FRIGIDAIRE GHWQ105WD1 Gallery 10,000 BTU U-Shape Window Room Air Conditioner Instruction Manual
- June 13, 2024
- Frigidaire
Table of Contents
Room Air Conditioner
use & care
INTRODUCTION
Welcome to our family
Thank you for bringing Frigidaire® into your home! We see your purchase as the
beginning of a long relationship together.
This manual is your resource for the use and care of your product. Please read
it before using your appliance. Keep it handy for quick reference. If
something doesn’t seem right, the troubleshooting section will help you with
common issues.
FAQs, helpful tips and videos, cleaning products, and kitchen and home
accessories are available at www.frigidaire.com.
We are here for you! Visit our website, chat with an agent, or call us if you
need help. We may be able to help you avoid a service visit. If you do need
service, we can get that started for you.
Let’s make it official! Be sure to register your product.
Keep your product info here so it’s easy to find.
Model Number……………………………..
Serial Number……………………………..
Purchase Date……………………………..
IMPORTANT SAFETY INSTRUCTIONS
WARNING
For Your Safety
Do not store or use gasoline or other flammable vapors and liquids in the
vicinity of this or any other appliance. Read product labels for flammability
and other warnings.
WARNING
Prevent Accidents
To reduce the risk of fire, electrical shock, or injury to persons when using
your air conditioner, follow basic precautions, including the following:
- Be sure the electrical service is adequate for the model you have chosen. This information can be found on the serial plate, which is located on the side of the cabinet and behind the grille.
- If the air conditioner is to be installed in a window, you will probably want to clean both sides of the glass first. If the window is a triple-track type with a screen panel included, remove the screen completely before installation.
- Be sure the air conditioner has been securely and correctly installed according to the separate installation instructions provided with this manual. Save this manual and the installation instructions for possible future use in removing or reinstalling this unit.
- When handling the air conditioner, be careful to avoid cuts from sharp metal fins on front and rear coils.
WARNING
Electrical Information
The complete electrical rating of your new room air conditioner is stated on
the serial plate. Refer to the rating when checking the electrical
requirements.
-
Be sure the air conditioner is properly grounded. To minimize shock and fire hazards, proper grounding is important.
The power cord is equipped with a three-prong grounding plug for protection against shock hazards. -
Your air conditioner must be used in a properly grounded wall receptacle. If the wall receptacle you intend to use is not adequately grounded or protected by a time delay fuse or circuit breaker, have a qualified electrician install the proper receptacle.
-
Do not run air conditioner without outside protective cover in place. This could result in mechanical damage within the air conditioner.
-
Do not use an extension cord or an adapter plug.
WARNING
Avoid fire hazard or electric shock. Do not use an extension cord or an
adaptor plug. Do not remove any prong from the power cord.
Grounding type wall receptacle
NOTE
The power supply cord with this air conditioner contains a current detection
device designed to reduce the risk of fire.
Please refer to the section ‘Operation of Current Device’ for details.
In the event that the power supply cord is damaged, it cannot be repaired. It
must be replaced with a cord from the product manufacturer.
SAFETY PRECAUTIONS
DANGER! Avoid Serious Injury or Death
- This air conditioner contains no user-serviceable parts. Always call an authorized Electrolux servicer for repairs.
- Do not insert or place fingers or objects into the air discharge area in the front of the unit.
- Do not start or stop the air conditioner by unplugging the power cord or turning othe power at the electrical box.
- Do not cut or damage the power cord.
- If the power cord is damaged, it should only be replaced by an authorized Electrolux servicer.
- In the event of a malfunction (sparks, burning smell, etc.), immediately stop the operation, disconnect the power cord, and call an authorized Electrolux servicer.
- Do not operate the air conditioner with wet hands.
- Do not pull on the power cord.
- Do not drink any water that is drained from the air conditioner.
- Do not direct airflow at fireplaces or other heat related sources as this could cause flare ups or make units run excessively.
