ezviz UD15298B EU14 C4W Security Camera User Guide

June 13, 2024
ezviz

ezviz UD15298B EU14 C4W Security Camera

Product Information

The product is manufactured by Hangzhou EZVIZ Software Co., Ltd. It is a user manual for the product and contains instructions for using and managing the product. The manual provides information in the form of pictures, charts, images, and other descriptions to help users understand the product better. The information in the manual is subject to change due to firmware updates or other reasons. The latest version of the manual can be found on the EZVIZ website (http://www.ezvizlife.com).

Product Usage Instructions

  1. Read the manual carefully before using the product.
  2. Ensure that you have the necessary permissions from EZVIZ to reproduce, change, translate, or distribute the manual.
  3. The product is designed for use in restricted access locations. Do not touch the outer surface of the product as it may be hot.
  4. Make sure to comply with the safety instructions provided in the manual.
  5. If you have any technical inquiries or need assistance, you can contact EZVIZ customer service by telephone or email.

Please note that the above instructions are a summary and it is important to refer to the complete user manual for detailed usage instructions and safety guidelines.

Box Contents

Basics

Name/Description

IR Light

  • The IR Light turns on in the poor light conditions automatically, which makes the image more clear.

LED Indicator

  • Solid Red : Camera is starting up.
  • Slowly Flashing Red: Wi-Fi connection has failed.
  • Fastly Flashing Red: Camera exception (e.g. microSD card error).
  • Solid Blue : Video is being viewed or played back in EZVIZ App.
  • Fastly Flashing Blue: Camera is ready for Wi-Fi connection.
  • Slowly Flashing Blue: Camera is running properly.

microSD Card

  • MicroSD Card should be purchased separately.
  • Initialize the card in the EZVIZ app before using it.

RESET Button

  • Hold for 5 seconds to restart and reset all parameters to default.

Operations

Power on the Camera

  • Option 1 For the Wi-Fi Camera Power on the camera by connecting to the power outlet with power cable.
  • Option 2 For the PoE (Power over Ethernet) Camera Power on the camera by connecting to a PoE switch (purchased separately) using a network cable.

Option 1

Option 2

Camera Setup

  1. Create a user account
    • Connect your mobile phone to Wi-Fi.
    • Download and install the EZVIZ app by searching “EZVIZ” in App Store or Google Play™.
    • Launch the app and register an EZVIZ user account following the start-up wizard.
  2. Add a camera to EZVIZ
    • Log in the EZVIZ app.
    • In the Home screen, tap “+” on the upper-right corner to continue.
    • Scan the QR Code on the cover of this manual or on the body of the camera.
    • Follow the EZVIZ app wizard to finish Wi-Fi configuration.
    • For the Wi-Fi camera, the wired network connection is supported as well. Connect the camera to the router with a network cable.

Mounting (Optional)

The camera can be mounted on the wall or ceiling. Here we take wall mounting as an example. Make sure the wall/ceiling is strong enough to withstand three times the weight of the camera and the mounting.

  1. Install the Base
    • Place the drill template onto the surface you have chosen to mount the camera.
    • (For the cement wall/ceiling only) Drill screw holes according to the template, and insert three anchors.
    • Use three metal screws to fix the camera base according to the template.
    • Please tear up the drill template after the mounting plate is installed if needed.

Install the Camera

Mount the camera to the mounting plate. Turn it clockwise until it is fixed.
For side wiring

For top wiring

Install the waterproof kit (Optional)

  • If the camera is installed outdoors or in a humid environment, please use the waterproof kit.
  • For the following steps, you need to cut off the network plug, and then re-wire.

Please turn to a professional person if you need help.

  1. Cut off one side of the network cable (A).
  2. Put the A side through the nut, the gasket, and the endcap.
  3. onnect a new network plug with the cable (A).
  4. Insert the gasket to the network interface of the camera.
  5. Insert the network plug into the network interface of the camera.
  6. Insert the gasket into the encap, and tighten up the encap and lock nut.
  7. Connect the B side with the LAN interface of the router or PoE switch.

