avigilon NVR4-HDDS-PACK-32TB NVR Standard Storage Expansion Pack Installation Guide

NVR Standard Storage Expansion Pack
Installation Guide
NVR4-HDDS-PACK-32TB
NVR4-HDDS-PACK-16TB
For
NVR5-STD NVR4X-STD NVR4X-STD

NVR4-HDDS-PACK-32TB NVR Standard Storage Expansion Pack

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1. guarantees the completeness or accuracy of the information contained in this document; or
2. is responsible for your use of, or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages) caused by reliance on the information presented herein.

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Introduction

This document is intended to guide Avigilon NVR customers through adding storage to their NVR system by setting up a second Avigilon Control Center (ACC) storage volume.
NVR and Hard Drive Compatibility
The NVR4-HDDS-PACK-32TB and NVR4-HDDS-PACK-16TB are compatible with the following NVR systems:

• HD-NVR4-STD-32TB
• HD-NVR4-STD-16TB
• NVR4X-STD-32TB
• NVR4X-STD-32TB-S16
• NVR4X-STD-16TB
• NVR4X-STD-16TB-S16
• NVR5-STD-32TB-W10
• NVR5-STD-32TB-S19
• NVR5-STD-16TB-W10
• NVR5-STD-16TB-S19

Second ACC™ Storage Volume Configuration

Required Components

• Avigilon NVR system
• Corresponding compatible NVR storage expansion pack. See NVR and Hard Drive Compatibility on the previous page.

Drive Installation

Front and Rear Drive Replacement

1. Press the release button to open the release handle for the hard drive carrier that is holding a hard drive blank.
2. Slide the hard drive carrier with the hard drive blank out until it is free of the hard drive slot.
3. The storage expansion pack’s drives can now be inserted into the open drive bay.
4. Close the hard drive carrier handle to lock the expansion pack hard drive in place.

Configuring the Extended Storage

You must configure the extended storage after you have installed all the drives. To configure this storage, download the Storage Expansion Kit for NVR4X-STD and NVR4-STD zip file, from the following page: https://www.avigilon.com/support/infrastructure/nvr-downloads
After you have downloaded the zip file:

1. Extract the contents to a convenient location on the NVR system.
2. Open the extracted files and locate the file called StorageExpansion.
3. Right-click the Storagen Expansion file and click Run as administrator.

The script will start the process of configuring the extended storage in the NVR system. This process will take approximately 24 hours.
After waiting 24 hours, follow the steps in Verifying Extended Storage Configuration below to confirm that the extended storage configuration is complete. Then, proceed to the next step, Initializing the Second Storage Volume on page 8.
CAUTION — Risk of losing data. Data will be lost if you do not allow the initialization process to finish running. To avoid this risk, wait for the time recommended in the table above so the storage is completely initialized and follow the steps below to verify extended storage configuration before continuing with adding the storage to ACC.
Verifying Extended Storage Configuration
After waiting the specified time, follow these steps to verify that the extended storage is completely configured:

1. Double-click the Server Administrator icon on your desktop.
2. If a Security Certificate warning opens, click Continue to this website (not recommended) to continue to the Server Administrator.
3. Use your windows credentials to login to the Server Administrator portal.
4. Use the navigation tree on the left-hand side to navigate to Storage > PERC XXXX > Virtual Disks.XXXX is the version of PERC controller.
5. Select Virtual Disks and check if Storage 2 has the state set as Ready.
6. If Storage 2 is not Ready, wait a few minutes and check again.
7. After Storage 2 is confirmed as Ready, navigate to the Alert Log (System > Logs > Alert) to check that the storage configuration initialization is complete.

Note: If RAID Initialization is not logged as complete after the Storage 2 state is confirmed as
Ready, contact technical support for assistance completing the RAID Initialization.

Initializing the Second Storage Volume

After you have created and configured the second storage, initialize it in the NVR.

1. Use the Windows search menu to open Disk Manager. The second storage volume is labeled Disk 2.

2. Right-click Disk 2 and select Initialize Disk.

3. Select the default GPT partition style and click OK.

4. After the disk is initialized, right-click the storage volume and select New Simple Volume.

5. The New Simple Volume Wizard will open. Click Next to continue with the wizard.

6. When asked to specify the volume size, leave the size set to its default setting and click Next. This will be the maximum storage size available in the new volume.

7. Select an unused drive letter to use for the new storage volume and click Next.

8. Configure the following settings on the Format Partition window and click Next:
   a. Select the Format this volume with the following settings option.
   b. Select NTFS from the File system drop-down list.
   c. Select Default from the Allocate unit size drop-down list.
   d. Enter the Volume label as Storage 2.
   e. Select the Perform a quick format option.

9. Click Finish to complete the New Simple Volume Wizard process.

10. You can now verify that the new storage volume is setup correctly by finding it in File Explorer listed under This PC.

Adding Extended Storage to the ACC System

Note: The following steps are performed on your ACC Server and Admin Tool, not on the NVR.

1. Open the ACC Admin Tool to start the process of adding the extended storage.
2. Shutdown your ACC server and wait for the process to finish.
3. Click the Storage icon ( ) to see all attached storage devices.
4. Click on the new storage volume in the Storage window (E:\ in this example) and click on Add Data Volume.
5. Click Add Data Volume. You are prompted to select the size of this new volume. Leave the size set to the default size and click OK.
6. Click OK on the Storage window. Wait for the ACC system to configure the new volume.
7. After configuration is finished, the new volume appears in the Storage tab of the ACC Admin tool.
8. You can now restart the ACC Server.

Limited Warranty

Avigilon warranty terms for this product are provided at avigilon.com/warranty.

For More Information

For additional product documentation and software and firmware upgrades, visit support.avigilon.com.
Technical Support
Contact Avigilon Technical Support at support.avigilon.com/s/contactsupport.

References

• End-to-End Security Solutions | Avigilon (Openpath & Ava)
• All Brands Limited Warranty & Product Policies
• Avigilon Support Community
• Avigilon Support Community
• Avigilon Support Community
• Avigilon Support Community
• Avigilon Customer Support

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