beko FFCM3545W Frost Free Tall Freezer User Manual

beko FFCM3545W Frost Free Tall Freezer

Product Information

The Freezer is a high-quality appliance designed by Beko to provide long- lasting service. It comes in various models, including FCFM3545W, FFG3545S, FFG3545W, FXFP3545W, FSG3545W, FXFP4545W, FFG4545S, FFG4545W, and FFG4545B. This user manual is applicable for multiple models, and any differences between models will be specified.

The freezer is equipped with the following features:

• Thermostat for temperature control
• Flap for the Fast-Freeze compartment
• Drawers for organized storage
• Adjustable front feet for stability

Warnings

Before using the freezer, please read and understand the following warnings:

• Ensure the appliance is correctly connected and fitted before use.
• This appliance must be earthed to prevent dangerous conditions.
• Follow all unpacking and installation instructions carefully.
• Comply with electrical requirements and ensure proper electrical connection.
• Dispose of the packaging and your old freezer responsibly.

Usage Instructions

1. Carefully unpack the freezer and ensure all parts are included.
2. Place and install the freezer in a suitable location, following the instructions provided in the user manual.
3. Connect the freezer to a proper electrical supply according to the electrical requirements mentioned in the manual.

Before Operating

1. Make sure the freezer is properly installed and connected.
2. Familiarize yourself with the location and function of the thermostat, flap, drawers, and adjustable front feet.
3. Write down the model and serial number of your freezer on the last page of the user manual for future reference.

Usin$g Your Freezer

1. To freeze fresh foods, follow the instructions provided in the user manual.
2. Refer to the recommendations for the preservation of deep freezer information to ensure proper storage.
3. When defrosting frozen foods, follow the defrosting instructions provided in the manual.
4. Set the temperature settings of the freezer according to the recommended temperature settings mentioned in the manual.

Maintenance and Cleaning

1. Pay attention to the points mentioned in the manual when cleaning and maintaining the freezer.
2. If you need assistance with any problems or troubleshooting, refer to the problem-solving section of the manual.

For more information or assistance, please contact our customer support center or visit our website at www.beko.co.uk.

Please read these instructions first before using your appliance

• Thank you for choosing a Beko appliance.
• Please take some time to read this user manual before using your appliance, to ensure you know how to safely operate the controls and functions.
• Carefully follow all unpacking and installation instructions to ensure the appliance is correctly connected and fitted prior to use.
• Please write your product model and serial number on the last page of this user manual, and store in a safe location close to the appliance for easy future reference.
• This user manual may also be applicable for several other models. Differences between models will be listed.
• If you have any questions or concerns, please call our contact centre or find help and information online at www.beko.co.uk

Symbols and their descriptions
This instruction manual contains the following symbols:

• Important information or useful usage tips.
• A Warning against dangerous conditions for life and property.
• B Warning against electric voltage.

Your Freezer

Congratulations on your choice of a Beko quality Appliance which has been designed to give you service for many years.

1. Thermostat
2. Flap (Fast-Freeze compartment)
3. Drawers
4. Adjustable front feet

Figures that take place in this instruction manual are schematic and may not correspond exactly with your product. If the subject parts are not included in the product you have purchased, then it is valid for other models.

Warnings

• Do not connect your appliance to the electricity supply until all packing and transit protectors have been removed.
• If transported horizontally leave to stand upright for at least 4 hours before switching on to allow compressor oil to settle
• If you are discarding an old refrigerator with a lock or latch fitted to the door, disable the lock/latch, ensure that it is left in a safe condition to prevent the entrapment of young children.
• This freezer must only be used for its intended purpose i.e the storing and freezing of edible foodstuff.
• Do not dispose of the appliance on a fire. At Beko, the care and protection of our environment is an ongoing commitment. This appliance which is among the latest range introduced is particularly environment friendly. Your appliance contains non CFC / HFC natural substances in the cooling system (Called R600a) and in the insulation (Called cyclopentane) which are potentially flammable if exposed to fire. Therefore, take care not to damage, the cooling circuit / pipes of the appliance in transportation and in use. In case of damage do not expose the appliance to fire or potential ignition source and immediately ventilate the room where the appliance is situated.
• We suggest you contact your local authority for disposal information and facilities available.
• See Installation Instructions on page 11 for information on suitable location.
• To obtain the best possible performance and trouble free operation from your appliance it is very important to carefully read these instructions.
• On delivery, check to make sure that the product is not damaged and that all the parts and accessories are in perfect condition.
• Ensure that the plug remains readily accessible. Do not use multiple adapter or extension cable.
• Failure to observe these instructions may invalidate your right to free service during the guarantee period.
• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage compartments of the  appliance, unless they are of the type recommended by the manufacturer.
• We suggest you keep these instructions in a safe place for easy reference.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
• Children should be supervised to ensure that they do not play with the appliance.

