CANOPIA Neo 3×4.5/ 0.9×1.4 Gray, Diffused Door and Window Awning Instruction Manual

: June 12, 2024
: CANOPIA

Table of Contents

AVAILABLE MODELS
CUSTOMER SUPPORT
SAFETY ADVICE
TOOLS & EQUIPMENT
BEFORE ASSEMBLY
IMPORTANT!
DURING ASSEMBLY
PALRAM – CANOPIA | { year Limited Warranty
Documents / Resources

HOW TO ASSEMBLE NEO™
3×4.5 / 0.9×1.4

CANOPIA Neo Gray, Diffused Door and Window Awning

IMPORTANT!
Please read these instructions carefully before starting assembly.
Keep these instructions in a safe place for future reference.
A member of Palram Industries Ltd.
www.canopia.com

AVAILABLE MODELS

3×4.5 / 0.9×1.4	3×9 / 0.9×2.7	3×13.5 / 0.9×4
![CANOPIA Neo Gray, Diffused Door and Window Awning - UNIT

WE´VE GOT YOU COVERED
NOUS NOUS OCCUPONS DE VOUS
Our self-service form makes it convenient and fast. Go to the URL below or scan the QR code with your phone to submit you request.

Missing a part or need a new one?

CANOPIA Neo Gray, Diffused Door and Window Awning - QR
Cord https://canopia.shop/part_request

Need help assembling your product?

https://canoCpia.shop/support

CUSTOMER SUPPORT

USA
877-627-8476
generalsupport@poly-tex.com| CANADA
905-5646007
sales@footprintproducts.com
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UNITED KINGDOM • IRELAND
01302-380775
customer.serviceUK@palram.com| GERMANY
0180-522-8778
customer.serviceDE@palram.com
FRANCE • BELGIUM
+33-169-791-094
customer.serviceFR@palram.com| ISRAEL
04-848-6816
customer.service@palram.com
ITALY • NETHERLANDS • PORTUGAL • SPAIN
+33-169-791-094
customer.serviceFR@palram.com| AUSTRIA • LUXEMBURG • LIECHTENSTEIN
+49-180-522-8778
customer.serviceDE@palram.com
AUSTRALIA
03-9219-4444
salesvic@palram.com| AUSTRALIA – GREENHOUSES
03-9544-6-999
info@mazedistribution.com.au
HUNGARY • SLOVAKIA
+420-493-523-523
servis@garland.cz| NEW ZEALAND
0800 800 880
customer.service@palram.com
DENMARK
07-575 42 70
post@nshnordic.com| SOUTH AFRICA
011-397-7771
receptionza@palram.com
CROATIA • SLOVENIA
0599-37-057
info@ms-viscom.com| CZECH REPUBLIC
0493-523-523
servis@garland.cz
FINLAND
Neuvonta: 09-6866720
Tuki / Varaosat: 050-3715350
www.horisontenterprises.fi
tuki@horisontenterprises.fi| POLAND
Infolinia: 801-011-929
22-349-93-36
kontakt@ogrodosfera.pl
CYPRUS
0224-971-13
alpaco@alpacodomica.com
www.alpacodomica.com| SWITZERLAND
**** 062-287-33-77
info@ritter.ch

NORWAY • SWEDEN • ARGENTINA • GREECE • GREENLAND • ICELAND • ESTONIA • JAPAN • LATVIA • LITHUANIA MAURITIUS • MEXICO • ROMANIA • RUSSIA • TURKEY • UZBEKISTAN • UKRAINE • SWAZILAND • KOREA
** +972-4-848-6816
customer.service@palram.com**

