EZVIZ C6Wi Security Camera User Manual

EZVIZ C6Wi Security Camera

Product Information

The product is a camera manufactured by Hangzhou EZVIZ Software Co., Ltd. It comes with various features and components to provide security surveillance. The camera is designed to be connected to the internet and controlled through the EZVIZ app. It has LED indicators, a speaker, a microphone, a power port, an Ethernet port, and a micro SD card slot for storage.

Product Using Instructions

Basics

The camera has a lens, LED indicator, microphone, and speaker. The LED indicator provides different status indications such as starting up, Wi-Fi connection status, device exceptions, and more. The camera also has an Ethernet port, power port, and a micro SD card slot for storage.

Power-on

To power on the camera, connect it to a power source. The LED indicator will turn fast-flashing blue, indicating that the camera is powered on and ready for Wi-Fi configuration.

Create an EZVIZ User Account

1. Connect your mobile phone to Wi-Fi.
2. Search for the EZVIZ app in the App Store or Google Play Store. Download and install the app.
3. Launch the app and follow the start-up wizard to create and register an EZVIZ user account.

Connect to the Internet

Wireless Connection

1. Log in to your EZVIZ account in the app.
2. On the Home screen, tap the “+” icon on the upper-right corner to go to the Scan QR Code interface.
3. Scan the QR code on the bottom of the camera.
4. Follow the EZVIZ app wizard to finish Wi-Fi configuration.

If the camera fails to connect to your Wi-Fi network or you want to select another Wi-Fi network, hold the Reset button for 5 seconds.

Note: The specific model mentioned in the user manual is CS-C6Wi or CS- C6W, and the camera supports both 2.4G and 5G Wi-Fi signals.

COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd.. ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”). This user manual (hereinafter referred to as “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual

The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the website (http://www.ezviz.com).

Revision Record

New release – January, 2019

Trademarks Acknowledgement

and other EZVIZ’s trademarks and logos are the properties of EZVIZ in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT. EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS.

REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER PREVAILS.

Safety Instruction

• Due to the product shape and dimension, the name and address of the importer/manufacturer are printed on the package.

Customer Service

• For more information, please visit www.ezviz.com.
• Need help? Please visit “www.ezviz.com/inter/page/contact-us” for our local contact details.

Package Contents

• The device appearance is subject to the actual one you have bought.

Basics

LED Indicator

• Solid Red: Starting up.
• Slow-flashing Red: Wi-Fi connection failed.
• Fast-flashing Red: Device exception (e.g. Micro SD card error).
• Slow-flashing Blue: Running properly.
• Fast-flashing Blue: Ready for the Wi-Fi connection.
• Solid Blue: Video is being viewed or played back in EZVIZ App.
• Slow-flashing Amber: Privacy mode is enabled.
• Fast-flashing Amber: Alarming.

Micro SD Card Slot

• After installing the Micro SD card, you should initialize the card in the EZVIZ app before using it.

Reset Button

• Hold for 5 seconds to restart and set all parameters to default.

Interfaces of different devices are disatributed in different locations, please refer to the material objects for details.

Power-on

• The LED turning fast-flashing blue indicates that the camera is powered on and ready for Wi-Fi configuration.

Create an EZVIZ user account

Step 1

• Connect your mobile phone to Wi-Fi.

Step 2

• Search for “EZVIZ” in the App Store or Google Play.
• Download and install the EZVIZ app.
• Launch the app.

Step 3

• Create and register an EZVIZ user account by following the start-up wizard.

Connect to the Internet

Model /Wi-Fi Signal

• CS-C6Wi: 2.4G Wi-Fi
  • 5G Wi-Fi
• CS-C6W: 2.4G Wi-Fi

Wireless Connection: Connect the camera to Wi-Fi.

Step 1

• Log in to your EZVIZ account.

Step 2

• On the Home screen, tap “+” on the upper-right corner to go to the Scan QR Code interface.

Step 3

• Scan the QR code on the bottom of the camera.

Step 4

• Follow the EZVIZ app wizard to finish Wi-Fi configuration.

Hold the Reset button for 5s in any of the following cases:

1. The camera fails to connect to your Wi-Fi network.
2. You want to select another Wi-Fi network.

_ Wired Connection: _Connect the camera to a router.

Step 1

• Connect the camera to the LAN port of your router with the Ethernet cable.

Step 2

• Log in to your account using the EZVIZ app.

Step 3

• On the Home screen, tap “+” on the upper-right corner to go to the Scan QR Code interface.

Step 4

• Scan the QR code on the body of the camera.

Step 5

• Follow the wizard to add the camera to the EZVIZ app.

Installation (Optional)

• Make sure the wall/ceiling is strong enough to withstand three times the weight of the camera. Here we take ceiling mounting as an example.

Step 1: Install the Micro SD Card (Optional)

• Insert the micro SD card (sold separately) into the card slot as shown in the figure below.

Step 2: Install the Base

Step 3: Install the camera

• Mount the camera to the base, and turn it clockwise until it is fixed.

EZVIZ Connect

Use Amazon Alexa

These instructions will enable you to control your EZVIZ devices with Amazon Alexa. If you run into any difficulties during the process, please refer to Troubleshooting.

Before you start, make sure that

1. EZVIZ devices are connected to the EZVIZ app.
2. In the EZVIZ app, turn off the “Image Encryption” in the Device Settings page.
3. You have an Alexa-enabled device (i.e Echo Spot, Echo-Show, All-new Echo-Show, Fire TV (all generations), Fire TV stick (second generation only), or Fire TV Edition smart TVs).
4. The Amazon Alexa app is already installed on your smart device, and you have created an account.