Electrical requirements

Before you insert the plug into the wall socket make sure that the voltage and the frequency shown on the rating plate inside the appliance corresponds to your electricity supply.
Rating label is on the left hand side of freezer inner liner.
We recommend that this appliance be connected to the mains supply via a suitable switched and fused socket. The appliance must be positioned so that the plug is accessible.

WARNING:

When positioning the appliance ensure the supply cord is not trapped or damaged.
Should the mains lead of the appliance become damaged or should it need replacing at any time, it must be replaced by a special purpose made mains lead which can only be obtained from a Beko authorised service agent.

Warning! This appliance must be earthed

If the fitted moulded plug is not suitable for your socket, then the plug should be cut off and an appropriate plug fitted. Destroy the old plug which is cut off as a plug with bared cord could cause a shock hazard if inserted into a socket elsewhere in the house.
The moulded plug on this appliance incorporates a 13 A fuse. Should the fuse need to be replaced an ASTABEAB approved BS 1362 fuse of the same rating must be used. Do not forget to refit the fuse cover. In the event of losing the fuse cover the plug must not be used until a replacement fuse cover has been fitted.
Colour of the replacement fuse cover must be the same colour as that visible on the pin face of the plug. Fuse covers are available from any good electrical store.

Important! Fitting A Different Plug

1. As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug proceed as follows:(See diagram).
2. Connect the green-yellow or green (Earth) wire to the terminal in the plug marked ‘E’ or with the symbol or coloured green and yellow or green.
3. Connect the blue (Neutral) wire to the terminal in the plug marked ‘N’ or coloured black.
4. Connect the brown (Live) wire to the terminal in the plug marked ‘L’ or coloured red.
5. With alternative plugs a 13 A fuse must be fitted either in the plug or adaptor or in the main fuse box. If in doubt contact a qualified electrician.

Energy saving tips

1. Ensure your appliance is installed in a well ventilated area.
2. Ensure the time between buying chilled/frozen food and placing them in your appliance is kept at minimum, particularly in summer. We recommend you use a cool bag or a special carrier bag to carry perishable food.
3. Do not leave the door (s) of your appliance open longer than necessary and ensure they are closed properly after each opening.
4. Defrost frozen food in your fridge compartment, so that frozen food acts as an ice pack to assist cooling in your fridge.
5. Energy consumption of this appliance is measured while freezer compartment is loaded without use of top shelf lid and the drawers except the bottom drawer. It is advised that freezer compartment is loaded without use of drawers except the bottom drawer in order to achieve maximum loading capacity.

Compliance with WEEE Directive and Disposing of the Waste Product:

This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE).This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.

Compliance with rohs directive:

The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

Installation

The manufacturer will not be liable for any event caused by disregarding the information supplied in this user manual.

Points to be paid attention to when the relocation of the freezer

1. Your freezer should be unplugged.Before transportation of your freezer, it should be emptied and cleaned.
2. Before it is re-packaged, shelves, accessories, crisper, etc. inside your freezer should be fixed with adhesive tape and secured against impacts. Packaging should be adequate and the transportation rules on the package should be strictly observed.
3. Original packaging and foam materials should be kept for future transportations or moving. Before you start the freezer,

Check the following before you start to use your freezer:

1. Attach 2 plastic wedges as illustrated below. Plastic wedges are intended to keep the distance which will ensure the air circulation between your freezer and the wall. (The picture is drawn up as a representation and may not be identical with your product.)