- Do not climb on or place objects on outdoor part of the unit.
- Do not hang objects off the unit.
- Do not place containers with liquids on the unit.
- Turn off the air conditioner at the power source when it will not be used for an extended period of time.
- Periodically check the condition of the unit’s installation accessories for any damage.
- Do not apply heavy pressure to the radiator fins of the unit.
- Operate the unit without air filter in place.
- Do not block or cover the intake grille, discharge area and outlet ports.
- Ensure that any electrical/electronic equipment is one yard away from the unit.
- Do not use or store flammable gases near the unit.
- Do not touch the metal parts of the unit when removing the filter. Injuries can occur when handling sharp metal edges.
- Do not use water to clean inside the air conditioner. Exposure to water can destroy the insulation, leading to possible electric shock.
- When cleaning the unit, first make sure that the power and circuit breaker are turned off.
WARNING
FOR FLAMMABLE REFRIGERANT
-
Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer.
-
Do not pierce or burn.
-
Be aware that the refrigerants may not contain an odour.
-
Compliance with national gas regulations shall be observed.
-
Keep ventilation openings clear of obstruction.
-
The appliance shall be stored in a room without continuously operating ignition sources (for example: open flames, an operating gas appliance) and ignition sources or (for example: an operating electric heater) close to the appliance.
-
The appliance shall be stored so as to prevent mechanical damage from occurring.
-
A warning that the appliance shall be stored in a well-ventilated area where the room size corresponds to the room area as specified for operation.
-
Any person who is involved with working on or breaking into a refrigerant circuit should hold a current valid certificate from an industry-accredited assessment authority, which authorizes their competence to handle refrigerants safely in accordance with an industry recognized assessment specification.
-
Servicing shall only be performed as recommended by the equipment manufacturer. Maintenance and repair requiring the assistance of other skilled personnel shall be carried out under the supervision of the person competent in the use of flammable refrigerants.
-
DO NOT modify the length of the power cord or use an extension cord to power the unit.
-
DO NOT share a single outlet with other electrical appliances. Improper power supply can cause fire or electrical shock.
-
Please follow the instruction carefully to handle, install, clear, service the air conditioner to avoid any damage or hazard. Flammable Refrigerant R32 is used within air conditioner. When maintaining or disposing the air conditioner, the refrigerant (R32 or R290) shall be recovered properly, shall not discharge to air directly.
-
No any open fire or device like switch which may generate spark/arcing shall be around air conditioner to avoid causing ignition of the flammable refrigerant used.
Please follow the instruction carefully to store or maintain the air conditioner to prevent mechanical damage from occurring. -
Flammable refrigerant – R32 is used in air conditioner. Please follow the instruction carefully to avoid any hazard.
-
The refrigerating system should not receive maintenance, service, or repair by any person.
-
Ensure that the area is in the open or that it is adequately ventilated before breaking into the system or conducting any hot work. A degree of ventilation shall continue during the period that the work is carried out. The ventilation should safely disperse any released refrigerant and preferably expel it externally into the atmosphere.
-
Check that cabling will not be subject to wear, corrosion, excessive pressure, vibration, sharp edges or any other adverse environmental effects. The check shall also take into account the effects of aging or continual vibration from sources such as compressors or fans.
-
Under no circumstances shall potential sources of ignition be used in the searching for or detection of refrigerant leaks. A halide torch (or any other detector using a naked flame) shall not be used. The following leak detection methods are deemed acceptable for all refrigerant systems. Electronic leak detectors may be used to detect refrigerant leaks but, in the case of FLAMMABLE REFRIGERANTS, the sensitivity may not be adequate, or may need re-calibration. (Detection equipment shall be calibrated in a refrigerant-free area.) Ensure that the detector is not a potential source of ignition and is suitable for the refrigerant used. Leak detection equipment shall be set at a percentage of the LFL of the refrigerant and shall be calibrated to the refrigerant employed, and the appropriate percentage of gas (25% maximum) is confirmed. Leak detection fluids are also suitable for use with most refrigerants but the use of detergents containing chlorine shall be avoided as the chlorine may react with the refrigerant and corrode the copper pipe-work.
