TENSAI CEV 300 Freezer Instruction Manual
- June 12, 2024
- TENSAI
Table of Contents
TENSAI CEV 300 Freezer
Product Information
The product is a freezer, designed for household and similarapplications. It can be used in staff kitchen areas, farm houses, hotels, motels, and other residential environments. The appliance has a climatic class indicated on the data label inside, which determines its minimum and maximum ambient temperatures. It is equipped with lights and a selector for controlling the compressor.
Product Usage Instructions
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Installation:
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Avoid placing the freezer in direct sunlight or near heat sources like ovens or cooktops.
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Ensure the appliance is installed on a level and rigid floor.
Adjust the front feet to level the refrigerator if the floor is not perfectly horizontal. -
The electrical socket must be able to handle the maximum power load indicated on the rating plate inside the appliance.
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Follow the instructions provided in the user manual for proper installation to avoid any risks.
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Setting Up:
- Clean the compartments and accessories before connecting the appliance to the power source.
- Once connected to the power source, the green C1 and red C2 lights will turn on.
- The C3 light will be active when the compressor is running. Set the selector B to the MAX position.
- When the red indicator B is off, turn the selector B to a middle position to use the freezer.
- The orange C3 light will remain on whenever the compressor is running.
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Safety:
- Avoid using flammable materials near the freezer to reduce the risk of fire.
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Fuse Replacement:
- If the fitted plug is not suitable for your socket outlet, replace it with a suitable one.
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Maintaining the Appliance:
- Refer to the user manual for instructions on maintaining the appliance.
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Troubleshooting:
- Refer to the user manual for troubleshooting tips.
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Customer Service:
- Contact customer service for any assistance or queries related to the product.
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Technical Data:
- Refer to the technical data section in the user manual for detailed specifications of the appliance.
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Efficient Usage of the Appliance:
- Follow the energy-saving tips provided in the user manual to reduce energy consumption.
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Reversing the Door:
- No information regarding door reversal is provided in the text-extract.
SAFETY
ATTENTION
Read your manual carefully since it contains instructions to ensure safe
installation, use and maintenance of your appliance.
Your appliance is built under International safety standards (2014/35/EU).
It also meets the EC standards on the prevention and elimination of radio
interference (2014/30/EU).
- Keep this manual as a reference for future use.
- The manufacturer reserves the right to modify the characteristics of the models without prior notice.
- Some models may not have all the accessories indicated.
Warning: this appliance must be earthed.
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This appliance is designed to be used indoors and under no circumstances should it be installed outside, even if protected by a roof.
Leaving the appliance exposed to the rain and weather is exceedingly dangerous. -
Warning: This appliance can be used by children with age of 8 and above and people with physical, sensory or mental abilities reduced or lack of experience and knowledge, if have given proper supervision and training regarding the use of appliance in a safe way and understand the dangers involved.
Cleanliness and maintenance to be carried out by the user should not be carried out by children without supervision. -
Do not attempt to operate or handle this appliance when barefoot, or with wet hands or feet.
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It is highly recommended that you do not operate this appliance by connecting it to the power supply with extensions or multiple socket plugs. If the appliance has been installed between two cabinets, make sure that the supply cord is not dangerously crimped or trapped beneath a heavy object.
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Never pull the cable or the appliance to remove the plug from the socket; this is exceedingly dangerous.
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Do not touch the internal cooling elements, especially if your hands are wet, since you could burn or hurt yourself. Do not place ice cubes straight from the freezer into your mouth as this may result in burns.
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Before doing any cleaning,disconnect the appliance from theN electricity (by pulling out the plug or turning off the general switch in your home).
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Before disposing of your old appliance, remember to break or remove the lock as a safety measure to protect children who might lock themselves inside the appliance when playing. In addition, if the appliance is a new one with a lock, keep the key out of the reach of small children.
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If your appliance is not operating properly, read the chapter entitled, “Troubleshooting”, which might help you resolve the problem. Do not attempt to repair the appliance by tampering with the internal components.
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If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
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Warning: Do not use electric appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
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Warning: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
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Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
Risk of fire, flammable materials. -
This appliance is intended to be used in household and similar applications such as:
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staff kitchen areas in shops, offices and other working environments;
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farm houses and by clients in hotels, motels and other residential type environments;
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bed and breakfast type environments; -catering and similar non-retail applications.
