audiolab AH 9000A Integrated Amplifier 2X100W User Manual

audiolab AH 9000A Integrated Amplifier 2X100W

Product Information

The 9000A is a multimedia device with various menu options and  system operations. It comes with a remote handset for easy control and has different controls and functions for user convenience. The product is designed with safety in mind, featuring important safety information and warnings to ensure user protection. The product has an enclosure that may contain non-insulated dangerous voltage, which could pose a risk of electric shock. Therefore, the cover or back of the product should not be removed, and any servicing should be done by qualified personnel. The user should read and follow all the instructions provided in the accompanying literature. It is important to keep the product away from water and to clean it only with a dry cloth. Ventilation openings should not be blocked, and the product should be installed according to the  manufacturer’s instructions, away from heat sources such as radiators or stoves.The product comes with a polarized or grounding-type plug for safety. If the plug does not fit into the outlet, it is recommended to consult an electrician for replacement. The power cord should be protected from being stepped on or pinched, and during lightning storms or when not in use for long periods, the apparatus should be unplugged.Servicing should be done by qualified service personnel if the apparatus has been damaged, exposed to rain or moisture, or dropped. It is important to follow the provided servicing instructions and not attempt any unauthorized servicing. The product should not be installed in a confined or built-in space and should be kept well- ventilated in an open area. The ventilation openings should not be covered by items such as newspaper or curtains. Only use attachments/accessories specified or provided by the manufacturer, such as the exclusive supply adapter or battery. Before installing or operating the apparatus, refer to the information on the exterior panel of the enclosure for electrical and safety information. To prevent the risk of fire or electric shock, the product should not be exposed to rain, moisture, or objects filled with liquids.

Product Usage Instructions

1. Ensure that the product is placed in a well-ventilated area, away from heat sources and water.
2. Use a dry cloth to clean the product. Do not use any liquid cleaners.
3. Do not block any ventilation openings on the product.
4. Follow the manufacturer’s instructions for installation.
5. Ensure that the power cord is not stepped on or pinched.
6. Unplug the product during lightning storms or when not in use for long periods.
7. If servicing is required, contact qualified service personnel. Do not attempt any unauthorized servicing.
8. Avoid installing the product in confined spaces like bookcases, and keep it well-ventilated.
9. Only use attachments and accessories specified or provided by the manufacturer.
10. Refer to the information on the exterior panel of the enclosure for electrical and safety information before installing or operating the apparatus.
11. Avoid exposing the product to rain, moisture, or objects filled with liquids.

Important Safety Information

This lightning flash with an arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of non-insulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

Warning

• To reduce the risk of electric shock, do not remove the cover (or back) as there are no user-serviceable parts inside. Refer servicing to qualified personnel. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying the appliance.

• Read these instructions.

• Keep these instructions.

• Heed all warnings.

• Follow all instructions.

• Do not use this apparatus near water.
  Clean only with a dry cloth.

• Do not block any ventilation openings. Install under the manufacturer’s instructions.

• Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding plug has two blades and a third grounding prong. The wide  blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.

• Protect the power cord from being stepped on or pinched, particularly at the plugs, convenience receptacles, and at the point where they exit from the apparatus.

• Unplug this apparatus during lightning storms or when unused for long periods.

• Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power supply cord or plug is damaged, liquid has been spilt or objects have fallen  into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

CAUTION
These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so. Do not install this equipment in a confined or built-in space such as a bookcase or similar unit, and keep well ventilated in an open space. The ventilation should not be impeded by covering the ventilation openings with items such as newspaper, tablecloths, curtains etc.

• WARNING : Only use attachments/accessories specified or provided by the manufacturer (such as the exclusive supply adapter, battery etc).

• WARNING : Please refer to the information on the exterior panel of the enclosure for electrical and safety information before installing or operating the apparatus.

• WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. The apparatus shall not be exposed to dripping or splashing and objects filled with liquids, such as vases, shall not be placed on the apparatus.

• WARNING:
  For the terminals marked with the symbol “   may be of sufficient magnitude to constitute a risk of electric shock. The external wiring connected to the terminals requires installation by an instructed person or the use of ready- made leads or cords. Ground protection terminal. This product should be connected to a power outlet with ground protection.

• WARNING
  No naked flame sources, such as lighted candles, should be placed on the apparatus.

• WARNING
  Attention should be drawn to the environmental aspects of battery disposal.

• WARNING
  Use of the apparatus in tropical climates.

