better bathrooms BeBa-27556 Wall Hung Toilet User Manual

June 13, 2024
Better Bathrooms

BeBa-27556 Wall Hung Toilet

Wall Hung Toilet

BeBa_27556 Boston Wall Hung Pan
BeBa_25895 Ashford Rimless Wall Hung Toilet
BeBa_25901 Santiago Rimless Wall Hung Toilet
BeBa_25899 Valencia Rimless Wall Hung Toilet
BeBa_28418 Newport Rimless Wall Hung Toilet

Toilet seat and Wall Frame/cistern sold separately

• Waste pipe sold separately if a new installation

Please note: Image is for illustrative purposes only and may differ slightly to the  actual product.

  • Single-person assembly
  • Tools required
  • We always recommend using professional tradespeople to install your product

V4 11.1.22

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Important information

• Please read these instructions thoroughly and retain for future reference.

• Manufactured to BS EN997 WC pans and WC suites with integral trap.

• All installation work must be carried out to comply with the Water Bylaw Regulations.

• The installation should be designed to allow access for maintenance.

• This manual covers installation of the toilet pan only – wall frame/cistern and seat are NOT supplied.

Parts

Toilet Pan

Fixing kit (below components)

Please note not all the parts included are required for all installations, example top fixing  pans do not require Part E

A. Allen key

B. 2 x Threaded connector (fixing bolts)

C. 2 x Plastic wall mounting housing

D. 2 x Grub screw

E. 2 x Cover cap (Side fitting only)

F. 1 x Tightening tool for Part C

G. 2 x Clear plastic tubes

H. 6 x Space washers

Tools required

  • Allen key (supplied)
  • Silicone

Installation

Please note: Whenever possible and when safe to do so, it is recommended to carry out  leak tests during the installation process.

Preparing for a Wall Hung Toilet Pan Fitting

A – Flush pipe is supplied with the Wall Frame/cistern assembly, (Wall Frame/cistern sold  separately).

B – Pan connector (waste pipe) supplied with Wall Frame/cistern assembly.

Please note: Pipes are not included.

Once you have received your toilet pan, this will allow you to prepare and install the Wall  Frame/cistern (both sold separately). To install the Wall Frame/cistern, please use the  instruction guides supplied with them.

This guide advises on installation of the wall hung toilet pan only.

Wall Hung Toilet Pan Fitting

After the wall frame has been set in the wall and the wall has been finished, the  installation of the toilet pan to the frame can begin.

1. Prepare the pipes as advised (cutting of the flush pipe and pan connector may be  required).

2. The threaded bars should be exposed from the frame through the wall, as shown  below.

3. It is advisable to apply a small amount of lubricant (washing up liquid) to the flush  pipe and pan connector to assist with fitting the toilet pan.

4. Connect the flush pipe and pan connector to the frame ready for connection to the  toilet pan as shown, then screw the female threaded connectors (fixing bolts) onto  the threaded bars so that the cut out aligns with the fixing hole in the toilet pan.

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5. Insert the plastic wall mounting housing into the holes in the rear of the toilet pan  and align the hole with the fixing hole on the top face of the toilet pan.

Please note: this next section will require two people.

6. Push the toilet pan onto the wall frame ensuring that the flush pipe and pan  connector fully engage with the toilet. (Image below shows the plastic housings  fitted inside the toilet pan).

7. If the plastic housing Part C does not align with the hole in the pan, due to length,  you will need to fit the plastic spacers Part H

Please note: The cut out on the connector and the hole in the housing should be aligned.

Please note: On this version, the fixing hole is located on the top face, not in the side of  the toilet pan.

8. Using the Allen key secure the grub screw into the plastic housing and into the cut  out on the connector to secure the toilet pan onto the frame.

9. The clear plastic tube Part G, can be used to assist in the installation of the screw,  insert the grub screw into the end of the tube and then insert the tube into the hole  in the toilet and insert the screw into the plastic housing and tighten

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10.Once the installation is completed, a flush and leak test should be carried out and  once it has been commissioned, the toilet can be sealed around the edge to finish.

Troubleshooting

Flush volume into the pan, not sufficient

1. Adjust the flush volume level on the syphon.

2. Check that the syphon is opening correctly.

3. If none of these resolve the issue replace the syphon.

Water running into the pan continually after flushing

1. Establish if the water level in the cistern is reaching the overflow on the syphon, if it  does reach the overflow adjust the inlet valve.

2. If this continues, replace the inlet valve.

3. If the water level does not reach the overflow on the syphon, remove the top  section of the syphon and check the washer for damage.

4. If the washer is damaged then replace.

Maintenance

All of the maintenance measures resulting from troubleshooting above requires you to  access the internals of the cistern tank and for the water supply to be turned off. Please  refer to the instruction guide supplied with your cistern for further guidance.

Cleaning

To maintain the surface finish of your product, wipe clean after every use, using a clean  damp cloth, a mild detergent mixture can be used. Do not use abrasive cleaning agents or  materials which can strip and scratch the surface; the use of these agents or materials can  invalidate your guarantee.

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References

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