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At the end of the functional life of your appliance – containing cyclopentane gas in the insulation foam and perhaps R600a gas (isobutane) in the refrigeration circuit – it should be made safe before being sent to the dump. For this operation, please contact your dealer or the Local Organization in charge of waste disposal in accordance with the rules in force (WEEE).
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Warning: Do not damage the refrigeration circuit.
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Children should be supervised to ensure that they do not play with the appliance.
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Warning: Keep ventilation openings, in the appliance enclosure or in the built-in structure, clean and clear of obstruction.
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The appliance must not be clean with steam.
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This appliance must only be used to preserve and freeze food, following the instructions described in this manual.
FUSE REPLACEMENT
(For UK Plug)
If the mains lead of this appliance is fitted with a BS 1363A 13-amp fused
plug, to change a fuse in this type of plug use an A.S.T.A. approved fuse to
BS 1362 type and proceed as follows:
- Remove the fuse cover and fuse.
- Fit replacement 13A fuse into fuse cover.
- Refit both into plug.
Important: The fuse cover must be refitted when changing a fuse and if the fuse cover is lost the plug must not be used until a correct replacement is fitted. Correct replacement is identified by the colour insert or the colour embossed in words on the base of the plug. Replacement fuse covers are available from your local electrical store.
Connection to a rewireable plug
If the fitted plug is not suitable for your socket outlet, then it should be
cut off and disposed of in order to avoid a possible shock hazard, should it
be inserted into a 13A socket elsewhere. A suitable alternative plug should
then be fitted to the cable. The wires in this mains lead are coloured in
accordance with the following code:
BLUE – neutral (“N”)
BROWN – live (“L”)
GREEN AND YELLOW – earth (“E”)
1. The GREEN AND YELLOW wire must be connected to the terminal in the plug
which is marked with the letter “E” or by the Earth symbol or coloured green
or green and yellow.
2. The BLUE wire must be connected to the terminal which is marked with the
letter “N” or coloured black.
3. The BROWN wire must be connected to the terminal which is marked with the
letter “L” or coloured BROWN or RED which is connected to the fuse.
INSTALLATION
To ensure that the appliance operates properly and to reduce energy consumption, it is important that the appliance is installed correctly.
Ventilation
The compressor and condenser generate heat and, therefore, need to be
ventilated properly. Rooms with no ventilation are not suited for installation
of the appliance. Therefore, it should be installed in a room with an opening
(window or French window) that provide the appropriate amount of air re-
circulation. It is also important to install it in a free humidity room.
During installation, make sure not to cover or obstruct the grid that allow
for proper ventilation of the appliance. For proper ventilation of the
appliance, leave a space of at least 10 cm, between the sides of the appliance
and any adjacent cabinets/walls.
Away from heat
Avoid positioning the appliance in a place where it is directly exposed to
sunlight or near an oven, cook top or similar.
Electrical and earth connection
The appliance should not be turned on right after transportation.
Two hours is the advised time so that the oil from the motor compressor gets
back to its original position.
Before proceeding with the electrical connection, make sure that the voltage
indicated on the rating plate, corresponds to the mains voltage in your home
and that the socket is fitted with a standard earth wire, in accordance with
safety standards. If the socket is not fitted with an earth wire, the
manufacturer will not be held liability for any damages and or injuries
arising out of the use of the appliance.
Do not use multiple sockets or adapters. Position the appliance in such a way
that you can access the socket where it is plugged in.
Leveling
Install the appliance on a level and rigid floor. If the floor is not
perfectly horizontal, adjust the refrigerator by tightening or loosening the
front feet “H”.
Electrical power
- The electrical socket must be able to handle the maximum power load of the appliance, which is indicated on the rating plate located inside the appliance.
- This appliance is not designed to be used as an integrated appliance. It must be installed respecting the conditions indicated in the instruction manual.
- To avoid a risk due to the instability of the appliance, you must follow up to all the instructions.
