Dimplex OPTIMYST CAS400L Handbuch Instruction Manual

June 12, 2024
Dimplex

Dimplex logo OPTIMYST CAS400L Handbuch
Instruction Manual

Dimplex OPTIMYST CAS400L Handbuch CAS400LNH
100000563 Issue 4
OCN 11927

This product complies with all the required Product Safety, Electromagnetic Compatibility and Environmental Standards. This product is fully compliant with the LVD, EMC, and RoHS Directives.

OPTIMYST CAS400L Handbuch

Dimplex OPTIMYST CAS400L Handbuch - Part 1Dimplex
OPTIMYST CAS400L Handbuch - Part 2Dimplex
OPTIMYST CAS400L Handbuch - Part 3Dimplex
OPTIMYST CAS400L Handbuch - Part 4Dimplex
OPTIMYST CAS400L Handbuch - Part 5Dimplex
OPTIMYST CAS400L Handbuch - Part 6Dimplex
OPTIMYST CAS400L Handbuch - Part 7

Introduction

Thank you for choosing this Dimplex electric fire. Please read this information guide carefully to be able to safely install, use and maintain your product.

Important Safety Advice

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock and injury to persons, including the following:

  1. WARNING
    Do not place material or garments on, or obstruct the air circulation around the appliance. This appliance carries a DO NOT COVER warning

  2. DAMAGE
    Do not use this appliance if it has been dropped
    If the appliance is damaged, check with the supplier before installation and operation.
    If the supply cord is damaged it must be replaced by the manufacturer or service agent or a similarly qualified person in order to avoid a hazard.

  3. LOCATION
    Do not use outdoors.
    Do not use in the immediate surroundings of a bath, shower or swimming pool.
    Do not locate the fire immediately below a fixed socket outlet or connection box.
    Ensure that furniture, curtains or other combustible material are positioned no closer than 1 metre from the appliance.
    Use this appliance on a horizontal and stable surface, or fix it to a wall, if applicable.

  4. PLUG POSITIONING
    The appliance must be positioned so that the plug or point of isolation is accessible.
    Keep the supply cord away from the front of the appliance.

  5. UNPLUGGING
    In the event of a fault unplug or isolate the device.
    Unplug or isolate the device when not required for long periods.

  6. OWNER/USER
    This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in  a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by Children without supervision.
    Children of less than 3 years should be kept away unless continuously supervised. Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position  and they have been given supervision or instruction concerning use of the appliance in a safe way and understanding the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user  maintenance.

  7. ELECTRCITY
    WARNING – THIS APPLIANCE MUST BE EARTHED.
    This appliance must be used on an AC ~ supply only and the voltage marked on the appliance must correspond to the supply voltage. Before switching on, please read the safety advice and operating instructions.
    CAUTION – Some parts of this product can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
    WARNING – In order to avoid overheating, do not cover the appliance.

General Information

Only use filtered water in this appliance.
Always ensure that the appliance is sitting on a level surface.
Please note: Used in an environment where background noise is very low, it may be possible to hear a sound which is related to the operation of the flame effect. This is normal and should not be a cause for concern.
If this product experiences a power surge for whatever reason the product may cut-out. This is a normal safety feature and the product will resume operation after 30 seconds.
Once installed, never move this appliance or lay on its back, without draining the water from sump and water tank.
If you intend not using the appliance for longer than a week, drain the water from sump and water tank and dry the sump.
The water tank, sump, sump lid, tank cap and air filters must be cleaned once every week, particularly in hard water areas.
The sump and the water tank in this product are treated with a biocidal product, Silver Biocide. This conforms with the latest relevant ISO standard

Installation Instructions

BEFORE YOU START

  1. Ensure that all packing items are removed (read any warning labels carefully) and retain all packing for possible future use e.g. in the event of moving house or returning the appliance to your supplier.

