dyson Gen5detect Absolute Cordless Vacuum Cleaner User Manual

dyson Gen5detect Absolute Cordless Vacuum Cleaner

Product Information

The product is the Dyson Gen5 Detect machine, a cordless vacuum cleaner with advanced features for efficient cleaning. It comeswith two cleaner heads: the Digital MotorbarTM cleaner head and the Fluffy OpticTM cleaner head. The cleaner heads are designed to
adapt power across different floor types and prevent tangling of hair around the bristles. The vacuum cleaner also includes a wand with a built-in dusting and crevice tool for on-the-spot cleans. Additional tools, such as the Scratch-free dusting brush, Awkward
gap tool, Hair screw tool, Stubborn dirt brush, and Extension hose, can be purchased separately.

The product features a one-piece charger unit that can be used with or without a wall-mounted dock. It has an LCD screen thatprovides alerts and information about the machine’s status. The machine is powered by a click-in battery that can be easily changed. The bin is easy to empty and clean, and there are instructions on how to clear blockages from the cleaner head and tools. The product also includes a rectangular dock that needs to be fixed to a wall with screws for convenient storage.

Please note that not all tools may be included with the product. Additional tools can be purchased at https://www.dyson.co.th/en-TH.

Product Usage Instructions

1. Getting started:
   • Unbox the product and check if all components are included.
   • Attach the desired cleaner head to the main body of the machine.
   • If using the wand, attach it to the electrical connector end of the cleaner head or directly to the machine.
2. Caring for your floors:
   • Use the Fluffy OpticTM cleaner head for hard floors to make invisible dust visible.
   • Use the Digital MotorbarTM cleaner head for different floor types, as it adapts power accordingly.
   • Adjust the suction control slider on the cleaner head as needed.
   • For delicate surfaces, use the Scratch-free dusting brush.
   • Dislodge ground-in dirt from coarse carpets and high traffic areas using the Stubborn dirt brush.
3. Charging your machine:
   • Connect the charger to a power source.
   • Plug the connector end of the charger into the machine.
   • Alternatively, use the wall-mounted charging dock for convenient storage and charging.
4. Changing your click-in battery:
   • Ensure the machine is turned off and disconnected from the charger.
   • Press the button on the battery to release it from the machine.
   • Insert a fully charged battery into the machine until it clicks into place.
5. Emptying your bin:
   • Detach the bin from the main body of the machine.
   • Open the bin’s lid or release mechanism to empty the contents into a trash bin.
   • Clean the bin with water and mild detergent, if necessary.
6. Cleaning your bin:
   • Remove any debris or dirt from the bin using a brush or# cloth.
   • Wash the bin with water and mild detergent, if necessary.
   • Ensure the bin is completely dry before reattaching it to the main body of the machine.
7. Clearing blockages:
   • Refer to the user manual for specific instructions on clearing blockages from the cleaner head and tools.
8. Looking after your machine:
   • Regularly clean and maintain the machine to ensure optimal performance.
   • Store the machine in a cool and dry place when not in use.
   • Refer to the user manual for detailed instructions on caring for your machine.

In the box

Your machine will come with one, or both, of the cleaner heads shown here.

Main body showing the bin and battery attached.

Vacuum cleaner with battery and bin attached

A soft fluffy brush bar housed within the cleaner head. There is an electrical connecter end that can attach to the end of the wand or directly to the machine.

Fluffy Optic™ cleaner head
A precisely-angled blade of light makes invisible dust visible on hard floors.

A brush bar located inside the cleaner head and a suction control slider located on the front.

Digital Motorbar™ cleaner head
Dyson DLS™ technology monitors brush bar resistance and adapts power across different floor types. Hair removal vanes prevent tangling around the bristles.

The charger is a one piece unit with the plug, connector end and cable.

Charger
Charges your vacuum with or without a dock.

A rectangular dock that needs to be fixed to a wall with screws.

Wall dock
The Dyson cordless vacuum drops into the wall-mounted charging dock, ready for your next clean.

Dyson wand, with a Built-in dusting and crevice tool, convenient for on-the- spot cleans.

Wand with Built-in dusting and crevice tool

Stored inside the wand is a ready-to go crevice tool for on-the-spot cleans.

