Doorking 1815-578 Voip Adapter Elite Gates Installation Guide

October 30, 2023
DOORKING

Doorking 1815-578 Voip Adapter Elite Gates

VoIP Adapter Kit
Doorking’s Vol Adapter provides a Telephone Line VOICE connection for Doorking Telephone Entry Systems. This service is provided by Doorking VolP service, which is a subscription service. Local and long distance is included with this service including all taxes and fees. In addition, programming services via the DoorKing 1830-186 client mode adapter for database programming may also be selected.

Product Information

The VoIP Adapter Kit by DoorKing is designed to provide telephone line voice connection for DoorKing Telephone Entry Systems. This service is provided by DoorKing VoIP service, which is a subscription service. Local and long- distance services are included with this kit, including all taxes and fees. In addition, programming services via the DoorKing 1830-186 client mode adapter for database programming may also be selected.

Installation

The VolP adapter may be installed near the router OR the entry system. 115VAC power is required to power the transformer 5VDC power supply. When the VolP adapter is installed near the router, the phone line out of the adapter may be run up to 1000ft to the entry system. When the VolP adapter is installed near the entry system, the ethernet wire run must be less than 330ft. to the router. For longer wire runs in areas prone to lightning, either a phone or Ethernet surge suppressor is recommended.

Network Connection

The VoIP adapter must be plugged into a router port that supports DHCP automatic IP address negotiation. Connect the VoIP adapter as close as possible to the phone entry system or router. Do not place the adapter behind secondary routers, as this will prevent the adapter from connecting properly to the VoIP server, especially when receiving incoming telephone calls to the phone entry system.

Registration

The VoIP adapter will not function until registered with the DoorKing VoIP server. To register, visit https://dksdb.dksoftware.com/UserLogin.aspx and click the IM/VOIP DKS button on the first screen. Enter your personal information, then click the entry systems tab. Add an entry system by selecting whether the service desired is DKS VOIP/Data or DKS VOIP only. Enter the VOIP ID number recorded from the VoIP adapter box, the optional name of the entry system if desired, and the postal area code of the entry system location which will be used for entry system phone number selection. Finally, enter the Master Code of the entry system, then click ADD. The entry system will be added to the table above. Click the billing tab and enter billing information. When completed, the VoIP adapter will be turned on and a phone number will be automatically assigned to the VoIP adapter. Make sure to record the phone number assigned to the VoIP adapter for your records. Before starting the registration process, be sure to have the VolP ID number written down. This number is printed on a label Cat5 on the VolP adapter box. Also, the Master Code of the phone entry system will be needed for the registration process. Click the IM/VOIP DKS button on the first screen. Enter your personal information, then click the entry systems tab. Add an entry system by selecting whether the service desired is DKS VOIP /Data or DKS VOIP only. Ethernet Line To Router (VOIP/Data is voice using the VolP adapter for entry system phone line AND data using the Doorking 1830-186 client mode adapter for database programming. DKS VOIP only is voice using the VolP adapter for the phone line with programming done by some other means.) Enter the VOIP ID number recorded from the Vol adapter box, the optional name of the entry system if desired, and the postal area code of the entry system location which will be used for entry system phone number selection. Finally, enter the Master Code of the entry system, then Click ADD. The entry system will be added to the table above. Click the billing tab and enter billing information. When completed, the VolP adapter will be turned on and a phone number will be automatically assigned to the Vol adapter. Make sure to record the phone number assigned to the VolP adapter for your records

Usage Instructions

Testing

.Plug a standard telephone into the VolP adapter and the dial tone should be heard. Make a phone call and verify good voice quality. Place a phone call to the telephone at the assigned phone number from the registration process. The phone should ring and a conversation is possible. Wire the VolP RJ11 telephone connection to the entry system phone terminals. The wiring should be twisted pair. Do not allow the phone line to come in contact with earth ground. Follow all wiring instructions contained in the applicable telephone entry system installation manual. Test the telephone entry system using the entry system installation manual. Be sure to do a careful feedback adjustment for maximum sound quality and DTF tone detection. For 1830 series boards the feedback jumper MUST be set on the 1816 pins for optimum voice quality (distortion occurs if the jumper is not set on the 1816 pins). Place a phone call from the entry system to a resident. Verify good voice quality with no hum, buzz, or feedback issues. Have D the resident press “ Tone 9 ” on their phone to open the door or gate. Call the entry system and make sure the entry system answers the call. Testing complete. Copyright 2022 Doorking®, Inc. All rights reserved. OOR KIN G* 120 S. Glasgow Avenue Inglewood, California 90301 U.S.A. 1815-566-A-3-22

Note: Do not use this VoIP device to make 911 calls.

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