Sony KD32W800 Android TV Reference Guide

Sony KD32W800 Android TV

About Manuals

This TV comes with the following manuals. Please retain the manuals for future reference.

Setup Guide

• TV installation and setup.

Reference Guide (this manual) / Safety Documentation

• Safety information, remote control, troubleshooting, wall-mount installation, specification, etc.

Help Guide (On-screen Manual)

• Settings, functions, Internet connection, troubleshooting, etc.
• To open it, press the HELP button on the remote control and select Help Guide.
• You can refer to the Help Guide with your smartphone.

https://rd1.sony.net/help/tv/iaepm1/h_aep/

Setting menus are subject to change without notice.

IMPORTANT

Read the End User Software Licence Agreement before using your Sony product. Using your product indicates your acceptance of the End User Software Licence Agreement. The software license agreement between you and Sony is available online at the Sony website (https://www.sony.net/tv-software-licenses3/) or on your product screen. Press (Quick Settings) on the remote control and select [Settings] [Device Preferences] [About] [Legal information] [Notices and licenses].

Note

• Before operating the TV, please read the “Safety Information”.
• Read the supplied safety documentation for additional safety information.
• Images and illustrations used in the Setup Guide and this manual are for reference only and may differ from the actual product.
• The “x”/“xx” that appears in the model name corresponds to a numeric digit, related to design, colour or TV system.

Location of the identification label

Labels for the TV Model No., Production Date (year/month)* and Power Supply rating are located on the rear of the TV or package.

Only on limited region/country/TV model.

IMPORTANT NOTICE

Notice for Radio Equipment

Hereby, Sony Corporation declares that the radio equipment types KD-32W800, and KD-32W804 are in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: https://compliance.sony.eu

Hereby, Sony Corporation declares that the radio equipment types KD-32W800, and KD-32W804 are in compliance with the UK’s relevant statutory requirements. The full text of the declaration of conformity is available at the following internet address: https://compliance.sony.co.uk For this radio equipment, the following restrictions on putting into service or of requirements for authorization of use apply in AT, BE, HR, CY, CZ, DK, EE, FI, FR, DE, EL, HU, IE, IT, LV, LT, LU, MT, NL, PL, PT, SK, SI, ES, SE, UK, UK (NI), IS, LI, NO, CH, BG, RO, TR, AL, BA, MK, MD, RS, ME, Kosovo: 5150 – 5350 MHz band is restricted to indoor operations only.

Safety Information

Installation/Set-up

Install and use the TV set in accordance with the instructions below in order to avoid any risk of fire, electric shock or damage and/or injuries.

Installation

• The TV set should be installed near an easily accessible mains socket.
• Place the TV set on a stable, level surface to prevent it from falling over and causing personal injury or property damage.
• Install the TV where it cannot be pulled, pushed, or knocked over.
• Install the TV so that the TV’s Table-Top Stand does not protrude out from the TV stand (not supplied). If the Table-Top Stand protrudes out from the TV stand, it may cause TV set to topple over, fall down, and cause personal injury or damage to the TV.

Transporting

• Before transporting the TV set, disconnect all cables.
• Two or more people are needed to transport a large TV set.
• When transporting the TV set by hand, hold it as shown below. Do not put stress on the LCD panel and the frame around the screen.
• When lifting or moving the TV set, hold it firmly from the bottom.
• When transporting the TV set, do not subject it to jolts or excessive vibration.
• When transporting the TV set for repairs or when moving, pack it using the original carton and packing material.

Topple prevention

Remote Control and TV

The remote control shape, layout, availability and function of remote control buttons may vary depending on your region/country/TV model/TV settings.

1. (Microphone) / (Google Assistant):
   Use Google Assistant12 or voice search2. For hints on how to control your TV, press the microphone button on the remote control and say “voice hints”.1 : On-screen menu navigation and selection.
   TV: Switch to input.

2. (Power)
   Number buttons
   (Info/Text reveal): Display information.
   (Text): Display text information.

