Schneider Electric Wiser Window and Door Sensor User Guide

Wiser Window and Door Sensor
Device user guide
Information about features and functionality of the device.
05/2023

Legal Information

The Schneider Electric brand and any trademarks of Schneider Electric SE and its subsidiaries referred to in this guide are the property of Schneider Electric SE or its subsidiaries. All other brands may be trademarks of their respective  owners.
This guide and its content are protected under applicable copyright laws and furnished for informational use only. No part of this guide may be reproduced or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), for any purpose, without the prior written permission of Schneider Electric.
Schneider Electric does not grant any right or license for commercial use of the guide or its content, except for a non-exclusive and personal license to consult it on an “as is” basis. Schneider Electric products and equipment should be  installed, operated, serviced, and maintained only by qualified personnel.
As standards, specifications, and designs change from time to time, information contained in this guide may be subject to change without notice.
To the extent permitted by applicable law, no responsibility or liability is assumed by Schneider Electric and its subsidiaries for any errors or omissions in the informational content of this material or consequences arising out of or  resulting from the use of the information contained herein.

Safety information

Important information
Read these instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service, or maintain it. The following special messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.
The addition of either symbol to a “Danger” or “Warning” safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that accompany this symbol to avoid possible injury or death.

DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Failure to follow these instructions will result in death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to physical injury.

Wiser Window/Door Sensor

About the device
The Wiser Window/Door Sensor (hereinafter referred to as sensor) consists of two separate parts: Primary and Secondary. The primary part includes the sensing circuit which detects the secondary part. The secondary part is a magnet.
When the sensor is connected to the Wiser Hub and the window/door is opened or closed, the primary part directly reports the change to the app via Wiser Hub.
Features of the sensor:

• Detect when a window or door is open or closed and passes the information to the Wiser Hub.
• Sends the battery level and offline sensor status information to the Wiser Hub.
  Operating elements
  A. Primary part (sensing circuit)
  B. Secondary part (magnet)
  C. Status LED
  D. Function key

Installing the device
Refer to the installation instruction supplied with this product.
See Wiser Window/Door Sensor.

NOTICE
EQUIPMENT DAMAGE

• Do not install the sensor near magnetic devices to avoid degrading its performance.
• With a window/door in the closed state, the distance between the primary and secondary parts of the sensor should be <18 mm for a non-metallic base (for example, wood or plastic surfaces) and <10 mm for a metallic base.
  Failure to follow these instructions can result in equipment damage.

Pairing the device
Using the Wiser app, pair your device with the Wiser Hub to access and control the device. You can either add the device manually or do an auto-scan to pair it.
Pairing device manually
To pair the device manually:

1. On Home page, tap +.

2.  Tap , select the required Wiser Hub on the slide-up menu.

3. Select an option to add the device(A):
   – Add Device with Install Code
   – Add Device without Install Code
   TIP: It is highly recommended to add the device with install code.

4. To pair the device with an install code, tap Add Device with Install Code to display the slide-up menu. Select any one of the options (B):
   – Scan Install Code – you can scan the device for the install code.
   – Enter Install Code Manually – you can manually enter the install code from the device.
   After pairing the device with install code, proceed to Step 6.

5. To pair the device without install code, tap Add Device without Install Code.

6. On the rear side of the sensor, short press (< 0,5 s) the function key 3 times on the device.
   The LED blinks orange.

7. In the app, select Confirm LED is Flashing Orange and tap Start Configuration (C).

8. After a few seconds, a solid green LED indicates that the device has been successfully paired to the Hub.

Pairing device with auto scan
Pairing the device with auto scan automatically discovers the device when it is powered on.

1. On the Home page, tap +.

2. Tap Auto scan > Confirm.

3. Enable permissions to Access location and Wi-Fi for scanning device and tap Start scanning.
   NOTE: If you have multiple hubs, do Step 4 or proceed to Step 5.

4. Tap Select hub and select the Wiser hub from the slide-up menu.

5. Short press the setup/reset button 3 times (< 0,5 s) and wait for a few seconds until the device search is complete.
   The LED blinks orange.
   TIP: If you want to pair multiple devices at once, perform step 5 on each device and wait for a few seconds for them to be detected.

6. Tap Next (A) and select Window/Door Sensor.

7. Once the device is added successfully, tap Done.

Configuring the device

Changing the device icon
You can change the device icon using the Wiser app.

