MAJESTIC MARQ42STIN Gas Fireplace Owner’s Manual
- June 12, 2024
- Majestic
Table of Contents
Owner’s Manual
Care and Operation
MARQ42STIN Gas Fireplace
CAUTION! Risk of Fire! DO NOT store instruction manuals inside fireplace
cavity.
High temperatures could cause a fire.
INSTALLER: Leave this manual with the appliance, not inside the
appliance.
CONSUMER: Retain this manual for future reference. Do not store inside
the appliance.
Contact your dealer with questions regarding installation, operation or
service.
NOTICE: DO NOT discard this manual!
MARQUIS SERIES
Models: MARQ42STIN
This appliance may be installed as an OEM installation in manufactured home
(USA only) or mobile home and must be installed in accordance with the
manufacturer’s instructions and the Manufactured Home Construction and Safety
Standard, Title 24 CFR, Part 3280 in the United States, or the Standard for
Installation in Mobile Homes, CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s) of gas indicated on the rating
plate. This appliance is not convertible for use with other gases, unless a
certified kit is used.
Pour demander un exemplaire en français de ce Manuel du propriétaire, visitez
www.majesticproducts.com.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury,
death, or property damage.
-
DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
-
What to do if you smell gas
– DO NOT try to light any appliance.
– DO NOT touch any electrical switch. DO NOT use any phone in your building.
– Leave the building immediately.
– Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
– If you cannot reach your gas supplier, call the fire department. -
Installation and service must be performed by a qualified installer, service agency, or the gas supplier.
DANGER
HOT GLASS WILL CAUSE BURNS. DO NOT TOUCH GLASS UNTIL COOLED. NEVER ALLOW
CHILDREN TO TOUCH GLASS.
A barrier designed to reduce the risk of burns from the hot viewing glass is
provided with this appliance and must be installed for the protection of
children and other at-risk individuals.
Welcome
Read this manual before operating this appliance.
Please retain this Owner’s Manual for future reference.
Read the Installation Manual before making any installation or finishing
changes.
A. Congratulations
Congratulations on selecting a Majestic gas fireplace, an elegant and clean
alternative to wood burning fireplaces.
The Majestic gas fireplace you have selected is designed to provide the utmost
in safety, reliability, and efficiency.
As the owner of a new fireplace, you’ll want to read and carefully follow all
of the instructions contained in this owner’s manual. Pay special attention to
all cautions and warnings.
This owner’s manual should be retained for future reference. We suggest that
you keep it with your other important documents and product manuals.
The information contained in this owner’s manual, unless noted otherwise,
applies to all models and gas control systems.
Your new Majestic gas fireplace will give you years of durable use and
trouble-free enjoyment. Welcome to the Majestic family of fireplace products!
DEALER: Fill in your name, address, phone and email information here and
appliance information below.
Local Dealer Information
Dealer Name: _
Address: ___
Phone: ____
Email: __
Appliance Information:
Brand: ____ Model Name: ____
Serial Number: ___ Date Installed: ____
Listing Label Information/Location
The model information regarding your specific fireplace can be found on the
rating plate usually located in the control area of the fireplace.
Safety Alert Key:
- DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
- WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
- CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
- NOTICE: Used to address practices not related to personal injury.
Note: The term “recommend” or “recommended” does not indicate a requirement. It is a best practice suggested by Hearth & Home Technologies®.
B. Limited Lifetime Warranty
Hearth & Home Technologies LLC LIMITED LIFETIME WARRANTY
Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT
gas, wood, pellet and electric hearth appliances (each a “Product” and
collectively, the “Product(s)”) and certain component parts set forth in the
table below (“Component Part(s)”) that are purchased from a HHT authorized
dealer or distributor.
WARRANTY COVERAGE:
HHT warrants that the Products and their Component Parts will be free from
defects in materials and workmanship for the applicable period of Warranty
coverage set forth in the table below (“Warranty Period”). If a Product or
Component Parts are found to be defective in materials or workmanship during
the applicable Warranty Period, HHT will, at its option, repair the applicable
Component Part(s), replace the applicable Component Part(s), or refund the
purchase price of the applicable Product(s). The maximum amount recoverable
under this Warranty is limited to the purchase price of the Product. This
Warranty is transferable from the original purchaser to subsequent owners, but
the Warranty Period will not be extended in duration or expanded in coverage
for any such transfer. This Warranty is subject to conditions, exclusions, and
limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins at the date of installation. In the case of new home
constructions, Warranty coverage begins on the date of first occupancy of the
dwelling or six months after the sale of the Product(s) by an independent,
authorized HHT dealer or distributor, whichever occurs earlier. However, the
Warranty coverage shall commence no later than 24 months following the date of
Product shipment from HHT, regardless of the installation or occupancy date.
The term “Lifetime” in the table below is defined as: 20 years from the
beginning date of warranty coverage for gas appliances, 10 years from the
beginning date of warranty coverage for wood and pellet appliances, and 5
years from the beginning of warranty coverage for standalone gas log sets.
These time periods reflect the minimum expected useful lives of the designated
Component Parts under
normal operating conditions.
Warranty Period | HHT Manufactured Appliances and Venting |
---|---|
Component Parts | Labor |
Covered by this Warranty
I Year| X| X| X| ■| X| All parts including handles. external enameled
components and other material except as covered by Warranty Conditions.
Warranty Exclusions. and Warranty Limitations fisted
2 Years| | | | X| MI| All pans except as covered by Warranty Conditions.
Warranty Exclusions, and Warranty Limitations listed
2 years| | X| X| | | Igniters. Auger Motors. Electronic Components, and Glass
x| | | | | Electrical components limited to modules. remotes/wal witches.
valves. piots. Waters. exiction boxes. wire harnesses. transformers and lights
(excludrig light bulbs)
X| | X| | | Molded Refractory Panels. Glass Liners
3 years| | X| | | | Firepots. burnpots. mechanical feeders/auger assemblies
5 ye rs| X| | | | | Burners and logs for standalone gas log sets (Vented and
Vent Free gas log sets not sold as components of the fireplace or stove)
5 years| 1 year| X| | | | | Vent Free Burners and Vent Free Log components of
HHT manufactured fireplaces or stoves
| X| X| | | Castings. Medallions and Baffles
6 years| 3 years| | | X| | | Catalysts
7 years| 3 years| | X| X| | | Manifold tubes. HHT Chimney and Terminations
10 years| 1 year| X| | | | | Burners, logs and refractory components of HHT
manufactured fireplaces or stoves
Limited Lifetime| 3 years| X| X| X| | | Firebox and heat exchanger. FlexBurn•
System ,engine, inner cover, access cover and fireback)
1 Year| | X| X| X| X| X| All purchased replacement parts
WARRANTY CONDITIONS:
- Because HHT cannot control the quality of any Products sold by unauthorized sellers, this Warranty only covers Products that are purchased through an HHT authorized dealer or distributor unless otherwise prohibited by law; a list of HHT authorized dealers is available on the HHT branded websites.
- This Warranty is only valid while the applicable Product remains at the site of original installation.
- This Warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the applicable Product is authorized to sell applicable Product.
