BLUE STAR BWD3TTGA Bottled Water Dispenser User Manual

BLUE STAR BWD3TTGA Bottled Water Dispenser

Product Information

The Bottled Water Dispenser (GA Series) is a machine designed to dispense purified water from 20-liter bottles. It comes in three models:

• Model: BWD3TTGA BWD3FMRGA – B
• Model: BWD3FMCGA BWD3FMRGA – M
• Model: BWD3FMRGA BWD3FMRGA – G

Please note that this machine is only suitable for use with 20-liter bottles and requires purified water.

Product Usage Instructions

1. Ensure that the Bottled Water Dispenser is plugged into a power source.
2. Place a 20-liter bottle filled with purified water on the dispenser.
3. Make sure the bottle is securely positioned on the dispenser.
4. Press the appropriate button or lever on the dispenser to dispense water.
5. Adjust the flow rate according to your preference, if applicable.
6. After use, remove the empty bottle and replace it with a new one if needed.
7. Regularly clean and maintain the dispenser according to the instructions provided in the user manual to ensure optimal performance.

If you have any questions or require assistance, please contact

Blue Star Customer Care:

• Phone: 1860 266 6666/1800 209 1177
• SMS Service: Send a message to 57575
• Email: customerservice@bluestarindia.com

For specific service centers and contact details, please refer to the user manual or visit the Blue Star website.

Letter from the Vice President

Dear Customer,
Congratulations on the purchase of your new Blue Star Bottled Water Dispenser, just one of the many world-class products that we market. This superior product has been engineered for convenient and optimum performance. It has been tested in the factory under actual operating conditions to ensure you years of satisfactory and trouble-free performance. We are confident that time and performance will justify the trust you have placed in this product. This manual will help you get the best out of your Blue Star Bottled Water Dispenser. Please spare some time to go through this manual carefully.

In the unlikely event of your running into a problem, kindly check the Troubleshooting Chart to diagnose the possible cause and take necessary steps. However, do not hesitate to approach your dealer or the nearest Blue Star office, if you require help. The list of Blue Star service offices is given.

I do hope that you will enjoy using your Blue Star Bottled Water Dispenser.

With warm regards,

M Srinivas Reddy
Vice President,
Commercial Refrigeration Business.

Installation & Operation

Operation

1. Tear the label from the bottle.
2. Vertically insert the bottle into the bottle supporter on top of the machine. Don’t plug the power cord or push the heating switch until water runs out from the hot water faucet.
3. Insert the plug to socket, then turn on the switch. Indicators light up accordingly once the machine turns on.
4. Vertically pull out the bottle with two hands when the bottle is empty and then replace it with another bottle of water.
5. The thermostat is factory-set. No need to adjust it by yourself.
6. In case hot (or cold) water is not needed for a long time, turn off the switch accordingly to save power.

Precautions

1. Keep the machine in a dry place and avoid direct sunshine. The back of the machine should be at least 20cm away from the wall. Never put the machine on paper or foam, which may store water that can cause creepage. Never put anything flammable near or besides this machine.
2. Attention: Do not switch on the power supply cord until water runs out from the tap, otherwise some parts can be damaged.
3. This machine must be connected with earthed socket and reliable creepage protection switch.
4. Never use organic liquid as gas to clean the machine. Strictly prohibit using water to wash it.
5. Never turn the machine upside down or lean it to more than 45° angle when moving/handling.
6. Never turn on (off) the machine by plugging (unplugging) the machine. To avoid electrical fire accidents, never increase the length of the power supply cord.
7. This machine should not be turned on until after 3 minutes of turning off the power switch.
8. The thermostat has been factory-set. Do not adjust it by yourself as it can affect the performance of this machine.
9. In case the machine will not be in use for a long time, please pull the plug out from the socket and drain the water in the tank.
10. In case hot (or cold) water is not needed for a long time, turn off the switch accordingly, to save energy.
11. If you are using the refrigerator cupboard for the first time, don’t put anything into the cupboard for an hour. Hot food should be cooled to room temperature before it is placed in the cupboard. Enough space should be left for cool air to circulate.
12. The dispenser is suitable for bottled water only. Use mineral-free water to avoid damage to the heating system.

Operational DOs & DON’Ts

DOs: ( )

• Clean the dirt accumulated over the static condenser every fortnight.
• Choose a bottle with the right type of cap, based on the type of piercing device. Align the bottle cap with the piercing device for smooth piercing.
• Choose the right temperature to avoid overcooling.
• Switch on the machine only after water ows from all the faucets.
• If the power cord is damaged, it must be replaced only with a similar new one, sourced from a local dealer.
• The electricity outlet into which the unit is to be plugged, must have proper and reliable grounding.
• The machine should work under ambient temperature from 15°C to 35°C, relative humidity not higher than 90%.

