Telepass K1 SAT Highway E-Toll Payment Device User Manual
- June 12, 2024
- Telepass
Table of Contents
Telepass SAT
Technology ETOLLK1TL
User manual
Quick Guide
General warnings
Please read the instructions carefully before using the device. For details on
payments, warranty, contractual obligations, regulations and conditions in
each country where the device is used, please see the service contract.
Avoid device damages
Do not tamper with or attempt to open the unit.
Do not submerge in liquids and protect against rain and/or showers.
Keep away from heat, flames and magnetic fields.
Keep out of reach of children.
The use of the device is permitted only in the presence of electrical
protections on the vehicle.
Guarantee correct operation
Carefully follow the installation instruction.
Do not use the device if it appears damaged.
If the device emits smoke, remove it from the support and take it out of the
vehicle. Contact customer service immediately to return it to the service
provider.
If liquid leaks from the device, do not touch it with your bare hands. Contact
customer service immediately to return it to the service provider.
DO NOT
Do not disconnect the power cable from the device.
Do not use the device in a vehicle other than the one for which it was
supplied. If the license plate has been changed, make sure to use the device
on the correct vehicle.
Do not use more than one device with the same active services in the same
vehicle; this can cause interference between devices, malfunctioning and
double transit charges may be billed. In such cases, Telepass cannot reimburse
the extra amount paid.
DESCRIPTION
Box contents
A – K1 Telepass SAT device
B – Power cable
C – Two Velcro strips
D – Cleaning wipes
E – Vehicle declaration
F – Safety notices
A Quick Guide for using the device is found on the inside of the packaging.
Keep the packaging to be able to consult it at any time.
Travel documents (GO Austria and Scandinavia service only)
The vehicle declaration (supplied with the device) and any documents that
prove it belongs in a specific toll group (registration, COP, CCA, ECMT) must
always be on-board the vehicle that uses this device. The driver can also
consult the vehicle declaration using the Telepass Truck App.
Operations
This device performs e-toll payment when passing through dedicated lanes, with
detection gates (freeflow service) or by means of satellite localization
systems.
Never disconnect the power cable. The device only works if powered. Traveling
on toll roads when the device is not operative may result in fines.
Where the radio system is used, the passage is detected by antennas placed in dedicated lanes, or on gates positioned in various points of the road network, where the free-flow service is available. While passing through a gate, sound signals and messages on the screen indicate the device is functioning correctly.
Where a satellite service is active, the GNSS detects the passage of the vehicle on toll roads. The device is only active when correctly installed and the instrument panel is switched on. It communicates with the driver through acoustic signals, light signals (LEDs) and voice messages. The driver can access the device’s functions both using the Telepass Truck App, and directly on the device.
Cross the tollbooth
Risk of accident. Follow the directions and speed limits indicated by the
highway authority near tollbooths.
Stay at least four meters away from the vehicle in front of you. If the
traffic light is red, use another tollbooth.
Device structure
A – Status LED (red/green)
B – Function/confirmation button
C – Adjustment buttons (+/-)
D – Communication LED (red/yellow/green)
E – Microphone (not used)
F – Configuration button (not used)
G – Speaker
H – Power inlet
Button behavior
The buttons on the device allow the functions to be accessed even without
using the Telepass Truck App.
Function button| Press once to access the functions or to confirm the current
setup.
Press twice to return to the previous function from the current one.
Keep pressed for 30 seconds to exit the functions.
---|---
Adjustment buttons| Press to navigate the functions and the options or change
the volume level.
In the event of extended inactivity, the device exits from the setup
automatically and returns to the “Home page” function.
Status LED
The status LED lamp indicates the device’s function and warns of any faults
during use and during setup.
(green) | On and steady | Device functioning Power supply from vehicle correct |
---|---|---|
(green) | Flashes once during setup | Setup accepted Power supply from vehicle |
correct
(off)| –| Device is off Device non connected Do not travel on toll roads.
(red)| On and steady| E-toll payment is not active Device fault Do not travel
on toll roads.
(red)| Flashing| Device non functioning correctly Power supply disconnected
or device overheated Check the “Fault messages” section.