THE FUSE VALUES ARE

• 220 – 240V (UK, China, etc.) T3.15AL 250V Slow Blow
• 100 – 120V (USA, Japan, etc.) T6.3AL 250V Slow Blow

FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Caution
Any changes or modifications to this device not explicitly approved by the manufacturer could void your authority to operate this equipment. This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

RF Exposure Information

• The device has been evaluated to meet general RF exposure requirements.
• The device can be used in portable exposure condition and compliance with exposure requirements.

ISED Statement
This device contains license-exempt transmitter (s) / receiver (s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS (s).

Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

The digital apparatus complies with Canadian CAN ICES-3 (B) / NMB-3 (B).
This device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS 102 RF exposure, users can obtain Canadian information on RF exposure and compliance.
This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment.
The device has been evaluated to meet general RF exposure requirements.
This equipment should be installed and operated with a minimum distance of 0mm between the radiator & your body.

The Bluetooth® word mark and logos are registered trademarks, owned by Bluetooth SIG, Inc. and any use of such marks by IAG Group Ltd is under license. Other trademarks and trade names are those of their respective owners.

aptX® software is copyright CSR plc. or its group companies. All rights reserved. The aptX® mark and the aptX® logo are trademarks of CSR plc. or one of its group companies and may be registered in one or more jurisdictions.

Being Roon Tested means that IAG Group Ltd and Roon have collaborated to ensure you have the best experience using Roon, software and IAG Group Ltd equipment together, so you can just enjoy the music.
MQA (Master Quality Authenticated)

MQA is an award-winning British technology that delivers the sound of the original master recording. The master MQA file is fully authenticated and is small enough to stream or download. Visit mqa.co.uk for more information. 9000A includes MQA technology, which enables you to playback MQA audio files and streams, delivering the sound of the original master recording.
MQA and the Sound Wave Device are registered trademarks of MQA Limited ©2016

The Audiolab 9000A MQA on-screen indicator glows green or blue to indicate that the unit is decoding and playing an MQA stream or file, and denotes provenance to ensure that the sound is identical to that of the source material. It glows blue to indicate it is playing an MQA Studio file, which has either been approved in the studio by the artist/producer or has been verified by the copyright owner.

Getting Started

Introduction of 9000A
Audiolab’s new 9000 Series represents a new standard in home audio for the connoisseur.
9000A is the centre of the Audiolab focus in being the beating heart of any high-performance audio system. It’s more powerful, capable and feature-packed than any of the preceding models – the most advanced Audiolab integrated amplifier yet.
Versatility is key to Audiolab’s integrated amplifier appeal, and the 9000A offers to cater audiophiles of all creeds. Loaded with digital and analogue source connection, wireless connectivity for portable devices, an all-new phono stage to cater for vinyl playback and the usual, class-leading amplification for loudspeakers and headphones.

Features

• Full DAC (ESS 9038Pro) and preamp facilities
• High-performance phono preamp
• Analogue and digital source connectivity
• Bluetooth aptX, aptX HD, LDAC receiver
• Powerful stereo amplification
• Dedicated headphone amplifier
• 800 x 480mm WVGA full view IPS LCD screen

Inputs

• Three unbalanced analogue input pairs (AUX1, 2 & 3)
•  One unbalanced analogue power-amp input pair
• One balanced analogue input pair
• One coaxial SPDIF digital input pair
• One optical SPDIF digital input pair
• One 12V trigger input
• One RCA MM phono input
• Bluetooth 5.0 (aptX/aptX HD/LDAC) input
• USB 2.0 port for replaying stereo from a compatible host

Outputs

• Pre-amplifier output
• Loudspeaker output
• Headphone output
• 12V trigger output

Unpacking the Equipment
The carton should contain:

• The Audiolab 9000A
• One IEC power cord suitable for your area
• One remote handset
•  One instruction manual

Please note
The remote control requires 2 x AAA type batteries. Due to international shipping and courier regulations with Lithium-Ion batteries, the remote controller battery is not included in this package.
Consult the dealer from whom you purchased the equipment if any item is not present. Carefully unpack the unit and accessories. Take care not to damage the surface finish when undoing the protective polythene sleeve. Retain the packing materials for future use. Retain the user manual and information concerning the date and place of purchase of your equipment for future reference. If you transfer the unit to a third party, please pass on this instruction manual along with the equipment.

