ELEMENT 4 Modore 75H Direct Vent Gas Fireplaces Instruction Manual

ELEMENT 4 Modore 75H Direct Vent Gas Fireplaces

Product Information

The Modore 75H Video is a direct vent gas fireplace designed for installation in your home. It comes with an installation, operation, and owner’s manual for your reference.

Important Safety Information

• Hot glass can cause burns. Do not touch the glass until it has cooled down. Keep children away from the glass to prevent burns.
• A barrier is provided with the fireplace to reduce the risk of burns. This barrier should be installed to protect children and at-risk individuals.
• Failure to follow safety warnings could result in serious injury, death, or property damage. Do not store or use flammable vapors or liquids near the fireplace.
• Installation and service should be carried out by a qualified installer, service agency, or gas supplier.

Key Installation Points

• The manual should be kept with the appliance for installer reference.
• The manual should be retained by the consumer for future reference.

User Information

The user manual provides detailed instructions on the installation, operation, and maintenance of the Modore 75H Video gas fireplace. It is essential to read and understand the manual before using the product.

Specifications and Dimensions
The manual contains specifications and dimensions of the Modore 75H Video gas fireplace. Refer to this section for accurate information regarding the product’s size and requirements.

Parts of the Fireplace
The manual includes a diagram and description of the different parts that make up the Modore 75H Video gas fireplace. Familiarize yourself with these parts for proper installation and troubleshooting.

Clearances
The manual provides clearances required for the installation of the fireplace. It includes information on clearances to combustibles, non- combustibles, mantels, and convection clearances. Adhering to these clearances is crucial for safe operation.

Locating and Placing the Fireplace
The manual provides guidance on locating and placing the Modore 75H Video gas fireplace in your home. Follow these instructions to ensure proper installation and optimal performance.

Venting
Information on venting the fireplace is provided in the manual. This section explains the necessary configuration and guidelines for proper venting of the appliance.

Enclosing the Fireplace
If you plan to enclose the fireplace, the manual includes instructions on how to do so safely. It also provides a list of non-combustible materials and guidelines for building the enclosure.

Operating the Fireplace
The manual includes detailed instructions on how to operate the Modore 75H Video gas fireplace. Follow these instructions to ensure safe and efficient use of the product.

Product Information

Modore 75H Video

Installation, Operation and Owner’s Manual
Modore 75H
Direct Vent Gas Fireplaces

HOT GLASS WILL CAUSE BURNS.

Une surface vitrée chaude peut causer des brûlures.

DO NOT TOUCH GLASS UNTIL COOLED.

Laisser refroidir la surface vitrée avant d’y toucher.

NEVER ALLOW CHILDREN TO TOUCH GLASS.

Ne permettez jamais á un enfant de toucher la surface vitrée.

A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at-risk individuals.

Une barrière conçu pour réduire le risque de brûlure par le verre de visualisation chaude est fournie avec cet appareil et doit être installé pour la protection des enfants et autres personnes à risque.

WARNING:
FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
– Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
– WHAT TO DO IF YOU SMELL GAS · Do not try to light any appliance. · Do not touch any electrical switch; do not use any phone in your building. · Leave the building immediately. · Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. · If you cannot reach your gas supplier, call the fire department.
– Installation and service must be performed by a qualified installer, service agency or the gas supplier.

AVERTISSEMENT:
INCENDIE OU D’EXPLOSION Le non-respect des avertissements de sécurité à la lettre pourrait entraîner de graves blessures , la mort ou des dommages matériels.
– Ne pas entreposer ni utilizer d’essence ni d’autres vapeurs ou liquides inflammables dans le voisinage de cet appareil ou de tout autre appareil.
– QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ · Ne pas tenter d’allumer d’appareil. · Ne touchez á aucan interrupteur. Ne pas vous servir des téléphones se trouvant dans le bátiment ou vous trouvez. · Quitter immédiatement le bâtiment. · Appelez immédiatment votre fournisseur de gaz depuis un voisin. Suivez les instructions du fournisseur. · Si vous ne pouvez rejoindre le fournisseur de gaz appelez le service des incindies.
– Installation et l’entretien doivent être effectués par un installateur qualifié, une agence de service ou le fournisseur de gaz.

INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.

INSTALLATEUR: Laissez cette notice avec l’appareil. CONSOMMATEUR: Conservez cette notice pour consultation ultérieure.

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IMPORTANT SAFETY INFORMATION

CAUTION – HOT! HOT! HOT!
This appliance is a HEATING appliance and it does become very hot in operation. UNDER ANY CIRCUMSTANCES, DO NOT PLACE any object, furniture, draperies or other item LESS THAN 36″ (90 cm) IN FRONT OF THE GLASS OF THE FIREPLACE.
CHILDREN AND PETS
Radiant heat can heat surfaces such as the surround and trims of the fireplace to temperatures that, although approved safe, can be quite uncomfortable to touch – particularly for children and pets. Children and pets should always be supervised when in the room where the appliance is located. Remote control handset should be kept out of reach of children. In the presence of children, we STRONGLY RECOMMEND that you install in front of the fireplace: a fire screen or, to protect young toddlers, a “hearth gate”.
HOT SURFACES
Be aware that, although safe, some combustible materials and finishes, even though installed at listed clearances may, over time, discolor, warp or show cracks. Convective heat will exit the unit and travel up the wall surface if not impeded. Protruding mantels and projections can help direct the heat away from the wall. AVOID placing heat sensitive items such as televisions, paintings, decorations, etc. above fireplaces or near the edge of protrusions unless appropriate.
Do not place furniture or other objects within 36″ of the fireplace glass.

SAVE THESE INSTRUCTIONS
Make yourself fully aware of all the following instructions and the many features of the Element4 direct vent gas fireplace appliance.
INSTALLER: Leave this manual with the appliance.
OWNER: Keep this manual for future reference.

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IMPORTANT SAFETY INFORMATION

WARNING
Children and adults should be alerted to the hazards of high surface temperature and should stay away to avoid burns or clothing ignition.
WARNING
This direct vent system appliance must be installed as an OEM installation in manufactured homes (USA only) or an aftermarket permanently located, or a mobile home, where not prohibited by local codes and must be installed in accordance with Manufacturer’s instructions and the Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280, in the United States, or the Standard for Installation in Mobile Homes, CAN/CSA Z240 MH Series, in Canada. If the information in these instructions is not followed exactly a fire or explosion may result causing property damage, personal injury or death. Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this appliance.
WARNING: Glass Handling
The glass must only be removed by a qualified person. Gloves should be worn when removing the glass.

WARNING: Installation and Service
Installation and service must be performed by an authorized qualified installer, service agency or gas supplier.
Any alteration to the product that causes soot or carbon to form and results in damage is not the responsibility of the manufacturer.
ONLY a qualified person may open the door/remove the glass.
Do not modify or substitute any part of this appliance.
WARNING: Electrical Grounding
These direct vent appliances must be electrically grounded in accordance with the local codes or, in the absence of local codes, with National Electric code, ANSI/ NFPA 70, or the Canadian Electric Code, CSA C22.1
WARNING: Gas Appliance
This appliance is only for use with the type of gas indicated on the rating plate. These appliances are not convertible for use with other gases unless a certified kit is used and the conversion is performed by an authorized qualified technician.
Applicable standards are ANSI Z21.50/CSA 2.22 (Vented Gas Fireplaces) and CAN/CGA 2.17-M91 (Gas-fired Appliances for Use at High Altitudes.) If your installation is at an elevation greater than 2000′ in the US or 4500′ in Canada, consult with the local authority having jurisdiction for gas product installations to determine their specific requirements for high altitude installations.

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IMPORTANT SAFETY INFORMATION

This gas fireplace and vent assembly MUST be vented directly to the outside and MUST NEVER be attached to a chimney serving a separate solid fuel burning appliance. Each gas appliance MUST BE a separate vent system. Common vent systems are prohibited.

TURN OFF the gas before servicing the appliance. It is recommended that a qualified service technician perform an appliance check-up/service once a year.
Any safety screen or guard removed for servicing MUST BE REPLACED before operating this appliance.

This unit MUST be used with a vent system as described in this installation manual. NO OTHER VENT SYSTEM OR COMPONENTS MAY BE USED.

THIS UNIT IS NOT FOR USE WITH SOLID FUEL, and must only be used with gas supply conditions as indicated on the rating label.

INSPECT the external vent cap on a regular basis to make sure that no debris, plants, trees, or shrubs are interfering with the air flow.

DO NOT USE this appliance if any part has been under water. Immediately call a qualified service technician to inspect the unit and to replace any part of the control system and any gas control that has been under water.

NEVER OBSTRUCT the flow of ventilation air. Keep the front of the appliance CLEAR of all obstacles and materials for servicing and proper operation.

DO NOT use this appliance as a temporary source of heat during construction.
This appliance is a vented gas fireplace. It must not be used for any other purposes such as drying clothes, etc.

The glass panels MUST be in place and sealed before the unit can be placed into safe operation.
DO NOT OPERATE this appliance with the glass panels removed, cracked or broken. Replacement of the glass panels should be performed by a licensed or qualified service person. DO NOT strike or slam the glass panels.
The glass panels SHALL ONLY be replaced by units supplied by the manufacturer. NO SUBSTITUTE panels shall be used.
DO NOT USE abrasive cleaners on the panels. DO NOT ATTEMPT to clean the glass panels when they are hot.

If the pilot flame is extinguished either intentionally or unintentionally, no attempt should be made to re-light the gas until at least 3 minutes have elapsed.
Dimensions will appear as INCHES”/metric throughout this manual. For convenience, the inches are rounded to the nearest 1/16″ when converted. If greater accuracy is required, use the metric dimensions.