(green)| Flashing three times when the vehicle is switched off| Device
deactivated
Communication LED
The communication LED lamp indicates dialog with the device and accompanies
the voice messages.
(green) | Value confirmed |
---|---|
(yellow) | Voice message being read |
(red) | Value refused The value selected is not allowed. Select a permitted |
value.
Sound signals at transit detection
When entering into radio detection areas, the device emits sound signals.
| Transit recorded.
---|---
| Transit recorded, yet the device is signaling a fault.
| Transit NOT recorded.
| When entering into satellite detection areas, the device does not emit sound
signals.
SETUP FROM THE DEVICE
Function navigation diagram
The device functions are accessible according to the following diagram:
Consult the data
NOTICE: sanction risk. Before departing, make sure the data set on the
device and the real vehicle specifications match.
- Press the function button: the device announces “K1 configuration”.
- Press the + or – button: the devices announces “K1 information”, then press the function button to confirm.
- Press the + or – button to select the information for consultation, then press the function button to confirm the desired adjustment: the device announces the information recorded.
It is possible to consult the following information:
- device identification
- software installed
- any faults recorded
- active services
- vehicle plate number
Select the language
- Press the function button: the device announces “K1 configuration”.
- Press the function button to confirm: the device announces “Tolling configuration”.
- Press the + or – button: the device announces “Language selection menu”.
- Press the function button to confirm: the device reads the currently set language.
- To change the current language, press the + or – button to select the desired language.
Then press the function button to confirm. The device announces the language set.
Check and modify the number of axles
Consider all vehicle and trailer or semi-trailer axles, including the double
tandem axle and liftable axles.
For caravans and buses, do not consider any trailers.
Check the number of axles set on the device and change it if necessary. Review
the setting each time a trailer is hooked up or removed.
NOTICE: modify the settings with the motor on but with the vehicle
stopped.
- Press the function button: the device announces “K1 configuration”.
- Press the function button to confirm: the device announces “Tolling configuration”.
- Press the function button to confirm: the device announces “Axles configuration”.
- Press the function button to confirm: the device announces the number of axles currently set.
- To modify the current settings, press the + or button to select the number of axles desired, then press the function button to confirm: the device emits a short acoustic signal and announces the number of axles set.
Each time the settings are changed, a notification is sent to the Telepass Truck App.
Check and modify the vehicle weight
NOTICE: modify the settings with the motor on but with the vehicle
stopped.
- Press the function button: the device announces “K1 configuration”.
- Press the function button to confirm: the device announces “Tolling configuration”.
- Press the function button to confirm: the device announces “Weight configuration”.
- Press the function button to confirm: the device reads the weight range currently set.
- To modify the current settings, press the + or button to select the weight range desired, then press the function button to confirm: the device emits a short acoustic signal and announces the weight range set.
Each time the settings are changed, a notification is sent to the Telepass Truck App.
TELEPASS TRUCK APP
Why install Telepass Truck
Download the Telepass Truck App for a complete user experience.
The App allows quick, easy-to-use communication with the device and performs
the following activities using a smartphone:
- Read messages about the device status.
- Check or modify the axle and vehicle weight settings.
- Check the vehicle information.
- Check the active services.
- Consult the manual for use and installation.
Install the App
Scan the QR code to install the Telepass Truck App.
Register and login
To use the App, register as follows:
- Launch the App.
- Enter your email.
- Use the OTP code you receive at the email address entered to complete the registration procedure.
- Turn on the vehicle: the device code automatically appears in the OBU ID field and it cannot be modified.
- Select Log in: the device and App are connected and the Dashboard page opens.
Main page
Dashboard| Displays the identification and status of the device, active
services, and current weight and axle settings.
---|---
Configurations| Allows the language, weight and axles of the vehicle to be
changed.
Manuals| Allows the installation and use manuals for the device to be
downloaded.
Info| Displays the vehicle information.
Menu| Allows the user data, Terms and Contract Conditions to be consulted.
Notification| Allows you to read any notifications received.
TELEPASS TRUCK APP SETTINGS
Check the data and device settings.