NOTE Examples of leak detection fluids are
– bubble method,
– fluorescent method agents.
If a leak is suspected, all naked flames shall be removed/extinguished.
If a leakage of refrigerant is found contact local manufacture to replace unit.
CAUTION
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the appliance.
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
- The appliance shall be installed in accordance with national wiring regulations.
READ THIS SECTION BEFORE ATTEMPTING TO OPERATE AIR CONDITIONER.
Unit must be upright for one hour prior to operating.
Operation of Current Device
The power supply cord contains a current device that senses damage to the
power cord. To test your power supply cord do the following:
- Plug in the Air Conditioner.
- The power supply cord will have TWO buttons on the plug head. Press the TEST button. You will notice a click as the RESET button pops out.
- Press the RESET button again, you will notice a click as the button engages.
- The power supply cord is now supplying electricity to the unit. (This is also indicated by a light on the plug head).
Plug in & press RESET
NOTE
- Do not use this device to turn the unit on or off.
- Always make sure the RESET button is pushed in for correct operation.
- The power supply cord must be replaced if it fails to reset when either the TEST button is pushed, or it cannot be reset. A new one can be obtained from the product manufacturer.
- If power supply cord is damaged, it CANNOT be repaired. It MUST be replaced by one obtained from the product manufacturer.
PACKAGING & NORMAL SOUNDS
Explanation of symbols displayed on the unit
| WARNING| This symbol shows that this appliance used a flammable
refrigerant. If the refrigerant is leaked and exposed to an external ignition
source, there is a risk of fire.
---|---|---
| CAUTION| This symbol shows that the operation manual should be read
carefully.
| CAUTION| This symbol shows that a service personnel should be handling
this equipment with reference to the installation manual.
| CAUTION| This symbol shows that information is available such as the
operating manual or installation manual.
Packaging
Remove all packaging from inside the carton, along with any inserts placed into the side louvers.
PACKAGING INSERTS
Normal Sounds
-
Gurgle/Hiss
“Gurgling or hissing” noise may be heard due to refrigerant passing through evaporator during normal operation. -
Sound of Rushing Air
At the front of the unit, you may hear the sound of rushing air being moved by the fan. -
High pitched Chatter
Today’s high effciency compressors may have a high pitched chatter during the cooling cycle. -
Noise when unit starts
A “da-da” sound may occur when the unit is turned on in thirty seconds due to the compressor starting (For Inverter type). It is normal. -
Vibration
Unit may vibrate and make noise because of poor wall or window construction or incorrect installation. -
Pinging or Swishing
Droplets of water hitting condenser during normal operation may cause “pinging or swishing” sounds.
Note: Don’t try to drill any holes on the base pan to eliminate the normal sounds, otherwise it will void the warranty.
FCC STATEMENT
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by tuning the device off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the device and receiver.
- Connect the equipment into an outlet other than the one used for the receiver.
- Consult the dealer or an experienced radio/TV technician for assistance.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
FCC CAUTION : Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate
the equipment.
Host device Labeling
This device includes the following module.
Contains FCC ID: 2AIBX-NIULL
RF exposure statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum 20 cm between the radiator and your body. This transmitter must not be
collocated or operating in conjunction with any other antenna or transmitter
unless authorized to do so by the FCC.
INDUSTRY CANADA (IC) STATEMENT
This Class B digital apparatus complies with Canadian ICES-003.
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
RF Exposure
The antenna (or antennas) must be installed so as to maintain at all times a
distance minimum of at least 20 cm between the radiation source (antenna) and
any individual. This device may not be installed or used in conjunction with
any other antenna or transmitter.