SAFETY ADVICE

It is of utmost importance to assemble all of the parts according to the directions. Do not skip any steps.
We strongly recommend using work gloves during panel sliding.
Some parts may have sharp edges. Please be careful when handling components.
Always wear shoes and safety goggles when working with extruded aluminium.
lfusing a step ladder or power tools make sure that you follow the manufacturer’s safety advice.
Keep children away from the assembly area.
Do not touch overhead power cables with the aluminium profiles.
Do not attempt to assemble the product in windy or wet conditions
Dispose of all plastic bags. Keep them out of reach of small children.
Do not climb or stand the roof.
Do not hang or lay the profiles.
Do not position your product in an area exposed to excessive winds.
Do not attempt to assemble this product if you are tired, have taken drugs or alcohol or if you are prone to dizzy spells.
Make sure there are no hidden pipes or cables in the wall before inserting the pegs.
This product is designed to be used mainly as a Door Awning.
Heavy snow load on the roof can make it unsafe to stand below or nearby.
The wall anchoring kit supplied with this product is suitable for concrete or solidbrick walls. Other wall types need an accordant wall fixation kit

CARE & MAINTENANCE

When your product needs to be cleaned, use a mild detergent solution and rinse with cold clean water.
DO NOT use acetone, abrasive cleaners or other special detergents to clean the panels.
Clean the product once assembly is complete.

TOOLS & EQUIPMENT

| ❑ 2 people needed
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| ❑ Pencil
| ❑ Tape measure
| ❑ Work gloves
| ❑ Electric Drill With Drill Bit 10mm 113/32″
| ❑ Wrench 13 mm 11/2″
| ❑ Spirit Level
| ❑ Ladder
| ❑ Philips head Screwdriver

BEFORE ASSEMBLY

Selecting a site:
– Choose your site carefully before beginning assembly.
– Consider the door’s opening – inside or outside.
– The product must be positioned and fixed on a flat level surface.
This is a multi-part assembly best achieved by two people. Allow at least half a day for the assembly process.
Take all components & parts out of the packages. Sort the parts and check against the content parts list.
Parts should be laid out close at hand. Keep all small parts (screws etc.) in a bowl so they do not get lost.
Please note multided profiles are used in this Door Awning. As a result some holes in the profiles are not used during assembly.
Please review entire instructions before starting. Carry out the assembly steps in exact order.
Please consult your local authorities if any permits are required prior to constructing the product.

IMPORTANT!

During assembly use a soft surface below the parts to avoid scratches and damages.
You are solely responsible for determining whether the handling, storage, assembly, installation or use of this product is safe and appropriate in any location or for any given application.
The manufacturer is not responsible for any damages or injury to you, any other person or any property resulting from the improper handling, storage, installation, assembly or use of this product, or the failure to follow the manufacturer’s written instructions regarding the handling, storage, installation, assembly and use of this product
This product is intended for normal residential use only. Do not use this product for any application that is not recommended in these instructions or building codes in effect in location where this product will be used. Always take care and use appropriate safety equipment (including eye protection) when assembling or installing this product.

DURING ASSEMBLY

During assembly, you will encounter different icons for different products. Please see below for more information:
During assembly you will encounter the information icon, please refer to the relevant assembly step for additional comments and assistance.
You may use silicone lubricant spray on the frame in order to help you slide the panels into the profiles. Do not spray the panels.
Use a rubber mallet if necessary.
Make sure you remove covering plastic film from both sides of the panel.
All panels with the stamped words “THIS SIDE OUT” must be facing out to create full UV protection. Remove plastic sticker as panels are locked in place.
Steps marked with dashed outlines refer to Extensions only.
Some of the steps are irrelevant for an assembly of a single product
When assembling a single or an extended product, some parts may be surplus.
These 2 icons below indicate if screw’s tightening is required or not
Temporary tightening of a few screws may be needed to prevent a profile from sliding out.
Tighten all screws once assembly is completed.

IMPORTANT ASSEMBLY STEPS
When encountering this information icon during assembly, please refer to the relevant assembly step for important additional comments.
Step 1: Plan the assembly according to the number of canopies purchased.
Step 2 : Sizes in accordance with Step 1.
CANOPIA Neo Gray, Diffused Door and Window Awning -
fig CANOPIA Neo
Gray, Diffused Door and Window Awning - fig 2

