ezcoo EZ-SP12H28S HDMI Splitter Installation Guide

June 12, 2024
ezcoo

ezcoo EZ-SP12H28S HDMI Splitter

Product Information

Installation Instructions

  1. Please ensure that your TV/Monitor supports VRR (Variable Refresh Rate) before installation.
  2. To test VRR support, connect an HDMI source (PS5, XBOX X, N-v-id-ia s-h-ield) directly to the display device without the EZ-SP12H28S. If the HDMI display device supports VRR, select the appropriate EDID mode based on the audio channel:
    • 4K 120Hz 7.1/5.1CH LED ON indicates VRR support.
    • 4K 120Hz 7.1/5.1CH LED blinking indicates no VRR support.
  3. In COPY mode, the EZ-SP12H28S can learn VRR capabilities from the connected display device.
  4. If you encounter any HDCP (High-bandwidth Digital Content Protection) issues, press the SELECT button for 5 seconds until the LED indicator flashes 3 times.
  5. The HDMI OUT 2 port can downscale a 4K 120Hz source to a 1080P 120Hz TV. It can also downscale a 4K 60Hz source to a 1080P 60Hz TV. However, it does not support downscaling of 4K HDR D-o-l-by Vision sources or downscaling of 4K 120Hz to 1080P 60Hz.

Troubleshooting

Q: Is it necessary to upgrade firmware of my EZ-SP12H28S? A: The newest version 2022 does not require a firmware upgrade as it already has the latest firmware. However, older versions may need an upgrade. To check if your device has the newest firmware:

  • Press the EDID SELECT button
  • If the 4K 120Hz 7.1CH LED indicator is flashing/blinking, then it has the newest firmware and no upgrade is needed.
  • If the LED indicator is ON, please upgrade to the newest firmware.

Q: How do I upgrade to the newest firmware? Is it easy?

A: Upgrading the firmware is not difficult, but it requires some patience. Here are the steps:

  1. Connect the EZ-SP12H28S to your PC using a Micro-USB cable via the UPDATE port.

  2. Visit
    https://www.easycoolav.com/products/8k60hz-4k120hz- hdmi-21-splitter1x248gbps

    and click on “Firmware Update” to download all the necessary documents to your PC.

  3. Check the provided video for detailed instructions.

  4. Install the program called “GigaDevice_MCU_ISP_Programmer_V3.0.2.5782UartAssistM”.

  5. Open the UartAssistM program and follow the video instructions to complete the firmware upgrade.

If you need any technical assistance during the firmware update, you can contact easycoolav through their online chat service.

Q: Can this HDMI splitter split Xbox 4K 120Hz D-o-l-b-y Vision VRR ALLM to output1 TV and output2 AV receiver for D-o-l-b-y Atmos and DTS:X? A: Yes, it supports this functionality.

Thank you. If you need any further technical assistance, please feel free to contact easycoolav through their online chat service.

Installation Instruction

  1. Please ensure use standard HDMI 2.1 cable less than 3 meter.
    To keep 4K 120Hz stable picture, please use HDMI 2.1 cable B0BB78BFNJ as well.
    We could offer free HDMI 2.1 cable as EZ-SP12H28S after-selling service solution for you. Most of signal flicker is caused by HDMI 2.1 cable issue; Once customer changed to ezcoo HDMI 2.1 cable B0BB78BFNJ, the signal is fine.
    Please feel free to reach us and get the free cable.

  2. EDID 4K 120Hz 7.1/5.1/2.1CH mode include two VRR version, with VRR and without VRR.
    Please ensure TV/Monitor support VRR in advance. Test it by connecting HDMI source (PS5, XBOX X, N-v-id-ia s-h-ield ) to display device without EZ- SP12H28S.
    When HDMI display device support VRR, please select EDID mode based on audio channel. 4K 120Hz 7.1/5.1CH LED ON means come with VRR;
    4K 120Hz 7.1/5.1CH LED blinking means come without VRR.
    COPY mode learning VRR from display device.

ezcoo EZ-SP12H28S HDMI Splitter-FIG1

  1. For any HDCP issue, please press SELECT button for 5 seconds till LED indicator flash 3 times.
    ONLY HDMI OUT 2 port down-scale 4K 120Hz source to 1080P 120Hz TV, OR down- scale 4K 60Hz to 1080P 60Hz only
    NOT down-scale 4K HDR D-o-l-by Vision source
    NOT down-scale 4K 120hz to 1080p 60hz

Trouble Shooting

Q: Is it necessary to upgrade the firmware of my EZ-SP12H28S?
A: The newest version 2022 does not request to upgrade firmware, its the newest firmware already. But the old version need. Please press the EDID SELECT button, if 4K 120Hz 7.1CH LED indicator flashing/blinking , then it s the newest firmware, no need to upgrade. If the LED indicator is ON, then, please upgrade to the newest firmware.

Q: How do I upgrade to the newest firmware? Is it easy ?
A: It` s not hard, just need some patience. It takes around 3 minutes to finish the whole steps. Please browse https://www.easycoolav.com/products /8k60hz-4k120hz-hdmi-21-splitter-1x248gbps, click Firmware Update to download all documents to PC.

  1. Connect EZ-SP12H28S to PC by Micro-USB cable via UPDATE port.
  2. Please check video of firstly.
  3. Install the program — GigaDevice_MCU_ISP_Programmer_V3.0.2.5782; UartAssistM 4. Open the UartAssistM, follow up video instructions to finish upgrading firmware

Should you need any technical assistance during updating firmware, please feel free to get easycoolav on-line chat.

Q: Can this split Xbox 4k 120hz D-o-lb-y Vision vrr allm to output1 tv and output2 av receiver for D-o-l-by Atmos and DTS:X?
A: Yes, it supports well.
Thank you.
Should you need any technical assistance, please feel free to get easycoolav online chat.

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