zoOZ ZAC38 Z-Wave Control Range Extender User Manual
- June 12, 2024
- ZOOZ
Table of Contents
zoOZ ZAC38 Z-Wave Control Range Extender
Product Information
- Product Name: Z-Wave Control Range Extender ZAC38
- Features:
- Boosts your Z-Wave network with signal repeater functionality
- Back-up battery and power outage notifications to your hub
- Utilizes the latest S2 security and SmartStart for secure set-up
- Supports OTA firmware updates
- ETL listed for safety standards
- Specifications:
- Range: Up to 400 feet line of sight
- Installation and Use: Indoor only
Product Usage Instructions
- Adding the Device to Your Hub:
- Initiate inclusion (pairing) in the app (or web interface) of your hub.
- If using an S2 hub, enter the DSK PIN or scan the QR code printed on the side of the extender to complete SmartStart inclusion.
- Activating the Extender:
- While the hub is looking for new devices, click the Z-Wave Scan button on the extender 3 times quickly.
- The LED indicator will start flashing green to confirm inclusion mode and turn solid green for 2 seconds once inclusion is completed.
- Installation:
- Plug the Range Extender into any standard grounded 110 V receptacle.
- Click the Z-Wave button on the extender to check if the LED indicator comes on and off.
- If the LED indicator doesn’t light up, try a different receptacle. If it’s still off, contact the support team.
- Troubleshooting:
- If the extender won’t add to your system, try the following steps:
- Initiate exclusion in your hub and click the Z-Wave button 3 times quickly. Then try adding it again after it successfully excludes.
- Click the Z-Wave button quicker when adding it.
- Bring the extender closer to your hub if it seems out of range.
- Double-check if the device is powered.
- Refer to troubleshooting tips specific to your hub at www.support.getzooz.com.
PLEASE WEAR GLOVES DURING INSTALL
Scan to register your product for extended warranty and direct access to firmware files. www.getzooz.com/register
FEATURES
- Boost your Z-Wave™ network with this signal repeater
- Back-up battery and power outage notifications to your hub
- NEW 800 series chip for faster communication and more range
- Extra small, doesn’t block the other outlet
- The latest S2 security and SmartStart for secure set-up
- Supports OTA firmware updates
- ETL listed for safety standards
SPECIFICATIONS
- Model Number: ZAC38
- Power: 120 VAC 60 Hz
- Operating Temperature: 32° – 104° F
- Dimensions: 1″ x 1″ x 1.25″
- Range: Up to 400 feet line of sight
- Installation and Use: Indoor only
INSTALLATION
- Plug the Range Extender into any standard grounded 110 V receptacle. Click the Z-Wave™ button to see if the LED indicator comes on and off. If the LED indicator doesn’t light up at all, please try a different receptacle.
- If it’s still off, please get in touch with our support team: [email protected]
WARNING
- This product should be installed indoors upon completion of any building renovations.
- Prior to installation, the device should be stored in a dry, dust-and-mold-proof place.
- Do not install the Extender in a place with direct sun exposure, high temperature, or humidity.
- Keep away from chemicals, water, and dust.
- Ensure the device is never close to anyheat source or open flame to prevent fire.
- Ensure the device is connected to an electric power source that does not exceed the maximum load power.
- No part of the device may be replaced or repaired by the user.
NEED SOME HELP?
[email protected]
www.support.getzooz.com
Z-WAVE™ CONTROL
ADD DEVICE to your hub
Initiate inclusion (pairing) in the app (or web interface). Not sure how?
[email protected] If you’re using an S2 hub, it will ask you to enter the DSK
PIN or scan the QR code printed on the side of the extender to complete
SmartStart inclusion.
ACTIVATE the extender
- While the hub is looking for new devices, click the Z-Wave™ button 3 times as quickly as possible. The LED indicator will start flashing green to confirm inclusion mode and turn green for 2 seconds once inclusion is completed
- The extender may display as a binary sensor, plug, or a different device type in your hub. That’s OK.
- As long as it’s added, it will start repeating the signal and working as designed.
- SmartStart enabled products can be added into a Z-Wave™ network by scanning the Z-Wave™ QR Code present on the product with a controller providing SmartStart inclusion.
- Choose your hub and scan the QR code with your phone’s camera.
- Then click on the link to access the step-by-step pairing instructions
TROUBLESHOOTING
The extender won’t add to your system? Try this:
- Initiate EXCLUSION in your hub and click the Z-Wave™ button 3 times as quickly as possible. Then try adding it again a?er it successfully excludes (this works as a reset and can be tried even if the extender was never added to your hub in the past).
