croma CREL024HBB024602 60cm HD Ready LED TV User Manual

croma CREL024HBB024602 60cm HD Ready LED TV

Product Information

The Croma LED TV is available in two sizes : 24 inches and 32 inches. The model numbers for the respective sizes are CREL024HBB024602 and CREL032HBC024601. The TV features a screen resolution of 1366×768 pixels. It has 2 HDMI ports, 2 USB ports, and a PC input for connectivity. The package includes the main unit, TV stand (2 pieces), wall mount kit (1 piece), AAA batteries for the remote control (2 pieces), optical audio out, earphone out, TV stand screws (4 pieces), and a user manual.
The TV comes with various safety instructions. It should not be mounted on walls with seepage issues or below ACs to avoid electrical short circuits and damage due to moisture. The power cord should be secured properly to avoid tripping hazards. Old and new batteries should not be mixed to prevent explosions. The plug and socket should be tightly fitted to avoid electrical sparks and damage to the product.
The TV has bottom connectivity options including optical out for connecting to an external digital audio device, HDMI 1 and HDMI 2 for better picture and sound quality from DVD players or set-top boxes, and RF/TV IN for connecting an antenna cable for better signal reception.
There are also side connectivity options that are not mentioned in the given text.
The TV’s OSD menu can be accessed by pressing the MENU button on the remote control. The PICTURE settings can be adjusted using the buttons on the remote control. Similarly, the SOUND settings can be adjusted using the MENU button and other buttons on the remote control.
The TV’s OSD language is English by default. There are additional settings such as OSD Timer, Blue Screen function, Transparency adjustment, Restore Default, Software Update via USB, and Key Lock for panel lock.
The technical specifications of the TV include the screen size, resolution, PP modes, audio output, sound modes, supported video and audio formats, power supply, power consumption, and included accessories such as the remote control, table top stand pair, wall mounting brackets, batteries, and instruction manual.

Product Usage Instructions

1. Mounting : Ensure that the wall where the TV will be mounted does not have seepage issues or AC units above it to prevent damage from moisture. Follow the instructions provided in the user manual for wall mounting or use the included TV stand.
2. Power Connection : Securely connect the power cord to the TV and ensure that the plug and socket have tight contacts to avoid electrical sparks or damage. Use cable ties or cord binders to manage loose wires and prevent tripping hazards.
3. Connectivity : Use the provided HDMI ports for connecting external devices like DVD players or set-top boxes for better picture and sound quality. Connect the antenna cable to the RF IN socket for better signal reception. Additional side connectivity options are available but not mentioned in the given text.
4. OSD Menu Navigation : Press the MENU button on the remote control to access the OSD menu. Use the buttons on the remote control to navigate and select different settings like PICTURE and SOUND.
5. Adjusting Settings : Within the PICTURE or SOUND settings, use the buttons on the remote control to select specific items and adjust their values as desired.
6. Returning to Upper Menu : Press the MENU button on the remote control to return to the previous menu or the upper menu.
7. Additional Settings: Explore other settings in the OSD menu such as OSD Timer, Blue Screen function, Transparency adjustment, Restore Default, Software Update via USB, and Key Lock for panel lock.

Product Features

Package Contents
This package contains the items mentioned below. In case, any of these components are missing, contact Croma Customer Care at 1800-572-7662 immediately.

• Main Unit : 1N
• AAA Batteries : 2N
• TV Stand Screws : 4N
• TV Stand : 2N
• Remote Control : 1N
• User Manual: 1N
• Wall Mount Kit : 1N

Safety Instructions Read the instruction manual carefully before operating the product.

1. Use attachments/accessories supplied with the product only.
2. For electrical and safety information, please refer to the rating label at the rear side of the television set.
3. Do not expose the television set to rain, moisture or humid atmosphere to avoid the risk of fire or electrocution.
4. Do not expose the television set to direct sunlight or any other heat radiating sources such as candles, stoves etc.
5. Do not mount the television on any wall that may have seepage issues or below ACs, as this may cause electrical short circuit and permanent damage to the TV due to moisture
6. Please mount the television set securely to a wall or place it on a stable surface with the base stand attached to the TV set to avoid personal injury or damage to the TV set.
7. Do not obstruct any vents provided on the television for ventilation as this will result in overheating of the product.
8. Do not put any objects such as pins or any other metal objects inside the television set as this may result in permanent damage due to electrical shock.
9. Donot put any kind of water container close to the TV set as this might accidentally result into a water spillage on the TV set.
10.  Secure the power cord properly with cable ties or cord binders to avoid tripping over loose wires which may cause displacement or fall of the TV from its original position.
11. Do not mix old & new batteries to avoid explosions.
12. Ensure correct polarity while inserting batteries in the remote control.
13. Old batteries may leak and damage the remote control. Always remove batteries as soon as they become weak or in case the remote is not going to be used for a long time.
14. For best performance, the batteries should be replaced on a yearly basis or when remote operation becomes erratic.
15. For proper functioning of the remote, remove any obstacle between the TV and the remote control unit.
16. Do not keep any source of naked flames such as candles, adjacent to the TV; this may result in a hazardous situation.
17. During thunderstorms and heavy rains, please disconnect power supply and remove the antenna plug.
18. Ensure proper grounding before plugging the TV into an electrical power socket.
19. Ensure that the plug and socket are tightly fitted and do not have any loose contacts as this might result in an electrical spark and permanent damage the product.

