AVIGILON NVR5-STD-16TB-W10 NVR5 Standard User Guide

June 13, 2024
aVIGILON

AVIGILON logo Avigilon NVR5 Standard
User Guide
Avigilon NVR5 Standard

NVR5-STD-16TB-W10 NVR5 Standard

NVR5-STD-16TB-W10, NVR5-STD-16TB-S19, NVR5-STD-24TB-W10,
NVR5-STD-24TB-S19, NVR5-STD-32TB-W10, NVR5-STD-32TB-S19,
NVR5-STD-48TB-W10, NVR5-STD-48TB-S19, NVR5-STD-64TB-W10,
NVR5-STD-64TB-S19AVIGILON NVR5 STD 16TB W10 NVR5 Standard - logo
2 ©  2023, Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL CENTER, and ACC are trademarks of Avigilon Corporation. Microsoft and Windows are trademarks of the Microsoft group of companies. Dell is a trademark of Dell Inc. Other names or logos mentioned herein may be the trademarks of their respective owners. The absence of the symbols ™ and ® in proximity to each trademark in this document or at all is not a disclaimer of ownership of the related trademark.
This document has been compiled and published using product descriptions and specifications available at the time of publication. The contents of this document and the specifications of the products discussed herein are subject to change without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the information contained in this document; or (2) is responsible for your use of, or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages) caused by reliance on the information presented herein.
Avigilon Corporation
avigilon.com
20230727

Introduction

The Avigilon Network Video Recorder (NVR5 Standard) is preloaded with Avigilon Control Center (ACC) software and is configured for exceptional performance and reliability. The Network Video Recorder can be easily integrated into any existing Avigilon surveillance system or act as the base of a new site.
Before You Start
Avigilon recommends the use of an uninterruptible power supply (UPS) system to protect your video surveillance system hardware. A UPS system is used to protect critical equipment from mains supply problems, including spikes, voltage dips, fluctuations and complete power failures using a dedicated battery. It can also be used to power equipment during the time it takes for a standby generator to be started and synchronized.
Any UPS connection must include configuration to shut down the operating system on the appliance when battery power is low or there is 15 minutes of power remaining.
It is recommended that cameras not be connected to the appliance until after the appropriate network configuration has been set up.

Overview
Front ViewAVIGILON NVR5 STD 16TB W10 NVR5 Standard - Front
View Figure 1: Front view of NVR5 Standard 16TB – 64TB recorder with front bezel installedAVIGILON NVR5 STD
16TB W10 NVR5 Standard - bezel removed Figure 2: Front view of NVR5 Standard 16TB – 64TB recorder with front bezel removed

  1. Bezel
    Protects against unauthorized physical access to the hard drives.
    For more information, see Install the Bezel on page 5.

  2. Power button
    Controls the power supply to the recorder.

  3. Video connector
    Accepts a VGA monitor connection.

  4. USB 2.0 port
    Accepts USB connectors to external devices.

  5. iDRAC Direct micro USB port and iDRAC Direct LED indicator
    Connects a laptop or desktop computer on the same network as the Integrated Dell™ Remote Access Controller (iDRAC) version 9.
    For more information about the iDRAC web interface, see the information tag on your recorder and the Enabling iDRAC Enterprise Features Setup Guide.

  6. Diagnostic indicators
    Provides information about system operations.
    For more information about the above LED indicators, see LED Indicators on page 18.

  7. System health and system identification button
    Displays the system health. Also identifies a recorder deployed in a rack with other equipment.
    For more information, see System Health and Identification Modes on page 22.

  8. Ten (10) Hard drives
    Provides access to hot-swappable hard drives. There are LED indicators on each hard drive.
    Some drives may contain an empty hard drive tray.

  9. Information tag
    (top and bottom views are not shown)
    Slides out to provide the serial number, system information, and iDRAC account credentials for initial login to the iDRAC web interface.

For more information about the above LED indicators, see LED Indicators on page 18.
Back ViewAVIGILON NVR5 STD 16TB W10 NVR5 Standard - Back
View Figure 3: Back view of NVR5 Standard 16TB – 64TB recorder

  1. Two (2) 1 Gbps Ethernet ports
    Accepts Ethernet connections to multiple networks and includes LED indicators of the connections.

  2. Out-of-Band Management (OOBM) port
    Accepts an OOBM RJ-45 connection and includes an LED indicator of the connection.