DON’Ts: ( )

• Don’t keep the unit exposed to direct sunlight.
• Don’t position the unit near expensive furniture or electrical appliances, as water spills can cause serious problems.
• Don’t modify the power plug and don’t use an extension cord. It may lead to overheating and electrical fires.
• Don’t unplug or plug in the power cord to switch the unit off or on.
• Don’t switch on the unit immediately after switching it off; a gap of 3 minutes is required.
• Avoid keeping the unit in excessively heated areas.
• Don’t change the cooling thermostat setting frequently. Please allow the unit to run for 20 minutes between consecutive settings.
• Don’t use bottles filled with hot water and unhealthy hard water.
• Don’t use scouring powder, harsh soap, wax or polish on plastic parts.
• Don’t clean any component, especially plastic parts, with any petroleum products.
• Don’t use a metal scrubber to clean the tank.
• Don’t tilt the unit to more than 45° angle while carrying it.
• Do not pull the faucet, it is push type only.

Maintenance

Completely automatic, the unit requires minimum attention and maintenance. For satisfactory performance, periodical checking and cleaning are necessary.

Cooling Tank
It is essential to drain out water from the cooling tank and flush it once every one or two months. Failure to do this periodically may result in brown stains on the tank which will be difficult to remove at a later stage.

The most convenient time to clean your dispenser is when a bottle is empty. Before you start cleaning the reservoir of your Water Dispenser, it is suggested to have the following items handy:

• Clean rubber gloves, paper towels, or other clean, dry cloth or towels.
• Clean dish-type scrub brush with a long handle to help you to reach the bottom of the reservoir.
• Plastic scrubbing pad. Never use steel wool or other abrasives on your reservoir.
• Measuring spoon, one teaspoon volume: One normal teaspoon to take out mild detergent for cleaning.
• Calibrated container e.g., a bucket: Any container with litre volume measurement marks.
• Non-chloride-based mild cleaning agent/disinfectant. Never use metal scrubbers, scouring powder, harsh soaps, wax or polish on the plastic parts.

Now take the following steps to clean the tank:

• Step One: Unplug the cord. If there is an empty bottle on top of the dispenser, carefully lift off the bottle and store it away. However, if there is water in the bottle, make sure you cap the bottle or cover the bottle top to keep dirt or debris from falling into the bottle.
• Step Two: Once you have removed the bottle, check to see whether there is a removable baffle. If there is one, remove it. Check for a plastic top and remove it.
• Step Three: At this point, you should be able to see inside the reservoir. If there is water remaining in the reservoir, drain it out. If you like, you can save the water for future use.
• Step Four: Prepare a cleaning solution in the calibrated container with a concentration of one teaspoon of mild detergent per liter. The minimum volume prepared should be 3 to 4 liters; some dispenser reservoirs may require a larger volume.
• Step Five: Fill the reservoir with the prepared solution.
• Step Six: Wearing clean rubber gloves, use the scrub brush to clean the inside of the reservoir with the cleaning solution. Wet the same brush again, scrub the baffle and place it upside down in the reservoir, and clean the faucet(s), body, handles, and outlets.
• Step Seven: Let the cleaning solution stand in the reservoir for five minutes.
• Step Eight: Rinse and dry the baffle, drain all the cleaning solution from the dispenser through the faucet(s), and replace the baffle in the reservoir. Using clear and clean water, rinse the reservoir thoroughly, draining water through the faucet(s) several times until there is no evidence of chlorine taste and/or odour. Close it with the plastic top. Plug the dispenser back and allow at least twenty minutes for the water to reach the appropriate temperature.

Now you can dry the outlet of the dispenser, and place a clean, full bottle on top. If you have followed these steps, you’ll have a clean dispenser. Do not use bleach for units with hot water tanks. Use the hot water cleaning procedure only. The suggested frequency for cleaning your dispenser is every change of a bottle or every six weeks.

Static Condenser

• The efficiency of the Water Dispenser is drastically affected if the condenser is clogged with lint or dust.
• To maintain free circulation of air over the condenser, it should be cleaned every fortnight with a small brush.

Long period shutdowns
If the Water Dispenser is to be kept out of service for over a week, or a longer period, shut off the water supply, empty the tank, and remove the bottle from the top. Also, disconnect the plug from the electrical socket.

Troubleshooting Chart

restart unit
•   Wiring or switch defective| •   Rectify and restart unit
Fuse blows upon starting unit| •   Wiring defective| •   Rectify defect and restart unit
There is electrical leakage| • Grounding is not effective| •   Ensure the unit is grounded well
Refrigeration System| Cooling switch off
Compressor does not start| • Compressor defective| •   Switch on
•   Compressor defective| •   Call service personnel
Compressor tries to start with a humming sound but fails or compressor runs for a while but shuts down| •   Voltage low| •   If supply is below 240V +/- 10%, please install voltage stabiliser
•   Relay/Starting capacitor defective| •   Call service personnel
Compressor runs excessively| •   Poor ventilation behind unit| •

the sides and back

•   High ambient temperature| •   It is normal for unit to run continuously at high ambient temperature
Compressor makes too much noise| •   Thermostat not set properly/ defective| • Adjust setting/call service personnel
•   The unit has not been placed on a level surface| •   Place it on a level surface
Water System|