This appliance must be installed in a place compatible with its climatic class declared on the data label located inside the appliance:
Symbol
| Climatic Class| Minimum ambient temperature| Maximum ambient
temperature
---|---|---|---
SN| Extended temperate| +10| +32ºC
N| Temperate| +16| +32ºC
ST| Subtropical| +16| +38ºC
T| Tropical| +16| +43ºC
THE APPLIANCE
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A1 – Freezer compartment
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B – Temperature Adjustment Knob
Turning the knob will adjust the temperature inside the appliance. -
C1 – Power Supply Indicator Light (green light)
The green light will come on and stay on while the appliance is connected and is operating normally. -
C2 – Red Warning Light (red light)
When this red warning light comes on for a prolonged period, it means that the freezer is not functioning properly and the temperature is too high.
This warning light may come on for a brief period when the door is left open for an extended period (when the freezer is being loaded or unloaded). -
C3 – Fast Freeze Indicator Light / Running Compressor Indicator (orange light)
This yellow indicator light will come on when the temperature adjustment knob is turned to the Super position “C4” (if present).
Models without “Super freezing” function this light comes on while compressor is running. -
C4 – “SUPER” freezing position
If present, the position “Super” allows the compressor to function continuously in order to reach the necessary temperatures for the rapid freezing of fresh food. When the push button is not pressed, the freezer is functioning according to the thermostat regulation.
For optimal appliance performance, set the appliance to super freeze position 12 to 24 hours before you put the fresh food into the freezer. ”Super” mode should be deactivated after 24-48 hours in order to save energy. -
M – Removable drawers
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J – Defrost water discharge hole
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H – Regulation feet
Only available on some models
SETTING UP THE APPLIANCE
Before starting the appliance, follow the installation instructions (see
“Safety” and “Installation”).
Before connecting the appliance, clean the compartments and accessories as
indicated in “Maintaining the Appliance”.
Once the appliance has been connected to the power source, the green “C1” and
red “C2” lights will turn on.
APPLIANCES WITHOUT “SUPER” FUNCTION:
In models without a “super” function, the orange “C3” indicator lights up
automatically when the compressor is running. In this condition, after
connecting the appliance to the power source, the “C3” light will be active.
Then set the selector “B” to the “MAX” position. When the red indicator “B” is
off, turn the selector “B” to a middle position. The freezer can now be used.
The orange “C3” light will remain automatically on whenever the compressor is
running.
APPLIANCES WITH “SUPER FREEZING” FUNCTION:
Activate the “super” function according to position “C4” (yellow indicator
“C3” should stay on). When the red indicator “C2” is off, turn off the “Super”
function, deactivating the “C4” position (the yellow indicator “C3” should be
off), and put the selector “B” in a middle position. The freezer can now be
used.
Some models may not have all the functions described.
NOTICE: use average temperature settings to ensure optimum performance
and to save energy.
If, after closing the lid of the appliance, you cannot open the lid again,
wait two to three minutes for the pressure to stabilize and become easy to
open again.
The instructions presented in the internal cover/conservation period (months)
are only applicable to ≤ -18°C / frozen food and three-star storage
temperature.
Conservation temperatures (ºC)
Fresh food Conservation| 0 ≤ +8
Chill| -3 ≤ +3
3-star| ≤ -18
2-star| ≤ -12
1-star| ≤ -6
- Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making ice cream and making ice cubes.
- One-, two- and three-star compartments are NOT suitable for the freezing of fresh food.
EFFICIENT USAGE OF THE APPLIANCE
Tips on freezing
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Remember that you should never refreeze products you have allowed to thaw, even if only partially. Once thawed, cook the food, then either eat (within 24 hours) or refreeze it;
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To freeze food, make sure that the red light “C2” is off. Then place the food to be frozen into the freezer, making sure that it is placed, to the furthest extent possible, in direct contact with the side walls of the deepest part of the freezer and not in contact with food that has already been frozen. Proper storage depends on the speed at which the food is frozen, for that reason, activate “Super” function (if available) or “MAX” position 24 hours before freezing. If after 24 hours, the freezing process is finished, turn off the “Super” function (if available) and adjust the temperature knob “B” to an intermediate position;
Attention: Do not forget to change the temperature setting if you want to avoid useless wastes of energy. -
Avoid opening the freezer lid during the freezing process;
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In the case of power failure or breakdown, do not open the freezer lid. This will help maintain the temperature inside the freezer, ensuring that the goods are conserved for at least 12 hours.