- Contact your installing distributor or dealer for Warranty service. If the installing dealer or distributor is unable to provide necessary parts, contact the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking Warranty service from a dealer other than the dealer from whom you originally purchased the applicable Product.
- No HHT consumer should bear cost of warranty service or costs incurred while servicing warranty claims (i.e., travel, gas, or mileage) when the service is performed within the terms of this Warranty. Check with your dealer or distributor in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not covered by this Warranty.
WARRANTY EXCLUSIONS:
This Warranty does not cover the following:
-
Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and exterior surface finishes may occur. This is not a flaw and is not covered under the Warranty.
-
Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
-
Repair or replacement of parts that are subject to normal wear and tear during the Warranty Period are not covered. These parts include: paint, wood and pellet gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass.
-
Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints related to this noise are not covered by this Warranty.
-
Damages resulting from: (1) failure to install, operate, or maintain the applicable Product in accordance with the installation instructions, operating instructions, and listing agent identification label furnished with the applicable Product; (2) failure to install the applicable Product in accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels other than those specified in the operation instructions; (7) installation or use of components not supplied with the applicable Product or any other components not expressly authorized and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interruptions or fluctuations of electrical power supply to the applicable Product.
-
Non-HHT venting components, hearth connections or other accessories used in conjunction with the applicable Product.
-
Any part of a pre-existing fireplace system in which an insert or a decorative gas applicable Product is installed.
-
HHT’s obligation under this Warranty does not extend to the Product’s capability to heat the desired space. Information is provided to assist the consumer and the dealer in selecting the proper Product for the application. Consideration must be given to the Product location and configuration, environmental conditions, insulation and air tightness of the structure.
This warranty is void if: -
The applicable Product has been over-fired, operated in atmospheres contaminated by chlorine, fluorine, or other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, deformation/warping of interior cast iron structure or components, rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes.
-
The applicable Product is subjected to prolonged periods of dampness or condensation.
-
There is any damage to the applicable Product due to water or weather damage which is the result of, but not limited to, improper chimney or venting installation.
LIMITATIONS OF REMEDIES AND LIABILITY: -
EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN. The owner’s exclusive remedy and HHT’s sole obligation under this Warranty or in contract, tort or otherwise, shall be limited to replacement of the Component Part(s), repair of the Component Part(s), or refund of the original purchase price of the applicable Product(s), as specified above; provided, however, that (i) if HHT is unable to provide replacement of the Component Part(s) and repair of the Component Part(s) is not commercially practicable or cannot be timely made, or (ii) the customer is willing to accept a refund of the purchase price of the applicable Product(s), HHT may discharge all such obligations by refunding the purchase price of the applicable Product. In no event will HHT be liable for any incidental or consequential damages caused by defects in the applicable Product. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Warranty gives you specific legal rights and you may also have other rights which vary from State to State. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE EXPRESSED WARRANTY SPECIFIED ABOVE FOR THE APPLICABLE PRODUCT. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Product Specific Information
A. Appliance Certification
MODELS: MARQ42STIN
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Direct Vent Heater
STANDARD: ANSI-Z21.88-2019 • CSA 2.33-2019
This product is listed to ANSI standards for “Vented Gas Fireplace Heaters”
and applicable sections of “Gas Burning Heating Appliances for Manufactured
Homes and Recreational Vehicles”, and “Gas Fired Appliances for Use at High
Altitudes”.
NOTICE: This installation must conform with local codes. In the absence
of local codes you must comply with the National Fuel Gas Code, ANSI
Z223.1-latest edition in the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemental room heat or as a
decorative appliance. It should not be factored as primary heat in residential
heating calculations.
Installation and service of this appliance should be performed by qualified
personnel. Hearth & Home Technologies recommends HHT Factory Trained or NFI
certified professionals.
B. Glass Specifications
This appliance is equipped with ceramic glass with an anti-reflective coating.
Replace glass only with glass with identical specifications. Please contact
your dealer for replacement glass.
C. BTU Specifications
Models
(U.S. or Canada)| Maximum
Input BTU/h| Minimum
Input BTU/h| Orifice
Size (DMS)
---|---|---|---
MARQ42STIN (NG)| (0-2000 FT)| 57,500| 43,000| #24
MARQ42STI N (Propane)| (0-2000 FT)| 52,000| 39,000| #44
Important Safety and Operating Information
A. Appliance Safety
WARNING! DO NOT operate fireplace before reading and understanding
operating instructions. Failure to operate fireplace according to operating
instructions could cause fire or injury.
DANGER
HOT GLASS WILL CAUSE BURNS. DO NOT TOUCH GLASS UNTIL COOLED. NEVER ALLOW
CHILDREN 0TO TOUCH GLASS.
-
Keep children away.
-
CAREFULLY SUPERVISE children in same room as fireplace.
-
Alert children and adults to hazards of hightemperatures.
High temperatures may ignite clothing or otherflammable materials. -
Clothing, furniture, draperies, and other flammable materials must not be placed on or near theappliance.
A barrier designed to reduce the risk of burns from the hot viewing glass is
provided with this appliance and must be installed for the protection of
children and other at-risk individuals. DO NOT operate the appliance with the
barrier removed. If the barrier becomes damaged, the barrier must be replaced
with the manufacturer’s barrier for this appliance.
Contact your dealer or Hearth & Home Technologies if the barrier is not
present or help is needed to properly install one. Young children should be
carefully supervised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible to accidental contact
burns.
-
A physical barrier is recommended if there are at risk individuals in the house.
-
To restrict access to a fireplace or stove, install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and away from hot surfaces.
-
Install a switch lock or a wall/remote control with child protection lockout feature.
-
Keep remote controls out of reach of children.
-
Never leave children alone near a hot fireplace, whether operating or cooling down.
-
Teach children to NEVER touch the fireplace.
-
Consider not using the fireplace when children will be present. Contact your dealer for more information, or visit: www.hpba.org/Product-Info/Fireplace-Stove-Heater/GlassFronts-Safety.
To prevent unintended operation when not using your fireplace for an extended period of time (summer months, vacations, trips, etc): -
Remove batteries from remote controls.
-
Turn off wall controls.
-
Unplug 6 volt adapter plug (IPI) and remove batteries from battery backup.
WARNING: This product and the fuels used to operate this product (liquid
propane or natural gas), and the products of combustion of such fuels, can
expose you to chemicals including benzene, which is known to the State of
California to cause cancer and reproductive harm. For more information go to:
www.P65Warnings.ca.gov.
Clear Space
WARNING! DO NOT place combustible objects in front of the fireplace or
block louvers. High temperatures could start a fire. See Figure 3.1.
Avoid placing candles and other heat-sensitive objects on mantel or hearth.
Heat could damage these objects.
B. General Operating Parts
Figure 3.2 references the general operating parts of the appliance and the
section of this manual in which they are discussed.
C. Fuel Specifications
WARNING! Risk of Fire or Explosion! Appliance must be set up for
compatible gas type!
- This appliance is designed to operate on either natural gas or propane. Make sure the appliance is compatible with gas type selected for installation site.
