BROMIC HEATING 3400W Platinum Smart Heat Electric Heaters Instruction Manual

BROMIC HEATING 3400W Platinum Smart Heat Electric Heaters

Product Information

The Platinum Smart-Heat Electric Heaters by Bromic are low clearance (LC) ceiling recess heaters suitable for installation in ceilings. They come in two models, 3400W and 2300W. The heaters are made of brushed stainless steel, either 304 or 316, depending on the model. The LC Ceiling Recess Kit includes various components such as vent covers, trims, terminal box, and hardware.

Specifications

• Model: BH3623009 (US/EU) or 2623009 (AU) – 2300W
• Model: BH3623008 (US/EU) or 2623008 (AU) – 3400W
• Power connection required (volts/amps):
  • LC Ceiling Recess Kit: 208V – A.C 60HZ – 11.1A or 220-240 – A.C – 50/60Hz – 9.6A
  • LC Ceiling Recess Kit Marine: 208V – A.C 60HZ – 11.1A or 220-240 – A.C. 50/60Hz – 9.6A
• Overall Dimensions (L x W x H):
  • LC Ceiling Recess Kit: 1039 x 261 x 175 mm (40.9 x 10.3 x 6.9)
  • LC Ceiling Recess Kit Marine: 1475 x 261 x 175 mm (40.9 x 10.3 x 6.9)
• Weight:
  • LC Ceiling Recess Kit: 11kg (24.3lb)
  • LC Ceiling Recess Kit Marine: 14kg (31lb)
• Finish:
  • LC Ceiling Recess Kit: Brushed Stainless Steel 304
  • LC Ceiling Recess Kit Marine: Brushed Stainless Steel 316
• Approval: ETL: Intertek 5001799, CB/CE-LVD: Intertek 200802166SHA-001/002, SAA: Intertek 200802166SHA-001 PATENT PENDING

Note: Bromic Pty Ltd reserves the right to make changes to specifications, parts, components, and equipment without prior notification.

Product Usage Instructions

Before using the Platinum Smart-Heat Electric Heaters, please read the following instructions carefully:

1. Do not cut or notch joists, beams, or rafters to install the heater.
2. The heater must not be covered with insulating material or similar material.
3. Regular maintenance is required to maintain the appearance of the heater. Inspect and clean more frequently in adverse conditions such as coastal environments.
4. The heater must be permanently installed by an authorized/licensed person. Do not perform maintenance, installation, or assembly procedures while the electrical power is switched on. Wait for 2 hours after switching off the heater before handling.
5. In-ceiling recess installation, the heater must be completely protected against water contact from above.

For installation instructions and hardware requirements, refer to the user manual provided with the product.

Warning Instruction

WARNING

• This heater MUST be permanently installed by an authorized/licensed person. Do not perform maintenance, or carry out installation or assembly procedures while electrical power is switched on. Wait 2 hours after switching off the heater before handling.
• Joists, beams, and rafters shall not be cut or notched to install the heater.
• Instructions below are suitable for ceiling surfaces 10-30mm (0.39”-1.2”) thick. For ceiling surfaces thicker than 30mm (1.2”), contact Bromic for alternative installation options.
• The heater shall, under no circumstance, be covered with insulating material or similar material.
• It is important that regular maintenance is carried out on the heater to maintain its appearance. Inspect and clean more frequently in adverse conditions such as coastal environments.
• In-ceiling recess installation, the heater must be completely protected against water contact from above.

What’s In The Box and Tools Required

This manual contains important information about the installation, operation, and maintenance of the Low Clearance Ceiling Recess Kit for the Platinum Smart-Heat Electric Heaters. Please pay close attention to the important safety information shown throughout this instruction manual.

Any safety information will be accompanied by the following safety alert symbols:

• Read this manual carefully before installing or servicing this product.
• Improper installation, operation, or maintenance can result in death, severe injury, or property damage.
• This appliance is intended for fixed installation with voltage as specified on the power rating label.
• Installation MUST be carried out by a licensed and authorized technician in accordance with local electrical codes.
• The Platinum Smart-Heat™ Electric Heater is intended for domestic and commercial use unless otherwise specified.
• The marine-grade versions of the LC Ceiling Recess Kit shall be installed for land and coastal environment application ONLY.
• The IPX5 marine grade version of the LC Ceiling Recess Kit shall NOT be installed on marine craft.

