CANOPIA Bordeaux Series Door Awning Kit Instruction Manual

: June 12, 2024
: CANOPIA

Table of Contents

CANOPIA Bordeaux Series Door Awning Kit
Product Information
Available Models
Product Usage Instructions
CUSTOMER SUPPORT
SAFETY ADVICE
BEFORE ASSEMBLY **
DURING ASSEMBLY
Contents
PALRAM – CANOPIA I 3 years Limited Warranty
Declaration of Performance
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

CANOPIA Bordeaux Series Door Awning Kit

CANOPIA Bordeaux Series Door Awning Kit product

Product Information

The product is a series of greenhouse units available in two models: Bordeaux and Amsterdam. The Bordeaux series is available with white/clear glazing, while the Amsterdam series is available with grey/clear glazing. The product is manufactured by Palram Industries Ltd. and is recyclable. It complies with EN 14963:200 standards and has a registered design.

Available Models

Bordeaux 5×7 / 1.4×2.2 – Primary Unit: 1 Box
Bordeaux 5×15 / 1.4×4.5 – Primary Unit: 2 Boxes
Bordeaux 5×22 / 1.4×6.7 – Primary Unit: 3 Boxes
Amsterdam 5×7 / 1.4×2.2 – Primary Unit: 1 Box
Amsterdam 5×15 / 1.4×4.5 – Primary Unit: 2 Boxes
Amsterdam 5×22 / 1.4×6.7 – Primary Unit: 3 Boxes

Product Usage Instructions

Please follow the instructions below for assembling the product:

Before starting assembly, carefully read these instructions and keep them in a safe place for future reference.
If any parts are missing or damaged, do not return the product to the store. Instead, go to the link provided or scan the QR code to access a form that will help you request the necessary parts.
If you require technical assistance during assembly, go to the link provided or scan the QR code to access a form that will help you get the required assistance.
For general questions or customer support, you can visit the website provided or use the contact information specific to your region.

Please note that different models may require different numbers of boxes for assembly. Refer to the “Available Models” section for the specific number of boxes required for each model.

IMPORTANT:
Please read these instructions carefully before starting assembly. Keep these instructions in a safe place for future reference.

AFTER SALES SERVICE

PARTS REQUEST
In the case of missing or damaged parts, do not return product to store. Go to the link below or scan the QR code for help, it will direct you to a form that will help us assist you as soon as possible. SCAN ME
Contact us on our website: bit.ly/3js7yZi
ASSEMBLY ASSISTANCE
If you need any technical assistance in assembling your product, go to the link below or scan the QR code for help. It will direct you to a form that will help us assist you as soon as possible.

SCAN ME
Contact us on our website: bit.ly/3kqqFEc

CUSTOMER SUPPORT

WE ARE HERE TO HELP
For general questions: bit.ly/3kY07dP

USA
877-627-8476
hobbyservice@poly-tex.com

CANADA
905-5646007
sales@footprintproducts.com

UNITED KINGDOM • IRELAND
01302-380775
customer.serviceUK@palram.com

GERMANY
0180-522-8778
customer.serviceDE@palram.com

FRANCE • BELGIUM
+33-169-791-094
customer.serviceFR@palram.com

ISRAEL
04-848-6816
customer.service@palram.com

ITALY • NETHERLANDS • PORTUGAL • SPAIN
+33-169-791-094
customer.serviceFR@palram.com

AUSTRIA • LUXEMBURG • LIECHTENSTEIN
+49-180-522-8778
customer.serviceDE@palram.com

AUSTRALIA
03-9219-4444
salesvic@palram.com
NORWAY • SWEDEN • ARGENTINA • GREECE • GREENLAND • ICELAND • ESTONIA • JAPAN • LATVIA • LITHUANIA MAURITIUS • MEXICO • ROMANIA • RUSSIA • TURKEY • UZBEKISTAN • UKRAINE • SWAZILAND • KOREA
+972-4-848-6816
customer.service@palram.com