  2. Before connecting to the mains supply, check that the supply voltage is the same as that stated on the appliance.
    INSTALLATION
    This appliance has been designed to be housed in separately designed structures – e.g. furniture, fireplace surrounds etc.
    To incorporate this appliance into another structure, it should be securely fitted, following these guidelines:
    ESSENTIAL VENTING
    A suitable air vent is essential to ensure that air can circulate into the appliance – otherwise the Optimist flame effect will not operate correctly. A cavity of at least 100cm² is required for this air vent. This pathway for air  must not be obstructed. For examples of air vents see (Fig 10) The air vent should be free from drafts.

  3. Construct an opening for the appliance LxWxH 390x205x170mm (+3-0mm)

  4. Ensure that there is sufficient room to thread through the mains cable

  5. A cavity of at least 100cm² is required to ensure air can circulate into the appliance. – See ESSENTIAL VENTING.

  6. Lower the appliance into the opening.

  7. Remove the water sump, to enable access to the screw holes.

  8. Screw the appliance into the structure by using suitable screws, not supplied.

Filling the Water Tank

  1. Place Water Tank in sink and remove cap (turn anti-clockwise to open)
  2. Fill Water Tank with filtered tap water only. This is necessary to prolong the life of the flame and smoke effect producing unit. The water should be filtered through a conventional domestic water filter unit and the filter should be replaced regularly. Distilled water must not be used.
  3. Screw the cap back on – do not overtighten.
  4. Place the Water Tank in the Sump, with the tank cap facing down and the flat side of the tank facing outward
  5. Place the Fueled on top of the Water Tank

Connect the power cable to the appropriate power connector at the back of the appliance and Plug the power cable into a 13amp/240volt outlet. The appliance is now ready for use.

Operating the Fire

This section describes how to activate your fire using either the manual controls or remote control.
MANUAL CONTROLS
The manual controls are located beneath the fueled (See Fig.4 for Manual Control layout)
Switch ‘A’:- Controls the electricity supply to the Fire.
Note: This switch must be in the ‘ON’ ( I ) position for the Fire to operate.
Switch ‘B’:- Press to turn on the flame effect. This will be indicated by an audible beep. Although the main lights operate immediately it will take a further 30 seconds before the flame effect starts.
Press   to put fire in to standby mode. This will be indicated by one beep.

REMOTE CONTROL OPERATION

Dimplex OPTIMYST CAS400L Handbuch - REMOTE CONTROL

  1. Display Screen
  2. ‘Menu’ Button
  3. ‘Back‘ Button
  4. ‘Advance‘ Button
  5. ‘Arrow‘ Buttons
  6. ‘Enter‘ Button

The remote control is supplied with 2xAA batteries. Remove the battery cover from the underside of the remote control and fit them into place, taking note of the correct orientation of the batteries. Replace the battery cover, once the batteries have been inserted.  The remote control has already been paired to your product during factory assembly. In the unlikely event that the remote control disconnects from the product, or you obtain a spare remote control, you will need to complete the pairing process. Follow  the steps below to pair the remote control to the product.
Frequency band(s) this product operates in: 2.4GHz Maximum radio-frequency power transmitter in the frequency band(s) this product operates in: 2.71dBm

Pairing the Remote Control
Please follow the steps below to pair the remote control with the product.

  1. Switch on the main switch of the product (Fig 4A). An audible beep will be heard and the product will start advertising its Bluetooth signal for a period of 30 seconds.
  2. Within this 30 second period, press and hold ‘Button 6 – Enter’ on the remote until ‘Pair’ appears on the display (Fig A, below).
  3. Bring the remote near the product and the product will begin flashing its lights and beeping. If this does not happen, the 30 second advertising period may have elapsed. This can be started again by switching the product’s main switch (Fig 4A) off for 15  seconds and back on again.
  4. While the product is flashing and beeping, press ‘Button 6 – Enter’ to pair the remote to the product. When paired, the product will stop flashing and beeping and you will be presented with the time setup screen on the remote (Fig B, below). Please follow  the steps below to set up the time and date for the remote. This is important for the correct functioning of the 7-day 24-hour timer.

Dimplex OPTIMYST CAS400L Handbuch - timer Setting the Date and Time for the First Time
When first setting up the remote control, you will be presented with the time and date set up screen before you can begin to use the remote control. Follow the steps below to set up the time and date for the remote control. (Note, the time on the remote control  will be represented in the 24-hour clock format and cannot be changed.)

