PIT BOSS PB500LXW1 Lexington Owner’s Manual
- June 12, 2024
- PIT BOSS
Table of Contents
10761
71505
LEXINGTON
PB500LXW1 110-120V
IMPORTANT, READ CAREFULLY, RETAIN FOR FUTURE REFERENCE. MANUAL MUST BE READ BEFORE OPERATING!
IMPORTANT SAFEGUARDS
IMPORTANT, READ CAREFULLY, RETAIN FOR FUTURE REFERENCE.
MANUAL MUST BE READ BEFORE OPERATING!
MAJOR CAUSES OF APPLIANCE FIRES ARE A RESULT OF POOR MAINTENANCE AND A FAILURE TO MAINTAIN REQUIRED CLEARANCE TO COMBUSTIBLE MATERIALS. IT IS OF UTMOST IMPORTANCE THAT THIS PRODUCT BE USED ONLY IN ACCORDANCE WITH THE FOLLOWING INSTRUCTIONS.
WARNING: Please read the entire manual before installation and use of this electric, pellet fuel burning appliance. Failure to follow these instructions could result in property damage, bodily injury, or even death. Contact local building or fire officials about restrictions and installation inspection requirements in your area.
SAFETY LISTING
In accordance with the procedures and specifications listed in the UL Subject 2728-2009 “pellet fuel cooking appliances” and ULC/ORD C2728-13 “for electrical features of fuel burning equipment.” Pit Boss® Grills pellet cooking appliances have been independently tested and listed by Intertek (an accredited testing laboratory) to ETL standards.
PROPOSITION 65 – CALIFORNIA
WARNING: This product can expose you to chemicals including wood dust, which is known to the State of California to cause cancer, and carbon monoxide, which is known to the State of California to cause birth defects or other reproductive harm. For more information go toWWW.P65WARNINGS.CA.GOV
DANGERS AND WARNINGS
You must contact your local home association, building or fire officials, or authority having jurisdiction, to obtain the necessary permits, permissions, or information on any installation restrictions, such as any grill being installed on a combustible surface, inspection requirements, or even ability to use, in your area.
-
A minimum clearance of 305mm (12 inches) from combustible constructions to the sides of the grill, and 305mm (12 inches) from the back of the grill to combustible constructions must be maintained. Do not install appliance on combustible floors, or floors protected with combustible surfaces unless proper permits and permissions are obtained by authorities having jurisdiction. Do not use this appliance indoors, in an enclosed or unventilated area, inside homes, vehicles, tents, garages. This hardwood pellet appliance must not be placed under overhead combustible ceiling or overhang. Keep your grill in an area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.
WARNING: Be aware of building combustible material, maintain the fire to avoid over-firing. Should a grease fire occur, turn the grill OFF and leave the lid closed until the fire is out. Unplug the power cord. Do not throw water on the unit. Do not try to smother the fire. Use of an all-class (class ABC) approved fire extinguisher is valuable to keep on site. If an uncontrolled fire does occur, call the Fire Department. -
Keep electrical supply cords and the fuel away from heated surfaces. Do not use your grill in the rain or around any water source. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similar qualified persons in order to avoid a hazard.
-
After a period of storage, or non-use, check the Burn Pot for obstructions, the hopper for foreign objects, and any air blockage around the fan intake or chimney. Clean before use. Regular care and maintenance is required to prolong the lifespan of your unit. If the grill is stored outside during the rainy season or seasons of high humidity, care should be taken to insure that water does not get into the hopper. When wet or exposed to high humidity, hardwood pellets will expand greatly, decompose, and may jam the feed system. Always disconnect the power, before performing any service or maintenance.
IMPORTANT! Always power off the appliance and allow the shut-down cycle to run. Unplug the appliance only once the shut-down cycle is complete, and/or before cleaning. Failure to follow this warning can cause damage, serious injury, fire, electric shock, or death.
WARNING: Do not transport your grill while in use or while the grill is hot. Ensure the fire is completely out and that the grill is completely cool to the touch before moving. -
It is recommended to use heat-resistant barbecue mitts or gloves when operating the grill. Do not use accessories not specified for use with this appliance. Do not put a barbecue cover or anything flammable in the storage space area under the barbecue.
-
To prevent fingers, clothing, or other objects from coming in contact with the auger feed system, the appliance is equipped with a metal safety screen, mounted to the interior of the hopper. This screen must not be removed unless directed by Customer Care or an authorized dealer.
WARNING: This appliance is not recommended for children, persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they are under direct supervision or instruction by a person responsible for their safety. -
Parts of the barbecue may be very hot, and serious injury may occur. Keep young children and pets away while in use.