- Conversions must be made by a qualified service technician using Hearth & Home Technologies specified and approved parts.
D. Good Faith Wall Surface/TV Guidelines
NOTICE: Surface temperatures listed above are taken with a temperature
measuring probe as prescribed by the test standard used for appliance
certification. Temperatures on walls or mantels taken with an infrared
thermometer may yield increased temperatures of up to 30 °F (17 °C) or more
depending on the thermometer settings and material characteristics being
measured. Use appropriate finishing materials that are able to withstand these
conditions.
For additional finishing guidelines, see Section 10 in the appliance
installation manual.
Good Faith Guidelines for TV Installa ons above a Gas Fireplace
Notes:
- These are good faith recommended clearances only and not a guarantee of compliance with all TV manufacturers’ maximum allowable opera ng temperatures.
- Since every home has unique airtiow characteris cs and maximum allowable opera ng temperatures can vary from manufacturer to manufacturer and from model to model, actual TV temperatures should be validated at the me of each installa on. TVs should not be used in situa ons where the actual TV temperature exceeds the manufacturers’ maximum allowable opera ng temperatures identied in the TV’s technical specitica ons. Contact the TV’s manufacturer directly if you cannot locate this informa on or have ques ons regarding the informa on.
- Mantel height and depth must conform to mantle requirements specified in the tireplace installa on manual.
- “C” dimension taken from the top of the hood or fireplace opening.
- Sugges ons on how to further reduce TV temperatures:
a. Increase “A” dimension.
b. Increase “C” dimension, however, increasing “B” dimension beyond maximum recommended typically results in higher temperatures.
Figure 3.4. Good Faith TV Guidelines
F. Before Lighting Appliance
Before operating this fireplace for the first time, it is recommended that a
qualified service technician:
- Verify all shipping materials have been removed from inside and/or underneath the firebox.
- Review proper placement of logs, ember material and/ or other decorative materials.
- Check the wiring.
- Check the air shutter adjustment.
- Ensure that there are no gas leaks.
- Ensure that the glass is sealed and in the proper position and that the integral barrier is in place.
WARNING! Risk of Fire or Asphyxiation! DO NOT operate fireplace with fixed glass assembly removed.
F. Lighting Instructions (IPI)
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or
explosion may result causing property damage, personal injury or loss of life.
A. This appliance is equipped with an intermittent pilot ignition (IPI) device
which automatically lights the burner. DO NOT try to light the burner by hand.
B. BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to
smell next to the floor because some gas is heavier than air and will settle
on the floor.
WHAT TO DO IF YOU SMELL GAS
-
DO NOT try to light any appliance.
-
DO NOT touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions. -
If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, DO NOT try to repair it, call a qualified service technician. Force or attempted repair may result in a fire or explosion.
D. DO NOT use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.
LIGHTING INSTRUCTIONS (IPI)
-
This appliance is equipped with an ignition device which automatically lights the burner. DO NOT try to light the burner by hand.
-
Wait five (5) minutes to clear out any gas. Then smell for gas, including near thefloor. If you smell gas, STOP! Follow “B” in the Safety Information located on thetop of this label. If you do not smell gas, go to next step.
-
To light the burner:
Equipped with wall switch: Turn ON/OFF switch to ON.
Equipped with remote or wall control: Press ON or FLAME button.Equipped with thermostat: Set temperature to desired setting. -
If the appliance does not light after three tries, call your service technician or gassupplier.
TO TURN OFF GAS TO APPLIANCE
-
Equipped with wall switch: Turn ON/OFF switch to OFF.
Equipped with remote or wall control: Press OFF button.
Equipped with thermostat: Set temperature to lowest setting. -
Service technician should turn off electric power to the control when performing service.
DANGER
HOT GLASS WILL CAUSE BURNS.
DO NOT TOUCH GLASS UNTIL COOLED.
NEVER ALLOW CHILDREN TO TOUCH GLASS.
A barrier designed to reduce the risk of burns from the hot viewing glass is
provided with this appliance and must be installed for the protection of
children and other at-risk individuals.
WARNING:
DO NOT CONNECT LINE VOLTAGE (110/120 VAC OR 220/240 VAC) TO THE CONTROL VALVE.
Improper installation, adjustment, alteration, service or maintenance can
cause injury or property damage. Refer to the owner’s information manual
provided with this appliance. For assistance or additional information,
consult a qualified installer, service agency or the gas supplier. This
appliance needs fresh air for safe operation and must be installed so there
are provisions for adequate combustion and ventilation air.
WARNING: This product and the fuels used to operate this product (liquid
propane or natural gas), and the products of combustion of such fuels, can
expose you to chemicals including benzene, which is known to the State of
California to cause cancer and reproductive harm. For more information go to:
www.P65Warnings.ca.gov.
Keep burner and control compartment clean. See installation and operating
instructions accompanying appliance.
CAUTION:
Hot while in operation. DO NOT touch. Keep children, clothing, furniture,
gasoline and other liquids having flammable vapors away. DO NOT operate the
appliance with fixed glass assembly removed, cracked or broken. Replacement of
the fixed glass assembly should be done by a licensed or qualified service
person.
NOT FOR USE WITH SOLID FUEL
For use with natural gas and propane. A conversion kit, as supplied by the
manufacturer, shall be used to convert this appliance to the alternate fuel.
Also Certified for Installation in a Bedroom or a Bedsitting Room.
This appliance must be installed in accordance with local codes, if any; if
none, follow the National Fuel Gas Code, ANSIZ223.1/ NFPA 54, or the National
Gas and Propane Installation code, CSA B149.1.
For additional information on operating your Hearth & Home Technologies
fireplace, please refer to
www.hearthnhome.com. 593-913K
H. Appliance Break-In
NOTICE! Open windows for air circulation during fireplace break-in.
-
Some people may be sensitive to smoke and odors.
-
Smoke detectors may activate.
Follow the initial break-in procedure below to cure the materials used to manufacture the fireplace and the finishing materials around it. -
The fireplace should be run three to four hours continuously on high.
-
Turn the fireplace off and allow it to cool completely.
-
Remove fixed glass assembly. See Section 4.B.
-
Clean fixed glass assembly. See Section 4.B.
-
Replace the fixed glass assembly.
NOTICE! In some cases, residue may appear on the top fiber refractory piece at the end of the initial break-in period. Remove the residue by gently brushing with a soft-bristle brush.
Note: Some installations may require additional run time to cure. If odors persist after the initial break-in period, run the fireplace for an additional three to four hours
continuously on high.
Note: Some IPI systems have a safety feature that automatically shuts down the fireplace after 9 hours of continuous operation without receiving a command from the remote control. If this occurs, restart the appliance.
H. Heat Management Heat Output
Heat output may be controlled on MARQUIS models by adjusting the “FLAME”
setting on the remote control.
I. Operation During A Power Outage – IntelliFire® Touch
The IntelliFire Touch intermittent pilot ignition system comes with a
battery backup system that enables the system to operate in a power outage.
The system offers seamless transition from household AC power to battery
backup. A factory-installed battery pack is located in the control cavity of
the appliance. See Figure 3.5. Battery longevity and performance will be
affected by long term exposure to the service temperatures of this appliance.