USB Drivers (and Firmware Updates)
To download Windows Drivers, please see the separate manual. Any firmware updates will also be available from www.audiolab.co.uk

Placement
The unit must be mounted on a solid, level and stable surface. Before you connect the Audiolab 9000A to the AC mains power, ensure your AC mains voltage corresponds to the rating on the rear panel of the product. If in doubt, consult your dealer. If you move to an area that has a different mains voltage, seek advice from an Audiolab appointed dealer or a competent service technician.

Controls and Functions

Remote Handset

Press to mute or unmute the 9000A Navigate back through Menu options, reduce brightness, power-on volume, input sensitivity or scroll up menu list options Press to select Pre / Integrated / Pre-Power mode Press to select the input source Press to put the unit in, or bring it out of standby Increase Volume / Menu settings previous option Navigate forward through Menu options, increase brightness, power-on volume, input sensitivity or scroll down menu list options Confirm and apply changes in Menu options, or enter a menu sub- directory Decrease Volume / Menu settings next option Press to access the setup Menu Press to go back up one level in the Menu, or exit to the home screen Press to toggle the display options Press to select the device – CD / A / N

Fit the Batteries
Open the cover and insert 2 x AAA batteries (not supplied), replace the cover. Always use AAA batteries and replace them in sets – never mix up old and new batteries. Very weak batteries can leak and damage the handset. Replace them in good time!

Note
there is a risk of fire and injury if a batteriy is handled improperly. Do not disassemble, crush, puncture, short the contacts or dispose of the batteries in fire or water. Do not attempt to open or service a battery. Discard used batteries in full accordance with recycling regulations in force in your area.

Handset Operation
Point the handset at the remote receiver and press the buttons as illustrated to activate the relevant functions.
The handset should be within 15 meters of the player and there should be a clear line of sight between the handset and unit for optimum remote control operation.

Note
The handset can also operate other units in the audiolab 9000 series. The buttons shown crossed out are for use with other Audiolab units.

Connections

Mains Input
Before connecting the AC power cord to the 9000A, please make sure the Power Switch is in the OFF position. Switch it to the ON position after connecting the unit to the AC mains.

Loudspeaker Terminals
Connect your loudspeaker signal cable.

12V Trigger Connections
The 9000A features two 12V Trigger connections, one output and one input. Use the output to control other products (ie. Audiolab amplifiers or third party compatible equipment). Use the input when the 9000A is to be controlled (ie. by Audiolab 9000CDT, or third party compatible equipment).
The 12V Trigger connections are made using 3.5mm to 3.5mm jack interconnects (not included).
USB Update
Follow the instructions provided separately with the official Audiolab USB update files.
POWER OFF the 9000A unit. Insert the USB storage device, onto which the USB update files have been loaded. Press the STANDBY button on the front panel then simultaneously POWER ON, your 9000A will upgrade automatically.
Wait for the device display to confirm that the update is completed. Then, unplug the USB drive and restart the 9000A. The unit is now ready to use.

Bluetooth Connection
Select the BT source option on the 9000A. On your Bluetooth transmitter device (ie. smartphone, tablet or PC) use the BT device menu to locate ‘Audiolab 9000A-xxxx’ and connect. Once paired, the Bluetooth icon will appear on the 9000A display. If you switch to another input on the 9000A your mobile device will be disconnected after 60 seconds.
To reconnect, select BT on the 9000A and it will automatically connect to the last paired device (if the device is within range). Or select ‘Audiolab 9000A- xxxx’ on your device in the Bluetooth menu and it will reconnect. Once paired, you can disconnect your mobile device with 9000A by long pressing  the button on the remote controller.

PC USB Input
Connect your computer to the 9000A via a USB cable (Type-A to Type-B). Select the PC USB source using the handset or the SELECT button on the front panel.
‘No Input Signal’ will be displayed if there is no input signal to the USB input. When you play a file the digital inputs will lock onto the digital signal as soon as there is an input signal for USB. The display screen will then show the output sampling frequency of the music file being played from your computer.
To download Windows Drivers, please see the separate manual included with this device or visit audiolab.co.uk/downloads. The manual and Drivers will also be available from www.audiolab.co.uk

Optical Digital Input
Connect your optical digital sources to either OPT1 or OPT2. Coaxial Digital Input
Connect your coaxial digital sources to either COAX1 or COAX2. Balanced Inputs
Balanced connections provide greater dynamic range and lower noise. If your source has balanced outputs please connect them to the balanced input. You will need one XLR balanced cable per channel.

Pre-Amplifier Output
Pre-amplifier output for driving external power amplifiers, subwoofers or signal processors.