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KEY INSTALLATION POINTS
IMPORTANT INFORMATION
This page references the most important key installation points when installing any Element 4 fireplace. This page DOES NOT substitute for reading the entire manual. RECORDS · The installer MUST record the serial number and venting configuration to use for any technical issues that
may arise.

ELECTRICAL · An approved 120V AC wall receptacle is required. The receiver MUST be powered by the AC adapter. (4) AA
batteries may be used only for on-demand electrical requirement during power outage.
FIRE MEDIA
· When installing the fire media make sure to NEVER mix different types of media or use media purchased from another retailer. ALWAYS keep the second thermocouple AND pilot free from media.

CONVECTION AIR
· The convection air outlets MUST be installed BEFORE the first light. The amount of square inches needed for the opening varies from model to model.

ENCLOSING THE FIREPLACE
· ONLY a tested and approved non-combustible wallboard that is specified in the manual may be used when enclosing the fireplace.

VENTING
· The venting MUST follow the model specific graph shown in the manual. A restrictor may or may not need to be used based on venting run and rise.

CONSTRUCTION DEBRIS
· REMEMBER that if the fireplace is installed before the site is finished, construction debris MUST be cleaned from the enclosure and around the unit prior to finishing and the test fire.

GAS PRESSURES
Gas pressures MUST be read with a manometer and confirmed with what is required in the installation manual.

FINISHING
A 1/8″/3 mm gap between the flange and the enclosing wallboard MUST be maintained to prevent cracking from heat expansion and contraction.

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PLANNING YOUR GAS FIREPLACE

Before You Begin · Since the Element4 fireplaces are vented gas appliances they must be installed by a qualified installer.
Your sales representative can help you choose the appropriate professional.
Overall Design · One of the many features of the Element4 fireplace is its use of convective air flow. · As the air within the enclosing walls, or chase, is warmed by the fireplace it rises and then exits the
Convection Air Outlet(s). The warm air in the chase is then replaced by room air which enters through the Room Air Inlets. As this warm air cools it falls toward the floor where it’s drawn into the inlet and the cycle repeats. · The Room Air Inlets are part of the fireplace and cannot be blocked or adjusted. The amount of square area required for your Convection Air Outlet(s) is determined by the fireplace model and is listed in the installation manual. · As seen in the illustrations, below, the outlets may be placed in a number of locations to accommodate all types of designs. In all cases, though, your design must allow the free flow of air through the chase.

Convection Air Outlets near ceiling showing warm air flow.
Half-wall configuration with Convection Air Outlet set into top.

Convection Air Outlets set into bottom of reveal.
Convection Air Outlets set on side walls.

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PLANNING YOUR GAS FIREPLACE
Important Points · The most important question to ask when locating your fireplace is, “Can it be effectively vented?”The
Element4 fireplaces are approved as “direct vent” appliances. This means that all of the air for combustion comes directly from the outside and all of the flue gases are discharged directly to the outside by way of co-axial 5″ x 8″ direct vent pipe. · The venting can run vertically, horizontally or a combination of both. For example, it can be installed near and vented through an exterior wall. Or it can be installed near the center of your home and vented through the roof. In any case, the installation manual details the allowable configurations, distances and clearances. If the venting falls outside of the vent graphs, a power vent is available. · The next question to ask is, “Can I get my gas pipe to the fireplace?” The Element4 fireplaces burn either natural gas (NG) or propane gas (LP.) Your sales representative will ask you for your requirement at the time of order and your gas professional (usually your plumber) can advise you on the most effective route for the gas supply within your home. · In order to keep the look as contemporary as possible the fireplace controls are mounted away from the fireplace but within a radius of approximately 50″ (1250 mm) from center of the fireplace (on most models). These controls must be behind an access door (not included) with a suggested size of 12″ square to allow ample room to work on the fireplace controls. · This sheet is not intended to replace the Element4 Installation Manual. In all cases, the information and instructions in the Element4 Installation Manual must be followed. The Element4 Installation Manual is included with your fireplace and is available at www.europeanhome.com Please call us if you have any questions or are uncertain about any aspect of your installation!
Let Us Help · European Home and its retail partners are here to assist you with your unique fireplace design. Let us
help you today!
Contact your local dealer if you have any Questions

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USER INFORMATION

WARMTH AND BEAUTY – HOW IT WORKS
The Element4 fireplaces are direct vent fireplaces and, as such, the intake and exhaust are both handled through the vent pipe. The fireplace also provides convection air to your room. The illustration shows one of the unique features of the Element4 fireplaces – its use of warm, convection air flow.
Other fireplaces have louvered metal boxes around them to keep temperatures under control. The Element4 fireplaces use your enclosing walls, or chase, to guide this warm air.
When the air within the chase is warmed by the fireplace, it exits through an air outlet that you have provided. This chase air is then replaced by room air which enters through the Air Inlet (provided by the fireplace design) and through the access door (not included). As the exiting warm air cools, it falls to the floor where it’s drawn into the inlets and the cycle repeats.
The fireplace provides the inlet for room air as part of its design; you provide the warm air outlet as part of your design.
See the ENCLOSING the FIREPLACE section of this manual for more information.

Warm Air Out

Warm Air Out Site-built Chase

Figure 1
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SPECIFICATIONS and DIMENSIONS

APPLIANCE RATINGS

Model
Gas Input Maximum Input Minimum
Maximum Supply Pressure
Minimum Supply Pressure
Manifold Pressure Maximum

Btu/hr

Modore 75H Natural Gas Propane
46,064 44,358

Btu/hr 12,284 11,942

in. w.c.

10

12

kpa

2.49

2.99

in. w.c.

4

8

kpa

1

2

in. w.c.

6.3

11.3

kpa

1.56

2.81

Manifold Pressure in. w.c.

1.7

5.5

Minimum

kpa

0.42

1.36

Main Burner Injector Marking

650 (front) 560 (rear)

60 (x2)

Pilot Injector Marking

32.2

27.1

New Efficiency

89%

Figure 2

Figure 3
This product was tested and listed to ANSI Z21.11.50a-2008 and CSA2.22a-2008 “Vented Gas Fireplaces” by Intertek Group. (Figure 3)
A sample listing label image is shown above. A metal listing label is attached to every Element4 fireplace and contains important certification information. The listing label must not be removed from the fireplace.

Figure 4: AC Adapter
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AC ADAPTER SPECIFICATIONS

Input Voltage

120V AC

Input Power

9 W

Output Voltage

6V DC

Output Current

500 mA

Size 3.1″H x 2″W x 1.7″D

Output Cord Length

6 Feet

Agency Approvals

UL, CSA

Figure 5

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SPECIFICATIONS and DIMENSIONS MODORE 75H

Figure 6

MODORE 75H

A downloadable DWG file is available at www.europeanhome.com for dimensions not shown.

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SPECIFICATIONS and DIMENSIONS

PARTS OF THE FIREPLACE
The various parts of the Modore 75H fireplace are shown in Figures 8 thru 11. These parts are typical of any Element4 fireplace.

12

10

1

16

11

13

Relief Doors (hidden)

2

15 6

85

9

7 4

11 3

Figure 7
The “No Material Zone” and the “Top of Fireplace” is the same for both sides of the fireplace.
Table of Fireplace Parts 1 Outer Frame Face- surrounds the glass panel(s) and limits the non-combustible wall board 2 Exterior Glass Panel 3 Support Feet – four adjustable feet allow the fireplace to be levelled 4 Hearth Panel – supports various Fire Media 5 Primary Burner – produces the front flame 6 Secondary Burner – produces the rear flame; may be controlled separately 7 Pilot Thermocouple – the part of the safety system which lights the Main Burner 8 2nd Thermocouple – the part of the safety system which monitors the Main Burner 9 Finish Trim – hides the Glass Rope Gasket 10 Room Air Inlet (hidden) 11 Glass Rope Gasket – holds the Glass Panel in place (2 – hidden) 12 Vent Collar – accepts the 5″ x 8″ venting adapter (included) 13 Relief Door – part of the safety system. Do NOT block the operation. Check BEFORE 1st light. 14 Pilot Assembly 15 Side Trim – (2) 16 Flange
Figure 8

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SPECIFICATIONS and DIMENSIONS

16

9

3

3

7

3

3

Figure 9: Fireplace from below

Table of Fireplace Parts 1 Outer Frame Face- surrounds the glass panel(s) and limits the non-combustible wall board
2 Exterior Glass Panel
3 Support Feet – four adjustable feet allow the fireplace to be levelled 4 Hearth Panel – supports various Fire Media 5 Primary Burner – produces the front flame 6 Secondary Burner – produces the rear flame; may be controlled separately 7 Pilot Thermocouple – the part of the safety system which lights the Main Burner 8 2nd Thermocouple – the part of the safety system which monitors the Main Burner 9 Finish Trim – hides the Glass Rope Gasket 10 Room Air Inlet (hidden) 11 Glass Rope Gasket – holds the Glass Panel in place (2 – hidden) 12 Vent Collar – accepts the 5″ x 8″ venting adapter (included) 13 Relief Door – part of the safety system. Do NOT block the operation. Check BEFORE 1st light. 14 Pilot Assembly 15 Side Trim – (2) 16 Flange
Figure 10

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CLEARANCES

These are NOT zero-clearance fireplaces. All clearances to combustible AND non-combustible materials MUST be maintained as described in this manual.
LOCATING THE FIREPLACE
When selecting a location for the fireplace:

MINIMUM CLEARANCE TO COMBUSTIBLES
· The appliance is approved with a minimum clearance to combustible materials of 26″ (660 mm) to the top, 11″ (280 mm) on all sides and 4″ (100 mm) to the bottom. Any spacer or framing used closer than this dimension must be noncombustible (e.g. metal).