2. Clean the interior of the freezer as recommended in the “Maintenance and cleaning” section.

3. Connect the plug of the freezer to the wall socket. When the freezer door is opened,freezer internal lamp will turn on.
   The condenser of your appliance is located on the back as shown below. In order to achieve better energy efficiency with lower energy consumption, please pull the condenser towards yourself as illustrated in picture below. *may not be available in all models

4. 4. When the compressor starts to operate, a sound will be heard. The liquid and gases sealed within the refrigeration system may also give rise to noise, even if the compressor is not running and this is quite normal.
   5. Front edges of the freezer may feel warm. This is normal. These areas are designed to be warm to avoid condensation.

Electrical connection

Connect your product to a grounded socket which is being protected by a fuse with the appropriate capacity.

Important:

The connection must be in compliance with national regulations.

• The power plug must be easily accessible after installation.
• Electrical safety of your freezer shall be guaranteed only if the earth system in your house complies with standards.
• The voltage stated on the label located at left inner side of your product should be equal to your network voltage.
• Extension cables and multi plugs must not be used for connection.
• A damaged power cable must be replaced by a qualified electrician.V B Faulty product must not be operated before it is repaired! There is the risk of electric shock

Disposing of the packaging

• The packing materials may be dangerous for children. Keep the packing materials out of the reach of children or dispose of them by classifying them in accordance with the waste instructions stated by your local authorities. Do not throw away with regular house waste, throw away on packaging pick up spots designated by the local authorities.
• The packing of your freezer is produced from recyclable materials.
• Disposing of your old freezer
• Dispose of your old freezer without giving any harm to the environment.
• You may consult your authorized dealer or waste collection center of your municipality about the disposal of your freezer.
• Before disposing of your freezer, cut off the electric plug and, if there are any locks on the door, make them inoperable in order to protect children against any danger

Placing and Installation

If the entrance door of the room where the freezer will be installed is not wide enough for the freezer to pass through, then carefully remove the doors of your freezer and pass it sideways through the door.

1. Install your freezer to a place that allows ease of use.
2. Keep your freezer away from heat sources, humid places and direct sunlight.
3. There must be appropriate air ventilation around your freezer in order to achieve an efficient operation. If the freezer is to be placed in a recess in the wall, there must be at least 5 cm distance with the ceiling and at least 5 cm with the wall. Do not place your product on the materials such as rug or carpet.
4. Place your freezer on an even floor surface to prevent jolts.

WARNING:
Do not locate extension sockets or charging transformers/power supplies or Lithium-Iron battery operated products adjacent to the compressor as they could overheat

Reversing the doors

Proceed in numerical order

Before operating

Starting

Final Check

Before you start using the freezer check that:

1. The front feet have been adjusted so the appliance is level.

2. The interior is dry and air can circulate freely at the rear.

3. Clean the interior as recommended under “CLEANING AND CARE.”

4. Insert the plug into the wall socket and switch on the electricity supply. Avoid accidental disconnection by taping over the switch, the compressor will start running in about five minutes.

5. You will hear a noise as the compressor starts up. The liquid and gases sealed within the refrigeration system may also give rise to noise, whether the compressor is running or not which is quite normal.

6. Do not load the appliance immediately it is switched on. Wait until the correct storage temperature has been reached. We recommend that you check the temperature with an accurate thermometer (see;Temperature Control and Adjustment)..

7. Front edges of the cabinet may feel warm. This is normal. These areas are designed to be warm to avoid condensation.

8. We recommend that you set the thermostat at MIN setting and monitor the temperature to ensure the appliance maintains desired storage temperatures

9. (See Temperature Control and Adjustment section).
   Important Notes :

10. If there is a power failure do not open the door. Frozen food should not be affected if the failure lasts for less than 17 hours. If the failure is longer, then the food should be checked and either eaten immediately or cooked and then refrozen.