1. On the Home page, select the device for which you wish to change the icon.
2. At the top-right corner of the screen, tap .
3. Tap edit next to the device name.
4. Tap Icon to view the menu.
5. In the slide-up menu, select any one of the following (A) to change the device icon:
   – Take photo – allows you to take a photo with your device camera.
   – Select from Icon Library – allows you to select an icon from the app library.
   – Select from Album – allows you to select a photo from the mobile gallery.

Renaming the device
You can rename the device using the Wiser app.

1. On the Home page, select the device for which you wish to rename.
2. At the top-right corner of the screen, tap .
3. Tap edit next to the device name .
4. Tap Name, enter the new name (A) and then tap Save.

Changing the device location
You can change the device location using the Wiser app.

1. On the Home page, select the device for which you wish to change the location.
2. At the top-right corner of the screen, tap .
3. Tap edit next to the device name.
4. Tap Location.
5. Select the desired location from the list (A) and then tap Save.

Removing the device from Wiser system
You can remove a device from the device list using the Wiser app, To remove the device:

1. On the Home page, tap All devices > Window/Door Sensor.
2. Tap to display more details.
3. Tap Remove and Factory Reset Device (A) and tap Confirm.

TIP: On the home page, you can tap and hold the Window/Door Sensor to remove the device
NOTE: By removing the device, you will reset the device. If you still have a problem with the reset, then refer to resetting the device, page 12.

Resetting the device

You can reset the sensor to factory default manually.
To reset the sensor:

1. Remove the primary part from the base plate by sliding it upwards.

2. Short-press the function key 3 times (<0.5 s) and then long-press the function key once (>10 s), the LED blinks red after 10 s, and then release the function key.
   Upon successful reset of the sensor, the LED stops blinking. Then, the sensor restarts and blinks green for a few seconds.
   NOTE: After reset, the LED turns off to save the battery.

Using the Device

On the Home page, tap All devices > Window/Door Sensor to access the control panel.
On the Sensor control panel page, you can see the following:

• Battery level (A)
• Window/Door status (B)
• History (C)

Checking the device history
You can monitor the opening and closing of the window/door by accessing the device history in the Wiser app.
To see the device history:

1. On the Home page, tap All devices > Window/Door Sensor.
2. On the device control panel page, tap History.
3. In the History page, you can see the date and time when the window/door was opened or closed.

Creating an automation
An automation allows you to group multiple actions that are usually done together, triggered automatically or at scheduled times. By using the Wiser app, you can create automations based on your needs.
To create an automation:

1. On the Home page, tap the .

2. Go to Automation > + to create an automation.

3. Tap Edit name , enter the name of the automation (A) and tap Save.
   TIP: You can choose the cover image that represents your automation by tapping.

4. Tap Any condition is met to select any one of the condition type (B):
   – All conditions are met- The automation is triggered when all the conditions are met.
   – Any condition is met- The automation is triggered when at least one condition is met.

5. Tap Add Condition to display the slide-up menu.

6. In the Add Condition menu, you can do either or all of the following options (C):
   – When weather changes- Select various weather settings
   – Schedule- Set the time and day
   – When device status changes – Select the device and its function
   NOTE: You can add one or more conditions using .

7. Tap When device status changes > Window/Door Sensor to select either or all of the functions to add in the automation:
   – Open- When the window/door is opened (D)
   – Closed- When the window/door is closed (E)

8. Tap Add task to display the slide-up menu.

9. In the Add task menu, you can do either or all of the following options (F):
   – Run the device- Select the devices that you want to trigger.
   – Moment or Automation- Select the moment which you want to trigger or select the automation that you want to enable or disable.
   – Send notification- Turn on notification for the automation.
   – Delay – Set the delay time.
   NOTE: You can add one or more actions using .

10. Tap on Effective period to set the time range for the automation. You can select any one of the following (G):
    – All-day – 24 hours
    – Daytime – From sunrise to sunset
    – Night – From sunset to sunrise
    – Custom – User defined time period

11. Once all the actions and conditions are set, tap Save.

Example of an automation
This demonstration shows you how to create an automation to switch on the light when the door is opened.

1. Go to Automation > + to create an automation.

2. Tap Edit name , enter the name of the automation and tap Save.
   TIP: You can choose the cover image that represents your automation by tapping .

