SONY FW-100BZ40J BRAVIA Professional LCD Display User Guide

LCD Display

BRAVIA

Read this manual before using this product
FW-100BZ40J / 75BZ30J / 65BZ30J / 55BZ30J / 50BZ35J FW-50BZ30J / 43BZ35J / 43BZ30J / 32BZ30J

About Manuals

This LCD Display comes with the following manuals. Please retain the manuals for future reference.
Setup Guide

• LCD Display installation and setup.

Reference Guide (this manual) / Safety Documentation

•  Safety information, remote control, troubleshooting, wall-mount installation, specification, etc.

Help
Find more troubleshooting and other useful information directly from your LCD Display. Press HELP on the remote control to display a list of topics.

Setting menus are subject to change without notice.
IMPORTANT – Read the End User Software License Agreement before using your Sony product. Using your product indicates your acceptance of the End User Software License Agreement. The software license agreement between you and Sony is available online at Sony website (https://www.sony.net/tv- software-licenses/) or on your product screen. Go to [Settings] t [System] t [About] t [Legal information] t [End user license agreement].
Note

• Images and illustrations used in the Setup Guide and this manual are for reference only and may differ from the actual product.
• This LCD Display displays all video input signals in a resolution of 3840 dots × 2160 lines. The 100″ class has a 99.5 inch (252.8 cm) viewable image size, the 75″ class has a 74.5 inch (189.3 cm) viewable image size, the 65″ class has a 64.5 inch (163.9 cm) viewable image size, the 55″ class has a 54.6 inch (138.8 cm) viewable image size, the 50″ class has a 49.5 inch (125.7 cm) viewable image size, the 43″ class has a 42.5 inch (108.0 cm) viewable image size and the 32″ class has a 31.5 inch (80.1 cm) viewable image size (measured diagonally).

Location of the identification label
Labels for the LCD Display Model No. and Power Supply rating are located on the rear of the LCD Display. For models with supplied AC adapter:
Labels for AC adapter Model No. and Serial No. are located on the bottom of AC adapter.

FOR CONSUMERS in the USA and Canada (Except FW-75BZ30J / 55BZ30J /

32BZ30J)

This LCD Display is ENERGY STAR® qualified. It meets strict energy efficiency guidelines set by the U.S. Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of these government agencies, designed to promote energy efficient products and practices. Changes to certain features, settings, and functionalities of this LCD Display (i.e. Picture/Sound, Power Savings) can increase or change the power consumption. Depending upon such changed settings, the  ower consumption may exceed the limits required for the ENERGY STAR certification.

IMPORTANT NOTICE

IMPORTANT NOTICE FOR MEXICO
Operation of this equipment is subject to the following two conditions:

1. it is possible that this equipment or device may not cause harmful interference and
2. this equipment or device must accept any interference, including interference that may cause undesired operation.
   For information related to the certificate number, refer to the package label and / or product.
   Note: This product uses the following module for wireless functionalities:
   Model: DHUR-SY63
   Brand: Wistron NeWeb Corporation For models with supplied plug adapter: This plug adapter is not for the use in Chile, Paraguay and Uruguay. Please use this plug adapter in the countries where it is necessary.

CAUTION
To prevent electric shock and blade exposure, do not use this AC plug with an extension cord, receptacle or otheoutlet unless the blades can be fully inserted.

• Operate the LCD Display only on 110 V – 240 V AC (U.SCanada 120 V AC) (except models with supplied AC adapter).
• Operate the LCD Display only on DC 19.5 V (with AC adapter).

Safety Information

Notice for customers in the United States of America
Supplier’s Declaration of Conformity Trade Name: SONY
Model: FW-100BZ40J / FW-75BZ30J / FW-65BZ30J / FW-55BZ30J / FW-50BZ35J / FW- 50BZ30J / FW-43BZ35J / FW-43BZ30J / FW-32BZ30J
Responsible Party: Sony Electronics Inc.
Address: 16535 Via Esprillo, San Diego, CA 92127 U.S.A.Telephone Number: 858-942-2230

FCC Related Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 ofthe FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or LCD Display reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/LCD Display technician for help.

Pursuant to FCC regulations, you are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment.
Safety and Regulatory
5 GHz bands are restricted to indoor operations only.
Notice for customers in Canada This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. High-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause Notice for customers in the United States of America and Canada This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person’s body (excluding extremities: hands, wrists, feet and ankles).
This device and its antenna(s) must not be co-located or operating with any other antenna or transmitter except Grant condition.
Compatible Wall-Mount Bracket Information
Use the following Sony Wall-Mount Bracket with your LCD Display model.

