MECER MS-MS102T00 Microsoft 365 Administrator Essentials Instruction Manual

COURSE OUTLINE

MS-MS102TOO: MICROSOFT 365
ADMINISTRATOR ESSENTIALS

MS-MS102T00 Microsoft 365 Administrator Essentials

DURATION| LEVEL| TECHNOLOGY| DELIVERY METHOD| TRAINING CREDITS
---|---|---|---|---
5 Days| Intermediate| Microsoft 365| Instructor-led| NA

INTRODUCTION

This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance.
In Microsoft 365 tenant management, you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles.
You then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you explore how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments.
The course then transitions to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect and Connect Cloud Sync. You learn how to plan for and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management.
In Microsoft 365 security management, you begin examining the common types of threat vectors and data breaches facing organizations today. You then learn how Microsoft 365’s security solutions address each of these threats. You are introduced to the Microsoft Secure Score, as well as to Azure Active Directory Identity Protection. You then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you are introduced to the various reports that monitor an organization’s security health. You then transition from security services to threat intelligence; specifically, using Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint.
Once you have this understanding of Microsoft 365’s security suite, you then examine the key components of Microsoft 365 compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You then delve deeper into archiving and retention, paying particular attention to Microsoft Purview insider risk management, information barriers, and DLP policies. You then examine how to implement these compliance features by using data classification and sensitivity labels.

AUDIENCE PROFILE

This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the
Microsoft 365 role-based administrator certification paths.

PREREQUISITES

Before attending this course, delegates must:

• Completed a role-based administrator course such as Messaging, Teamwork, Security, Compliance, or Collaboration.
• A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
• A proficient understanding of general IT practices.
• A working knowledge of PowerShell.

COURSE OBJECTIVES

After completing this course, students will be able to:

• Designing, configuring, and managing your Microsoft 365 tenant
• Configure your company’s organization profile, which is essential for setting up for your company’s tenant.
• Maintain minimum subscription requirements for your company.
• Manage your services and add-ins by assigning more licenses, purchasing more storage, and so on.
• Create a checklist that enables you to confirm your Microsoft 365 tenant meets your business needs.
• Identify which user identity model best suited for your organization.
• Create user accounts from both the Microsoft 365 admin center and Windows PowerShell.
• Manage user accounts and licenses in Microsoft 365.
• Recover deleted user accounts in Microsoft 365.
• Perform bulk user maintenance in Azure Active Directory.
• Describe the various types of groups available in Microsoft 365.
• Create and manage groups using the Microsoft 365 admin center and Windows PowerShell.
• Create and manage groups in Exchange Online and SharePoint Online.
• Identify the factors that must be considered when adding a custom domain to Microsoft 365.
• Plan the DNS zones used in a custom domain.
• Plan the DNS record requirements for a custom domain.
• Add a custom domain to your Microsoft 365 deployment.
• Describe how Outlook uses Auto discover to connect an Outlook client to Exchange Online.
• Identify the DNS records needed for Outlook and other Office-related clients to automatically locate the services in Microsoft 365 using the Auto discover process.
• Describe the connectivity protocols that enable Outlook to connect to Microsoft 365.
• Identify the tools that can help you troubleshoot connectivity issues in Microsoft 365 deployments.

COURSE OUTLINE

Module 1: Configure your Microsoft 365 experience
This module examines each of the tasks that an organization must complete to successfully configure its Microsoft 365 experience.

Module 2: Manage users, contacts, and licenses in Microsoft 365
This module provides instruction on how to manage user accounts and licenses in Microsoft 365, create and manage user accounts, assign Microsoft 365 licenses to users, and recover deleted user accounts.

Module 3: Manage groups in Microsoft 365
This module provides instruction on how to create groups for distributing email to multiple users within Exchange Online. It also explains how to create groups to support collaboration in SharePoint Online.

Module 4: Add a custom domain in Microsoft 365
This module provides instruction on how to add a custom domain to your Microsoft 365 deployment. It also examines the DNS requirements that are necessary to support a new domain.

Module 5: Configure client connectivity to Microsoft 365
This module examines how clients connect to Microsoft 365. It also provides instruction on how to configure name resolution and Outlook clients, and how to troubleshoot client connectivity.

Module 6: Configure administrative roles in Microsoft 365
This module examines the key functionality that’s available in the more commonly used Microsoft 365 admin roles. It also provides instruction on how to configure these roles.

Module 7: Manage tenant health and services in Microsoft 365
This module examines how to monitor your organization’s transition to Microsoft 365 using Microsoft 365 tools. It also examines how to develop an incident response plan and request assistance from Microsoft.