Host device Labeling
This device includes the following module.
Contains IC: 21700-NIULL
AIR CONDITIONER FEATURES
Air Conditioner Features
ELECTRONIC CONTROL
Before you begin, thoroughly familiarize yourself with the control panel,
remote control and all its functions (as shown below). The unit can be
controlled through the control panel, with the remote control, or with the
Frigidaire® App*.
| A | Turns Unit On Or Off |
|---|---|
| B | Set Mode |
| C | Adjusts Temperature |
| D | Fan speed display |
| E | Air quality light |
| F | Fan speed button |
| G | Sleep button |
| H | Swing button |
| I | Schedule Indicator |
| J | PureAirTM Filter icon |
| K | Dust Filter change icon |
| L | Displays Temperature |
| M | Child lock icon |
| N | WIFI Indicator* |
*Refer to the Quick Start Guide for detailed instructions on setting up your air conditioner for connected operation from your smart phone or tablet.
Note: Some feature can only be controlled through the control panel.
REMOTE CONTROL
Battery Size: AAA
Warning: Do not mix old and new batteries.
Do not mix alkaline, standard (carbon-zinc), or rechargeable (nickel-cadmium)
batteries.
Do not ingest. Keep out of the reach of children.
OPERATING INSTRUCTIONS
NOTE
The following instructions are for the control panel. The same instructions
can be used for the remote control.
TO TURN UNIT ON:
YOU WILL SEE:
NOTE: The unit will run in
Eco(energy saver) mode when powered on each time. In this mode, the fan
will continue to run for 3 minutes after compressor shuts off. The fan then
cycles on for 120 seconds at 10 minute intervals until the room temperature
is above the set temperature, at which time the compressor turns back on.
TO CHANGE TEMPERATURE SETTING:
YOU WILL SEE:
The display will show the set temperature during normal operation, press
either up ( + ) or down ( – ) buttons to adjust the temperature to desired
setting. If the up ( + ) or down ( – ) button is pressed continuously, the
unit will beep twice when the temperature setting reaches the upper/lower
limits 90°F or 60°F.
TO ADJUST FAN SPEEDS:
YOU WILL SEE:
TO
USE AUTO FAN FEATURE:
YOU WILL SEE:
Initially, fan starts on High Speed and adjusts to a slower speed
dictated by room temperature. For example, if room temperature rises quickly,
such as when a door is opened, the fan will automatically switch to the
highest speed. The fan speed will re-adjust to a slower speed as the room
cools. Press the fan button to adjust the fan speed manually.
TO OPERATE ON FAN ONLY :
YOU WILL SEE:
Use this function when cooling is not desired, such as for room air
circulation or to exhaust stale air. You can choose any fan speed you prefer.
(Except “Auto Fan”). When operating in this mode, the display will show the
actual room temperature and the set temperature cannot be changed.
COOL FEATURE:
YOU WILL SEE:
In
this mode, the fan remains on all of the time with the compressor cycling on
and off when the desired room temperature is reached.
DRY FEATURE:
YOU WILL SEE:
In this mode, the air conditioner will work like a dehumidifier, but will still
cool the room.
The temperature can be adjusted between 62 °F (17 °C) and 86 °F (30 °C) and
the fan speed will be held at Auto speed.
Eco (ENERGY SAVER) MODE:
YOU WILL SEE:
The unit is factory set to run in Eco (energy saver) mode. We recommend
leaving the unit in Eco mode to help save energy and money. However, to switch
out of Eco mode, press the mode button until another mode is selected.
In Eco mode, the fan will continue to run for 3 minutes after the compressor shuts off. The fan then cycles on for 120 seconds at 10 minutes intervals until the room temperature is above the set temperature, at which time the compressor turns back on.