Sony Wall-Mount
Bracket Model No.| Sony LCD Display Model No.
---|---
FW-75BZ30J / 65BZ30J / 55BZ30J
SU-WL855*

Use with other Wall-Mount Brackets*2 may cause instability and could result in property damage or injury.

1. Only on limited region/country/LCD Display model.
2. For instructions on using the Wall-Mount bracket with your LCD Display please go to https://www.sony.com/am/support for your LCD Display model and download “Wall-Mount Bracket”.

To Customers
Sufficient expertise is required for LCD Display installations.
Be sure to subcontract the installation to a Sony dealer or licensed contractor and pay adequate attention to safety during the installation.
Before setting up your LCD Display
Some LCD Display models are packaged with a detached Table-Top Stand so you can mount your LCD Display to a wall right away. See “Installing the LCD Display to the Wall” if you want to mount the LCD Display to a wall. If you are not mounting the LCD Display to a wall, you will need to attach the Table- Top Stand (refer to the Setup Guide). Be sure to consider the following while setting up your LCD Display:

• Disconnect all cables when carrying the LCD Display.
• Carry the LCD Display with the adequate number of people; larger size LCD Displays require two or more people (four or more people for FW-100BZ40J).
• Correct hand placement while carrying the LCD Display is very important for safety and to avoid damage.

FW-100BZ40J

FW-75BZ30J / 65BZ30J / 55BZ30J / 50BZ35J / 50BZ30J / 43BZ35J / 43BZ30J / 32BZ30J

• Ensure your LCD Display has adequate ventilation, refer to the safety documentation.
• For best picture quality, do not expose the screen to direct illumination or sunlight.
• Avoid installing the LCD Display in a room with reflective wall and floor materials.
•  Avoid moving the LCD Display from a cold area to a warmarea. Sudden room temperature changes may cause moisture condensation. This may cause the LCD Display to show poor picture and/or poor color. Should this occur, allow moisture to evaporate completely before powering the LCD Display on.

Securing the LCD Display

Sony strongly recommends taking measures to prevent the LCD Display from toppling over.
Unsecured LCD Display may topple and result in property damage, serious bodily injury or even death.

Preventing the LCD Display from Toppling

• Secure the LCD Display to a wall and/or Stand.
• Do not allow children to play or climb on furniture and LCD Display.
• Avoid placing or hanging items on the LCD Display.
• Never install the LCD Display on:
  -slippery, unstable and/or uneven surfaces.
  -furniture that can easily be used as steps, such as a chest of drawers.
• Install the LCD Display where it cannot be pulled, pushed, or knocked over.
• Install the LCD Display so that the LCD Display’s Table-Top Stand does not protrude out from the Stand (not supplied). If the Table-Top Stand protrudes out from the Stand, it may cause LCD Display to topple over, fall down, and cause personal injury or damage to the LCD Display.
• Route all AC power cords and connecting cables so that they are not accessible to curious children.

Recommended Measures to Secure the LCD Display
Consider the following measures when securing your LCD Display to a Stand (not supplied).

1. Secure the Stand for the LCD Display. Make sure the Stand can adequately support the weight of the LCD Display. Use two angle braces (not supplied) to secure the Stand. For each angle brace use the appropriate hardware to:
   • Attach one side of the angle brace to the wall stud.
   • Attach the other side to the Stand.

2. Secure the LCD Display to the Stand.
   Use the optional hardware listed as follows (not supplied):

3. M6 machine screws (screwed into the LCD Display’s Table-Top Stand) (FW-100BZ40J only).

4. M6 machine screws (screwed into the LCD Display’s rear cover) (Except FW-100BZ40J).

5.  A screw or similar (attach it to the Stand).

6. Rope or chain (strong enough to support the weight of the LCD Display). Make sure that there is no excess slack in the rope or chain.

FW-100BZ40J

The length of the M6 machine screw differs depending on the rope or chain diameter. Please refer to below illustration.

FW-75BZ30J / 65BZ30J / 55BZ30J / 50BZ35J / 50BZ30J / 43BZ35J / 43BZ30J

The length of the M6 machine screw differs depending on the rope or chain diameter. Please refer to below illustration. FW-32BZ30J

The length of the M6 machine screw differs depending on the rope or chain diameter. Please refer to below illustration. 3. Anchor the LCD Display to the wall by using bolts, wall anchor and chain (or rope).
FW-100BZ40JPlease refer to below illustration for M8 eye bolt length. FW-75BZ30J / 65BZ30J / 55BZ30J / 50BZ35J / 50BZ30J / 43BZ35J / 43BZ30JPlease refer to below illustration for M6 eye bolt lengthFW-32BZ30JPlease refer to below illustration for M6 eye bolt length.