  1. Press and hold ‘Button 6 – Enter’ on the remote until the ‘00:00’ is shown on the display (Fig A).

  2. The first ‘0’ of the time will be flashing. Using ‘Button 5 – Arrows’, navigate to the correct number for the first digit of the current time. When the correct number is flashing on the display, press ‘Button 6 – Enter’.

  3. Once the first digit of the time has been set, the second ‘0’ of the time will begin to flash. Navigate to the correct number for the second digit of the time. When the correct number is flashing on the display, press ‘Button 6 – Enter’.

  4. (Note, if an incorrect number is selected for a particular time digit, press ‘Button 3 – Back’ to return to the previous digit).

  5. Complete the same steps for the third and four digits of the time.

  6. Once the time is set, you will be presented with the menu to set the correct date (Fig B).

  7. ‘Day’ will flash on the screen for two seconds and then you will be presented with the default day figure of ‘01’. Using the same process as above, navigate and select the correct number corresponding to the first digit of today’s day number in the calendar month (eg. ‘3’ for the 30th day of the month).

  8. Complete the same steps for the second digit of today’s day number in the calendar month (eg ‘0’ for the 30th day of the month).

  9. Once the day has been set, you will be presented with the menu to set the correct month (Fig C).

  10.  ‘1 – 12’ will flash on the screen for two seconds and you will then be presented with the default month figure of ‘01’.
    Using the same process as above, navigate and select the correct number corresponding to the first digit of the current month number (eg. ‘0’ for January to September and ‘1’ for October to December).

  11. Once the day and month are set, ‘Year’ will flash for two seconds and you will be presented with the menu to set the correct year (Fig D).

  12. Select the correct four digits of the year using the same steps as the ones above.

  13. Once the year has been set, you will be presented with the menu to select whether your region observes Daylight Savings Time.

  14. ‘DST’ will be shown on the screen with a flashing ‘OFF’ beneath it (Fig E). Using ‘Button 5 – Arrows’ toggle between ‘OFF’ and ‘ON’ and press ‘Button 6 – Enter’ to confirm your selection.

  15. Once the date and time has been set up, you will be presented with the ‘Fire’ menu which can be used to switch the product on (Fig F). Press ‘Button 6 – Enter’ to switch on the product.

If you wish to access the date and time setup menu at a later date.

  1. Ensure the product is switched on and operating (ie. not in standby mode).
  2. Press and hold ‘Button 6 – Enter’ on the remote until the main ‘Fire’ menu appears on the display (Fig G).
  3. The ‘Off’ option will be flashing on the display. Using ‘Button 5 – Arrows’ navigate to the Calendar Icon.
  4. Once selected, follow steps 2-14 above to set the day and time.

Dimplex OPTIMYST CAS400L Handbuch - timer 2 Operating the Remote Control
Note, in order to lengthen battery life, the remote control will enter sleep mode if no button is pushed for 15 seconds. In order to ‘wake’ the remote, press and hold ‘Button 6 – Enter’ for two seconds.
– Switching the Product On/Off

  1. When the product’s main switch (Fig 4A) is switched on, the product will be in standby mode.
  2. To turn the product on using the remote control, wake the remote and select the flashing ‘On’ icon from the on-screen menu (Fig A, below).
  3. When the product is operating, you will be presented with the default home screen (Fig B, below).
  4. Select the flashing ‘Off’ icon using ‘Button 6 – Enter’ from the on-screen menu to switch the product off.

Dimplex OPTIMYST CAS400L Handbuch - switch – Setting the Flame Height

  1. When on the home screen, push ‘Button 5 – Arrows’ to navigate up to the ‘Fire’ icon at the top of the screen (Fig A).
  2. When the ‘Fire’ icon is flashing, press ‘Button 6 – Enter’ to enter the flame height adjustment menu (Fig B).
  3. The flame height can be adjusted from F1-F6 using the ‘Button 5 – Arrows’.
    Note, once the flame height setting has been changed, the command will automatically be sent to the product and a confirmation beep will be heard. Give the product time to react to changes you may make.

