SAMSUNG QB43R-B 43 Inch 4K UHD Standalone Smart Signage User Guide
- June 4, 2024
- Samsung
Table of Contents
SAMSUNG QB43R-B 43 Inch 4K UHD Standalone Smart Signage
ABOUT
- Recommended hours of use per day of this product is under 16 hours. If the product is used for longer than 16 hours a day, the warranty may be void.
- The colour and the appearance may differ depending on the product, and the content in the manual is subject to change without prior notice to improve the performance.
- Download the user manual from the website for further details. http://www.samsung.com/displaysolutions
Checking the Components
- Quick Setup Guide
- Warranty card (Not available in some locations)
- Regulatory guide
- Power cord
- Batteries (AAA x 2) (Not available in some locations)
- Remote Control
- RS232C adapter
- HOLDER-CABLE (Supported models: QB65R, QB65R-B, QB75R, QB75R-B, QB85R, QB85R-B)
Contact the vendor where you purchased the product if any components are missing. Components may differ in different locations.
Parts
-
Remote sensor
Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.
Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. -
Power indicator
-
Power button
Turns the product on or off.
Troubleshooting Guide
| Issues | Solutions |
|---|---|
| The screen keeps switching on and off. | Check that the cable between the |
product and the PC is connected correctly.
No Signal is displayed on the screen.
| Check that the product is connected correctly with a cable.
Check that the source device connected to the product is powered on.
Specifications
| Model Name | QB43R / QB43R-B | QB49R / QB49R-B | QB50R / QB50R-B | QB55R / QB55R-B |
|---|
Panel
| Size| 43 CLASS
(42.5 inches / 107.9 cm)
| 49 CLASS
(48.5 inches / 123.2 cm)
| 50 CLASS
(49.5 inches / 125.7 cm)
| 55 CLASS
(54.6 inches / 138.7 cm)
Display area| 941.184 mm (H) x
529.416 mm (V)
| 1073.78 mm (H) x
604.0 mm (V)
| 1095.84 mm (H) x
616.41 mm (V)
| 1209.6 mm (H) x
680.4 mm (V)
Model Name| QB65R / QB65R-B| QB75R / QB75R-B| QB85R / QB85R-B
Panel
| Size| 65 CLASS (64.5 inches / 163.9 cm)| 75 CLASS (74.5 inches / 189.3 cm)|
85 CLASS (84.5 inches / 214.7 cm)
Display area| 1428.48 mm (H) x 803.52 mm (V)| 1650.24 mm (H) x 928.26 mm (V)|
1872.0 mm (H) x 1053.0 mm (V)
Power Supply| AC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries.
Environmental considerations
| Operating| Temperature: 0 °C – 40 °C (32 °F – 104 °F)
Humidity: 10% – 80%, non-condensing
Storage| Temperature: -20 °C – 45 °C (-4 °F – 113 °F)
Humidity: 5% – 95%, non-condensing
-
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. (Supported models: QB85R, QB85R-B)
This device is a Class B digital apparatus. (Supported models: QB43R, QB43R-B, QB49R, QB49R-B, QB50R, QB50R-B, QB55R, QB55R-B, QB65R, QB65R-B, QB75R, QB75R-B) -
For detailed device specifications, visit the Samsung website.
The terms HDMI and HDMI High-Definition Mu ltimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Wall Mount Kit Specifications
1 Model Name| 2 VESA screw hole specs (A * B) in millimeters| 3 C| 4 Standard Screw| 5 Quantity|
---|---|---|---|---|---
QB43R QB43R-B|
200 x 200
| 32-33 mm
3.2-3.3 cm
|
M8
|
4
QB49R QB49R-B QB50R QB50R-B QB55R QB55R-B|
30-31 mm
3.0-3.1 cm
QB65R QB65R-B|
400 x 400
| 29-30 mm
2.9-3.0 cm
QB75R QB75R-B| 30-31 mm
3.0-3.1 cm
QB85R QB85R-B| 600 x 400| 36-38 mm
3.6-3.8 cm
Connecting and Using a Source Device
Use Cat7(*STP Type) cable for the connection. (10/100 Mbps) Shielded Twist Pair
For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website. http://www.samsung.com/displaysolutions
Contact SAMSUNG WORLDWIDE
Web site: http://www.samsung.com
| Country/Area | Customer Care Centre |
|---|---|
| ALBANIA | 045 620 202 |
| AUSTRIA | 0800 72 67 864 (0800-SAMSUNG) |
| BELGIUM | 02-201-24-18 |
| BOSNIA | 055 233 999 |
BULGARIA
| 0800 111 31 – Безплатен за всички оператори
*3000 – Цена на един градски разговор или според тарифата на мобилният оператор
09:00 до 18:00 – Понеделник до Петък
CROATIA| 072 726 786
CYPRUS| 8009 4000 only from landline, toll free
CZECH
| 800 – SAMSUNG (800-726786)
Samsung Electronics Czech and Slovak, s.r.o. V Parku 2323/14, 148 00 – Praha 4
DENMARK| 707 019 70
ESTONIA| 800-7267
Country/Area| Customer Care Centre
---|---
FINLAND| 030-6227 515
FRANCE| 01 48 63 00 00
GERMANY| 06196 77 555 77
GREECE| 80111-SAMSUNG (80111 726 7864) only from land line
(+30) 210 6897691 from mobile and land line
HUNGARY| 0680SAMSUNG (0680-726-7864)
IRELAND (EIRE)| 0818 717100
ITALIA| 800-SAMSUNG (800.7267864)
KOSOVO| 038 40 30 90
LATVIA| 8000-7267
LITHUANIA| 8-800-77777
LUXEMBURG| 261 03 710
MONTENEGRO| 020 405 888
NETHERLANDS| 088 90 90 100
Country/Area| Customer Care Centre
---|---
NORTH MACEDONIA| 023 207 777
NORWAY| 21629099
POLAND| 801-172-678 lub +48 22 607-93-33
- (opłata według taryfy operatora)
PORTUGAL| 808 207 267
ROMANIA| 0800872678 – Apel gratuit
*8000 – Apel tarifat în reţea
SERBIA| 011 321 6899
SLOVAKIA| 0800 – SAMSUNG (0800-726 786)
SLOVENIA| 080 697 267 (brezplačna številka)
SPAIN| 91 175 00 15
SWEDEN| 0771-400 300
SWITZERLAND| 0800 726 786
TURKEY| 444 77 11
UK| 0333 000 0333