Note

• Your LCD Display is shipped with screws attached to the rear of the LCD Display depending on the LCD Display model. (They are fastened in the screw holes for wall mounting.) Be sure to remove the upper two screws priorto anchoring the LCD Display to   wall.
• Securing the LCD Display to the Stand without securing the LCD Display and the Stand to the wall provides minimum protection against the LCD Display toppling over. For further protection, be sure to follow the three measures recommended.

Connection Diagram

Note
• Terminals and labels may vary depending on region/country/LCD Display model.
FW-100BZ40J / 50BZ35J / 43BZ35J

FW-75BZ30J / 65BZ30J / 55BZ30J / 50BZ30J / 43BZ30J / 32BZ30J

1. USB 1, USB 2
   • Connecting a large USB device may interfere with other connected devices beside it.

2. (Headphone)
   • Supports 3-pole stereo mini jack only.
   • You cannot output sound from both the headphone and the LCD Display speakers at the same time.

3. AV IN
   • For a composite connection, use an Analog Extension Cable (not supplied).

4. HDMI IN 1/2/3/4
   • HDMI interface can transfer the digital video and audio on a single cable.
   • If the device has a DVI jack, connect it to HDMI IN 4 through a DVI – HDMI adapter interface (not supplied), and connect the device’s audio out jack to HDMI 4 AUDIO IN. HDMI IN 3 eARC/ARC (Enhanced Audio Return Channel/Audio Return Channel)
   Connect your audio system to the HDMI IN 3 to route LCD Display audio to your audio system. An audio system that supports HDMI eARC/ ARC can send video to the LCD Display, and receive audio from the LCD Display via the same HDMI cable.
   If your audio system does not support HDMI eARC/ARC, an additional connection with DIGITAL AUDIO OUT (OPTICAL) is necessary.
   • Use the HDMI cable with Ethernet to connect audio system with eARC.

5. REMOTE RS-232C
   • Terminal for serial communication. For details, see “Control functions”.

6. HDMI 4 AUDIO IN
   • If the device has a DVI jack, connect it to HDMI IN 4 through a DVI – HDMI adapter interface (not supplied), and connect the device’s audio out jack to HDMI 4 AUDIO IN.

Remote Control and LCD Display

The remote control shape, layout, availability and function of remote control buttons may vary depending on your region/country/LCD Display model/ LCD Display settings.

1. (Input select): Display and select the input source, etc.
   SYNC MENU: Display the BRAVIA Sync Menu.
   ****(Power)
   HDMI 1/2/3/4

2. Number buttons
   (dot)
   CC
   Color buttons

3. HELP: Display the Help menu.
   (Screen display): Display information.
   /BACK
   OPTIONS: Displays a list of functions that can be used at that time.
   (Navigation D-Pad): On
   screen menu navigation and selection.

4. HOME/MENU
   +/– (Volume)
   AUDIO: Select the sound of multilingual source or dual sound (depend on program source).
     (Mute)*
   CH/PAGE +/–

5. 

6. ****(Power)

7. Remote Control sensor / Light sensor / LED

• Accessibility shortcut is available by pressing and holding (Mute).

Settings

Pro mode
In [Pro mode], you can use various convenient functions for professional use. Here, we introduce how to change to [Pro mode] and typical functions of [Pro mode].
Pro mode
Normal mode: This is the default mode. [Pro mode] functions are not available in this mode.
Pro settings mode: This mode allows you to set various settings of [Pro mode] functions.
Pro mode: This is the operation mode for professional use where you can use the [Pro mode] functions.
How to change the mode
When the LCD Display is in Normal mode and Pro settings mode

• Go to [Home]⇒ [Apps] ⇒ [Pro mode tool], then select the mode you want to change.
  When the LCD Display is in the Pro mode

• Press the activation keys described below on the remote control in order within a one second interval.
  After restarting the LCD Display, the mode changes to [Pro settings mode].
  Activation key: (Screen display) / (Mute) / +/– (Volume +) / HOME/MENU
  *Initially you cannot change the mode from [Pro mode tool] in [Pro mode]. If you want to change the mode from [Pro mode tool], go to [Pro settings] ⇒ [Function restrictions] t [Apps] and change [Pro mode tool] to [Enable] in [Pro settings mode].

