askona Power Neck Massager User Manual

June 12, 2024
askona

askona logo POWER NECK
NECK MASSAGER
User Manualaskona Power Neck Massager

POWER NECK MASSAGER

Power Neck Massager is a gadget specially designed to relieve tension of neck and collar zone muscles. Askona Power Neck reproduces a traditional Japanese massage Shiatsu technique. In addition to the mechanical effect of the massager it has a light warming mode to improve impact on muscles. After using this device, you will feel that your mood improves, your productivity increases and the tension of your muscles relieves.
THIS DEVICE IS DESIGNED SPECIALLY FOR THOSE WHO:

  1. Spends more than a couple of hours per day in front of a computer and stays in one position for a long period of time.
  2. Suffers from nervous tension, insomnia or sleepiness.
  3. Suffers from neck and shoulder tension and discomfort.
  4. Suffers from a lack of oxygen supply to the brain, headache and faintness.

Before using, please read this User Manual.

DESCRIPTION OF POWER NECK

askona Power Neck Massager - fig 1

  1. Device On Button
  2. Warming Mode On Button
  3. A Massage Head
  4. A USB Charging Port
  5. A USB Cable

SAFETY PRECAUTIONS

  1. Before using, please consult a doctor if:
    • you suffer from heart diseases or high blood pressure
    • you suffer from infectious diseases
    • you suffer from a cancer
    • you have a diagnosis of schizophrenia
    • you have an open wound, cut, redness, infections, burn or bruise on the skin
    • you are pregnant, in the period of menstruation and incessant fever
    • you have a sensitive skin, angiectasia or were hospitalized
    • you had a neck surgery
    • your joints and muscles can be described as slow to warm up

  2. Do not use the Massager when driving a car.

  3. Do not disassemble the device yourself. If necessary, contact the service center.

  4. Do not use, charge or store the device in hot or humid environment or in direct sunlight in order to avoid failure and malfunction.

  5. Do not allow children and disabled people to use the device unattended.

  6. Do not leave the massager under water or in rooms that provoke corrosion.

  7. In case of malfunction stop using the device immediately.

  8. Do not drop or hit the device.

  9. Do not put heavy objects on the massager.

  10. The massager is not a replacement for treatment or doctor’s recommendations.

  11. The massager shall not be used for diagnosis, treatment or for commercial purposes.

  12. Do not use the massager during charging.

MASSAGER OPERATING INSTRUCTIONS

  • Check the availability of the device and components.
  • Fully charge the massager before use.
  • If you have long hair gather it on top of your head before use.
  • Turn on the massager only after you put it on your neck.
  • Do not start the device if the power and power supply voltage are out of range.

HOW TO CHARGE THE DEVICE

  1. Connect the USB port of the massager to an external power source using the USB cable.
  2. When charging, the LED will turn red. When the device is fully charged this indicator will turn purple. The device uses a highly effective lithium battery.
  3. The battery is a highly effective lithium battery.

OPERATING PROCEDURES

  1. Hold the handles with both hands, put the Massager on the cervical spine, adjust and find convenient position suitable for your neck.
  2. Pull the handles with both hands and adjust position of the massage heads.
  3. Start the device by pressing and holding the button : After the device is switched on the LED goes purple.
  4. To change direction, press the button.
  5. To complete usage press and hold the button. The LED blinks off.
  6. Heating is enabled automatically when the massager is turned on. The button turns the heating on and off.
  7. The massager automatically stops working in 20 minutes. To resume work press and hold the button.
  8. Flashing red LED informs about low battery charge. Please charge the device.

TROUBLESHOOTING

When using the massager, you can experience the following. If these recommendations have no desired effect or are not applicable please contact the service center.

FAILURE POSSIBLE REASON TROUBLESHOOTING
The massager does not switch on Low battery charge Charge the device Fully
Incorrect start of the Massager Press and hold ON/OFF to turn on the device

The device fails to charge in case of long charging (te LED indicator of the battery is red)| The voltage of the USB charger may not correspond to the main device| Replace the charger (mobile charging unit of any brand) or connect to the computer, power supply unit
The device stopped working during massage| Low battery charge| Please charge the massager
LED indicator is red, flashes 8 times and stops the device| Restart the massager
Slight massage effect| Check the battery level| Charge the device

CLEAN AND CARE

AFTER USAGE:

  • Turn off the massager and disconnect the USB cable.
  • Store in a dry cool place. DO NOT store the device up in the air.

CLEAN:

  • Wipe the massager with a soft dry cloth. Do not use water to clean the device.
  • Do not use abrasive cleaners, brushes, gasoline, kerosene, furniture polishes or their solutions.

TECHNICAL SPECIFICATIONS OF THE PRODUCT

Name —  Power Neck Massager Model — KR-E011
Battery — 3.7V   2000mAh Voltage — 6W
Environment Temperature — 5-40°C Atmosphere Pressure — 860-1060hPa
Size — 250x140x130mm Weight of the Device — 900 g

SOLUTIONS FOR YOUR REST AND RESTORATION

askona Power Neck Massager - POWER| askona Power
Neck Massager - BACK| askona Power Neck Massager -
FREE| askona Power Neck Massager - BODY
---|---|---|---
POWER EYES
EYE MASSAGER| POWER BACK
BACK MASSAGER| STRESS FREE
FACE MASSAGER| MUSCLE SHOCK BODY
EMS-BODY MASSAGER
askona Power Neck Massager - MOOD| | |
POWER MOOD
SCALP MASSAGER| POWER FOOT
FOOT MASSAGER| POWER BODY
BODY MASSAGER| MUSCLE SHOCK FOOT
EMS-FOOT MASSAGER

WARRANTY

The mechanical components of the product are guaranteed for 12 months from the date of purchase.
The fabric cover is guaranteed for 6 months from the date of purchase.
The warranty is valid if the product is defective due to the fault of the manufacturer.
Warranty obligations do not apply in case of mechanical damage and if there are signs of repair unauthorized persons.

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