidity and detergent residue may promote the formation of bacteria. “Cleaning the drum”, Page 34 If you are not using the appliance, leave the door
and detergent drawer open so that residual water can evaporate.

47

enTransportation, storage and disposal
17.1Emergency release
Releasing the door Requirement: The drain pump is empty. Page 35 1. ATTENTION! Escaping water may
cause material damage. Do not open the door if you can
see water through the glass. Pull the emergency release downwards with a tool and release.

18.2Inserting the transit bolts
Secure the appliance before transportation using transit bolts in order to prevent transport damage. 1. Use a screwdriver to remove the 4
cover caps.

a The door lock is released. 2. Insert the maintenance flap and
lock it into place. 3. Close the maintenance flap.
18Transportation, storage and disposal
18.1Removing the appliance
1. Turn off the tap. 2. Empty the water inlet hose. 3. Switch off the appliance.
“Switching off the appliance”, Page 31 4. Unplug the appliance’s mains plug. 5. Drain the water. “Cleaning the drain pump”, Page 35 6. Detach the hoses.

Keep the cover caps. 2. Insert the 4 transit bolts.
“Removing the transit bolts”, Page 13
18.3Using the appliance again
For further information, see “Installation and connection”, Page 11 and “Starting an empty washing cycle”, Page 19.

48

18.4Disposing of old appliance
Valuable raw materials can be reused by recycling.
WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. Do not install the appliance behind
a door as this may obstruct the appliance door or prevent it from opening. With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close. 1. Unplug the appliance from the mains. 2. Cut through the power cord. 3. Dispose of the appliance in an environmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority.
This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

Customer Serviceen
19Customer Service
Detailed information on the warranty period and terms of warranty in your country is available from our aftersales service, your retailer or on our website. If you contact Customer Service, you will require the product number (ENr.) and the production number (FD) of your appliance. The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.
19.1Product number (E-Nr.) and production number (FD)
You can find the product number (ENr.) and the production number (FD) on the appliance’s rating plate. Depending on the model, the rating plate is located: ¡ On the inside of the door. ¡ On the inside of the maintenance
flap. ¡ On the rear of the appliance. Make a note of your appliance’s details and the Customer Service telephone number to find them again quickly.

49

enConsumption values

20Consumption values

The indicated consumption values are approximate. Values determined in accordance with the applicable version of IEC60456.

Programme

Load (kg)

Programme duration (h:min)1

Energy consumption (kWh/ cycle)1

Water consumption (l/cycle)1

Cottons 20 °C

10.0