-
Do not enlarge igniter holes or burn pot. Failure to follow this warning could lead to a fire hazard and bodily harm and will void your warranty.
DISPOSAL OF ASHES
Ashes should be placed in a metal container with a tight-fitting lid. The closed container of ashes should be placed on a non-combustible floor or on the ground, well away from all combustible materials, pending final disposal. When ashes are disposed by burial in soil, or otherwise locally dispersed, they should be retained in a closed container until all cinders have thoroughly cooled.
HARDWOOD PELLET FUEL
This pellet cooking appliance is designed and approved for pelletized, all natural wood fuel only. Any other type of fuel burned in this appliance will void the warranty and safety listing. You must only use all natural hardwood pellets, designed for burning in pellet barbecue grills. Do not use fuel with additives. Hardwood pellets are highly susceptible to moisture and should always be stored in an airtight container. If you are storing your grill, without use, for an extended period, we recommend clearing all pellets from your grill’s hopper and auger, to prevent jams. The pellet fuel mean heating value in 8000-8770 BTU/LB, ash content < 1%.
WARNING: Do not use spirit, petrol, gasoline, lighter-fluid, or kerosene for lighting or refreshing a fire in your grill. Keep all such liquids well away from the appliance when in use.
At the time of printing, there is no industry standard for barbecue hardwood pellets, although most pellet mills use the same standards to make hardwood pellets for domestic use. Further information, can be found at www.pelletheat.org or the Pellet Fuel Institute.
Contact your local dealer on the quality of pellets in your area, and for information on brand quality. As there is no control over the quality of pellets used, moisture affected pellets, we assume no responsibility to damage caused by poor quality of fuel.
CREOSOTE
Creosote – formation, and need for removal. When burning, it produces black smoke with a residue that is also black in color. When hardwood pellets are burned slowly, they produce tar and other organic vapors that combine with expelled moisture to form creosote. The creosote vapors condense in a relatively cool oven flue and exhaust hood of a slow-burning fire. As a result, creosote residue accumulates on the flue lining and exhaust hood. When ignited, this creosote makes an extremely hot fire.
The grease duct should be inspected at least twice a year to determine when the grease and/or creosote buildup has occurred. When grease or creosote has accumulated, it should be removed to reduce the risk of fire.
CARBON MONOXIDE
Carbon monoxide is a colorless, odorless, tasteless gas produced by burning gas, wood, propane, charcoal, or other fuel. Carbon monoxide reduces the blood’s ability to carry oxygen. Low blood oxygen levels can result in headaches, dizziness, weakness, nausea, vomiting, sleepiness, confusion, loss of consciousness, or death. Follow these guidelines to prevent this colorless, odorless gas from poisoning you, your family, or others:
- See a doctor if you or others develop cold or flu-like symptoms while cooking or in the vicinity of the appliance. Carbon monoxide poisoning, which can easily be mistaken for a cold or flu, is often detected too late.
- Alcohol consumption and drug use increase the effects of carbon monoxide poisoning.
Carbon monoxide is especially toxic to mother and child during pregnancy, infants, the elderly, smokers, and people with blood or circulatory system problems, such as anemia, or heart disease.
PACKAGE CONTENTS
1 x GRILL & PARTS
1 x HARDWARE BLISTER PACK
1 x MEAT PROBE
1 x ASSEMBLY GUIDE
1 x OWNERS MANUAL
SPECIFICATIONS
MODEL
| PB500LXW1
POWER SUPPLY
| AC 110-120V, 60Hz
RATED POWER
| 250W
FUEL TYPE
| HARDWOOD PELLETS
FUEL CAPACITY
| 6.8 KG / 15 LBS
TEMPERATURE RANGE
| 82-260°C / 180-500°F
DIMENSIONS
| 983 X 1,080 X 610 MM / 38.7 X 42.5 X 24.0 IN
WEIGHT
| 42.0 KG / 92.6 LB
USA
8877 North Gainey Center Drive
Scottsdale, AZ 85258
480-923-9630
CANADA
15110 Yellowhead Trail NW,
Edmonton, AB T5V 1A1
877-942-2246
NETHERLANDS
Unit 8, De Hootkamp 8,
Hedel, NL 5321 JT
service-eu@dansons.com
©2022 DANSONS US, LLC.
STAY IN THE KNOW!
Visit us online for assembly videos, free recipes, grilling tips, manual updates and more.
GETTING TO KNOW YOUR GRILL
A Access Panel
Remove the access panel to gain access to the electrical components for repair
and maintenance.
B Control Board
The control system that manages the feed rate of pellet fuel, the variable
speed fan, and adjustable environment settings.