NOTICE: Batteries should only be used as a power source in the event of
an emergency power outage. Batteries should not be used as a primary long-term
power source.
To Operate Fireplace Using Battery Power (DC):
- Access the control cavity of the appliance. See Figure 3.5 for location. The decorative barrier front and front refractory may need to be removed.
- Locate the battery tray and insert four AA cell batteries. Battery polarity must be correct or module damage will occur. See Figure 3.5. A complete wiring diagram is included in the Electrical section of the appliance Installation Manual.
- Turn the appliance on according to the instructions below for the appropriate type of control: Standard Wall Switch or Factory-Installed ON/OFF Switch:
• Toggle the switch as you would under normal circumstances.
Wireless Remote:
• Remote receiver is integrated into the ignition module
• Use the remote to turn the appliance on.
• To preserve battery life, do not use the HI/LO flame or
THERMOSTAT options.
Ignition Module:
• Locate the ignition module in the control cavity.
• Slide the ON/REMOTE/OFF switch to the ON position.
NOTICE: Some functionality will be lost when using battery backup including fan, lights, or any other auxiliary functions that require household 110-120 VAC power.
To Return to Operation Using Electrical (AC) Power
Standard Wall Switch or Factory-Installed ON/OFF Switch:
-
Toggle the switch to OFF and remove the batteries from the battery tray. Replace door or decorative barrier front on appliance. Wireless Remote:
-
Slide the ON/REMOTE/OFF switch to the REMOTE position. Remove the batteries from the battery tray. Replace door or decorative barrier front on appliance.
Ignition Module: -
Slide the ON/REMOTE/OFF switch to the REMOTE position.
Remove the batteries from the battery tray. Replace door or decorative barrier front on appliance.
J. Detailed Component Operating Instructions – IntelliFire Touch
IFT-ECM Detailed Operating Instruction
This model is shipped from the factory equipped with the IFT-RC400 remote.
-
The Electronic Control Module (IFT-ECM) has a three-position ON/OFF/REMOTE selector switch that must be set for proper operation. See Figure 3.6. When changing switch positions, it is important to pause in each position for 1-2 seconds. OFF Position: The appliance will not respond to any commands from a wired wall switch, IFT-RC150 or IFT-RC400 remote controls. The unit should be in the OFF position during service, fuel conversion, and to reset the IFT-ECM in the event the system goes into a LOCK-OUT mode as the result of a system error. When switched to the OFF position while the appliance is operating, the system will shut down.
ON Position: The appliance will ignite and run continuously at the HI flame setting. No adjustment in flame height is possible. Remote Position: The remote position allows operation of the appliance from a wired wall switch, IFT-RC400 or IFT-RC150 remote controls. The IFT-ECM switch must be in this position to pair the IFT-ECM with the IFT-ACM (if installed), and/or IFT-RC400 and IFTRC150 remote controls. See the IFT-RC400 or IFTRC150 installation manual for detailed instructions on pairing the IFT-ECM with the remote controls. After successfully pairing a IFT-RC400, all installed accessories can be controlled by the IFT-RC400 (see IFT-RC400 user manual). The RC150 allows the user to turn ON/OFF the flame in the appliance and activate the Cold Climate mode if desired. The IFT-ECM has a safety feature that will automatically shut down the fireplace after 9 hours of continuous operation without receiving a command from the IFT-RC400 or IFT-RC150. The IFT-ECM has a safety feature that will automatically shut down the fireplace after 9 hours of continuous operation in the ON position, except when operated in active thermostat mode. -
If multiple control options are installed, the IFT-ECM will respond to the last command from the wired wall switch, IFT-RC400 or IFT-RC150. The wired wall switch is NOT available if a Power Vent is used.
-
The Pilot button on the IFT-ECM activates the Cold Climate function of the fireplace. This function lights the pilot flame ONLY to provide enough heat in the firebox to reduce condensation in cool, high humidity ambient conditions. To activate the Cold Climate press and hold the Pilot button for one second and release. The IFT-ECM will flash two green LED blinks, beep twice and light and rectify the pilot flame when pressed to activate. To turn off Cold Climate, press and hold the Pilot button for one second and release. The IFT-ECM will flash one green LED blink, beep once and shut down the pilot flame. If remote controls are paired with the IFT-ECM, this feature can also be activated with the IFT-RC400 and/or IFT-RC150. DANGER
Risk of Explosion
Risk of Explosion
DO NOT cycle the ON/OFF/REM selector switch more than one time within a five minute period. Gas may accumulate in firebox. Call a qualified service technician.
DO NOT cycle the ON/OFF/REM selector switch more than one time within a five minute period. Gas may accumulate in firebox. Call a qualified service technician. -
An IFT-ECM reset is required if the module is in a lock-out condition. When this occurs, the appliance is shut down and the IFT-ECM status indicator LED will be blinking a RED/GREEN error code along with a one-time audible double- beep. If the IFT-ECM is in a lock-out condition, refer to the troubleshooting chart to interpret the error code and take corrective action as required. To reset the IFT-ECM after a lock-out error:
CAUTION! Risk of burns! Appliance surfaces are hot when operating and
during cool down. Use care and wear gloves when opening the front and
accessing components inside the appliance.
– Be aware the appliance may be HOT, use care in accessing the IFT-ECM.
– Set the IFT-ECM 3-position selector switch to OFF position.
– Wait five (5) minutes to allow possible accumulated gas to clear.
– Set the IFT-ECM 3-position selector switch to ON or REMOTE position. Module
will beep once and flash a three GREEN LED code on successful startup.
– If placed in ON position, the appliance will ignite normally if the error
condition was corrected.
– If placed in REMOTE position, use the paired IFT- RC400, IFT-RC150 or wired
wall switch to start the appliance; appliance will ignite normally if the
error condition was corrected.
– If the IFT-ECM re-enters the lock-out condition after these steps, call your
dealer for service.
IntelliFire TM Touch Ignition System
NOTICE: Batteries should not be placed in the battery pack while using
the transformer. Remove batteries before using the transformer, and unplug the
transformer before installing the batteries. Battery polarity must be correct
or module damage will occur.
Appliance ON/OFF:
Your MARQ42STIN fireplace is supplied with a fully functional remote control.
This remote controls:
- ON/OFF Functions
- Flame height adjustments
- Thermostat
- Accent Lights
- Electric Ember Bed
- Cold Climate Feature
Please refer to the instructions included with the remote control for more detailed operating instructions.
Maintenance and Service
IMPORTANT! Any safety screen, decorative barrier front or guard removed
for servicing must be replaced prior to operating the appliance.
A. Maintenance: Frequency and Tasks
When properly maintained, your fireplace will give you many years of trouble-
free service. Contact your dealer to answer questions regarding proper
operation, troubleshooting and service for your appliance. Visit
www.majesticproducts.com to locate a
dealer. We recommend annual service by a qualified service technician.
