robustel R3000 Quad VPN Router User Manual

June 13, 2024
robustel

robustel R3000 Quad VPN Router

robustel R3000 Quad VPN Router

Regulatory and Type Approval Information

Table 1 : Toxic or Hazardous Substances or Elements with Defined Concentration Limits

Name of the Part Hazardous Substances
(Pb) (Hg)
Metal parts o
Circuit modules o
Cables and cable assemblies o
Plastic and polymeric parts o

o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in RoHS2.0.
X:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this part might exceed the limit requirement in RoHS2.0.
-:
Indicates that it does not contain the toxic or hazardous substance.

Radio Specifications for Europe

RF technologies 2G, 3G, 4G, Wi-Fi, GNSS
Cellular Frequency* 4G: LTE FDD: B1/B3/B5/B7/B8/B20 LTE TDD: B38/B40/B41

3G: WCDMA: B1/B5/B8
2G: GSM: B3/B8
Wi-Fi Frequency| 2.4 GHz: 2.412 ~ 2.484 GHz
5 GHz: 4.910 ~ 5.825 GHz
Max RF power| 33 dBm±2dB@GSM, 24 dBm+1/-3dB@WCDMA, 23 dBm±2dB@LTE, 18 dBm@Wi- Fi

  • May vary on difference models.
    Note: Operation of 5150 ~ 5250 MHz frequency range is restricted to indoor use only.

Caution : The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s) and Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

Note : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

FCC& IC Radiation Exposure Statement

This equipment complies with FCC and Canada radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Simplified EU Declaration of Conformity

We, Guangzhou Robustel Co., Ltd. are located at 501, Building #2, 63 Yongan Road, Huangpu District, Guangzhou, China, declare that this radio equipment complies with all applicable EU directives. The full text of the EU DoC is available at the following internet address:
www.robustel.com/certifications/

Safety Information

General

  • The router generates radio frequency (RF) power. When using the router, care must be taken on safety issues related to RF interference as well as regulations of RF equipment.
  • Do not use your router in aircraft, hospitals, petrol stations or in places where using cellular products is prohibited.
  • Be sure that the router will not be interfering with nearby equipment. For example: pacemakers or medical equipment. The antenna of the router should be away from computers, office equipment, home appliance, etc.
  • An external antenna must be connected to the router for proper operation. Only uses approved antenna with the router. Please contact authorized distributor on finding an approved antenna.

RF Exposure

  • This device meets the official requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by authorized agencies.
  • The device must be used with a minimum separation of 20 cm from a person’s body to ensure compliance with RF exposure guidelines. Failure to observe these instructions could result in your RF exposure exceeding the applicable limits.

Note : Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Router may be used at this time.

The symbol indicates that the product should not be mixed with general household waste but must be sent to separate collection facilities for recovery and recycling.

The symbol indicates that the product meets the requirements of the applicable EU directives.

The symbol indicates that the product meets the requirements of the relevant UK legislation.

Related download link
Find more product documents or tools at:
www.robustel.com/en/documentations/

Technical Support
Tel: +86-20-82321505
Email: support@robustel.com
Web: www.robustel.com

Document History

Updates between document versions are cumulative. Therefore, the latest document version contains all updates made to previous versions.

Date| Firmware Version| Document Version| Change Description
---|---|---|---
Aug. 03, 2022| 5.0.0| 1.0.0| Initial release.
Nov. 22, 2022| 5.0.0| 1.0.1| Added declaration for product.
| | |
| | |
| | |

Overview

The Robustel Industrial Cellular VPN Router with 4 Ethernet Ports (R3000 Quad) is a rugged cellular router offering state-of-the-art mobile connectivity for machine to machine (M2M) applications.

Package Checklist

Before commencing installation ensure your package has the following components:

  • Device

  • 3-PIN Terminal Block

  • 7-PIN Terminal Block

  • RCMS Card

  • Quick Start Guide Card

  • Cellular Antenna (Optional)

  • Wi-Fi Antenna (Optional)

  • Mounting Kit (Optional)

  • Power Supply (Optional)

  • Ethernet Cable (Optional)

    Note : The accessories could be different on specific order.

