vodafone Net Locator Application User Manual

vodafone Net Locator Application

Product Information

The Service Monitor is a feature available in the Net Locator within the Firmenkundenportal. It allows users to determine the network coverage for a specific address or coordinates. The Service Monitor provides detailed search results and additional information about network stations, including frequency, level value, distance, and direction. Users can filter the results by technology and view the network coverage status of each cell. The Service Monitor also provides notifications regarding network incidents or maintenance work.

Product Usage Instructions

1. Search by address: Enter any address by specifying the location and choosing an address from the drop-down list or clicking on the magnifying glass icon on the home screen.
2. Search by coordinates: On the home screen, under ‘My locations’, start queries for subscribed locations using coordinates.
3. Address verification: After entering an address, the map will automatically zoom into the area. Verify if the address is correct and start the network query if it is. If the address is incorrect, adjust the search by going back to the address search.
4. Network availability at the location: After verification, all network locations at the entered address will appear on the map and in a results list. ‘Best stations’ shows the best stations for each technology. To view the network coverage status of a cell, either click on the corresponding list entry or the icon on the map. Alternatively, utilize the mouseover function.
5. Detailed search results: View even more details about the network stations.
6. Expert mode: Activate the ‘Details’ toggle to view or hide additional information about each station, including frequency, level value, distance, and direction.
7. Filter by technology: In the technology section, set the frequency ranges of each technology to filter the results by technology. Select the frequencies you would like to view, which will be shown on the map. Deselecting frequencies will remove them from the list and map.
8. Maintenance and malfunctions on location: Malfunctions and planned maintenance work will appear in the list. The tool symbol indicates planned maintenance, while a red warning sign (triangle) indicates a current malfunction. A grey triangle indicates a resolved incident.
9. Subscribe to site: After conducting a query, users can subscribe to the location and save it under an alias. Subscribed locations can be found under ‘My locations’.
10. My locations: ‘My locations’ lists subscribed locations. Clicking on ‘Start request’ allows users to check networks at the address or edit the locations.
11. Notifications: Users who have subscribed to a location will receive notifications regarding network incidents or maintenance work via email or in the Notification Centre.

Home screen

Determine the network coverage for a specific address or coordinates.Under ‘My locations’ you can start queries for subscribed locations – quickly and easily.
Address verification
After verification, the map will automatically zoom into the area of the entered address.
Network availability at the location
After verification, all network locations at this address will appear on the map and in a results list. ‘Best stations’ shows you the best stations for each technology.
Detailed search results
View even more details about the network stations.
Filter by technology
Set the frequency ranges you want to view.
Maintenance and malfunctions on location
Malfunctions and planned maintenance work will appear in the list.
Subscribe to site
After your query, you can subscribe to the location and save it under an alias. As soon as you’re subscribed, you will find it under ‘My locations’.
My locations
‘My locations’ lists your subscribed locations. Clicking on ‘Start request’ lets you check networks at the address, or edit the locations.
Notifications
If you have subscribed to a location, you will receive notifications regarding network incidents or maintenance work. These notifications will be sent to you via email or will appear in the Notification Centre.

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