WaterPik STW Sensonic Toothbrush User Manual

June 13, 2024
Waterpik

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WaterPik STW Sensonic Toothbrush

WaterPik-STW-Sensonic-Toothbrush-product

Product information

The product is a SensonicTM Toothbrush manufactured by Water Pik, Inc. It is an electric toothbrush with multiple modes for effective cleaning, stain removal, and gum care. The toothbrush comes with replaceable brush heads, a charging puck, a USB charging cable, and a travel case.

Product Description

  1. SensonicTM Toothbrush
  2. Toothbrush power button
  3. LED charge indicator
  4. Toothbrush mode button
  5. LED mode indicator
  6. Charging puck
  7. USB charging cable
  8. Toothbrush travel case

Modes

  • Clean: Outstanding everyday cleaning performance
  • Stain Removal: Gently removes surface stains
  • Gum Care: Gently enhances gum stimulation

Brush Heads
The SensonicTM Toothbrush uses replaceable brush heads. It is recommended to replace the brush heads every 3 months for optimal performance. Replacement brush heads/accessories can be purchased online at www.waterpik.com or by phone from Water Pik, Inc. at 1-800-525-2774.

Product Usage Instructions

Getting Started with Your SensonicTM Toothbrush

Charging the SensonicTM Toothbrush:

  1. Charge the toothbrush for 4 hours before first use.
  2. The light ring on the handle will flash while charging.
  3. Once fully charged, all lights will shut off.
  4. The light ring will glow red when the battery is running low.
  5. A full charge will last for approximately 2 weeks of typical use (2 minutes of brushing twice a day).
  6. Refer to the IMPORTANT SAFEGUARDS section for the required USB wall charger specifications.

Care of Your SensonicTM Toothbrush

Cleaning:

  1. After each use, turn off the unit and remove the brush head from the handle.
  2. Rinse the brush head under running water.
  3. Wipe the handle dry after each use.
  4. Periodically, clean the charger puck by unplugging the unit and wiping it with a damp cloth.

SAFEGUARD STATEMENTS

READ ALL INSTRUCTIONS BEFORE USING.

  • This product is for household use.

When using electrical products, especially when children are present, basic safety precautions should always be followed, including the following:

DANGER:
To reduce the risk of electrocution:

  • Do not use it while bathing.
  • Do not place or store the product where it can fall or be pulled into a tub or sink.
  • Do not place in or drop into water or other liquid.
  • Do not reach for this product if it has fallen into the water. Unplug from the electrical outlet immediately.
  • Do not handle the user-supplied USB wall charger with wet hands.
  • Do not place or drop the user-supplied USB wall charger into water or other liquid.
  • Check the charging cord and user-supplied USB wall charger for damage before the first use and during the life of the product.

WARNING:
To reduce the risk of burns, electrocution, fire, or injury to persons:

  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Children should be supervised to ensure that they do not play with the appliance.
  • Use this product only as indicated in these instructions or as recommended by your dental professional.
  • Only use brush heads and accessories that are recommended by Water Pik, Inc.
  • Do not use this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into any liquid. Contact Water Pik, Inc. at 1- 800-525-2774 or visit www.waterpik.com.
  • Keep the charging cord and user-supplied USB wall charger away from heated surfaces.
  • Do not use outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered.
  • Do not expose the battery or appliance to excessive temperatures.
  • A user-supplied USB-A wall charger (power adapter), safety certified (IPX4, Class II) and with a rated output of 5.0 VDC, 1.0 A Max must be used to charge this device.
  • Do not plug this device into a voltage system that is different from the voltage system specified on the device or charger.
  • Unplug USB wall charger when not in use.
  • If your physician advised you to receive antibiotic premedication before dental procedures, you should consult your dental professional before using this product or any other oral hygiene aid.
  • Remove any oral jewelry prior to use of this product.
  • Do not use if you have an open wound on your tongue or in your mouth.
  • There are no consumer serviceable electrical parts in this product and it does not require maintenance.
  • If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.

SAVE THESE INSTRUCTIONS

SYMBOLS
The following symbols may appear on your product and/or packaging. Some of these symbols may not be relevant in your region and are listed for information purposes only.

WaterPik-STW-Sensonic-Toothbrush-fig- \(1\)

PRODUCT DESCRIPTION

Sensonic™ Toothbrush

  1. Sensonic™ Toothbrush Brush Head
  2. Toothbrush power button
  3. LED charge indicator
  4. Toothbrush mode button
  5. LED mode indicator
  6. Charging puck
  7. USB charging cable
  8. Toothbrush travel case

Brush Heads
Sensonic™ Toothbrush Brush Heads*

GETTING STARTED WITH YOUR SENSONIC™ TOOTHBRUSH

Charging

Charging the Sensonic™ Toothbrush
Charge for 4 hours before first use. The light ring will flash on the handle while charging. When fully charged all lights will shut off. Light ring will glow red when battery is running low. A full charge will last for approximately 2 weeks of typical use (2 minutes of brushing twice a day).

Note: Refer to the IMPORTANT SAFEGUARDS section for the required USB wall charger specifications.

Modes

  • Clean: Outstanding everyday cleaning performance.
  • Stain Removal: Gently removes surface stains.
  • Gum Massage: Gently enhances gum stimulation.

Sensonic™ brushing

  • Slide the brush head onto the handle and push it down firmly.
  • Place the brush head into your mouth before turning the unit on.
  • Select mode by pressing the mode button.
  • For best results, position the brush along the gumline at a 45-degree angle.
  • Use light pressure with a small, slow back-and-forth motion covering one or two teeth at a time.
  • Quad Timer: The Toothbrush will create a short pause every 30 seconds, to remind you to move to the next quadrant of your mouth.
  • 2-Minute Timer: The brush will automatically shut off after 2 minutes of run time.

