Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen User Guide

June 12, 2024
Crystal Image Technologies

Crystal Image Technologies Logo dedicated KVM switch and rackmount screen technology
User Manual 7” 4K LCD
RM-DSK17
3840 x 2160@60Hz native resolution
1U Dual Slide Ultra Short Depth
LCD Console Drawer

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount
Screen Ultra short depth
480mm / 18.9″

Options :
– SDI
– DC power

Legal Information

First English printing, April 2022

Information in this document has been carefully checked for accuracy; however, no guarantee is given to the correctness of the contents. The information in this document is subject to change without notice. We are not liable for any injury or loss that results from the use of this equipment.

Safety Instructions

Please read all of these instructions carefully before you use the device. Save this manual for future reference.

  • Unplug equipment before cleaning. Don’t use liquid or spray detergent; use a moist cloth.
  • Keep equipment away from excessive humidity and heat. Preferably, keep it in an air-conditioned environment with temperatures not exceeding 40º Celsius (104º Fahrenheit).
  • When installing, place the equipment on a sturdy, level surface to prevent it from accidentally falling and causing damage to other equipment or injury to persons nearby.
  • When the equipment is in an open position, do not cover, block or in any way obstruct the gap between it and the power supply. Proper air convection is necessary to keep it from overheating.
  • Arrange the equipment’s power cord in such a way that others won’t trip or fall over it.
  • If you are using a power cord that didn’t ship with the equipment, ensure that it is rated for the voltage and current labeled on the equipment’s electrical ratings label. The voltage rating on the cord should be higher than the one listed on the equipment’s ratings label.
  • Observe all precautions and warnings attached to the equipment.
  • If you don’t intend on using the equipment for a long time, disconnect it from the power outlet to prevent being damaged by transient over-voltage.
  • Keep all liquids away from the equipment to minimize the risk of accidental spillage. Liquid spilled on to the power supply or on other hardware may cause damage, fire or electrical shock.
  • Only qualified service personnel should open the chassis. Opening it yourself could damage the equipment and invalidate its warranty.
  • If any part of the equipment becomes damaged or stops functioning, have it checked by qualified service personnel.

 What the warranty does not cover

  • Any product, on which the serial number has been defaced, modifi ed or removed.
  • Damage, deterioration or malfunction resulting from:
    • Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modifi cation, or failure to follow instructions supplied with the product.
    • Repair or attempted repair by anyone not authorized by us.
    • Any damage of the product due to shipment.
    • Removal or installation of the product.
    • Causes external to the product, such as electric power fluctuation or failure.
    • Use of supplies or parts not meeting our specifi cations.
    • Normal wear and tear.
    • Any other causes which does not relate to a product defect.
  • Removal, installation, and set-up service charges.

Regulatory Notices Federal Communications Commission (FCC)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Any changes or modifications made to this equipment may void the user’s authority to operate this equipment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Re-position or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit diff erent from that to which the receiver is connected.

Before Installation

  • It is very important to mount the equipment in a suitable cabinet or on a stable surface.
  • Make sure the place has a good ventilation, is out of direct sunlight, away from sources of excessive dust, dirt, heat, water, moisture and vibration.

Unpacking

The equipment comes with the standard parts shown in package content. Check and make sure they are included and in good condition. If anything is missing, or damaged, contact the supplier immediately.

How To Clean Your LCD Monitor

Caution :

  • To avoid the risk of electric shock, make sure your hands are dry before unplugging your monitor from or plugging your monitor into an electrical outlet.
  • When you clean your monitor, do not press down on the LCD screen. Pressing down on the screen can scratch or damage your display. Pressure damage is not covered under warranty.
  • Use only cleansers made specifically for cleaning monitors and monitor screens. Cleansers not made to clean monitors and monitor screens can scratch the LCD display or strip off the finish.
  • Do not spray any kind of liquid directly onto the screen or case of your monitor. Spraying liquids directly onto the screen or case can cause damage which is not covered under warranty.
  • Do not use paper towels or abrasive pads to clean your monitor. Using an abrasive pad or any wood based paper product such as paper towels can scratch your LCD screen.

Cleaning Your Monitor

To clean your LCD safely, please follow these steps :

  1. Disconnect the power cord.
  2. Gently wipe the surface using a clean, dry micro fiber cloth. Use as little pressure as possible.

Cleaning Tough Marks and Smudges

To remove tough marks and smudges, please follow these steps :

  1. Disconnect the power cord.

  2. Spray a small amount of non-abrasive cleanser on a microfi ber cloth.
    Caution : Do not spray or apply any liquids directly onto the monitor. Always apply the solution to your microfi ber cloth first, not directly on the parts you are cleaning.

