CISCO ATA 191 and ATA 192 Analog Telephone Adapter User Manual

CISCO ATA 191 and ATA 192 Analog Telephone Adapter User Manual

Americas Headquarters
Cisco Systems, Inc.
170West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE- NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

All printed copies and duplicate soft copies of this document are considered uncontrolled. See the current online version for the latest version.

Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at www.cisco.com/go/offices.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL:
https://www.cisco.com/c/en/us/about/legal/trademarks.html. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1721R)

© 2020 Cisco Systems, Inc. Alle Rechte vorbehalten.

CHAPTER 1: Your ATA

Your new ATA

Your ATA allows you to connect an analog device, such as a telephone or fax machine, to the network. The connected device can function like an IP phone on the network.

Your new ATA has two interfaces:

• Two RJ11 ports for analog devices
• An RJ45 port for Ethernet

The LEDs on the ATA indicate the status.

Install your ATA using the components that are included in the box.

You must complete the following tasks:

• Install your ATA with the components that it came with.

Devices for your ATA

The ATA allows you to connect the following types of devices to the network:

 Analog Telephones
 Analog phones do not have softkeys.
 The information displayed on the analog phone depends on the model.
 Use the flashing button on the phone for hold, resume, transfer and conference.

• Analog telephony audio devices
  The ATA supports analog telephony audio devices, such as pager adapters and answering machines, that emulate a regular telephone.

• Pager systems
  These systems are intended for alarms and public announcements in buildings.

• Fax machines
  You can use a fax machine directly with an ATA. Do not connect an extension or splitter to a fax machine.
  To reduce fax errors, set the fax machine transmission speed to slow.
  Data devices, such as fax machines and modems, may not function optimally.
  For the best fax and modem performance, continue to use a dedicated landline.

Cisco ATA 191 und ATA 192 – Hardware

ATA 191 and ATA 192 are compact, easy to install devices. The device has these connections:

• 5 volt DC power connector.

• Two RJ-11 FXS (Foreign Exchange Station) ports – The ATA has two RJ-11 ports that function like any standard analog telephone device. Each port supports either voice or
  fax transmission, and both ports can also be used simultaneously.

• One WAN network port – One 10/100BASE-T RJ-45 data port for connecting an Ethernet-enabled device to the network.

The ATA 192 has an additional LAN Ethernet port – a 10/100BASE-T RJ-45 data port for connecting a device, e.g. B. a computer, with an Ethernet cable to the network.

Notice

The ATA network port auto-negotiates for duplex and speed. It supports speeds of 10/100 Mbit/s and full duplex.

ATA 191 and ATA 192 – Top

The following figure shows the different LEDs and buttons on the top of the ATA.

Illustration 1 :ATA 191 and ATA 192— top

Problem reporting tool button

Problem Report Tool (PRT) button is located on the top of the ATA.
Press the PRT button. A log file is prepared and uploaded to the server for troubleshooting your network issues.
You can instruct the analog phone users to press the PRT button on the ATA device to start the PRT log file process.
One of the following steps must be completed to upload the PRT log file from the ATA:

• Configure the HTTP server to upload the PRT log file from the ATA
• Configure the customer support upload URL and apply it to the ATA

ATA 191 and ATA 192 – rear side

The following illustrations show the different ports and buttons on the back of the ATA.

Install your new ATA

Your ATA comes with everything you need to power it up, connect it to the network and place it on your desk.

preparations
Before installing, verify that the following is present:

• An Ethernet cable to connect to the network
• An analog phone or fax machine to connect to the ATA
• A phone cord to connect the phone
• An uninterruptible power supply (UPS) for backup power

Procedure

Phone Adapter Configuration Utility

You can configure or customize some phone features on the Phone Adapter Configuration Utility
web page. Your administrator will provide you with the URL for the page and your user ID and password.

The configuration utility page allows you to view some network and administration settings, as well as some basic information about your ATA, such as firmware version, serial number, and memory usage.

Most users use the Phone Adapter Configuration Utility page to set up some basic functionality such as speed dialing or call forwarding. See the table below for more information on setting up these features.

The following table describes the phone features that you can set up on the Phone Adapter Configuration Utility web page.