Panel Layout (May Vary on Different Models)

  • Front View

  • Top View

Interface Descriptions

PIN Assignment
PIN Debug RS-232 RS-485 Direction
1 CR Router ¬ Device
2 CT Router ® Device
3 GND GND GND
4 TXD Data+(A) Router ® Device
5 RXD Data+(B) Router ¬ Device
6 RTS Router ® Device
7 CTS Router ¬ Device
PIN Polarity
--- ---
8 Positive
9 Negative
10 GND

LED Indicator
Name Color Status Description
RUN Green On, fast blinking
(250ms blink time) Router is powered on (System is initializing)

On, blinking
(500ms blink time)| Router starts operating
Off| Router is powered off
PPP| Green| On, solid| Link connection is working
Off| Link connection is not working
USR-OpenVPN| Green| On, solid| OpenVPN connection is established
Off| OpenVPN connection is not established
USR-IPsec| Green| On, solid| IPsec connection is established
Off| IPsec connection is not established
USR-Wi-Fi| Green| On, solid| Wi-Fi is enabled and working properly
Off| Wi-Fi is disabled or not working properly
| Green| On, solid| High Signal strength (21-31) is available
Yellow| On, solid| Medium Signal strength (11-20) is available
Red| On, solid| Low Signal strength (1-10) is available
/| Off| No signal
NET| Green| On, solid| Connection to 4G network is established
Yellow| On, solid| Connection to 3G network is established
Red| On, solid| Connection to 2G network is established
/| Off| Connection to network is not established or establishing
SIM| Green| On, solid| Main card is being used
On, blinking| Backup card is being used
Off| NO SIM card

Note: You can choose the display type of USR LED. For more details, please refer to
RT123_SM_RobustOS Software Manual Service > Advanced > System >System Settings

User LED Type.

Reset Button
Feature Operation
Reboot Press and hold the RST button for 2~ 5 seconds under the operating

status.
Restore to default configuration| Press and hold the RST button for 5~10 seconds, the RUN LED starts blinking quickly, the router will restore to default configuration.
Restore to factory default settings| Once the operation of restoring default configuration is performed twice within one minute, the router will restore to factory default settings.
Note: The more details please refer to _RT123_SMRobustOS Software Manual, 2.3 Factory Reset.

Ethernet Ports

R3000 Quad Router has 4 Ethernet port with two LED indicators. The yellow one is link indicator and the green one is speed indicator. For details about status, see the table below.

Indicator Status Description
Link indicator On, solid Connection is established
On, blinking Data is being transferred
Off Connection is not established
Speed indicator On, solid 100 Mbps mode
Off 10 Mbps mode
USB Interface
Feature Operation
Firmware upgrade USB interface is used for batch firmware upgrading, but

cannot be used for sending or receiving data from slave devices which connected to it. You can insert a USB storage device into the router’s USB interface, such as a U disk or a hard disk. If there have a supported configuration file or a router firmware in this USB storage device, the router will automatically update the configuration file or the firmware. For more details, see _RT123_SMRobustOS Software Manual.

Hardware Installation

  1. SIM Card Installation. Loosen the screws associated with the cover by using a screwdriver and then find the SIM card slot/Micro SD card slot. Press the card with finger until you hear a click and then tighten the screws associated with the cover by using a screwdriver. Put back the cover and tighten the screws associated with the cover by using a screwdriver.

  2. Antenna Installation. Rotate the antenna into the antenna connector accordingly.

  3. Mounting Kit installation. (Optional)

  4. Terminal Block Installation. Insert the terminal blocks into the interfaces connector, then can connect the devices or sensors to the gateway via corresponding interfaces e.g. RS232/RS485, DIDO…

  5. Power Supply installation. Following to the color of the head, connect the cable marked red to the positive pole through a terminal block, and connect the yellow one to the negative in the same way.

  6. Grounding the Device. Grounding will help to prevent the noise effect due to electromagnetic interference (EMI). Connect the device to the site ground wire by the grounding screw before powering on.

  7. Connect the Router to a Computer. Connect an Ethernet cable to any port marked ETH0~ETH3 at the bottom of the router, and connect the other end of the cable to your computer.

Login to the Device

  1. Connect the router’s Ethernet port to a PC with a standard Ethernet cable.

  2. Before logging in, manually configure the PC with a static IP address on the same subnet as the gateway address, click and configure “Use the following IP address”.

  3. To enter the gateway’s web interface, type http://192.168.0.1 into the URL field of your Internet browser.

  4. Use login information shown in the product label when prompted for authentication.

  5. After logging in, the home page of the web interface is displayed, then you can view system information and perform configuration on the device.

  6. The automatic APN selection is ON by default, if need to specify your own APN, please go to the menu Interface->Link Manager->Link Setting->WWAN Settings to finish the specific setting.

  7. The more configuration details please refer to RT123_SM_RobustOS Software Manual. (END)

Customer Support

Support: support@robustel.com
Website: www.robustel.com
© 2022 Guangzhou Robustel Co.,Ltd.
All rights reserved. Subject to change without notice.

References

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