  3. Keyboard port and mouse port
    Accepts connectors to a keyboard and mouse.

  4. Video connector
    Accepts a VGA monitor connection.

  5. Power supply connector
    Accepts a power supply connection.

  6. Four (4) 1 Gbps Ethernet ports
    Accepts Ethernet connections to multiple networks and includes LED indicators of the connections.

  7. System identification button
    Identifies a recorder deployed in a rack with other equipment. Also resets the iDRAC web interface without rebooting the operating system.

For more information about the iDRAC reset, see the Enabling iDRAC Enterprise Features Setup Guide.
For more information about the above LED indicators, see LED Indicators on page 18.

Package Contents

Ensure the package contains the following:

  • Avigilon NVR5 Standard Recorder
  • Rack sliding rail assembly kit
  • Cable management arm assembly kit
  • Bezel and key
  • Power cables
    o C13 / C14
    o Region specific
    NA: NEMA 5-15P / C13
    UK: BS 1363 / C13
    EU: SCHUKO / C13
    AU: AS3112 / C13

Installation

Connect Cables
Refer to the diagrams in the Overview section for the location of the different connectors. Make the following connections as required:

  1. Connect a KVM switch or separate keyboard, mouse and monitor to the recorder.
    • The keyboard and mouse can be connected to any USB port on the recorder.
    •  The monitor can be connected to any video connector at the front or back of the recorder.

  2. Connect the recorder to your network by plugging an Ethernet cable into one of the Ethernet ports.

  3. For out-of-band management access and functionality, connect Ethernet cable to the OOBM connector.

  4. Connect a power cable to each power supply at the back of the recorder.

  5. Press the power button on the front of the recorder. Check that the recorder LED indicators display the correct status. For more information on the different LED status indicators, see LED Indicators on page 18.

Install the Sliding Rack Rails and Cable Management Arm
If the recorder will be mounted in a server rack, install the Sliding Rack Rails and the Cable Management Arm (CMA) provided in the recorder package. Follow the procedures outlined in the Rack Installation Instructions and the CMA Installation Instructions provided in the assembly kits.
NOTE
When rack-mounting the recorder, ensure no interference occurs from the sliding arms of adjacent equipment in the rack. Every sliding rack rail on the server rack must be aligned before you insert the recorder into the rail for a smooth installation. For more information, refer to the dimensions in your server rack design documentation.

Install the Bezel
The bezel can be installed on the front of the recorder to help protect the hard drives against unauthorized access.AVIGILON NVR5 STD 16TB W10 NVR5
Standard - Bezel

  1. Align and insert the right end of the bezel until it clicks into place.
  2. Push the left end of the bezel into the front of the unit until it clicks into place.

Configure the Operating System
Configure the preloaded Window 10 or Windows Server 2019 operating system.
Log into Windows 10 for the First Time
After the recorder starts, you will need to configure the Windows operating system for the first time.

  1. The MICROSOFT SOFTWARE LICENSE TERMS and AVIGILON CONTROL CENTER™ SOFTWARE END USER LICENSE AGREEMENT are displayed. Review the terms and click Accept.

  2. Select Join a local Active Directory domain.
    NOTE
    This prompt appears only if an Active Directory is present on the network. See the Windows Help and Support files for more information.

  3. Enter a user name for the Windows administrator account.

  4. Enter a password and password hint for the Windows administrator account and click Next.
    NOTE
    Remember the Windows Administrator password. If the Windows Administrator credentials are lost, you may need to reinstall the operating system again. It is highly recommended to create a second Administrator user as a backup.

  5. Once logged in, the recorder will go through initial system setup:
    • Use ACC 7.x.x (recommended). Select this option to use the latest version of the ACC software.
    You are logged in to the Windows environment. The Avigilon Control Center Admin Tool and the ACC Client automatically start up.

NOTE
If you are performing operating system recovery, the ACC Client does not automatically start up. For more information about running the local ACC installer, see Operating System Recovery By Avigilon Recovery Partition on page 10.
Proceed to activate the license for the Avigilon Control Center software on your Network Video Recorder.

Log into Windows Server for the First Time
After the recorder powers up, you will need to configure the Windows operating system for the first time.

  1. On the first screen, scroll through the list and select your preferred language.AVIGILON NVR5 STD 16TB W10 NVR5 Standard - Server for the First Time Figure 4: The language selection screen during initial Windows software set up. (Used with permission from Microsoft.)