Introduction of the Pro mode functions
In [Pro mode], you can use various convenient functions. Typical [Pro mode] functions are introduced below.

• Setting LCD Display operation when turning the AC power on
  You can set the operation of the LCD Display when unplugging and reinserting the AC power plug.

• Optimized display of the PC input screen
  The screen displays the PC input screen with optimum size according to the PC format.

• Power supply control and automatic input switching by HDMI signal detection
  If you turn on the LCD Display when the HDMI device is connected, you can change to the connected HDMI input automatically.

• Settings of the displaying menu when pressing the HOME/MENU button
  You can select the menu displayed when pressing the HOME/MENU button on the remote control.

• Initial input source designation when starting the LCD Display
  You can designate the initial input source when starting the LCD Display.

• Pro mode lock
  You can protect the settings of [Pro mode] by using a PIN.

• Initial/maximum volume setting
  You can set the initial and maximum volume of the LCD Display.

• Restriction of the LCD Display operation on the remote control
  You can restrict the LCD Display operation using the remote control.

• Restriction of external inputs
  You can restrict the use of external inputs.

• Restriction of using applications
  You can restrict the use of LCD Display applications.

How to set Pro mode functions
Go to [Home] ⇒ [Settings] ⇒ [Pro settings] when the LCD Display is in [Pro settings mode].
Varies depending on the version of the OS.

Recommended settings

This section introduces recommended settings when using the LCD Display for professional use.

Setting ECO features

1. Go to [Settings]⇒ [System] ⇒[Power & Energy].
   •Set [Idle TV power off] to [Off].
   Setting IP features

2. Go to [Settings] ⇒[Network & Internet]⇒ [Home network]⇒[IP control].
   •Set [Authentication] to [Normal and Pre-Shared Key].
   •Set [Simple IP control] to [On].
   Automatic Software Download

3. Go to [Settings]⇒ [System] ⇒[About] ⇒ [System software update].
   •Set [Automatically check for update] to [Off]. Picture settings

4. Go to [Settings]⇒[Display & Sound] ⇒[Picture].
   •Set [Light sensor] to [Off].
   •Select [Picture mode] according to usage.
   [Vivid]: When using the digital signage display
   [Custom]: When displaying the original image as is
   [Graphics]: When displaying the PC screen

Control functions

RS-232C
You can control the LCD Display from an external service via RS-232C. The RS- 232C connection is briefly explained in this page.
Interface
Establish the RS-232C connection to the LCD Display by using a 3.5 mm stereo mini plug.
3.5 mm Stereo mini plug

TIP: LCD Display t Controller
RING: Controller t LCD Display

Connection settings
When establishing the RS-232C connection, make connection settings as below.

Data format
We introduce the data format for the RS-232C communication below.
(a) Requests from the controller to the LCD Display

No.| Item| Value|
---|---|---|---
1| Header| Ox8C| : Control
2| Category| Ox00| (fixed)
3| Function| OxXX|
4| Length| OxXX| (=Data X+1 byte)
5| Data 1| OxXX|
:| :| OxXX|
:| :| OxXX|
X+4| Data X| OxXX|
X+5| Check Sum| OxXX|

(b) Responses from the LCD Display to the controller

No.| Item| Value|
---|---|---|---
1| Header| 0x70| Answer
2| Answer| Ox00| Completed (Normal End)
Ox01| : Limit Over
(Abnormal End-Exceed maximum value)
0x02| : Limit Over
(Abnormal End-Exceed minimum value)
0x03| : Command Canceled (Abnormal end)
0x04| : Parse Error (Data Format Error)
3| Check Sum| OxXX|

Command example
Examples of RS-232C communication command are explained below.

Control| Head| Category| Function| Length| Data 1| Data X| Checksum
---|---|---|---|---|---|---|---
Power on/off| Ox8C| Ox00| Ox00| 0x02| Ox00 (off)| –| Ox8E
Ox01 (on)| –| Ox8F
HDMI input selection| Ox8C| Ox00| 0x02| 0x03| 0x04 (HDMI)| Ox01 (#1)| 0x96
0x02 (#2)| 0x97
0x03 (#3)| 0x98
0x04 (#4)| 0x99

For more details on RS-232C, please contact your sales representative.
IP
You can control the LCD Display via IP from an HTML5/Android application on the LCD Display or on the external device. You can manage and monitor information of input/power, start and terminate applications, control the display such as input source and volume. You can also restrict commands by the authentication function.
Supported IP protocol

The technology and formats to transmit remote control commands via the Internet.
Simple IP control| TCP| Byte stream| N/A Only typical functions are supported.