3. Tap Add Condition > When device status changes > Window/Door Sensor.

4. Tap Window/Door Sensor > Open.

5. Tap Add task > Run the device and select Micro Module Light Switch.

6. Tap Switch > On (A) and tap Save.

7. Tap Next.

8. In the Automation Settings page, tap Save.
   Once the automation is saved, it is visible on the Automation tab. You can tap the toggle switch on the automation to enable it.

Editing an automation

1. On the Automation tab, locate the automation you want to edit and tap .
2. On the Edit page, you can tap each item (such as dimmer, shutter, delay, temperature, etc.) to change the settings.
   TIP:
   • You can add one or more condition or actions using .
   • To delete an existing condition or action, slide each item towards left and tap Delete.

Deleting an automation

1. On the Automation tab, locate the automation that you want to delete and then tap .
2. Tap Delete and then tap Ok.
   NOTE: After deleting an automation, the device action can no longer be triggered.

Replacing the batteries

To replace the batteries:

1. Remove the primary part from the base plate by sliding it upwards.

2. Unscrew the battery cover using a screwdriver.
   NOTE: The screw is captive, after unscrewing from the primary part it remains attached to the cover.

3. Replace the battery with the proper polarity.

4. Re-install the battery cover and tighten the screw using a screwdriver.
   The LED blinks green seven times and then stops blinking.

5. Install the primary part on the base plate by sliding it down.
   IMPORTANT: Dispose used batteries, as per statutory regulations.

LED Indications

Initial Stage

first time or after the batteries were replaced.

If not paired yet

pressed 3 times  within 1 second. If pairing is not successful, the amber LED is On for  3 seconds and then turns Off.
Green LED is On for 3 seconds| | Pairing was successful.

If already paired

An amber LED blinks for three seconds (4
Hz)| | The sensor is paired, but disconnected.

Reset – After pressing the function key 3 times within 0.5 seconds and then hold for 10 seconds

The red LED blinks for 10 seconds, remains on for 3 seconds, and then turns off. The sensor then  restarts and blinks green for a few seconds.|

Battery level

LED blinks orange once per minute.
| The battery is low (< 10%), replace the battery, page 19.
NOTE: A notification pop-up will appear on the app.

Troubleshooting

The sensor triggers the automation/ schedule, but does not show the status on the app.| The sensor may be undergoing an over-the- air (OTA) firmware update.| Wait for the firmware update to complete and then check that the sensor is reporting status.
NOTE: The firmware update runs in the background.
LED blinks orange.| The sensor battery is low or drained.| Replace the sensor battery, page 19
NOTE: A notification pop—up will appear on the app.

Technical Data

firmware update and environment)
Nominal power| s90 mW
IP rating| IP20
Operating frequency| 2405 – 2480 MHz
Max. radio frequency power transmitted| 5.7 dem
Operating temperature| -10 -C to 50 “C
Relative humidity| 10 % to 95 %
Primary part dimensions (H x W x 0)| 50.3 x 33.0 x 16.3 mm
Secondary part dimensions (H x W x D)| 50 x 9 x 9 mm
Communication protocol| Zigbee 3.0 certified
Compliance|

Compliance

Compliance information for Green Premium products
Find and download comprehensive information about Green Premium products, including RoHS compliance and REACH declarations as well as Product
Environmental Profile (PEP) and End-of-Life instructions (EOLI).

https://checkaproduct.se.com/

General information about Green Premium products
Click the link below to read about Schneider Electric’s Green Premium product strategy.

https://www.schneider-electric.com/en/work/support/green-premium/

Trademarks
This guide makes reference to system and brand names that are trademarks of their relevant owners.

• Zigbee® is a registered trademark of the Connectivity Standards Alliance.
• Apple® and App Store® are brand names or registered trademarks of Apple Inc.
• Google Play™ Store and Android™ are brand names or registered trademarks of Google Inc.
• Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
• Wiser™ is a trademark and the property of Schneider Electric, its subsidiaries and affiliated companies.
  Other brands and registered trademarks are the property of their respective owners.

Schneider Electric (Australia) Pty Ltd
33-37 Port Wakefield Road
92500 Gepps Cross SA 5094
Australia
Customer Care: 13 73 28
www.clipsal.com
As standards, specifications, and design change from time to time,
please ask for confirmation of the information given in this publication.
© 2023 – 2023 Schneider Electric. All rights reserved.
DUG_Window/Door Sensor_CLP-00

References

• Innovative Electrical Products & Solutions
• download.schneider-electric.com/files?p_Doc_Ref=NNZ4266301

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>