Some tools may not be included.

You can buy additional tools at https://www.dyson.co.th/en-TH.

This tool has a combination of brush head and crevice tool together in one unit. The brush head slides down the crevice tool when needed.

Combination tool

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

A small cleaner head with an angled body housing the motor and an electrical connector to attach to the wand or directly to the machine.

Hair screw tool
Anti-tangle conical brush bar spirals hair off and into the bin. Motor-driven cleaning for smaller spaces.

The Scratch-free dusting brush has a head made of soft bristles for cleaning delicate surfaces.

Scratch-free dusting brush
Gentle on delicate surfaces. Self-cleaning – a rotating cuff keeps the soft bristles clear of dust.

The Awkward gap tool is long and slim, with a 22 degree twist, for cleaning tight gaps and hardto- reach places.

Awkward gap tool
Long and narrow, with a 22° twist to clean car storage compartments, tight gaps and hard-toreach places.

A flexible hose engineered from tough wire and durable plastic.

Extension hose
Adds up to 61cm of flexible reach to any tool attachment, to clean up high or down low in your home or car.

Pliable bristles and felt bumper strip on a narrow, tapered tool.

Soft dusting brush

Enclosed in a skirt of soft nylon bristles for gentle, vacuumassisted dusting of delicate objects and surfaces.

A short nozzle with stiff bristles on the underside.

Stubborn dirt brush
Stiff nylon bristles dislodge ground-in dirt from coarse carpets, high traffic areas and car interiors.

With an elbow joint, fitted between the bin and the tool.

Low-reach adaptor
Bends to comfortably reach down low. Engineered to clean further under low furniture by adjusting the wand angle up to 90°.

A long tool with an angled end.

Light pipe crevice tool
Crevice tool with LED lights lets you reach into dark, narrow spaces and see where you’re cleaning.

A jointed connector that creates a flexible joint between the machine and the tool. It must be used in conjunction with a tool or cleaner head.

Up-top adaptor
Bends and locks at different angles. For effective cleaning in hard-to-reach high areas of your home.

A wide, triangular shaped nozzle.

Fabric and mattress tool
Removes dust, dirt and allergens from mattresses and upholstery.

A plastic clip that attaches to the wand.

Wand clip
Clips to your vacuum’s wand to hold tools.

Getting started

Using the LCD screen

Power modes
Your machine has three power modes for different tasks. Change power modes quickly using the silver Selection button.

Eco mode
Maximum run time for longer cleans all around your home.

Auto and Med mode
Medium mode for the optimum balance of power and run time. Attach your cleaner head or Hair screw tool to activate Auto mode. Suction power automatically adapts to dust levels.

Boost mode
Designed for intensive spot cleaning of ground–in dirt.

Shows you when your floor is clean
A piezo sensor continuously sizes and counts dust particles at the inlet. Your machine categorises, counts and displays the amount of particles picked up. Bars will rise and fall depending on the amount of debris and dust detected

• showing you in real-time when your area is clean.

The LCD screen

Settings menu

Control the settings on your machine using the Selection button. To enter the settings menu, press and hold the button until the menu screen appears. Press the button to move through the options within the settings menu.
Hold the button to open an option.

• Language
• Alerts
• Serial numbers

For more information and support for your machine go online: https://www.dyson.co.th/en-TH/products/vacuum-cleaners/dyson- gen5detect/owners

Change language

• To change the language on your screen, press the Selection button and hold it until the language list appears. Release the button.
• Tap the Selection button to scroll through the language list to your preferred language. Press and hold the button until the countdown ends.
• A green tick will appear on the screen to show your language selection is complete.
• To cancel your selection, release the button during the countdown.

Find your serial numbers

• You can find your serial numbers in the settings menu.
• Press the Selection button to move through the settings sequence until you reach Serial numbers.
• Press and hold the button to select this option.
• Press the button to move through your serial numbers information.

Run time countdown

• When the battery needs charging, your machine will pulse three times and a Low run time icon will appear on the screen.
• Low run time will be in amber, or red when in Boost mode.
• When your battery is empty, a red warning icon will appear on the screen.