Power Input
Power input for driving the power amplifier input directly from an external source. Only operates when Pre-ower Mode is selected.

Phono Input (MM)
Connect your turntable (with a moving magnet cartridge) to the phono input. Connect the earth lead from your turntable (if available) to the ground terminal.

Analogue Inputs (Line)
Connect your analogue sources to one of the three line-level inputs, AUX1, AUX2 or AUX3.

Headphone Output
A stereo 6.3mm (1/4”) jack is provided on the front panel for connecting headphones. When headphones are connected the audio to the loudspeaker terminals will be deactivated.

Menu Options

Filter
Configure the digital filter for the audio DAC. Linear Phase (Slow Roll-Off) is the default setting. The Audiolab 9000A ESS ES9038PRO SABRE DAC allows for detailed tuning of the audio experience. The DAC reconstruction filter is a critical part of refining the sound of a system that depends on listening taste, program material, and equipment set-up.

Linear Phase (Fast Roll-Off): This is the most common filter with clean overall suppression and excellent rejection, best for music with large transients. Provides crisp clean highs.

• Linear Phase (Slow Roll-Off): A low group delay and symmetrical input response with less ringing than ‘Linear-phase fast roll-off’. It offers punchier bass than ‘Linear-phase fast roll-off’, with clean highs. (Default)
•  Minimum Phase (Fast Roll-Off): This offer minimal pre-ringing. It is usually preferred for imaging and sound stages. It offers no aliasing in the frequency domain and stronger bass than ‘Linear Phase’, with clean highs.
• Minimum Phase (Slow Roll-Off): A Non-Symmetrical filter designed to minimise pre-ringing. It offers a strong punchy bass with a good transient attack.
• Hybrid: This is the combination of ‘Linear-phase’ and ‘Minimum-phase’. It offers a fast transient attack, strong punchy bass and crisp highs.

Upsampling
The 9000A will automatically upsample the incoming digital audio signal (SPDIF or PC USB) to 352.8KHz or 384KHz.
The upsampling can be turned OFF if required.

DPLL
This setting is used for changing the bandwidth of the digital phase lock loop of the D/A converter to accommodate different levels of jitter on the incoming SPDIF signal.
Normal mode should be selected for signals with low jitter, while Wide mode should be selected for signals with abnormal jitter.

For best audio quality leave this setting at the default value Normal, only use Wide for a given input if the system is having problems locking onto the source.

Balance
Adjust the Left and Right balance of the 9000A audio output.

7: Menu Options

Input Sensitivity
This feature allows the input sensitivity of the individual analogue inputs to be adjusted (+/- 6dB) to help achieve a more uniform playback volume level when switching from one source to another.

Volume/Power On Limit
Power On Limit sets the maximum volume level as the unit is switched on.
When coming out of standby, the volume setting will be set to the level that was used at the end of the previous operating session OR to the Power On Limit value set in this menu, whichever is lowest.
This will avoid a sudden loud signal at the beginning of a new session.

Display Option
Access the various display options for the 9000A front panel display.

Brightness
Adjust the brightness of the 9000A front panel display.

Display Time Out
Adjust the time at which the 9000A display will revert to your chosen display option, from the home screen, after performing volume adjustment and other operations.

Animation
Activate (ON) or deactivate (OFF) the animations shown on the playback interface display.

Menu Options

Trigger
Activate or deactivate the 12V trigger function of the 9000A.

Language
The 9000A offers multiple language options for the GUI. Select your chosen language from the list. The default language is ‘English’.

Standby
The auto-standby feature will put the 9000A into a standby model after 20 minutes of inactivity. This feature can be also user-defined and set to 20 minutes, 60 minutes or ‘never’. The latter option means that the 9000A will not enter standby mode without user instruction by way of the front panel ‘standby’ button or remote control ‘standby’ button.

Reset
Reset the 9000A to the factory default settings.

Version
Check the current operational firmware version.

System Operations

Switching On and Off
When powering on your system, make sure to power on additional components (such as 9000CDT or a turntable etc.) before powering on the 9000A.
When powering your system off, first turn off the 9000A followed by additional components.

Standby Mode
After initial power on, the 9000A will be in ‘Standby’ mode. To use the 9000A, press the ‘Standby’ button to bring on the 9000A. The power indicator LED will become brighter and the display will show the ‘Audiolab’ welcome screen as the unit enters the operational mode. If the system is connected via the 12V Triggers, putting the 9000A (master device) in standby will put all slave devices in standby mode simultaneously.
Also, if using the remote control, pressing STANDBY will put both 9000A and 9000CDT in standby simultaneously. No 12V Triggers needed.