Know Your Product
On the rear side of the TV set following connectivity options are available.

Bottom Connectivity

• OPTICAL OUT : Connect to an external digital audio device HDMI 1 and HDMI 2: For better picture and sound quality, connect the HDMI (High Definitions Multimedia Interface) out from standard DVD player or Set top box to HDMI input port of TV / HDMI uses single conn. for Audio and Video does not support Dolby Digital.
• RF/TV IN : Connect Antenna cable to the RF IN Socket on rear of the TV. For a better operation of the set, good signal is required. Use external antenna in a weak sianal area

Side Connectivity

• VGA : This input allows connecting a personal computer (Desktop or laptop) to the TV unit with a VGA cable. PC AUDIO: This input allows connecting the PC audio signal to the
• TV. AV IN 1: Connect the Video & UR audio out of standard DVD player/ STB to AV IN port of the TV using AV cable. Then select AV source from Source OSD using Input key or remote. Press PLAY on player to start content.
• MEDIA 1 & MEDIA 2: Connect a standard MEDIA drive and select Multimedia source on Source OSD by pressing Input key on remote. Press OK/Right Key on the remote to enter the Multimedia source. Select the type of media file (Images/ Music/Movie/Text) to play. It plays the content of MEDIA on the TV panel. CH+/- & VOL+/- can be used as UP/Down and OK/Right operations in Multimedia source. MEDIA to MEDIA file transfer can also be done. Earphone: This Port is used to connect Earphone/L-R out with TV to Home theatre or Earphone.

Input Modes
There are five input modes in this television set, please refer to the diagram below.

1. RF ATV mode
2. Composite/AV-IN mode
3. HDMI1/HDMI2
4. PC mode
5. MEDIA 1 & MEDIA 2

TV Mode : This mode is used to receive signals from terrestrial antenna to the TV. This set is equipped with a digital tuner to receive digital signals from digital broadcast.
AV-IN Mode: This mode is also known as composite mode; it carries the video signal over the terminal marked in yellow and carries the audio signal over the terminal marked in red and white The AV Input allows connecting audio video devices such as DVD player, Set top box, PSP player etc. to the television set.

HDMI 1 and HDMI 2
This mode is known as High Definition Multimedia Interface; it carries both the audio and video signal over a single cable. For best picture quality result, always choose and use HDMI mode.

Note

1. For using the HDMI connectivity, the video source such as Set top box, DVD player should have HDMI output.
2. Establish a secure connection between the HDMI port, both in the TV and the video source with the help of a HDMI cable (Not provided along with this TV).
3. Purchase a good quality HDMI cable.

MEDIA 1 & MEDIA 2
The TV can read, decode, and play music, audio and video files stored on MEDIA thumb drive or an external hard drive. Select the MEDIA mode while playing media files stored in thumb drive or external hard drive.

There are two MEDIA ports available on this television set. The table above highlights the various formats available ie video, photo, audio & text which the TV could play. through MEDIA

Remote Functions

Menu Function

Picture

1. Press the “MENU” button on the remote control to enter the OSD menu. Then press  buttons to select the “PICTURE”.
2. Press button to select the desired item to enter.
3. Press button on the remote control to adjust desired item.
4. Press the “ MENU ” button on the remote control to return to the upper menu.

• Picture Mode : There are four pre-programmed default picture modes (user, mild, standard and dynamic) in this television set.
• Contrast : Adjust the lighter and darker areas of the image.
• Brightness: Adjust the absolute value of brightness.
• Sharpness : Enhance the object edges for the picture details.
• Colour : Adjust the absolute value of color tones.
• Tint : In color theory, a tint is a mixture of a color with white, which reduces darkness, while a shade is a mixture with black, which increases darkness. Both processes affect the resulting color mixture’s relative brightness. A tone is produced either by mixing a color with grey, or by both tinting and shading tint (only can be change on NTSC signal).