11. If you find the freezer door difficult to open just after you have closed it, don’t worry. This is due to the pressure difference which will equalise and allow the door to open normally after a few moments.

12. You will hear a vacuum sound just after closing the door. This is quite normal.

13. When you switch on, the appliance will not start immediately, because the appliance incorporates a protection device in the electronics – wait for about 5 minutes.

14. Since hot and humid air will not directly penetrate into your product when the doors are not opened, your product will optimize itself in conditions sufficient to protect your food. In this energy saving function, functions and components such as compressor, fan, heater, defrost, lighting, display and so on will operate according to the needs to consume minimum energy while maintaining the freshness of your foodstuff.

Using your freezer

1. Freezer Set Function
   This function allows you to make the freezer compartment temperature setting.
   Press this button to set the temperature of the freezer compartment to – (warmest), (coldest) respectively.

2. High Temperature Error / Warning Indicator This light comes on during high temperature failures and error warnings.

3. Quick Freeze Indicator
   This icon lits when the Quick Freeze function is active.

4. Quick Freeze Function
   When you press Quick Freeze button, the temperature of the compartment will be colder than the adjusted values. This function can be used for food placed in the freezer compartment and required to be cooled down rapidly. If you want to cool large amounts of fresh food, it is recommended to active this feature before putting the food into the freezer

Figures that take place in this instruction manual are schematic and may not correspond exactly with your product. If the subject parts are not included in the product you have purchased, then it is valid for other models

How to Freeze Fresh Foods

• Foods to be frozen must be divided into portions according to a size to be consumed, and frozen in separate packages. In this way, all the food should be prevented from being refrozen by thawing.

• In order to protect the nutritional value, the aroma and the color of the foods as much as possible, vegetables should be boiled for a short period of time before freezing. (Boiling is not necessary for foods such as cucumber, parsley.) Cooking time of the vegetables frozen in this way is shortened by 1/3 than that of the fresh vegetables.

• To extend the storage times of frozen foods, boiled vegetables must first be filtered and then hermetically packaged as in the all types of foods.

• Foods should not be placed in the freezer compartment without package.

• The packaging material of the food to be stored should be air-tight, thick and durable and should not deform with cold and humidity. Otherwise, the food that is hardened by freezing might pierce the package. Sealing the package well is also important in terms of securely storing the food.

• The following packaging types are suitable for use to freeze the food: Polyethylene bag, aluminum foil, plastic foil, vacuum bags and coldresistant storage containers with caps.
  The use of the following types of packaging is not recommended to freeze the food;

• Packaging paper, parchment paper,cellophane (gelatin paper), garbage bag, used bags and shopping bags.

• Hot foods should not be placed in the freezer compartment without cooling.

• When placing unfrozen fresh foods in the freezer compartment, please note that it does not contact with frozen foods. Cool-pack (PCM) (if any) can be placed to the rack immediately below the quick freezer rack for preventing them from being getting warm.

• During the freezing time (24 hours) do not place other food to the freezer.

• Place your foods to the freezing shelves or racks by spreading them so that they will not be cramped (it is recommended that the packaging does not come into contact with each other).

• Frozen foods must be immediately consumed in a short period of time after defrosting and must never be frozen again.

• We recommend you to attach a label onto the package and write the name of the foods in the package and the freezing time.
  Foods suitable for freezing:

• Fish and seafood, red and white meat, poultry, vegetables, fruit, herbaceous spices, dairy products (such as cheese, butter and strained yoghurt), pastries, ready or cooked meals, potato dishes, souffle and desserts.
  Foods not suitable for freezing:

• Yoghurt, sour milk, cream, mayonnaise, leaved salad, red radish, grapes, all fruits (such as apple, pears and peaches).

• For foods to be frozen quickly and thoroughly, the following specified amounts per package should not be exceeded.
  -Fruits and vegetables, 0.5-1 kg -Meat, 1-1.5 kg

• A small amount of foods (maximum 2 kg) can also be frozen without the use of the quick freezing function.