  3. Gently wipe the surface. Use as little pressure as possible.

  4. Wait until your monitor is completely dry before plugging it in and powering it up.

< Part 1 >
< 1.1 > Package Content

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen -
Package Content RM-DSK17
RM-DSK17 unit X 1

– 6ft HDMI cable X 1
– 6ft USB cable X 2
– 4A power adapter & Power cord X 1
– M6 screw, cage nut & cup washer X 8

**** The above package content is only for the single console models.
It varies with options such as KVM, SDI, HDMI & DC power.

< 1.2 > Structure Diagram

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen -
Structure Diagram

1. Carry handle to release the 2-pt lock
2. LCD interchangeable module kit
3. Installation Slides
4. LCD membrane | 5. Audio speaker ( for HDMI, DP & SDI option )
6. Keyboard interchangeable module kit
7. Touchpad mouse module
8. 1U dual slide for LCD console drawer
---|---

< 1.2 > Dimension
Front View

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen -
Dimension

Rear View

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen - Rear
View Side View

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen - Side
View

Top View

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen - Top
View

Model| Product Dimension
(W x D x H)| Packing Dimension
(W x D x H)| Net Weight| Gross Weight
---|---|---|---|---
RM-DSK17| 441.6 x 480 x 44.5 mm
17.4 x 18.9 x 1.75 inch| 590 x 622 x 140 mm
23.2 x 24.5 x 5.5 inch| 10.6 kg
23.4 lb| 15.6 kg
34.4 lb

**** The weight is only for the single console models. It varies with accessories & options such as KVM, SDI, HDMI & DC power.

< 1.3 > Installation – How to install Installation Slides

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen -
Installation Step 1

  • Insert the left and right rear mounting brackets into the LCD console drawer.

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen -
Installation 2 Step 2

  • Measure the depth of the front and rear mounting rails.
  • Align each rear mounting bracket to a suitable length.

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen -
Installation 3

Step 3
Complete the installation

  • Fix the LCD console drawer into the rack.

M6 screw, cage nut & cup washer x 8 are provided.

< 1.3 > Installation – How to Use the Dual Slides

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen - Dual
Slides

  • Press the handle button and gently slide out the drawer.Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen - suitable angle
  • Flip up the LCD to a suitable angle.Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen - console drawer
  • Operate the LCD console drawer.Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen - front panel
  • Flip down the front panel.Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen - drawer
  • Press the handle button and gently push back the drawer into the rack.Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen - position
  • Return the LCD console drawer to parkposition.

< 1.4 > Connection to HDMI Server

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen - HDMI
Server

< 1.4 > Connection to external KVM

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen -
external KVM


Caution
: The LCD console drawer is hot-pluggable, but components of connected devices, such .as the servers and KVM switch, may not be hot- pluggable. Plugging and unplugging cables while servers and KVM are powered on may cause irreversible damage to the servers, KVM and LCD console drawer. Before attempting to connect anything to the LCD console drawer, we suggest turning off the power to all devices. Apply power to connected devices again only after the LCD console drawer is receiving power. The company is not responsible for damage caused in this way.

< Part 2 >
< 2.1 > Product Specifications

LCD Panel

Panel Size ( diagonal ) 17.3-inch Widescreen TFT color LCD
Display pixel ( dots x lines ) 3840 x 2160@60Hz
Brightness (typ.) 400
Contrast Ratio ( typ. ) 1000:1
Color 16.7 M, 8-bit
Viewing Angle ( L/R/U/D ) 89/89/89/89
Response Time ( ms ) 16
Dot pitch ( mm ) 0.0995
Display Area ( mm ) 382.12H x 214.94V
Surface treatment Anti-glare
Surface hardness 3H
Backlight Type LED
MTBF ( hrs ) 15,000

Video

Package DP 1.2     / HDCP 1.3
Option HDMI 2.0 / HDCP 2.2

Power

Power Supply Range Auto-sensing 100 to 240VAC, 50 / 60Hz
Power Consumption for Single Console Screen ON Max. 21W
Power saving mode Max. 2W
Power button OFF Max. 1W
Power Consumption with KVM integration Screen ON Max. 38W
Power saving mode Max. 18W
  • For details, please refer to our KVM rear kit user manuals

Compliance

EMC FCC & CE
Safety CE / LVD & UKCA
Environmental RoHS3 & REACH

Environmental Conditions

Operating Temperature 0 to 55°C degree
Humidity 20~90%, non-condensing
Altitude 16,000 ft
Storage / Non-operating Temperature -20 to 60°C degree
Humidity 5~90%, non-condensing
Altitude 40,000 ft
Shock 10G acceleration (11ms duration)
Vibration 10~300Hz 0.5G RMS random

Product Specifi cations

Physical Specifi cation

Product ( W x D x H )| 441.6 x 480 x 44.5 mm
17.4 x 18.9 x 1.75 inch
---|---
Packing ( W x D x H )|  590 x 622 x 140 mm
23.2 x 24.5 x 5.5 inch
Net Weight| 10.6 kg / 23.4 lb
Gross Weight| 15.6 kg / 34.4 lb