Table 3: Functions of configuration program

Supported ATA call features

Depending on your system configuration, your ATA supports some or all of the following calling features:

• Transfer (attended): With this transfer type, you talk to the recipient before making the transfer.
• Transfer (Unattended): With this type of transfer, you transfer the call and hang up before the recipient answers.
• Conference.
• Hold and continue.
• Caller ID.
• Waiting call.
• Call pickup.
• Speed dial.
• Music on Hold.
• Shared lines.
• Voicemail: This feature has no visual indicator, but a message waiting tone lets you know you have voicemail. A voicemail icon is displayed on some analog phones with a large LCD screen.
• Call forwarding.
• Wahlwiederholung.

CHAPTER 2: configure functions

Phone Adapter Configuration Utility

You can configure or customize some phone features on the Phone Adapter Configuration
Utility web page. Your administrator will provide you with the URL for the page and your user ID and password.

The configuration utility page allows you to view some network and administration settings, as well as some basic information about your ATA, such as firmware version, serial
number, and memory usage.

Most users use the Phone Adapter Configuration Utility page to set up some basic functionality such as speed dialing or call forwarding. See the table below for more information on setting up these features.

The following table describes the phone features that you can set up on the Phone
Adapter Configuration Utility web page.

Table 4: functions of configuration program

Telephone functions with the Configure Phone Adapter Configuration Utility

Settings for call forwarding

You can transfer calls from any line on your phone to another phone number.
However, call forwarding is phone line specific. When a call comes in on a line that doesn’t have call forwarding enabled, the call rings as usual.
There are two methods available for transferring calls:

• Forward all calls
• Forward calls when, for example, the number is busy or the call is unanswered becomes.

Call forwarding is set up on the Voice tab of the Configuration Utility page. Use the information in the table below as a guide. After entering your settings, click Save to keep your changes.

Selective Call Forward Settings

When a call is transferred, you will hear a short ring before the call is transferred to the new number.
The following table describes the call forwarding settings that you can configure on the Voice tab of the Configuration Utility page.

Selective Call Forward Settings call forwarding

You can create a list of up to 8 phone numbers that will be forwarded with every call. When someone calls from one of these numbers, you will hear a ringtone and the call will be transferred to the new number.

When you enter the Call Forward Selective call preference, you can enter “?” Use to match a single digit, or “*” to match a range of digits. For example:

• 1408* – a call will be forwarded to the appropriate destination if the phone number begins with 1408.

Cisco ATA 191 and ATA 192 Analog Phone Adapter User’s Guide for Multiplatform Firmware

1512???1234 – a call is routed to the appropriate destination if the phone number is an 11-digit number beginning with 1512 and ending with 1234.

You can also forward the last received call or block the last call.

Selective call forwarding is set up on the Voice tab of the Configuration Utility page. Use the information in the table below as a guide. After entering your settings, click Save to keep your changes.

The following table describes the call forwarding settings that you can configure on the Voice tab of the Configuration Utility page

Speed Dial Settings

You can use certain phone lines to speed dial people you call frequently to reach.

Speed dial entries are made from the Language tab on the Configuration Utility page furnished. Use the information in the table below as a guide. After your

Once you have entered your settings, click Save to keep your changes.
The following table describes the speed dial settings you can configure from the Voice tab. can be configured on the configuration program page.

Table 7: Speed Dial Settings

Supplementary Service Settings Services

In addition to the core calling features, the ATA provides support for several additional ones functions. All of these services are optional and may not be available unless your administrator she disabled. In some cases, your service provider may provide similar functionality through other means than support the ATA.

Additional services are configured on the “Language” tab of the configuration program page furnished. Use the information in the table below as a guide. After your Once you have entered your settings, click Save to keep your changes.

The following table describes the Extended Services settings that you can find on the “Language” tab on the configuration program page.

Table 8: Supplementary Service Settings

Distinctive Ring Settings ringtones)

You can customize how your phone indicates an incoming call by choosing different ringtones. However, this function requires a specific computer code called a script.
Contact your administrator to enable this feature.

ringtone settings

You can customize your ringtones according to your needs. For example, you can set a ringtone for incoming calls and a different ringtone for your callback notifications.
The ring tone settings are set up on the “Language” tab of the configuration program page. Use the information in the table below as a guide. After entering your settings, click Save to keep your changes.
The following table describes the ringtone settings that you can configure on the Language tab of the Configuration Utility page.

Table 9: ringtone settings

CHAPTER 3:  Calls

Make calls on your analog phone

Your analog phone works just like a Cisco IP phone.
Procedure

Call back on your analog phone

Procedure

Answer calls on your analog phone

Your analog phone works like a Cisco IP Phone.
Procedure
When your analog phone rings, pick up the handset to answer the call.