- Click the Z-Wave™ button quicker when adding it.
- Bring the extender closer to your hub, it may be out of range.
- Double-check if the device is powered.
- Get troubleshooting tips specific to your hub at www.support.getzooz.com
EXCLUSION (REMOVE DEVICE)
- Bring the extender within direct range of your Z-Wave™ hub.
- Put the Z-Wave™ hub into exclusion mode (not sure how to do that? [email protected]).
- Click the Z-Wave™ button 3 times as quickly as possible.
- Your hub will confirm exclusion and the extender will disappear from your controller’s device list
FACTORY RESET
When your network’s primary controller is missing or otherwiseinoperable, you
may need to reset the device to factory settings manually. In order to
complete the process, make sure the extender is powered, then click the
Z-Wave™ button once and hold it the second time for 20 seconds. The LED
indicator will start flashing red and will turn solid red, then solid white to
confirm a successful reset.
NOTE : All previously recorded activity and custom settings will be
erased from the device’s memory.
ASSOCIATION
The range extender supports Group 1 for Lifeline communication with the hub. Please note that not all ZWave ™ systems give users access to direct association settings so if you’re note sure where to find it, please get in touch with our support and we’ll be happy to help.
ADVANCED SETTINGS
- Please refer to your hub’s user guide for advanced programming instructions as they are different for every software.
- Not sure where to start? Go to www.support.getzooz.com for detailed instructions how to change the settings on the Z-Box Hub, SmartThings, Hubitat, and more. Or just email us: [email protected]
- Scan the QR code below and click on the link to access all of the advanced settings for this device
This product can be included and operated in any Z-Wave™ network with other Z-Wave™ certified devices from other manufacturers and/or other applications. All nonbattery operated nodes within the network will act as repeaters regardless of vendor to increase reliability of the network. This product features the latest Security 2 (S2) framework to remove smart home network hacking risks. This device is equip-ped with a unique authentification code for trusted wireless communication
WARRANTY
This product is covered under a 1- year limited warranty with extended 5-year warranty once it’s registered. To read the full warranty policy, register your product, or file a warranty claim, please go to www.getzooz.com/warranty
WARRANTY
This product is covered under a 1- year limited warranty with extended 5-year
warranty once it’s registered. To read the full warranty policy, register your
product, or file a warranty claim, please go to
www.getzooz.com/warranty
IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES
FOR LOSS OF PROFITS, REVENUE, OR USE INCURRED BY CUSTOMER OR ANY THIRD PARTY,
WHETHER IN AN ACTION IN CONTRACT, OR OTHERWISE EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DA-MAGES. ZOOZ’S LIABILITY AND CUSTOMER’S EXCLUSIVE REMEDY
FOR ANY CAUSE OF ACTION ARISING IN CON-NECTION WITH THIS AGREEMENT OR THE SALE
OR USE OF THE PRODUCTS, WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, BREACH
OF WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE PRINCIPLES, IS EXPRESSLY
LIMITED TO, AT ZOOZ’S OPTION, REPLACEMENT OF, OR REPAYMENT OF THE PURCHASE
PRICE FOR THAT PORTION OF PRODUCTS WITH RESPECT TO WHICH DA-MAGES ARE CLAIMED.
ALL CLAIMS OF ANY KIND ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE
OR USE OF PRODUCTS SHALL BE DEEMED WAIVED UNLESS MADE IN WRITING WITHIN THIRTY
(30) DAYS FROM ZOOZ’S DELIVERY, OR THE DATE FIXED FOR DELIVERY IN THE EVENT OF
NONDELIVERY.
FCC NOTE
THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY
UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID
THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. STORE INDOORS WHEN NOT IN USE.
SUITABLE FOR DRY LOCATIONS ONLY. DO NOT IMMERSE IN WATER. NOT FOR USE WHERE
DIRECTLY EXPOSED TO WATER.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following conditions:
- This device may not cause harmful interference,
- This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used according to instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in any given installation.
If this equipment causes harmful interference to radio or television reception, the user may try to correct the interference by taking one or more of the following measures:
- Reorient or relocate receiving antenna
- Increase the separation between equipment and receiver
- Connect equipment into a separate outlet or circuit from receiver
- Consult the dealer or an experienced radio/TV technician for additional assistance
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