  2. Select the country/region, preferred app language and keyboard layout, and then click Next.
    NOTE
    If a language other than English is selected, the server will restart. This is normal Windows behavior. Proceed with step 3 once the server has finished restarting.

  3. Select the Desktop Experience version of the operating system and click Next.

  4. The End User License agreements are displayed. Review the terms and click Accept.

  5. On the Customize settings screen, set a password for the local administrator account.
    The password should:
    • Have a minimum length of 7 characters.
    • Meet complexity requirements. See https://technet.microsoft.com/en- ca/library/cc956977.aspx for details.
    You cannot reuse your last 24 passwords.
    The password will expire in 42 days.

  6. Press Ctrl+Alt+Delete to unlock and type in the credentials created in the previous step.

  7. Once logged in, the recorder will go through initial system setup.

  8. The Setup dialog will start configuring the system storage. This process may take up to 5- 10 minutes depending on the size of the storage volume.

  9. Once the setup procedure is complete, the system will restart.
    Proceed to activate the license for the Avigilon Control Center software on your Network Video Recorder.

Activate the ACC Software and Connect to Avigilon Cloud Services
After you have deployed your NVR5 Standard recorder, activate your ACC software and feature licenses and connect to Avigilon Cloud Services.
Activate ACC Software and Feature Licenses
You can activate, deactivate, and reactivate product or feature licenses. Licenses are called Product Keys in the ACC system, and Activation IDs in the licensing portal.
IMPORTANT
When a new server is added to or removed from a multi-server site, the existing site licenses become inactive and must be reactivated to confirm system changes. See Reactivating a License below.

Printable versions of these guides are available on the Avigilon website: avigilon.com/support/software/.
Once your license is activated, you can immediately use the new licensed features.

Connect to Avigilon Cloud Services (Optional)
After activating your ACC software, you can connect your ACC site to the cloud, which may require a subscription, and take advantage of the capabilities and features that provide centralized access across distributed systems.
To connect your site to Avigilon Cloud Services, see help.avigilon.com/cloud.
For information about the cloud services, see avigilon.com/support/cloud /avigilon-cloud-services.

You can start to back up the system settings for your new site in the ACC Client software after it is configured. These settings include the ACC password, and the settings for the camera connections. For more information on backing up the site and server configurations, see the Avigilon ACC Client User Guide.
Reactivating a License
FOR ENTERPRISE EDITION
When servers are added to or removed from a site, the site licenses become inactive and must be reactivated to confirm system changes.
If you do not reactivate the affected licenses, the site will stop normal operations.

  1. In the New Task menu , click Site Setup.
  2. Click the site name, then click .
  3. Click Reactivate Licenses….
    If you have Internet access:

 a. Click Reactivate Licenses.
b. Click OK to confirm your changes.
If you do not have Internet access:
a. Select the Manual tab.
b. Click Save File… and choose where you want to save the . key files.
c. Copy the . key files to a computer with internet access:
i. Go to activate.avigilon.com.
ii. Click Choose File and select the. key file.
iii. Click Upload. A capabi lity Response. bin file should download automatically.
If not, allow the download to occur when you are prompted.
iv. Complete the product registration page to receive product updates from Avigilon.
v. Copy the. bin file to a computer running the ACC Client software.
d. In the License Management dialog box, click Apply….
e. Select the. b i n file and click Open.
f. Click OK to confirm your changes.
Troubleshooting
Network Configuration
By default, the NVR5 Standard acquires an IP address on the network through DHCP. If you need to set up the workstation to use a static IP address or any specific network configuration, see the Windows Help and Support files for more information.
Monitoring System Health
You can monitor the health of the system components in the Site Health page in either the ACC Client software or Avigilon Cloud Services (ACS). See the Help files provided with the ACC Client software, the Avigilon ACC Client User Guide, or the Avigilon ACS Client User Guide available from the Avigilon website for more information.
Operating System Recovery By Avigilon Recovery Partition
If you need to recover the Windows operating system, the NVR5 Standard includes an onboard Avigilon recovery partition that is separate from the operating system partition. The advantage of using the Avigilon recovery partition is that you do not need an internet connection to download the recovery image and you do not need to create a bootable USB recovery device.
IMPORTANT
Your operating system drive will be erased and restored to factory settings. Before you proceed with operating system recovery, complete any necessary backups of custom ACC configuration and video recordings. For more information about ACC software backups, see avigilon.com/recovery.

