Moultrie EXO MCG-14048: Cellular Trail Camera Owner’s Manual

The Moultrie EXO MCG-14048 Cellular Trail Camera is the perfect device for hunting and security purposes. To ensure that the camera is operating as expected and images are transmitting, it is recommended to go through the entire setup process at home before taking it into the field for use. The camera requires an active Moultrie Mobile account to operate and retrieve images. Users can log on to moultriemobile.com to set up an account and activate the camera by selecting a plan. The camera requires 12 AA batteries and a compatible SD card, and it is recommended to use a 32GB or smaller Class 10 SD card. It is important to format the SD card in the camera each time it is inserted. The camera requires 4G LTE coverage, and users can verify coverage in their area at moultriemobile.com. The owner’s manual provides a quick-start guide with essential steps for activating the camera, attaching the antenna, installing batteries and SD card, formatting the SD card, and capturing a test image. The manual also includes important information on account setup, battery installation, SD card formatting, LED color definitions, and camera settings. By following the instructions provided in the manual, users can ensure that their Moultrie EXO MCG-14048 Cellular Trail Camera is set up correctly and ready for use.

EXO Cellular Trail Camera
Owner’s Manual

MCG-14048 EXO Cellular Trail Camera

The Perfect Camera For Hunting & Security

EXO CELLULAR CAMERA PERFORMANCE SPECS INCLUDE:

PLUS

REQUIRED / NOT INCLUDED

IMPORTANT! PLEASE READ BEFORE USING THE EXO CELLULAR TRAIL CAMERA
We recommend that you go through the entire setup process at home to ensure your camera is operating as expected and images are transmitting before taking them into the field for use.
You must have an active Moultrie Mobile account to operate the camera and retrieve images. Log on to moultriemobile.com to set up an account to activate the camera. Please select the plan after activation.
12 AA batteries and a compatible SD card are required; we recommend a 32GB or smaller Class 10 SD card. DO NOT use SDXC cards, Micro/Mini cards, Ultra Capacity, or High-Speed cards. NOTE: see section D4 for important battery information.
Each time you insert an SD card, be sure to format the SD card in your camera to ensure it will work properly. See Step 4 in the Quick Start Section for instructions on how to format the SD card.
4G LTE coverage is required. Go to moultriemobile.com to verify coverage in your area.
**** Please register your camera at moultriemobile.com/warranty to activate your warranty.

KEY COMPONENTS

KEY COMPONENTS OF THE EXO CELLULAR TRIAL CAMERA

QUICK-START GUIDE

– ESSENTIAL STEPS
STEP 1
ACTIVATE CAMERA & SELECT PLAN VIA APP OR WEBSITE
Create/log in to your Moultrie Mobile account through the app or moultriemobile.com. Click My Account > Activate Device and follow the instructions to choose your plan and activate your camera.
STEP 2
Attach the antenna, install batteries & sd card
Once the device is activated, attach the antenna and install 12 new AA batteries and a Class 10 SD card.
STEP 3
Power on camera
Press and hold the ON/OFF button for about 5 seconds until the LEDs illuminate.
There will be a 15-second delay to allow time for the SD card to format.
Then, the camera will connect to Moultrie Mobile and LEDs will indicate camera status.
NOTE: FORMATTING YOUR SD CARD IS RECOMMENDED BUT CAN BE SKIPPED BY PRESSING CONNECT/STATUS BUTTON.
STEP 4
Format sd card
NOTE: THIS WILL PERMANENTLY ERASE ALL CONTENT ON SD CARD.
During the 15-second delay after powering on the camera, press and hold the FORMAT SD button until the SD CARD LED blinks yellow. LED will turn green once the process is complete.
STEP 5
Capture a test image
Press and hold the CONNECT/STATUS button for at least 5 seconds.
Status LEDs will remain lit during image transmission. Refresh app/website to confirm image receipt.
AIM MODE
Use built-in AIM MODE to assist with camera positioning. Simply press and hold the FORMAT SD button and CONNECT/STATUS button simultaneously to activate. The Red LED in front of the camera will glow if movement is detected within the field of view. (Camera will return to normal operation with inactivity.)
IMPORTANT
You should see a light sequence starts after the 15-second delay and/or SD Card Format is complete. Lights indicate camera status and server connection.
Do you see any yellow or red lights? If so, use the chart located in section D6 to identify the status.

ACCOUNT SET UP AND CAMERA ACTIVATION

SET UP MOULTRIE MOBILE ACCOUNT
For Desktop Setup: go to MoultrieMobile.com and click SIGN UP to get started, Click REGISTER NEW ACCOUNT and follow the steps. For Mobile setup: open the Moultrie Mobile app and click CREATE ACCOUNT and follow the steps to get started.

