SEVERIN SM 3586 Spuma 700 Induction Milk Frother User Manual

: June 12, 2024
: SEVERIN

Table of Contents

SEVERIN SM 3586 Spuma 700 Induction Milk Frother
Product Information
Product Usage Instructions
Warranty
Service Centres
References
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SEVERIN SM 3586 Spuma 700 Induction Milk Frother

Product Information

The product is an appliance with the article number SM 3586. It comes with a warranty that varies depending on the country of purchase. The warranty covers defects and malfunctions that occur within two years of receipt of the appliance. The warranty does not cover defects caused by incorrect setup or installation, improper use, external influences such as transport damage or weather damage, current and voltage fluctuations outside tolerance limits, non-observance of maintenance and cleaning work, or use-conditioned wear and tear. The warranty also does not cover equipment that has been used, repaired, altered, or modified by a third party.

Product Usage Instructions

To receive warranty service, follow these steps:

Contact your contract partner, the dealer from whom you purchased the appliance.
Provide the dealer with your full name, address details, phone number or email address, and a description of the defect of your appliance.
Include the date of purchase or delivery of the appliance.

Your dealer will then contact the manufacturer and handle the warranty claim. Alternatively, you can submit the information directly to the manufacturer’s customer service. Contact details for customer service can be found in the warranty statement appendix or on the manufacturer’s website.

Warranty

The buyer’s statutory rights with regard to defects shall apply if the appliance is defective. The buyer may exercise any of these rights free of charge. You shall assert these rights against your contract partner, i.e. the dealer from whom you purchased the appliance. The contractual arrangements between you and the dealer shall be observed. Your statutory rights with regard to defects are in no way restricted or affected by this warranty. We as the manufacturer have voluntarily and additionally taken on the warranty service.
This warranty shall apply as follows:
If the appliance is defective at the time of the transfer of risk (i.e. at the time of receipt of the appliance) within the meaning of the statutory provisions, we as the manufacturer will remedy the defect free of charge within a reasonable time, at our discretion, or provide you with a new defect- free appliance. This warranty is not a durability warranty. This warranty is valid for the device with the article number stated on the front. This warranty applies to newly bought appliances only. The warranty shall not apply to equipment that has been used, repaired, altered or otherwise modified by a third party (also referred to as “refurbished” equipment).You may only receive the warranty service if you assert your rights under this warranty within two years of receipt of the appliance (e.g. from the time you pick it up in a shop in case of a purchase in stationary retail and from the delivery date in case of shipment), as described in section 4 below. We will not assume any further voluntary obligations, such as the reimbursement of transport, installation and dismantling expenses. Our statutory obligations will remain unaffected.
The warranty does not cover any defects or faults caused by:
- Incorrect setup or installation, e.g. non-observance of the applicable safety regulations or the written instructions for use, installation and assembly
- Improper use, including improper operation or misuse
- External influences, such as transport damage, damage caused by shock or impact, damage caused by the weather
- Current and voltage fluctuations outside the tolerance limits
- Non-observance of maintenance and cleaning work according to the instructions for use
- Use-conditioned or natural wear-and-tear, such as the decreasing charging capacity of rechargeable batteries, lamps or components that typically require regular replacement during the life cycle of the product
Guarantor: The warranty provider valid for your country can be found in the appendix to this warranty statement.
You can assert your rights under this warranty by contacting your contract partner, i.e. the dealer from whom you purchased the appliance, and providing them with the following information:
- Your full name, address details and phone number or email address at which you can be reached,
- Description of the defect of your appliance (a brief description of the defect signs is enough),
- Date of purchase or, if different, date of delivery of the appliance.

Your dealer will then contact us and take care of everything else. Alternatively, you can submit the above Information to our customer service and contact them directly. You can find the contact details valid for your country in the appendix to this warranty statement or on our website www.severin.com.

Service Centres

Austria
Silva-Schneider Handelsgesellschaft GmbH
Karolingerstraße 1
5020 Salzburg
Tel.: +43 (0) 662 251 300
Fax:. +43 (0) 662 251 300-45
E-Mail: office@silva-schneider.at

Ireland
Bluestone Sales & Distribution Ltd
26 Oaktree Business Park
Trim Co., Meath
Tel.: 046 94 83100
Fax: 046 94 83663
Web: www.bluestone.ie

Kuwait
Mohammed Abdulrahman Al Bahar
Al Bahar Building P.O. Box 148
Safat 13002 Kuwait
Tel.: + 965 4810855

Portugal
Imporaudio lda
Rua Dom Marcos da Cruz, 1281
4455-482 Perafita
Matosinhos
Tel.: +351 229 966 738 / 739 / 740
Fax: +351 229 966 741
E-mail: imporaudio@imporaudio.com

Singapore
Beste (S) Pte. Ltd.
Tagore Building
6 Tagore Drive, #03-04
Singapore 787623
Tel.: +65 6455 0005
Fax: +65 6455 4010
Web: www.beste.com.sg
E-Mail: info@beste.com.sg

Thailand
Verasu Ltd. part.
83/7 Wireless Rd., Lumpini,
Patumwan, Bangkok 10330
Tel.: +662 254 81 008
E-Mail: askverasu@verasu.com

Nederland
Severin Nederland B.V.
Witteweg 60
1431 GZ Aalsmeer
Tel.: +31 297-347054
E-Mail: info.nl@severin.com

South Africa
AL&CD Ashley (PTY) Ltd.
3rd Floor, Grove Exchange
Grove Avenue
Claremont
South Africa
7708
Tel: +27 21 674 0294
Fax: +27 21 674 0295
Web: http://www.alcdashley.co.za
Mail: service@alcdashley.co.za

Norway
F&H of Scandinavia A/S
Trollåsveien 34
1414 Trollåsen
Tel.: +47 9244 8641
Fax: +47 6689 2070
E-Mail: info@fh-as.no

Oman
A.A.K & Partners L.L.C.
P.O Box:- 1650, Muttrah
Postal Code – 114
Sultanate of Oman
Tel.: +968 24834470
Fax.: +968 24835186
E-Mail: aakpllc@gmail.com

SEVERIN Elektrogeräte GmbH
Röhre 27
D-59846 Sundern
Tel +49 2933 982-0
Fax +49 2933 982-1333
information@severin.de