Battery health and Boost advice

• To get the best performance and life from your battery, use Eco or Auto/Med mode.
• If you use Boost mode frequently, this message may appear, to help you conserve your battery life.
• Exit settings menu

Alerts

The alerts you might see are:

Airway obstructed
Your machine has a blockage that needs removing. Watch the animation to see which airways to check. Make sure your machine is turned off before removing a blockage.

High storage temperature
Your machine is being stored in a place where the temperature is too high. Move your vacuum to a cooler place.

Cold temperature
Your machine is too cold. Move your vacuum into a warmer environment and leave to warm up.

Non-Dyson battery
A non-Dyson battery has been detected. If you are not aware that you are using a third party battery for your machine, this may be a counterfeit.

Clean filter
Your filter needs cleaning. Please refer to ‘Washing your filter’.
After cleaning, leave to dry for at least 24 hours before reattaching it to your machine.

Filter not sealed
Your filter isn’t properly fitted. Twist your filter anti-clockwise and pull it away from your machine. Reattach to your machine, twisting it clockwise until it locks into place.

Change alert settings

• You can turn the alert motor pulse off. Your motor will no longer pulse but run time alert information will continue to be displayed on the LCD screen when your machine needs your attention.
• Turning off alerts will not turn off the blockage alert pulsing. This is to ensure you clear any blockages, preventing damage to your machine.
• Make sure you have entered the settings menu. Tap the Selection button to move through the options within the settings menu. Press and hold the button to select the ‘Alerts’ option.
• Tap the button until your selection is highlighted. Hold it down until the countdown ends and a tick appears on the screen. To cancel your selection, release the button during the countdown.

Caring for your floors

• Check that the underside of the cleaner head or tool is clean and free from any objects that may cause damage.
• Before vacuuming your flooring, rugs, and carpets, check the manufacturer’s recommended cleaning instructions.
• The brush bar on your machine can damage certain carpet types and floors.
• Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend vacuuming without the motorised floor tool and consulting with your flooring manufacturer.

Charging

Charging your machine

• You can use your machine immediately, or charge it partially, without the need to fully charge before first use.
• Connect to the charger, either directly or in the dock.
• The blue LEDs on both sides of the battery will flash during charging.
• When the battery is fully charged, both LEDs will light for five seconds.
• Your battery is fully charged when the display shows 100%.
• Your machine won’t operate or charge if the ambient temperature is below 5°C (41°F). This is designed to protect both the motor and battery.

Changing your click-in battery If you have additional click-in batteries, we recommend that you alternate the batteries to maintain even performance. Removing your battery
Push the Battery release button at the front of the battery unit, and slide the battery off your machine.
Charge the battery.
Refitting your battery
Align your battery with the handle and slide it in. Push firmly until it clicks into place.

Emptying your bin

Empty as soon as the dirt reaches the MAX level – don’t overfill. Using your machine when the dirt is above the MAX line may affect the performance and require more frequent filter washing.
Overfilling your bin could result in inaccurate readings on the particle graph. Make sure your machine power is turned off before removing your wand or releasing the bin.
Remove your wand
Press the grey wand release button, on the top of the wand, and pull the wand away from the bin.

Release the dirt

• Hold the machine over the bin, pointing downwards.
• Firmly push the red bin release button. The bin will slide down, cleaning the shroud as it goes, and the bin base will open.
• The bin base won’t open if the red bin release button isn’t pushed down all the way.

Minimise dust contact

Cover your bin tightly in a dustproof bag while you empty. Remove your bin carefully, seal the bag tightly and dispose.

Close the bin
Push the bin base upwards until your bin and bin base click into place.

Cleaning

Cleaning your bin

Remove your bin

• If you need to clean your bin, empty it as shown in the ‘Emptying your bin’ section.
• Press the red button located on the bin runner to release the bin and slide your bin off the runner.
• Clean your bin using a damp, lint-free cloth.
• Make sure that your bin and seals are completely dry before refitting.
• Your bin isn’t dishwasher safe and the use of detergents, polishes or air fresheners to clean your bin isn’t recommended, as it may damage your machine.

Refit your bin

Insert the spine on to the bin runner.
Close your bin by pushing the bin base upwards until the bin and bin base click into place.