C Hopper Handle
Use this handle on the hopper to tilt and move the grill from one area to another.
D Hopper
A bigger hopper to last a full smoking session. The hopper safety screen
breaks apart any clumps of fuel when added.
E Built-in Thermometer
Stay aware of the temperature inside your grill. Even with a digital Control
Board, the thermometer makes it a quick check.
F Easy Access Grease Bucket
Captures the cooking grease from the grill to keep a clean, cooking area.
Easily remove from the undercarriage spout.
G Open Bottom Cart
The sturdy, open-cart design is perfect for keeping barbecue tools and
seasonings off the ground.
H Grill Probe (Sensor)
This vertical piece of stainless steel measures the internal temperature of
the unit. Set the temperature on the control board, then the grill probe will
read the internal temperature the unit and adjust to the desired temperature.
I Flame Broiler™ Main Plate
Sear and flame broil to your liking with direct flame over the burn pot. Brand
dark lines into meat like your favorite steakhouse.
J Flame Broiler™ Slide Plate
Indirect heat, or convection cooking, is possible when the slide plate covers
the slits of the main plate. Infuse more flavor into large cuts of meat or
delicate foods with indirect heat.
K Exhaust Holes
These holes allow for airflow throughout the barrel. Placed along the back of
the barrel for even heat distribution. Keep clean.
COOKING AREA
(A) 2,487 CM² / 385.5 IN²
(B) 1,000 CM² / 155 IN²
(C) 3,487 CM² / 540.5 IN²
CONTROL BOARD
A Power Button
Press once to turn on, and press again to turn off. Button will glow blue if
unit is connected to a power source.
B Temperature Switch Button
Press to change the temperature unit between Celsius (ºC) and Fahrenheit (ºF).
The default is set to Fahrenheit (ºF).
C Temperature Control Dial
Turn the tempreature control dial (knob) and select the desired preset
temperature.
D Temperature Presets
Using a temperature preset is the easiest way to cook. Select the desired
preset by turning the temperature control dial.
E Prime Button
Press and hold to activate an extra feed of pellets to the burn pot.
F Meat Probe Connection Ports
Plug-in the adapter end of a meat probe to a connection port. The readout will
appear on the display screen for the corresponding meat probe selected.
G SMOKE
This preset temperature operates the grill at the lowest temperature, without
the fire going out.
H OFF
When the temperature control dial is turned to off, the display screen will
remain off.
I HIGH
This preset temperature operates the grill at the highest temperature.
J COOK Temperature
Displays the desired cook temperature. This is the temperature preset that is
selected by turning the temperature control dial.
K ACTUAL Temperature
Displays the actual temperature from inside the main barrel. Readout is taken
by the grill probe (sensor).
L Meat Probe Readouts
Displays the temperature reading of the meat probe (or probes) that are
connected. The readout corresponds with the plug-in connection port selected.
HAVE A QUESTION?
Check out some common FAQs online or Live Chat with Customer Care.
OPERATION
SETTING UP
-
With all outdoor appliances, outside weather conditions play a big part in the performance of your grill and the cooking time needed to perfect your meals. This appliance must not be placed under an overhead combustible ceiling or overhang (A). Keep your grill in an area clear from combustible materials, gasoline, and other flammable vapors and liquids.
All Pit Boss® units should keep a minimum clearance of 305mm (12 inches) from combustible constructions and this clearance must be maintained while the grill is operational. (B) -
Parts are located throughout the shipping carton, including underneath the grill. Inspect the grill, parts, and hardware blister pack after removing from the protective shipping carton. Discard all packaging materials from inside and outside of the grill before assembly, then review and inspect all parts by assembly guide.
If any part is missing or damaged, do not attempt to assemble. Contact your dealer or Pit Boss® Customer Care for parts. -
Assemble the unit according to assembly guide instructions.
AUGER PRIMING
First time using your grill or whenever your grill runs out of pellets in the hopper, you will need to prime the auger. If not primed, the grill will timeout before the pellets are ignited, and no fire will start. Follow these steps to prime the auger:
-
Open the hopper lid. Make sure there are no foreign objects in the hopper or blocking the auger feed system.
-
Remove all cooking components from the interior of the grill. Locate the burn pot in the bottom of the pellet grill.
-
Plug the power cord into a power source.
-
Press the Power Button to turn the unit on. This will initiate the start-up cycle. Turn the Temperature Control Dial to SMOKE. Check the following items:
• Check to make sure you hear the auger turning. Place your hand above the burn pot and feel for air movement. DO NOT place your hands or fingers inside the burn pot, this can cause injury.