  • All dimensions stated are subject to change if options are selected / integrated to base model part codes

Applicable Format

Display Port Input PC Signal 3840 x 2160 x 60Hz

1920 x 1080 x 60Hz
1920 x 1200 x 60Hz
1600 x 1200 x 60Hz
1280 x 1024 x 60Hz
1024 x 768 x 60 / 70 / 75Hz
800 x 600 x 60 / 72 / 75Hz
720 x 400 x 70Hz
640 x 480 x 60 / 72 / 75Hz
Audio Signal| 2ch Linear PCM
HDMI Input| HDMI 2.0| 3840 x 2160 x 60Hz
HDMI 2.0 / 1.4| 3840 x 2160 x 30Hz
1920 x 1080 x 50 / 60Hz ( 1080p )
1920 x 1080 x 25 / 30Hz ( 1080i )
1280 x 720 x 50 / 60Hz ( 720p )
720 x 480 x 50 / 60Hz ( 576p / 480p )
Audio Signal| 2ch Linear PCM

< 2.2 > Keyboard / Mouse Specifications
keyboard integrated with touchpad

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen - MAC
Keyboard Mouse Options

Key force 55 ± 5g
Travelling distance 3 ± 0.3mm
Switch life > 10 million life cycle time
OS support Windows / Linux / Unix / Mac OS

Supporting layouts

America|
---|---
EMEA| Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount
Screen - EMEA
Asia|

MAC Keyboard / Mouse Options
MAC keyboard integrated with touchpad

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen -
Specifi cations

Supporting layouts

America|
---|---

How to Use “MAC” Keyboard

Keyboard Features

| F1
Decrease display brightness| | F9
Fast-forward
---|---|---|---
| F2
Increase display brightness| | F10
Mute sound
| F3
Mission control

  • Only works with OS X Lion default Keyboard Shortcuts.| | F11
    Decrease volume
    | F4
    Dashboard| | F12
    Increase volume
    | F7
    Rewind| | Eject disc
    | F8
    Play / Pause| | Command

< 2.2 > SUN Keyboard / Mouse Options
S keyboard integrated with touchpad

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen - MAC
Keyboard Mouse Options 2

S keyboard integrated with touchpad / trackball

  • Incorporates SUN keys, including Stop, Cut, Paste, Compose, Copy and Help
  • 104 key notepad keyboard with full numerical pad and SUN function
  • USB interface
  • US layout only

How to Use “S” Keyboard

|
---|---
Num LED in Off mode
Key pad behaves as a SUN Solar system administration command mode| Num LED in Green mode
Key pad behaves as a normal key pad mode

Audio / Display Keys
* Please ask your supplier for full details

| F9
Audio : Mute
Display : Degauss
---|---
| F11
Audio : Decrease volume
Display : Decrease contrast
| F12
Audio : Increase volume
Display : Increase contrast

< 2.3 > Video connectivity

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen - Video
connectivity

  • HDMI LED will be ON after power ON (Default video input = HDMI)
  • Select VGA or DP video input by pressing the desired video selection button
  • LED light will be Green if the video signal is selected ; others will be OFF
  • LED light will be Red if no video signal input
  • To auto adjust under VGA mode, by pressing the VGA button 3 ~ 5 seconds to confi rm

< 2.4 > On-screen Display Operation ( OSD )

Power light
Green = On
Orange = Power saving

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen - icon
10

Membrane Switch Function
Power on / off  LCD
Display the OSD menu
Scrolls through menu options and adjusts the displayed control

(To auto adjustment by pressing the button for 5 seconds)
| Exit the OSD screen Toggle analog, digital & video connection (DVI-D and video options only)

Select another video input (only available for models with multiple video input) :

( a ) Press the button to call up the on-screen video mode on top right corner.
( b ) Use up/down arrow to the select the video input
( c ) Press the button to confi rm the selection

< 2.4 > On-screen Display Operation ( OSD )

1. Picture

Brightness : Adjust the screen brightness
Contrast : Adjust the diff erence between the image background ( black level ) and the foreground ( white level )
Black level : Adjust background black level of the screen
Eco : Screen in power saving modeb

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen -
Display Operation

2. Position

Picture size : Adjust the image size
– Full Screen / 4:3 / 5:4 / Pixel to Pixel
DP version : Select the DP version

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen -
Position

3. Color
Color temperature : User / Warm / Cool / 5400k mode and Red / Green / Blue color balance
Sharpness : Adjust the image from weak to sharp
Hue : Adjust the screen hue value
Saturation : Adjust the saturation of the image color Dynamic
luminous control : Control the dynamic brightness