Task | Frequency | To be completed by |
---|---|---|
Glass Cleaning/ Exterior | Seasonally | Homeowner |
Decorative Barrier fronts/Surrounds | Annually | |
Remote Control | Seasonally | |
Venting | Seasonally | |
Glass Cleaning/ Interior | Annually | Qualified Service Technician |
Gasket Seal and Glass Inspection | Annually | |
Log Inspection | Annually | |
Firebox Inspection | Annually | |
Control Compartment & Firebox Top | Annually | |
L.E.D Replacement | As needed | |
Electrical Service and Repair | As needed | |
Burner Ignition & Operation | Annually |
B. Maintenance Tasks – Homeowner
Installation and repair should be done by a qualified service technician only.
The appliance should be inspected before use and at least annually by a
professional service person.
The following tasks may be performed annually by the homeowner. If you are
uncomfortable performing any of the listed tasks, please call your dealer for
a service appointment.
More frequent cleaning may be required due to excessive lint from carpeting,
bedding material, etc. It is imperative that control compartments, burners and
circulating air passageways of the appliance be kept clean. Any safety screen,
guard, or barrier removed for servicing the appliance must be replaced prior
to operating the appliance.
CAUTION! Risk of Burns! The fireplace should be turned off and cooled
before servicing.
Glass Cleaning
(Exterior of Installed Glass Only)
Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, gas fireplace glass cleaner, drop cloth and a
stable work surface.
WARNING! Risk of Injury! Glass installation and removal must be performed
only by a qualified service technician.
-
Homeowner may only clean outsides of glass.
-
Call your dealer for a service appointment to have inside of glass cleaned.
CAUTION! Glass is breakable. -
Avoid striking, scratching or slamming glass
-
DO NOT use abrasive cleaners
-
DO NOT clean glass while it is hot
-
Clean glass with a non-abrasive, non-ammonia based, commercially available gas fireplace glass cleaner.
NOTICE! Use only glass cleaner compatible with ceramic glass. Other types
of glass cleaner may damage the glass surface when exposed to high
temperatures.
– Light deposits: Use a soft cloth with soap and water
– Heavy deposits: Use commercial fireplace glass cleaner (consult with your
dealer)
Decorative Barrier Fronts, Surrounds
Frequency: Annually
By: Homeowner
Tools needed: Protective gloves, stable work surface
- Assess condition of screen and replace as necessary.
- Inspect for scratches, dents or other damage and repair as necessary.
- Check that air intake and discharge areas are not blocked.
- Vacuum and dust surfaces.
Remote Control
Frequency: Seasonally
By: Homeowner
Tools needed: Replacement batteries and remote control instructions.
- Locate remote control transmitter and receiver.
- Verify operation of remote. Refer to remote control operation instructions for proper calibration and setup procedure.
- Replace batteries as needed in remote transmitters.
- Place remote control out of reach of children. If not using your fireplace for an extended period of time (summer months, vacations/trips, etc), to prevent unintended operation:
- Remove batteries from remote controls.
- Turn the ON/OFF/REMOTE switch on the control module to OFF.
- Unplug 6 volt adapter plug on IPI models.
Venting and Termination Cap
Frequency: Seasonally
By: Homeowner
Tools needed: Protective gloves and safety glasses.
- Inspect exposed venting and termination cap for blockage or obstruction such as plants, bird nests, leaves, snow, debris, etc.
- Verify termination cap clearance to subsequent construction (building additions, decks, fences, or sheds).
- Inspect for corrosion or separation.
- Verify cauking and sealing of vent components and termination cap remains intact.
C. Maintenance Tasks – Qualified Service Technician
The following tasks must be performed by a qualified service technician.
Glass Cleaning
(Exterior and Interior of Installed Glass)
Frequency: Seasonally
By: Qualified Service Technician
Tools Needed : Protective gloves, ceramic glass cleaner, drop cloth and a
stable work surface.
WARNING! Risk of Injury! Glass installation and removal must be performed
only by a qualified service technician.
CAUTION! Handle fixed glass assembly with care.
Glass is breakable.
-
Avoid striking, scratching or slamming glass
-
Avoid abrasive cleaners
-
DO NOT clean glass while it is hot
NOTICE! Use only glass cleaner compatible with ceramic glass. Other types of glass cleaner may damage the glass surface when exposed to high temperatures. -
Prepare a work area large enough to accommodate fixed glass assembly and door frame by placing a drop cloth on a flat, stable surface.
Note: Fixed glass assembly and gasketing may have residue that can stain carpeting or floor surfaces. -
Remove decorative barrier front from fireplace and set aside on work surface.
-
See appliance installation manual for instructions to remove fixed glass assembly.
-
Clean glass with a non-abrasive, non-ammonia based, commercially available gas fireplace glass cleaner.
– Light deposits: Use a soft cloth with soap and water
– Heavy deposits: Use commercial fireplace glass cleaner (consult with your dealer) -
Carefully set fixed glass assembly in place on fireplace. Hold glass in place with one hand and secure all glass latches with the other hand.
-
See appliance installation manual for instructions to replace the fixed glass assembly.
-
Inspect and operate all glass latches to ensure they move freely and no obstructions are present.
-
Reinstall decorative barrier front.
Gasket Seal and Glass Assembly Inspection Frequency:
Annually By: Qualified Service Technician
Tools needed: Protective gloves, drop cloth and a stable work surface.
-
Inspect gasket seal and its condition.
-
Inspect fixed glass assembly for scratches and nicks that can lead to breakage when exposed to heat.
-
Confirm there is no damage to glass or glass frame.
Replace as necessary. -
Verify that fixed glass assembly is properly retained and attachment components are intact and not damaged. Replace as necessary.
Log Inspection
Frequency: Annually
By: Qualified Service Technician
Tools needed: Protective gloves.
- Inspect for damaged or missing logs. Replace as necessary. Refer to Installation manual for log placement instructions.
- Verify correct log placement and no flame impingement causing sooting. Correct as necessary.
Firebox
Frequency: Annually
By: Qualified Service Technician
Tools needed: Protective gloves, sandpaper, steel wool, cloths, mineral
spirits, primer and touch-up paint.
- Inspect for paint condition, warped surfaces, corrosion or perforation. Sand and repaint as necessary.
- Replace fireplace if firebox has been perforated.
Control Compartment and Firebox Top
Frequency: Annually
By: Qualified Service Technician
Tools needed: Protective gloves, vacuum cleaner, dust cloths
- Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas. Screw tips that have penetrated the sheet metal are sharp and should be avoided.
- Remove all foreign objects.
- Verify unobstructed air circulation.
L.E.D Replacement
Frequency: As needed
By: Qualified Service Technician
Tools needed : Protective gloves, replacement LED as- semblies, 1/4 inch
nut driver.
The LEDs installed in this appliance do not require any annual service.
However, the LED assemblies can be replaced. To replace:
- Remove Logs, Grate/Burner, Base refractory.
- Remove the ember glass assembly. The LED box can be lifted out of the fireplace at this point.
- See replacement parts list for LED part numbers.
Electrical Service and Repair
WARNING! Risk of Shock! Label all wires prior to dis- connection when
servicing controls. Wiring errors could cause improper and dangerous
operation. Verify proper operation after servicing.
WARNING! Risk of Shock! Replace damaged wire with type 105º C rated wire.