NOTE
After operating system recovery, you need to reinstall the previously installed ACC software.
Depending on when your NVR5 Standard was shipped, it is recommended that you connect to the network when possible to install updates for Windows and ACC Client software after system recovery is completed.

  1. Start operating system recovery in one of the following ways:
    • On your Windows desktop, select and then hold down the Shift key and select Restart.
    • On your locked Windows screen, select and then hold down the Shift key and select Restart.
    • During direct boot of the operating system, repeatedly press the down-arrow key and select the partition.

  2. On the Choose an option screen, select Use another operating system.

  3. Select the OS Recovery partition.

  4. On the Avigilon Recovery window, select Recover. Allow up to half an hour for the recovery to complete.

  5. After system reboot, complete the Windows setup process.
    For more information about setting up a Windows operating system, see Log into Windows 10 for the First Time on page 7 or Log into Windows Server for the First Time on page 8.
    NOTE
    During the Windows setup steps, you will not be asked to choose a version and install the ACC software. The ACC software installation is covered in the following step.

  6. Navigate to C : \ A v i g i l o n \ C o n t r o l C e n t e r I n s t a l l a t i o n F i l e s, and run the ACC installer for the version of ACC software in use at your site.
    If needed, connect to the internet and download the required ACC installers.

Operating System Recovery By External USB
If you need to recover the Windows operating system on the Network Video Recorder and you have access to the internet, download the latest Avigilon Recovery Image from avigilon.com/recovery and refer to Support and Downloads for the following information:

  • Minimum size of the USB recovery device
  • Creating an external USB recovery device
  • Recovering the operating system from an external USB recovery device

The general steps are:

  1. Load the Avigilon Recovery Image onto a USB recovery device.
    For the instructions on creating a USB recovery device, see the Windows Upgrade and Recovery Guide for Avigilon.

  2. Plug the USB recovery device into the recorder.

  3. Press the F11 key while booting the recorder.

  4. On the UEFI Boot menu, select the USB recovery device.

Maintenance

Checking System Health
You can check your system health through the ACC Client Site Health or with the Server Administrator software.
ACC Client Site Health
You can check on the health of the system components in the Site Health in the ACC Client software. See Site Health in the ACC Client User Guide for more information.

Server Administrator Software System Health
The Server Administrator software is pre-installed on the recorder. The software provides information about the recorder’s system operation status, and gives you remote access to the recorder for recovery operations.
If one of the LED indicators on the recorder is flashing an error warning, the Server Administrator will display details about the problem. For more information about the LED indicators, see LED Indicators on page 18.

  1. Open the Server Administrator.
    • To open the Server Administrator locally, double-click the Server Administrator shortcut icon on the desktop.
    • To open the Server Administrator remotely, open a web browser and enter this address:
    h t t p s : / / < r e c o r d e r I P A d d r e s s > : 1 3 1 1 /.
    For example: h t t p s : / / 1 9 2 . 1 6 8 . 1 . 3 2 : 1 3 1 1 / or h t t p s : / / l o c a l h o s t : 1 3 1 1 /.
    If you are using an intranet connection, your browser may display an error message. Allow the browser to ignore the certificate warnings.

  2. If asked to log in, enter the Windows software administrator username and password that was configured for the recorder.

  3. On the Server Administrator home page, the health of the system components are displayed in the workspace on the right.
    • To see the health of other system components, expand and select a different component from the System Tree on the left.
    • The table displayed in the workspace lists system components and their status:
    The system component is running normally.
    The system component has a non-critical warning.
    The system component has a critical failure.
    The system component status is unknown.
    • To see the details of a system component, select the system component from the workspace.

The Server Administrator is also used to customize the Redundant Array of Independent Disks (RAID) settings, assign a hot spare and remotely monitor the system health. For more information about the features in the Server Administrator, see the Help system provided in the software.

Replacing Hard Drives

NOTE
Before powering down the recorder for any upgrade, recovery or maintenance, back up critical recorder data and programs. For more information, see the Windows™ Upgrade and Recovery Guide for Avigilon Systems (link).
The operating system and the Avigilon Control Center software are mirrored on two hard drives at the back of the recorder. If one of the hard drives fail, you can replace the failed drive while the recorder continues to run from the other.
If your recorder is still under warranty, contact Avigilon Technical Support to replace the failed hard drive.
If more than two hard drives fail at the same time, contact Avigilon Technical Support immediately for recovery instructions.
Only replace a hard drive if the hard drive LED indicator and the Server Administrator displays an error.