Answer waiting calls on your analog phone

When you are on a call, you will hear a beep when a call is waiting.
Procedure

Hold a call on your analog phone

You can put an active call on hold and resume later. Procedure

Forward analog phone calls to another number

If you’re not at your desk but don’t want to miss an important call, forward your calls to another phone.
Procedure

Transfer calls from your analog phone

When you transfer a call, you can remain on the original call until the other person answers the call. You can now talk to the other person privately before exiting the conversation.
If you don’t want to speak to the caller, transfer the call without waiting for the caller to answer. This action is known as a “blind transfer”.
You can also switch between both callers to talk to them before walking away from the call.

Procedure

Make conference calls on your analog phone

Call features and star codes for analog phones

You can use star shortcuts to quickly access many of your calling features. An example of an asterisk is 69 or 78.
The asterisks are adapted to your individual needs by your network administrator. For more information, contact the person who maintains your network.

CHAPTER 4: Voicemail

Check your analog phone for new voicemails

You can access your voicemails directly on your phone. However, the administrator must set up your voicemail account and configure your phone to access the voicemail system.

Procedure
Pick up the handset and wait for the dial tone.
If you hear a stuttering sound, you have new voicemails.

View your voicemail

CHAPTER 5: Product safety

Safety and performance information

Power failure

The availability of the emergency services on the phone is only guaranteed when the phone is powered. In the event of a power failure, emergency numbers cannot be dialed until power is restored. In the event of a power interruption or loss of power, you may need to reset or reconfigure the device to dial emergency numbers.

External devices

We recommend using high quality external devices that are shielded from unwanted RF (radio frequency) and AF (audio frequency) signals. Examples of external devices are headsets, cables and connectors.

Depending on the quality of these devices and their distance from other devices such as mobile phones or two-way radios, a small amount of noise can still occur. In these cases, we recommend one or more of the following measures:

• Increase the distance between the external device and the RF or AF signal source.
• Lay the connection cables of the external device as far as possible from the RF or AF signal source.
• Use shielded cables or cables with high-quality shielding and high-quality connectors for the external device.
• Shorten the connection cable of the external device.
• Pass the cables of the external device through a ferrite core or similar device.

Cisco cannot guarantee the performance of external devices, cables, and connectors.

Caution

In EU countries, only use external speakers, microphones and headsets that comply with EU Directive 89/336/EEC.

Behavior of the phone in the event of network congestion

• Administrative tasks, such as checking internal connections or security
• Network attacks, such as a denial of service attack

Declaration of Conformity

FCC Compliance Statements

The FCC (Federal Communications Commission, US licensing authority for
If the device causes interference to radio or television reception, which is due to transient communication devices) requires declarations of conformity to:

FCC Rules Part 15.21 Statement

Any changes or modifications to the device not expressly approved by the party responsible for compliance could void the user’s authority to operate the device.

FCC Radiation Exposure Rules Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow specific usage instructions to comply with radiation exposure regulations. The source of radiation should be at least 20 cm away from your body and must not be operated near or in connection with antennas or other transmitters.

Class B Receivers and Digital Devices FCC Rules Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These requirements provide reasonable protection against electromagnetic disturbances in a residential environment. This device generates, uses, and can radiate radio frequency signals. If this equipment is not installed and used in accordance with the instructions, it may cause radio interference. However, there is no guarantee that interference will not occur in all cases.

If the device causes interference to radio or television reception, which is due to transient Turning off the device can be checked, try to troubleshoot by one of the following Measures to fix:

• Reorient or relocate the receiving antenna.
• Increase the distance between the device and the receiver.
• Connect the device to a different household circuit than the receiver.
• Consult the dealer or a qualified radio and television technician.

Compliance Information: Brazil
Overview of Cisco product security

This product contains encryption features and is subject to applicable U.S. or local country laws governing the import, export, transfer and use of the product. Cisco’s provision of encryption products does not grant any third party the right to import, export, share, or use the encryption capabilities. Importers, exporters, distributors and users are responsible for compliance with all applicable laws. By using this product, you agree to comply with all applicable laws and regulations. If you are unable to comply with applicable laws, you must return the product immediately.

For more information on US export regulations, see https://www.bis.doc.gov/policiesandregulations/ear/index.htm .

Important online information

End User License Agreement
End User License Agreement (EULA): https://www.cisco.com/go/eula

Information on regulatory compliance and safety Legal, Regulatory and Safety Information (RCSI):

Read More About This Manual & Download PDF:

References

• Cisco Trademarks - Cisco

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>