Dimplex OPTIMYST CAS400L Handbuch - switch 2 – Setting the Volume Level

  1. When on the home screen, push ‘Button 5 – Arrows’ to navigate down to the Speaker icon at the bottom of the screen (Fig A).
  2. When the Speaker icon is flashing, press ‘Button 6 – Enter’ to enter the volume level adjustment menu (Fig B).
  3. The volume level can be adjusted from ’01 – 06’ using the ‘Button 5 – Arrows’.
  4. The product can be muted by pushing the left hand ‘Button 5 – Arrows’ when the volume level is at setting ‘01’. ‘Off’ will display on the screen to confirm that the volume has been muted (Fig C).
    Note, once the volume setting has been changed, the command will automatically be sent to the product and a confirmation beep will be heard.

Dimplex OPTIMYST CAS400L Handbuch - switch 3 – Setting up the 7-day timer
The product can be set up to turn on/off over four different time periods over seven days of the week.

  1. When on the home screen, push ‘Button 5 – Arrows’ to navigate to the Timer icon at the bottom left of the screen (Fig A).
  2. When the Timer icon is flashing, press ‘Button 6 – Enter’ to enter the timer menu
  3. Push ‘Button 5 – Arrows’ to navigate to the ‘Edit’ icon at the top of the screen (Fig B).
  4. You will be presented with the numbers 1-7 at the top of the screen which represent the days of the week (1=Monday, 7=Sunday) (Fig C).
  5. Using ‘Button 5 – Arrows’ navigate to the day of the week that you want to edit.
  6. When the number at the top of screen is flashing, press ‘Button 6 – Enter’ to edit this day.
  7. You will be presented with the option to edit four time periods within that one day, P1-P4 (Fig D).
  8. Using ‘Button 5 – Arrows’ navigate to the time period you wish to edit and press ‘Button 6 – Enter’ to select it.
  9. The first ‘0’ of the ‘On’ time for the selected time period will be flashing (Fig E). Using ‘Button 5 – Arrows’, navigate to the correct number for the first digit of the ‘On’ time for the selected time period. When the correct number is flashing on the display,  press ‘Button 6 – Enter’.
  10. Once the first digit of the time has been set, the second ‘0’ of the time will begin to flash. Navigate to the correct number for the second digit of the ‘On’ time for the selected time period. When the correct number is flashing on the display, press ‘Button 6 –  Enter’.
  11. (Note, if an incorrect number is selected for a particular time digit, press ‘Button 3 – Back’ to return to the previous digit).
  12. Complete the same steps for the third and four digits of the ‘On’ time for the selected time period.
  13. When the four digits of the ‘On’ time for the selected time period have been set, you will be then given the option to select the ‘Off’ time for the selected time period (Fig F).
  14. Repeat steps 9, 10 & 11 to set the ‘Off’ time for the selected time period.
  15. An audible beep will be heard when the ‘On’ and ’Off’ times have been written to the product’s memory.
  16. Repeat steps 7-13 to set the ‘On’ and ‘Off’ times for the remaining time periods for that day. If only one ‘On/Off’ time period is required for a particular day, set up the single time period using above steps and leave the remaining time periods set to ’00:00’  as both their ‘On’ and ‘Off’ times. This will ensure the product will only follow the single time period that was set up.

Dimplex OPTIMYST CAS400L Handbuch - set upDimplex
OPTIMYST CAS400L Handbuch - set up 2 – Copying On/Off Timers to Different Days
The four time periods that have been set for a particular day can be copied to other days.