• After approximately a minute, you should smell the igniter burning and begin to feel the air getting warmer above the burn pot. The igniter tip does not glow red but will get extremely hot and will burn. Do not touch the igniter. -
Once verified that all electric components are working correctly, turn the grill off.
-
Fill the hopper with all natural hardwood barbecue pellets.
-
Press the Power Button to turn the unit on. Keep the Temperature Control Dial at SMOKE. This will initiate the startup cycle.
-
Press and hold the Prime Button until you see pellets drop from the auger into the burn pot. Now you can release the Prime Button.
-
You now can turn your grill off. Please make sure you allow your grill to stay plugged in until it finishes the cool down cycle. Once the fan turns off, the grill has completed the shutdown cycle and it is safe to unplug your grill.
-
Re-install the cooking components into the main barrel.
-
Your grill is now primed and ready to use! If this is the first use of the grill, proceed with a grill burn-off.
FIRST USE (BURN OFF)
Once your hopper has been primed and before cooking on your grill for the first time, it is important to complete a grill burn-off to burn-off the grill and rid it of any foreign matter.
- Follow Regular Use instructions (below) to turn the unit on.
- Turn the Temperature Control Dial to any temperature over 176°C / 350°F (with the lid down) for 30 to 40 minutes.
- Follow Shut-down instructions to turn the unit off, or proceed with grilling at your desired temperature.
REGULAR USE
Smoking and grilling styles of cooking can give you different results based on time and temperature. For best results, keep a record of what you cooked, at what temperature, how long you cooked for, and the results. Adjust to your taste for the next time. As you become familiar with your grill, it is wise to place an outdoor thermometer close to your cooking area. Practice makes perfect.
Temperature readouts on the control board may not exactly match the thermometer. The cooking temperature is affected by the following factors: outside ambient temperature, the amount and direction of wind, the quality of pellet fuel being used, the lid being opened, and the quantity of food being cooked.
Follow these steps for regular use of your grill:
-
Confirm the auger is primed. If not, prime the auger.
-
Plug the power cord into a grounded power source. (A)
-
Open the hopper lid. Fill the hopper with dry, all natural barbecue hardwood pellets. (B)
-
Open the grill lid. (C)
-
Press the Power Button to turn the unit on. Turn the Temperature Control Dial to SMOKE (D). This will activate the start-up cycle:
• The auger feed system will begin to turn, and the fan will supply air to the burn pot.
The lid must remain open during the start-up cycle.
• The grill will begin to produce smoke while the start-up cycle is taking place (E). To confirm the start-up cycle has begun properly, listen for a torchy roar, and notice some heat being produced. -
Once the heavy, white smoke has dissipated, the start-up cycle is complete. Close the grill lid. Turn the Temperature Control Dial to your desired temperature and start grilling! (F)
PRESETS & HOT SMOKING
Smoking and grilling styles of cooking can give you different results based on time and temperature. The art of hot smoking refers to longer cooking times, but results in more natural hardwood flavor (and a sought-after smoke ring) on your meats. Higher cooking temperatures result in a shorter cooking time, locking in less smoke flavor.
For best results, allow time for meats to rest after cooking. This allows the natural juices to migrate back into the meat fiber, giving a much juicer, flavorful cut. Resting times can be as little as 3 minutes and up to 60 minutes, depending on the size of the protein.
TEMPERATURE PRESETS
VERY LOW
| LOW| MEDIUM| MED/HIGH| HIGH
---|---|---|---|---
SMOKE| 95°C| 110°C| 120°C| 150°C| 175°C| 205°C| 230°C| 245°C|
HIGH
200°F
| 225°F| 250°F| 300°F| 350°F| 400°F| 450°F|
475°F
MEAT TYPE | PRESET TEMP | ESTIMATED TIME | TARGET TEMP |
---|
POULTRY
Turkey (whole)| 110°C / 225°F| 30-35 MIN/LB| 74°C / 165°F
Chicken (whole)| 190°C / 375°F| 3-4 HR| 74°C / 165°F
Drumsticks, Breasts| 190°C / 375°F| 1-2 HR| 74°C / 165°F
Small Game Birds| 190°C / 375°F| 1-2 HR| 74°C / 165°F
Duck| 135°C / 275°F| 2-3 HR| 74°C / 165°F
PORK
Ham (whole)| 120°C / 250°F| 15-20 MIN/LB| 71°C / 160°F
Roast| 190°C / 375°F| 3-4 HR| 74°C / 165°F
Spare Ribs| 120°C / 250°F| 4 HR| 88°C / 190°F
Baby Back Ribs| 95°C / 200°F| 3-4 HR| 88°C / 190°F
Tenderloin| 110°C / 225°F| 1.5 HR| 82°C / 180°F
Butt (Shoulder)| 110°C / 225°F| 1.5 HR / LB| 93-98°C / 200-210°F
BEEF
Steak| 120°C / 250°F| 8-10 MIN| 60°C / 140°F
Tenderloin| 110°C / 225°F| 2-3 HR| 60°C / 140°F
Roast| 110°C / 225°F| 3-4 HR| 63°C / 145°F
Spare Ribs| 110°C / 225°F| 3-4 HR| 79°C / 175°F
Prime Rib| 120°C / 250°F| 15-20 MIN/LB| 57°C / 135°F
Brisket| 110°C / 225°F| 1 HR / LB| 90-98°C / 195-210°F
WILD GAME
Tenderloin| 110°C / 225°F| 1-2 HR / LB| 74°C / 165°F
Roast| 120°C / 250°F| 1-2 HR / LB| 74°C / 165°F
SEAFOOD
Fillets| 110°C / 225°F| 30-45 MIN| 63°C / 145°F
Salmon (whole)| 95°C / 200°F| 2-3 HR| 63°C / 145°F
Lobster| 95°C / 200°F| 2-3 HR| 63°C / 145°F
Snapshot this chart for reference. You can thank us later!