Colour Temperature : Select the colour temperature of the picture.

• Red : Adjust the red color of picture.
• Green : Adjust the green color of picture.
• Blue : Adjust the blue color of picture.
• Aspect Ratio : Adjust the screen ratio 4:3, 16:9, Zoom1, Zoom2.
• Noise Reduction : Choose the noise level High / Middle / Low / Off to improve the quality of the picture. Eco Vision: Adjust the TV’s brightness level to reduce over all power consumption.
• Black Tone : This make your TV’s blacks blacker than they already are.
• Flesh Tone : Allows you to refine the flesh colors in the pictures without effecting the other colors on screen.

Sound

1. Press the “ MENU ” button on the remote control to enter the OSD menu. Then press buttons to select the “ SOUND “.
2. Press button to select the desired item to enter.
3. Press button on the remote control to increase or decrease the value of desired item.
4. Press the “MENU” button on the remote control to return to the upper menu.

• Sound Mod e: There are four pre-programmed default bass treble sound modes (user, standard, music, movie, sports) in this television set. These pre-programmed modes are standardized for Bass and Treble. Other functions like balance, surround sound and AVL can also be adjusted.
• Treble : Adjust the high frequency sounds in user mode.
• Bass: Adjust the low frequency sounds in user mode.
• Balance : This function allows to direct the sound either to the left speaker or right speaker on a scale of -50 to +50.
• Auto Volume : Auto Volume is a feature on TV that helps to avoid volume fluctuation when changing between channels or sources on the TV.

Channel Settings (Use For ATV)

1. Press the “ MENU ” button on the remote control to enter the OSD menu. Then press buttons to select the “CHANNEL”.
2. Press button to select the desired item to enter.
3. Press  button on the remote control to adjust the desired item.
4. Press the “ MENU ” button on the remote control to return to the upper menu.

• Auto Tuning : Tuning the program automatically.
• Manual Tuning: Select the frequency of channel, for searching.
• Programme Edit: Select programme edit to edit the programme, you have searched.

Option

• OSD Language : The default OSD language in this television is English.
• OSD Timer : Adjust the time of OSD.
• Blue Screen : The screen will turn blue automatically if you open the function when there are no signal.
• Transparency : Adjust the transparency of OSD (off, low,middle,high).
• Restore Default : Resets TV to factory default setting.
• Software Update (USB) : For the future software upgrade or for the service related issue, USB update function can be selected.
• Key Lock : Can lock panel key.

Time Settings

• Clock : Adjust the Time.
• Date : Use left-right navigation to set date.
• Month : Use left-right navigation to set month.
• Year: Use left-right navigation to set year.
• Hour: Use left-right navigation to set hour.
• Minute: Use left-right navigation to set minute.
• Off Time: Allow you yo set the Off Timer after which the TV will turn off.
• On Time : Allow you yo set the On Timer after which the TV will turn on.
• Sleep timer : This function can be used to turn off the TV set at a desired time. You can set it to turn off after 10,20, 30,60,90,120,180,240 minutes.
• Auto Sleep: If signal isn’t available for five minutes, it goes to Auto Sleep mode. You can select the period for Auto Sleep from the following options: 5 hours, 4 hours, 3 hours, and Off.

Technical Specifications

E-Waste MANAGEMENT (Disposal Policy)
This symbol on a product and/or accompanying documents means that the used electrical and electronic products should not be mixed with general household waste. For proper treatment, recoveries, recycling, etc., this product needs to be taken to the designated collection points, where they will be accepted on a free of charge hasic Alternatively, user may be able to return the product to Croma Stores on the purchase of a new product. Disposing off this product correctly will help save valuable resources and prevent any potential negative effect on human health and the environment, which could otherwise arise from inappropriate waste handling. Please contact Croma Customer Care at 1800-572-7662 for further details on your nearest designated collection point. Penalties may be applicable for incorrect disposal of waste, in accordance with the Indian legislation.

BEE ATTENTION
This product is qualified. for the BEE Star rating in the ‘Energy Saving’ Mode. The Objectives of Star Labeling Program is designed to promote energy efficient products and practices. When the television is initially set up, it is designed to meet the BEE Star Labeling requirements while maintaining optimum picture quality.

