better bathrooms 25867 Wall Hung Toilet User Manual

: June 13, 2024
: Better Bathrooms

Table of Contents

Wall Hung Toilet
Parts
Tools required
Installation
Troubleshooting
Maintenance
Cleaning
Documents / Resources
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)

USER MANUAL
Thank you for choosing Better Bathrooms.
Please read this manual before installing your product
and keep for future reference.

Wall Hung Toilet

Toilet seat and Wall Frame/cistern sold separately
Waste pipe sold separately if a new installation

Please note: Image is for illustrative purposes only and may differ slightly to the actual product

Single-person assembly
Tools required
We always recommend using professional tradespeople to install your product

V3_12.10.21

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Important information

Please read these instructions thoroughly and retain for future reference
Always check for pipes and cables before drilling

Parts

Toilet Pan
Fixing kit (below components)
A. Allen key
B. 2 x Threaded connector (fixing bolts)
C. 2 x Plastic wall mounting housing
D. 2 x Grub screw
E. 2xPlastic straw

Tools required

Allen key (supplied)
Silicone

Installation

Please note: Whenever possible and when safe to do so, it is recommended to carry out leak tests during the installation process

Preparing for a Wall Hung Toilet Pan Fitting
A — Flush pipe is supplied with the Wall Frame/cistern assembly, (Wall Frame/cistern sold separately).
B — Pan connector (waste pipe) supplied with Wall Frame/cistern assembly.

Please note: Pipes are not included.
Once you have received your toilet pan, this will allow you to prepare and install the Wall Frame/cistern (both sold separately). To install the Wall Frame/cistern, please use the instruction guides supplied with them.

This guide advises on installation of the wall hung toilet pan only.

Wall Hung Toilet Pan Fitting
After the wall frame has been set in the wall and the wall has been finished, the installation of the toilet pan to the frame can begin.

Prepare the pipes as advised (cutting of the flush pipe and pan connector may be required).
The threaded bars should be exposed from the frame through the wall, as shown below.
It is advisable to apply a small amount of lubricant (washing up liquid) to the flush pipe and pan connector to assist with fitting the toilet pan.
Connect the flush pipe and pan connector to the frame ready for connection to the toilet pan as shown, then screw the female threaded connectors (fixing bolts) onto the threaded bars so that the cut out aligns with the fixing hole in the toilet pan.
Insert the plastic wall mounting housing into the holes in the rear of the toilet pan and align the hole with the fixing hole on the top face of the toilet pan.
Please note: this next section will require two people
Push the toilet pan onto the wall frame ensuring that the flush pipe and pan connector fully engage with the toilet. (Image below shows the plastic housings fitted inside the toilet pan).
Please note: The cut out on the connector and the hole in the housing should be aligned.
Please note: On this version, the fixing hole is located on the top face, not in the side of the toilet pan
Using the Plastic straw secure the grub screw into the plastic housing then using the Allen key to secure the grub screw into the cut out on the connector to secure the toilet pan onto the frame.
Once the installation is completed, a flush and leak test should be carried out and once it has been commissioned, the toilet can be sealed around the edge to finish.

Troubleshooting

Flush volume into the pan, not sufficient

Adjust the flusn volume level on the syphon.
Check that the syphon is opening correctly.
If none of these resolve the issue replace the syphon.

Water running into the pan continually after flushing

Establish if the water level in the cistern is reaching the overflow on the syphon, If it does reach the overflow adjust the inlet valve.
If this continues, replace the inlet valve
If the water level does not reach the overflow on the syphon, remove the top section of the syphon and check the washer for damage.
If the washer is damaged then replace.

Maintenance

All of the maintenance measures resulting from troubleshooting above requires you to access the internals of the cistern tank and for the water supply to be turned off. Please refer to the instruction guide supplied with your cistern for further guidance.

Cleaning

To maintain the surface finish of your product, wipe clean after every use, using a clean damp cloth, a mild detergent mixture can be used. Do not use abrasive cleaning agents or materials which can strip and scratch the surface; the use of these agents or materials can invalidate your guarantee.

For more information