• Log on to your Moultrie Mobile account via the app or website.
• From the MY ACCOUNT section, select “Activate Device” and follow the on-screen instructions.
  • The Serial Number and Modem ID can be found on the sticker inside of the camera above the battery compartment.
  • If you are a new subscriber your billing cycle starts the same day as activation.
  • If activating a pre-existing monthly subscription mid-billing cycle, the amount owed at activation as well as the number of pictures purchased will be prorated. The next billing cycle will reflect the full monthly payment and the number of pictures for the plan chosen.
• Click PURCHASE to complete activation of the camera.

NOTE: It can take several hours for the device to become active on the cell provider’s network. During this time, the device will not be able to connect to the server.
Please keep trying. If after 24 hours your device has not successfully connected to the server, please contact customer service by visiting the “Support” section from the Moultrie Mobile website or app.
IMPORTANT: After submitting your registration, you will receive an email.
You will not be able to log in to your account until you have confirmed your registration through this email. Please check your spam, clutter, or junk folders for this email.

INSTALL BATTERIES

Open camera housing and install 12 AA batteries.

• Only use alkaline or lithium batteries. We recommend the use of Moultrie alkaline batteries or Energizer™ lithium batteries for optimum performance.
• Do not mix old and new batteries. Always replace ALL the batteries at the same time.
• Do not mix different brands of batteries or alkaline and lithium batteries.
• When the camera is not in use, please remove the batteries.
• DO NOT USE RECHARGEABLE BATTERIES.
• Be sure batteries are inserted correctly into the battery compartment before powering on the device.

Note: When using lithium batteries, the Moultrie Mobile system may report near full capacity and then quickly drop to indicate low voltage within a short period.
This is due to the properties of lithium batteries and their expected behavior.
Note: Internal batteries are required when using an external battery source.
INSTALL SD CARD & FORMATTING
Open camera housing and locate the sd card slot
Locate the SD card slot on side of the camera and insert the SD card. Make sure to format the SD card in the camera to ensure proper operation.
See Step 4 in the Quick Start Guide (D2) for formatting instructions.
IMPORTANT SD CARD INFORMATION

• We recommend that you use a 32GB or smaller Class 10 SD card.
• Do NOT use micro SD cards, SDXC, or cards designated as “turbo”, “ultra”, or “super speed”, as the speed required by these cards to operate may cause instability in the cameras.
• We recommend that you have one dedicated SD card for each camera.
• Avoid swapping SD cards between cameras or other digital devices.
• Always format your SD card in the camera before each use.

FORMAT SD CARD
Power the camera on by pressing and holding the ON/OFF button for about 5 seconds until the LEDs illuminate. Please follow the steps below:

1. Press and hold the FORMAT SD CARD button until the SD CARD LED blinks yellow.
2. Once the card is formatted, the SD CARD LED will turn solid green indicating success.
3. If the SD card LED turns solid red, the SD card was not formatted.

Repeat the process until the SD card LED is solid green. If the SD card LED does not turn green, try another card.
NOTE: You must format the SD card each time a card is inserted using the above steps.
THIS CONTROL PANEL IS LOCATED INSIDE THE CAMERA LATCH.

FORMAT SD CARD VIA APP/WEBSITE
After you’ve completed the initial setup steps above, you will then have the option to format your SD card from the Moultrie Mobile app or website under your Camera Settings. When you elect to format your SD card from the app or website, it will format the next time the camera checks in with Moultrie Mobile.

LED COLOR DEFINITIONS AND SOLUTIONS

LED COLOR INDICATORS

• The BATTERY and SD CARD LEDs will illuminate to show status. Green BATTERY ED indicates power is full and the green SD CARD LED indicates the card is good. The LED indicators can also be yellow or red. refer to the table below for color definitions.
• SIGNAL LED will flash yellow while acquiring the signal and turn solid green if the signal is good, yellow if the signal is ok, and red if the signal is bad.
• SERVER LED will flash yellow while connecting to Moultrie Mobile and turn solid green once connected. This could take some time, be patient.

NOTE: Only LEDs illuminate. If switches or buttons appear to be illuminated, it is due to illumination from surrounding LEDs.
NOTE: To display the status of the SINGAL, BATTERY, SD CARD, or SERVER, you can briefly press CONNECT/STATUS button. The camera will attempt connection to Moultrie Mobile and display LED status.
THIS CONTROL PANEL IS LOCATED INSIDE THE CAMERA LATCH.