MANUAL START-UP
If for any reason your electric igniter fails or your grill’s flame dies out during a cook, start your grill using the manual method.
Follow these steps to safety use your grill without a working igniter:
-
Confirm the auger is primed. If not, prime the auger.
-
Open the hopper lid. Fill the hopper with dry, all natural barbecue hardwood pellets.
-
Open the grill lid (A). Remove the cooking components to expose the burn pot. Check the burn pot to ensure there is no obstruction. Place a generous handful of pellets into the burn pot (B). Squirt a gelled fire starter, or other appropriate pellet starter, over the top of the pellets. A small amount of solid fuel fire starter, such as one composed of sawdust and wax, or wood shavings, is also appropriate. Add another small amount of pellets in the burn pot.
WARNING: Do not use spirit, petrol, gasoline, lighter-fluid, or kerosene for lighting or refreshing a fire in your grill. -
Light the contents of the burn pot using a long match or long-nosed lighter (C). Allow the starter to burn for 3 to 5 minutes.
WARNING: Do not attempt to add more fire starter into the burn pot. This can cause injury. -
Quickly and carefully replace the cooking components to the inside of the grill body.
-
Plug the power cord into a grounded power source (D).
-
Press the Power Button to turn the unit on. Turn the Temperature Control Dial to SMOKE (E). This will activate the start-up cycle:
• The auger feed system will begin to turn and the fan will supply air to the burn pot.
NOTE: The grill lid must remain open during the entirety of the start-up cycle.
• The grill will begin to produce smoke while the start-up cycle is taking place (F). To confirm the start-up cycle has begun properly, listen for a torchy roar, and notice some heat being produced. -
Once the heavy, white smoke has dissipated, the start-up cycle is complete. Close the grill lid. Turn the Temperature Control Dial to your desired temperature and start grilling! (G)
SHUT-DOWN
Follow these steps to safely turn off your grill:
-
Press the Power Button to turn the unit off and turn the Temperature Control Dial to OFF. (A)
• The grill will begin its automatic cool-down cycle. The auger system will stop feeding fuel, the flame will burn out, and the fan will continue to run until the cool-down cycle is complete. -
Once the shut-down cycle is complete (fan turns off), unplug the power cord. (B)
IMPORTANT! Always power off the appliance and allow the shut-down cycle to run. Unplug the appliance only once the shut-down cycle is complete, and/or before cleaning. Failure to follow this warning can cause damage, serious injury, fire, electric shock, or death.
MORE FUNCTIONS
Switching Temperature Units
- Press the temperature switch button, and the temperature unit will change from Fahrenheit (ºF) to Celsius (ºC).
- Repeat to switch back to Fahrenheit (ºF).
Meat Probe Tips
The meat probe measure the internal temperature of your meat in the grill,
similar to your indoor oven. More meat probes means more readouts!
- Place a meat probe into the thickest portion of your meat.
- When not in use, disconnect from the meat probe connection port and place aside to keep protected and clean.
Overheat Protection
- If the grill overheats, it will automatically shut-down as a safety feature. This is often due to a grease fire or an overfeed of fuel.
- See troubleshooting for more details.
Prime for Quick Recovery
Use the Prime Button to activate an extra feed of pellets to the burn pot.
- This can be used to add more fuel to the fire before opening the barrel lid, resulting in a quick heat recovery time.