NOTE:
Please note, that if the unit is changed to ‘Cool’, ‘Dry’ or ‘Fan Only’ mode
then shut off, the unit will turn back on in Eco mode. This is mandatory per
government regulations. If the unit is changed to ‘Cool’, ‘Dry’ or ‘Fan Only’
mode and a power failure occurs, once the power is restored, the unit will
return to ‘Cool’ or ‘Fan Only’ mode.
TO ACTIVATE THE CHILD LOCK FEATURE:
YOU WILL SEE:
Pressing and holding the Mode button for 3 seconds will activate
or deactivate the Lock function. The display will show LC for 5 secs.
The control panel will be locked and settings cannot be changed.
CHECK DUST FILTER FEATURE:
This feature is a reminder to clean the Dust Filter (See Care and
Cleaning). The Dust Filter light will illuminate after 250 hours of operation.
To reset after cleaning the filter, hold the “Fan” button for 5 seconds.
YOU WILL SEE:
PUREAIR™ FILTER (sold
separately):
This unit can be used with PureAir ™ Filters, which can be purchased by
scanning the QR code behind the air inlet grille, by visiting
Frigidaire.com, or by calling Frigidaire Customer
Service Center 1-800-944-9044(US) /
1-800-265-8352 (Canada).
PUREAIR™ FILTER INDICATOR:
Note: The PureAir ™ Filter
indicator will glow white, if a PureAir ™ filter is installed.
RESET PUREAIR™ FILTER LIGHT:
After 1440 hours of operation the
PureAir ™ Filter indicator will turn red. To reset, replace with new
PureAir ™ Filter, then hold the “Sleep” button 5 for seconds.
SLEEP FEATURE:
YOU WILL SEE:
The display will show SL for 3
seconds. Then, the display, indicator lights, and the air quality light will
turn off.
In this mode, the unit will automatically select the Auto fan speed, and the
selected temperature will increase by 2 °F 30 minutes after sleep mode is
selected. The temperature will then increase by another 2 °F after an
additional 30 minutes. This new temperature will be maintained for 7 hours
before it returns to the originally selected temperature. This ends the
“Sleep” mode and the unit will continue to operate as originally programmed.
The “Sleep” mode program can be cancelled at any time during operation by
pressing the “Sleep” button, “Fan” or “Mode” button.
DIMMING DISPLAY:
After 60 seconds of
inactivity, the display and indicator lights will turn off. And the Air
quality light will reduce its brightness. Press any button on the control
panel or remote control, and the display will illuminate. Please note that if
the unit is in Eco mode and the set temperature has been reached, the unit
may appear off. However, the unit is on and will continue to sample the air
temperature every 10 minutes. To confirm, press any button on the control panel
or remote control.
TO OPERATE SWING FEATURE:
Press the Swing button to activate the
swing louver and distribute air evenly throughout the room.
TO CHANGE THE TEMPERATURE SCALE (°F OR °C) :
YOU WILL SEE:
Your AC is capable of displaying temperature in degrees Fahrenheit or degrees Celsius.
AIR QUALITY LIGHT
When used for the first time, the
Air quality light will emit a white light for 1 minute, then switch to Green,
Yellow or Red according to the actual air quality in your room.
| Color | Air quality |
|---|---|
| Green | Good |
| Yellow | Moderate |
| Red | Bad |
Note: The Air quality light will turn off in sleep mode.
TO TURN UNIT OFF:
YOU WILL SEE:
When the unit is turned off, the display will gradually fade away after 3
seconds. The unit will always return to “Eco” mode and “Auto” fan speed
setting when it is turned on again.
FAULT CODES:
When below error codes show on the display, please contact your Authorized
Frigidaire Service Center.
| Error Code | Description |
|---|---|
| EHOO | Internal memory chip failure |
| EH60 | Indoor ambient temperature sensor is open/short circuited |
| EHOb | Communication malfunction of main control board. |
Note: The error code will be separated into 2 parts. The display will alternate in 1 second intervals. For example, if the fault code “EH00” occurs, the panel will first display “EH” for 1 second, then display “00” for another second. The error code will continue to loop until the issue is resolved.