To obtain the best result, apply the following instructions:

1. Activate the quick freezing function 24 hours before placing your fresh foods.
2. After 24 hours after pressing the button, first place your food that you want to freeze to the top shelf with higher freezing capacity. If you have food that you have previously stored, store your fresh foods starting from the back towards the front.
3. The quick freezing function will be automatically inactivated after 25 hours.
4. Do not try to freeze a large quantity of food at a time. Within 24 hours, this product can freeze the maximum food quantity specified as «Freezing Capacity … kg/24 hours» on its type label. It is not convenient to put more unfrozen/fresh foods to the freezer compartment than the quantity specified on the label.
5. You can review the Meat and Fish, Vegetables and Fruits, Dairy Products tables for placing and storing your foods in the deepfreezer.

Recommendations for Preservation of

Frozen Foods

• While purchasing your frozen foods, make sure that they are frozen at appropriate temperatures and their packages are not broken.
• Put the packages on the freezer compartment as soon as possible after purchasing them.
• Make sure that the expiration date indicated on the packaging is not expired before consuming the packaged ready meals that you remove from the freezer compartment.

Deep Freezer Information
The EN 62552 standard requires (according to specific measurement conditions) that at least 4.5 kg of food for each 100 liter of freezer compartment volume can be frozen at a room temperature of 25°C in 24 hours.

Defrosting the frozen foods
Depending on the food diversity and the purpose of use, a selection can be made between the following options for defrosting:

• At room temperature (it is not very suitable to defrost the food by leaving it at room temperature for a long time in terms of maintaining the food quality)
• In the refrigerator
• In the electrical oven (in models with or without fan)
• In the microwave oven

CAUTION:

• Never put acidic beverages in glass bottles and cans into your freezer due to the risk of explosion.
• If there is moisture and abnormal swelling in the packaging of frozen foods, it is likely that they were previously stored in an improper storage condition and their contents deteriorated. Do not consume these foods without checking.
• Since some spices in cooked meals may change their taste when exposed to long-term storage conditions, your frozen foods should be less seasoned or the desired spices should be added to the foods after the thawing process.

Recommended Temperature Settings

is recommended to be applied to preserve the quality of your fresh food. You do not need to use the quick freezing function when putting your frozen food.You do not need to use the quick freezing function to freeze a small amount of fresh food, up to 2 kg per day.

Meat and Fish

| ****

Preparation

| Longest storage time

)month(

---|---|---

Meat products

| ****

Veal

| Steak| By cutting them 2 cm thick and placing foil between them or wrapping tightly with stretch| 6 – 8
Roast| By packing the pieces of meat in a refrigerator bag or wrapping them tightly with stretch| 6 – 8
Cubes| In small pieces| 6 – 8
Schnitzel, chops| By placing foil between cut slices or wrapping individually with stretch| 6 – 8

Mutton

| Chops| By placing foil between meat pieces or wrapping individually with stretch| 4 – 8
Roast| By packing the pieces of meat in a refrigerator bag or wrapping them tightly with stretch| 4 – 8
Cubes| By packing the shredded meats in a refrigerator bag or wrapping them tightly with stretch| 4 – 8

Beef

| Roast| By packing the pieces of meat in a refrigerator bag or wrapping them tightly with stretch| 8-12
Steak| By cutting them 2 cm thick and placing foil between them or wrapping tightly with stretch| 8-12
Cubes| In small pieces| 8-12
B o i l e d meat| By packaging in small pieces in a refrigerator bag| 8-12
Mince| Without seasoning, in flat bags| 1 – 3
Offal (piece)| In pieces| 1 – 3
Fermented     sausage     – Salami| It should be packaged even if it has casing.| 1-2
Jambon| By placing foil between cut slices| 2-3

Poultry and hunting animals

| Chicken and Turkey| By wrapping in foil| 4 – 6
Goose| By wrapping in foil (portions should not exceed 2.5 kg)| 4 – 6
Duck| By wrapping in foil (portions should not exceed 2.5 kg)| 4-6
Deer, Rabbit, Roe Deer| By wrapping in foil (portions should not exceed 2.5 kg, and their bones should be separated)| 6 – 8