- Use when low smoking, to increase the intensity of clean smoke flavor. A extra feed of pellets will add a burst of smoky goodness!
Low Fire Warning
- If the fire in the burn pot is at risk of going out, the ACTUAL temperature readout will flash, as a warning feature.
- Add more fuel to the hopper, or see troubleshooting for more details.
HAVE A QUESTION?
Check out some common FAQs online or Live Chat with Customer Care.
GET TOOLS FOR THE TRADE
Explore a variety of grilling accessories available from our online store for all cooking levels.
CARE & MAINTENANCE
Any Pit Boss® unit will give you many years of flavorful service with minimum cleaning. Follow these tips to service your grill:
Grill Interior
- Clean your burn pot out after every few uses. This will ensure proper ignition and avoid any hard build-up of debris or ash. (A)
- Use a grill cleaning brush to remove any food or build-up from the cooking grates. Best practice is to do this while they are still warm from a previous cook.
- Grease fires are caused by too much fallen debris on the cooking components of the grill. Use the flame broiler slide plate to scrape off the main plate, and vise-versa (B). Remove the debris from inside your barrel with a wet/dry vacuum. For an extra deep clean, use Pit Boss® Cleaner & Degreaser for the grill interior and exterior.
IMPORTANT: Due to high heat, do not cover the flame broiler components with aluminum foil.
Grill Exterior
- Check your grease bucket often, and clean out as necessary. Keep in mind the type of cooking you do. (C)
- Wipe your grill down after each use (D). Use warm soapy water to cut the grease. Do not use oven cleaner, abrasive cleansers, or abrasive cleaning pads on the outside grill surfaces. All painted surfaces are not covered under warranty, but are rather part of general maintenance and upkeep. For paint scratches, wearing, or flaking of the finish, all painted surfaces can be touched up using a high heat BBQ paint.
- A grill cover is your best protection against weather and outside pollutants. When not in use or for longterm storage, keep the unit under a cover in a garage or shed.
Probes
- Wipe your meat probe after each use. A meat probe not in use should be rolled up in a large, loose coil. Kinks or folds in the probe wires may cause damage. Do not place in the dishwasher or submerge in water. Water damage to the internal wires will cause a meat probe to short-out, causing false readings. (E)
- Check and clean off any grease or debris from the grill probe, found inside the main grill body, on the left-side wall. If the control board readout is far different from the grill thermometer reading, a dirty grill probe is often the issue. (F)
- If a probe is damaged, it should be replaced.
Hopper Assembly
-
The hopper includes a clean-out feature to allow for ease of cleaning and change out of pellet fuel flavors. To empty, locate the plate and the cover of the drop chute on the back side of the hopper.
Place a clean, empty pail under the drop chute cover, then remove the cover piece. Unscrew the plate, slide outwards, and pellets will empty. (G)
NOTE: Use a long handled brush or wet/dry vacuum to remove excess pellets, sawdust, and debris for a complete clean-out through the hopper screen. -
Running all pellets out of your auger system is recommended if your grill will be unused for an extended period of time. This can be done by simply running your grill, on an empty hopper, until all pellets have emptied from the auger tube.
-
Check and clean off any debris from the fan air intake vent, found on the bottom of the hopper. Once the access panel has been removed, carefully wipe off any grease build-up directly on the fan blades. This ensures airflow is clean and sufficient to the feed system. (H)
GRILL CARE CHEAT SHEET
ITEM| CLEANING FREQUENCY| CLEANING METHOD
Bottom of Main Grill| Every 5-6 Grill Sessions| Scoop Out, Vacuum Out Excess
Debris
Burn Pot| Every 2-3 Grill Sessions| Scoop Out, Vacuum Out Excess Debris
Cooking Grates| After Each Grill Session| Burn Off Excess, Brass Wire Brush
Flame Broiler| Every 5-6 Grill Sessions| Scrape Main Plate with Slider, Do Not
Wash Clean
Grease Bucket| After Each Grill Session| Cloth & Soapy Water
Auger Feed System| When Pellet Bag is Empty| Allow Auger to Push Out Sawdust,
Leaving Hopper Empty
Hopper Electric Components| Once A Year| Dust Out Interior, Wipe Fan Blades
with Soapy Water
Air Intake Vent| Every 5-6 Grill Sessions| Dust, Cloth & Soapy Water
Grill Probe| Every 2-3 Grill Sessions| Cloth & Soapy Water
Snapshot this chart for reference.
TROUBLESHOOTING
Proper cleaning, maintenance, and the use of clean, dry, quality fuel will prevent common operational problems. When your Pit Boss® grill is operating poorly, or on a less frequent basis, the following troubleshooting tips may be helpful.