· Ensure that all minimum clearances to combustible AND noncombustible materials are met.
· Provide adequate clearances for servicing. · Consider venting dimensions (rise, run and number of
elbows, etc.) when selecting the location for your fireplace. · Locate the appliance out of traffic and away from furniture
and draperies. · Keep the location free of electrical, plumbing or other
heating/air conditioning ducting.
PLACING THE FIREPLACE

· The minimum distance from the bottom of the appliance to the room ceiling is 72″ (1830 mm).
· When installing the venting, the following clearances to combustible materials MUST be maintained:
a. 3″ (76 mm) above any horizontal venting b. 1″ (25 mm) to venting sides or below any horizontal
venting
· Do not block or restrict the Air Inlet, located between the standoff frame and glass.

The base upon which the appliance rests (Figure 11) must be sturdy, level and built to safely support at least 800 pounds (363 kilograms). The base may be the floor or a purpose-built raised platform, e.g. wood, metal. When placed on a platform, an 8″ (203 mm) x 6″ (152 mm) opening must be cut through the platform top. The lineset can be routed through this opening. Room air must be allowed to flow through convection air inlets and then through this platform opening.

The minimum clearances (air spaces) to combustible materials must be maintained. It is of the greatest importance that the fireplace and vent system be installed only in accordance with these instructions.
Clearance to combustibles summary: Back: 11″ (280 mm) Front: 11″ (280 mm) Sides: 11″ (280 mm) Top: 26″ (660 mm) Floor: 4″ (100 mm)

The Floor dimension (above) is measured from the bottom of the firebox. When the adjustable feet are in their lowest position the required clearance to the floor is maintained.

Figure 11
Do not place anything between the bottom of the firebox and the bottom of the feet.
ENSURE THAT THE LINESET (WHICH INCLUDES THE GAS VALVE, ELECTRICAL WIRING, AND GAS LINES) DOES NOT IMPEDE THE FULL OPERATION OF THE RELIEF DOORS. IT IS YOUR RESPONSIBILITY TO ENSURE THE SAFETY OF THESE CRITICAL COMPONENTS THROUGHOUT THE INSTALLATION PROCESS. REMOVE AND DISPOSE OF ALL WRAPS AND TIES.

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CLEARANCES

ALL MODELS

CLEARANCES TO COMBUSTIBLE MATERIAL

Clearances to Combustibles

Sides (Non-Glass Sides ONLY)

11″

Top

26″

Bottom

4″

Figure 12

CLEARANCES TO NON-COMBUSTIBLE MATERIAL

Clearances to Non-Combustibles

Sides (Non-Glass Sides ONLY)

2″

Top

2″

Bottom

4″

Figure 13

No material of any kind is allowed between the bottom of the support feet and the bottom of the firebox (except for the lineset).
No material of any kind is allowed within 2″ (50 mm) of the top of the fireplace.
No material of any kind is allowed within 2″ (50 mm) of the metal sides the fireplace. Facing material should be installed against the outer frame of the fireplace, with an 1/8″ (3 mm) vertical or horizontal clearance
TO THE FLANGE to allow for heat expansion.
Non-combustible materials may be installed to a zero clearance to the outer faces of the appliance outer frame face. However, they must not cover (or prevent the removal of) the glass panels or other fireplace parts.
The appliance must not be installed on any combustible material other than wood. These clearances are the same for ALL Element 4 Fireplaces, regardless of model.
We recommend that the fireplace be set into its final location before building the enclosure.

Please refer to the “Reduced Clearance to Existing Combustible Wall” section for use of combustibles inside of the above clearances.

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CLEARANCES

MANTELS

C

The graph below (Figure 15) shows a range of allowable depths and heights for a combustible mantel installation.

B

B

As shown, the minimum allowable mantel height above the fireplace opening is 2″/50 mm with a 1″/25 mm deep mantel.

SECTION A-A

The maximum mantel depth is 12″/300 mm at a minimum height above the fireplace opening of 13″/330 mm.

All of the mantel height/depth combinations fall in between these extremes in accordance with the chart below.

A
Mantels made of non-combustible m(a3t6e”r)ial are allowed inside these dim(3e6n”)sions but they will be subjected to(2e”le) v5a0ted

temperatures and may become too9h0o0t to touch.

900

SECTION B-B

A typical completed installation with mantel is shown in the diagram below (Figure 16).

COMBUSTIBLE MATERIALS NOT PERMITTED IN FRONT

OF GLASS

900

(36″)

INCHES
ETAIL C ALE 1 : 10
Figure 14

Mantel Height 13″/330 mm 2″/50 mm

M1a2n”/t3eNM0l 0DOAmeTNpEmCtRhOIAMLBUSTIBLE
CONSTRUCTION BEAMS NONCOMBUSTIBLE (TYPICAL)
DETAIL C 1″/25 mm
TOP OF FIREPLACE OPENING CONVECTION GAP

CONSTRUCTION BEAMS COMBUSTIBLE (TYPICAL)

280

(11″)

50

(2″)

GLASS

Figure 15

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CLEARANCES
TYPICAL CLEARANCE DIAGRAMS
The total area of the air openings must be maintained. The location of the openings must allow for the free movement of air and must not allow excessive warm air to build up within the chase. The top of the Warm Air Outlet must be no more than 1″ (25 mm) down from the chase ceiling. The minimum distance from the bottom of the appliance to the room ceiling is 72″ (1830 mm).
B
Convection Air Outlet
A

Figure 16

Minimum Distances

A

Room ceiling to appliance bottom

72″ 1830 mm

B

Room ceiling to top of Convection Air Outlet

1″ 25 mm

Figure 17

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Convection Air Outlet Area by Model

Model Square Inches Square Centimeters

Modore 75H

50

323

Figure 18

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GAS and ELECTRIC
INSTALLING THE GAS LINE
In accordance with the latest edition of the National Fuel Gas Code, NFPA 54 (USA) or CAN/CSA-B149.1 (Canada,) correctly size and route the gas supply line from the supply regulator to the area where the appliance is to be installed.
Never use galvanized or plastic pipe unless it is rated for use with gas. Gas supply pipes must be designed, routed, constructed and made of materials that are in strict accordance with local codes and regulations. A qualified plumber or gas fitter should be hired to correctly size and route the gas supply line to the appliance in accordance with all applicable codes and regulations.
Installing a gas supply line from the fuel supply to the appliance involves numerous considerations of materials, protection, sizing, locations, controls, pressure, sediment trap, and other criteria. The sizing and/or installing of gas piping should only be performed by a qualified plumber or gasfitter.
The gas control inlet accepts a 3/8″ NPT fitting.
The gas supply piping should have a separate gas shutoff valve and a capped, 1/8″ pipe tapping upstream of the valve for the purpose of reading pressure. A service shutoff valve must be placed within six feet of the fireplace gas control valve.
The gas supply pressure at the gas control valve must not exceed the Maximum Supply Pressure as shown in the Specifications and Dimensions section of this manual.
The gas supply line must be properly connected and bled by a certified gasfitter or plumber.
The appliance and its main gas valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1/2 psi (3.5 kPa). The appliance must be isolated from the gas supply piping system by closing its equipment shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psi (3.5 kPa).

ELECTRICAL REQUIREMENTS
The Element 4 fireplaces use a receiver and remote control for their burner operation. The remote control comes with two AAA batteries and the receiver is powered by a 120V AC adapter, included. The fireplace MUST be powered by the AC adapter for improved reliability and customer satisfaction.
The installer must provide an approved 120V AC receptacle to be placed within the six foot cord limit of the AC adapter.
The receiver MUST be powered by the AC adapter. Four (4) AA batteries may be used only for on-demand electrical requirement during a power outage. Remove batteries after use to avoid battery corrosion. Battery corrosion will damage the receiver.
Electrical work must be performed by a qualified, licensed electrician.
WARNING
All wiring shall be in compliance with all local, city, and state codes.

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CONFIGURING THE VENTING

VENTING

CONFIGURATION

The fireplaces in this manual are direct vent fireplaces that use a co-axial or “pipe within a pipe” venting system. The outer “pipe” or vent conducts fresh, outside air into the fireplace and the inner vent carries the exhaust outside. This system, which can run either horizontally through a side wall or vertically through the roof, produces an efficient system because conditioned building air is not used for combustion.

· Only the 5″ x 8″ direct vent components from the companies listed below (Figure 20) are approved for use with these fireplaces. Any of the 5″ x 8″ direct vent components suitable for the local condition are permitted. Please visit www.europeanhome.com/qr-support or via the QR code below for installation instructions.

· This fireplace is shipped with a North American venting adapter (Figure 19). It MUST attach to the vent collar of the fireplace.

· All venting measurements are taken from the top center of the vent collar on the top of the fireplace and all configurations must fall within the acceptable range of the venting charts.

· A minimum clearance of 3″ (75 mm) must be maintained between combustible materials and the top

of any horizontal vent pipe surface; a minimum clearance of 1″ (25 mm) must be maintained between combustible materials and any other vent pipe surface.

Figure 19: North American Vent Adapter

· The horizontal parts of the venting must be pitched up away from the fireplace. For every 12″ (305 mm) of horizontal run, the venting must rise 1/4″ (6.5 mm) toward the termination. The venting must never run downward unless with the use of a power vent.

· Whenever venting passes through a wall, an approved heat shield or `wall thimble’ must be installed.

· A power vent system is available for venting that falls outside of the venting graphs. Refer to the appropriate power vent manual for any venting configuration which is outside of the vent graphs shown here.

· Your venting needs to be inspected annually, including any connected components, to ensure that the system is working as designed.

· In colder climate environments, the fireplace can be lowered to STANDBY MODE (Pilot Flame only). This will help maintain a steady draft within the venting over a period of up to five days. See the “Operating the Fireplace” section.