AUSTRALIA – GREENHOUSES
03-9544-6-999
info@mazedistribution.com.au

HUNGARY • SLOVAKIA
+420-493-523-523
servis@garland.cz

NEW ZEALAND
0800 800 880
customer.service@palram.com

DENMARK
07-575 42 70
post@nshnordic.com

SOUTH AFRICA
011-397-7771
receptionza@palram.com

CROATIA • SLOVENIA
0599-37-057
info@ms-viscom.com

CZECH REPUBLIC
0493-523-523
servis@garland.cz

FINLAND
Neuvonta: 09-6866720 Tuki / Varaosat: 050-3715350
www.horisontenterprises.fi
tuki@horisontenterprises.fi

POLAND
Infolinia: 801-011-929 22-349-93-36
kontakt@ogrodosfera.pl

CYPRUS
0224-971-13
alpaco@alpacodomica.com
www.alpacodomica.com

SWITZERLAND
062-287-33-77
info@ritter.ch

SAFETY ADVICE

It is of utmost importance to assemble all of the parts according to the directions. Do not skip any steps.
We strongly recommend using work gloves during panel sliding.
Some parts may have sharp edges. Please be careful when handling components.
Always wear shoes and safety goggles when working with extruded aluminium.
If using a step ladder or power tools make sure that you follow the manufacturer’s safety advice.
Keep children away from the assembly area.
Do not touch overhead power cables with the aluminium profiles.
Do not attempt to assemble the product in windy or wet conditions.
Dispose of all plastic bags. Keep them out of reach of small children.
Do not climb or stand the roof.
Do not hang or lay the profiles .
Do not position your product in an area exposed to excessive winds .
Do not attempt to assemble this product if you are tired, have taken drugs or alcohol or if you are prone to dizzy spells.
Make sure there are no hidden pipes or cables in the wall before inserting the pegs.
This product is designed to be used mainly as a Door Awning.
Heavy snow load on the roof can make it unsafe to stand below or nearby.
The wall anchoring kit supplied with this product is suitable for concrete or solidbrick walls. Other wall types need an accordant wall fixation kit.

CARE G MAINTENANCE

When your product needs to be cleaned, use a mild detergent solution and rinse with cold clean water.
DO NOT use acetone, abrasive cleaners or other special detergents to clean the panels.
Clean the product once assembly is complete.

TOOLS G EQUIPMENT

BEFORE ASSEMBLY **

**

Selecting a site:
- Choose your site carefully before beginning assembly.
- Consider the door’s opening – inside or outside.
- The product must be positioned and fixed on a flat level surface.
This is a multi-part assembly best achieved by two people.
Allow at least half a day for the assembly process.
Take all components & parts out of the packages.
Sort the parts and check against the content parts list.
Parts should be laid out close at hand. Keep all small parts (screws etc.) in a bowl so they do not get lost.
Please note multi-sided profiles are used in this Door Awning.
As a result some holes in the profiles are not used during assembly.
Please review entire instructions before starting.
Carry out the assembly steps in exact order.
Please consult your local authorities if any permits are required prior to constructing the product.

IMPORTANT:

During assembly use a soft surface below the parts to avoid scratches and damages .
You are solely responsible for determining whether the handling, storage, assembly, installation or use of this product is safe and appropriate in any location or for any given application.
The manufacturer is not responsible for any damages or injury to you, any other person or any property resulting from the improper handling, storage, installation, assembly or use of this product, or the failure to follow the manufacturer’s written instructions regarding the handling, storage, installation, assembly and use of this product .
This product is intended for normal residential use only. Do not use this product for any application that is not recommended in these instructions or building codes in effect in location where this product will be used. Always take care and use appropriate safety equipment (including eye protection) when assembling or installing this product.

DURING ASSEMBLY

During assembly, you will encounter different icons for different products.

Please see below for more information:

CANOPIA Bordeaux Series Door Awning Kit 12

During assembly you will encounter the information icon, please refer to the relevant assembly step for additional comments and assistance.
You may use silicone lubricant spray on the frame in order to help you slide the panels into the profiles. Do not spray the panels.
Use a rubber mallet if necessary.
Make sure you remove covering plastic film from both sides of the panel
All panels with the stamped words “THIS SIDE OUT” must be facing out to create full UV protection. Remove plastic sticker as panels are locked in place .
Steps marked with dashed outlines refer to Extensions only.
Some of the steps are irrelevant for an assembly of a single product.
When assembling a single or an extended product, some parts may be surplus.
These 2 icons below indicate if screw’s tightening is required or not.
Temporary tightening of a few screws may be needed to prevent a profile from sliding out.
Tighten all screws once assembly is completed.