LCD Display settings
When using [IP control], set the LCD Display as follows first.
Go to [Settings] ⇒ [Network & Internet] ⇒ [Home network] t [IP control].
For REST API and IRCC-IP,

• Select [Authentication].

• Set [Pre-Shared Key] if needed.
  For Simple IP control,

• Enable [Simple IP control].

Example of HTTP request and response for REST API
Here is the example of a request and response to acquire the power status to the LCD Display (IP address: 192.168.0.1 Pre-shared Key “1234”).
URL
http://192.168.0.1/sony/system 
Request
POST /sony/system HTTP/1.1
Host: 192.168.0.1
Content-Type: application/json; charset=UTF-8
Content-Length: 70
X-Auth-PSK: 1234
{“method”: “getPowerStatus”, “params”: [ ], “id”: 50, “version”: “1.0”}
Response
HTTP/1.1 200 OK
Content-Type: application/json; charset=UTF-8
Content-Length: 44
{“result”: [{“status”: “active”}], “id”: 50}
For more details on [IP control], please contact your sales representative.

Appendix

Extended software
You can use the LCD Display more conveniently by using extended software. This page introduces an example of extended software.
For more details, please contact your sales representative.
Software for office LCD Display
Provides convenient functions for using the LCD Display as an office LCD Display connected to a PC in a conference room or the like.
Function examples:

• Power management/Power supply monitoring functions.
• White board function.
• System linked with the conference room reservation system.
• Presentation timer.
• You can change inputs or turn the power on/off without the remote control.

Software for digital signage
When using the LCD Display as a digital signage display, the software provides convenient functions.
Function examples:

• Digital signage distribution management function to multiple LCD Display via the network.
• Easy signage playback function with USB memory.
• Contents and playlist management function.
• Flexible delivery schedule setting by time and day of the week.

Installing the LCD Display to the Wall

*Using the optional Wall-Mount Bracket (SU-WL855 only) (not supplied)
To Customers:
For product protection and safety reasons, Sony strongly recommends that installation of your LCD Display be performed by Sony dealers or licensed contractors. Do not attempt to install it yourself.
To Sony Dealers and Contractors:
Provide full attention to safety during the installation, periodic maintenance and examination of this product.
Wall-Mount Bracket Installation Information**
For instructions on Wall-Mount Bracket installation, see the Installation Information (Wall-Mount Bracket) on the Sony Customer Support website for your LCD Display model at the following address.
https://www.sony.com/am/support

• Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this LCD Display, especially to determine the strength of the wall for withstanding the LCD Display’s weight.

• Sony is not liable for any damage or injury caused by mishandling or improper installation.

• The length of the screw for Wall-Mount Bracket differs depending on the Wall-Mount Bracket thickness. Please refer to below illustration.

• Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children.
  Note

• Read the supplied safety documentation for additional safety information.

• Only on limited region/country/LCD Display model.
  Using the optional Wall-Mount Bracket (Except SU-WL855) (not supplied)
  This LCD Display’s instruction manual only provides the steps to prepare the LCD Display for Wall-Mount installation before it is installed on the wall.
  Your LCD Display can be mounted to a wall using a suitable Wall-Mount Bracket (not supplied). If the Table-Top Stand is attached to the LCD Display, the LCD Display may require detaching the Table-Top Stand.
  Prepare the LCD Display for the Wall-Mount Bracket before making cable connections.
  For product protection and safety reasons, Sony strongly recommends that installation of your LCD Display on the wall be performed by qualified professionals. Do not attempt to install it yourself.

  • Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this LCD Display, especially to determine the strength of the wall for withstanding the LCD Display’s weight.
  • The screws for installing the Wall-Mount Bracket to the LCD Display are not supplied.
  • The length of the screw for Wall-Mount Bracket differs depending on the Wall-Mount Bracket thickness. Please refer to below illustration.

FW-100BZ40J

FW-75BZ30J / 65BZ30J / 55BZ30J / 50BZ35J / 50BZ30J / 43BZ35J / 43BZ30J

FW-32BZ30J

• Refer to the following table for wall-mount hole pattern.

a x b
FW-100BZ401| 600 x 400 mm
FW-75BZ30J / 6513Z301 / 5513Z30J| 300 x 300 mm
FW-50BZ351/ 50BZ301 / 43BZ351/ 43BZ30J| 200 x 200 mm
FW-32BZ301| 100 x 200 mm

• Be sure to store the unused screws andTable-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children.