3. (YouTube™/Freeview Play)*3/ NETFLIX / Disney+ / Prime Video / Colour buttons

4. GUIDE/ : Display the digital program guide of TV.
   REC LIST: Display the Rec list of USB HDDs. (Input select): Display and select the input source, etc.
   (Quick settings): Display Quick Settings.
   BACK/ HOME

5. (Volume)
   (Jump)
   (Mute)
   CH : Select the channel or next previous page.

6. AUDIO: Select the sound of a multilingual source or dual sound (depending on the program source).
   (Subtitle setting)
   HELP: Display the Help menu.

REC: Record the currently viewed program on USB HDD.
EXIT

7. (Power)
8. Remote Control sensor / LED
9. Only on limited regions/countries/TV models/languages.
10. Google Assistant or voice search requires an Internet connection.
11. Feature support depends on region/country/TV model.
    For more information, refer to the Help Guide.

Installing the TV to the Wall

Using the optional Wall-Mount Bracket
(SU-WL450)* (not supplied)

To Customers:
For product protection and safety reasons, Sony strongly recommends that the installation of your TV be performed by Sony dealers or licensed contractors. Do not attempt to install it yourself.

To Sony Dealers and Contractors:
Provide full attention to safety during the installation, periodic maintenance, and examination of this product. Wall-Mount Bracket Installation Information For instructions on Wall-Mount Bracket installation, see the Installation Information (Wall-Mount Bracket) on the product page for your TV model.

https://www.sony.eu/support

• Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient expertise is required in installing this TV, especially to determine the strength of the wall for withstanding the TV’s weight.
• Sony is not liable for any damage or injury caused by mishandling or improper installation.
• Only qualified service personnel should carry out wall-mount installations.
• For safety reasons, it is strongly recommended that you use Sony accessories, including: —Wall-Mount Bracket SU-WL450
• Be sure to use the screws supplied with the Wall-Mount Bracket when attaching the Wall-Mount Bracket to the TV set. The supplied screws are designed as indicated by the illustration when measured from the attaching surface of the Wall-Mount Bracket. The diameter and length of the screws differ depending on the Wall-Mount Bracket model. Use of screws other than those supplied may result in internal damage to the TV set or cause it to fall, etc.
• Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach the Table-Top Stand. Keep the screws away from small children.
• Only on limited region/country/TV model.

Troubleshooting

General troubleshooting for issues like: black screen, no sound, frozen picture, TV does not respond, or network is lost, do the following steps.

1. 1 Restart your TV by pressing the power button on the remote control for about five seconds. The TV will restart. If the TV does not recover, try unplugging the mains lead then press the power button on the TV and release it. Wait for two minutes, and plug in the mains lead. Or, press the power button on the TV for about 40 seconds until the TV turns off.

2. 2 Refer to the Help menu by pressing HELP on the remote control.

3. 3 Connect your TV to the Internet and perform a software update. Sony recommends you to keep your TV software updated. Software updates provide new features and performance improvements.

4. 4 Visit the Sony support website (information provided at the end of this manual).
   When you plug in the TV, the TV may not be able to turn on for a while even if you press the power button on the remote control or the TV.
   It takes time to initialize the system. Wait for about one minute, then operate it again.
   The remote control does not function.

   • Replace the batteries.
     The parental lock password has been forgotten.

   • Enter 9999 for the PIN and enter the new PIN.
     For more information on troubleshooting, refer to the Help Guide.

Specifications

System

• Panel system: LCD (Liquid Crystal Display) Panel, LED Backlight
• TV system: Depend on your country/area selection/TV model
• Analogue: B/G, D/K, I
• Digital: DVB-T/DVB-C/DVB-T2
• Satellite: DVB-S/DVB-S2
• Color system: PAL/SECAM
• Channel coverage: Depends on your country/area selection/TV model
• Analogue: UHF/VHF/Cable
• Digital: UHF/VHF/Cable
• Satellite: IF Frequency 950-2150 MHz
• Sound output: 5 W + 5 W Wireless technology Protocol IEEE 802.11a/b/g/n Bluetooth® Version 5.0 Frequency band(s)