Wire must have high temperature insulation.
Pilot and Burner Ignition and Operation
Frequency: Annually
By: Qualified Service Technician
Tools needed: Protective gloves, vacuum cleaner, whisk broom, flashlight,
voltmeter, indexed drill bit set, and a manometer.
-
Verify burner is properly secured and aligned with pilot or igniter.
-
Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary.
-
Replace Glowing embers with new dime-size pieces.
DO NOT block ports or obstruct lighting paths. Refer to appliance installation manual for proper ember placement. -
Verify batteries have been removed from battery back-up IPI systems to prevent premature battery failure or leaking.
-
Check for smooth lighting and ignition carryover to all ports. Verify that there is no ignition delay. Inspect and ensure the lighting of the main burner occurs within four seconds of the main gas valve opening.
-
Inspect for lifting or other flame problems.
-
Verify air shutter setting is correct. See Installation Manual for required air shutter setting. Verify air shutter is clear of dust and debris.
-
Inspect orifice for soot, dirt and corrosion. Verify orifice size is correct. See Service Parts List for proper orifice sizing.
-
Verify manifold and inlet pressures. Adjust regulator as required.
-
Check all accessible gas-carrying tubes, connections, pipes and other components for leaks.
-
Inspect pilot flame pattern and strength. See Figure 4.1 for proper pilot flame pattern. Clean or replace orifice spud as necessary.
-
Inspect IPI flame sensing rod for soot, corrosion and deterioration. Polish with 320 grit Emery cloth and/or 3M™ Scotch-Brite Abrasive Hand Pad.
-
Verify that there is not a short in flame sense circuit by checking continuity between pilot hood and flame sensing rod. Replace pilot as necessary.
Frequently Asked Questions and Troubleshooting
A. Frequently Asked Questions – Appliance
ISSUE | SOLUTIONS |
---|---|
Condensation on the glass disappear. | This is a result of gas combustion and |
temperature variations. Prior to appliance being turned on. the inside of the
glass has cooled below the dew point producing a byproduct of combus- tion:
water in the form of condensation. As the fireplace glass warns, the
condensation will
In the summer, the inside of your fireplace contains hot humid air from
outdoors. When the air from outdoors contacts glass cooled below the dew point
by your air conditioning, moisture in that air will condense.
Blue flames| This is a result of normal operation and the flames will begin to
yellow as the fireplace is allowed to burn for 20 to 40 minutes.
Erratic flames| Verify that the glass assembly is correctly installed and that
all four glass latches are engaged over the four tabs on the glass frame.
Vent baffle/flue restrictor may be needed when long vertical vent runs are
used. Refer to Installation Manual. Section 4: Venting.
Odor from fireplace| When first operated. this fireplace may release an odor
for the first several hours. This is caused by the curing of the paint and the
burning off of any oils remaining from manufacturing. Odor may also be
released from finishing materials and adhesives used around the fireplace.
Film on the glass| This is a normal result of the curing process of the paint
and logs. Glass should be cleaned within 3 to 4 hours of initial burning to
remove deposits left by oils from the manufacturing process. A non-abrasive
cleaner such as gas fireplace glass cleaner may be necessary. Contact your
dealer.
Metallic noise| Noise is caused by metal expanding and contracting as it heats
up and cools down, similar to the sound produced by a furnace or heating duct.
This noise does not affect the operation or longevity of the fireplace.
Is it normal to see the pilot flame burn continually?| In an intermittent
pilot ignition system (IPI). the pilot flame should turn off when appliance is
turned off. Some optional control systems available with IPI models may allow
pilot flame to remain lit. In a standing pilot system the pilot will always
stay on.
Teco-Sil| There may be some “racking” noise coming from the fireplace during
the first few heating and cooling cycles. This noise is associated with
settling rock and some minor cracking of larger pieces of rock. This will
lessen over time as the Teco-Sil is conditioned to the heating and cooling
temperature changes.
Power Outages (battery backup)| This appliance can be operated on battery
power in the event of a power outage. To access the battery pack. the
decorative barrier front, mesh and glass assembly must be removed. Refer to
Section 3 for more details.
.
Surfaces above and around the appli-| No action necessary. This appliance
ships with a non-combustible material attached. See Section 3. Specifications
of the attached non-combustible material are listed in the Installer’s Manual
for this appliance.
B. Frequently Asked Questions – IntelliFire Touch Controls (IFT-RC400)
Symptom | Possible Cause | Corrective Action |
---|
The appliance does rot respond to commands from the remote control display
does not light up when screen is touched.| Batteries are depleted.| Verify
batteries are new.
Batteries are incorrectly oriented|
Verify batteries are thstalled in correct orientation as shown on batteries
receptacle.
The display on remote lights up when screen is touched but it does not respond
to commands.| Touchscreen has lost calibration.| Touchscreen needs to be re-
caibrated. Call dealer to have screen re-calibrated.
Clod Lock is ON.| Check child lock icon located at the top of the remote
display. If ON, d will shove as a locked symbol. To unlock. remove battery
compartment door. locate chid lock watch and move to ‘unlock’ position. Venfy
child lock icon on screen is now displayed in ‘unlock’ position.
The remote displays the kflowtrog message on-screen:
No dear info available.| Dealer intonnotton not programrned into remote.|
Remote wil still provide al avaiable functions, and appliance is fully
available for use. Call dealer to have them program
The remote d splays the follow:1g message on-screen:
r Name & Number* to ‘Dear schedule maintenance.| 300 hours of use. Appliance
is still fully functional.| The appliance has been bum for 300 hams and is due
for a Call dealer to have them
regular maintenance. perform manta
The room temperature displayed on the remote is either slow ct quick to
respond while operating in thermostat mode.| Remote is placed at a very short
distance or too far away from the appliance.| Try to keep the remote close to
the appliance but not directly In front of it The remote acts as the
thermostat
Remote is placed in the path of an at draft or vent_| Move the remote away
from the sect path of air flow The re-mote acts as the thermostat.
Flame Modulation| The control system is designed to automaticaly adjust the
flame intensity based on the Men:ince between the desired room temperature.
and actual temperature. In thermostat mode. the hearth appliance will start in
HI flame. but as the actual temperature approaches the desired set temperature
on the remote, the flame intensity will automatically decrease. Automatic
flame modulation will result in more control of the temperature. and will
cause the appliance to cycle OFF/ON less.
The appliance erns OFF the flame after extended periods of operation.| 9 hour
safety shutdown timer| This is normal behavior. The appliance has a safety
Wier That will automatically turn OFF the flame after none hours of
uninterrupted operation.
The remote displays the following message on-screen: Fan will turn on within 3
minutes.| Functioning as intended.| The appliance has a three minute delay
timer before the fan is turned ON. This allows the air surrounding the
appliance to be heated before berg pushed trto the room.
The remote displays the following message on-screen:
‘Replace remote batteries.’| Low batteries M remote.| Install new batteries in
the remote,
The remote is displaying an incorrect brand.| Remote was programmed
inoorreody.| Call dealer to have the
them program remote with correct brancitrg Remote is still fully functional
and the appliance is unaffected.
