Adtran SDG PlumeOS 1.4.21.12-2 Service Router Gateways User Guide

Adtran SDG PlumeOS 1.4.21.12-2 Service Router Gateways

Product Information

• Product Name: SDG PlumeOS 1.4.21.12-2
• Release Notes: 6POSRN142112-40A May 2022

The SDG PlumeOS 1.4.21.12-2 is a firmware release for Adtran’s Service Defined Gateway (SDG) products. It is a system release that introduces new features and addresses customer issues found in previous code releases. The release is considered generally available code and has undergone internal testing to ensure its readiness for general use.

Adtran’s Support Community, located at https://supportcommunity.adtran.com, provides additional documentation such as configuration guides, white papers, data sheets, and more.

Supported Platforms

Platform

Adtran’s SDG 1.4.21.12-2 PlumeOS release Product Usage Instructions

Step 1: Upgrading Firmware

To upgrade the firmware of your SDG PlumeOS device, follow these steps:

1. Download the latest firmware version from Adtran’s Support Community.
2. Access the administration interface of your SDG device.
3. Navigate to the Firmware Upgrade section.
4. Select the downloaded firmware file.
5. Initiate the firmware upgrade process and wait for it to complete.

Step 2: Verifying the Version

After upgrading the firmware, you can verify the version by following these steps:

1. Access the administration interface of your SDG device.
2. Navigate to the System Information or Device Status section.
3. Look for the firmware version information.
4. Compare it with the PlumeOS 1.4.21.12-2 release.

Restoring the Factory Defaults

If you need to restore the factory defaults of your SDG PlumeOS device, perform the following steps:

1. Access the administration interface of your SDG device.
2. Navigate to the Factory Reset or System Reset section.
3. Select the option to restore factory defaults.
4. Confirm the action and wait for the device to reboot.

Warranty and Contact Information

For warranty information and contact details, please refer to the Warranty and Contact Information section in the user manual or contact Adtran directly.

To the Holder of this Document

The contents of this manual are current as of the date of publication. Adtran reserves the right to change the contents without prior notice.

Trademark Information

“Adtran” and the Adtran logo are registered trademarks of Adtran, Inc. Brand names and product names included in this document are trademarks, registered trademarks, or trade names of their respective holders.

Disclaimer of Liability

The information or statements given in this document concerning the suitability, capacity, or performance of the mentioned hardware or software products are given “as is”, and any liability arising in connection with such hardware or software products shall be governed by Adtran’s standard terms and conditions of sale unless otherwise set forth in a separately negotiated written agreement with Adtran that specifically applies to such hardware or software products. To the fullest extent allowed by applicable law, in no event shall Adtran be liable for errors in this document for any damages, including but not limited to special, indirect, incidental or consequential, or any losses, such as but not limited to loss of profit, revenue, business interruption, business opportunity or data, that may arise from the use of this document or the information in it. Be advised that certain security risks are inherent in the use of any telecommunications or networking equipment, including but not limited to, toll fraud, Denial of Service (DoS) attacks, loss or theft of data, and the unauthorized or illegal use of said equipment. ADTRAN OFFERS NO WARRANTIES, EITHER EXPRESSED OR IMPLIED, REGARDING THE PREVENTION, DETECTION, OR DETERRENCE OF TOLL FRAUD, NETWORKING ATTACKS, OR UNAUTHORIZED, ILLEGAL, OR IMPROPER USE OF ADTRAN EQUIPMENT OR SOFTWARE. THEREFORE, ADTRAN IS NOT LIABLE FOR ANY LOSSES OR DAMAGES RESULTING FROM SUCH FRAUD, ATTACK, OR IMPROPER USE, INCLUDING, BUT NOT LIMITED TO, HUMAN AND DATA PRIVACY, INTELLECTUAL PROPERTY, MATERIAL ASSETS, FINANCIAL RESOURCES, LABOR AND LEGAL COSTS. Ultimately, the responsibility for securing your telecommunication and networking equipment rests with you, and you are encouraged to review documentation regarding available security measures, their configuration and implementation, and to test such features as is necessary for your network.

 Introduction

The PlumeOS 1.4.21.12-2 firmware release for Adtran’s Service Defined Gateway (SDG) products is a system release that adds new features and addresses customer issues uncovered in previous code releases.
The release is generally available code. Results obtained during internal testing have been evaluated and the code has been determined to be ready for general availability. Caveats discovered during testing but not addressed in this build are listed in Errata on page 5.
Configuration guides, white papers, data sheets, and other documentation can be found on Adtran’s Support Community, https://supportcommunity.adtran.com. The contents of these release notes will focus on the platforms listed in Supported Platforms on page 4.

Supported Platforms

Table 1 lists the platforms that are supported in Adtran’s SDG 1.4.21.12-2 PlumeOS release.

Table 1. Supported Platforms

NOTE
Mosaic Device Manager (MDM) and Mosaic Home Analytics (MHA) customers must ensure that ACS instances are updated with the latest drivers.

Features and Enhancements

This section highlights the major features, commands, and behavioral changes for all SDG products running PlumeOS 1.4.21.12-2.

• PLOS-159 Added support for a static password for administrative users.
• PLOS-165 Added support for the show route command to the administrative CLI.
• PLOS-169 Improved IPerf speed test results for Dynamic Host Control Protocol (DHCP) configurations.

Fixes

This section highlights major bug fixes in the PlumeOS 1.4.21.12-2 release.