WARNING: Always disconnect the electrical cord prior to opening the grill for any inspection, maintenance, cleaning, or service work. Ensure the grill is completely cooled to avoid injury.
PROBLEM | CAUSE | SOLUTION |
---|---|---|
No Power Lights On The Control Board | Temperature control dial is still off. |
Press the Power Button, and ensure the button glows blue to show there is a
power connection. Turn the Temperature Control Dial to a temperature setting.
Not connected to power source| Ensure unit is plugged into a working power
source. Reset breaker. Ensure a minimum 10 amp service. Ensure all wire
connections are firmly connected and dry.
Fuse blown on the control board| Remove the access panel. Press in plastic
tabs holding the control board in place and carefully pull controller inside
the hopper to release controller. Check the fuse for a broken wire or if the
wire has turned black. If yes, fuse needs to be manually replaced.
Faulty control board| Control Board needs to be replaced. Contact Customer
Care for a replacement part.
Fire in burn pot will not light| Auger not primed| Before the unit is used for
the first time or anytime the hopper is completely emptied out, the auger must
be primed to allow pellets to fill the auger tube. If not primed, the igniter
will timeout before the pellets reach the burn pot. Follow Auger Priming
Procedure.
Auger motor is jammed| Remove cooking components from the main barrel. Press
the Power Button to turn the unit on, turn Temperature Control Dial to SMOKE,
and inspect the auger feed system. Visually confirm that the auger is dropping
pellets into the burn pot. If not operating properly, call Customer Care for
assistance or a replacement part.
Igniter failure| Remove cooking components from the main barrel. Press the
Power Button to turn the unit on, turn Temperature Control Dial to SMOKE, and
inspect the igniter. Visually confirm that the igniter is working by placing
your hand above the burn pot and feeling for heat. Visually confirm that the
igniter is protruding approximately 13mm / 0.5 inches in the burn pot. If not
operating properly, follow Manual Start-up to continue use of grill. Call
Customer Care for assistance or a replacement part.
Flashing dots on display screen| The igniter is on| This is not an error that
effects the grill. Used to show that the unit has power and is in its start-up
cycle (igniter is on). The igniter will turn off after five minutes. Once the
flashing dots disappear, the grill will begin to adjust to the desired
temperature selected.
Flashing temperature on display screen| Grill temperature is below 65°C
/150°F| This is not an error that effects the unit; however, it is used to
show that there is some risk that the fire could go out. Check hopper for
sufficient fuel or if there is an obstruction in the feed system. Remove
pellets and follow Care and Maintenance instructions. Check Grill Probe and
follow Care and Maintenance instructions if dirty. Check burn pot for ash
build-up or obstructions, and follow Care and Maintenance instructions for ash
build-up. Check fan. Ensure it is working properly and air intake is not
blocked. Follow Care and Maintenance instructions if dirty. Check auger motor
to confirm operation (rotation), and ensure there is no blockage in the auger
tube.
“ErH” error code| The unit has overheated, possibly due to grease fire or
excess fuel.| Press the Power Button to turn the unit off, and allow grill to
cool. Follow Care and Maintenance instructions. After maintenance, remove
pellets, and confirm positioning of all component parts. Once cooled, press
the Power Button to turn the unit on, then select desired temperature. If
error code still displayed, contact Customer Care.
“Err” error code| Grill probe wire not making connection.| Remove the access
panel and check for any damage to the Grill Probe wires. Disconnect and
reconnect the Grill Probe connectors to the Control Board.
“NoP” error code| Bad connection at connection port| Disconnect the meat probe
from the connection port on the Control Board, and reconnect. Ensure the meat
probe adapter is firmly connected. Check for signs of damage to the adapter
end. If still failed, call Customer Care for replacement part.
Meat probe is damaged| Check for signs of damage to the wires of the meat
probe. If damaged, call Customer Care for replacement part.
Faulty control board| Control Board needs to be replaced. Contact Customer
Care for a replacement part.
Grill will not achieve or maintain stable temperature| Insufficient air flow
through burn pot| Check burn pot for ash build-up or obstructions. Follow Care
and Maintenance instructions for ash build-up. Check fan. Ensure it is working
properly and air intake is not blocked. Follow Care and Maintenance
instructions if dirty. Check auger motor to confirm operation, and ensure
there is no blockage in the auger tube. Once all the above steps have been
done, start the grill, set temperature to SMOKE and wait for 10 minutes. Check
that the flame produced is bright and vibrant.
Lack of fuel, poor fuel quality, obstruction in feed system| Check hopper to
check that fuel level is sufficient, and replenish if low. Should the quality
of hardwood pellets be poor, or the length of the pellets too long, this may
cause an obstruction in the feed system. Remove pellets and follow Care and
Maintenance instructions.