Fish and seafood

| Freshwater fish (Trout, Carp, Crane, Catfish)| ****

After thoroughly cleaning the inside and scales, it should be washed and dried, and the tail and head parts should be cut when necessary.

| 2
Lean fish (Sea bass, Turbot, Sole)| 4-6
Fatty fish (Bonito, Mackerel, Bluefish, Red Mullet, Anchovy)| 2 – 4
Shellfish| Cleaned and in bags| 4 – 6
Caviar| In its packaging, in an aluminum or plastic container| 2 – 3

Fruits and Vegetables

| ****

Preparation

| Longest storage time

)month(

---|---|---
String bean and Pole bean| By shock boiling for 3 minutes after washing and cutting into small pieces| 10 – 13
Green pea| By shock boiling for 2 minutes after shelling and washing| 10-12
Cabbage| By shock boiling for 1-2 minute(s) after cleaning| 6 – 8
Carrot| By shock boiling for 3-4 minutes after cleaning and cutting into slices| 12
Pepper| By boiling for 2-3 minutes after cutting the stem, dividing into two and separating the seeds| 8 – 10
Spinach| By shock boiling for 2 minutes after washing and cleaning| 6 – 9
Leek| By shock boiling for 5 minutes after chopping| 6-8
Cauliflower| By shock boiling in a little lemon water for 3-5 minutes after separating the leaves, cutting the core into pieces| 10 – 12
Eggplant| By shock boiling for 4 minutes after washing and cutting into 2cm pieces| 10 – 12
Squash| By shock boiling for 2- 3 minutes after washing and cutting into 2cm pieces| 8-10
Mushroom| By lightly sauteing in oil and squeezing lemon on it| 2-3
Corn| By cleaning and packing in cob or granular| 12
Apple and Pear| By shock boiling for 2-3 minutes after peeling and slicing| 8 – 10
Apricot and Peach| Divide in half and extract the seeds| 4 – 6
Strawberry            and Raspberry| By washing and shelling| 8 – 12
Baked fruit| By adding 10% sugar in the container| 12
Plum, Cherry, Sour Cherry| By washing and shelling the stalks| 8 – 12
Dairy Products| Preparation| Longest Storage Time

))Month

| Storage Conditions
---|---|---|---
Cheese (except feta (cheese| By       placing        foil therebetween, in slices| 8 – 6| It can be left in its original packaging for short term storage. For long-term storage it should also be wrapped in

.aluminum or plastic foil

Butter, margarine| In its own packaging| 6| In its own packaging or in plastic containers

Maintenance and cleaning

• We recommend that you switch off the appliance at the socket outlet and pull out the mains plug before cleaning.
• Never use any sharp abrasive instrument, soap, household cleaner, detergent and wax polish for cleaning.
• Use luke warm water to clean the cabinet of the appliance and wipe it dry.
• Use a damp cloth wrung out in a solution of one teaspoon of bicarbonate of soda to one pint of water to clean the interior and wipe it dry.
• If the freezer is not going to be used for a long period of time switch it off, remove all food, clean it as above and leave the door ajar.
• To remove a drawer, pull it as far as possible, and then tilt it upwards, and then pull it out completely.
• Any dust that gathers on the condenser, which is located atthe back of the freezer, should be removed once a year with a vacuum cleaner.
• Check door seals regularly to ensure they are clean and free from food particles.

Never use cleaning agents or water that contain chlorine (bleach) to clean the outer surfaces and chromium coated parts of the product. Chlorine causes corrosion on such metal surfaces.