SHOWS “EH” FOR ONE SECOND:
THEN SHOWS “00” FOR ANOTHER
SECOND:
Note: There are more than 3 error codes. If an error code appears
on the display, turn off the unit and restart it. If the error code persist,
please contact your Authorized Frigidaire Service Center.
ADDITIONAL THINGS YOU SHOULD KNOW
Now that you have mastered the operating procedure, here are more features in
your control that you should become familiar with.
NOTE
The “Cool” circuit has an automatic 3 minute time delayed start if the unit is
turned off and on quickly. This prevents overheating of the compressor and
possible circuit breaker tripping. The fan will continue to run during this
time.
- There is a 2-Second delay for the compressor shutting down when selecting FAN ONLY. This is to cover the possibility of having to roll through to select another mode.
- The control will maintain the set temperature within 2 degrees Fahrenheit, between 60°F and 90°F degrees.
- After a power outage, the unit will memorize the last setting and return the unit to the same setting once power is restored.
CARE AND CLEANING
Clean your air conditioner occasionally to keep it looking new. Be sure to
unplug the unit before cleaning to prevent shock or fire hazards.
Dust Filter Cleaning
The Dust filter should be checked at least once a month to see if cleaning is
necessary.
Trapped particles in the Dust filter can build up and cause an accumulation of
frost on the cooling coils.
-
Open the front panel.
-
Grasp the Dust Filter in the center, and pull up and out.
-
Wash the Dust Filter using liquid dishwashing detergent and warm water.
Rinse Dust Filter thoroughly. Gently shake excess water from the Dust Filter.
Be sure Dust Filter is thoroughly dry before replacing. -
Instead of washing, you may vacuum the Dust Filter clean.
NOTE: When replacing the Dust Filter after cleaning, make sure the
protruding tabs on the filter are facing outward, as shown below.
Cleaning of Air Quality Sensor
We suggest cleaning your Air Quality Sensor every 2 months. This suggestion is
based on continuous usage of your unit.
To clean the air quality sensor:
- Open the front panel.
- Open the Air Quality Sensor cover.
- Clean the lens, inlet and outlet, with a damp cotton swab. Use a dry cotton swab to remove any excess water from the sensor.
- Reinstall the cover and front panel after cleaning.
PUREAIR™ FILTER (sold separately) :
This unit has available space for use with a PureAir™ Filters (sold separately). Different types of PureAir™ Filters can be purchased by scanning the QR code behind the air inlet grille, by visiting Frigidaire.com, or by calling Frigidaire Customer Service Center 1-800-944-9044(US) / 1-800-265-8352 (Canada).
ENERGY SAVING IDEAS
To install the PureAir™ Filter:
- Remove the Dust filter as instructed in the Dust filter cleaning section.
- Insert the PureAir™ filter in the reserved space behind the Dust Filter as shown below.
- Reinstall the Dust Filter and air inlet grille.
Note: If the PureAir™ filter is installed properly, the PureAir ™ Filter indicator will glow white. Otherwise reinstall the filter.
The PureAir™ filter should be replaced regularly to achieve optimal results.
To remove the filter, grab the fabric tabs on either side of PureAir filter and
pull out.
Cabinet Cleaning
- Be sure to unplug the air conditioner to prevent shock or fire hazard. The cabinet and front may be dusted with an oil-free cloth or washed with a cloth dampened in a solution of warm water and mild liquid dishwashing detergent. Rinse thoroughly and wipe dry.
- Never use harsh cleaners, wax or polish on the cabinet front.
- Be sure to wring excess water from the cloth before wiping around the controls.
Excess water in or around the controls may cause damage to the air conditioner.
Winter Storage
If you plan to store your air conditioner during the cooler months, remove it
carefully from the window according to the installation instructions, cover
with plastic, or return to its the original carton.