  1. When on the home screen, push ‘Button 5 – Arrows’ to navigate to the Timer icon at the bottom left of the screen (Fig A).
  2. When the Timer icon is flashing, press ‘Button 6 – Enter’ to enter the timer menu.
  3. Push ‘Button 5 – Arrows’ to navigate to the ‘Edit’ icon at the top of the screen (Fig B).
  4. You will be presented with the numbers 1-7 at the top of the screen which represent the days of the week (1=Monday, 7=Sunday) (Fig C).
  5. Using ‘Button 5 – Arrows’, navigate to the day you would like to copy.
  6. When the correct day is flashing, push and hold ‘Button 4 – Advance’ for 3 seconds. ‘Copy’ will flash on the screen twice along with the day of the week that has been selected (Fig D).
  7. Using ‘Button 5 – Arrows’, navigate to the day you would like to paste the four copied time periods.
  8. When the correct day is flashing, press and hold ‘Button 6 – Enter’ to paste the four time periods to that day. ‘Paste’ will flash twice on the screen along with the day of that has been selected (Fig E).

Dimplex OPTIMYST CAS400L Handbuch - flashing – Operating the Product in Timer Mode

  1. Once the time periods have been set up, the timer must be activated. This can be done by navigating to the Timer icon at the bottom left of the screen (Fig A) using ‘Button 5 – Arrows’ and selecting the flashing ‘On‘ icon in the timer menu (Fig B) using  ‘Button 6 – Enter’.
  2. If the current time corresponds to an active time period, the current flame setting (F1-F6) will be shown along with a flashing ‘Off‘ symbol. Use ‘Button 5 – Arrows’ to change the flame setting. Select the flashing ‘Off’ symbol using ‘Button 6 – Enter’ to switch off the timer.
  3. If the current time corresponds to an inactive time period, the current time will be shown along with a flashing ‘Off’ symbol (Fig D). The product will switch on at the next preset ‘On‘ time period. Select the flashing ‘Off’ symbol using ‘Button 6 – Enter’ to  switch off the timer.

Dimplex OPTIMYST CAS400L Handbuch - off the timer

Maintenance

GENERAL TIPS
Only use filtered tap water in this appliance.
Always ensure that the appliance is sitting on a level surface.
If you intend not using the appliance for longer than a week, remove and empty the sump and water tank.
Once installed, never move this appliance or lay on its back, without draining the water from sump and water tank.
FILLING THE WATER TANK
When the water tank is empty, the flame and smoke effect shuts off and you will hear two audible beeps. Additionally, the remote control will display a low water error (Cd51). Follow the steps below to refill your product with water.

  1. Press Switch ‘A’ to (0) (See Fig.4)
  2. Gently lift out the fuelbed and carefully set aside.
  3. Remove the water tank by lifting upwards and outwards.
  4. Place the water tank in sink and remove cap, turn anti-clockwise to open.
  5. Fill tank with filtered tap water only. This is necessary to prolong the life of the flame and smoke producing unit. The water should be filtered through a conventional domestic water filter unit and the filter should be replaced regularly.
  6. Screw the cap back on, do not over tighten.
  7. Return the tank to the sump, with the tank cap facing down
  8. Gently place the fuelbed back into position.
  9. Press Switch ‘A’ to ‘ON’ (I) position (See Fig.4)

CLEANING
Warning – Always press Switch ‘A’ to the ‘OFF’ (0) position (See Fig.4) and disconnect from the power supply before cleaning the fire.
We recommend cleaning the following components once every week, particularly in hard water areas: Water Tank, Sump, Nozzle, Tank cap and seal, Air filter.
For general cleaning use a soft clean duster – never use abrasive cleaners.
To remove any accumulation of dust or fluff, the soft brush attachment of a vacuum cleaner should occasionally be used.

Water Tank

  1. Remove water tank, as described earlier, put into sink and empty water.
  2. Using the supplied brush gently rub the inside surfaces of the cap paying particular attention to the rubber ring in the outer groove and the centre rubber seal.
  3. Put a small quantity of washing up liquid into the tank, refit the cap and shake well, rinse out until all traces of washing up liquid are gone.
  4. Refill with filtered tap water only, replace the cap, do not overtighten.