After turning flame ON using remote, the flame does not tom ON immeclately and
instead a two made liner is displayed.| Power vent is inhaled on the
appliance. tip’| This is expected behavior and the two minute timer is called
a pre-purge timer. The flame MI turn ON at the expiration of the
The remote displays the following message on-screen:
‘Remote Control Communcabon Error.’| No pow to appliance.| Venfy home craft
seeker is on and master reset is on (if etliAPPed).
Power outage.| Install new battens in battery backup.
The remote displays the followthg message w -screen: Sony Ya!
appliance old not start. Try agam by pressthg Flame On.| No power to
appliance. No gas to appliance. Accumulation of air M gas Me from extended
period of appliance inactivity. Gas control system failure.| Verify that
applance has power and gas. Verify that the appliante accepts &erne ON
carman:Is with an audible beep, and successfully turns flame on within 90
seconds, If this failure persists, contact dealer for service.
C. Troubleshooting
With proper installation, operation, and maintenance your gas appliance will
provide years of trouble-free service. If you do experience a problem, this
troubleshooting guide will assist a qualified service technician in the
diagnosis of a problem and the corrective action to be taken. This
troubleshooting guide can only be used by a qualified service technician.
Contact your dealer to arrange a service call by a qualified service
technician.
Note to Qualified Service Technician: Additional resources including
troubleshooting guides and service videos are available through Hearth & Home
Technologies. Contact your dealer or access resources through your myhht.com
account.
IntelliFire Touch
Error Codes:
ECM LED Error Codes | Description |
---|---|
3 Red: 1 Green | IFT-RC400 error message: ‘Appliance Safely Disabled’, pilot |
sparks for 90 sec, no flame rectification.
2 Red: 1 Green| IFT-RC400 display: ‘Error Pilot Flame’, pilot valve solenoid
not detected.
2 Red: 2 Green| Sparking feedback signal error, spark coil failure.
5 Red: 1 Green| IFT-RC400 display: ‘Error Power Vent’ (if installed).
See Troubleshooting matrix for more detail on Lock-out Error Codes, Possible
Causes and Corrective Actions.
Troubleshooting:
Symptom | Possible Cause | Corrective Action |
---|---|---|
Pilot won’t light, module clicks but no spark 90 sec, 3 Red/1 Green Lock out. | ||
Incorrect wiring. | Verify ‘S’ (White) sense wire and ‘I’ (orange) ignitor wire |
are connected to correct terminals on IFT-ECM.
Loose connections or electrical shorts in wiring.| Verify no loose connections
or electrical shorts in wiring from module to pilot assembly. Verify wire
insulation is not dam-aged. Verify wires are not grounding out to chassis,
pilot burner, or any other metal object. Replace any damaged wires.
Ignitor gap is too large.| Verify spark gap is approximately 0.095″ (2.41 mm)
to 0.135″ (3.43 mm).
Pilot won’t light, there is no noise or spark.| No AC power, AC/DC adaptor
faulty, backup batteries (if being used) depleted, IFT- ECM slider switch in
OFF position.| Verify IFT-ECM slider switch is in ON or REM position. Verify
AC power available to junction box. Verify AC/DC adaptor is plugged into
junction box and ECM. Verify AC/DC adaptor out-put voltage is between 5.7-6.3
Vdc. If battery pack is used, check battery pack voltage is >4.2 V (if not,
replace batteries).
Shorted or loose connection in system wiring or wiring harness.| Verify system
wiring configuration. Remove and reinstall wir-
ing harness that plugs into module. Check continuity of wires in valve wiring
harness. Replace any damaged components.
Poor or no system ground.| Verify black ground wire in valve harness is
connected to metal chassis of fireplace.
Pilot won’t light, there is no noise or spark, 2 Red/1 Green Lockout.| Pilot
solenoid not detected.| Check if valve harness orange wire is connected to
pilot so-lenoid valve. Check pilot solenoid resistance, nominal is 40 ohms. If
open or shorted, replace valve. Check valve harness wire continuity, if open
replace 6-pin harness.
Pilot won’t light, there is no noise or spark, 2 Red/2 Green Lockout.| Spark
coil failure.| Replace ECM.
IntelliFire Touch
Symptom | Possible Cause | Corrective Action |
---|---|---|
Pilot sparks but does not light, after 90 sec, 3 Red/1 Green Lockout | No gas | |
supply. | Verify incoming gas line ball valve is ‘Open’. Verify inlet pressure |
is within requirement for gas type used. Contact gas supplier.
ECM has poor ground.| Verify wiring, check valve harness black wire is
securely grounded to metal chassis.
Gas valve defective.| Check pilot valve solenoid kick and hold voltages during
ignitlon cycle. Kick V should be >1 V, hold V minimum 0.26 V. If voltages are
OK, replace gas valve.
Pilot lights but main burner does not light. Pilot continues to spark for 90
sec then goes into 3 Red/1 Green Lockout.| No flame detected. Flame
rectification issue.| Check if white sense lead is securely connected to ‘S’
terminal of IFT-ECM. Check resistance of sense lead between sense rod tip and
connector to IFT-ECM, should be less than 1 ohm – if not, replace pilot
assembly. Check system ground, ensure black valve hamess wire is securely
attached to metal chassis. Check wiring for damage. With system OFF, check
resistance between tip of sense rod and pilot hood, should be resistance (>1
M-ohm).
No flame detected or sense rod contamination.| With glass assembly installed,
verify pilot flame is engulfing flame sense rod on pilot assembly. Verify
inlet gas pressure is correct for gas type. Polish flame sense rod with fine
steel wool to remove any contaminants that may have accumulated.
Pilot lights and rectifies, but main burner does not light.| Main valve
solenoid.| Check if green wire in valve harness is connected to green main
valve solenoid. Check main valve solenoid resistance, nominal is 60 ohms. If
open or shorted, replace valve. Verify valve inlet pressure is correct for gas
type.
Pilot and main do not light, ECM goes into 5 Red/1 Green Lockout.| Power Vent
(PV) Failure.| Power Vent blower defective – check wiring to IFT-ACM, check if
blower is working. Check if PV pressure switch is connected to brown and black
wire in 6-pin valve wire harness. Check if pressure switch is closed (shorted)
when PV blower is running. Refer to PV troubleshooting instructions.
Appliance lights and runs for a few minutes then shuts down and/or appliance
cycle ON and OFF with less than 90 sec of ON time.| Shorted or loose
connection in flame detection circuit.| Check if white sense lead is securely
connected to ‘S’ terminal of IFT-ECM. Check resistance of sense lead between
sense rod tip and connector to IFT-ECM, should be less than 1 ohm – if not,
replace pilot assembly. Check system ground, ensure black valve hamess wire is
securely attached to metal chassis. Check wiring for damage. With system OFF,
check resistance between tip of sense rod and pilot hood, should be resistance
(>1 M-ohm).
Poor flame rectification or contaminated sense rod.| With glass assembly
installed, verify pilot flame is engulfing flame sense rod on pilot assembly.