SPECIFICATIONS

SPECIFICATIONS

Model| LC Ceiling Recess Kit| LC Ceiling Recess Kit Marine
Part No.| US/EU| BH3623009| BH3623008| BH3623011| BH3623010
AU| 2623009| 2623008| 2623011| 2623010
Total Ouput – Kit + Heater| 2300W| 3400W| 2300W| 3400W
Power connection required (volts/amps)| 208V

– A.C –

60HZ

– 11.1A

| 220-240

– A.C – 50/60Hz

– 9.6A

| 208V

– A.C – 60Hz

– 16.3A

| 220-240

– A.C. – 50/60Hz

– 14.2A

| 208V

– A.C –

60HZ

– 11.1A

| 220-240

– A.C. – 50/60Hz

– 9.6A

| 208V

– A.C – 60Hz

– 16.3A

| 220-240

– A.C. – 50/60Hz

– 14.2A

Overall Dimensions (L x W x H)| 1039 x 261 x 175 mm

(40.9 x 10.3 x 6.9 “)

| 1475 x 261 x 175 mm

(40.9 x 10.3 x 6.9 “)

| 1039 x 261 x 175 mm

(40.9 x 10.3 x 6.9 “)

| 1475 x 261 x 175 mm

(40.9 x 10.3 x 6.9 “)

Weight| 11kg (24.3lb)| 14kg (31lb)| 11kg (24.3lb)| 14kg (31lb)
Finish| Brushed Stainless Steel 304| Brushed Stainless Steel 316

Approval

| ETL : Intertek 5001799, CB/CE-LVD : Intertek 200802166SHA-001/002,

SAA : Intertek 200802166SHA-001

PATENT PENDING

DIMENSIONS

CEILING CUTOUT & CLEARANCE ZONES

ROOM CLEARANCE AND OVERALL DIMENSIONS

WARNING

• Minimum vertical ceiling space clearance between the ceiling recess box and the ceiling surface must be 180mm (7.1″).
• Minimum clearance measured from the terminal box end to the nearest surface must be 200mm (7.9″).
• Minimum clearance from the ceiling cutout and the nearest wall must be 500mm (19.7″).
• Minimum distance between heaters measured from the edge of the ceiling cut out must be 500mm (19.7”).
• Minimum distance between the heater surface and the finished floor is 2400mm (94”).

Standard Versions
Ensure that the heating unit is not directly exposed to rain or water contact. For the longest product life and to maintain product appearance, mount the heater undercover and protect it from rain and weather.

Marine Versions
In a salt-air environment, such as near an ocean, corrosion occurs more quickly than normal. Stainless 316 has been used in the Marine configuration. Salt spray should be cleaned from the heater and recess kit immediately – while the heater and recess kit should undergo cleaning fortnightly to ensure maximum longevity. Use a qualified technician to check yearly for corroded areas and remove them from service when heater safety is compromised.

INSTALLATION INSTRUCTIONS

1. Prepare ceiling cut-out with the dimensions:

   • 3400W – 1430mm x 240mm (56.3″ X 9.45″)
   • 2300W – 1000mm x 240mm (39.4″ X 9.45″)
     The heater must be installed with a heater surface at least 2400mm (94″) above the finished floor (AFF), with minimum clearance measured from the terminal box end to the nearest surface being 200mm (7.9”). The minimum heater-to- heater distance measured from the edge of the heater must be 500mm (19.7”).

2. Fasten the ceiling recess box into c ceiling with 6x (minimum) appropriate fasteners (not supplied) along the long edge.
   NOTE: The fastening screws must be inserted into a strong material that can easily support the weight of the assembly. Your installation may require re-enforcing before the frame can be safely installed.
   IMPORTANT
   It is the installers responsibility to ensure that the installation site is structurally suitable for the mass of the heater installation being 18.5kg (41 lb) [2300W] or 24kg (53 lb) [3400W].
   MINIMUM 12 FASTENERS TO BE USED FOR TIMBER MEMBERS.

3. Assemble 2x vent covers together using the vent cover trims and 4x M3x6mm screws. The colour of the vent covers are to match the heater.

4. Install the assembled vent covers to the end of trim assembly using 4x M4x8mm screws.

5. Remove the 2x M6x14mm and 2x M4x8 mm screws on the rear bracket of the heater. Remove the swivel bracket on the heater rear. Loosen the M16 cable gland using a 20mm (13/16″) spanner and install the removed cable gland onto the IP cover. ENSURE THE CABLE GLAND NUT IS REINSTALLED ON THE INNER SURFACE OF THE IP COVER.
   NOTE: During this process the strain relief device has been removed – Care must be taken to not apply significant load to the cable as this could stress the internal cable crimps and permanently damage the heater.

6. Carefully remove the 4x M5x10mm screws at the rear of the heater and align the heater trim assembly with the mounting holes. The cable is fed through the opening in the centre of the trim assembly.
   NOTE: REAR HEATER BRACKET IS NOT TO BE REMOVED.

7. Re-install the 4x M5x10mm screws to attach the heater to the trim assembly.

8. Feed the heater cable through the IP cover and cable gland. Attach the IP bracket to the heater using the M6x10mm screw.
   When in location, ensure the M16 cable gland is fastened using a 20mm (13/16″) spanner.