Sump

  1. Gently lift out the fuelbed and place carefully on the ground.
  2. Press Switch ‘A’ to the ‘OFF’ (0) position
  3. Remove the water tank by lifting upwards.
  4. Disconnect the electrical connector, located on the back of the product under the rating label. (See Fig.5) .
  5. Pinch open the red clips.
  6. Gently lift up the orange nozzle and set aside.
  7. Lift out the sump being careful not to spill any water left inside it.
  8. The transducer is secured in the sump by a small clip. Pull back the clip to allow the transducer to be removed from the sump. Carefully tilt, so that the liquid drains out of the sump.
  9. Put a small amount of washing up liquid into the sump, and using the supplied brush, gently clean all surfaces in the sump and gently clean the transducer including the metal discs located in the top grooved surface. (See Fig.7)
  10. When cleaned, thoroughly rinse the sump with clean water to remove all traces of washing up liquid.
  11. Clean the Nozzle with the brush and flush out thoroughly with water. (See Fig.8)
  12. Reverse the above steps to reassemble.

Air Filter

  1. Gently lift out the fuelbed and place carefully on the ground.
  2. Gently slide the air filter upwards out of its plastic holder. (See Fig.9)
  3. Gently rinse with water in the sink and dry with fabric towel before returning.
  4. Replace the filter making sure that the coarse black filter is facing the front of the fire.
  5. Replace the fuelbed.

Additional Information

AFTER SALES SERVICE
Your product is guaranteed for two years from the date of purchase. Within this period, we undertake to repair or exchange this product free of charge (excluding lamps & subject to availability) provided it has been installed and operated in accordance with  these instructions. Your rights under this guarantee are additional to your statutory rights, which in turare not affected by this guarantee.

RECYCLING

For electrical products sold within the European Community – At the end of the electrical products useful life it not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice in your  country.

PATENT / PATENT APPLICATION
Products within the Optimist range are protected by one or more of the following patents and patent applications: Great Britain GB 2402206, GB 2460259, GB 2460453 , GB 2418014, GB 2465738, GB 2449925, GB 2465537 , GB 2455277 , GB1020534.2,  GB1020537.5, GB1110987.3 United States US 7967690, US 2010299980, US 2011062250, US 2008028648, US 13/167,042 Russia RU2008140317 European EP 2029941, EP 2201301, EP 2315976, EP 1787063, EP07723217.1 , EP11170434.2, EP 11170435.9 China CN 101883953, CN 200980128666.2, CN 101057105, CN 101438104 Australia AU 2009248743, AU 2007224634 Canada CA 2725214, CA 2579444, CA 2645939 International Patent Application WO 2006027272 South Africa ZA 200808702 Mexico MX  2008011712 Korea KR 20080113235 Japan JP 2009529649 Brazil BR P10708894-9 India IN 4122/KOLNP/2008 New Zealand NZ 571900

Troubleshooting

Symptom Cause Corrective Action
The flame effect will not start. Mains plug is not plugged in.

Low water level.
Low voltage connector not connected
property. (See Fig.5)
The Transducer Unit is not sitting correctly in the sump
water in the sump.| Check plug is connected to wall socket correctly.
Check that the water tank is full and there is Check  that the connector is inserted correctly. (See Fig.5) Ensure the Transducer in sitting down into the mounded recess in the sump
CcI51 Error Displayed on Remote Control| Low water level.| Check that the water tank is full and there is water in  the sump.
Follow steps above under Filling the Water Tank to  refill the product with water.
Cd57 Error Displayed on remote control.
Product will not operate. LEDs continuous& blink three times.| Time from max level to min level is too short.
Conflicting water level readings (min and max level being read at the same time.)| Ensure there are no leaks in the sump.
Ensure that the floats are moving freely within the  sump.
Ensure the product is level.
The flame effect is too low.| The Metal Disc in the transducer might be dirty (See Fig.7)
The wire from the Transducer Unit is sitting over the metal disc
The air filter may need cleaning
The air filter may be positioned incorrectly| Clean the Metal Disc wan soft brush supplant. (See  Fig.7) See ‘Maintenance.’ for a step by step  procedure.
Direct the wire to the back of the sump and make  sure it sits into the side slot exiting the sump.
Remove air filter and clean it. Reposition air filter
Unpleasant smell when unit is used.| Dirty or stale water.
Using unfiltered tap water.| Clean the unit as described under maintenance.
Use only filtered tap water.

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