Telit WHQL Windows 11 Drivers Installer Software User Guide

: June 12, 2024
: Telit

Table of Contents

Telit WHQL Windows 11 Drivers Installer Software
Product Information
Introduction
Applicability Table
Introduction
Telit WHQL Windows 11 Drivers Installer
Supported Modems by Product ID
Features
Troubleshooting
Acronyms and Abbreviations **
Related Documents
Document History
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Telit WHQL Windows 11 Drivers Installer Software

Product Information

This document provides information about the Telit WHQL Windows 11 Drivers Installer. It is applicable to various Telit product variants listed in the applicability table

Applicability Table

Products

ATOP 3.5G
CE910 SERIES
DE910 SERIES
FD980 SERIES

Introduction

The Telit WHQL Windows 11 Drivers Installer is described in this document. It is designed for Telit customers who need to use Telit products with the Windows 11 operating system.

Contact Information, Support:
For contact information and support, visit https://www.telit.com/contact- us/.
Product information and technical documents can also be accessed 24/7 on the Telit website: https://www.telit.com

Conventions:

Note : Provides advice and suggestions for integrating the module.
Danger: Indicates information that must be followed to avoid equipment failure or personal injury.
ESD Risk: Notifies the user to take proper grounding precautions before handling the product.
Warning: Alerts the user about important steps regarding module integration.
All dates are in ISO 8601 format (YYYY-MM-DD).

Applicability Table

Table 1: Applicability Table

Introduction

Scope
This document describes Windows 11 WHQL Drivers Installer. All the features and solutions described in this document are applicable to all the variants listed in the applicability table.

Audience
This document is intended for Telit customers, who need to use Telit products with Windows 11 operating system.

Contact Information, Support
For technical support and general questions, e-mail:

Alternatively, use: https://www.telit.com/contact-us/
Product information and technical documents are accessible 24/7 on our website: https://www.telit.com

Conventions

Note: Provide advice and suggestions that may be useful when integrating the module.
Danger : This information MUST be followed, or catastrophic equipment failure or personal injury may occur.
ESD Risk: Notifies the user to take proper grounding precautions before handling the product.
Warning: Alerts the user on important steps about the module integration.
All dates are in ISO 8601 format, that is YYYY-MM-DD.

Terms and conditions
Refer to https://www.telit.com/hardware-terms-conditions/.

Disclaimer
THE MATERIAL IN THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY. TELIT CINTERION RESERVES THE RIGHT TO MAKE CHANGES TO THE PRODUCTS DESCRIBED HEREIN. THE SPECIFICATIONS IN THIS DOCUMENT ARE SUBJECT TO CHANGE AT THE DISCRETION OF TELIT CINTERION WITHOUT PRIOR NOTICE. THIS DOCUMENT IS PROVIDED ON “AS IS” BASIS ONLY AND MAY CONTAIN DEFICIENCIES OR INADEQUACIES. TELIT CINTERION DOES NOT ASSUME ANY LIABILITY FOR INFORMATION PROVIDED IN THE DOCUMENT OR ARISING OUT OF THE APPLICATION OR USE OF ANY PRODUCT DESCRIBED HEREIN. TELIT CINTERION GRANTS A NON-EXCLUSIVE RIGHT TO USE THE DOCUMENT. THE RECIPIENT SHALL NOT COPY, MODIFY, DISCLOSE, OR REPRODUCE THE DOCUMENT EXCEPT AS SPECIFICALLY AUTHORIZED BY TELIT CINTERION. TELIT CINTERION AND THE TELIT CINTERION LOGO, ARE TRADEMARKS OF TELIT CINTERION AND ARE REGISTERED IN CERTAIN COUNTRIES. ALL OTHER REGISTERED TRADEMARKS OR TRADEMARKS MENTIONED IN THIS DOCUMENT ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS AND ARE EXPRESSLY RESERVED BY TELIT (AND ITS LICENSORS).

Telit WHQL Windows 11 Drivers Installer

Installer Details
This document covers Telit WHQL Drivers Installer version 11.02.0001.
Telit provides the following installer:

x64: Telit WHQL Windows 11 Drivers for x64 architecture
- Upgrade Code: {DEE28AA4-E060-4ED1-B0C8-33C4AF0EB189}
- Product Code: {FED9B5B9-ABF5-4309-ABFB-A3B54A0DD625}

How to Use the Installer
Telit WHQL Drivers Installer supports both attended and unattended installation processes. Administrative rights are required to install the package.

Attended Installation
Run the installer package and, after the welcome screen, choose the preferred
installation choice:

Complete: all the drivers are installed.
Custom: only the selected drivers are installed.
Click the Next button to start the installation.

Unattended Installation
Type the following line to install all the drivers: Telit-WHQL-Windows-11
-Drivers-Installer-Software-FIG-2

USB Compositions with Network Interface

Some USB compositions present a network interface that can be used for establishing a data connection.
When the data connection is up, the USB network interface could conflict with other network interfaces already available in the operating system: Windows network configuration should be managed to have all the interfaces coexist properly

Avoid COM Port Proliferation
When modems with different serial numbers are plugged into the same host system, a new set of serial ports will be created. To avoid this behavior and reuse the same port numbers the registry should be modified according to the file. Telit-WHQL-Windows-11-Drivers-Installer-Software-
FIG-3

To avoid COM port proliferation:

If already installed, from Device Manager uninstall all devices for which COM port proliferation should be avoided.
Verify that the module is not connected to the host.
Customize the registry according to the instructions in the file.
Double-click on the customized registry file and accept to modify the registry.
Connect the module.
Warning: These keys modify a Windows behaviour and they are not strictly related to Telit drivers. Not all the host controllers support this feature, so they can be ineffective. Further information in Microsoft Hardware Dev Center.

Supported Modems by Product ID

Table of Product IDs
Following a list of Product IDs (PIDs) supported by the installer.
When a composition requires an inbox driver, the device type is reported. Inbox drivers are not installed by Telit installers since they belong natively to the operating system.
For details on the composition please refer to the AT Commands User Guide of the modem in use.
Table 2: Supported PIDs

Features

Following the list of features exposed by the installer.

Table 3: Features

Troubleshooting

Debug information retrieval
When contacting customer support for help on troubleshooting issues, please make sure to carefully describe the scenario and provide the following logs: msiexec log output with /l*v option
Note: To have better support and solve the issue quickly, please follow these guidelines when collecting logs.
Provide a brief description of the scenario captured in the logs.