PALRAM – CANOPIA | { year Limited Warranty

Product Details: Canopia Canopy Door Cover
Palram Canapia Ltd (Company number: 512106824) whose registered office is at Teradion Industrial Park, M.P Misgav 20174, Israel (“Canopia”) warrants that the product will be free from defects in materia! or workmanship for a period of 1 year from the origina! date of purchase subject to the definitions, terms and conditions contained in this warranty.
1. Conditions
1.1 This warranty shall be valid only if the product ‘s installed, cleaned, handled and maintained in accordance with Canopia’s written recommendations (Recommended Use: Hobby Gardening).
1.2 Without derogating from the above, damage caused by use of force, incorrect handling, inappropriate use, neglectful use or assembly or maintenance, accidents, impact from foreign objects, vandalism, pollutants, aiteration, painting, connecting, gluing, sealing sot in accordance with the user’s manual, or damage resulting from cleaning with incompatible detergents and minor deviations of the product are not covered by this warranty.
1.3 This warranty does not apply to damage resulting from “force majeure”, which includes but is not limited to, hail, storm, tornado, hurricane, blizzard, flood, fire effects.
1.4 This warranty is void if structural parts and components used are not compatible with Canopia’s written recommendations.
1.5 This Warranty applies anly ta the original purchaser of the product. It does not extend to any other purchaser or user of the product (induding, but not limited to, any person who acquires the product from the original purchaser).
1.6 Any other use for any other purpose is under user’s sole responsibility. Canopia disdaims and assumes no liability for any use nat recommended by this warranty.
‘2. Calms and Notifications
2.1 Every warranty daim must be notified in writing to Canopia within 30 days after the discovery of the defective product, enclosing the original sales receipt and this warranty.
2.2 The claimant must allow Canopia to inspect the product involved and the installation site itself while the product is still in its original position and has not been removed or moved or altered in any way and/or return the product to Canopia for testing.
2.3. Canopia reserves the right to investigate independently the cause of any failure.
3. Compensation
3.1 tfaclaim under this Warranty is properly notified and approved by Canopia. the purchaser, at Canopia’s option, may either (a) purchase a replacement product
or part/s; or (b) receive refund of the original product or part/s purchase price, all in accordance with the following schedule:

Period After Purchasing	Replacement Product or Part/s	Refund
From date of purchase up to end of 15′ year	Free of charge	100%

3.2 For avoidance of any doubt, calculation for determination regarding compensation for defective part/s, according to the schedule above, will be based on the contribution of the defective part to the original cost of the product. Canopia reserves the right to provide substitutions if the product or any part of it is unavailable or obsolete.
3.3 This warranty does not cover any costs and expenses of removal and installation of the praduct or taxes or shipping cost or any other direct or indirect ioss(es) which mayresult from the product failure.
4. General Conditions and Limitations
4.1 OTHER THAN HAS BEEN SPECIFICALLY STATED IN THIS WARRANTY, ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PRTICULAR PURPOSE ARE EXCLUDED SO FAR AS THE LAW PERMITS.
4.2 EXCEPT WHERE WE HAVE SPECIFICALLY STATED IN THIS WARRANTY, CANOPIA SHALL NOT BE UABLE FOR ANY LOSSES OR DAMAGES THE PURCHASER SUFFERS DIRECTLY, INDIRECTLY, OR AS A CONSEQUENCE OF USING, OR IN ANY OTHER WAY CONNECTED TO THE PRODUCT.
4.3 IF CANOPIA IS PROHIBITED UNDER ANY APPLICABLE LAW FROM EXCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN RELATION TO THE PRODUCT, THE DURATION OF ALL SUCH IMPLIED WARRANTIES IS EXPRESSLY LIMITED TO THE DURATION OF THIS WARRANTY OR,IF LONGER, THE MAXIMUM PERIOD REQUIRED BY APPLICABLE LAW.
4.4 THE PURCHASER IS SOLELY RESPONSIBLE FOR DETERMINING WHETHER THE HANDLING, STORAGE, ASSEMBLY, INSTALLATION OR USE OF THE PRODUCT IS SAFE AND APPROPRIATE IN ANY LOCATION, FOR ANY GIVEN APPLICATION OR IN ANY GIVEN CIRCUMSTANCE. CANOPIA IS NOT RESPONSIBLE FOR ANY DAMAGES OR INJURY TO THE PURCHASER, ANY OTHER PERSON OR ANY PROPERTY RESULTING FROM THE IMPROPER HANDLING, STORAGE, INSTALLATION, ASSEMBLY OR USE OF THE PRODUCT OR THE FAILURE TO FOLLOW THE WRITTEN INSTRUCTIONS REGARDING THE HANDLING, STORAGE, INSTALLATION, ASSEMBLY AND USE OF THE PRODUCT.
4.5 UNLESS OTHERWISE EXPRESSLY INDICATED BY CANOPIA, THE PRODUCT IS INTENDED FOR NORMAL RESIDENTIAL AND COMMERCIAL USE ONLY. CANOPIA 1S NOT RESPONSIBLE FOR ANY LOSS, DAMAGE, COST OR EXPENSE RESULTING FROM ANY USE OF THE PRODUCT FOR ANY PURPOSE THAT IS NOT RECOMMENDED BY THE WRITTEN INSTRUCTIONS OR THAT IS NOT PERMITTED BY ANY APPLICABLE LEGISLATION OR OTHER CODES IN EFFECT IN THE LOCATION WHERE THE PURCHASER WILL USE THE PRODUCT.
4.6 PLEASE NOTE: ANCHORING THIS PRODUCT TO THE GROUND IS ESSENTIAL TO ITS STABILITY AND RIGIDITY. IT tS REQUIRED TO COMPLETE THIS STAGE IN ORDER FOR YOUR WARRANTY TO BE VALID.