9. Remove the lid of the terminal box by removing the 4x M4x8mm screws and set aside for re-assembly.

10. Cut down the heater cable no shorter than 1000mm (39.3”) for the 3400W unit, or 800mm (31.5”) for the 2300W unit measured from the cable gland.

11. Feed the heater cable through the lower M16 cable gland located on the terminal box. Ensure that the cable gland is tightened.

12. Feed the mains (and control cables if applicable) through the terminal box cut-out in the heater box.
    Refer to the wiring diagram diagrams on the next page

    • For installs using a Bromic Dimmer (sold separately) OR On/Off Controller (sold separately), please refer to the electrical diagram.
    • For installs using a manual wall switch (not supplied), please refer to the electrical diagram.
    • Comprehensive electrical diagrams can be found.

13. Once all connections have been made, use the supplied 4x M4x8mm screws to close the terminal box.
    MIN 2 PEOPLE ARE REQUIRED FOR THE FOLLOWING STEPS.
    MAX SAFE LIFTING 16 kg (26.5 lbs) PER PERSON.

14. Bring the heater and terminal box up onto stable work platform closer to the terminal box cut-out end.
    IMPORTANT
    ENSURE THE FRONT GLASS OF THE HEATER IS PROTECTED BEFORE PLACING ON TOP.

15. Before installing the terminal box – retrieve the thermal cut-off switch cable. Plug it into thermal cut-off switch receptacle at the rear of the terminal box.
    WARNING
    Heater will not function unless the thermal cut-off switch plug is inserted into receptacle on rear of terminal box.

16. Fasten the terminal box into the ceiling recess box using 4x M4x8mm screws.

17. Attach the trim assembly to the ceiling recess box by hooking on one side of the mounting tab features to 2x M5x12mm hex flange bolts.
    Ensure heater cable placement is on the inside of the mounting hooks.
    IMPORTANT
    Ensure heater cable placement is on the inside of the mounting hooks.

18. Rotate the trim assembly and attach the other side of the mounting tabs to the other 2x M5x12mm hex flange bolts.
    WARNING
    The heater supply cable MUST completely rest on the support structure. The supply cable MUST NOT be touching the rear surface of the heater.

19. Raise up the heater trim assembly so it is flush with the ceiling.

    • Tighten the 4x M5x12mm hex flange bolts using an 8mm (5/16″) spanner to secure the heater in place.
    • Check heater alignment is flush with the ceiling before tightening the screws.

ELECTRICAL INSTALLATION

1. Check the product label for correct voltage and wattage to ensure sure power source conforms to the requirements of the heater.
2. The power cable must be positioned away from & protected from the enclosure of the heater.
3. Make all connections in accordance with local electrical code regulations. For outdoor installation, all connections must be made in accordance with local electrical code regulations for outdoor wiring. Only use wiring components approved for outdoor use with a minimum IPX5 rating.

WARNING

• This heater MUST be permanently installed by an authorized/licensed person. Do not perform maintenance, or carry out installation or assembly procedures while electrical power is switched on. To disconnect the heater, turn off the power to the heater circuit at the main disconnect panel.
• ELECTRICAL SHOCK HAZARD! Serious injury or death may occur. Disconnect from the electrical supply before installing or servicing this heater. Read and follow the installation clearance requirements outlined in this manual. The appliance MUST be connected to a properly grounded electrical source.

For wiring instructions using Bromic Platinum Smart-Heat Electric Wireless Dimmer BH3130011-1 or ON/OFF Control BH3130010-1 refer to the instructions provided with the controller.

IMPORTANT:
Electronic dimmer controls generate heat during operation. For Bromic heaters installed Bromic SmartHeat Electric Wireless Dimmer BH3130011-1 or ON/OFF Control BH3130010-1, it is essential to ensure dimmers are
mounted in a clean, dry, and well-ventilated position with clearance on all sides. It must be ensured the dimmers are not installed in a confined space, close to other heat-generating appliances or in the case of a multi-dimmer installation, not
too close together. Dimmers must remain cool at all times. Please consult Bromic dimmer installation instructions for further details or for further questions please contact Bromic technical support services.

SERVICING

WARNING

• ELECTRICAL SHOCK HAZARD!
  Serious injury or death may occur. Disconnect from the electrical supply before servicing this heater.

• Servicing and maintenance MUST be carried out by an authorized and licensed service person only. Do not operate any heater after it malfunctions. Disconnect power at the service panel and have the heater inspected by a reputable electrician before reusing.

• If the supply cord is damaged, it must be replaced by Bromic, a service agent of Bromic or similarly qualified persons in order to avoid a hazard. Contact Bromic for further information on the replacement of the supply cord.