Bristles change from green to yellow when time to replace. (For optimal performance replace brush heads every 3 months.)

CARE OF YOUR SENSONIC™ TOOTHBRUSH

Cleaning
  1. After each use, turn off unit, remove the brush head from the handle and rinse brush head under running water.
  2. Wipe the handle dry after each use.
  3. Periodically, clean the charger puck, first unplugging the unit and then wiping with a damp cloth.
Service Maintenance

Waterpik® electric toothbrushes have no consumer serviceable electrical items and do not require routine service maintenance. For all parts and accessories go to www.waterpik.com. You may also call our toll- free customer service number at 1-800-525-2774. Refer to the serial and model numbers in all correspondence. These numbers are located on the base or handle of your toothbrush.

Still have questions? Go to www.waterpik.com.

BATTERY CARE, DISPOSAL/RECYCLING AND BATTERY REMOVAL

Battery Care

  • If the toothbrush is to be stored for an extended period of time (six months or more), be sure to fully charge it prior to storage.
  • Do not expose the battery or appliance to excessive temperatures.

Disposal/Recycling
This product contains a rechargeable lithium-ion battery. The battery is not replaceable. At the end of product life, do not dispose of it in household garbage or recycling bins. Please recycle it at your nearest recycling center or take it to a hazardous waste collection point to comply with local and state regulations.

WaterPik-STW-Sensonic-Toothbrush-fig- \(11\)

Please contact your local waste administrative department for any questions.

NOTE: The rechargeable battery is not replaceable, remove only at the end of product life. This process is not reversible and voids the product warranty.

Battery Removal
To remove the rechargeable battery for recycling, please discharge the battery fully before removing it.

Observe basic safety precautions when you follow the procedure below. Be sure to protect your eyes, hands, fingers, and the surface on which you work.

  1. Run down the battery by operating the BRUSH button until the motor does not run.
  2. Obtain a towel or cloth, hammer, flat-head screwdriver, and wire cutters.
  3. Remove and discard the brush head. Cover the handle entirely with a towel or cloth.
  4. Clamp the top of the handle against your work surface with one hand and strike the handle housing around the bottom perimeter on all sides to release the end cap latch. Continue striking and rotating the handle until the end cap releases.
  5. Remove the internal components by turning the handle upside down, then un-latch the plastic tabs and slide the chassis from the outer housing.
  6. The internal components should slide out when the handle is positioned upside down. If this does not occur, repeat steps 5 and 6 until the components are released.
  7. Remove the battery from the chassis. Cut the battery wires one at a time with the wire cutters.
  8. Recycle and dispose of the battery properly. The remaining product pieces should be discarded appropriately.

LIMITED TWO-YEAR WARRANTY

Limited Two Year Warranty
Water Pik, Inc. warrants to the original consumer of this new product that it is free from defects in materials and workmanship for 2 years from the date of purchase. Consumer will be required to submit the original purchase receipt as proof of purchase date and if requested, the entire product, to support a warranty claim. Water Pik, Inc. will replace at its discretion the product, provided the product has not been abused, misused, altered or damaged after purchase, was used according to instructions, and was used only with accessories or consumable parts approved by Water Pik, Inc. This limited warranty excludes accessories or consumable parts such as tips, etc. Use with improper voltage will damage product and VOID warranty.

This warranty gives you specific legal rights. You may also have other rights that vary, depending on the law in your place of residence.

WATER PIK, INC. DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES TO THE EXTENT PERMITTED BY LAW INCLUDING, BUT NOT LIMITED TO, ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ALL IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. SOME STATES OR PROVINCES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE MAY NOT APPLY TO YOU.

FCC STATEMENT

FOR USA ONLY
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by Water Pik, Inc. could void the user’s authority to operate the equipment.

NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Limitation of Liability
This limited warranty is your sole remedy against Water Pik, Inc. and it shall not be liable for any damages, whether direct, indirect, incidental, special, consequential, exemplary or otherwise, including but not limited to property damage, arising out of any theory of recovery, including statutory, contract or tort.

Arbitration
BINDING ARBITRATION AND WAIVER OF RIGHT TO ASSERT MATTERS IN COURT AND RIGHT TO JURY TRIAL.

By purchasing, installing, or using this product you agree that any controversy or claim arising out of or relating to your purchase, use, modification, installation, or removal of this product shall be settled by binding arbitration. The arbitrator’s decision will be final and binding. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction over the matter. Further, you agree that you will not have the right to litigate any claim arising out of or in relation to your purchase, use, modification, installation, or removal of this product in any court or to have a jury trial on that claim.

Arbitration of any matters shall be administered by the American Arbitration Association and conducted by one arbitrator in accordance with the consumer arbitration rules of the American Arbitration Association in effect at the time of filing of the demand. The venue for all such arbitrations shall be Colorado and any such arbitration shall be subject to the Federal Arbitration Act and Colorado law.

WAIVER OF RIGHT TO PARTICIPATE IN CLASS ACTIONS OR PURSUE CLAIMS IN A REPRESENTATIVE CAPACITY.

Further, by purchasing, installing, or using this product you agree that arbitration must be on an individual basis. This means neither you, nor we, may join or consolidate claims in arbitration by or against other purchasers or users of water pik products or the general public. Additionally, you may not litigate in court or arbitrate any claims as a representative or member of a class or in a purported representative capacity on behalf of the general public, other purchasers or users of this product, other persons or entities similarly situated, or in a private attorney general capacity.

Water Pik, Inc., a subsidiary of Church & Dwight Co., Inc.

Designed and tested in the USA.
Diseñada y evaluada en los EE. UU. Hecho en China.

FN 20032607-F AA
©2023 Water Pik, Inc.

References

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