  1. Open the Server Administrator.

  2. Check which hard drive has failed, then disconnect the drive through the Server Administrator software.
    Hard drives are installed at the front and back of the recorder. Be sure you can identify which hard drive needs to be replaced. Hard drives are installed also in the center of the 192TB or 224TB recorder.

  3. Remove the bezel.

  4. Depending on where the hard drive is located, perform one of the following procedures:

Guidelines
When replacing hard drives, observe the following general guidelines:

  • If only one drive is used, install the drive in the drive bay with the lowest device number. For example:

AVIGILON NVR5 STD 16TB W10 NVR5 Standard - Guidelines WARNING
Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock.
CAUTION
Do not operate the system without the cover for a duration exceeding five minutes. Operating the system without the system cover can result in component damage.
CAUTION
To ensure proper operation and cooling, all bays in the system and system fans must be always populated with a component or a blank.

Replacing a Hard Drive Blank
The hard drives on the Network Video Recorder are set up in a RAID configuration. This allows information to be recorded across several hard drives.
If one hard drive fails, there is enough information on the other hard drives for the recorder to continue recording video.
Depending on the recorder model, there may be hard drive blanks at the front of the recorder. You can replace the blanks with hard drives as required.

  1. Remove the bezel.AVIGILON NVR5 STD 16TB W10 NVR5 Standard - Remove the bezela. Unlock the bezel.
    b. Push the release button next to the lock.
    c. Pull the left end of the bezel then unhook the right end to remove the bezel.

  2. Press the release button and slide the blank out of the hard drive slot.

  3. Insert the hard drive all the way into the recorder then push the handle against the hard drive to lock it into place.

  4. Open the Server Administrator application and expand the System Tree.
    The new hard drive should be automatically added to the Physical Disks list. The list is typically available here: System > Storage > PERC H740P Mini (Embedded) > Connector 0 (RAID) > Enclosure (Backplane) > Physical Disks.

  5. Assign a task to the new hard drive or allow it to exist as an extra storage drive.
    It is recommended to use the new hard drive as a hot spare. Hot spares are hard drives that are available on standby in the event of a hard drive failure in the RAID. If that occurs, you can configure the system to automatically redirect recording to the unused hard drive.

To assign the new hard drive as a hot spare:
a. In the Task list, select Assign and Unassign Global Hot Spare.
b. Click Execute.
If the new hard drive is not displayed in the Server Administrator, try one of the following:

  • Refresh the browser.
  • Reboot the recorder.

Replacing Front or Back Hard Drives

  1. Locate the failed hard drive at the front or back of the recorder, depending on the model.AVIGILON NVR5 STD 16TB W10 NVR5 Standard - Back Hard Drives
  2. Press the release button on the front left of the hard drive.
  3. When the handle is released, pull the hard drive out of the recorder.
  4. Remove the four screws from the side of the hard drive carrier.
  5. Lift the failed hard drive out of the carrier.
  6. Insert the replacement hard drive into the carrier and screw it into place. The hard drive connectors should face the back.
  7. When the hard drive is secured in the carrier, insert the hard drive back into the recorder.
  8. Once the hard drive is inserted all the way in, push the handle against the hard drive to lock it into place.

The recorder immediately starts rebuilding the hard drive. The progress of the rebuilding is displayed in the Physical Disks panel or Server Administrator. This may take several hours.

LED Indicators

The following tables describe what the LEDs on the Network Video Recorder indicate.
Diagnostic Indicators
The diagnostic indicators on the front panel highlight system issues during system startup.
NOTE
The diagnostic indicators only light-up when the recorder is powered.

LED Indicator Description
System health and System ID • Steady blue — The system is powered on and

healthy. System health mode is active.
• Blinking blue — System identification mode is active.
• Steady amber — The system is in fail-safe mode.
NOTE
If the system health indicates a degraded or critical state, contact Avigilon Technical Support for assistance.
• Blinking amber — The system is experiencing a fault. Check the System Event Log.
For more information, see System Health and Identification Modes on page 22.
Hard drive| • Steady amber — The hard drive is experiencing an error. Check the System Event Log.
Temperature| • Steady amber — A thermal error has occurred.
Possible errors include:
o Temperature out of range
o Fan failure
Check that the fans are functioning correctly and the air vents are not blocked.
Electrical| • Steady amber — An electrical error has occurred.
Possible errors include:
o Voltage out of range
o Failed power supply
o Voltage regulator
Check the power status indicator to confirm if it is an issue with the power supply, and reseat the power supply unit, if the error persists.
Memory| • Steady amber — A memory error has occurred.
Check the System Event Log and reset the memory module, if the error persists.
PCIe| • Steady amber — A PCIe card error has occurred.
Restart the system, upgrade the device firmware and reinstall the card, if the error persists.

