Yealink CP965 HD IP Conference Phone Teams Edition User Guide
- June 12, 2024
- Yealink
Table of Contents
Certified for
Microsoft Teams
HD IP Conference Phone CP965
-Teams Edition
Yealink Documentation
Package Contents
Note: We recommend that you use the accessories provided or approved by
Yealink.
The unapproved third-party accessories may result in reduced performance.
Assembling the Phone
Note: The IP phone should be used with Yealink original PoE adapter
(54V/0.56A) only. The use of the third-party PoE adapter may cause the damage
to the phone.
The cable should be replaced at once if its skin is broken.
Wireless Network Connection
-
Tap the account avatar in the top-right corner of the interface, and then tap Settings->Device settings->Wi-Fi.
-
Turn Wi-Fi on.
The phone will automatically search for available wireless networks in your area. -
Tap an available wireless network to connect.
-
If the network is secure, enter its password in the Password field, and then tap CONNECT.
Hardware Component Instructions
Startup and Sign in
Startup
After the Teams phone is connected to the network and supplied with power, it
automatically begins the initialization process. After startup, select a
desired language and timezone, then the phone enters the sign-in screen.
Sign in to Microsoft Teams
Phone Sign-in
To sign in to Microsoft Teams on your phone:
-
Tap Sign in on this device.
You will be connected to the Company Portal automatically. -
Follow the on-screen prompts.
Web Sign-in
To sign in to Microsoft Teams via web sign-in:
- Go to https://microsoft.com/devicelogin on your computer or mobile.
- Enter the code shown on your phone and select Next.
- Enter your account credentials or select a desired account to sign in.
A confirmation message is displayed after you successfully sign in to Microsoft Intune Company Portal.
Regulatory Notices
Operating Ambient Temperatures
- Operating temperature: +14 to 122°F (-10 to 50°C)
- Relative humidity: 5% to 90%, noncondensing
- Storage temperature: -22 to +160°F (-30 to +70°C)
Warranty
Our product warranty is limited only to the unit itself, when used normally in
accordance with the operating instructions and the system environment. We are
not liable for damage or loss resulting from the use of this product, or for
any claim from a third party. We are not liable for problems with Yealink
device arising from the use of this product; we are not liable for financial
damages, lost profits, claims from third parties, etc., arising from the use
of this product.
DC symbol
is the DC voltage symbol.
Restriction of Hazardous Substances Directive (RoHS)
This device complies with the requirements of the EU RoHS Directive.
Statements of compliance can be obtained by contacting
[email protected].
Safety Instructions
Save these instructions. Read these safety instructions before use!
The following basic safety precautions should always be followed to reduce
risk of fire, electrical shock, and other personal injury.
General Requirements
-
Before you install and use the device, read the safety instructions carefully and observe the situation during operation.
-
During the process of storage, transportation, and operation, please always keep the device dry and clean.
-
During the process of storage, transportation, and operation, please avoid collision and crash of the device.
-
Please attempt not to dismantle the device by yourself. In case of any discrepancy, please contact the appointed maintenance center for repair.
-
Without prior written consent, no organization or individual is permitted to make any change to the structure or the safety design of the device.
Yealink is under no circumstance liable to consequences or legal issues caused by such changes. -
Please refer to the relevant laws and statutes while using the device.
Legal rights of others should be respected as well.
Environmental Requirements
- Place the device at a well-ventilated place. Do not expose the device under direct sunlight.
- Keep the device dry and free of dusts.
- Place the device on a stable and level platform.
- Please place no heavy objects on the device in case of damageand deformation caused by the heavy load.
- Keep at least 10 cm between the device and the closest object for heat dissipation.
- Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials.
- Keep the device away from any heat source or bare fire, such as a candle or an electric heater.
- Keep the device away from any household appliance with strong magnetic field or electromagnetic field, such as a microwave oven or a refrigerator.
Operating Requirements
- Do not let a child operate the device without guidance.
- Do not let a child play with the device or any accessory in case of accidental swallowing.
- Please use the accessories provided or authorized by the manufacturer only.
- The power supply of the device shall meet the requirements of the input voltage of the device. Please use the provided surge protection power socket only.
- Before plugging or unplugging any cable, make sure that your hands are completely dry.
- Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, kitchen sink, wet basement or near a swimming pool.
- Do not tread on, pull, or over-bend any cable in case of malfunction of the device.
- During a thunderstorm, stop using the device and disconnect it from the power supply. Unplug the power plug and the Asymmetric Digital Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike.
- If the device is left unused for a rather long time, disconnect it from the power supply and unplug the power plug.