Wireless LAN (TV)
2400-2483.5 MHz| < 20.0 dBm
5150-5250 MHz| < 23.0 dBm
5250-5350 MHz| < 23.0 dBm
5470-5725 MHz| < 30.0 dBm
5725-5875 MHz| < 13.98 dBm
Bluetooth® (TV)
2400-2483.5 MHz| < 10.0 dBm
Bluetooth® (Remote control)
2400-2483.5 MHz| < 10.0 dBm

Input/Output jacks

Antenna (aerial)/cable 75-ohm external terminal for VHF/UHF Satellite antenna Female F Type Connector, 75 ohm. DiSEqC 1.0, LNB 13 V/18 V & 22 kHz tone, Single Cable Distribution EN50494.

HDMI IN 1/2/3 (HDCP 1.4 compatible)

Video:

• HDMI video format: 480i, 480p, 576i, 576p, 720p (50 Hz, 60 Hz), 1080i (50 Hz, 60 Hz), 1080p (24 Hz, 30 Hz, 50 Hz, 60 Hz)
• HDMI PC supported format: 640 × 480 @60 Hz, 800 × 600 @60 Hz, 1024 × 768 @60 Hz, 1360 × 768 @60 Hz

Audio:

PCM: 32/44.1/48 kHz 16/20/24 bits, Dolby Audio ARC (Audio Return Channel) (HDMI port 1 only)*1

In ARC mode: Two channel linear PCM: 48 kHz 16 bits, Dolby Audio DIGITAL AUDIO OUT (OPTICAL) Digital optical jack (Two channel linear PCM: 48 kHz 16 bits, Dolby Audio)

(Stereo mini jack) Headphone  2 (H DD REC )

• USB port 1 supports High-Speed USB (USB 2.0)
• USB port 2 supports High-Speed USB (USB 2.0)

CAM (Conditional Access Module) slot
LAN 10BASE-T/100BASE-TX connector (Depending on the operating environment of the network, connection speed may differ. The communication rate and quality are not guaranteed.)

Power, Product Fiche and others

Power requirements 220 V – 240 V AC, 50 Hz Energy Efficiency Class*2

• KD-32W800: A+
• KD-32W804: A+

Screen size (measured diagonally) (Approx.)

• KD-32W800: 80.0 cm / 32 inches
• KD-32W804: 80.0 cm / 32 inches

Power consumption*2 In [Standard] mode

• KD-32W800: 60 W
• KD-32W804: 60 W

Annual energy consumption*2

• KD-32W800: 47 kWh per year
• KD-32W804: 47 kWh per year

Standby power consumption25*6

• 0.50 W (10 W in software/EPG update mode)
• Display resolution (horizontal × vertical) (pixels)  1366 × 768

Output rating 500 mA (for USB1 and USB2)

Dimensions (Approx.) (w × h × d) (cm)

With Table‐Top Stand

• KD-32W800: 73.3 × 46.8 × 18.9
• KD-32W804: 73.3 × 46.8 × 18.9 Without Table-Top Stand
• KD-32W800: 73.3 × 43.5 × 7.8
• KD-32W804: 73.3 × 43.5 × 7.8

Mass (Approx.) (kg)

With Table-Top Stand

• KD-32W800: 5.0
• KD-32W804: 5.0

Without Table-Top Stand

• KD-32W800: 4.9
• KD-32W804: 4.9

Others Optional accessories

• Wall-Mount Bracket: SU-WL450
• Operating temperature: 0 ºC – 40 ºC
• Operating humidity: 10 % – 80 % RH (non-condensing)

1. Connect your audio system to the HDMI IN 1 to route TV audio to your audio system.
2. This information is for the EU and other countries whose relevant regulation is based on EU energy labeling regulation.
3. Energy consumption in kWh per year, based on the power consumption of the television operating 4 hours per day for 365 days. The actual energy consumption will depend on how the television is used.
4. Energy consumption in kWh per year, based on the power consumption of the television operating 8 hours per day for 365 days. The actual energy consumption will depend on how the television is used.
5. Specified standby power is reached after the TV finishes necessary internal processes.
6. Standby power consumption will increase when your TV is connected to the network.