TRANSMIT TEST IMAGE

PRESS AND HOLD CONNECT/STATUS BUTTON FOR 5 SECONDS.
– Status LEDs will illuminate to display status, refer to the table in Section D6 for color definitions.
– SIGNAL and SERVER LEDs will flash yellow until the connection is established, then illuminate to indicate status. See table in Section D6 for color definitions.

• The test image is taken and successfully transmitted once the server LED illuminates green and then all LEDs turn off.

IMPORTANT: We strongly recommend you confirm receipt of the test picture by logging in to your Moultrie Mobile account via the app or website.
MANUALLY TRANSMIT IMAGES
You have the option to transmit any photos captured since the last connection by briefly pressing and releasing the CONNECT/STATUS button. Once the transmission is complete, all LEDs will turn off.
NOTE: Upload frequency setting is not affected by manual image transmission.

CAMERA SETTINGS

Once you have successfully taken and transmitted a test image, go to the website or app to update your camera settings.
CHANGE SETTINGS

• Go to the “Devices” tab on the Moultrie Mobile website or the “Cameras” tab on the app.
• Select “View Cameras” for a list of cameras on the account. Select desired camera for the update.
• Choose “Camera Settings” on the website or “Edit Settings” on the app.
  Update camera settings as well as desired upload frequency and press SAVE.

NOTE: There are icons next to each setting that when clicked will display descriptions and useful tips.
NOTE: This camera can be set to record video. When selected, your camera will upload a thumbnail image from the video. The image will be marked with a camera icon if viewing from the app, or the word “Video” if viewing from the website. Simply expand the image and select Request Video and your camera will upload that video to your account on the camera’s next connection.
IMPORTANT: After camera settings are selected and saved, the settings will be changed on the camera the next time the camera connects to Moultrie Mobile.
To manually connect, press the CONNECT/STATUS button to connect to Moultrie Mobile and update settings immediately.
Confirm the status of the camera using the LED indicators before leaving your camera.

MOUNTING & PLACEMENT TIPS

Thread mounting strap through slots on the back of the camera case. Mount the camera to a tree or pole approximately three (3) feet from the ground. You may need to adjust for uneven terrain. For added security, you can attach the camera to a tree with a Master Lock Python™ cable locking system or Moultrie Security Box. Cameras are also equipped with 1/4″-20 inserts for use with Moultrie EZ Tree Mount or Camera Stake accessories. Visit MoultrieFeeders.com to view and purchase mounting accessories.

TIPS FOR BEST PHOTOS
Face the camera North or South to avoid overexposure to the sun. Clear brush away from the front of the camera to avoid false-movement triggers. When covering a game trail, the face camera looks down the trail instead of directly at it. (See graphics at right.)

TROUBLESHOOTING GUIDE

JUST IN CASE
10.1 – SD CARDS

• SD cards will sometimes cause errors when they are: old, corrupted, full of images, previously used by other cameras, too large, or specialized high-speed cards.
• Make sure that you are using a new 4GB to 32GB class 10 SD card. DO NOT use SDXC cards, Micro/Mini cards, Ultra Capacity, or High-Speed cards.
• If the SD card is compatible, formatting the SD card will usually correct and prevent any SD card errors. See Formatting Sidebar
  

FORMATTING SD CARD

• Power the camera on and press and hold the Format SD button until the SD Card LED blinks yellow.
• Once formatted, the SD Card LED will turn solid green indicating success.
• If the SD Card LED turns solid red, repeat the process or try a different card.

IF FORMATTING OR REPLACING THE SD CARD DOES NOT HELP, VISIT THE SUPPORT SECTION OF THE MOULTRIE MOBILE APP OR MOULTRIEMOBILE.COM
10.2 – REDUCING FALSE TRIGGERS

• The camera is triggered by the movement of heat within the detection zone.
• Optimize trigger sensitivity for the camera’s specific location with High, Medium, and Low sensitivity settings. Adjust camera settings via app or website.
• Avoid pointing the camera into the sun (east/west) – the warm sunlight can create false triggers.
• Avoid placing the camera in an open field during the summer. Heat-related triggers in open fields disappear when the temperature drops.
• Don’t place the camera on smaller trees that can easily blow in the wind.
• Place the camera 4+ feet off the ground and clear away nearby branches, brush, and tall grass – vegetation warmed by the sun and blown by the wind can sometimes produce a false trigger.
  