Do’s and Don’ts

• Do-Check contents of the freezer at regular intervals.
• Do- Clean your freezer regularly.
• Do- Keep food for as short a time as possible and adhere to “Best Before”, “Use By” dates.
• Do-Store commercially frozen food in accordance with the instructions given on the packets that you buy.
• Do-Always choose high quality fresh food and be sure it is thoroughly clean before you freeze it.
• Do-Prepare fresh food for freezing in small portions to ensure rapid freezing.
• Do-Wrap all foods in aluminium foil or freezer quality polythene bags and make sure any air is excluded.
• Do-Wrap frozen food when you buy it and put it in to the freezer as soon as possible.
• Do-Separate food in the compartments. This will enable you to find food quickly and avoid excessive door opening therefore save electricity.
• Do-Remove ice cream from the freezer 10-20 minutes before serving. Don’t- Leave the door open for long periods as this will make the freezer more costly to run.
• Don’t- Put hot food into the freezer.
• Let it cool down first. Don’t- Put liquid-filled bottles or sealed cans containing carbonated liquids into the freezer as they may burst.
• Don’t- Store poisonous or dangerous substances in the Freezer. Your freezer has been designed for the storage of edible foodstuffs only.
• Don’t- Exceed the maximum freezing capacity (10 kg in any 24 hours) when freezing fresh food.
• Don’t- Consume ice-cream and water ices direct from the freezer. The low temperature may cause ‘freezer burns’ on lips.
• Don’t- Freeze fizzy drinks.
• Don’t- Try to keep frozen food which has thawed, it should be eaten within 24 hours or cooked and refrozen.
• Don’t- Remove items from the freezer with wet hands.
• Don’t- Close the door before placing the fast-freeze compartment cover in its place.
• Don’t- Leave frozen food at room temperature to thaw; the best way to defrost food is to put it in the freezer to thaw slowly. Make sure you avoid defrosting food or food juices drip onto other food.
• Don’t-Remove the plastic cover on the rear wall.
• Don’t Damage the pipes on the appliance.

Problem Solving

If the appliance does not operate when switched on, check:

• The plug is inserted properly in the socket and that the power supply is on. (To check the power supply to the socket, plug in another appliance)
• The fuse has blown/circuit breaker has tripped/main distribution switch has been turned off.
• The temperature control has been set correctly.
• New plug is wired correctly if you have changed the fitted moulded plug.
• If the appliance is still not operating after the above checks, please refer to the section on “How To Obtain Service”.
• Please ensure that above checks have been made as a charge will be made if no fault is found.

GUARANTEE

BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS

• Your new Beko product is guaranteed against faulty materials, defective components or manufacturing defects.

• The standard guarantee starts from the date of original purchase of the product, and lasts for a period of twelve (12) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.

• If you have purchased an American style Fridge freezer, the standard guarantee starts from the date of original purchase of the product, and lasts for a period of twenty four (24) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.

• If you have any questions about the guarantee on your product (including how long it is valid), please contact your retailer or our contact centre on
  0333 207 971(UK and Northern Ireland) or 01 862 3411 (Republic of Ireland)

• This guarantee does not in any way diminish or affect your statutory rights in connection with the product. This guarantee is in addition to your statutory rights as a consumer. If you have any questions about these rights, please contact the retailer from which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or higher levels of protection than those offered under the terms of this guarantee.

What is covered by this guarantee?

• Repairs to the product required as a result of faulty materials, defective components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Beko Approved Engineer to carry out the repair.

What is not covered?

• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
• Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light bulbs.
• Repairs necessary as a direct or indirect result of:
  • Accidental damage, misuse or abuse of a product.
  • An attempted repair of a product by anyone other than a Beko Approved Engineer (the “Engineer”).
  • Installation or use of a product where such installation or use fails to meet the requirements contained in this guarantee or the User Instructions Booklet.
  • Repairs to a product operated at any time on commercial or non-residential household premises (unless we have previously agreed to the installation environment).
• This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards. Such financial loss includes but is not limited to loss arising from:
  • Time taken off work.
  • Damaged food, clothing or other items.
  • Meals taken at restaurants or from takeaways.
  • General compensation for inconvenience.

Important Notes

1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in commercial or non-residential domestic household premises, unless we have previously agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with the instructions contained in the User Instructions Booklet provided with your product.
4. Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing Machines, Dishwashers and Electric Cookers (as incorrect installation may result in you having to pay for the cost of repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland) registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from an authorised retailer and will be void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as a “second”).
9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this guarantee. If you have any questions, please call our Call Centre on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical or verbal abuse in the course of carrying out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.