APPROVED COMPONENTS and MANUFACTURERS DirectVent Pro (M&G DuraVent, Inc.)
EXCELDirect (ICC – Industrial Chimney Company) Pro-Form (BDM – Bernard Dalsin Manufacturing)
Direct-Temp (Selkirk Corporation) AmeriVent Direct Vent (Hart & Cooley Inc.) Ventis Direct Vent (Olympia Chimney Supply, Inc.)
Figure 20

Please visit www.europeanhome.com/technical-support/ for the power venting installation manuals

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VENTING

CONFIGURATION

R

R

N N S

N S

NT

S

S

N T
Q

Figure 21
N

T

Figure 22

R

S

Figure 23

Vertical or Horizontal Vent Termination

R

45 or 90 degree bends Vertical to Horizontal or vice versa N

45 and 90 degree bends Horizontal to Horizontal

Q

Horizontal Pipe Section

T

Vertical Pipe Section

S

Figure 24

CALCULATING THE TOTAL VERTICAL SECTION (TVS)
Calculate the Total Vertical Section by adding up all vertical upward sections in your specific vent design.

CALCULATING THE TOTAL HORIZONTAL SECTION (THS)
Calculate the Total Horizontal Section by adding up all horizontal sections in your specific vent design.

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VENTING CONFIGURATION

BEWARE OF ELBOWS
Elbows create resistance to the movement of air through your venting configuration and they must be included when determining your minimum and maximum vent lengths. There must be a minimum vertical rise of 20″ (508mm) before any elbow.
Elbows are called either vertical’ orhorizontal’ depending on their mounted position. The two types of elbows are:
TYPE N – 45° or 90° elbows which transition from vertical to horizontal and vice versa. This can be called an upright elbow. TYPE Q – 45° or 90° elbows which transition from horizontal to horizontal. This can be called an flat elbow.
No more than four 90° elbows OR eight 45° elbows OR a combination totaling no more than 360° `elbow degrees’ are allowed. For example, a combination of two 90° elbows and two 45° elbows is allowed (90° + 90° + 45°+ 45° equals 270°) but a combination of three 90° elbows and three 45° elbows is not allowed (the total equals 405°.)

APPLYING THE RESULTS

The first (3) N elbows do not need to be included in venting calculations. For an elbow-degree count greater than 270°, the

following applies:

· for either Type N elbow you must add 40″ (1m) to your THS

· for a 90° Type Q elbow you must add 80″ (2m) to your THS · for each 45° Type Q elbow you must add 40″ (1m) to your THS

x
Figure 25

Once you have found your total vertical section (TVS) and your total horizontal section (THS) plot the intersection of these two numbers on the appropriate chart, located in the Element 4 Vent Chart Manual.

The intersecting block will have one of three entries; 0, 35, or X:
If your TVS and THS intersect at a block with an “0” the configuration is possible without a restrictor. If your TVS and THS intersect at a block with an “35” the configuration is possible and a 35 mm restrictor must be used. If your TVS and THS intersect at a block with an “X” the configuration is not possible.

INSTALLING A RESTRICTOR
Some vent configurations may require a restrictor plate be installed (Figure 27). The restrictor for this fireplace is installed on the inside top of the fireplace (Figure 27) and is to be slid open or closed. Loosen the screws on either side and slide the restrictor as desired. Do not modify the restrictor(s). Please use the graph above (Figure 26) to determine if you will need to use a restrictor.
Loosen these two Phillips head screws to slide the restrictor on/off.

35 mm

Figure 26

Figure 27

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VENTING
HORIZONTAL VENT TERMINATION CLEARANCES AND REQUIREMENTS

CLEARANCES

Figure 32

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VENTING

CLEARANCES

VERTICAL TERMINATION CLEARANCES AND REQUIREMENTS

Important Note for Roof Terminations
These instructions should be used as a guideline and do not supersede local codes in any way. Install venting according to local codes, these instructions, the current National Fuel Gas Code (ANSI Z223.1 in the USA) or the current standard of CAN/CSA-B149.1 in Canada.

A second termination may be no closer than 12″/305 mm.

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ENCLOSING the FIREPLACE
COMBUSTIBLE MATERIALS
Materials that can catch fire and burn are considered combustible. Any material that is made of, or faced with wood, wood pulp, paper, plastic or any other material that can catch fire and burn is considered combustible. Even though these materials may have been flame-proofed’, madefire-resistant’ or are `fire-rated’ they are considered combustible. Standard and Type X drywall are combustible.
NON-COMBUSTIBLE MATERIALS
A material is non-combustible when it cannot catch fire and burn. For example, materials made of stone, brick, concrete, tile, steel, plaster or glass are non-combustible.
The table below (Figure 28) shows a list of materials which are reported by their manufacturers to be non-combustible (in accordance with the ASTM E136 standard) AND approved for use around fireplaces.
Skamol Skamotec® 225 and the Promat PROMAFOUR® system are preferred products for enclosing fireplaces.

Product

Thickness

Skamol Skamotec® 225 Fireplace Building Board

11/2″ (38 mm)

Promat PROMAFOUR® System

1/2″ (12 mm)

James Hardie Building Products HardieBacker® 500 1/2″ Cement Board 1/2″ (12 mm)

James Hardie Building Products HardieBacker® 1/4″ Cement Board

1/4″ (6 mm)

Figure 28: * The listed brand names are trademarks of their respective companies.

Skamol Americas, Inc. 844-475-2665 E-mail: skamotec225@skamol.com www.skamotec225.com

Promat Inc. 865-681-0155 E-mail: sales@promat.us www.promat.us/en

James Hardie Building Products 888-542-7343 www.jameshardie.com

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ENCLOSING the FIREPLACE
BUILDING THE ENCLOSURE/FRAMING
A safe installation of your Element4 fireplace requires that three things be clearly understood.
1. Most important, these fireplaces are NOT zero-clearance fireplaces. Unlike zero-clearance fireplaces, there is not an outer metal box around the Element4 fireplaces which increases the framing dimensions.
2. Only the non-combustible wall around the glass, the platform (floor,) the mounting brackets and the venting may touch the fireplace.
3. The controls will be inside the enclosure and below the burner. The controls are at the end of a line set and are to be accessed via an access door (not included.) The controls must be located for ease of physical access (gas line, maintenance, etc.) as well as wireless signal (remote control) access. See the LOCATING THE CONTROLS and the MOUNTING THE CONTROLS sections. A wall access door should have a total opening of 25 in2 (161 cm2) for access to the controls.
4. A separate 10 in2 (25 cm2) opening in the wall must be provided near the access door to provide cool air to the controls.
It may seem straightforward to build the `rough opening’, set the fireplace then attach the wall. However, for most projects, it will be easier to first set the fireplace in position then enclose it with Skamol Skamotec® or Promat PROMAFOUR® building board.
REDUCED CLEARANCE TO EXISTING COMBUSTIBLE WALLS
When retrofitting the fireplace against an existing wall it is often desirable to reduce the distance between the fireplace and the combustible wall. Normally, this distance is 11″ (280 mm) but it may be reduced by shielding the existing finished wall with a 1″ (25mm) air gap and a sheet of non-combustible material as shown on the following page.
IN ALL CASES:
· A reduced clearance “wall protection shield” is ONLY ALLOWED ON A VERTICAL WALL; IT IS NOT ALLOWED TO BE USED ON HORIZONTAL OR ANGLED SURFACES WITHIN THE NON-COMBUSTIBLE ZONE.
· The “wall protection shield” shall be placed no closer than 1″ (25 mm) to the floor or any intersecting walls. Air MUST be allowed to continually circulate around all sides of the wall shield.
· A 1″ (25 mm) air gap between the wall shield and the existing wall MUST be maintained.
· A 2″ (50 mm) air gap between the wall shield and the fireplace MUST be maintained.

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ENCLOSING the FIREPLACE
REDUCED CLEARANCE TO EXISTING COMBUSTIBLE WALLS
COMBUSTIBLE WALL

SHIELD OVER FINISHED WALL

COMBUSTIBLE WALL

SHIELD OVER FINISHED WALL

2″/50 mm Minimum Air Gap MUST BE MAINTAINED

Figure 30 1″/25 mm Minimum Air Gap MUST BE MAINTAINED

Figure 29
COMBUSTIBLE WALL SHIELD OVER FINISHED WALL

COMBUSTIBLE WALL Figure 31

SHIELD OVER FINISHED WALL

Figure 32

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ENCLOSING the FIREPLACE
MINIMUM AREA REQUIRED FOR MODORE 75H

MODORE 75H

Figure 33

FRONT STANDOFF FRAME FLUSH

When enclosing the Modore 75H fireplace there is a minimum clear area which must be maintained. Nothing except the Modore 75H may be within this area. When enclosed, the Modore 75H is flush with the front wall – stand off frame face in line with the front inside or back inside blue limit- above. This minimum area MUST BE DEFINED BY NON-COMBUSTIBLE MATERIAL. The inside of the enclosing walls (including any necessary framing) may be no less than the distances shown above.
Your installation will use more than this minimum cabinet space in order to accommodate controls, venting, air openings, etc. We recommend that the fireplace be set into its final location before building the enclosure.

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ENCLOSING the FIREPLACE
The finished wall(s) must be at least 1/2″/12 mm thick or the fireplace trim will extend beyond the finished wall. The list below (Figure 43 shows the thickness of the approved wall products.
Your choice of wall material depends largely on the intended finish. For example, a thinner wall product and a layer of stone may be thick enough to reach the trim edge. If a painted finish is desired then a wall at least 1/2″/12 mm thick will suffice.