Clearing blockages

• Disconnect your machine from the charger before looking for blockages.
• Make sure your machine power is turned off and be aware of sharp objects.
• Leave your machine to cool down before looking for blockages.
• Don’t use your machine when looking for blockages as this could cause injury.
• If your machine detects a blockage, the motor will pulse and you won’t be able to use your machine until the blockage has been cleared.
• If you try to use your machine when the motor is pulsing, it will automatically cut out.

Check the main body

• Remove the bin and check for blockages in the main body of your machine.
• Make sure any blockages are completely cleared and all parts are fitted before using your machine.

Check the wand and cleaner head

• Check the wand for blockages.
• Check your cleaner head for blockages, following the instructions to remove the brush bar, where necessary.

Re–assemble your machine

• Refit all parts securely before using your machine.
• Clearing blockages isn’t covered by your guarantee.

Clearing obstructions

Clearing obstructions from your Digital Motorbar™ cleaner head

• Your Digital Motorbar™ cleaner head doesn’t have a washable brush bar.
• To maintain optimum performance, check your brush bar regularly and clear any obstructions.
• Make sure your machine is disconnected from the charger and your machine power is turned off.
• Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.

Remove your brush bar

• Press the cleaner head release button on the end of the wand.
• Place the cleaner head upside down.
• Use a coin to unlock the end cap.
• Turn the end cap and remove it from your brush bar. Don’t wash the end cap. Slide your brush bar out of the cleaner head.

Look for obstructions

• Clear any debris from your brush bar.
• Check inside the cleaner head and remove any debris or blockages.
• Your Digital Motorbar™ cleaner head and brush bar aren’t washable. Wipe over with a damp lint-free cloth.

Refit your brush bar

• Push the end cap back on to your brush bar and slide it back into the cleaner head.
• Turn the end cap 90° clockwise into the locked position.

Clearing blockages from your Hair screw tool

• Your Hair screw tool doesn’t have a washable brush bar. To maintain optimum performance, check your brush bar regularly and clear any obstructions.
• Make sure your machine is disconnected from the charger and your machine power is turned off.
• Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.

Remove the cover and brush bar

• Remove the Hair screw tool from the wand or machine.
• Push the base plate open. Press the red lever down to release the cleaner head cover.
• Pull the cleaner head cover off the main body of the tool.

Look for obstructions

• Pull your brush bar firmly to remove it from the main body.
• Check and remove any obstructions from all three parts of your Hair screw tool.
• Your Hair screw tool isn’t washable. Wipe over with a damp lint-free cloth.

Re–assemble the Hair screw tool

• Put your brush bar back into position and press firmly until it clicks back into position.
• Check the red locking lever is in the unlocked position. Align the cleaner head cover with the guide on the main body. Push it down until it clicks into position.
• Push the red locking lever up until it clicks into position and push the base plate back into place.

Washing your filter

Wash your filter at least once a month to maintain optimum suction power.
Important: your filter must be completely dry before putting it back into your machine. Your machine could be damaged if used with a damp filter.
For more information and support videos for your machine visit: https://www.dyson.co.th/en-TH/products/vacuum-cleaners/dyson- gen5detect/owners

Twist off

Twist your filter anti-clockwise and pull it away from your machine.

Tap

Before washing your filter, tap it gently over a bin to remove any loose dust and debris.

Wash

• Wash the pleated paper element of your filter first, under warm, running tap water, with the foam element facing downwards.
• Next, wash the foam element of your filter with the foam element still pointing downwards.
• Holding your filter on its side, run warm water over the outside of the foam element, gently rubbing your filter to remove the dirt.
• Repeat washing until the water runs clear.

Shake and dry

• Empty the filter and shake it firmly to remove excess water.
• Keep shaking until there’s no water coming from the filter.
• Place the filter on its end and leave to dry for at least 24 hours in a well-ventilated, warm place.
• After cleaning your filter, thoroughly wash your hands using anti-bacterial soap.
• Check that the filter unit is completely dry.
• To refit, position the filter unit in place on the main body and twist clockwise until it clicks into place.
• Don’t dry your filter in a dishwasher, washing machine, tumble dryer, oven, microwave or near a naked flame.
• Important: Your filter must be completely dry before you put it back into the machine. Your machine could be damaged if used with a damp filter.