• Changes to certain functionalities of this television (TV Guide, Picture/sound etc) may change the power consumption.
• Depending on such changed setting (eg., Retail mode, the power consumption. may vary which possibly could exceed the stated energy consumption. To reset the television to Star rating, qualified settings, select ‘Energy Saving’ mode from the initial set-up procedure in ‘factory setting under the ‘Set-up’ menu

Product Packaging
Product packaging has the purpose of protecting an appliance from damage that might occur during transportation. The materials used for packaging are recyclable and are selected on the basis of respect for the environment and ease of disposal, with an aim of material reintegration to the production cycles. This mechanism not only allows reduction of the volume of waste but also makes a more rational usage of non-renewable resources possible.

WARRANTY CARD
Name Of The Product Name Croma LED TV

Model No

• Croma 60cm HD Ready LED TV CREL024HBB024602
• Croma 80cm HD Ready LED TV CREL032HBC024601

Warranty on your Croma LED TV

• This warranty is applicable for a period of Twelve months (12) from the date of purchase of the product. • In case of commercial usage of this product, warranty period would be limited to Three months (3) only.
• This warranty will be terminated automatically after the period of Twelve months (12) from the date of purchase, even if the product was not in use during the warranty period for any reason.

Infiniti Retail Limited, (“IRL”) guarantees the product purchased to be free from defects resulting from the use of faulty parts or poor workmanship during its manufacture. subiect to terms of the limited warranty (“Warranty”)

• Croma Customer Care Manager
• Infiniti Retail Ltd.
• Unit No 701 & 702, 7th Floor,
• Kaledonia, Sahar Road, Andheri (East),
• Mumbai – 400069, India.
• Customer Care Number : 1800-572-7662
• Email : customersunnor@croma.com

Instruction for Customers

1. You should retain the warranty card / Invoice for records and shall compulsorily produce the same in the event of any repairs during the Warranty Period.

2. In the event of any defect in the product, you are requested to register a complaint by visiting the Customer Service Desk at a nearby Croma Store or by connecting to the Customer Care no. at 1800-572-7662 Terms & Condition: 1. All the repairs during the warranty period shall be carried out only through service centers authorized by Croma.
   2. On acceptance of claim for repairs made by the customer during the warranty period, Croma may arrange for an employee, agent or contractor of Croma (“Authorized Repairer”) to visit the customer premises where in the product is in use or is installed (“Product Location”) to assess the Warranty Claim and if necessary, carry out any requisite repairs or replacements as the case may be.

3. Croma shall provide the service in accordance of warranty terms only to the products installed within the municioal limits of the store from where it was purchased. If the product is installed outside the municipal limits then the customer shall be responsible for arranging to bring the product to the store at his own risk and cost.

4. In case where the product needs to be re-installed & where the unmounting from the wall is more than a height of 1.2m,then Croma reserves the right to unmount the same on chargeable basis. The detailed condition and the applicable charges are annexed at the end of this document earmarked as “Annexure A”.

5. For the purpose of this warranty,
   “Warranty Period” shall mean as following

   • For television used for non-commercial purpose: a period of Twelve months (12) from the date of purchase as may be mentioned on the invoice.
   • For television used for commercial purpose : a period of Three months (3) from the date of purchase as may be mentioned on the invoice.
   • For accessories received along with the television : a period of Six months (6) from the date of purchase as may be mentioned on the invoice.

6. While Croma shall take all possible steps to repair or resolve the issue at the earliest, however it is expressly stated herein that Croma shall not be under any obligation to provide the resolution within any specified number of days

7. Warranty provided herein shall exclude the following and there by any claim made in respect of defect, damage or loss attributed to the following reasons shall not entertained or accepted under the terms of warranty. The claim shall not be accepted as rightful case for warranty under following conditions