Module 8: Deploy Microsoft 365 Apps for enterprise
This module examines how to implement the Microsoft 365 Apps for enterprise productivity suite in both user-driven and centralized deployments.

Module 9: Analyze your Microsoft 365 workplace data using Microsoft Viva Insights
This module examines the workplace analytical features of Microsoft Viva Insights, including how it works, and how it generates insights and improves collaboration within an organization.

Module 10: Explore identity synchronization
This module examines identity synchronization and explores the authentication and provisioning options that can be used, and the inner-workings of directory synchronization.

Module 11: Prepare for identity synchronization to Microsoft 365
This module examines all the planning aspects that must be considered when implementing directory synchronization between on-premises Active Directory and Microsoft 365.

Module 12: Implement directory synchronization tools
This module examines the Azure AD Connect and Azure AD Connect Cloud Sync installation requirements, the options for installing and configuring the tools, and how to monitor synchronization services using Azure AD Connect Health.

Module 14: Manage synchronized identities
This module examines how to manage user identities when Azure AD Connect is configured, how to manage users and groups in Microsoft 365 with Azure AD Connect, and how to maintain directory synchronization.

Module 15: Manage secure user access in Microsoft 365
This module examines various password-related tasks for users and administrators, including:

• creating and configuring password policies
• configuring self-service password management
• configuring multifactor authentication
• implementing entitlement packages
• implementing conditional access policies

Module 16: Examine threat vectors and data breaches
This module examines the types of threat vectors and their potential outcomes that organizations must deal with on a daily basis and how users can enable hackers to access targets by unwittingly executing malicious content.

Module 17: Explore the Zero Trust security model
This module examines the concepts and principles of the Zero Trust security model, as well as how Microsoft 365 supports it, and how your organization can implement it.

Module 18: Explore security solutions in Microsoft 365 Defender
This module introduces you to several features in Microsoft 365 that can help protect your organization against cyberthreats, detect when a user or computer has been compromised, and monitor your organization for suspicious activities.

Module 19: Examine Microsoft Secure Score
This module examines how Microsoft Secure Score helps organizations understand what they’ve done to reduce the risk to their data and show them what they can do to further reduce that risk.

Module 20: Examine Privileged Identity Management
This module examines how Privileged Identity Management ensures users in your organization have just the right privileges to perform the tasks they need to accomplish.

Module 21: Examine Azure Identity Protection
This module examines how Azure Identity Protection provides organizations the same protection systems used by Microsoft to secure identities.

Module 22: Examine Exchange Online Protection
This module examines how Exchange Online Protection (EOP) protects organizations from phishing and spoofing. It also explores how EOP blocks spam, bulk email, and malware before they arrive in users’ mailboxes.

Module 23: Examine Exchange Online Protection
This module examines how Exchange Online Protection (EOP) protects organizations from phishing and spoofing. It also explores how EOP blocks spam, bulk email, and malware before they arrive in users’ mailboxes.

Module 24: Manage Safe Attachments
This module examines how to manage Safe Attachments in your Microsoft 365 tenant by creating and configuring policies and using transport rules to disable a policy from taking effect in certain scenarios.

Module 25: Manage Safe Links
This module examines how to manage Safe Links in your tenant by creating and configuring policies and using transport rules to disable a policy from taking effect in certain scenarios.

Module 26: Explore threat intelligence in Microsoft 365 Defender
This module examines how Microsoft 365 Threat Intelligence provides admins with evidence based knowledge and actionable advice that can be used to make informed decisions about protecting and responding to cyber-attacks against their tenants.

Module 27: Explore threat intelligence in Microsoft 365 Defender
This module examines how Microsoft 365 Threat Intelligence provides admins with evidence-based knowledge and actionable advice that can be used to make informed decisions about protecting and responding to cyber-attacks against their tenants.

Module 28: Implement app protection by using Microsoft Defender for Cloud Apps
This module examines how to implement Microsoft Defender for Cloud Apps, which identifies and combats cyberthreats across all your Microsoft and third-party cloud services.

Module 29: Implement endpoint protection by using Microsoft Defender for Endpoint
This module examines how Microsoft Defender for Endpoint helps enterprise networks prevent, detect, investigate, and respond to advanced threats by using endpoint behavioral sensors, cloud security analytics, and threat intelligence.

Module 30: Implement threat protection by using Microsoft Defender for Office 365
This module examines the Microsoft Defender for Office 365 protection stack and its corresponding threat intelligence features, including Threat Explorer, Threat Trackers, and Attack simulation training

ASSOCIATED CERTIFICATIONS & EXAM

This course will prepare delegates to write the Microsoft MS-102: Microsoft 365 Administrator exam.

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