Source Select
Rotate the SELECT knob on the front panel or use the source (▼or▲) buttons on the remote handset to select different input sources. In addition, you can hold the source (▼or▲) buttons on the remote handset to enter the visual input selection option on the GUI display. Cycle through the options by pressing the source buttons on the remote controller. Press the SELECT knob on the remote handset to confirm.

Volume Control
Rotate the VOL knob on the front panel, or use the Volume up/ down keys on the remote control, to set the volume level. The range is -78dB to 0dB, the factory default volume setting is -30dB. When coming out of standby the 9000A will be set to the previously used volume setting, except if louder than -20dB, in which case the volume will default to -20dB. You can change the limit, please see the Menu options for the Power On Limit feature.

Mute
Press the VOL knob on the front panel or MUTE button on the remote handset to mute / unmute the 9000A.

Alternative Display Options
The Audiolab 9000A has an intelligent and versatile display. You can access the display options via the menu function.
Press the MENU on the remote control to enter menu mode, or long-press the MODE button on the front panel of the device.
Navigate to ‘Display Options’ via the menu options (use the Vol +/- buttons on the remote or front panel of the device for navigation). Choose and confirm by ” ” on the remote control or front panel of the device.
Or you can just press the DISPLAY on the remote control to cycle the display options. Here, you will have access to the following display options:

Operating Mode
Although the 9000A is an integrated amplifier it can function as a separate pre and power amplifier. Rotate the MODE knob on front panel or press the MODE key on the remote control to select different operating modes.

Integrated Mode
The pre-amplifier section is internally connected to the power amplifier, pre- amplifier output is also operational in this mode. A second power amplifier can be connected for bi-amplification as shown in the diagram.

Pre-power Mode
The preamplifier section is internally disconnected from the power amplifier. The 9000A can be used as a stand-alone power amplifier (ie. part of an AV setup). This mode can also be used if additional signal processing is required, connecting the pre-out to an external signal processor and then taking the output from the processor to the 9000A Power-IN.

Pre-Mode
All signals to and from the power amplifier of the 9000A are disconnected. In this mode, the 9000A functions as a stand-alone preamplifier. The pre-amplifier section of the 9000A can be connected to a stereo power amplifier, or two mono- block amplifiers.

The Menu
The menu enables you to customize the unit and optimize the interface with other equipment in your system. Press the ‘SELECT’ knob on front panel or ‘MENU’ key on the remote controller to enter menu mode, and then press ‘VOL-‘ or ‘VOL+’ to cycle through the menu options. Press to access the sub menus and press again to confirm any selection.
You can also press the ‘SELECT’ button on the front panel to enter the menu, then rotate it cycle menu options. Press ‘SELECT’ again to enter the sub menu. And, press ‘SELECT’ again to confirm any selection.

The Menu Tree

The Menu Tree

Warranty Coverage

Audiolab warrants its products, subject to the following terms and conditions below, to be free from defects in materials and workmanship.

Online Registration

Scan the QR code using a smart-phone device, for product warranty registration online.
The three (3) year extended warranty is applicable to items purchased from Jan 1st 2021, onwards. Items purchased prior to this date are not eligible for this extended warranty service but are subject to statutory warranty claims and all applicable consumer rights. To qualify for the extended 3 year warranty, you must register your product within ninety (90) calendar days from the date of purchase. Visit audiolab.co.uk/warranty-registration to complete your online registration. Items not registered online will have a Limited Warranty for one (1) year, or for the period of your country’s statutory warranty, whichever is longer. Warranty can only be offered to products registered with proof of purchase with date, model and details of the authorised dealer clearly stated on the receipt/invoice. Please keep the original receipt/invoice in case it is required for a warranty claim. This Limited Warranty is non-transferable and is offered exclusively to the original owner. This Limited Warranty is valid only in the original country of purchase.Repairs or replacements are provided under this warranty are the exclusive remedy of the consumer. Audiolab shall not be liable for any incidental or consequential damages for breach of any expenses or implied warranty with any product. Except to the extent prohibited by law, this warranty is exclusive and in lieu of all other warranties whatsoever, both expressed and implied, including but not limited to the warrant of merchantability and fitness for practical purpose. This warranty provides benefits that are additional to and do not affect your statutory consumer rights.