Adjust the Surveillance Angle

For detailed information, please refer to www.ezviz.com.

INFORMATION FOR PRIVATE HOUSEHOLDS

  1. Separate collection of waste equipment: Electrical and electronic equipment that has become waste is referred to as waste equipment. Owners of waste equipment must dispose of it separately from unsorted municipal waste. In particular, waste equipment does not belong in household waste, but in special collection and return systems.
  2. Batteries and rechargeable batteries as well as lamps: Owners of waste equipment shall, as a rule, separate waste batteries and rechargeable batteries that are not enclosed in the waste equipment, which can be removed from the waste equipment without being destroyed, from the waste equipment before handing them in at a collection point. This does not apply if waste equipment is prepared for reuse with the participation of a public waste management authority.
  3. Options for returning waste equipment: Owners of waste equipment from private households can return it free of charge to the collection points of the public waste management authorities or to the take-back points set up by manufacturers or distributorswithin the meaning of the Electrical and Electronics Equipment  Law. Stores with a sales area of at least 400 m² for electrical and electronic equipment and those grocery stores with a total sales area of at least 800 m² that offer electrical and electronic equipment several times a year or on a permanent basis and make it available in the market are required to take it back. This also applies in the case of distribution using means of distance communication, if the storage and shipping areas for electrical and electronic equipment are at least 400 m² or the total storage and shipping areas are at least 800 m². Distributors shall, in principle, ensure take-back by providing suitable return facilities at a reasonable distance from the respective end user. The possibility of returning waste equipment free of charge exists for distributors who are obliged to take it back, among other things, if a new similar device that essentially fulfills the same functions is delivered to an end user.
  4. Privacy Notice: Waste equipment often contains sensitive personal data. This applies in particular to devices of information and telecommunications technology such as computers and smartphones. In your own interest, please note that each end user is responsible for deleting the data on the waste equipment to be disposed of.
  5. Meaning of the symbol “crossed-out wheelie bin”: The symbol of a crossed-out wheelie bin regularly depicted on electrical and electronic equipment indicates that the respective device is to be collected separately from unsorted municipal waste at the end of its service life.

COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd.. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, and graphs are the properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”). This user manual (hereinafter referred to as “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make  any warranties, guarantees or representations, express or implied, regarding to the Manual.
About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts, images, and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the ™ website (http://www.ezvizlife.com). Revision Record New release – January 2019 Trademarks Acknowledgement and other EZVIZ’s trademarks and logos are the properties of EZVIZ in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT. EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER PREVAILS.

FCC

Regulatory Information
FCC Information
This Camera complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This Camera may not cause harmful interference, and
  2. This Camera must accept any interference received, including interference that may cause undesired operation.

Note: This product has been tested and found to comply with the limits for a Class B digital Camera, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.
    Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body. This Camera complies with Industry Canada licence-exempt RSS standard(s).

Operation is subject to the following two conditions:

  1. this Camera may not cause interference, and
  2. this Camera must accept any interference, including interference that may cause undesired operation of the Camera.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by  Industry Canada. To reduce potential radio interference to other users, the antennatype and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
EU Conformity Statement
This product and – if applicable – the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the Radio Equipment Directive 2014/53/EU, the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info. 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info.
EC DECLARATION OF CONFORMITY
Hereby, Hangzhou EZVIZ Software Co., Ltd . declares that the radio equipment type [CS-CV228] is in compliance with Directive 2014/53/EU. The full text of the EC DECLARATION OF CONFORMITY is available at the following web link: http://www.ezvizlife.com/declaration-of-conformity.

Safety Instruction

90: THE EQUIPMENT FOR RESTRICTED ACCESS LOCATIONS, AND OUTER SURFACE OF PRODUCT HAVE OR
WARNING
HOT SURFACE DO NOT TOUCH MARKING. Due to the product shape and dimension, the name and address of the importer/ manufacturer are printed on the package.

CONTACT

Customer Service

  • For more information, please visit www.ezvizlife.com

  • Need help?

  • Contact us Telephone: +31 20 204 0128

  • Technical Inquires Email: support.eu@ezvizlife.com.

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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