Energy Saving Ideas
- Do not block air flow inside with blinds, curtains or furniture; or outside with shrubs, enclosures, or other buildings.
- The capacity of the room air conditioner must fit the room size for efficient and satisfactory operation.
- Install the room air conditioner on the shady side of your home. A window that faces north is best because it is shaded most of the day.
- Close the fireplace damper, floor and wall registers so cool air does not escape up the chimney and into the duct work.
- Keep blinds and drapes in other windows closed during the sunniest part of the day.
- Clean the air filter as recommended in the section “Care and Cleaning”.
- Proper insulation and weather stripping in your home will help keep warm air out and cool air in.
- External house shading with trees, plants or awnings will help reduce the air conditioner’s work load.
- Operate heat producing appliances such as ranges, washers, dryers and dishwashers during the coolest part of the day.
BEFORE YOU CALL
Before calling for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of defective workmanship or materials in this appliance.
| OCCURRENCE | SOLUTION |
|---|---|
| Air conditioner will not operate. | • Wall plug disconnected. Push plug firmly |
into wall outlet.
• Plug Current Device Tripped. Press the RESET button.
• House fuse blown or circuit breaker tripped. Replace fuse with time delay
type or reset circuit breaker.
• Control is OFF. Turn Control ON and set to desired setting.
Air from unit does not feel cold enough.| • Room temperature below 60°F
(16°C). Cooling may not occur until room temperature rises above 60°F (16°C).
• Temperature sensing element touching cold coil, located behind air filter.
Straighten away from coil.
• Reset to a lower temperature.
• Compressor shut-off by changing modes. Wait approximately 3 minutes and
listen for compressor to restart when set in the COOL mode.
Air conditioner cooling, but room is too warm – ice forming on cooling coil
behind decorative front| • Outdoor temperature below 60 F° (16°C). To defrost
the coil, set FAN ONLY mode.
• Dust filter may be dirty. Clean filter. Refer to Care and Cleaning section. To
defrost, set to FAN ONLY mode.
• PureAirTM filter(sold separately) may be dirty. Replace with new filter. Refer
to Care and Cleaning section. To defrost, set to FAN ONLY mode.
• Temperature is set too low for night-time cooling. To defrost the coil, set
to FAN ONLY mode. Then, set temperature to a higher setting.
Air conditioner cooling, but room is too warm – NO ice forming on cooling coil
behind decorative front.| • Dirty Dust filter – air restricted. Clean filters.
Refer to Care and Cleaning section.
• PureAirTM filter(sold separately) may be dirty. Replace with new filter. Refer
to Care and Cleaning section. To defrost, set to FAN ONLY mode.
• Temperature is set too high. Set temperature to a lower setting.
• Air directional louvers positioned improperly. Position louvers for better
air distribution.”
• Front of unit is blocked by drapes, blinds, furniture, etc. – restricts air
distribution. Clear blockage in front of unit.
• Doors, windows, registers, etc. open – cool air escapes. Close doors,
windows, registers, etc.
• Unit recently turned on in hot room. Allow additional time to remove “stored
heat” from walls, ceiling, floor and furniture.
Air conditioner turns on and off rapidly.| • Dirty Dust filter – air
restricted. Clean filters. Refer to Care and Cleaning section.
• PureAirTM filter(sold separately) may be dirty. Replace with new filter. Refer
to Care and Cleaning section. To defrost, set to FAN ONLY mode.
• Outside temperature extremely hot. Set FAN speed to a faster setting to
bring air through cooling coils more frequently.
Noise when unit is cooling.| • Air movement sound. This is normal. If too
loud, set to lower FAN setting.
• Window vibration – poor installation. Refer to installation instructions or
check with installer.
Water dripping INSIDE when unit is cooling.| • Improper installation. Tilt air
conditioner slightly to the outside to allow water drainage. Refer to
installation nstructions or check with installer.