This Limited Warranty offer is subject to correct information being submitted in your application. Incorrect dates or mismatched purchase receipt dates that are outside of the warranty terms will immediately invalidate any warranty claim.
*Please check with your dealer local distributor for further information.

Exclusions
The following items are excluded from the Audiolab warranty: Normal wear and tear and cosmetic damage (including but not limited to any wear from reasonable use, environmental deterioration or neglect)Products on which the serial number has been removed, altered or otherwise made illegible.Products not purchased from an authorised Audiolab dealer. Products that were not new at the time of original purchase. Products sold ‘as is’, ‘as seen’ or ‘with faults’Product not purchased from an Authorised Dealer/Distributor within the region of the claim (ie parallel imports or grey market products) Accidental damage or faults caused by commercial use, acts of God, incorrect installation, incorrect connection, incorrect packaging, misuse or careless operation or handling which is not in accordance with the user instructions. Equipment that has been operated in conjunction with unsuitable, inappropriate or faulty apparatus Repairs, alterations or modifications carried out by parties other than Audiolab or its authorised service partners. Damage in transit that cannot be attributable to the fault of Audiolab, the authorised distributor or dealer (ie. claims otherwise covered by transit insurance.) Faults relating to abnormal or inappropriate power supply voltage or power surges. Faults relating to extremities in temperature, exposure to heat, water or other liquids, insects, excessive moisture, sand, chemicals, battery leakage or any other contaminants. Any force majeure events, including but not limited to any acts of God, fire, lightning, typhoon, storm, earthquake, hurricane, natural disaster, tsunami, flood, war, riot, public disturbance. Any other causes beyond the reasonable control of either Audiolab and its Authorised Distributor. Please note items purchased before 1st Jan 2021 are not eligible for the extended warranty claim.

How to claim
To obtain warranty service please contact the authorized dealer from which you purchased this product and present the limited warranty certificate offered upon registration of your product’s extended warranty offer.
Do not dispatch goods without the prior agreement of the dealer distributor or authorised service centre.
If asked to return products for inspection and or repair, please pack carefully preferably in the original carton or packaging affording an equal degree of protection and returned via insured, trackable courier service.
The authorised dealer or distributor will offer full return details and instructions. However, please note if unsuitable packaging is used the warranty may be deemed void due to improper action in return.
Audiolab or the authorised distributor, dealer or service centre may make a charge for the supply of new packaging for the return of the repaired item. Please note, insurance is recommended as goods are returned at the owner’s risk. Authorised distributors or service centres cannot be held liable for loss or damage in transit. insurance and freight charges on the return journey will be paid for by Audiolab, authorised dealer, distributor or service centre if corrective work proves to be necessary.
In the event of ‘no-fault found’ or ‘no repair necessary’, the return shipping charge will be the responsibility of the owner.

Repairs
All repairs will be carried out by the appointed distributor (or locally appointed service centre). Repairs handled or processed without authorisation or approval of the appointed representative will be excluded from this limited warranty. Please note, Audiolab is not able to supply parts or replacement items to any other entity than the official distributor or authorised service centre.
Other than the warranty and services set out in this warranty, to the fullest extent permitted by law, Audiolab shall not be liable to you and/or any third party or entity whatsoever for:

• Any loss, damages and/or malfunction caused to any product(s) which is/are connected to any of the products covered by this warranty.
• Any damages, loss and liability, whether direct, indirect, incidental, consequential special, punitive or otherwise, howsoever caused by, arising out of or otherwise, in relation to the installation, delivery, use, service, repair, replacement and/or maintenance of the product;
• Any damages, loss and liability under this warranty in respect of any act, omission, or negligence of any of their technicians, employees, agents, representatives or independent contractors relating to the actual or purported performance of any of the obligations under this warranty.

Service Centre Address
Should a fault occur with your product, please pack it correctly using the original packing, so you can ship it safely. For technical support, servicing or product queries and information, please contact either your local retailer or the office below:
IAG Service Dept.
13/14 Glebe Road
Huntingdon
Cambridgeshire
PE29 7DL
UK
Tel: +44(0)1480 452561
Email: service@audiolab.co.uk
For information on other authorised service centres worldwide contact Audiolab International, UK.
A worldwide distributors list is available on the Audiolab website: www.audiolab.co.uk

Specifications

Correct disposal of this product. This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection
systems or contact the retailer where the product was purchased. They can take this product for -environmental safe recycling.

References

• User Manuals – audiolab
• Homepage | Experience the best sound with MQA | MQA
• audiolab

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