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen -
Color

4. OSD Set
Language : Select the language in which the OSD menu is displayed – English
OSD H-Position : Align the screen image left or right
OSD V-Position : Align the screen image up or down OSD time out : Adjust the screen timeout
OSD transparency : Adjust the screen transparency
OSD size : Adjust the screen size – Normal / Small
OSD rotation : Rotate the screen – 90° / 180° / 270°

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen - OSD
Set

5. Reset
Reset : Return the adjustment back to factory setting

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen -
Reset

6. PIP
PIP mode : Enter into PIP / PBP setting – PIP MODE / PBP 2WIN ( Main screen + 1 sub screen ) / PBP 3WIN ( Main screen + 2 sub screen ) / PBP 4WIN ( Main screen + 3 sub screen ) Select the signal input of each sub screen
PIP size : Adjust the size of the Sub screen
– Small / Medium / Large / Huge
PIP position : Adjust the position of the Sub screen
– Top Left / Top Right / Bottom Left / Bottom Right
Swap : Swap the input signal of PIP / PBP sub screen

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen -
PIP

7. MISC
Signal source : Select the signal source – DP / HDMI1 / HDMI2
Mute : Turn off the surrounding sound
Audio in : Auto / Line in / DP
Volume : Adjust the volume of sound
Sleep mode : Set the off time – 10 min / 20 min / 30 min / 50 min / 60 min / 120 min / 240 min

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen -
MISC

Options on Reset page
Rotation : Rotate the image in Full screen or 1:1
– 90° / 180° / 270°
Picture size : Adjust the image size in Full screen or 1:1

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen -
Options on Reset page

< Part 3 >
< 3.1 > Options : 3G / HD / SD-SDI input

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen -
Options

Crystal Image’ SDI input is an ideal solution for the broadcastgrade video and high resolution CCTV market.
Designed for use with CIT displays, a SDI input module can support up to 1080p @60Hz resolution without using additional space or power and it comes standard with a 2-year warranty.

Crystal Image Technologies RM-DSK17 KVM Switch And Rackmount Screen -
SDI

INPUT

3G-SDI  IN BNC x 1 / 0.8Vp-p ( 75 ohm )
3G-SDI  OUT BNC x 1 / Active through, equalized & relocked

Standard Compliance

Video SMPTE 425M / 274M / 296M / 125M ITU-R  BT.656
Audio SMPTE 299M / 272M-C

Compatible Video Format

3G-SDI| 1080p: @60 / 50Hz, 4:2:2
1080p: @30 / 25 / 24Hz, 4:4:4
1080i: @60 / 50Hz, 4:4:4
720p: @60 / 50Hz, 4:4:4
---|---
HD-SDI| 1080p: @30 / 25 / 24Hz, 4:2:2
1080i: @60 / 50Hz, 4:2:2
720p: @60 / 50Hz, 4:2:2
SD-SDI| 480i @60Hz, 4:2:2
ITU-R  BT.656| 576i @50Hz, 4:2:2

Compatible Audio Format

3G-SDI 48kHz, 16 / 20 / 24 bit, 2 CH, Synchronized Video
HD-SDI 48kHz, 16 / 20 / 24 bit, 2 CH, Synchronized Video
SD-SDI 48kHz, 16 / 20 / 24 bit, 2 CH, Synchronized / Asynchronized Video

Max. Transmission Distance 75 ohm coaxial cable

3G-SDI 150m at 2.97Gb/s
HD-SDI 250m at 1.485Gb/s
SD-SDI 480m at 270Mb/s

< 3.2 > Options : DC Power

Model 12V 24V 48V 125V 250V
Input rating
Input voltage: 12-Volt 24-Volt 48-Volt 110-Volt 300-Volt
Input range: 9 ~ 18V 18 ~ 36V 36 ~ 75V 66 ~ 160V 180 ~ 425V
Input current
– Full load 50 mA 50 mA 50 mA 35 mA 10 mA
– No load 4950 mA 2450 mA 1220 mA 749 mA 600 mA
Output rating
Output voltage: 12-Volt 12-Volt 12-Volt 12-Volt 12-Volt
Output current: 4.16A 4.16A 4.16A 6.25A 12.5A
Effi  ciency 84% 85% 85% 91% 86%

< Part. 4 > KVM Integration
KVM integration : Refer to dual slide RM-DK17 series
www.rackmountsales.com/RM-DK17.pdf

The company reserves the right to modify product specifi cations without prior notice and assumes no responsibility for any error which may appear in this publication.
All brand names, logo and registered trademarks are properties of their respective owners.
Copyright 2022 Austin Hughes Electronics Ltd. All rights reserved.

Crystal Image Technologies Logo Intentionally Left Blank
UM-CV-751-DK117-Q222V1
www.rackmountsales.com

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