Water dripping OUTSIDE when unit is cooling.| • Unit removing large quantity
of moisture from humid room. This is normal during excessively humid days.
Remote Sensing Deactivating Prematurely (some models).| • Remote control not
located within range. Place remote control within 20 feet & 120° radius of the
front of the unit.
• Remote control signal obstructed. Remove obstruction.
Room too cold.| • Set temperature too low. Increase set temperature.
• Remote Sensing activated (on some models) and remote control located in Hot
Spot – Relocate remote control or deactivate remote sensing.
Trouble connecting the smart appliance to your wifi network or experiencing
an issue with the app.| • Please visit Frigidaire.com
and select the Owner Support section to view Frequently Asked Questions.
If These Solutions Fail, Call 1-800-944-9044(US)/1-800-265-8352(Canada) For Frigidaire Service.
MAJOR APPLIANCE LIMITED WARRANTY
Your appliance is covered by a limited one-year warranty for functional repairs only. For one year from your original date of purchase, Electrolux will pay all costs for repairing or replacing any parts of this appliance that prove to be defective in materials or workmanship when such appliance is installed, used and maintained in accordance with the provided instructions. After one year from your original date of purchase, the consumer will be responsible for diagnostic, labor and parts costs as well as any removal, transportation and reinstallation expenses which are incurred during service on components.
Exclusions
This warranty does not cover the following:
- Products with original serial numbers that have been removed, altered or cannot be readily determined.
- Product that has been transferred from its original owner to another party or removed outside the USA or Canada.
- Rust on the interior or exterior of the unit.
- Products purchased “as-is” are not covered by this warranty.
- Food loss due to any refrigerator or freezer failures.
- Products used in a commercial setting.
- Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances not in ordinary household use or used other than in accordance with the provided instructions.
- Service calls to correct the installation of your appliance or to instruct you how to use your appliance.
- Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves, etc., which are not a part of the appliance when it is shipped from the factory.
- Service calls to repair or replace appliance light bulbs, air filters, water filters, other consumables, or knobs, handles, or other cosmetic parts.
- Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip charges, or mileage expense for service calls to remote areas, including the state of Alaska.
- Damages to the finish of appliance or home incurred during installation, including but not limited to floors, cabinets, walls, etc.
- Damages caused by: services performed by unauthorized service companies; use of parts other than genuine Electrolux parts or parts obtained from persons other than authorized service companies; or external causes such as abuse, misuse, inadequate power supply, accidents, fires, or acts of God.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE
PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED
WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY
LAW, BUT NOT LESS THAN ONE YEAR. ELECTROLUX SHALL NOT BE LIABLE FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL
EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY
IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE
DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT
APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY
ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
If You Need Service
Keep your receipt, delivery slip, or some other appropriate payment record to
establish the warranty period should service be required. If service is
performed, it is in your best interest to obtain and keep all receipts.
Service under this warranty must be obtained by contacting Electrolux at the
addresses or phone numbers below.
This limited warranty only applies in the USA and Canada. In the USA, your
appliance is warranted by Electrolux Major Appliances North America, a
division of Electrolux Home Products, Inc. In Canada, your appliance is
warranted by Electrolux Canada Corp. Electrolux authorizes no person to change
or add to any obligations under this warranty. Obligations for service and
parts under this warranty must be performed by Electrolux or an authorized
service company. Product features or specifications as described or
illustrated are subject to change without notice.
USA
1.800.944.9044
Electrolux Major Appliances
10200 David Taylor Drive
Charlotte, NC 28262
Canada
1.800.265.8352
Electrolux Canada Corp.
5855 Terry Fox Way
Mississauga, Ontario, Canada L5V 3E4
welcome home
Our home is your home. Visit us if you need help with any of these things:
owner support
accessories
service
registration
(See your registration card for more information.)
Frigidaire.com
1-800-944-9044
Frigidaire.ca
1-800-265-8352