Note

• Read the supplied safety documentation for additional safety information.
• For more detailed information, visit Sony Customer Support website.*
•  Only on limited region/country/LCD Display model.

Troubleshooting

General troubleshooting for issues like: black screen, no sound, frozen picture, LCD Display does not respond, or network is lost, do the following steps.

1. Restart your LCD Display by pressing the power button on the remote control for about five seconds. The LCD Display will restart. If the LCD Display does not recover, try unplugging the AC power cord then press the power button on the LCD Display and release it. Wait for two minutes, and plug in the AC power cord. Or, press the power button on the LCD Display for about 40 seconds until the LCD Display turns off.
2. Refer to the Help menu by pressing HELP on the remote control.
3. Connect your LCD Display to the Internet and perform a software update. Sony recommends you to keep your LCD Display software updated. Software updates provide new features and performance improvements.
4. Perform the factory data reset.

When you plug in the LCD Display, the LCD Display may not be able to turn on for a while even if you press the power button on the remote control or the LCD Display.
It takes time to initialize the system. Wait for about one minute, then operate it again.
How to reset the LCD Display to factory settings
WARNING: The reset will clear all of your customized settings including the parental lock setting.

• You can reset the LCD Display to factory settings by selecting [Factory data reset].
• To force factory data reset, unplug the AC power cord. Press and hold ****button on the LCD Display, then plug in the AC power cord.
• For security purposes, be sure to remove all personal and account information before discarding, selling or passing your LCD Display to someone else by: unlinking/unregistering, signing out of and deactivating all network services as well as factory reset the LCD Display.

The remote control does not function.

• Replace the batteries.

The restricted profile password has been forgotten.

• Perform the force factory data reset.

Specifications

System
Panel system: LCD (Liquid Crystal Display)
Panel, LED Backlight
Speaker output:
FW-32BZ30J: 5W + 5W
FW-100BZ40J / 75BZ30J / 65BZ30J / 55BZ30J / 50BZ35J / 50BZ30J / 43BZ35J / 43BZ30J: 10 W + 10 W
Wireless technology
Protocol IEEE 802.11a/b/g/n/ac
Bluetooth® Version 4.2