   • Improper setting up, installation or positioning of the product, improper adjustment of settings and controls as may be associated with the product. For the purpose of this warranty, the term “Improper” shall mean and include using the product in any manner other than as mentioned in the user manual.
   • Dismantling, repairing, servicing or other work carried out on or in relation to the product by any person other than an authorized service provider of Croma. Such an action shall render this warranty void from the date of such action.
   • Use of defective or incompatible parts or accessories with or in relation to the product.
   • Exposure of the product to excessive heat or moisture or other hostile environmental conditions, including damage caused due to dust, rodents, insects, rust, corrosion, salt build-up or inadequate ventilation.
   • Viewing of an image or images on the display screen of the product for an extended period of time, it is hereby stated that permanent damage can be caused to a television if still or repetitive images are left unchanged or used on the screen for an extended period of time. For the purpose of this clause “extended period of time” shall mean a period of 15 to 20 days.
   • Electrical issues, including power surges, spikes or dips, or incorrect or fluctuations in voltage or current;Externally or other interference resulting from or caused by or to other products and/or sources;
   •  Use of any other equipment, systems, utilities, services, applications, parts or other items not supplied or authorized by Croma;
   • Cosmetic, structural or mounting items associated with the television, including brackets, wall mounts, shelves or doors;
   • Consumable (for example, bulbs, globes, batteries and cables) or lost parts or accessories associated with the television.
   • Normal wear and tear of the television.
   •  Accident, theft, vandalism, misuse, abuse, negligence, collision with another object, operation of a computer virus, fire, flood, liquid spillage or ingression, earthquake, thunderstorm activity, acts of God or any other event or circumstance occurring in relation to the television which is beyond the reasonable control of Croma;
   •  Any incompatibility arising during usage with inverter due to power sharing canabilities of the inverter
   • Issues arising from incompatibility with mobile devices during screen mirroring or screen casting.

8. Without limiting any other provisions of this Warranty and to the maximum extent permitted by law, this Warranty shall not apply, and Croma will not be liable for any Claim made here, in relation to the product on occurrence of any one or more of the following conditions

   • The product was not purchased by the customer in India, or was not purchased as a brand-new product, or such purchase was made through an outlet which at the time of such purchase was not authorized to sell the product.
   • The serial number on the television has been damaged, modified or removed.
   • Wherein customer owes any outstanding amount to Croma payable against any services availed previously or with against any purchase made through Croma.
   • Any hardware or software associated with the product has been accessed or tampered or compromised due to any action undertaken by the customer or any third party
   • On account of breach of any terms and conditions as stated under this warranty.

9. Once the claim as raised under this warranty is accepted by Croma, Customer hereby undertakes to adhere and comply with the following conditions

   • That customer shall comply with necessary directions as may be given by Croma or it’s authorized service centers for due fulfilment of terms of warranty.
   • That the customer acknowledges that Standby unit may or may not be provided while the product is being transported, examined, repaired or replaced under this warranty.
   • That the customer acknowledges that any parts used in the repair of the product (if applicable) may be new or refurbished and may be different to or cost less than the original parts.
   • That the customer acknowledges that if any request is made to Croma for arranging the visit to the product location, or to any Authorized Service Provider to carry out any repair, or to provide any products or parts, outside the scope of a Warranty Claim Croma shall have the liberty to charge the customer for all such visits, services and assistance.
   • That the customer acknowledges that the terms of warranty and its corresponding benefits are restricted to the original buyer and therefore are non- transferable in nature.

10. If the product in question can access any software application, content and / or services provided by any third party whether through the Internet or otherwise, then the disclaimer which appears when you first set up the television and which is also contained as a separate document in the packaging provided with the television shall apply. Below mentioned are the application clauses;

    • Various OTT Platforms & applications available in the The App Store may undergo license revision to the associated launching platforms. Therefore, it might cause a particular App to stop working and in such cases their workability will not be warranted.
    • Any unlicensed applications used in the TV by the customer is the sole responsibility of the customer and Croma cannot be responsible or any unlicensed application
    • Application available in TV portal are licensed for particular version, this can only be upgraded to a newer version at sole discretion of GTV OS.

11. Defective on Arrival (DOA):
    Any defect/failure related to hardware (Panel, Motherboard/ Electronic and Electrical parts) within 14 days from the date of purchase, the product will be replaced with a new one on customer request. Any issues with regards to software/ apps/ picture-hang will be rectified by a software update and DOA replacement will not be provided. All defects reported after 14 days from the date of purchase, the TV will be fixed with required repairs, the product will not be replaced. If the product is approved for replacement, complete packing material with accessories is required.

Zero Dot Warranty Terms and Conditions

1. This product comes with Twelve months (12) of Zero Dot Panel Replacement Warranty.
2. Defective pixels in the television where the visible number of those defective pixels are less than or equal to the acceptable number of defective pixels mentioned in the manufacturer’s specifications (or where there are no such specifications relating to defective pixels for the television, then if there are less than 12 defective pixels), it is hereby acknowledged that a normal limitation of the technology for LCD (and the associated manufacturing processes) is for the screen to exhibit some bright, dark or partially lit pixels.

ANNEXURE
A If the product which is the subject of the Warranty Claim is positioned higher than 1.2 mm from floor level, is ceiling or wall mounted, was installed using aftermarket mounts and/or stands or was not installed by Croma Service Center, then Croma may also charge you additional amount relating to the removal and/or reinstallation of the product. The charges may be applicable as follows

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