Palram Canopia Ltd.
Teradion Industrial Park, M.P Misgav 2017400, P.0.6 53, Israsl
Tel +972.4.848.6900
Fax +972.4.848.6901
canopia@palram.com
www.canapia.com ** Declaration of Performance**
According to Construction Products Council Directive UE N°305/2011 and EN 14963:2006
Issue Date 01/01/2022

Identification code: Neo™, refer to CE label no 018
Type: A light transmitting wall-supported Twin-wall PC roofing structure with upstand made of polymer and alurninum elements
Intended use: open multi-purpose covering
Manufacturer: Palram Canopia Ltd. Teradion Industrial Park, M.P Misgav 2017400, P.O.B. 53, Israel
importer and EU representative : PALRAM Applications UK, Unit 40 |3 Industrial Estate Carr Hill, Doncaster DN4 8DE
Assessment and verification of constancy of performance: System 3
Dedared performance:
Resistance to upward load: UL 350
Resistance to downward loads: DL600
Reaction to fire: B, s1, d0
For mounting and fixing provisions see EN 16153:2013
Resistance to fire: NPD
External fire performance: FROOF
Water tightness:
For the rooflight with upstand: Pass
Forthesheet materia: Pass .
Impact resistance:
For the small hard body: Pass
Forthe large soft body NPD
Thermal transmittance:
For the rooflight: NPD (not relevant ta an open multi purpose cover)
Forthesheet materia: 36WimaK) a ae / /
Direct airborne sound insulation: NPD (not relevant to an open multipurpose cover) eee
Radiation transmittance:
– Light transmittance: Tv – 82.0 %
– Solar direct transmittance: Te – 72.7 %
– Solar factor: g value-0.75
Air permeability.
For the rooflight: NPD (not relevant to an open multi purpose cover)
For the sheet material: Pass
Durability (of the sheet material): ΔA, Cu 1, Ku 1
The performance of the product identified in points 1 and 2 is in conformity with the declared performance in point 7.
This declaration of performance is issued, in accordance with Annex ZA.2.2 – EN 14963:2006, under the sole responsibility of Palrarn Canapia Ltd.
ITT reports and Factory Production Contral records are available upon request at www.canopia.com

Signed for and behalf of Palram Canopia Ltd. by: Teradion Industrial Park, Misgav, 01/01/2022
601359
https://canopia.shop/contact_us

Documents / Resources

| CANOPIA Neo 3x4.5/ 0.9x1.4 Gray, Diffused Door and Window Awning [pdf] Instruction Manual
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