Verify inlet gas pressure is correct for gas type. Polish flame sense rod with
fine steel wool to remove any contaminants that may have accumulated. Verify
no soot deposits are in sense rod to pilot hood gap.
Logs are set up wrong.| Remove and re-install logs per the log placement
instructions.
Damaged pilot assembly.| Verify the pilot assembly ceramic insulator around
the flame sensing rod is not cracked, damaged or loose. Check resistance
between tip of sense rod and IFT-ECM connector, should be less than 1 ohm.
Replace pilot assembly if damage is detected.
Reference Materials
A. Accessories
Install approved accessories per instructions included with accessories.
Contact your dealer for a list of approved accessories.
WARNING! Risk of Fire and Electric Shock! Use ONLY Hearth & Home
Technologies-approved optional accessories with this appliance. Using non-
listed accessories could result in a safety hazard and will void the warranty.
Remote Controls, Wall Controls and Wall Switches
After a qualified service technician has installed the remote control, wall
control or wall switch, follow the instructions supplied with the control
installed to operate your fireplace:
For safety:
- Install a switch lock or a wall/remote control with child protection lockout feature.
- Keep remote controls out of reach of children. See your dealer if you have questions.
Optional Heat-Zone ® Gas Kit
After a qualified service technician has installed the HeatZone ® Gas Kit,
follow the instruction supplied with the kit for operation. See your dealer if
you have questions.
Service Parts
B. Service Parts
MARQ42STIN
Beginning Manufacturing Date: Oct 2016
Ending Manufacturing Date: Active
Marquis 42” See Through Gas Fireplace – DV
Service Parts
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer
or distributor.
Hearth and Home Technologies does not sell directly to consumers. Provide
model number and serial number when requesting service parts from your dealer
or distributor.
ITEM| DESCRIPTION| COMMENTS| PART NUMBER| Stocked at
Depot
---|---|---|---|---
| Log Set Assembly| | LOGSMQ42ST| Y
1| Log Replacement| | SRV2272-701|
2| Log Replacement| | SRV2272-702|
3| Log Replacement| | SRV2272-703|
4| Log Replacement| | SRV2272-704|
5| Log Replacement| | SRV2272-705|
6| Log Replacement| | SRV2272-706|
7| Log Replacement| | SRV2272-707|
8| Log Replacement| | SRV2272-707|
9| Log Replacement| | SRV2272-708|
10| Log Replacement| | SRV2272-708|
11| Log Replacement| | SRV2272-709|
12| Light Box Mesh Assembly| Qty 2 req| 2146-016|
13| Non-combustible Board| Qty 2 req| 2146-051|
14| Finishing Strips| Qty 6 req| 2146-129|
15| Glass Door Assembly| Qty 2 req| GLA-42ST| Y
16| Log Grate| | SRV2146-015|
17| Light Assembly Accent| 35″| 2146-013|
18| Light Assembly Accent| 17″| 2146-014|
19| Light Assembly, Ember| | 2146-404|
20| Burner| | 2146-007| Y
21| Refractory Support| Qty 2 req| 2146-152|
22| Light Wire Connectors| | 2146-407|
| Panel Bracket| Left| 2146-175|
Right| 2146-176|
| Bulb, Halogen, Ember| Qty 2 req| 2088-136| Y
| Bulb, Halogen, Accent| Qty 4 req| 2146-540| Y
| Access Plate, Junction Box| | 2146-169|
| Fiberglass Rope| | 060-455|
| Flue Restrictor| | 2146-158|
| Mineral Wool| | 050-721|
| Remote RC400| | SRV2326-110| Y
| Teco-Sil, 51b. Bag White Ember Bed Rock| | SRV700-790|
| Touch Up Paint| | TUP-GBK-12|
| Vermiculite Embers| | MYSTIC-EMBERS|
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
ITEM| DESCRIPTION| COMMENTS| PART NUMBER| Stocked at
Depot
---|---|---|---|---
23.| Flex Ball Valve Assembly. 12″| | SRV302-320| Y
| Male connector| Pkg of 5| 303-315/5| Y
23.| Valve NG| | SRV2166-302| Y
Valve Propane| | 2166-303| Y
23.| Valve Bracket| | 2146-192|
23.| Wire Harness| | SRV2326-132| Y
24.| Side Panel Bracket| | 2146-150|
24.| Grommet| | SRV2118-420|
24.| Pilot Assembly, NG| | 2457-020| Y
Pilot Assembly, Propane| Convert 2457-020 with SRV593-527|
24.| Orifice NG (#24C)| | 582-824| Y
Orifice Propane (#44C)| | 582-844| Y
24.| Orifice Flex Tube| | 2005-009| Y
23.10| **Battery Pack| | SRV2326-134| Y
| Wire, Battery jumps, 10 in| | 2281-196| Y
23.| Module, RF FCC| | SRV2326-120| Y
23.| Module, Control IFT| | SRV2326-130| Y
23.| Aux Module, B Type| | SRV2326-150| Y
23.| Junction Box| | SRV4021-013| Y
23.| Power Supply| | SRV2326-131| Y
**Fuse for battery pack can be sourced locally, not a warranty item. Specs are 250v, 3A fuse, 3/4” long Additional service part numbers appear on following page.
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
ITEM| DESCRIPTION| COMMENTS| PART NUMBER| Stocked at
Depot
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24| Refractory, Kit| Cottage Red| BRICKMQ42STCR|
Tavern Brown| BRICKMQ42STTB|
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Conversion Kits
| Conversion Kit, NG| | NGKMARQ42ST| Y
| Conversion Kit, Propane| | LPKMARQ42ST| Y
| Pilot Orifice, NG| | SRV593-528| Y
| Pilot Orifice, Propane| | SRV593-527| Y
| Regulator, NG| w/stepper motor| NGK-DXV-50| Y
| Regulator, Propane| w/stepper motor| SRVLPK-DXV-50| Y
Contact Information
Majestic, a brand of Hearth & Home Technologies 7571 215 th
Street West, Lakeville, MN 55044
www.majesticproducts.com
Please contact your Majestic dealer with any questions or concerns.
For the location of your nearest Majestic dealer, please visit
www.majesticproducts.com
NOTICE
DO NOT DISCARD THIS MANUAL
- Important operating and maintenance instructions included.
- Read, understand and follow these instructions for safe installation and operation.
- Leave this manual with party responsible for use and operation.
This product may be covered by one or more of the following patents: (United States) 6601579, 6769426, 6863064, 7077122, 7074035, 7098269, 7234932, 7258116, 7322819, 7422011, 7470729, 7726300, 8147240, 9625149 or other U.S. and foreign patents pending.
2000-945E
Printed in U.S.A. – Copyright 2022
Majestic • MARQ42STIN Owner Manual • 2272-981 Rev. o • 5/22
Documents / Resources
|
MAJESTIC MARQ42STIN Gas
Fireplace
[pdf] Owner's Manual
MARQ42STIN, MARQ42STIN Gas Fireplace, Gas Fireplace, Fireplace
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References
- Fireplace | Stove | Heater | HPBA
- myhht.com
- P65Warnings.ca.gov
- Hearth & Home Technologies
- majesticproducts.com
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