The Dashboard page shows the following information:
- device status and identification
- language set
- weight and number of the axles set
- any notifications received
Check the vehicle data
The Vehicle Info page shows the following information:
- vehicle plate and nation
- emissions class
- tractor axles and weight
Select the language
- Select the language desired, then press OK.
- Select Save to confirm the settings.
Set the vehicle weight
- Select the correct weight category, then press OK.
- Select Save to confirm the settings.
Set the vehicle axles
- Select the correct number of axles, then press OK.
- Select Save to confirm the settings.
Display the notifications
This page shows the notifications received.
TRAVELING
Before departing (GO Austria service only) NOTICE:
- Check that the information on the vehicle declaration supplied with the device corresponds to the actual vehicle and device installed.
- Make sure the number of axles and other data match the real vehicle specifications.
Before departing (Viapass Belgium service only)
See enclosed sheet Mandatory instructions to travel in Belgium (Viapass
service).
Before departing (Scandinavia service only)
NOTICE: check that the information on the vehicle declaration supplied
with the device corresponds to the actual vehicle and device installed.
Before departing (only LKW-Maut in
Germany and eToll Poland EETS service)
NOTICE:
- Upon departure, make sure that the weight set matches the maximum transportable weight (trailer included, if any).
- Make sure the number of axles and other data match the real vehicle specifications.
Before departing (only HU-GO Hungary, LSVA Switzerland, and TOLLPASS Bulgaria
service)
NOTICE: make sure that the number of axles and other data match the
actual vehicle specifications.
Fault messages
The device may indicate the following faults.
Message | LED | Description | Required action |
---|---|---|---|
LTE anomaly |
(red)
| No radio signal| Pay the transit with another means of payment.
GNSS anomaly|
(red)
| No satellite signal
OBU Blocked, contact the service provider|
(red)
| Device blocked by the service provider| Do not use toll roads.
Contact the service provider.
Service is not active in this area|
(red)
| E-toll payment services not active in the transit area
Tampering anomaly, please contact the service provider|
(red)
| Attempt to tamper with the device detected| Do not use toll roads.
Contact the service provider.
OBU battery alert, please connect the original power cable to the OBU as soon as possible|
(flashing red)
| Power cable disconnected| Reconnect the power cable
OBU temperature warning, please contact the service provider|
(flashing red)
| Device overheated| Switch off the vehicle and wait for the device to cool down.
CARE FOR THE DEVICE
Cleaning
Use a soft cloth, dampened with a multipurpose detergent to clean the unit.
NOTICE:
- Do not spray detergent directly on the device.
- Do not use solvents or abrasive materials.
Device return
Never dispose of the device as standard urban waste.
Dispose of at a local WEEE recycling center or return to your local contact
company or to Telepass SpA.
Technical characteristics
Dimensions | 95 x 66 x 27 mm |
---|---|
Weight | 120 g |
External material | Recyclable plastic (ABS) |
Protection grade | IP 41 |
Working temperature | -30 °C to +70 °C |
Storage temperature | 5 °C to +40 °C |
Power from vehicle | 5 V DC – 2 A (min.) |
Internal battery | Rechargeable battery (supercap) 3.9 V DC/155 mAh (@ 3.67 V) |
– 311 mAh (@ 3.90 V)
Residual voltage (DSRC only)| 3.0 V DC – 225 mAh (cr2032)
Radio-frequency band| 2G (GSM): 900/1800 MHz 3G (WDCSMA): 900 MHz LTE (FDD):
700/800/900/1800/2600 MHz GNSS: 1151–1214/1215.6–1350/1559–1610 MHz DSRC:
5.785-5.815 GHz
Output power| 2G (GSM): Class 1 (30 dBm ±2 dB), Class E2 (26 dBm ±3 dB), Class
4 (33 dBm ±2 dB), Class E2 (27 dBm ±3 dB)
3G (WDCSMA): Class 3 (24 dBm +1/-3 dB) LTE (FDD): Class 3 (23 dBm ±2 dB) DSRC:
-14 dBm
GNSS standards| GPS, Galileo, GLONASS
Back label
A – Manufacturer’s name and information
B – Model name and technical data (IP rating and power supply)
C – Device serial number and bar code for DSRC module information
D – QR code to access the Telepass website
Other markings
| Device subject to the WEEE Directive (2012/19/EU).