Input/Output jacks

AV IN
Video/Audio input (mini jack)
HDMI IN 1/2/3/4 (HDCP 2.3-compatible)
Video (FW-100BZ40J / 50BZ35J / 43BZ35J only):
4096 × 2160p (60 Hz)12, 4096 × 2160p (24 Hz)1, 3840 × 2160p (60 Hz)2, 3840 × 2160p (24, 30 Hz), 1080p (30, 60, 120 Hz), 1080/24p, 1080i (60 Hz), 720p (30, 60 Hz), 720/24p, 480p, PC Formats 3840 × 2160p (120 Hz)23
Video (FW-75BZ30J / 65BZ30J / 55BZ30J /50BZ30J / 43BZ30J / 32BZ30J only): 4096 × 2160p (60 Hz)12, 4096 × 2160p (24 Hz)1, 3840 × 2160p (60 Hz)2, 3840 × 2160p (24, 30 Hz), 1080p (30, 60 Hz), 1080/24p, 1080i (60 Hz), 720p (30, 60 Hz), 720/24p, 480p, PC Formats
Audio:
In eARC (Enhanced Audio Return Channel) mode
7.1 channel linear PCM: 32/44.1/48 kHz 16 bits, Dolby Digital, Dolby Digital Plus, DTS, Dolby TrueHD, DTS-HD MA, Dolby Atmos, DTS:X Master Audio Except eARC mode
5.1 channel linear PCM: 32/44.1/48/ 88.2/96/176.4/192 kHz 16/20/24 bits, Dolby Audio, Dolby Atmos, DTS
eARC/ARC (Enhanced Audio Return Channel/Audio Return Channel) (HDMI IN 3 only)4
In eARC mode
7.1 channel linear PCM: 32/44.1/48 kHz 16 bits, Dolby Digital, Dolby Digital Plus, DTS, Dolby TrueHD, DTS-HD MA, Dolby Atmos, DTS:X Master Audio
In ARC mode
Two channel linear PCM: 48 kHz 16 bits, Dolby Audio, Dolby Atmos, DTS
DIGITAL AUDIO OUT (OPTICAL)
Digital optical jack (Two channel linear
PCM: 48 kHz 16 bits, Dolby Audio, DTS)
HDMI 4 AUDIO IN
Analogue audio input (Stereo mini jack)
(Stereo mini jack)
Headphone
1, 2
USB port 1 supports High Speed USB (USB 2.0)
USB port 2 supports Super Speed USB (USB 3.1 Gen 1)
 LAN
10BASE-T/100BASE-TX connector
(Depending on the operating environment of the network, connection speed may differ. The communication rate and quality are not guaranteed.)
19.5 V (FW-32BZ30J only)
AC adapter input
REMOTE
RS-232C mini jack
This jack is for receiving the external control signal.
Power and others
Power requirements
Except model with supplied AC adapter
110V – 240V AC, 50/60Hz (U.S.A./
Canada 120 V AC, 60 Hz)
Models with supplied AC adapter only
(FW-32BZ30J only)
19.5 V DC with AC adapter
Rating: Input 110 V – 240 V AC, 50/60 Hz
(U.S.A./Canada 120 V AC, 60 Hz)
AC adapter electrical ratings5
FW-32BZ30J:
Model: ACDP-100D03
Input: 100 V – 240 V AC, 50/60 Hz, 1.7 A
Output: DC 19.5 V, 5.2 A
Power consumption
In use
FW-100BZ40J: 426 W
FW-75BZ30J: 297 W
FW-65BZ30J: 230 W
FW-55BZ30J: 196 W
FW-50BZ35J: 148 W
FW-50BZ30J: 146 W
FW-43BZ35J: 114 W
FW-43BZ30J: 107 W
FW-32BZ30J: 66 W
In standby67
Less than 0.5 W with 120 V AC and less than 0.5 W with 240 V AC
Screen size (measured diagonally) (Approx.)
FW-100BZ40J: 252.8 cm / 99.5 inches (100″ class)
FW-75BZ30J: 189.3 cm / 74.5 inches (75″ class)
FW-65BZ30J: 163.9 cm / 64.5 inches (65″ class)
FW-55BZ30J: 138.8 cm / 54.6 inches (55″ class)
FW-50BZ35J / 50BZ30J: 125.7 cm / 49.5 inches (50″ class)
FW-43BZ35J / 43BZ30J: 108.0 cm / 42.5 inches (43″ class)
FW-32BZ30J: 80.1 cm / 31.5 inches (32″ class)
Display resolution (horizontal × vertical) (pixels)
3840 × 2160
Output rating
500 mA (for USB 1), 900 mA (for USB 2)
Dimensions (Approx.) (w × h × d) (mm) /(inches)
with stand
FW-100BZ40J: 2260 × 1346 × 475 / 89 × 53 × 18 3/4
FW-75BZ30J: 1686 × 1045 × 410 / 66 1/2 × 41 1/4 × 16 1/4
FW-65BZ30J: 1462 × 912 × 338 / 57 5/8 × 36 × 13 3/8
FW-55BZ30J: 1243 × 787 × 338 / 49 × 31 × 13 3/8
FW-50BZ35J: 1119 × 715 × 286 / 44 1/8 × 28 1/4 × 11 3/8
FW-50BZ30J: 1126 × 718 × 286 / 44 3/8 × 28 3/8 × 11 3/8
FW-43BZ35J: 964 × 628 × 286 / 38 × 24 3/4 × 11 3/8
FW-43BZ30J: 972 × 632 × 286 / 38 3/8 × 25 × 11 3/8
FW-32BZ30J: 726 × 454 × 172 / 28 5/8 × 17 7/8 × 6 7/8
without stand
FW-100BZ40J: 2260 × 1297 × 98 / 89 × 51 1/8 × 3 7/8
FW-75BZ30J: 1686 × 969 × 72 / 66 1/2 × 38 1/4 × 2 7/8
FW-65BZ30J: 1462 × 842 × 71 / 57 5/8 × 33 1/4 × 2 7/8
FW-55BZ30J: 1243 × 719 × 71 / 49 × 28 3/8 × 2 7/8
FW-50BZ35J: 1119 × 649 × 70 / 44 1/8 × 25 5/8 × 2 7/8
FW-50BZ30J: 1126 × 653 × 70 / 44 3/8 × 25 3/4 × 2 7/8
FW-43BZ35J: 964 × 563 × 69 / 38 × 22 1/4 × 2 3/4
FW-43BZ30J: 972 × 567 × 70 / 38 3/8 × 22 3/8 × 2 7/8
FW-32BZ30J: 726 × 430 × 76 / 28 5/8 × 17 × 3
wall-mount hole pattern
FW-100BZ40J: 600 × 400 mm
FW-75BZ30J / 65BZ30J / 55BZ30J: 300 × 300 mm
FW-50BZ35J / 50BZ30J / 43BZ35J / 43BZ30J: 200 × 200 mm
FW-32BZ30J: 100 × 200 mm
wall-mount screw size (mm)
FW-100BZ40J: M8 (length: see “Installing the LCD Display to the Wall”.)
FW-75BZ30J / 65BZ30J / 55BZ30J / 50BZ35J / 50BZ30J / 43BZ35J / 43BZ30J / 32BZ30J: M6 (length: see “Installing the LCD Display to the Wall”.)
Stand width (Approx.) (mm) / (inches)
FW-100BZ40J: 1901 / 74 7/8
FW-75BZ30J: 1330 / 52 3/8
FW-65BZ30J: 1130 / 44 1/2
FW-55BZ30J: 983 / 38 3/4
FW-50BZ35J: 665 / 26 1/4
FW-50BZ30J: 665 / 26 1/4
FW-43BZ35J: 665 / 26 1/4
FW-43BZ30J: 665 / 26 1/4
FW-32BZ30J: 606 / 23 7/8
Mass (Approx.) (kg) / (lb.)
with stand
FW-100BZ40J: 92.6 / 204
FW-75BZ30J: 32.9 / 72.5
FW-65BZ30J: 22.5 / 49.6
FW-55BZ30J: 16.6 / 36.6
FW-50BZ35J: 13.3 / 29.3
FW-50BZ30J: 12.9 / 28.5
FW-43BZ35J: 10.7 / 23.6
FW-43BZ30J: 10.5 / 23.2
FW-32BZ30J: 7.7 / 17
without stand
FW-100BZ40J: 88.9 / 195.9
FW-75BZ30J: 31.6 / 69.7
FW-65BZ30J: 21.6 / 47.6
FW-55BZ30J: 15.7 / 34.6
FW-50BZ35J: 12.7 / 28
FW-50BZ30J: 12.3 / 27.1
FW-43BZ35J: 10.2 / 22.5
FW-43BZ30J: 10 / 22.1
FW-32BZ30J: 7.5 / 16.6
Others
Optional accessories
Wall-Mount Bracket: SU-WL855
(FW-75BZ30J / 65BZ30J / 55BZ30J only)
Camera and Microphone Unit: FWA-CE100
Operating temperature: 0 ºC – 40 ºC /
32 ºF – 104 ºF