IMPORTANT ASSEMBLY STEPS
When encountering this information icon during assembly, please refer to the relevant assembly step for important additional comments.

Step 1: Important: Please make sure the frame is perfectly centered before fixing. The minimum installation height, above the door frame, is 45 cm.
Step 4: Please apply silicone sealants above beam #9592, in order to prevent water from seeping in.
Step 11: When extending the product, please apply silicone sealants between profiles #9745, in order to prevent water from seeping in.
Step 17: Before inserting panels and locking in place, make sure you remove covering plastic film from both sides of the panel. Be careful not to scratch the panel from this step onwards!
Step 20: Please apply silicone sealant on the inner part of #8167 and connect to the profile.
Step 21: Note: when assembling an extension, some parts and screws will be surplus.

PALRAM – CANOPIA I 3 years Limited Warranty

Palram Canopia Ltd (Company number: 512106824) whose registered office is at Teradion Industrial Park, M.P Misgav20174, Israel (“Canopia”) warrants that the product will be free from defects in material or workmanship for a period of 3 years from the original date of purchase subject to the definitions, terms and conditions contained in this warranty.

Conditions

This warranty shall be valid only if the product is installed, cleaned, handled and maintained in accordance with Canopia’s written recommendations (Recommended Use: Hobby Gardening).
Without derogating from the above, damage caused by use of force, incorrect handling, inappropriate use, neglectful use or assembly or maintenance, accidents,
impact from foreign objects, vandalism, pollutants, alteration, painting, connecting, gluing, sealing not in accordance with the user’s manual, or damage resulting from cleaning with incompatible detergents and minor deviations of the product are not covered by this warranty.
This warranty does not apply to damage resulting from “force majeure”, which includes but is not limited to, hail, storm, tornado, hurricane, blizzard, flood, fire effects.
This warranty Is void if structural parts and components used are not compatible with Canopia’s written recommendations.
This Warranty applies only to the original purchaser of the product. It does not extend to any other purchaser or user of the product (including, but not limited to,
any person who acquires the product from the original purchaser).
Any other use for any other purpose is under user’s sole responsibility. Canopia disclaims and assumes no liability for any use not recommended by this warranty.

Claims and Notifications

Every warranty claim must be notified in writing to Canopia within 30 days after the discovery of the defective product, enclosing the original sales receipt and this warranty.
The claimant must allow Canopia to inspect the product involved and the installation site itself while the product is still in its original position and has not been removed or moved or altered in any way and/or return the product to Canopia for testing.
Canopia reserves the right to investigate independently the cause of any failure.

Compensation

If a claim under this Warranty is properly notified and approved by Canopia, the purchaser, at Canopia’s option, may either (a) purchase a replacement product or part/s; or (b) receive refund of the original product or part/s purchase price, all in accordance with the following schedule

CANOPIA Bordeaux Series Door Awning Kit 48

For avoidance of any doubt, calculation for determination regarding compensation for defective part/s, according to the schedule above, will be based on the contribution
of the defective part to the original cost of the product. Canopia reserves the right to provide substitutions if the product or any part of it is unavailable or obsolete.
This warranty does not cover any costs and expenses of removal and installation of the product or taxes or shipping cost or any other direct or indirect loss(es) which may result from the product failure.