---|---
| Device nit subject to the RoHS Directive (2011/65/EU).
| CE marking
Safety and approval conformity
Hereby, the manufacturer Telepass SpA declares that the ETOLLK1TL type radio
equipment is in compliance with Directive 2014/53/EU. The full text of the EU
declaration of conformity is available at the following Internet address:
https://www.telepass.com/en/truck/support
CE | 0051-RED-0118 |
---|---|
Approval | NSAI as per UNECE R10 regulation |
Warranty
For further information on the warranty, please see the service contract and
contact the service provider.
Manufacturer’s data
Telepass SpA
Via Laurentina, 449 – 00142 Rome (RM) – Italy
www.telepass.com
Telepass SAT
Quick Guide
Technology ETOLLK1TLhttps://qrco.de/bdQyma
Download the Telepass Truck App, register and use your device!
Manufacturer’s data
Telepass SpA – Via Laurentina, 449 – 00142 Roma (RM) – Italia – www.telepass.com
A: Status LED (red/green)
B: Function button
C: Adjustment buttons (+/-)
D: Communication LED (red/yellow/green)
LED A|
---|---
| Device switched on
x1| Command confirmed
| Device in standby or switched off
| E-toll payment is not active
| Device fault
x3| Device deactivated
LED D|
| Value accepted
| Voice message being read
| Value refused
SETUP
B x 2
Returns to the previous function.
B x 30 s.
Exits the functions.
Sound signals at transit
Consult the manuals, and remember that you cannot use the device until the installation wizard is run on the Self Test Tool https://self-test- tool.telepass.com/
NOTICES
Modify the settings with the motor on but with the vehicle stopped.
- Do not tamper with or attempt to open the unit.
- Do not submerge in liquids and protect against rain and/or showers.
- Keep away from heat, flames and magnetic fields.
- Keep out of reach of children.
- Do not use the device if it appears damaged.
- If the device emits smoke, remove it from the support and take it out of the vehicle. Return it to the service provider.
- If liquid leaks from the device, do not touch it with your bare hands. Return it to the service provider.
- Do not use more than one device with the same active services in the same vehicle; this can cause interference between devices, malfunctioning and double transit charges may be billed. In such cases, Telepass cannot reimburse the extra amount paid.
- The use of the device is permitted only in the presence of electrical protections on the vehicle.
Hereby, Telepass SpA declares that the radio equipment is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following Internet address: www.telepass.com/en/truck/support
DRIVER‘S OBLIGATIONS
Mandatory documents for travelling (GO Austria and Scandinavia)
- Vehicle declaration
- Vehicle registration, COP, COC, and CEMT
Check before departing
- The vehicle declaration has the correct information for the vehicle and the device.
- The number of axles is setup correctly.
- The weight set matches the maximum transportable weight, trailer included.
- (Belgium) See the Mandatory instructions for travel in Belgium (Viapass service)
Please read the instructions carefully before using the device.
Do not disconnect the power cable to avoid fines.
The device must be connected to the electrical
system as indicated in the installation manual.
Never dispose of the device as standard urban waste. Dispose of at a local
WEEE recycling centre or return to your local contact company or to Telepass
SpA.
Telepass SpA – Via Laurentina, 449 – 00142 Roma – Italia –
www.telepass.com
K1-QG-1.1-A4-ItEnDePl-0123 © 2023 Telepass SpA
References
- Telepass: i Servizi di Mobilità per Viaggiare Comodamente
- Telepass: i Servizi di Mobilità per Viaggiare Comodamente
- Telepass: Mobility Services Solutions for an Easy Travel
- Telepass Truck: The Solution For Heavy Vehicles | Telepass
- Telepass Truck Support | Telepass
- Telepass: i Servizi di Mobilità per Viaggiare Comodamente
- k1-self-test-tool
- Telepass Truck Support | Telepass
- Supporto Telepass Truck | Telepass
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