Tips on packaging
- For the best storage and thawing, remember to freeze small portions. This will ensure rapid and uniform freezing. Mark package with a description of the contents and the date it was frozen;
- Never freeze more food than that allowed by the maximum freezing capacity, indicated on the data plate which is located inside the freezer;
- Placing substantial amounts of fresh food in the appliance may temporarily raise the temperature within the freezer (the red light “C2” may turn on). Since this is a temporary situation, it will not compromise the storage of the food that has already been frozen.
Tips on storage
- Follow the instructions on the packages of frozen foods scrupulously. If none is provided, do not store the food for more than 3 months from the date of purchase;
- When purchasing frozen food, make sure that they have been stored at the proper temperature and that the package is properly sealed. If the package is damp on the outside or is abnormally swollen, it is likely that the package was stored at an inadequate temperature and the food has deteriorated. It is best to transport them in appropriate containers to keep them cold and then place them in the freezer immediately;
- In order to increase the space in the freezer it’s possible to remove the drawers (except the lowest one), and place the food directly over the evaporator plates;
- Do not place full bottles in the freezer because liquids increase in volume when they freeze and this could cause the bottles to burst.
Setting the thermostat to warmer values than those indicated in the table in the chapter “Setting up the Appliance”, or installing it in unsuitable conditions, may compromise the preservation of food.
ENERGY SAVING
Install the appliance correctly
This means that the appliance should be installed away from sources of heat or
direct sunlight, in a well-ventilated room.
Correct temperature settings
Set the freezer temperature knob to one of the medium settings.
Very low temperatures will not only consume a great deal of energy, but will
neither improve nor lengthen the storage life of the food.
Shut the doors
Open your appliance only when strictly necessary – every time you open the lid
most of the cold air will be lost. In order to restore the correct
temperature, the motor will have to run and consume energy.
Check the door seals
Keep the seals clean and pliable so that they fit closely against the lid to
ensure that no cold air is lost.
Avoid frost build-up
Remember to check the sides of the freezer for frost. When the frost becomes
too thick, defrost the freezer immediately (See, “Maintaining the Appliance”).
MAINTAINING THE APPLIANCE
Before doing any cleaning, disconnect the appliance from the electricity (by pulling out the plug or turning off the general switch in your home).
Defrosting
WARNING: do not damage the refrigeration circuit.
It is a good idea to remove the frost build up from the inside of the freezer
from time to time.
- Make sure not to use pointed metal objects to do so as this could result in piercing the refrigeration circuits, causing irreparable damage to the appliance. Use the plastic scraper provided with the freezer.
- To defrost the freezer completely (which should be done once or twice a year), disconnect the appliance from the power supply and leave the door open until all the frost has melted.
- The freezer is fitted with a drain to lean the defrost water outside. Let the water flow into a container as explained in the diagram A1.0.
- To speed up defrosting, one or more pots of warm water can be placed inside the appliance.
- While defrosting the freezer, it is a good idea to wrap the food taken from the freezer in several layers of paper and place it in a cool place. Since the temperature of the frozen food will inevitably rise, it is best to consume it quickly as its storage life will have been shortened.
Cleaning and Maintenance
- The inside of the appliance should be cleaned on a periodic basis.
- Only use a water and bicarbonate solution to clean the appliance.
- Do not use abrasive cleaning products, detergents or soap. After the inside has been cleaned, rinse well with clean water and dry carefully.
- Once the appliance has been cleaned, turn on the appliance,following the instructions in “Setting up the Appliance”.
When not in use
Should the unit not be used for a long period of time (for example during the
summer holidays), disconnect the plug from the mains and leave the door open
to avoid the formation of mold and unpleasant odors.
Function-relevant genuine spare parts
- The following spare parts are available to end users: for a period of 7 years – door handles, hinges, trays and baskets; and for a period of 10 years – door seals.
- To order replacement parts, contact us via our hotline.
- Take care of door seals
- Keep them elastic and clean, just so they will not let out the internal cold.
Ice in the freezer
- Control the thickness of the ice on the walls of the freezer and defrost if the layer is too thick. The excess of ice makes it more difficult to transmit cold to food and increases electrical consumption.
- Only applies to countries in the European Economic Area.