MAINTENANCE

• Ensure that the heating unit is not directly exposed to rain or water contact. For the longest product life, and to maintain product appearance, mount the heater under cover and protect it from rain and weather whenever possible.
• The exterior housing of the heater should be cleaned fortnightly. To clean the appliance; ensure the heater is off, and has been off for at least 2 hours after operation, before wiping off any dirt/dust with a soft damp cloth.
• Salt in the air can cause rusting of metal, especially in coastal environments. Additional cleaning of the heater with a soft damp cloth fortnightly will aid in maintaining the product’s appearance.

TROUBLESHOOTING

Non-self resetting thermal switch
In the event that the temperatures exceed safe operating limits, the non-self resetting thermal switch will trigger. This may be due to the fan being damaged or the heater is operating at a high ambient temperature. To reset the switch, push down on the reset button at the middle of the switch. THE LOCATION IS SHOWN ON PAGE 10,

WARNING
Ensure circuit is not live before attempting to reset the safety switch.

QUICK GUIDE FOR ACCESSING TERMINAL BOX

IF THE PRODUCT IS STILL NOT WORKING CONTACT BROMIC FOR ADDITIONAL TECHNICAL SUPPORT.

WIRING DIAGRAM

WIRING DIAGRAM FOR LOW CLEARANCE CEILING RECESS KIT (FOR USE WITH DIMMER OR ON/OFF)

• BELOW IS A SIMPLIFIED DIAGRAM OF THE TERMINAL BOX.
• ALL CONNECTIONS ADJUSTED BY THE INSTALLER ARE DISPLAYED. ITEMS NOT DISPLAYED SHALL NOT BE MODIFIED.

WARNING

• AC Single Phase Heater must be permanently installed and hard wired by an authorised/licensed person.
• This product is designed for use with both 220-240V & 208V Platinum Electric Heaters.

WIRES DENOTED BY DASHED LINES ARE SUPPLIED BY THE INSTALLER.

NOTES:

• For wiring instructions using Bromic SmartHeat Electric Wireless Dimmer BH3130011-1 or ON/OFF Controller BH3130010-1 refer to the instructions provided with the controller.
• Connecting to a 3-phase power system can only be done for 208V versions of the Platinum Electric Heater.

WIRING DIAGRAM FOR LOW CLEARANCE CEILING RECESS KIT (FOR USE WITH WALL SWITCH)

• BELOW IS A SIMPLIFIED DIAGRAM OF THE TERMINAL BOX.
• ALL CONNECTIONS ADJUSTED BY THE INSTALLER ARE DISPLAYED. ITEMS NOT DISPLAYED SHALL NOT BE MODIFIED.

WARNING

• AC Single Phase Heater must be permanently installed and hard-wired by an authorized/licensed person.
• This product is designed for use with both 220-240V & 208V Platinum Electric Heaters.

WIRES DENOTED BY DASHED LINES ARE SUPPLIED BY THE INSTALLER.

NOTES:

• The ceiling recess kit is designed for the Platinum Electric SII 2300W & 3400W units only.
• Connecting to a 3-phase power system can only be done for 208V versions of the Platinum Electric Heater.

WIRING DIAGRAM FOR LOW CLEARANCE CEILING RECESS KIT (FOR USE WITH 2 HEATERS ON/OFF OR DIMMER)

• BELOW IS A SIMPLIFIED DIAGRAM OF THE TERMINAL BOX.
• ALL CONNECTIONS ADJUSTED BY THE INSTALLER ARE DISPLAYED. ITEMS NOT DISPLAYED SHALL NOT BE MODIFIED.

WARNING

• AC Single Phase Heater must be permanently installed and hard-wired by an authorized/licensed person.
• This product is designed for use with both 220-240V & 208V Platinum Electric Heaters.

NOTES:

• For wiring instructions using Bromic SmartHeat Electric Wireless Dimmer BH3130011-1 or ON/OFF Controller BH3130010-1 refer to the instructions provided with the controller.
• Connecting to a 3-phase power system can only be done for 208V versions of the Platinum Electric Heater.
• The junction box and connections inside must be suitable for the voltage and current capacity of the heaters being installed.

ELECTRICAL DIAGRAM

FOR ON/OFF OR DIMMER

ELECTRICAL DIAGRAM FOR WALL SWITCH

Documents / Resources

| BROMIC HEATING 3400W Platinum Smart Heat Electric Heaters [pdf] Instruction Manual
3400W Platinum Smart Heat Electric Heaters, 3400W, Platinum Smart Heat Electric Heaters, Heat Electric Heaters, Electric Heaters, Heaters
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References

• Luxury Commercial & Residential Outdoor Heaters | Bromic Heating USA
• Luxury Commercial & Residential Outdoor Heaters | Bromic Heating USA

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