Note

• Optional accessories availability depends on countries/region/TV model/stock.
• Design and specifications are subject to change without notice.
• Subscriptions for services and applications may be required and additional terms, conditions, and/or charges may apply when using Google Assistant.
• The product fiche in this manual is for COMMISSION DELEGATED REGULATION (EU) 1062/2010. Refer to its website for (EU) 2019/2013 information.

Notes on Digital TV function

• Digital TV (DVB terrestrial, satellite, and cable), interactive services, and network functions may not be available in all countries or areas. Some functions might not be enabled or might not operate correctly with some providers and network environments. Some TV service providers may charge a fee for their services.
• This TV supports digital broadcasting using MPEG-2, H.264/MPEG-4 AVC, and H.265/HEVC codecs, but compatibility with all operator/service signals, which may change over time, cannot be guaranteed.

Trademark information

• The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
• Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.
• Google TV and related logos are trademarks of Google LLC.
• Netflix is a registered trademark of Netflix, Inc.
• DiSEqC™ is a trademark of EUTELSAT. This TV supports DiSEqC 1.0. This TV is not intended for controlling motorized antennas.
• TUXERA is a registered trademark of Tuxera Inc. in the US and other countries.
• All other trademarks are the property of their respective owners.

Product registration number

(COMMISSION DELEGATED REGULATION (EU) 2019/2013)

• KD-32W800: (448133),
• *KD-32W800/1:** (1278989),
• KD-32W804: (448136),
• *KD-32W804/1:** (1278991)

A model identifier followed by “/1” provides a new product registration number in the EPREL database in accordance with Tier 2 requirements enforced from March 2023. Please refer to the energy label included in this product to confirm which model identifier corresponds to your unit.

FREQUENTLY ASKED QUESTIONS

What is the screen size of the Sony KD32W800 Android TV?

The screen size of the Sony KD32W800 Android TV is 32 inches.

Does the Sony KD32W800 Android TV support 4K resolution?

No, the Sony KD32W800 Android TV has a Full HD resolution of 1920 x 1080 pixels.

Is the Sony KD32W800 Android TV a smart TV?

Yes, the Sony KD32W800 Android TV is a smart TV that runs on the Android TV platform.

Can I install apps on the Sony KD32W800 Android TV?

Yes, you can download and install apps from the Google Play Store on the Sony KD32W800 Android TV.

What operating system does the Sony KD32W800 Android TV use?

The Sony KD32W800 Android TV runs on the Android TV operating system.

Does the Sony KD32W800 Android TV support HDR (High Dynamic Range)?

No, the Sony KD32W800 Android TV does not support HDR.

What is the refresh rate of the Sony KD32W800 Android TV?

The Sony KD32W800 Android TV has a refresh rate of 60Hz.

Can I connect external devices to the Sony KD32W800 Android TV?

Yes, the Sony KD32W800 Android TV has multiple HDMI ports and other input options to connect external devices.

Does the Sony KD32W800 Android TV have built-in Wi-Fi?

Yes, the Sony KD32W800 Android TV has built-in Wi-Fi for wireless internet connectivity.

What audio technology is supported by the Sony KD32W800 Android TV?

The Sony KD32W800 Android TV supports Dolby Digital audio technology.

Can I control the Sony KD32W800 Android TV with voice commands?

Yes, the Sony KD32W800 Android TV supports voice control through Google Assistant.

Does the Sony KD32W800 Android TV have a built-in web browser?

Yes, the Sony KD32W800 Android TV comes with a built-in web browser for internet browsing.

Can I stream content from online services on the Sony KD32W800 Android TV?

Yes, you can stream content from popular online services like Netflix, YouTube, and more on the Sony KD32W800 Android TV.

Does the Sony KD32W800 Android TV support Bluetooth connectivity?

Yes, the Sony KD32W800 Android TV has Bluetooth support for connecting wireless peripherals.

Can I mirror my smartphone or tablet screen to the Sony KD32W800 Android TV?

Yes, you can use the built-in screen mirroring feature to display your smartphone or tablet screen on the Sony KD32W800 Android TV.

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