iDRAC Direct LED Indicators
The iDRAC Direct LED indicates if the iDRAC port is connected to a laptop or desktop computer. Figure 5: (1) The iDRAC Direct LED indicator

LED Indicator Description
Off The device is unplugged from the port.
Green for 2 seconds The device  is connected to the port.
Flashing green — on for 2 seconds and off for 2 seconds The device  is

recognized by the port.

Power Status Indicators
The power button on the front lights up when power is on.
Additional information about the power supply is provided by the power status indicator on the power supplies at the back. The following table describes what the LEDs indicate: Figure 6: (1) The power status indicator for 16TB – 64TB recorders

LED Indicator Description
Off Power is not connected.
Green Power is supplied.
Blinking amber There is a problem with the power supply.
Blinking green A firmware update is being applied to the power supply unit.
CAUTION

To prevent malfunction of the power supply unit, do not disconnect the power cord or unplug the power supply unit when updating
firmware.
Blinking green and turns off| The redundant power supply is mismatched. This only occurs if you have a secondary redundant power supply installed.
CAUTION
To prevent power supply mismatches, do any of the following:
Avoid mixing power supply units from previous generations of servers even if the units have the same power rating.
Replace only the power supply unit with the blinking indicator.
Identical power supply units must receive the same input voltages, be of the same type and support the same maximum power output.
Combining AC and DC power supply units is not supported.

Network Link Status Indicators
When the recorder is connected to the network, the recorder’s connection status LEDs above the Ethernet port display the recorder’s connection status to the network. The following table describes what the LEDs indicate:

Figure 7: (1) Link LED. (2) Connection activity LED.

LED Indicator Description
Off The recorder is not connected to a network
Link LED — green The recorder is connected to a network at the maximum port

speed.
Connection Activity LED — blinking green
Link LED — amber
Connection Activity LED — blinking green| The recorder is connected to a network at less than the maximum port speed.
Link LED — green
Connection Activity LED — off| The recorder is connected to a network at the maximum port speed and data is not being sent or received.
Link LED — amber
Connection Activity LED — off| The recorder is connected to a network at less than the maximum port speed and data is not being sent or received.

Hard Drive RAID Status Indicators
Each hard drive has its own set of LED indicators to show its activity and status. Figure 8: (1) Status LED. (2) Activity LED.
The Activity LED flashes green when the hard drives are working. The following table describes what the Status LEDs indicate:

LED Indicator Description
Green The hard drive is online.
Off The hard drive is ready for removal from the recorder.

NOTE
The indicator remains off until all drives are initialized after the system is turned on. Drives are not ready for removal during this time.
Two short green flashes every second| The system is identifying a new hard drive, or preparing a hard drive for removal.
Flashes green, amber, then off| The hard drive is predicted to fail.
Four short orange flashes per second| The hard drive has failed.
Flashes green slowly| The hard drive is rebuilding.
Blinks green for three seconds, orange for three seconds, and off for six seconds| The hard drive rebuild has been aborted.

System Health and Identification Modes
In the front left panel of the recorder, you can switch between system health and system identification modes:

  • Press the button to enable the system identification mode, which is used to identify a recorder deployed in a rack with other equipment.
    The blue indicator starts blinking.

  • Press the button again to switch back to system health mode.
    The blue indicator stops blinking.
    For more information about the LED indicators, see LED Indicators on page 18.

Resetting the iDRAC System
To reboot the iDRAC web interface without rebooting the operating system:

  1. Go to the front left panel of the recorder.
  2. Press and hold the system health and system identification button for 16 seconds until the cooling fans start spinning at full speed.

The iDRAC system restarts without changing any saved settings. It may take a minute or longer until the remote controller restarts.
For information about using the iDRAC web interface to perform the reset, see the Features Setup Guide Enabling iDRAC Enterprise.

For More Information

For additional product documentation and software and firmware upgrades, visit support.avigilon.com.
Technical Support
Contact Avigilon Technical Support at support.avigilon.com/s/contactsupport.
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