Additional support
For more troubleshooting resources and support, visit the SUPPORT section of the Moultrie Mobile app or MoultrieMobile.com
10.3 – SERVER CONNECTION

• If the camera does not connect to Moultrie Mobile, try:
  – Formatting or replacing SD card See Formatting Sidebar
  – Moving the camera to an area with better cellular coverage
  – Verifying battery level
  – Checking antenna for damage or proper attachment

10.4 – NO/WEAK CELL SIGNAL

• Why does my cell phone have a signal, but my camera doesn’t?
  – Cellular providers often have “roaming agreements” with towers they do not own and usually do not allow devices like cellular trail cameras to benefit from these agreements.
  – Your phone may be utilizing a 3G signal (even if it is a 4G phone). The camera is not able to operate on 3G.

• If your cellular signal is weak
  (Signal LED is yellow or red), please relocate the camera to a place with a stronger signal.

10.5 – NO NEW IMAGE NOTIFICATIONS

• Check for an updated version of the app in the App Store or Google Play Store.

• Sign out and back into the app: My Account > Sign Out

• Clear app cache for Android users: Go to Settings > Storage > Other Apps then scroll to the Moultrie Mobile App and clear cache and clear storage.

• Check that you have opted into Push Notifications IN THE APP: My Account > Notification Settings.

• Make sure that Push Notifications is enabled ON YOUR PHONE:
  – iPhone: Go to Settings > Notifications > Moultrie Mobile > Allow Notifications and select alert options.
  – Android: Go to Settings > Notifications and turn on notifications for Moultrie Mobile.

• Force close the app.

• Uninstall and reinstall the app.

• Restart your phone.

MOULTRIE LIMITED WARRANTY
This product has been thoroughly tested and inspected before shipment. It is guaranteed from defects in material and workmanship from the date of purchase for 2 years. Under this limited guarantee, we agree to replace or repair free of charge any part or parts which have been found to be defective in original material or workmanship. Should you require warranty service, visit the support section in the Moultrie Mobile app or at MoultrieMobile.com to contact a technician. Physical damage, alterations, or tampering with the equipment is not covered under the warranty and will invalidate your warranty.

Calera, AL 3 5040

Specifications

Product Specifications|
---|---
Brand| Moultrie
Model| EXO MCG-14048
Usage| Hunting and Security
Required Accessories| 12 AA batteries and a compatible SD card (32GB or smaller Class 10 SD card)
Recommended Accessories| Moultrie alkaline batteries or Energizer™ lithium batteries
SD Card Compatibility| Do NOT use micro SD cards, SDXC, or cards designated as “turbo”, “ultra”, or “super speed”
SD Card Formatting| Format the SD card in the camera each time it is inserted
Cellular Coverage| 4G LTE coverage required

FAQ’s

What is required to operate the Moultrie EXO MCG-14048 Cellular Trail Camera?

The camera requires an active Moultrie Mobile account, 12 AA batteries, and a compatible SD card. It also requires 4G LTE coverage.

What kind of SD card should I use with the camera?

It is recommended to use a 32GB or smaller Class 10 SD card. Do not use SDXC cards, Micro/Mini cards, Ultra Capacity, or High-Speed cards.

How do I format the SD card in the camera?

Each time you insert an SD card, be sure to format the SD card in your camera to ensure it will work properly. See Step 4 in the Quick Start Section for instructions on how to format the SD card.

How do I activate the camera and select a plan?

Create/log in to your Moultrie Mobile account through the app or moultriemobile.com. Click My Account > Activate Device and follow the instructions to choose your plan and activate your camera.

What should I do if my camera is not connecting to the server?

It can take several hours for the device to become active on the cell provider’s network. During this time, the device will not be able to connect to the server. Please keep trying. If after 24 hours your device has not successfully connected to the server, please contact customer service by visiting the “Support” section from the Moultrie Mobile website or app.

Can I use rechargeable batteries with the camera?

No, do not use rechargeable batteries. Only use alkaline or lithium batteries.

How do I install the batteries and SD card?

Open camera housing and install 12 AA batteries. Locate the SD card slot on the side of the camera and insert the SD card.

What LED color indicators should I look for on the camera?

The BATTERY and SD CARD LEDs will illuminate to show status. Green BATTERY LED indicates power is full and the green SD CARD LED indicates the card is good. The LED indicators can also be yellow or red. Refer to the table in section D6 for color definitions.

For questions go to the “Support” section of
MoultrieMobile.com or the Moultrie Mobile app.
PRADCO Outdoor Brands
3280 Highway 31, Ste. B

References

• Trail Cameras, Deer Feeders & Hunting Accessories | Moultrie
• Cellular Trail Cameras & Accessories | Moultrie Mobile

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