Does Beko offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.

When will the repair take place?

Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience and to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to carry out a repair because a convenient appointment cannot be arranged.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:

• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault with your product.
• That your product has not been installed or operated in accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
• For missed appointments.
• Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.
• If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts, save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply.
• If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have jurisdiction.
• This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU. Beko plc is registered in England and Wales with company registration number 02415578

BEKO UK AND IRELAND BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS

• If you have purchased a built-in or integrated appliance, and registered it within 90 days of purchase by completing the online registration form, then the standard 12 month guarantee will be extended to 24 months, under the same terms and conditions as detailed in our Standard Guarantee Terms and Conditions.

HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

• Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation available should the product require attention under guarantee.
• Please take a few moments to complete the details below, as you will need this information when you call us, or to use our online services. When you call us you may be required to input your serial number into your telephone keypad. For help please visit beko.co.uk/support/model-finder

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting service under guarantee.

For service under guarantee or for product advice please call our Contact centre
Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be levied where no fault is found, and even though your product may still be under guarantee.
After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs.
Please have your Model number and Serial number available when you call us, as you may be required to input your serial number into your telephone keypad during your call.
UK Mainland & Northern Ireland: 0333 207 9710
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and are charged at the basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service provider for exact call charges.
Republic of Ireland: 01 862 3411

Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a charge.

Should you experience any difficulty in obtaining service please call us on 0333 207 9710 or 01 862 3411

Contact us though our website
Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a product support topic from the list of options. Complete the required details and click send message.

Product registrations
For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.

DISCLAIMER / WARNING

Some (simple) failures can be adequately handled by the end-user without any safety issue or unsafe use arising, provided that they are carried out within the limits and in accordance with the following instructions (see the “Self- Repair” section).
Therefore, unless otherwise authorized in the “Self-Repair” section below, repairs shall be addressed to registered professional repairers in order to avoid safety issues. A registered professional repairer is a professional repairer that has been granted access to the instructions and spare parts list of this product by the manufacturer according to the methods described in legislative acts pursuant to Directive 2009/125/EC.
However, only the service agent (i.e. authorized professional repairers) that you  However, only the service agent (i.e. authorized professional repairers) that you can reach through the phone number given in the user manual/warranty card or through your authorized dealer may provide service under the guarantee terms. Therefore, please be advised that repairs by professional repairers (who are not authorized by Beko) shall void the guarantee

Self-Repair

• Self-repair can be done by the end-user with regard to the following spare parts: door handles,door hinges, trays, baskets and door gaskets (an updated list is also available in support.beko.com as of 1st March 2021).
• Moreover, to ensure product safety and to prevent risk of serious injury, the mentioned self-repair shall be done following the instructions in the user manual for self-repair or which are available in support.beko.com. For your safety, unplug the product before attempting any self-repair.
• Repair and repair attempts by end-users for parts not included in such list and/or not following the instructions in the user manuals for self-repair or which are available in support.beko.com, might give raise to safety issues not attributable to Beko, and will void the warranty of the product.
• Therefore, it is highly recommended that end-users refrain from the attempt to carry out repairs falling outside the mentioned list of spare parts, contacting in such cases authorized professional repairers or registered professional repairers. On the contrary, such attempts by end-users may cause safety issues and damage the product and subsequently cause fire, flood, electrocution and serious personal injury to occur.
• By way of example, but not limited to, the following repairs must be addressed to authorized professional repairers or registered professional repairers: compressor, cooling circuit, main board,inverter board, display board, etc.
• The manufacturer/seller cannot be held liable in any case where end-users do not comply with the above.
• The spare part availability of the refrigerator that you purchased is 10 years.
• During this period, original spare parts will be available to operate the refrigerator properly
• The minimum duration of guarantee of the refrigerator that you purchased is 12 months.

References

• Beko Appliance & Guarantee Registration | Beko UK
• Product Support | Beko UK
• Beko Appliance & Guarantee Registration | Beko Ireland
• Freestanding & Built-In Home & Kitchen Appliances | Beko UK

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