General Conditions and Limitations

OTHER THAN HAS BEEN SPECIFICALLY STATED IN THIS WARRANTY, ALL OTHER WARRANTIES, WHITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PRTICULAR PURPOSE ARE EXCLUDED SO FAR AS THE LAW PERMITS.
EXCEPT WHERE WE HAVE SPECIFICALLY STATED IN THIS WARRANTY, CANOPIA SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES THE PURCHASER SUFFERS DIRECTLY, INDIRECTLY, OR AS A CONSEQUENCE OF USING, OR IN ANY OTHER WAY CONNECTED TO THE PRODUCT.
IF CANOPIA IS PROHIBITED UNDER ANY APPLICABLE LAW FROM EXCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE IN RELATION TO THE PRODUCT, THE DURATION OF ALL SUCH IMPLIED WARRANTIES IS EXPRESSLY LIMITED TO THE DURATION OF THIS WARRANTY OR, IF LONGER, THE MAXIMUM PERIOD REQUIRED BY APPLICABLE LAW.
THE PURCHASER IS SOLELY RESPONSIBLE FOR DETERMINING WHITHER THE HANDLING, STORAGE, ASSEMBLY, INSTALLATION OR USEOF THE PRODUCT IS SAFE AND APPROPRIATE IN ANY LOCATION, FOR ANY GIVEN APPLICATION OR IN ANY GIVEN CIRCUMSTANCE. CANO PIA IS NOT RESPONSIBLE FOR ANY DAMAGES OR INJURY TO THE PURCHASER, ANY OTHER PERSON OR ANY PROPERTY RESULTING FROM THE IMPROPER HANDLING, STORAGE, INSTALLATION, ASSEMBLY OR USEOF THE PRODUCT OR THE FAILURE TO FOLLOW THE WRITTEN INSTRUCTIONS REGARDING THE HANDLING, STORAGE, INSTALLATION, ASSEMBLY AND USEOF THE PRODUCT.
UNLESS OTHERWISE EXPRESSLY INDICATED BY CANOPIA, THE PRODUCT IS INTENDED FOR NORMAL RESIDENTIAL AND COMMERCIAL USE ONLY. CANO PIA IS NOT RESPONSIBLE FOR ANY LOSS, DAMAGE, COST OR EXPENSE RESULTING FROM ANY USE OF THE PRODUCT FOR ANY PURPOSE THAT IS NOT RECOMMENDED BY THE WRITTEN INSTRUCTIONS OR THAT IS NOT PERMITTED BY ANY APPLICABLE LEGISLATION OR OTHER CODES IN EFFECT IN THE LOCATION WHERE THE PURCHASER WILL USE THE PRODUCT.
PLEASE NOTE: ANCHORING THIS PRODUCT TO THE GROUND IS ESSENTIAL TO ITS STABILITY AND RIGIDITY. IT IS REQUIRED TO COMPLETE THIS STAGE IN ORDER YOUR WARRANTY TO BE VALID.

Palram Canopia Ltd.
Teradion Industrial Park, M.P Misgav 2017400, P.O.B 53, Israel
Tel +972.4.848.6900
Fax +972.4.848.6901
canopia@palram.com
www.canopia.com

Declaration of Performance

According to Construction Products Council Directive UE N°305/2011 and EN 14963:2006 Issue Date 01/01/2022

Identification code: Bourdeaux™, refer to CE label no 013
Type: A light transmitting wall-supported 3 mm thickness solid PMMA extruded sheets structure made of aluminum and galvanized steel elements
Intended use: open multi-purpose covering
Manufacturer: Palram Canopia Ltd. Teradion Industrial Park, M.P Misgav 2017400, P.O.B. 53, Israel
Importer and EU representative : PALRAM Applications UK, Unit 40 J3 Industrial Estate Carr Hill, Doncaster DN4 8DE
Assessment and verification of constancy of performance: System 3
Declared performance:
Resistance to upward load: UL 700
Resistance to downward loads: DL 1200
Reaction to fire: B, s1, d0
For mounting and fixing provisions see EN 16153:2013
Resistance to fire: NPD
External fire performance: FROOF
Water tightness:
For the rooflight with upstand: Pass
For the sheet material: Pass
Impact resistance:
For the small hard body. Pass
For the large soft body. Pass
Thermal transmittance:
For the rooflight: NPD (not relevant to an open multi purpose cover)
For the sheet material: 5.9 W/(m2•K)
Direct airborne sound insulation: NPD (not relevant to an open multi purpose cover)
Radiation transmittance:
- Light transmittance: Tv – 92.4 %
- Solar direct transmittance: Te – 82.14 %
- Solar factor: g value – 0.85
  Air permeability:
  For the rooflight: NPD (not relevant to an open multi purpose cover)
  For the sheet material: Pass
  Durability (of the sheet material): AA, Cu 1, Ku 0
The performance of the product identified in points 1 and 2 is in conformity with the declared performance in point 7.

This declaration of performance is issued, in accordance with Annex ZA.2.2 – EN 14963: 2006, under the sole responsibility of Pal ram Canopia Ltd.
ITT reports and Factory Production Control records are available upon request at www.canopia.com
Signed for and behalf of Pal ram Canopia Ltd. by: Teradion Industrial Park, Misgav 01/01/2022