- This appliance is not intended to be used as a built-in appliance.
TROUBLESHOOTING
The green light does not illuminate
Check if:
- The plug has not been inserted into the electrical socket, or not far enough to make contact;
- There is no power in the house.
The red light constantly does not turn off
Check if:
- The door do not close properly or the seals are damaged;
- The door is opened too frequently;
- The temperature adjustment knob is not in the correct position;
- The internal walls are frozen.
The freezer does not cool well
Check if:
- The door do not close properly or the seals are damaged;
- The door is opened too frequently;
- The temperature adjustment knob is not in the correct position;
- The atmospheric temperature of the area surrounding the appliance is too low;
- The internal walls are frozen;
- The refrigerator or freezer has been overfilled.
The Motor Runs Constantly
Check if:
- The thermostat is on the right setting;
- The doors are opened too frequently;
- The internal walls are frozen;
- The doors do not close properly or the seals are damaged;
- The atmospheric temperature of the area surrounding the appliance is too high.
The Appliance Makes Too Much Noise
Check if:
- The appliance is levelled;
- The appliance has been installed between cabinets that vibrate and make noise;
It is the noise made by the refrigerant, which occurs even when the compressor
is off (this is not a defect).
Some of the external parts of the appliance become hot These raised
temperatures are necessary in order to avoid the formation of condensation on
certain parts of the product.
If after the checks the appliance still does not operate or the problem
persists, call the nearest Service Centre, communicating:
type of malfunction, appliance model (Mod.) and Serial Number (SN). This
information can be found on the data plate located on the interior of the
appliance.
Never call on unauthorized technicians and always refuse non original spare
parts.
CUSTOMER SERVICE
You can solve many problems yourself by consulting the information on
“Troubleshooting”. If this is not the case and you are unable to rectify
faults on the appliance yourself or if your appliance needs to be repaired,
contact Customer Service.
For safety reasons repairs to the appliance should only be carried out by
trained specialist staff. The warranty claim becomes void if repairs or
interventions have been carried out by persons not authorized by us for that
purpose or if our appliances have been fitted with spare, supplementary or
accessory parts that were non genuine parts and then resulted in a defect.
Function-relevant genuine spare parts according to the corresponding Eco-
design Order ¹ can be obtained from Customer Service for a period of no less
than 7 years, from the date on which your appliance was placed on the market
within the European Economic
Area. To request them simply contact Customer Service indicating the desired
part and providing the reference and serial number of the appliance found on
the data label located inside the appliance.
Some spare parts are reserved for assembly by accredited professionals and
cannot be sold to third parties.
WARRANTY
The minimum duration of the warranty (manufacturer’s warranty for private
consumers) in the European Economic Area is 2 years according to the terms of
warranty applicable locally.
Professional repairers can request accreditation contacting the manufacturer
or dealer, consulting the data indicated on the data label located inside the
appliance. After registration and proof of credentials, all relevant technical
documentation will be provided.
There may be a cost associated with this process.
The warranty will not apply in case of:
- Normal wear and tear;
- Incorrect use, like overloading of the appliance, use of non-approved accessories, false placement or storage, improper connection or installation;
- Use of force, damage caused by external influences;
- Damage caused by non-observance of the user manual or wrong treatment or operation, connection to an unsuitable mains supply or non-compliance with the installation instructions;
- Partially or completely dismantled appliances.
Detailed information about the warranty period and terms of warranty in your country are available from Customer Service or your dealer.
Only applies to countries in the European Economic Area. For countries outside EU, please check locally (local store where your purchase was made) if and how guarantee applies.
TECHNICAL DATA
Technical information can be found on the technical data label located inside
the the appliance and on the energy data label ¹.
The QR code ¹ on the energy label, supplied with the appliance,provides a web
link with information related to the appliance’s performance in the EU EPREL
database ¹.
To find the product data in the European database (EPREL) ¹,simply read the QR
code at the top right of the energy label ¹, provided with the appliance, and
the link to the application will open.
Keep the energy label ¹ for reference along with the user manual and all other
documents provided with this appliance.
You can find additional information using the link https://eprel.ec.europa.eu/
¹.
¹ Only applies to countries in the European Economic Area
REVERSING THE DOOR
Handle example