Product Skamol Skamotec® 225 Fireplace Building Board Promat PROMAFOUR® System James Hardie Building Products HardieBacker® 500 1/2″ Cement Board James Hardie Building Products HardieBacker® 1/4″ Cement Board Figure 34

Thickness 11/2″ (38 mm) 1/2″ (12 mm) 1/2″ (12 mm) 1/4″ (6 mm)

Fireplace Trim

Figure 36

Figure 35
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Minimum Wall Thickness = 1/2″/12 mm
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ENCLOSING the FIREPLACE
CONVECTION AIR OPENING
A convection air outlet is always required. The opening size of the convection air outlet varies by fireplace model. The CLEARANCES section shows the minimum total area required for the various models in this manual. The convection air outlet may take many forms and must always allow the free flow of warm air up through the chase and out into the room in which the fireplace is installed. Shown here are a number of ways to design the convection air outlet into your project (Figures 46 and 47).

Figure 37

Modore 75H with Air Outlets in Wall

Modore 75H with Air Outlet in Reveal

Figure 38

Convection Air Outlet Area by Model

Model Square Inches Square Centimeters

Modore 75H

50

323

Figure 39

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ENCLOSING the FIREPLACE
DO NOT ALLOW THE FIREPLACE TO BEAR ANY WEIGHT
Dimensions A, B, and C must be equal throughout the installation.
Any support framing (NON-combustible framing ONLY) must be at least 2″ (50 mm) away from any part of the fireplace. The entire weight of the non-combustible walls must be borne by a structure other than the fireplace.

C B A

Figure 40
Use the adjustable feet to ensure that the fireplace is level prior to enclosing it. Do NOT lift the fireplace by the face frame but by the bottom of the cabinet.

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ENCLOSING the FIREPLACE

COLD CLIMATE INSULATION
For cold climate installations, it is especially important to insulate outside the chase cavity, between studs and under the floor on which appliance rests, if floor is above ground level. Gas line holes and other openings should be filled with approved firestop.
If the fireplace is being installed on a cement slab in cold climates, a sheet of plywood or a raised platform can be placed underneath to prevent cold transferring to the fireplace and into the room. It also helps to tape the venting for maximum air tightness and to caulk the firestops.
LOCATING THE CONTROLS
The standard control system consists of four major components; the receiver, the remote control, the gas valve, and the power supply.
The remote control is the device by which you operate the fireplace. The receiver and the gas control are at one end of a line set which is connected to the firebox near the center. As shipped, the line set is wrapped together and fixed to the fireplace. Remove all wraps and ties prior to installation.
A wall access door is not provided with your fireplace. When locating the Wall Access Door you must consider four types of access:
1. Air access. Room air must be allowed to flow freely through the Wall Access Door perforations, the site-built platform and the fireplace chase. The Wall Access Door must be installed in the same room as the fireplace.
2. Line set access. The line set is to be unwrapped. Do not kink the lineset and do not bend to a radius of less than 2″ (50 mm) 3. Physical access. The gas valve/receiver must be readily accessible for maintenance, etc. 4. Wireless access. The signals from the remote must get to the receiver, inside the access door.
If the access door is not perforated an air access equivalent 10 in2 (25 cm2) as well as physical, wireless and line set access must be provided.

MOUNTING THE CONTROLS
Do not place the controls above the level of the burner. If the fireplace is to be set directly on the floor, the controls must be placed outside the non- combustible zone.

The table shows the dimensions and the suggested rough opening of an access door.

Suggested Wall Access Door Dimensions Door Opening

12″ x 12″ (30 mm x 30 mm)

Figure 40

40″ 1060 mm

31″ 787 mm

31″ 787 mm

When measured at the level of the feet, the controls will reach no farther from the cabinet edge than shown at left (Figure 50). The drawing is not to scale.

Figure 41

40″ 1060 mm

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ENCLOSING the FIREPLACE

Figure 42
Carefully cut the black tie wraps which hold the line set to the bottom of the fireplace then carefully unwrap the line set. Lay the line set out towards the location of the Access Door. Do not kink the lineset and do not bend to a radius of less than 2″/50 mm.

TEST FIRE
Prior to being placed into operation, the fireplace should be test-fired in stages to ensure that all components are in good working order. This fireplace has a 2nd thermocouple which senses the burner flame. The system will turn itself off if the system does not sense the 2nd thermocouple output within 29 seconds after the valve opens.
If 2nd thermocouple is still hot enough to produce electricity at the receiver thus preventing the fireplace from starting, the remote will flash “OFF” to signal this safety lock out. Allow time for the 2nd thermocouple to cool down before attempting a start. The system is ready to start when the flashing “OFF” becomes solid on the remote and pressing the ON/OFF button produces a response from the valve.
1. Start the fireplace with the hearth panel out and with the front glass off. Ensure that the pilot flame both heats the primary thermocouple and lights the burner. For safety, a post-purge delay is built into the system. Subsequent start attempts MUST NOT take place for at least thirty (30) seconds.
2. Start the fireplace with the hearth panel in place and with all of the glass panels fixed correctly in place. Ensure that the main burner flames engulf the 2nd thermocouple and the fireplace stays lit for at least 1 full minute. If the system turns itself off after 29 seconds install the required media (next section) and return here. Installing the fire media will help with the flame around the 2nd thermocouple. Subsequent start attempts MUST NOT take place for at least five (5) minutes.
3. Start the fireplace with the media installed. If the system turns itself off after 29 seconds, rearrange the media to produce a good flame at the 2nd thermocouple. This step may have to be repeated several times before the media is in the best place for consistent operation. A single, long beep indicates that the 2nd thermocouple is still too hot to start the ignition sequence. Allow time for the 2nd thermocouple to cool down. Once the system stays lit for at least one full minute, turn the fireplace off, fix the glass panels in place and operate the fireplace for at least 45 minutes to ensure the system works properly when heated.
DO NOT OPERATE THE BURNERS WITH THE GLASS OFF FOR MORE THAN THREE (3) MINUTES OR DAMAGE WILL OCCUR!

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INSTALLING THE FIRE MEDIA

LSE 412 II

LOG ARRANGEMENTS

Ensure that the hearth panels are properly placed and sitting firmly on the base of the fire box. The pilot flame must be visible through the panel and the cut-out in the pilot shield. Scatter the bag of chips evenly on the hearth panel and burners. Ensure that the area inside the pilot shield and the area around the 2nd thermocouple remains clear of media.
What’s in the box? (LSE 412 II) – two pine cones – nine logs – two bags of black and two bags of grey chips

I C Figure 43
J H
Figure 44

D

E

F

J

B G

A

Figure 45

A B CD

E

FG

J

I

Figure 46
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INSTALLING THE FIRE MEDIA

B shows the pilot area (Figure 62) clear of media (Figure 61). C shows the 2nd thermocouple area (Figure 62) clear of media (Figure 61).

C B

Figure 47

Pilot Assembly

2nd Thermocouple

To see how to arrange media in an Element4 fireplace please visit the link below.
WWW.EUROPEANHOME.COM/RESOURCES/VIDEOS/

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Short side against the glass
Figure 49

SCREEN INSTALLATION

MODORE 75H

Upper Tabs

2

Lower Tabs

2

Magnets

6

Long Screen

1

Short Screen

N/A

Figure 48

Lower Tab
Small side between trim and glass

Top half mounts to backside of standoff frame (top)
Figure 50

Upper Tab
Top half mounts to backside of screen frame (top)

Figure 51: Short Screen

Figure 52: Long Screen

Place the two Lower Tabs on the trim, with the short side against the glass, about 2-3″ from each corner of the glass. Place a magnet on the front of each tab.

Figure 53

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SCREEN INSTALLATION
Figure 54 Place the two Upper Tabs on the inside of the top stand off frame. One magnet will be hidden, attached to the standoff frame. The other magnet will be exposed to attach to the screen.

Figure 55
This is what the screen will look like (Figure 69) when it is attached correctly to the top Upper Tabs (viewed from inside of the standoff frame).

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SCREEN INSTALLATION
Figure 56 This is what the screen will look like (Figure 71) when it is attached correctly to the Lower Tabs (viewed between the screen and the glass).

Figure 57 The screen is installed properly (Figure 72). Ensure that all magnets are in the correct position and the tabs are secured.

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OPERATING the FIREPLACE
BEFORE THE FIRST FIRE
1. Make certain that all construction materials have been removed from inside and around the fireplace and the fireplace has been cleaned of any construction dust. Clean the glass BEFORE and AFTER the first fire.
2. Confirm that the gas valve is properly connected and bled by a certified gas technician or plumber. 3. Check the gas supply for leaks and proper pressure. Refer to the table in “Appliance Ratings” section. 4. Check that the venting is unobstructed and in proper working condition. 5. PROPERLY PLACE, CLAMP, AND SEAL THE GLASS PANELS. 6. Ensure the receiver is powered with an AC Adapter OR Batteries, NOT BOTH. 7. Place the two (2) AAA batteries into the remote control and confirm that it will communicate with the receiver by pressing
the ON/OFF button. If necessary pair the remote and receiver (see below). 8. Follow USING THE REMOTE CONTROL ELECTRONIC IGNITION SEQUENCE to setup and use remote.
PAIRING THE REMOTE AND RECEIVER (System Reset)
From the factory, the remote control will communicate with the receiver; they are `paired’ and should need no further attention. If the receiver does not respond to commands from the remote they should be paired to each other. This is done as follows:
1. Press and hold the receiver reset button (Figure 73) using a small, long tool until you hear the second of two beeps. After the second beep release the reset button.
2. Single Press the button on the remote, you will then hear two beeps. Then remote will flash “CONN” once it stops flashing the remotes will be synced. Wait 30 seconds before trying to start the fireplace.
If you hear one long beep, this indicates the pairing sequence has failed or the wiring is incorrect.