• PLOS-96 Fixed an issue in which the Internet was not reachable after a system reboot or firmware upgrade.
• PLOS-139 Fixed an issue in which the default ACS URL was changed after performing a factory reset.
• PLOS-160 Fixed an issue in which the default web page displayed file system links instead of the expected links.
• PLOS-174 Fixed an issue in which the Clean up stale hostapd/wap_supplicant socket was not functioning correctly.
• PLOS-175 Fixed an issue in which Radar Detect was not functioning properly.
• PLOS-177 Fixed an issue in which the WAN IP address was not reported correctly to the ACS.
• PLOS-179 Fixed an issue in which there was no differentiation between PPPoE and DHCP in the Software Version field of the management API.
• PLOS-182 Fixed an issue in which the Reset button did not function properly.
• PLOS-192 Fixed an issue in Kernel-5.4 which caused both Support and Root users to not be able to log into the system.
• PLOS-355 Fixed an issue in which DNS proxy was not functioning correctly for WiFi or LAN clients.

Errata

The following is a list of errata that still exist int he PlumeOS 1.4.21.12-02 firmware release.

• SDGP-15 The WPS button on the device is non-functional. WPS is not supported in this release.
• SDGP-14 The Plume Cloud incorrectly shows that the device supports uPnP, although it does not.
• PLOS-521 Optimizations from the Plume Cloud are not always processed, leading to inefficient power/channel settings.
• PLOS-518 When operating in PPPoE mode, some devices may request two separate PPPoE sessions.
• PLOS-513 In some cases, the Log Pull certificate can expire, causing log pulls to fail to upload to the Plume Cloud.
• PLOS-488 Booted and Uptime values are not displayed for PlumeOS SDGs in Plume Frontline.
• PLOS-429 The PlumeOS version string does not always display correctly in the Plume Cloud.
• PLOS-398 All devices reboots may not be properly reported to the Plume Cloud, causing the Plume Reboot Time Machine value to contain incorrect data.
• PLOS-388 The Watchdog timer may not always properly fire on Watchdog events, causing unexplained device reboots.
• PLOS-382 In some cases, radar detection for DFS does not function correctly.
• PLOS-381 In some cases, multiple LAN clients cannot saturate the 2.5 GHz link fully with traffic.
• PLOS-370 In some cases, an SSID is broadcast during initial device connection until the unit is connected to the Plume Cloud.
• PLOS-327 In some cases, full wireless capabilities are not being advertised to clients, which can cause poor wireless performance.
• PLOS-305 The TR0-69 process can intermittently hang, causing the unit to fail to communicate to the cloud.
• PLOS-301 A specified ACS URL can, in some cases, not persist through a device reboot.
• PLOS-218 With Plume Guard enabled, firewall rules will be intermittently changed, causing some devices (such as wireless cameras) to stop functioning.
• PLOS-213 In some cases, multiple instances of DHCPv6 clients can run simultaneously and cause multiple IPv6 addresses to be pulled.

Upgrade Instructions

Upgrading Adtran’s SDG products to the latest version of software is outlined in the following sections.

Step 1: Upgrading Firmware
All PlumeOS software must be managed via TR-69 upgrades. For information on performing the upgrade via Mosaic Device Manager (MDM), refer to the Updating Firmware article included in the MDM online help for specific instructions.

Step 2: Verifying the Version
SDG software versions can be verified either via the ACS or by using the Plume Frontline tool. Instructions for both methods are provided in this section.

Verifying Software Version Using the ACS
To verify the SDG software version using the ACS, follow these steps:

1. Log into the ACS URL (https://.smartrg.com), using your specific customer instance name and your login credentials.
2. Enter the device serial number (or subscriber associated with the device) into the Find Subscriber or Device search bar and select the magnifying glass to execute the search.

3. Once the device is located, select the device link to open the Device page. The Firmware Version is displayed in the middle of the menu.

Verifying Software Version Using Plume Frontline
To verify the SDG software version using Plume Frontline, follow these steps:

1. Access the Frontline tool by entering the following address in your browser https://portal.plume.com/home, and then log in using your login credentials.
2. Navigate to the Applications menu, and select Frontline Tier 1. In the resulting search bar, enter your Plume account or node ID (for example, [email protected]).
3. Once the account page is displayed, select Pods and Nodes from the menu on the left.
4. In the Pods and Nodes menu, locate your specific pod and you can view your Firmware Vers directly under the Device Type (as shown in the image below).

 Restoring the Factory Defaults

To restore the factory default settings to your device, press and hold the Reset button on the device for 30 seconds. Do not hold the button for longer than 55 seconds, as that will cause the device to roll back to the last bootable firmware version.

Warranty and Contact Information

Warranty information can be found online by visiting www.adtran.com/warranty- terms.
To contact Adtran, choose one of the following methods:

Customer Care
From within the U.S.: (888) 4ADTRAN ((888)-423-8726)
From outside the U.S.: +1 (256) 963-8716

Technical Support
Support Community: www.supportcommunity.adtran.com
Product Support: www.adtran.com/support

Training
Email: [email protected]
Adtran University: www.adtran.com/training

Sales
For pricing and availability: 1 (800) 827-0807

901 Explorer Boulevard
P.O. Box 140000 Huntsville, AL 35814-4000 Phone: (256) 963-8000
Copyright © 2022 Adtran, Inc. All Rights Reserved.

References

• Support
• Training
• Updating Firmware
• Warranty Information
• Support Center
• Plume Partner Portal
• Plume Partner Portal
• Home - Adtran Support Community
• Home - Adtran Support Community
• Training
• Support
• Training

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