Grill probe| Check status of Grill Probe. Follow Care and Maintenance
instructions if dirty. Contact Customer Care for a replacement part if
damaged.
Grill produces excess or discolored smoke, food is discolored from smoke|
Grease build-up| Check exhaust holes along the back of the grill barrel to
ensure they are not blocked. Follow Care and Maintenance instructions.
Hardwood pellet quality| Remove moist hardwood pellets from hopper. Follow
Care and Maintenance instructions to clean out. Replace with dry hardwood
pellets.
Burn pot is blocked| Clear burn pot for moist hardwood pellets. Follow Auger
Priming Procedure.
Insufficient air intake for fan| Check fan. Ensure it is clean, working
properly and air intake is not blocked. Follow Care and Maintenance
instructions if dirty.
Frequent flare-ups| Cooking temperature| Attempt cooking at a lower
temperature. Grease does have a flash point. Keep the temperature under 176°C
/ 350°F when cooking highly greasy food.
Grease build-up on cooking components| Follow Care and Maintenance
instructions.
WIRE DIAGRAM
POWER SUPPLY
| AC 110-120V, 60Hz
RATED POWER
| 250W
FUEL INPUT RATING
| 1.12 KG/H / 2.48 LB/H
NOTE: Electrical components, passed by product safety testing and certification services, comply with a testing tolerance of ± 5-10 percent.
INDEX
W white
Y yellow
P purple
R red
K black
G green
S silver
-
POWER CORD
-
GROUND
-
FUSE
-
CONNECTOR
-
GRILL PROBE
(SENSOR) -
FAN
110-120 V, 60Hz, 1 PHASE -
AUGER MOTOR
110-120 V, 60Hz, 2 RPM MOTOR -
IGNITER
110-120 V, 200 W -
BURN POT
NEED HELP?
Live chat with Customer Care for technical and service related queries.
REPLACEMENT PARTS
Contact your local retailer or visit us online for a complete catalog of parts.
WARRANTY
TERMS & CONDITIONS
Pit Boss® Grills (“Pit Boss®”), manufactured by Dansons, carries a 5 year warranty against defects and workmanship on all parts and a 5 year warranty on electrical components of this product. Dansons warrants that all parts to be free of defects in material and workmanship, under normal use and conditions, for the length of use and ownership by the original purchaser.
There is no other or additional warranty applicable to this product.
This warranty does not apply:
- if unable to provide proof of the purchase or after the warranty has expired.
- to damages or defects from wear and tear, such as scratches, dents, dings, chips, or minor cosmetic cracks. These aesthetic changes of the product do not affect its performance.
- if your product has not been installed, operated, cleaned, and maintained in strict accordance with the accompanied product manual. The warranty does not cover damage or breakage due to misuse, improper handling, or custom modifications.
- to rust or oxidization, unless there is loss of structural integrity on the grill component. Even by utilizing materials that resist rust, the protective coatings can be compromised by various substances and conditions beyond control of the manufacturer. High temperatures, excessive humidity, chlorine, industrial fumes, fertilizers, lawn pesticides, and salt are some of the substances that can affect metal coatings.
- to damages or defects occurring during commercial use, rental use, or any use for which the product is not intended.
- to damages or defects exceeding the cost of the product.
- to damages or defects caused by service or repair of the product by an unauthorized dealer of Pit Boss®.
During the term of the warranty, the Dansons obliges to furnishing a replacement for defective and/or failed components and will not charge for repair or replacement for parts returned, freight prepaid, should the part(s) are found to be defective upon examination.
Dansons does not accept responsibility, legal or otherwise, for the incidental or consequential damage to the property or persons resulting from the use of this product, during or after the warranty period. All warranties by manufacturer are set forth herein and no claim shall be made against manufacturer on any warranty or representation. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations of implied warranties, so the limitations or exclusions set forth in this limited warranty may not apply to you. This limited warranty gives you specific legal rights and you may have other rights, which vary from state to state.
REGISTER YOUR GRILL
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Your registration (proof of purchase) will ensure you receive the best warranty service with your product. In the unlikely event there are safety concerns, it is our fast-track way of notifying you.
MODEL
| PB500LXW1
---|---
SERIAL NUMBER
|
DATE OF PURCHASE
|
PURCHASED FROM
(AUTHORIZED DEALER)
|
REGISTER NOW
CUSTOMER CARE
If you have any questions or concerns about your product, our helpful Customer Care team are eager to assist you. Please have your registration information ready before contacting Customer Care.
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References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>