Figure 58
MANUAL KNOB IN ON POSITION

RESET BUTTON
MAIN VALVE KNOB IN ON POSITION (This knob is AUTOMATIC and will turn off when the fireplace is turned off & on when the fireplace is turned on.)

Figure 59 Note! For normal operation the MANUAL knob on the gas valve cannot be in the MAN position; it must be fully in the ON position.

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OPERATING the FIREPLACE

Figure 60 Figure 61

Figure 62

Figure 63

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OPERATING the FIREPLACE

Figure 64

Figure 65

Figure 66

Figure 67 Figure 68

Figure 69
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OPERATING the FIREPLACE

Figure 71 Figure 75

Figure 72 Figure 76

Figure 77
Figure 78
Figure 80
Element4 Gas Fireplaces Rev# 08252021

Figure 79
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OPERATING the FIREPLACE

Figure 82 Figure 83

Figure 84

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OPERATING the FIREPLACE

OPERATING INSTRUCTIONS
GENERAL NOTES
NOTICE
Wiring of valve and receiver must be completed before starting ignition. Failure to do so could damage the electronics.
Handset · Two (2) AAA batteries are supplied and required. · Low battery indicator on handset display.
Receiver · An AC adapter is supplied with the fireplace and should be used instead of batteries. · NEVER use both batteries and an AC adapter. · Batteries may be used for troubleshooting but should be removed in favor of the AC adapter when appropriate.
Software Version Press and buttons simultaneously. Software version is displayed.
Handset Model Number Press and buttons simultaneously. Handset model number is displayed.
Deactivate Functions 1. Install handset batteries. All icons are displayed and flashing. 2. While the icons are flashing, press the relevant function button and hold
for 10 seconds. 3. The function icon will flash until deactivation is complete. Deactivation
is complete when the function icon and two horizontal bars are displayed.
NOTE: If a deactivated button is pressed, there is no function, and two horizontal bars are displayed.
NOTE: Deactivation remains in effect after change of batteries.
Activate Functions 1. Install handset batteries. All icons are displayed and flashing. 2. To activate a function, press the relevant button and hold for 10 se-
conds. 3. The function icon will continue to flash until activation is complete. Ac-
tivation is complete when the function icon is displayed.
The following Functions can be Deactivated/Activated · CHILD PROOF (To activate press and buttons simultaneously.
displayed and the handset is rendered inoperable (except for off function). · PROGRAM MODE · THERMOSTATIC MODE (also deactivates Program Mode) · ECO MODE · MULTI-BURNER FEATURE · COUNTDOWN TIMER

SETTING THE ELECTRONIC CODE (First time use only.) Radio Frequency Handset To secure the communications between the handset and the receiver a security code must be chosen from among 65,000 codes available. Pairing the handset with the receiver automatically chooses one of these codes. To pair the handset and receiver: · Press and hold the receiver’s reset button until you hear two (2) beeps. The first beep is short and the second beep is long. After the second beep, release the reset button. · Within the subsequent 20 seconds press the on the handset until you hear two additional short beeps confirming the code is set. If you hear one long beep, this indicates the pairing sequence has failed or the wiring is incorrect.
NOTE: This is a one time pairing only, and is not required after changing the batteries of the handset or receiver.
Receiver Reset Button
Figure 85

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OPERATING the FIREPLACE
THE FIRST FIRE
When the fireplace is first heated, an odor may be given off by the hot metal. This is normal and is a result of the `burn off’ of the lubricants and sealants used when manufacturing the fireplace. We recommend that you open the nearby windows for extra ventilation and then operate the fireplace for at least four hours.
When the glass is cold, some condensation may appear on the glass after lighting the fireplace. This is normal and the condensation will disappear as the glass warms.
During this first fire, examine the flame for appearance and quality. Examine the burner media for sooting. The flame pattern should be similar to that show below (Figure _86). Flames may appear blue and will turn yellow after 15 to 20 minutes.
After this burn-off period, turn off the fireplace and let it cool completely to room temperature and clean both sides of the glass and the interior panels as described in the MAINTENANCE section.
Since it is a metal fireplace, the heat-up and cool-down cycles may produce some noises caused by the expansion and contraction of these metals. The premium materials and build quality of your fireplace will keep these sounds to a minimum.

Figure 86
To see an Element4 fireplace starting and running normally please visit the link below.
WWW.EUROPEANHOME.COM/RESOURCES/VIDEOS/

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MAINTENANCE

REMOVING AND CLEANING THE GLASS
OVERVIEW The glass panels on this fireplace are held in place by a number of rope gaskets. These instructions will show you how to remove and install the rope gaskets and glass panels.
Please read these instructions completely before proceeding.

TOOLS REQUIRED · Gloves (not included)

Remove the SIDE TRIM first, then the BOTTOM TRIM

REMOVING THE GLASS
Step 1. Remove the lower and upright trim pieces which are held in place with magnets and will lift out.
Step 2. The front glass panel should be removed first. This panel is secured with one lower rope gasket and one upper rope gasket.
Step 3. Once the rope gaskets are out, lift the glass panel up and swing the lower edge of the glass panel out and over the standoff frame.
When the glass panel is clear of the standoff frame then lower the glass panel out and set the panel securely aside.
Step 4. Remove all of the rope gaskets holding each remaining glass panel (if applicable). Remove each small glass panel and set aside.
PROPERLY PLACE ROPE GASKET(S) AND SEAL THE GLASS PANEL(S) BEFORE LIGHTING THE FIRE!

Figure 87 Figure 88

Remove the ROPE GASKET starting from one end down to the other end

Figure 89

To see how to remove the glass from an Element4 fireplace please visit the link below.
WWW.EUROPEANHOME.COM/RESOURCES/VIDEOS/

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Figure 90

The ROPE GASKET will be removed for all remaining sides (if applicable)
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MAINTENANCE
CLEANING THE GLASS Burning natural gas (NG) or propane (LP) in this fireplace will always result in some of the gas components being deposited on the glass. Hydrogen sulfides and mercaptans, which are present in the burning gas, condense onto the relatively cooler glass surface and cause white film to build up over time.
The amount of this white film is influenced by a number of factors such as; the configuration of the system venting, thermal efficiency of the fireplace design, the humidity of combustion air, frequency of fireplace use, burner performance and, the fireplace design itself.
Do not use normal household (usually ammonia-based) glass cleaners to clean the glass as these cleaners can leave a permanent stain. Only the gas fireplace glass cleaner for anti-reflective glass should be used.
Follow the instructions for use and do not clean the glass when it is hot! If the glass becomes coated with deposits which cannot be removed it must be replaced.
The fireplace glass should be cleaned before the fireplace is first lit and then after the fireplace has been through its four hour burnin cycle. This will reduce potential build up on your glass.

Instructions Gloves

Cleaner

Micro Fiber Cloth

Figure 91
INSTALLING THE GLASS The glass panels should be installed in reverse order of their removal.

Step 1. Lift the glass panel up under the standoff frame and swing the lower edge of the glass panel against the firebox gasket. Set a rope gasket into place and secure it from the middle to the left and right sides.

Step 2. Repeat Step 1 with the remaining glass panels.

Step 3. Adjust the remaining glass panels left to right until there is no corner gap.

Step 4. While ensuring that the glass panels are tight and square to each another, carefully install the remaining rope gaskets.

PROPERLY PLACE ROPE GASKET(S) AND SEAL THE GLASS PANEL(S) BEFORE LIGHTING THE FIRE!

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MAINTENANCE

WARNING
Installation and maintenance must be performed by an authorized qualified installer, service agency or gas supplier. TURN OFF THE GAS before servicing the appliance. It is recommended that a qualified service technician perform an appliance check-up/service once a year. Any safety screen or guard removed for servicing MUST BE REPLACED before operating this appliance. DO NOT USE this appliance if any part has been under water. Immediately call a qualified service technician to inspect the unit and to replace any part of the control system and any gas valve that has been under water. Any alteration to the product that causes soot or carbon to form and results in damage is not the responsibility of the manufacturer. Inspect the external vent cap on a regular basis to make sure that no debris, plants, trees, or shrubs are interfering with the air flow.
BURNER MAINTENANCE
The flames from the burner should be visually checked. The flame should have a blue base and yellow tops and be candle-like in appearance.
PILOT MAINTENANCE
The pilot flame must be visually checked. The pilot flame must always be present when the appliance is in operation and should appear as shown in Figure 91 (with hearth panel removed.) The pilot has two distinct flames, one engulfing the thermocouple on its left, the other reaching across to the burner. The area around the pilot should be inspected for cleanliness. Lint or foreign material must be removed with a brush or vacuum.

Figure 92

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Figure 92

MAINTENANCE
THERMOCOUPLE MAINTENANCE
The Element4 fireplaces have two thermocouples; one next to the pilot and one opposite the pilot side of the burner. The completeness and operation of both must be checked. A qualified installer must confirm that both thermocouples are in place and not damaged. While checking the thermocouple, please ensure that the ignitor rod is not cracked as well.
VENT MAINTENANCE
The following venting system inspection by a qualified service technician is recommended every six months:
1. Inspect for excessive condensation, e.g. water droplets forming in the inner lining and subsequently dripping out of the joints. This can cause corrosion in the system.
2. Check for corrosion in areas exposed to the elements. Where rust spots or holes have appeared, these must be immediately replaced.
3. Ensure that there is no foreign material in the vents. Survey by removing the cap and shining a light down the vent.
4. Check all joints and pipes to make sure that nothing has been disturbed or loosened.