Washing your Fluffy Optic™ brush bar

Your Fluffy™ Optic cleaner head has a washable brush bar. To maintain optimum performance, check and wash your brush bar regularly.
Make sure your machine is disconnected from the charger and your machine power is turned off.
Don’t put any part of your machine in a dishwasher or use detergents,polishes or air fresheners.

Remove your brush bar

• Press the cleaner head release button on the end of the wand. Place the cleaner head upside down.
• Push the end cap up fully and pull the brush bar out of the cleaner head.
• Remove the end cap from the brush bar. Don’t wash the end cap.
• Slide your brush bar out of the cleaner head.

Wash and dry your brush bar
Hold your brush bar under running water and gently rub to remove any lint or dirt.
Stand your brush bar upright as shown. Leave to dry completely for at least 24 hours.

Refit your brush bar

• Before refitting, check that your brush bar is completely dry.
• Reattach the end cap to your brush bar.
• Slide your brush bar into the cleaner head. Push the end cap back down to the closed position.

Cleaning your optic lens

To maintain optimum performance, keep your lens clean. Only clean the lens when the cleaner head is not attached to your machine.
Use a soft, dry, lint-free cloth to wipe the lens.

Scratch-free dusting brush

Compatible with Dyson Detect V15™, Dyson Detect Slim V12™, Dyson Outsize™, Dyson V11™, Dyson Cyclone V10™, Dyson V8™, Dyson V7™ and Dyson Digital Slim™ cordless vacuums.

Step 1
Attach the Scratch-free dusting brush directly to your vacuum or to the extension hose for delicate cleaning.

Step 2
Switch on your vacuum with the extension hose, hold the vacuum with one hand and the Scratch-free dusting brush with your other, using a pencil-like grip.
Note: Don’t press the Scratch-free dusting brush too hard against surfaces. The ultra-soft bristles should be the only part of the tool that contacts surfaces.

Self-cleaning

Step 1
When you notice dust starting to build up on the bristles during or after use, we recommend you use the built-in self-cleaning function.

Step 2
When you notice dust starting to build up on the bristles during or after use, we recommend you use the built-in self-cleaning function. With your vacuum switched on, lift the Cleaning cuff until you hear a click, so it completely covers the bristles. Rotate it five times. This hygienically cleans the dust from the bristles and sucks it into the bin.

Step 3
After five rotations, move the cleaning cuff back down, until you hear a click. Your bristles are now dust-free.
Note: Only use the self-cleaning function when the Scratch-free dusting brush is attached directly to the vacuum.

Awkward gap tool

Compatible with Dyson Detect V15™, Dyson Detect Slim V12™, Dyson Outsize™, Dyson V11™, Dyson Cyclone V10™, Dyson V8™, Dyson V7™ and Dyson Digital Slim™ cordless vacuums.

Step 1
Attach the Awkward gap tool directly to your vacuum.

Step 2
For cleaning standard surfaces, such as skirting boards, use the tool in its original (straight) position.

Step 3
If you are using the tool to reach a tight or awkward gap, rotate the tool to its 22° angle until you hear a click. This allows you to reach further and clean more.

Maintenance tip
To clean, wipe the tool clean with a damp cloth.

Cleaning your tools

Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.
Wipe with a damp, lint-free cloth, without touching the connector end.
Make sure your tools are completely dry before using.

Looking after your machine

To always get the best performance from your machine, it’s important to clean it regularly and check for blockages.

Look after your machine

• If your machine is dusty, wipe with a damp lint-free cloth.
• Check for blockages in the cleaner head, tools and main body of your machine.
• Wash your filter regularly and leave to dry completely.
• Don’t use detergents or polishes to clean your machine.

Look after your battery
To get the best performance and life from your battery, use Eco or Auto/Med mode.
Your machine won’t operate or charge if the ambient temperature is below 5°C (41°F).
This is designed to protect both the motor and battery.

Your serial numbers
You can find your serial numbers on your machine, battery, charger and in your screen settings.

For more information and support for your machine go online: https://www.dyson.co.th/en-TH/products/vacuum-cleaners/dyson- gen5detect/owners

References

• Dyson Thailand| Official Site | Shop
• Help and support for your Dyson Gen5detect™ vacuum | Dyson Thailand

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