To Control EZVIZ devices with Amazon Alexa

1. Open the Alexa app and select “Skills and Games” from the menu.
2. On the Skills and Games screen, search for “EZVIZ”, and you will find “EZVIZ” skills.
3. Select your EZVIZ device’s skill, then tap ENABLE TO USE.
4. Enter your EZVIZ username and password, and tap Sign in.
5. Tap the Authorize button to authorize Alexa to access your EZVIZ account, so that Alexa can control your EZVIZ devices.
6. You will see “EZVIZ has been successfully linked”, then tap DISCOVER DEVICES to allow Alexa to discover all your EZVIZ devices.
7. Go back to Alexa app menu and select “Devices”, and under devices you will see all your EZVIZ devices.

Voice Command

• Discover a new smart device via the “Smart Home” menu in the Alexa app or the Alexa Voice Control function. Once the device is found, you can control it with your voice. Speak simple commands to Alexa.

Your device’s name for example: “show xxxx camera,” can be modified in the EZVIZ app. Every time you change the name of the device, you will need to discover the device again to update the name.

Troubleshooting

• What do I do if Alexa fails to discover my device?
  • Check if there are any Internet connecting problems.
  • Try to reboot the smart device and re-discover the device on Alexa.
• Why does the device’s status Show “Offline” on Alexa?
  • Your Wireless connection might have been lost. Reboot the smart device, and re-discover on Alexa. Internet access on your router could be unavailable. Check if your router is connected to the Internet and try again.

For details about countries that support the using of Amazon Alexa, see its official website.

Use Google Assistant

• With the Google Assistant, you can activate your EZVIZ device and watch live by speaking Google Assistant voice commands.

The following devices and apps are required:

1. A functional EZVIZ app.
2. In the EZVIZ app, turn off the “Image Encryption” and turn on the “Audio” in the Device Settings page.
3. A TV with functional Chromecast connecting to it.
4. The Google Assistant app on your phone.

To get started, please follow below steps:

1. Set up the EZVIZ device and make sure it works properly on the app.
2. Download the Google Home app from the App Store or Google Play Store and log into your Google account.
3. On the Myhome screen, tap “+” on the upper-left corner, and select “Set up device” from the menu list to go to the Set up interface.
4. Tap “Works with Google”, and search for “EZVIZ”, where you will find “EZVIZ” skills.
5. Enter your EZVIZ username and password, and tap Sign in.
6. Tap the Authorize button to authorize Google to access your EZVIZ account, so that Google can control your EZVIZ devices.
7. Tap “Return to app”.
8. Follow the above steps to complete the authorization. When synchronization is completed, EZVIZ service will be listed under your list of services. To see a list of compatible devices under your EZVIZ account, tap on the EZVIZ service icon.
9. Now try some commands. Use the name of the camera that you created when you set up the system.

Users can manage devices as a single entity or in a group. Adding devices to a room allows users to control a group of devices at the same time using one command.
See the link for more information: https://support.google.com/googlehome/answer/7029485?co=GENIE.Platform%3DAndroid&hl=en

For detailed information, please visit www.ezviz.com/eu.

INFORMATION FOR PRIVATE HOUSEHOLDS

1. Separate collection of waste equipment: Electrical and electronic equipment that has become waste is referred to as waste equipment. Owners of waste equipment must dispose of it separately from unsorted municipal waste. In particular, waste equipment does not belong in household waste, but in special collection and return systems.
2. Batteries and rechargeable batteries as well as lamps: Owners of waste equipment shall, as a rule, separate waste batteries and rechargeable batteries that are not enclosed in the waste equipment, which can be removed from the waste equipment without being destroyed, from the waste equipment before handing them in at a collection point. This does not apply if waste equipment is prepared for reuse with the participation of a public waste management authority.
3. Options for returning waste equipment: Owners of waste equipment from private households can return it free of charge to the collection points of the public waste management authorities or to the take-back points set up by manufacturers or distributors within the meaning of the Electrical and Electronics Equipment Law. Stores with a sales area of at least 400 m² for electrical and electronic equipment and those grocery stores with a total sales area of at least 800 m² that offer electrical and electronic equipment several times a year or on a permanent basis and make it available in the market are required to take it back. This also applies in the case of distribution using means of distance communication, if the storage and shipping areas for electrical and electronic equipment are at least 400 m² or the total storage and shipping areas are at least 800 m². Distributors shall, in principle, ensure take-back by providing suitable return facilities at a reasonable distance from the respective end user. The possibility of returning waste equipment free of charge exists for distributors who are obliged to take it back, among other things, if a new similar device that essentially fulfills the same functions is delivered to an end user.
4. Privacy Notice: Waste equipment often contains sensitive personal data. This applies in particular to devices of information and telecommunications technology such as computers and smartphones. In your own interest, please note that each end user is responsible for deleting the data on the waste equipment to be disposed of.
5. Meaning of the symbol “crossed-out wheelie bin”: The symbol of a crossed-out wheelie bin regularly depicted on electrical and electronic equipment indicates that the respective device is to be collected separately from unsorted municipal waste at the end of its service life.

References

• VIZ | The Best in Manga, Anime & Global Entertainment
• EZVIZ - Creating Easy Smart Homes
• EZVIZ - Creating Easy Smart Homes
• Contact EZVIZ

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