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REPLACEMENT PARTS

MAINTENANCE

(37)

(54)

RELAIS

(43)

(2)

AUX

MODULE

(88)

MERTIK MAXITROL
Receiver

LED 1 LED 2 RESET

Figure 93

(65) (67) (11)

9 Figure 94

Item

Description

1

Gas valve

2

Receiver (Control Module)

3

Main Burner

4

2nd Burner

5

Piolot Assembly

6

Second Thermocouple

7

6 Volt Adaptor

8

Wifi-Box (Optional)

9
Figure 95

10 Button Remote

Quantity (Required)
1

Part Number (Each)
E4-GS-GV-01

1

Befor 1/2020 E4-GS-CM-Wifi-03 After 1/2020 E4-GS-CM-Wifi-04

1

E4PGS-PABT-01

1

E4-GS-2TC-01

1

AC Adaptor-03

1

E4-GS-Con-Wifi-01

Repl-E4-GS-RC-10B

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WARRANTY
European Home Warranty Element4 Gas Fireplace
European Home warrants these gas fireplaces against defects in materials and workmanship for a period of TWO (2) YEARS from the date of original retail purchase. Glass is expressly NOT covered by this warranty.
If a defect exists, European Home will, at its option, either (1) provide needed components using new or refurbished replacement parts or (2) exchange the product with one which is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product. A replacement product/part assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes the property of European Home. All warranty claims must be submitted through the dealer from which you purchased the product. Check with your dealer in advance for any costs to you when arranging a warranty call. Shipping and/or delivery charges for parts are not covered by this warranty.
Nothing in the above shall be deemed to imply that this warranty shall apply to work which has been abused or neglected or shows evidence of changes or modifications by others with or without permit, damages caused by the acts of God, building settlement or moving, fire or vandalism. In addition, installation of this product that varies from the requirements stated in the instruction manual will void the warranty.

PRODUCT INSTALLATION RECORD

Installer: Please complete this form.

Customer: Please retain this information.

Model (check one) Modore 75H Purchased From Date of Purchase
Installed By Date of Installation Fireplace Serial Number
Fuel Type Total Venting Horizontal
Total Venting Vertical

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APPENDIX ONE
MASSACHUSETTS CERTIFICATION
This appliance is approved for installation in the Commonwealth of Massachusetts. The Board of State Examiners of Plumbers and Gas Fitters has issued approval number G1-0515-495 for this appliance.
The following must be observed when installing the Element4 fireplaces within the Commonwealth of Massachusetts:
(a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall be satisfied:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side wall horizontal vented gas fueled equipment, the installing plumber or gasfitter shall observe that a hard wired carbon monoxide detector with an alarm and battery back-up is installed on the floor level where the gas equipment is to be installed. In addition, the installing plumber or gasfitter shall observe that a battery operated or hard wired carbon monoxide detector with an alarm is installed on each additional level of the dwelling, building or structure served by the side wall horizontal vented gas fueled equipment. It shall be the responsibility of the property owner to secure the services of qualified licensed professionals for the installation of hard wired carbon monoxide detectors
a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired carbon monoxide detector with alarm and battery back-up may be installed on the next adjacent floor level.
b. In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall have a period of thirty (30) days to comply with the above requirements; provided, however, that during said thirty (30) day period, a battery operated carbon monoxide detector with an alarm shall be installed. 2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in accordance with the above provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certified. 3. SIGNAGE. A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height of eight (8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment. The sign shall read, in print size no less than one-half (1/2) inch in size, “GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS”. 4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with the provisions of 248 CMR 5.08(2)(a)1 through 4. (b) EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4: 1. The equipment listed in Chapter 10 entitled “Equipment Not Required To Be Vented” in the most current edition of NFPA 54 as adopted by the Board; and 2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwelling, building or structure used in whole or in part for residential purposes. (c) MANUFACTURER REQUIREMENTS – GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the manufacturer of Product Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with the equipment, the instructions provided by the manufacturer for installation of the equipment and the venting system shall include: 1. Detailed instructions for the installation of the venting system design or the venting system components; and 2. A complete parts list for the venting system design or venting system. (d) MANUFACTURER REQUIREMENTS – GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When the manufacturer of a Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the flue gases, but identifies “special venting systems”, the following requirements shall be satisfied by the manufacturer:

1. The referenced “special venting system” instructions shall be included with the appliance or equipment installation instructions; and 2. The “special venting systems” shall be Product Approved by the Board, and the instructions for that system shall include a parts list and detailed installation instructions. (e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or equipment at the completion of the installation.

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APPENDIX TWO
TROUBLESHOOTING FLOW CHART

FUNCTION
A.
Press the ON button to start ignition
sequence. Beep will No
occur each second.
Yes

POSSIBLE CAUSE
Transmitter batteries low.
Receiver batteries low.
Check that transmitter and receiver are synchronized.
Transmitter distance is limited. Defective AC adapter

REMEDY
Replace transmitter batteries. Quality alkaline recommended.
Test the batteries. replace if necessary. Quality 1.5V AA alkaline recommended. Note: Do NOT connect an AC adapter when using receiver batteries.
Reset system, see the installation manual or the label on the receiver. One long beep indicates the wiring is incorrect or the code learning sequence has failed.
Straighten the antenna.
Replace the receiver.
Replace the AC adapter.

Damaged wiring

Inspect/test all wiring and connections.

2nd thermocouple is producing electricity.

Wait for 2nd thermocouple to cool down (3-5 minutes)

No

No beep

No 3 short beeps

B.
Magnet unit is

No

energized thus pro-

ducing an obvious

latching sound.

1 long beep

Impulse magnet not operating properly.

Replace gas valve.

Receiver batteries low.

Test the batteries, replace if necessary. Quality 1.5V AA alkaline recommended.

8-wire cable is off or not operating properly.
SW-cable disconnected.
Motor not operating properly.
Micro switch not operating properly.
2nd thermocouple not connected

Confirm proper operation of the 8-wire cable.
Confirm proper connection/operation of the SW-cable.
Replace gas valve.
Replace gas valve.
Confirm integrity of 2nd thermocouple and connection.

Yes

(continued)

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FUNCTION

No

C.

Spark will occur

No

each second.

No

No Yes

APPENDIX TWO

POSSIBLE CAUSE

REMEDY

Ignition components not operating properly.

Check connection between ignition cable and ignitor rod. Check ignitor rod spark gap. Check ignitor rod.
Check ignition cable for damage.
Increase distance between ignition cable and all metal parts.

Ignition sequence stops after one spark

Remove ground bolt (T20 Torx) and clean ground lug.

Ignition sequence stops, no pilot flame. No reaction to remote control command.

Reset system, see the installation manual or the label on the receiver.
Do not coil the ignition cable.
Shorten the ignition cable, if possible.

Ignition sequence stops, no pilot flame. Test the batteries, replace if necessary.

Transmitter command is possible.

Quality 1.5V AA alkaline recommended.

D.
Pilot lit.
Yes

TC- and SW-cable reversed.
No
Magnet unit not operating properly.

Check cable connection between receiver and interrupter block.
Replace gas valve.

Short between interrupter and SW cable. Check interrupter block connection.

No gas (magnet unit drops after 30 second audible count.)

Check gas supply.

Spark not lighting the pilot.

Check spark is crossing pilot orifice.

Cracked ignitor rod (spark heard but not seen)

Ensure that ignitor rod does not move within ceramic shield. Check that ceramic shield or ignition wire is not defective.

E.
Sparking stops after No
pilot is lit.
Yes

Short between interrupter block and TCcable.

Check connection to interrupter block.

Electronic measuring amplifier defective. Replace the receiver.

(continued)

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FUNCTION

APPENDIX TWO
POSSIBLE CAUSE

REMEDY

No
Magnet unit drops (audible sound)

Resistance in thermocouple circuit too high.

Check thermocouple circuit.

Not enough heat on thermocouple.

Check position of pilot to thermocouple. Check the stability and intensity of pilot flame. Ensure the proper restrictor is installed. Ensure that the pilot flame is properly adjusted. Possible cold start. Wait one minute and retry.

F.
Motor turns to main gas and pilot stays
lit.
No

Low voltage from thermocouple.
No gas (magnet unit drops after 30 second audible count.)
Broken receiver

Replace thermocouple. Do not over tighten hand tight plus 1/4 turn maximum.
Check gas supply.
Ensure powered/unpowered receiver allows manual operation.

Ignition sequence stops. No reaction to remote control
No command.

Reset system, see the installation manual or the label on the receiver.
Do not coil the ignition cable.

“140” models ONLY: Pilot flame under hearth panel not establishing.

Remove glass and hearth panel then check for proper pilot operation. If pilot establishes with panel off then install panel and glass and adjust pilot flame (hi/lo) for best operation.

Yes

G.
Main burner is lit.

No

Yes

Manual knob is in the “MAN” position. Pilot flame is too low.

Turn the control knob to “ON” position, a positive latch is required.
Confirm correct gas pressure. Increase pilot flame if necessary.

(continued)

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FUNCTION

APPENDIX TWO
POSSIBLE CAUSE

REMEDY

System

No

`drops out’

– all flames

immediately

go out

Too much draft at pilot flame (poor flame impingement of primary thermocouple.)
Pilot assembly out of order.
5 day shut off.

Check venting installation. Use restrictor as required.
Inspect pilot assembly for correct operation and thermocouple impingement. The system shuts off the fire and pilot if there is no change in the flame height for 5 days.

No
H. Main burner stays
lit.

Main burner remains lit while flames are lowered.
(Main valve knob is
turned via motor.)

2nd thermocouple is not heated.

Ensure 2nd thermocouple is heated by a robust flame. The fireplace media may be interfering with proper flame. Check 2nd thermocouple wiring.
Add 2nd ground wire from 2nd thermocouple to the grounding screw (trox) located on gas valve if not already attached.

2nd thermocouple shut off.