Water does not flow/flows very slowly

| •   Incorrect piercing device and bottle cap combination| • Bottle with cap- in-cap to have rounded piercing device, and bottle with flat cap to have pointed piercing device
•   Airlock in water system| •   Remove airlock by opening
Symptoms| Possible Causes| Suggested Remedy
---|---|---
 | •   Bottle/Reservoir is empty| •   Replace bottle
•   Faucet defective| •   Call service personnel
•   Mineral deposit build-up in tank (for hot water)| •   Call service personnel
Water leaks from unit/faucet| •   Incorrect piercing device and bottle cap combination| • Bottles with cap-in-cap to have rounded piercing devices, and bottles with flat caps to have pointed piercing device
•   Bottle position not correct| •   Place bottle correctly
•   Faucet defective| •   Call service personnel
•   Leakage in water system| •   Call service personnel
•   The bottle is broken| •   Change the bottle

but there is no cooling

| •   Refrigerant leakage| •   Call service personnel
•   Compressor defective| •   Call service personnel

faucet but is not cold enough

| •   Thermostat not set properly/ defective| •   Adjust setting/call service personnel
•   Water consumption is higher| •   Restore consumption to within rated capacity
•   Refrigerant system not functioning properly| •   Call service personnel

faucet but there is no heating

| • Heater switch is off| •   Switch on
•   Overheat safety cutout trips| •   Reset cutout/call service personnel
•   Heating element defective| •   Call service personnel

faucet but it is not hot enough

| •   Thermostat not set properly/ defective| •   Call service personnel
•   Water consumption is higher| •   Restore consumption to within rated capacity

normal faucet

| •   Thermostat setting is high, towards maximum| •   Normal water can be 3-4°C less than the room temperature, if cold water not dispensed for a long time. This is normal, not a fault.

Technical Specification

Due to continuous product development, colours, features and technical specifications are subject to change without prior notice.

Warranty Obligation for Customer

Product| Warranty| Parts covered| Range| (Parts not covered under 1 year of Warranty period)
---|---|---|---|---
Bottled Water Dispenser| 1 year| 1.  Compressor

2.  Controller/PCB

| •     Table Top

•    Floor standing without Cabinet

•    Floor standing with Cabinet

•    Floor standing with Refrigerator

| 1.  Thermostat

2.  Condenser

3.  Copper pipe

4.  Electrical cable

5.  Bimetal/Plastic body/Lid

6.  Grilles

7.  Other plastic parts (All handles, hinges, locks, rubber/glass/plastic parts and lights)

 |  |  | 8.  Hot Tank

9.  Refrigerant charge

Warranty

1. This Bottled Water Dispenser is warranted, to the original purchaser, to be free from defects in material and workmanship under normal use and service.
2. This Warranty will be limited to repair/replacement of any part, listed in the Warranty Obligation page and found defective, ex-Branch Office within 12 months from the date of sale.
3. Free transportation of the equipment to the workshop for repairs is available during the Warranty period if the appliance is used within the municipal limits of the city or town where the Blue Star office/dealer is located.
4. The defective parts must be sent to the Company, freight prepaid and insured, for the Company’s examination and satisfaction that they are defective. Return freight and insurance on such repaired/ replacement parts plus any excise duty and taxes/levies will be extra.
5. This Warranty will be valid only if the Bottled Water Dispenser is operated on a power supply of single-phase AC 230V ± 10%.
6. This Warranty ceases to be valid if:
7. Service/repairs on the equipment are carried out by any person other than the one authorized by the Company.
8. The equipment is let on hire.
9. A defective voltage stabilizer is in use.
10. Any consequential damage or loss arising from any cause whatsoever is excluded from this Warranty.
11. Failure/deterioration of any part/assembly, arising in the Company’s opinion, by reasons of shifting to another location, accident, alteration, abuse/misuse, substitution of original part(s) with unauthorised part(s) or any damage caused by fire/flood, etc., or exposure to weather conditions, are not covered under this Warranty.
12. This Warranty will continue to be in force for the term herein specified irrespective of any replacement parts which may be provided under Warranty and such replacement parts shall not carry any fresh Warranty.
13. 10. Employees and/or authorized dealers of the Company have no authority to vary the terms of this Warranty. No person is authorized to assume, in Company’s name or on Company’s behalf, any other obligation or liability in respect of this appliance.
14. Any dispute whatsoever covering our Warranty terms, if not amicably settled, shall be referred to the mutually approved arbitrator, in Mumbai.
15. Warranty Registration: You can register your product warranty with Blue Star in two easy ways:
    • Visit https://www.bluestarindia.com/customer-service/warranty-registration and follow the instructions therein.
    • Fill in the Warranty Certificate Cards in this manual and mail the lower card to the address printed on the reverse.

Customer Copy

Warranty Certificate
Bottled Water Dispenser (GA Series)

Cut and mail to Blue Star Ltd to the address on reverse.

Warranty Certificate
Bottled Water Dispenser (GA Series)

References

• Service Air Conditioning and Refrigeration System

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