- When there is smoke emitted from the device, or some abnormal noise or smell, disconnect the device from the power supply, and unplug the power plug immediately. Contact the specified maintenance center for repair.
- Do not insert any object into equipment slots that is not part of the product or auxiliary product.
- Before connecting a cable, connect the grounding cable of the device first. Do not disconnect the grounding cable until you disconnect all other cables.
Cleaning Requirements
- Before cleaning the device, stop using it and disconnect it from the power supply.
- Use a piece of soft, dry and anti-static cloth to clean the device.
- Keep the power plug clean and dry. Using a dirty or wet power plug may lead to electric shock or other perils.
ENVIRONMENTAL RECYCLING
Never dispose of the device with domestic waste Ask your Town Council about
how to dispose of it in an environmentally friendly way. The cardboarc box,
plastic packaging and player components may be recycled in accordance with
prevailing recycling regulations in your country.
Always adhere to prevailing regulations
Those who fail to do so may be fined or prosecuted in accordance with the law.
The crossed out garbage can that appears on the device means that when it has
reached the end of its useful life, it should be taken to a special waste
disposal centre and treated separately to general urban waste.
Troubleshooting
The unit cannot supply power to Yealink device.
There is a bad connection with the plug.
- Clean the plug with a dry cloth.
- Connect it to another wall outlet.
The usage environment is out of operating temperature range.
- Use in the operating temperature range.
The cable between the unit and the Yealink device is connected incorrectly.
- Connect the cable correctly.
You cannot connect the cable properly.
- You may have connected a wrong Yealink device.
- Use the correct power supply.
Some dust, etc., may be in the port.
- Clean the port.
Contact your dealer or authorized service facility for any further questions.
Contact Information
YEALINK NETWORK TECHNOLOGY CO.,LTD.
309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City,
Fujian, P.R.C
YEALINK (EUROPE) NETWORK TECHNOLOGY B.V.
Strawinskylaan 3127, Atrium Building, 8th floor, 1077ZX Amsterdam, The
Netherlands
YEALINK (USA) NETWORK TECHNOLOGY CO., LTD.
999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA
Made in China
Declaration of Conformity
We,
YEALINK(XIAMEN) NETWORK TECHNOLOGY co.,LTD Address: 309, 3rd Floor, No.16, Yun
Ding North Road,
Huli District, Xiamen City, Fujian, P.R. China
DATE: 18th /August/2021
declare that the product
Type: HD IP Conference Phone Model: CP965 meets the essential requirements and other relevant provisions according to the following EC directive Directive: 2014/30/Ell, 2014/35/EU,RED 2014/53/EU
Conformity
The product complies with the following standards:
Safety : EN 62368-1:2014+A11:2017 EMC:: EN 55032:2015
EN 55035:2017
EN61000-3-2: 2019
EN61000-3-3: 2013+A1:2019
Radio: ETSI EN 301 489-1 V2.1.1, ETSI EN 301 489-6 V2.1.1, ETSI
EN 301 489-17 V3.1.1, ETSI EN 300 328 V2.1.1,
ETSI EN 301 893 V2.1.1,
EN 301 406 V2.2.2
Health :EN 62311:2008
Directive 2011/65/EU and (EU)2015/863 of the European Parliament and of
the Council of 8 June 2011 and 4 June 2015 on the restriction of the use of
certain hazardous substances in electrical and electronic equipment(RoHS 2.0)
Directive 2012/19/EU of the European Parliament and of the Council of
4.July.2012 on Waste electrical and electronic equipment(WEEE)
Regulation (EC) No.1907/2006 of the European Parliament and of the
Council of 18.December.2006 on Registration, Evaluation, Authorization, and
Restriction of Chemicals (REACH)
About Yealink
Yealink (Stock Code: 300628) is a global brand that specializes in video
conferencing, voice communications and collaboration solutions with best-in-
class quality, innovative technology and user-friendly experience. As one of
the best providers in more than 140 countries and regions, Yealink ranks No.1
in the global market share of SIP phone shipments (Global IP Desktop Phone
Growth Excellence Leadership Award Report, Frost & Sullivan, 2019).
Technical Support
Visit Yealink WIKI (http://support.yealink.com/) for firmware downloads,
product documents, FAQ, and more.
For better service, we sincerely recommend you to use Yealink Ticketing system
(https://ticket.yealink.com) to submit all your technical issues.
https://support.yealink.com/en/portal/docDetail?documentCode=a51bdc7b349a45f9
YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD.
Web: www.yealink.com
Copyright©2022 YEALINK(XIAMEN) NETWORK
TECHNOLOGY CO.,LTD.All rights reserved.