The system shuts off the fire when the main burner flame is not sensed within 29 seconds of ignition or not sensed after pressing the large flame button. Note: If the system fails to light due to the 2nd thermocouple voltage not being sensed a two minute lockout period begins. This lockout time allows the gas to dissipate.

System goes
No to pilot flame
only.

In Manual/Temperature/Timer modes the valve turns down to pilot only if the flame height does not change for a 6 hour period.

In Temperature/Timer modes if

Yes

6 hours of no motor the ambient room temperature

movement.

changes, the flame height will adjust

automatically to maintain the set

temperature and the fire will continue

to function normally. The valve will turn

to pilot flame if the set temperature

and the ambient temperature remain

the same over a 6 hour period.

I. Magnet unit drops
while motor turns. Yes
Receiver makes 3 beeps.
No
(continued)
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Receiver batteries low. Ensure magnet unit is operating normally.
56

Test the batteries, replace if necessary. Quality 1.5V AA alkaline recommended. Test the receiver output to the magnet unit.
EuropeanHome.com

FUNCTION

APPENDIX TWO
POSSIBLE CAUSE

REMEDY

Exhaust is contaminating the fresh air.

Inspect venting for damage and/or incorrect installation.

J.

Flames become

thin, blue, wispy then go out.

Yes

Flow of fresh air and/or exhaust is blocked.

Ensure that vent configuration is within the vent chart requirements.
Check termination for blockage and/or

appropriate type.

No

LP gas being used with NG orifice(s).

Ensure the gas type is correct for the installed orifices.

K.

Flames are very yellow with dark,

Yes

sooty tips.

No

The air shutter is closed when using LP gas.
Flow of fresh air and/or exhaust is blocked.

When using LP gas the air shutter must be fully open. See conversion instructions.
Ensure that vent configuration is within the vent chart requirements.
Check termination for blockage and/or appropriate type.

L.

Flames are very

busy and blowing in

an abnormal direction.

Yes

No

Air leak in the firebox.

M.

Yes

Flames are stable

but too small and

blue.

No

Too much primary air.

NORMAL OPERATION

Check unit for leaks at glass corners or at gaskets. Check unit for positive relief door seal. Check venting for complete integrity.
Reduce the primary air opening until flames have blue base and yellow upper two-thirds.

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APPENDIX TWO
Remote/Reciever Combonations

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APPENDIX THREE
CONNECTING TO A SMART HOME SYSTEM (Smart Home System Cable)
GENERAL NOTES
The fireplace may be operated through an external source such as a smart home (home automation) system by using the 5-pin connector on the receiver.
A required 39″ (990 mm) cable, with connector, is available (p/n E4-SA- SHSC-02). The overall cable length should not exceed 26′ (7925 mm.)
Signal relays (gold contacts) or opto-couplers are recommended but not supplied. The E4-SA-SHSC-02 cable must be connected to the three smart home system contacts as shown below.
WARNING
You MUST ensure that the fireplace is in a safe and ready condition before attempting to operate it from a remote location.
SEQUENCE OF OPERATION · To start ignition, close contacts 1 and 3 simultaneously for 1 second. · To set the valve to High Fire, close contact 1. To set the valve to Pilot, close contact 3. In each case, the contacts need to be closed for 12 seconds to turn the motor from one end-stop to the other end stop. · To set the valve to the Off position, close contacts 1, 2, and 3 simultaneously for 1 second.

Figure 96

E4-SA-SHSC-02

MODES OF OPERATION · Mode 1 – the external source provides “ON” and “OFF” operation only. The remote control provides all other functions. Note: Even if the fire is switched on by the external source, the remote control, in the thermostatic mode, controls the room temperature. The room temperature setting of the remote control will remain the same for the next ON-cycle of the external source as long as the temperature setting of the remote control has not been changed. If the remote control is in manual mode, it will go to High Fire in the next cycle of external operation.
· Mode 2 – The remote control must be set to the manual mode if the external source is to control the room temperature. If the handset is placed in the thermostatic mode it will override the external source.
NOTE: Frequent ON and OFF cycles will limit life expectancy of the valve and will increase battery consumption. The fireplace should be powered by the AC adapter for improved reliability and customer satisfaction.

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APPENDIX FOUR

Errors codes Procontrol App

Error code
F02

Message in App Contact service

Description
5 sec beep from the receiver. No response from receiver, and no inflammation.

Possible cause
· No engine end stop · Wiring motor · Microswitch · Knob B

F03 Contact service

5 seconds beep from the receiver. Ignition process is interrupted No response from receiver, and no ignition.

Thermocouple wiring not in order / interrupted

F04 Ignition failure. wait 1 No pilot flame within 30 sec. minute, than try again. After 3rd attempts F06

· No gas · Air in the pipe · No spark

F06 Contact service

3rd time start attempt within 5 minutes

· No gas · Air in the pipe · No spark

F10 Contact service

Pilot is on 2nd thermocouple procedure Starting again after 2 min

· 2nd thermocouple is not heated · 2nd thermocouple blocked by fire media.

F12 Contact service

Motor turns to pilot light position

· Receiver above 60 ° C / 140 ° F

F13 Contact service

Motor turns to pilot light position

· Receiver above 80 ° C / 176 ° F

F14 Contact service

5 sec. beep

· Wiring not in order

No reaction from the fireplace and no ignition · 2nd thermocouple interrupted

· No right recipient

F15 Contact service

5 sec. beep

· 2nd thermocouple not connected

No reaction from the fireplace and no ignition · Wiring 2nd thermocouple

F16 Hand transmitter out of reach

No temperature in the app

· Hand remote control out of reach for more than 1.5 hours.
· Electrical fault

F17 Contact service

No ignition No reaction from the fireplace

· Voltage above 7.5 volts · AC adapter defective

F19 Contact service

Pilot flame goes out when the main burner is opened

· 1st Thermocouple voltage not sufficient · 1st thermocouple defective · Too low pressure · Resistance in the thermocouple circuit · Gas control block (magnetic coil)

F26 Contact service

No high flame regulation possible

· Receiver above 60 ° / 140 ° F

F28 On-Demand pilot

Pilot flame goes out

· Pilot flame goes out after there has been no motor movement for 7 days.

F31 Contact service

No reaction from the fireplace No control possible by the electronics

· Receiver defective

F41 Controleer Wi-Fi

No reaction from the fireplace

· No Wi-Fi connection

F43 No receiver connected. No reaction from the fireplace

Contact service

No control possible by the electronics

· No communication between receiver and Wi-Fi module

F44 Contact service

No temperature display in the App

“N.a.” in the App

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· No remote control connected · Batteries in remote control empty
EuropeanHome.com

APPENDIX FOUR

Error code
F04

App Message F04

F06

F06

F09

F09

F40 Battery symbol Contact service

F46

F46

Time 4 sec.

Description
5 seconds beep from the receiver. No response from receiver, and no ignition.

Possible Cause
No engine end stop Wiring motor Microswitch Knob B

4 sec. 4 sec. Continu 4 sec.

3rd time a start attempt within 5 minutes No gas Air in the pipe No spark

No reaction from the fireplace. No electronic control

Retry startup

Battery voltage in the hand transmitter Replace batteries

too low

2x 1.5 V AAA

No reaction from the fireplace Interrupted responses No electronic control

No or bad connection between the receiver and remote control No voltage on the receiver Low communication range, AC adapter

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Faults and error codes in the remote

APPENDIX FOUR

This appendix can be consulted when error messages occur in the application for smartphone and tablet.

F41 error This message will appear if there is no or bad Wi-Fi reception, this can be between app and router or Wi-Fi box and router

App By closing the App and opening it again, this is solved in most cases.

Cause The cause may be that the ProControl module is blocked or is too far away from the router. See: router information.

Possible solution Only place an external router for the ProControl module Strengthen existing Wi-Fi signal Resetting the router.

Router information

Minimum requirement · Compatible with IEEE 802.11n / g / b · WPA2 encryption · Radio frequency 2.4 GHz band · Wireless automatic channel: Automated search for WLAN
radio channel that is free from interference. · Support for the User Datagram Protocol (UDP)

Wi-Fi Router It is important to think carefully about the location of a router. This device spreads the wifi signal in and around your home. Therefore, preferably choose a central position. You prevent long distances from occurring. Many people put the router in the meter cupboard, because that is where the internet comes in at many households. A bad choice! For a powerful WiFi signal, the router needs as much space as possible. Therefore, do not place the device near a wall or on the ground. Some routers have multiple antennas that you can target. Try to spread these antennas so that you increase the range.
Jammers Many devices also emit radio waves just like your router. These include microwave ovens, wireless doorbells, baby monitors, Bluetooth adapters, wireless music systems, DECT telephones and security cameras. These devices can disrupt your wireless network (interference), so the Wi-Fi connection is not optimal. Try to keep jammers as far away as possible from the router. Neighboring wireless networks also play a role in the Wi-Fi area.

Figure 97: Application screen
2.4 or 5 GHz band? By default, most routers use the 2.4 GHz band to broadcast the Wi-Fi signal. The disadvantage is that this frequency band is very busy, so that there is quickly interference. There are a lot of competing users and jammers using the same radio waves. Since most “older” laptops, smartphones, tablets and other devices can not connect via the 5GHz band, the ProControl module is not suitable for 5GHz band.

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NOTES

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Imported and distributed in North America by:

EUROPEAN HOME
a division of Europa Ja, Inc.
30 Log Bridge Road Building 300 – Suite 303 Middleton, MA 01949 www.europeanhome.com

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IGE419-10411
EuropeanHome.com

References

• Modern Fireplaces
• Modern Fireplaces
• House Siding & Backer Board | James Hardie
• Experts in passive fire protection & high-performance insulation - Promat
• skamotec225.com

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