1.  When 4096 × 2160p is input and [Wide mode] is set to [Normal], the resolution is displayed as 3840 × 2160p. To display 4096 × 2160p, set [Wide mode] setting to [Full 1] or [Full 2].
2. Refer to the on screen menu to set [HDMI signal format].
3.  HDMI IN 3 & 4 only. Use the Ultra High Speed HDMI Cable to connect.
4.  Connect your audio system to the HDMI IN 3 to route LCD Display audio to your audio system.
5. Refierase al adaptador ca/cc suministrado.
6. Specified standby power is reached after the LCD Display finishes necessary internal processes.
7. Standby power consumption will increase when your LCD Display is connected to the network.

Note

• Optional accessories availability depends on countries/region/LCD Display model/stock.
• Design and specifications are subject to change without notice.
• Some of the on-screen instructions may not apply to your LCD Display model.

Licensing Information

• The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
•  Dolby, Dolby Vision, Dolby Atmos, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 1992-2020 Dolby Laboratories. All rights reserved.
• Vewd® Core. Copyright 1995-2021 Vewd Software AS. All rights reserved.
• Google and Android are trademarks of Google LLC.
• Wi-Fi®, Wi-Fi Alliance® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance.
• The Wi-Fi CERTIFIED™ Logo is a certification mark of Wi-Fi Alliance.
• For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. DTS, Digital Surround, and the DTS logo are registered trademarks or trademarks of DTS, Inc. in the United States and other countries. © 2020 DTS, Inc. ALL RIGHTS RESERVED.
• The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
• TUXERA is a registered trademark of Tuxera Inc. in the US and other countries.
• All other trademarks are the property of their respective owners.

© 2021 Sony Corporation

References

• Patents - DTS
• Sony Corporation - NOTICES AND LICENCES FOR SOFTWARE USED IN THIS TELEVISION
• Sony Group Portal - Home
• Select your country or region | Sony USA

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